Ruckus Wireless ZoneFlex 7055 User manual

Ruckus WirelessTM
Indoor Access Point
Release 100.2.0 User Guide
For the following indoor Ruckus Wireless AP models:
- ZoneFlex 7055 Dual-Band 802.11n Wired/Wireless Wi-Fi Wall Switch
- ZoneFlex 7321 2.4/5GHz 802.11n Smart Wi-Fi Access Point
- ZoneFlex 7341 Single-Band 802.11n Access Point
- ZoneFlex 7343 Single-Band 802.11n Access Point
- ZoneFlex 7352 802.11n Smart Wi-Fi Access Point
- ZoneFlex 7363 Dual-Band 802.11n Smart Wi-Fi Access Point
- ZoneFlex 7372 and 7372-E Dual-Band 802.11n Smart Wi-Fi Access Point
- ZoneFlex 7441 802.11n DAS Access Point
- ZoneFlex 7982 Dual-Band 802.11n Smart Wi-Fi Access Point
- ZoneFlex H500 Dual-Band 802.11ac Multimedia Wi-Fi Access Point Wall Switch
- ZoneFlex R300 Dual-Band 802.11n Smart Wi-Fi Access Point
- ZoneFlex R500 Dual-Band 802.11ac Smart Wi-Fi Access Point
- ZoneFlex R600 Dual-Band 802.11ac Smart Wi-Fi Access Point
- ZoneFlex R700 Dual-Band 802.11ac Smart Wi-Fi Access Point
- ZoneFlex R710 Dual-Band 802.11ac Smart Wi-Fi Access Point
Part Number 800-70892-001 Rev B
Published 25 June, 2015
www.ruckuswireless.com

Ruckus Wireless Indoor AP 100.2.0 User Guide, 800-70892-001 Rev A 2
Copyright Notice and Proprietary Information
Copyright 2015. Ruckus Wireless, Inc. All rights reserved.
No part of this documentation may be used, reproduced, transmitted, or translated, in any form or by any means,
electronic, mechanical, manual, optical, or otherwise, without prior written permission of Ruckus Wireless, Inc.
(“Ruckus”), or as expressly provided by under license from Ruckus.
Destination Control Statement
Technical data contained in this publication may be subject to the export control laws of the United States of America.
Disclosure to nationals of other countries contrary to United States law is prohibited. It is the reader’s responsibility to
determine the applicable regulations and to comply with them.
Disclaimer
THIS DOCUMENTATION AND ALL INFORMATION CONTAINED HEREIN (“MATERIAL”) IS PROVIDED FOR GENERAL
INFORMATION PURPOSES ONLY. RUCKUS AND ITS LICENSORS MAKE NO WARRANTY OF ANY KIND, EXPRESS
OR IMPLIED, WITH REGARD TO THE MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES
OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR A PARTICULAR PURPOSE, OR THAT THE
MATERIAL IS ERROR-FREE, ACCURATE OR RELIABLE. RUCKUS RESERVES THE RIGHT TO MAKE CHANGES OR
UPDATES TO THE MATERIAL AT ANY TIME.
Limitation of Liability
IN NO EVENT SHALL RUCKUS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUEN-
TIAL DAMAGES, OR DAMAGES FOR LOSS OF PROFITS, REVENUE, DATA OR USE, INCURRED BY YOU OR ANY
THIRD PARTY, WHETHER IN AN ACTION IN CONTRACT OR TORT, ARISING FROM YOUR ACCESS TO, OR USE
OF, THE MATERIAL.
Trademarks
Ruckus Wireless, Ruckus, Bark Logo, BeamFlex, ChannelFly, Ruckus Pervasive Performance, SmartCell, ZoneFlex,
Dynamic PSK, FlexMaster, MediaFlex, MetroFlex, Simply Better Wireless, SmartCast, SmartMesh, SmartSec, Speed-
Flex, ZoneDirector, ZoneSwitch, and ZonePlanner are trademarks of Ruckus Wireless, Inc. in the United States and
other countries. All other product or company names may be trademarks of their respective owners.

Ruckus Wireless Indoor AP 100.2.0 User Guide, 800-70892-001 Rev A 3
Contents
1 About This Guide
Safety Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Documentation Feedback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
2 Introducing the Ruckus Wireless AP
Overview of the Ruckus Wireless AP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Unpacking the Ruckus Wireless AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Getting to Know the AP Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
ZoneFlex 7055 Dual-Band Wired/Wireless Wall Switch . . . . . . . . . . . . . . . . . . . . . . . . 15
ZoneFlex 7321 AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
ZoneFlex 7341 AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
ZoneFlex 7343 AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
ZoneFlex 7352 AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
ZoneFlex 7363 AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
ZoneFlex 7372 AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
ZoneFlex 7372-E AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
ZoneFlex 7441 DAS AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
ZoneFlex 7982 AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
ZoneFlex H500 AP Wall Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
ZoneFlex R300 AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
ZoneFlex R500 AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
ZoneFlex R600 AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
ZoneFlex R700 AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
ZoneFlex R710 AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
3 Installing the AP
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Performing a Site Survey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Preparing the Required Hardware and Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Determining the Optimal Mounting Location and Orientation . . . . . . . . . . . . . . . . . . . . 78
Step 1: Preconfiguring the AP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Ruckus Wireless Indoor AP 100.2.0 User Guide, 800-70892-001 Rev A 4
Configuring the AP for Management by an SCG, SZ or vSZ Controller . . . . . . . . . . . . . 81
Configuring the AP for Management by ZD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Configuring the AP for Standalone Operation or for Management by FM . . . . . . . . . . . 82
Step 2: Verifying AP Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Connecting the AP to the Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Associating a Wireless Client with the AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Checking the LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Checking the TR069 Status (FlexMaster Management Only) . . . . . . . . . . . . . . . . . . . . 93
Disconnecting the AP from the Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Step 3: Deploying the AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
1. Choosing a Location for the AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
2. Connecting the AP to a Power Source and the Network . . . . . . . . . . . . . . . . . . . . . 95
Troubleshooting the Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
7055 Physical Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Using the 110 Punch Down Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
7441 Physical Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Distributed Antenna System Deployment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Antenna Gain and Cable Loss . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Mounting Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
H500 Physical Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
4 Navigating the Web Interface
Before You Begin: Preconfiguring the AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Configuring the AP for Management by an SCG, SZ or vSZ Controller . . . . . . . . . . . . 109
Configuring the AP for Management by ZD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Configuring the AP for Standalone Operation or for Management by FM . . . . . . . . . . 110
Navigating the Web Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
When You Are Using a Dual-Band AP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
5ConfiguringtheAP
Configuring Device Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Configuring Internet Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
VLAN Settings Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Configuring NTP Server and Management VLAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Default IP Addressing Behavior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Obtaining and Assigning an IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Configuring L2TP Connection Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Configuring Local Subnets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Configuring Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Ruckus Wireless Indoor AP 100.2.0 User Guide, 800-70892-001 Rev A 5
Configuring Common Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Configuring Common Advanced Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Configuring Wireless # (WLAN Number) Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Configuring Ethernet Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Setting Ethernet Port Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Working with Port-Based VLANs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Working with 802.1X on Wired Ethernet Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Configuring Hotspot Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Customizing Hotspot Optional Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Creating a Hotspot Walled Garden. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Allowing Unrestricted Access by MAC Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
6 Managing the AP
Viewing Current Device Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Viewing Current Internet Connection Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Viewing Current Local Subnet Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Viewing Common Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Viewing Associated Wireless Clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Changing the Administrative Login Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Enabling Other Management Access Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Viewing FlexMaster Management Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Pointing the AP to FlexMaster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Working with Event Logs and Syslog Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Enabling Logging and Sending Event Logs to a Syslog Server . . . . . . . . . . . . . . . . . . 173
Sending a Copy of the Log File to Ruckus Wireless Support . . . . . . . . . . . . . . . . . . . 174
Saving a Copy of the Current Log to Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . 174
Upgrading the Firmware Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Upgrading Manually via FTP or TFTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Upgrading Manually via the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Upgrading Manually via Local File. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Scheduling Automatic Upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Rebooting the AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Resetting the AP to Factory Defaults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Running Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Where to Find More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Appendix A: AP Support for Bluetooth Low Energy Devices
Appendix B: Configuring Link Aggregation (LACP) for AP Backhaul

Ruckus Wireless Indoor AP 100.2.0 User Guide, 800-70892-001 Rev A 6
Index

Ruckus Wireless Indoor AP 100.2.0 User Guide, 800-70892-001 Rev A 7
1
About This Guide
This guide describes how to install, configure and manage Release 100.2.0 Ruckus
Wireless Indoor Access Points (APs). This guide is written for those responsible for
installing and managing network equipment. Consequently, it assumes that the
reader has basic working knowledge of local area networking, wireless networking,
and wireless devices.
NOTE If release notes are available for your product and the information there
differs from the information in this guide, follow the instructions in the release notes.
Most user guides and release notes are available in Adobe Acrobat Reader Portable
Document Format (PDF) or HTML on the Ruckus Wireless Support Web site at
https://support.ruckuswireless.com/documents
Continue with the following:
•Safety Warnings
•Related Documentation
•Documentation Feedback
•Document Conventions
By downloading this software and subsequently upgrading Ruckus Wireless APs to
base image 100.0.0 and later, please be advised that:
• The ZoneDirector periodically connects to Ruckus and Ruckus collects the
ZoneDirector serial number, software version and build number. Ruckus transmits
a file back to the ZoneDirector and this is used to display the current status of the
ZoneDirector Support Contract.
• The AP may send a query to Ruckus containing the AP’s serial number. This allows
your AP to autonomously connect with a wireless LAN controller operated by your
choice of cloud service provider. Ruckus may transmit the Fully Qualified Domain
Name (FQDN) or IP address of the controller that the AP will subsequently attempt
to join back to the AP.
• Please be advised that this information may be transferred and stored outside of
your country of residence where data protection standards may be different.

About This Guide
Safety Warnings
Ruckus Wireless Indoor AP 100.2.0 User Guide, 800-70892-001 Rev A 8
Safety Warnings
WARNING! Only trained and qualified personnel should be allowed to install,
replace, or service this equipment. The professional installer is responsible for the
proper installation and configuration of this AP. The AP installation must comply with
local regulatory requirements, especially with those regulating operation near military
and/or weather radar systems.
WARNING! Read the installation instructions before you connect the system to its
power source.
WARNING! This product relies on the building’s installation for short-circuit
(overcurrent) protection. Ensure that the protective device is rated not greater than
20A.
WARNING! Installation of this equipment must comply with local and national
electrical codes.
WARNING! Do not operate your wireless device near unshielded blasting caps or
in an explosive environment unless the device has been modified to be especially
qualified for such use.
WARNING! In order to comply with FCC radio frequency (RF) exposure limits,
antennas should be located at a minimum of 7.9 inches (20 cm) or more from the
body of all persons.
WARNING! Ruckus Wireless strongly recommends that you wear eye protection
before mounting the AP.
CAUTION! The fasteners used to mount an AP on a ceiling must be capable of
maintaining a minimum pullout force of 20 lbs (9 kg) and must use all four indented
holes on the mounting bracket.
CAUTION! This product and all interconnected equipment must be installed
indoors within the same building, including the associated LAN connections as
defined by Environment A of the IEEE 802.af Standard.

About This Guide
Related Documentation
Ruckus Wireless Indoor AP 100.2.0 User Guide, 800-70892-001 Rev A 9
Related Documentation
In addition to this User Guide, each Ruckus Wireless AP documentation set includes
the following:
•Installation Guide/Getting Started Guide/Mounting Guide: Provides essential
installation and configuration information to help you get the AP up and running
within minutes.
•Online Help: Provides instructions for performing tasks using the AP’s Web
interface. Online help is accessible from within the Web interface.
•Release Notes: Provide information about the current software release, including
new features, enhancements, and known issues.
NOTE For information on Ruckus Wireless controllers, the Ruckus Wireless
controller operating system (SmartZone software), and FlexMaster (FM) managers,
refer to their respective Release Notes and associated user documents.
Documentation Feedback
Ruckus Wireless is interested in improving its documentation and welcomes your
comments and suggestions. You can email your comments to Ruckus Wireless at
[email protected]
When contacting us, please include the following information:
• Document title
• Document part number (on the cover page)
• Page number (if appropriate)
For example:
• Ruckus Wireless Indoor AP 100.2.0 User Guide
• Part number: 800-70892-001 Revision A
• Page 11
Please note that we can only respond to comments and questions about Ruckus
Wireless product documentation at this email address. Questions related to tech-
nical support or sales should be directed in the first instance to your network supplier.

About This Guide
Document Conventions
Ruckus Wireless Indoor AP 100.2.0 User Guide, 800-70892-001 Rev A 10
Document Conventions
Table 1 and Table 2 list the text and notice conventions that are used throughout
this guide.
Table 1. Text conventions
Convention Description Example
monospace Represents information as it
appears on screen.
[Device name]>
monospace bold Represents information that
you enter.
[Device name]> set
ipaddr 10.0.0.12
default font bold Keyboard keys, software
buttons, and field names.
On the Start menu, click All
Programs.
italics Screen or page names. Click Advanced Settings.
The Advanced Settings
page appears.
Table 2. Notice conventions
Notice Type Description
NOTE Information that describes important features or instructions.
CAUTION! Information that alerts you to potential loss of data or potential
damage to an application, system, or device.
WARNING! Information that alerts you to potential personal injury.