Safescan 2850 User manual

User manual
2850
Banknote Counter
English |Nederlands |Deutsch |Français |Español |Português |Italiano |繁體中文 |简体中文 |日本語

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2
English
Introduction
Please note
Should the equipment be altered in any way or used in a manner
for which it was not intended at the time of delivery, the supplier
of the equipment accepts no responsibility for injury or damage
to personnel or equipment. If the conditions for use of the equip-
ment are changed, the supplier must be contacted or the decla-
ration of conformity will be invalidated.
Thank you for purchasing a Safescan 2850-S banknote counter.
For proper use and maintenance we advise you to read this user
manual carefully.

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- Place the machine on a at and stable surface.
- Do not place the machine in dusty or dirty environments.
- Use the supplied dust cover when the machine is not in use.
- Do not place the machine in direct sunlight or near heat sources
or air conditioners.
- Always connect the device to a grounded power outlet.
- Use only the supplied power cord.
- Operation temperature 15-35 °C / 59-95 °F.
- Operation humidity 30-80% R.H.
- Do not use the machine outdoors.
- Do not expose the machine to liquids.
- This machine contains rotating parts. Never touch the moving
parts when the machine is switched ON.
- Please ensure that no foreign objects (coins, paper clips, staples)
fall into the machine, these may block the mechanical parts and
the sensors of the machine and damage or break them and will
void your warranty.
- Keep jewellery, long hair, ties and other protruding parts away
while operating the machine.
- Never disassemble the machine.
- To prevent shock hazard, do not touch the power cable with wet
hands.
- Unplug the device if you want to move it to another position.
- Hold the plug when disconnecting the unit from the power outlet,
never pull the cord.
Safety instructions

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English
Click here to open a printable version of the manual
in the selected language.
Print version
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1
Front
Product overview and box contents
1. Control panel
2. LCD touch screen
3. Lever for opening top panel
4. Stacker
5. Hopper
6. Banknote guides
7. Feeding gap adjusting knob

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Back
8. Power switch
9. Power mains connector
10. External display connector
(RJ-12)
11. Update port (USB-A)
12. User manual
13. Dust cover
14. Power cord
15. Cleaning brush
16. Cleaning sheets (2x)
14 15 1612 13
2850-S
Banknote Counter
User Manual
8
9 10 11

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English
Buttons & touch display
Setting up your machine
1. Remove the protective foil from the LCD screen.
2. Connect the power cable to the power outlet.
3. Power on the device with the power switch.
4. The banknote counter will start. Select a language by pressing
the touch screen and corm the language selection in the next
screen.
5. The device will perform a self test, during which software version
number and product number will be displayed. After a successful
self-test, the machine will open the count screen and is ready to
use.
1 2 3 4 5 6 7 8 2 1B C D E F
0
AddAuto UV
pcs
Count 1200
50
batch
109 A

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Nr. Button Description
1. START/OK Start counting / Conrm selection
(in MENU)
2. CLEAR Clear counting results
3. ADD Add function On/Off (ADD count results of
multiple counts to the total.)
4. MODE Open Count mode menu
5. DETECT Open detection menu. (Select currency/
detection type)
6. BATCH Open Batch menu (In BATCH menu:
Loop: 100 - 50 - 25 - 20 - 10 - Off)
7. AUTO Automatic start counting On/Off
8. MENU Open the settings menu

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Nr. Button Description
AOpen Quick menu
BOpen Count mode menu
CAutomatic start counting On/Off
DAdd function On/Off (ADD count results of
multiple counts to the total.)
EOpen counting speed menu
FOpen detection type menu
Nr. Button Description
9. Selected batch number
10. Number of counted notes

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First operation
1. The device starts by default with
the following settings:
A. Detection type: UV|MG
B. Counting mode: Sort
C. Auto start: ON
D. Add mode is Off
E. Counting speed:1200
2. Prevent unnecessary counting errors. Set the banknote hopper
guide so that the sides of the banknotes are enclosed and there-
fore the banknotes are centered. Organise your banknotes in a
neat stack, make sure the back of the stack is aligned straight
and the notes are centered.
0
AddAuto UV|MG
pcs
Sort 1200

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5. On the screen the counting results are shown.
4. When the device detects
a suspect banknote dur-
ing counting, it will stop,
sound an alarm and display
an error message. The last
counted banknote in the
stacker is the suspect note
Remove this note and press
[Start/OK] to continue
counting.
3. When the banknotes are placed on the hopper the machine will
automatically start counting. Press [AUTO] on the screen to
switch Off this function.
172
AddAuto UV|MG
pcs
Sort 1200
Total number of banknotes
Detection type
Suspected note

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English
DETECT
USD GBP EUR CHF
PLN BGN CZK HUF
ALL UV MG UV|MG
Versionen
172
AddAuto UV|MG
pcs
Sort 1200
Selecting a detection type
1. To select or change the current detection type press in the
bottom right corner of the touch screen or press the [DETECT]
button on the control panel. The detection menu opens.
2. The detect menu contains multiple selection tiles. The active
detection type has a blue coloured tile. Use [LEFT] & [RIGHT]
buttons to toggle between the detect menu pages. Simply press
the tile corresponding to the currency or a detection manner you
require on the screen for your count.
Note: Selecting a detection type will determine the available count
modes.
BACK: Return to the count
Detection type
Active
selection

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Explanation of the available detection types
Detection Description Explanation of usage
ALL Piece counting without
any counterfeit detec-
tion.
Select a suitable detec-
tion manner depending
on the currency. All cur-
rencies have UV feau-
tures, most currencies
have also MG features.
* Polymer (plastic) bank-
notes often have no
MG features.
UV Piece counting with UV
detection.
MG Piece counting with MG
detection.
UV | MG
1265
AddAuto UV
pcs
Sort 1200
Piece counting with both
UV + MG detection.

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MODE
SORT COUNT CAL
0
AddAuto UV|MG
pcs
Sort 1200
Selecting a counting mode
1. Press the mode type in the bottom left corner or press the
[MODE] button on the control panel. The mode menu opens.
2. The mode menu contains multiple selection tiles. The active
mode type has a blue coloured tile. The available mode types
are determind by the active detection type. Simply press a mode
type you require for your count.
BACK: Return to the count
Mode type Active selection

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Explanation of the available count modes
Mode Main Explanation of
mode
Sort
0
AddAuto UV|MG
pcs
Sort 1200
Counting number
of banknotes while
sorting out any differ-
ent sized banknotes.
Counting the
number of bank-
notes sorted per
size. Banknotes
different in size
than the rst count-
ed banknote are
rejected.
CAL
AutoCal 1200
0
0
pcs
Value
den
20
UV|MGAdd
Counting the value
and number of
banknotes.
Press the arrow-
down button to
navigate towards
the denomination
that you will be
counting. You
can nd the
arrow-down key
on the touch
display below
the denomination
value. Once you
have selected your
denomination,
the device will
automatically
multiply the value
with the number of
counted banknotes.

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English
0
AddAuto UV
pcs
Count 1200
50
batch
Add function
ON
OFF
Count results are added to
the previous result.
Previous count result is
cleared when a new count
is started.
Use the add function to add the results of multiple counts to the
total. Press [ADD] in the bottom-middle of the count screen. or
press the [ADD] button on the control panel. The bar above ADD
will light up blue when activated.
Press to activate Add mode
Count
0
AddAuto UV
pcs
Count 1200
Counting the number
of banknotes.
Counting the
number of bank-
notes without
checking banknote
dimensions or
value.

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3. Place a stack of banknotes on the hopper. The device will now
stop counting when the batch number has been reached.
Note: When the batch number is not reached and there are no
more banknotes on the hopper, the device will give 1 sound signal.
0
AddAuto UV
pcs
Count 1200
50
batch
2. In the count screen, the batch number is shown.
The batch function is used to create stacks of an equal number
of banknotes.
Press [BATCH] to open the Batch
entry screen. By default the batch
number is set to 100.
1. Type the desired batch number
on the touch screen and press
[OK] to conrm. Or repeately
press the [BATCH] button to
toggle between the presetted
batch numbers.
- Press [CLR] to clear the entry.
- Press [ESC] on the touch
screen to exit the batch entry
screen.
5 6
2 3
8 9
CLR0
7
4
1
ESC
OK
4
Batch counting

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0
AddAuto UV
pcs
Count 1200
50
batch
With setting 'Auto' activated the machine will automatically start
counting when banknotes are placed on the hopper.
With Auto deactivated, the [START] button must be pressed to
start counting.
Automatic count start
Press to activate 'Auto'matic count start
Banknote Error messages
When the device detects a suspect banknote during counting, it will
stop, sound an alarm and display an error message. The last count-
ed banknote in the stacker is the suspect note. Remove this note
and press [Start/OK] to continue counting. Count the banknote
again to make sure if a suspected banknote is detected.
A variety of messages
can be displayed.
These messages
can occur during
start up or during
counting. The error
message screen
shows the main error,
the explanation and
solution and the error
message number.
Main error
Explanation
Error message
number

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Banknote Error messages
Error Cause Solution(s)
UV, MG - Banknote is
suspected.
- The sensors may be
dirty or blocked by
dust.
- The image or
integrated UV
features of banknotes
may become weaker
when a banknote is
old, heavily used or
when it has acciden-
tally been washed.
- Count the banknote
again to make sure that
banknote is indeed a
suspect banknote.
- Follow the cleaning
procedure.
- Check if the banknotes
are dirty, damaged or
worn out.
- Make sure that the
device is not in the
vicinity of any magnetic
elds or devices trans-
mitting any signal since
this may disrupt the
integrated sensors.
SLANT - The banknotes are
not being fed straight
through the machine.
- Ensure the banknotes
are placed neatly and
are inserted centred
on the hopper. Use
the hopper guides to
center the banknotes
and when counting a
large stack of bank-
notes, guide the notes
also with your hands
during counting. Please
refer to rst operation.

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Error Cause Solution(s)
CHAINED,
DOUBLE
- More than one bank-
note is being fed
through the machine
at the same time.
- Ensure that there are no
banknotes stuck, fold-
ed or glued together.
- Check the banknote
quality. If no obvious
visibl issues are found,
count the banknote
again and check if the
problem persists.
- The hopper may be set
too loose. Adjust the
hopper screw in clock-
wise direction. See
chapter maintenance
and servicing.
HALF
BANKNOTE
- An incomplete, torn
or half-size banknote
has been detected.
- Check the banknote
quality. If no obvious
visible issues are found,
count the banknote
again and check if the
problem persists.
WIDTH,
LENGTH
- A banknote with a
non-conforming size
has been detected.
- Check the banknote
quality. If no obvious
visible issues are found,
count the banknote
again and check if the
problem persists.

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Machine error messages
Error message displayed Solution displayed
Machine error Please restart the device
Machine service error Contact Safescan support:
www.support.safescan.com
The stacker is full Remove all banknotes from the
stacker
Top panel is open Close the top panel
Hopper sensor blocked Remove banknotes and clear dust
from the hopper sensor.
Stacker sensors are blocked Remove all banknotes from the
stacker and clear dust from the
stacker.