Safescan 2985-SX User manual

USER MANUAL
ENGLISH
2985-SX
BANKNOTE COUNTER

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INTRODUCTION
SAFETY PRECAUTIONS
PACKAGE CONTENTS
Thank you for purchasing Safescan 2985-SX banknote counter. For proper use and maintenance, we advise
to read this user manual carefully.
- Place the machine on a flat and stable surface.
- Do not place the machine in dusty or dirty environments.
- Do not place the machine in direct sunlight or near heat sources or air conditioners.
- Always disconnect the power cord before performing maintenance on the machine.
- Always connect the machine to an earthed socket outlet.
- Use only the supplied power cord.
- Operation temperature 15-35 °C / 59-95 °F.
- Operation humidity 30-80% R.H.
- Do not use the machine outdoors.
- Do not expose the machine to liquids.
- This machine contains rotating parts. Never touch the moving parts when the machine is switched ON.
- Keep jewellery, long hair, ties and other protruding parts away while operating the machine.
- Never disassemble the machine.
1. Safescan 2985-SX banknote counter
2. Power cord
3. Spare fuse
4. Cleaning brush
5. 2x Cleaning sheet
6. Dust cover
7. Safescan Money Counting Software cable
8. Warranty card
9. Quick installation guide
PLEASE TAKE NOTICE
Should the equipment be altered in any way or used in a manner for which it was not intended at the time
of delivery, the supplier of the equipment accepts no responsibility for injury or damage to personnel or
equipment. If the conditions for use of the equipment are changed, the supplier must be contacted or the
declaration of conformity will be invalidated.
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SETTING UP YOUR MACHINE
MACHINE PARTS
FRONT BACK
1. Remove the protective foil from the touch screen.
2. Please take note of the instruction on the top panel how to open the top and back panel.
3. Connect the power cable to the machine and the power outlet.
4. Power on the machine with the power switch.
5. The banknote counter will start initiating and performs a self-test. It will check the condition of the
machine. After a successful self-test, the machine will open the count screen.
1. Banknote guides
2. Hopper
3. Control panel
4. TFT touch screen
5. Reject pocket
6. Stacker
7. Release handle of top panel
8. Feeding gap adjusting knob
9. Top panel
10. Back panel
11. Update port (USB-A / SD)
12. External display connector (RS-232)
13. Print port connector (RJ-10)
14. Power switch
15. Mains power connector
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3
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11
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CONTROL PANEL
DISPLAY OVERVIEW
Nr
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
Button
Count mode
Start counting.
-
ADD count results of multiple counts to
the total.
Select currency.
Select counting mode.
Open counting report.
Open batch menu.
Open user menu.
-
Clear counting results.
Menu mode
Choose selection.
Select Previous/Next setting.
-
-
-
-
-
Return to the count menu.
Go back to previous screen.
-
1. Number of banknotes in reject
pocket
2. Selected batch number
3. Selected quick menu setting
(Set-1/Set-2 or verify)
4. Selected currency setting
5. Add mode on selected
6. Automatic count start selected
7. Selected counting mode
8. Number of counted banknotes
9. Total value of counted banknotes
1 1
2 2
37 48 6
10
59
1
2
3
4
5 6
7
8
9
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1. The Safescan 2985-SX starts by default with the most convenient settings to start a count:
A. Currency: ( ---) Currencies that are available on the machine are automatically recognized.
B. Count mode: Mix Counting the value and quantity of both sorted and unsorted denominations.
2. Set the banknote hopper guides so that the sides of the banknotes are enclosed. Organize your banknotes
in a neat pile, make sure the backside of the pile is straight. Place the banknotes between the guides.
The machine will automatically start counting.
3. After finishing the count, the results are shown on the screen.
Rejected banknotes are placed in the reject pocket.
In case of a counterfeit suspected banknote the line in the
display will colour red.
4. Press [REPORT] to view the detailed count report.
FIRST OPERATION
A
B
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SELECTING CURRENCIES
EXPLANATION OF THE AVAILABLE CURRENCY SETTINGS
1. Press [CUR] to switch to the next available currency.
2. The selected currency is shown in the left bottom corner of the screen.
- - -
(Automatic currency selection)
Multi
Currencies available on the machine
are automatically recognized.
Mix counting the amount and
value of 3 preselected currencies
simultaneously.
With ---selected there is no need to
manually select the currency before
counting. Simply place currencies
on the machine. The first detected
currency will automatically be selected
as the active currency of the count.
Suspected banknotes and all other
currencies will be transported to the
reject pocket.
Counting the amount and value
of 3 mixed currencies during the
same count. Place banknotes of
the preselected currencies on the
machine. The results will be shown on
the screen.
Suspected banknotes and currencies
different from the set currencies will be
transported to the reject pocket.
Currency as shown on the screen Description Explanation of usage
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ALL
ALL UV
ALL MG
ALL UV + MG
UV = Detection of Ultraviolet properties
MG = Detection of Magnetic properties
Piece counting without any counterfeit
detection.
Piece counting with UV detection.
Piece counting with MG detection.
Piece counting with both UV + MG
detection.
Select ALL (UV/MG - UV+MG) to piece
count banknote currencies not available
on the machine.
SELECTING COUNT MODES
1. Press [MODE] to toggle through the available count modes.
2. The selected count mode is shown in the top right corner of the screen.
Currency as shown on the screen Description Explanation of usage
EUR, USD, GBP and other currencies
that are available and loaded in the
machine.
Counting banknotes of a specific
currency.
Select currencies manually with
the [CUR] button. After selecting a
currency, the count mode, Value-Mix,
becomes available.
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EXPLANATION OF THE AVAILABLE COUNT MODES
Mix
Sort
Face
Counting the value of banknotes.
Sort banknotes per denominations.
Sort banknotes per face side.
Counting the value and quantity
of both sorted and unsorted
denominations.
Counting the value and quantity of
banknotes sorted per denomination.
Denominations that are different
than the first counted banknote are
transported to the reject pocket.
Counting the value and quantity of
banknotes sorted per face side and
denomination. Banknotes with a
different face side or denomination
than the first counted banknote are
transported to the reject pocket.
Note: Suspected banknotes and
currencies different from the set
currency selection will be transported
to the reject pocket.
Mode Main feature Explanation of mode
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Sort-Version
Value-Mix
Count
Sort banknotes per denomination version.
Count banknotes in batches of a
preset value.
Counting the quantity of banknotes
or sheets.
Counting the value and quantity of
banknotes sorted per denomination
version (divide old and new
versions). Banknotes with a different
denomination version than the first
counted banknote are transported to
the reject pocket.
Counting the quantity of banknotes
without checking size, denomination,
face or orientation specifics.
Set manually a desired value. The
machine counts banknotes until the
desired value is reached. Banknotes not
useful in reaching the desired value will
be transported to the reject pocket.
Note: Rejected banknotes could be
placed continuously on the hopper until
all possible value-batches are made.
Note: This function is not available for all
currencies.
Value $1000 Value $1000
Orient Sort banknotes per orientation. Counting the value and quantity of
banknotes sorted per orientation
and denomination. Banknotes with a
different orientation or denomination
than the first counted banknote are
transported to the reject pocket.
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Mode Main feature Explanation of mode

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BATCH COUNTING
USING THE ADD FUNCTION
SERIAL NUMBER SCANNING
The batch function is used to create stacks of an equal number of banknotes.
Press [BATCH] to open the Batch entry screen. By default the batch number is set to 100.
1. Type the desired batch number on the touch screen and press [OK] to confirm.
• Press [CLR] to clear the entry.
• Press [ESC] on the touch screen to exit the batch entry screen.
Note: Without any action the screen will return to the count screen after 10 seconds.
2. In the count screen, the batch number is shown.
Note: The batch function is not available in “Value-Mix” mode.
The ADD function is used to add the counting results of multiple counts to
the total.
1. Press [ADD] to activate the ADD function.
In the screen, the ADD indication appears.
2. Press [ADD] again to deactivate the function.
The serial number scan function records the unique serial numbers of the counted banknotes.
Serial number scanning is available for the following currencies: EUR, USD, GBP, CHF, HKD and CNY.
Activation of serial number scanning can be done in the user menu.
Viewing the serial number information:
• The serial number information is viewed on a receipt print after printing the count results.
Printing can be done on the optional Safescan TP-230 printer.
• The Safescan 2985-SX also offers the possibility to export the serial number information to the
Safescan Money Counting Software.
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COUNTING REPORT
1. After finishing a count, press [REPORT] to view the
counting results.
2. The report screen shows the amount and value per
denomination and the total value.
3. Press [▲▼] to scroll through the results.
1. In the reject list, the total number of rejected banknotes is indicated in the title bar.
2. The number on the left-hand side of the screen indicates the
location of the banknotes: Number 1 is the first banknote
that has been transported to the reject pocket. If multiple
banknotes are transported to the reject pocket, the number 1
banknote is located at the bottom of the stack.
3. The reason for rejection is shown on the right hand side.
DETECTING SUSPECTED NOTES
All detected suspected banknotes are transported to the reject pocket. If a suspected banknote is detected,
the white coloured line in the screen will become red. After finishing the count (when the hopper is empty), the
machine will make 3 beep tones and the red line will blink.
After removing all the banknotes from the reject pocket, the red line will return to the colour white.
To inspect the reason of rejecting the banknote, press [REPORT] and toggle with [▲▼] through the Reject list.
21
3
#1
#1
#15
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The machine will give you a clear audible and visual notification when a suspected banknote has been
detected. The following messages can be shown:
REJECTION MESSAGES
Error Cause
• Banknote is suspected.
• The sensors may be dirty or blocked by
dust.
• The image or integrated UV & IR features
of banknotes may become weaker when a
banknote is old, heavily used or when it
has accidentally been washed.
SLANT
DIFFERENT
DENOMINATION
CHAINED,
DOUBLE
Solution(s)
• Count the banknote again to make sure if a suspected
banknote is detected.
• Follow the cleaning procedure.
• Check if the banknotes are dirty, damaged or worn
out.
• Make sure that the device is not in the vicinity of any
magnetic fields or devices transmitting any signal
since this may disrupt the integrated sensors.
• Ensure the banknotes are placed neatly and are
inserted centred on the hopper. Use the hopper
guides to center the banknotes and when counting a
large stack of banknotes, guide the notes also with
your hands during counting. Please refer to first
operation.
• The banknotes are not being fed straight
through the machine.
• A banknote of a different denomination
than the first counted banknote has been
detected.
• Ensure that there are no banknotes stuck, folded or
glued together.
• Check the banknote quality.
If no obvious visible issues are found, count the
banknote again and check if the problem persists.
• The hopper may be set too loose. Adjust the hopper
screw in clockwise direction. See chapter
maintenance and servicing.
• More than one banknote is being fed
through the machine at the same time.
• Check the rejected stack for a different denomination.
UV, MG, IR,
IMAGE
INCOMPLETE,
IMAGE
DISTORTION,
IMAGE,
NOT
RECOGNIZED,
IMAGE
INCORRECT
HALF
BANKNOTE
• Check the banknote quality.
If no obvious visible issues are found, count the
banknote again and check if the problem persists.
• An incomplete, torn or half-size banknote
has been detected.
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Error
WIDTH,
LENGTH
DENOMINATION
VERSION
DIFFERENCE
FACE
DIFFERENCE
• Check the banknote quality.
If no obvious visible issues are found, count the
banknote again and check if the problem persists.
• A banknote with a non-conforming size has
been detected.
• Check the rejected stack for a different denomination.• A banknote with a different denomination
version than the first counted banknote
has been detected.
• Select a different counting mode than FACE.• Face position different than first counted
banknote.
SERIAL
NUMBER SCAN
ERROR
SERIAL
NUMBER
BLACK LIST
ORIENTATION
DIFFERENCE
• Check if the serial number is not covered. Remove any
covering and scan the banknote again.
• Contact the appropriate authorities.
• Select a different counting mode than ORIENT.
• Could not scan the serial number.
• Serial number is known as suspected
banknote.
• Orientation position different than first
counted banknote.
The quick menu is a helpful tool that offers several features
which are used regularly. Open the quick menu by simply
pressing the touch screen once. With the quick menu
opened, press a feature on the screen or press [ESC] to
exit the quick menu.
Note: Without any action the quick menu screen will return
to the count screen within 10 seconds.
QUICK MENU
2
3
1
4
5
6
Cause Solution(s)
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Nr.
1.
2.
On the screen
Batch 20/25/50/100
Save Set-1 & Set-2
Description
Batch presettings.
Save counting settings as
currently indicated on the
machine.
Usage
Instruction
1. Press the touchscreen once to open the quick menu.
2. Press a batch setting.
3. The machine will return to the count screen with the
selected batch settings activated.
If certain specific counting settings are often used, it can
be useful to save them on the machine. With this option,
the currency, batch number, counting mode and add
feature state, can be saved under Set-1 or Set-2.
Instruction
1. Set the machine to the preferred settings.
2. Press the touchscreen once to open the quick menu.
3. Press [Save Set-1 or Set-2].
4. The machine saves the current settings and returns to
the quick menu.
5. Press [ESC] to exit the quick menu.
Note: Settings can always be saved.
Every time the [Save Set-1 or Set-2] is pressed, the
current settings will overwrite previous saved settings.
3.
4.
Use Set-1 & Set-2
Print
Use saved counting
settings.
Print current count
results.
Instruction
1. Press the touch screen once to open the quick menu.
2. Press [Use Set-1 or Set-2].
3. The count menu opens using the saved settings.
On the screen, the active indication Set-1 or /Set-2
icon appears.
Note: Changing the settings will directly disable the Use
Set-1 or Set-2. The indication icon will disappear from the
screen.
Note: For printing the count results you’ll need the
optional TP-230 printer.
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5.
6.
Verify
ESC
Open verify count
function.
Exit Quick Menu.
Using the verify mode
1. Press the touchscreen once to open the quick menu.
2. Press [Verify].
3. The count menu opens with the current used settings.
All totals of the previous count are stored in memory.
On the screen, the ‘Verify’ indication appears.
4. Perform 1 or more verify counts.
5. To exit the verify mode, press the touchscreen once
and press [Verify].
6. The machine will return to the saved count results of
your previous counts.
Instruction
1. Press [ESC].
2. The machine will return to the count screen.
1. Page number indication
2. Selection bar
3. Menu item
4. Item setting
USER MENU
3
2
1
4
1. Press [MENU] to open the User menu.
2. Use [▲▼] to select a menu item.
3. Press [START/OK] to activate the menu item. On the screen, the changeable item setting starts blinking.
4. Use [▲▼] to change the available settings.
5. Press [START/OK] to confirm your choice.
6. Press [BACK] to go back 1 step. Press [MENU] to exit the user menu.
WORKING WITH THE USER MENU
Nr. On the screen Description Usage
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USER MENU ITEMS
Menu item Setting description
Speed
Serial number scanning
Reject pocket capacity
Menu password
Alarm sound
Button sound
Currency status
Round Add-Batch
Currency selection of the
Multi-currency mode
Show Device Firmware
Currency s/w version
Set machine back to factory
defaults
Date format
Date
Time format
Time
Touchscreen calibration
(De) Activating ccTalk
Keep setting after restart
Counting start
Speed 1, 2 & 3. (800, 1000 & 1200 pcs/minute)
Whether a count speed is available depends on the selected count mode and serial
number settings.
> Speed 2 & 3 are not available with serial number scanning active.
> Speed 3 is only available in count mode.
Enable (On) or disable (Off) serial number scanning of banknotes for selected currencies.
Selectable capacities: 20, 30, 40, 50 banknotes.
Enabled (On): A password is required for access to the user menu. The password is
7391. When requested, type this password on the touch screen and press OK.
Enable (On) or disable (Off) alarm sound when an error occurs.
Enable (On) or disable (Off) beep sound when a button is pressed.
Activate and deactivate currencies. Deactivated currencies will not appear during usage.
With both this function and ADD mode activated (On), the device will only add the count
result of completed batches to the total. When the batch number isn’t reached, the
machine will ‘correct’ the total to the first multiple of the set batch amount.
Select 3 currencies to use in the multi-currency mode.
Shows which firmware version is installed.
Shows which currency software version is installed.
Start reset procedure. After resetting, the device is set to default factory settings. All user
settings are cleared.
Select which date format is used.
Menu to manually enter the date.
Select which time format is used.
Menu to manually enter the time.
Menu to calibrate the touch screen.
Enable (On) or disable (Off) ccTalk protocol.
Enabled (On): The current user settings will be used after restarting.
Disabled (Off): The machine will start with automatic currency detection, count mode Mix
and Batch Off.
Enabled (On): The machine will automatically start counting after placing banknotes on
the hopper.
Disabled (Off): The [START] button needs to be pressed to start counting.
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Error message displayed Solution displayed
Machine error
Jam
The stacker is full
The reject pocket is full
Top panel is open
Back panel is open
Please restart the machine
Open the top panel and
remove all banknotes
Open the back panel and
remove all banknotes
Remove all banknotes from
the hopper
Remove all banknotes from
the stacker
Remove all banknotes from
the reject pocket
Remove all banknotes from
the stacker
Remove all banknotes from
the reject pocket
Close the top panel
Close the back panel
ERROR MESSAGES
ERROR MESSAGES LIST
A variety of messages can be displayed on the Safescan 2985-SX. These messages can occur during
counting, during start up or described in the ‘Reject list’. The error message screen shows the main problem,
the solution and the error message number.
ERROR MESSAGE
SOLUTION
ERROR MESSAGE NUMBER
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Hopper sensor is blocked
Stacker sensors are blocked
Reject pocket sensors are
blocked
Top sensors are blocked
Back sensors are blocked
Machine service error
Remove banknotes/clear dust
from the hopper sensor
Remove all banknotes from
the stacker/clear dust from the
stacker sensors
Remove all banknotes/clear
dust from the reject pocket
Open the top panel and
remove dust
Open the back panel and
remove dust
Contact Safescan support
MAINTENANCE & SERVICING
OPENING THE TOP PANEL AND BACK PANEL
To ensure continuous reliable operation, regular cleaning of the device’s internal parts and sensors is required.
Dust or dirt can rub off banknotes and disturb the proper functioning of the sensors. Also in case of jam errors,
it might be necessary to open the top panel to remove jammed banknotes.
Remark: Always power OFF the machine and pull out the power cable from the machine before opening the
top panel and back panel.
Note: The back panel can only be removed or placed back when the top panel is opened first!
1 32
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CLEANING THE SENSORS
1. Use the enclosed cleaning aids (brush and cleaning sheets) for servicing the 2985-SX.
A. Start with brushing the top and bottom surface until all visible dust is removed.
B. Use the soft side of a cleaning sheet to wipe all further dust from the top and bottom surface, the
sensors and rotation wheels.
Bottom Sensors
Top Sensors
2. Pull out the back panel completely and clean as instructed. Clean the inside of the machine aswell.
When done, you must close the panels in reverse order: Back panel > Top panel.
Sensors
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