Safescan 2985-SX User manual

User manual
English |Nederlands |Deutsch |Français |Español |Italiano
2985-SX
Banknote Counter

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Thank you for purchasing a Safescan 2985-SX banknote counter. For proper use and maintenance we advise you to
read this user manual carefully.
- Place the machine on a flat and stable surface.
- Do not place the machine in dusty or dirty environments.
- Use the supplied dust cover when the machine is not in use.
- Do not place the machine in direct sunlight or near heat sources or air conditioners.
- Always disconnect the power cord before performing maintenance on the machine.
- Always connect the machine to an earthed socket outlet.
- Use only the supplied power cord.
- Operation temperature 15-35 °C / 59-95 °F.
- Operation humidity 30-80% R.H.
- Do not use the machine outdoors.
- Do not expose the machine to liquids.
- This machine contains rotating parts. Never touch the moving parts when the machine is switched ON.
- Please ensure that no foreign objects (coins, paper clips, staples,) fall into the machine, these may block
the mechanical parts and the sensors of the machine and damage or break them and will void your warranty.
- Keep jewellery, long hair, ties and other protruding parts away while operating the machine.
- Never disassemble the machine.
- To prevent shock hazard, do not touch the power cable with wet hands.
- To prevent fire or short circuit, unplug the unit if you want to move it to another position.
- Hold the plug when disconnecting the unit from the power outlet, never pull the cord.
Introduction
Please note
Should the equipment be altered in any way or used in a manner for which it was not intended at the time of
delivery, the supplier of the equipment accepts no responsibility for injury or damage to personnel or equipment.
If the conditions for use of the equipment are changed, the supplier must be contacted or the declaration of
conformity will be invalidated.
Safety instructions
English

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4
5
6
7
8
149 10 1211
Front Back
1. Control panel
2. LCD touch screen
3. Reject pocket
4. Stacker
5. Banknote guides
6. Hopper
7. Feeding gab adjusting knob
8. Back panel
9. Power connector
10. Power switch
11.
Printer connector / MCS software cable connector
12. External display connector (RJ-12)
13. Update port (USB-A)
14. SD-card slot
15. Release handle of top panel
16 Manual
17. Dust cover
18. Mains cable
19. Cleaning brush
20. 2x Cleaning sheets
English
Setting up your machine
1. Remove the protective foil from the LCD screen.
2. Connect the power cable to the power outlet.
3. Power on the device with the power switch.
4. The banknote counter will start. Select a language by pressing the touch screen and cofirm the langauage selection in
the next screen.
5. The device will perform a self test, during which its software version and product number will be displayed.
After a successful self-test, the machine will open the count screen and is ready to use.
17 18 19 20
15
16 13
2985-SX
Banknote Counter
User Manual
1
3
2
4
Product overview and box contents

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Nr.
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
Touch buttons
A.
B.
C.
D.
E.
F.
Screen elements
11.
12.
13.
3.655
AddAuto EUR
95
50
batch pcs
value
Mix 900
Buttons & touch display
1 2 3 4 5 6 7 8 9 10 12
English
Button
[START/OK]
[UP/DOWN]
[ADD]
[DETECT]
[REPORT]
[MODE]
[BATCH]
[MENU]
[CLEAR]
[BACK]
batch
value
pcs
Description
Start counting / Confirm selection. In Menu: Open/confirm selection.
(In Menu) Go to next/previous menu item. Long press: Go to next menu page.
Add function On/Off (ADD count results of multiple counts to the total.)
Open detection menu. (Select currency/detection type)
Open counting results report and print interface.
Open Count mode menu.
Open Batch menu. (In BATCH menu: Loop: 100 - 50 - 25 - 20 - 10 - Off)
Open the settings menu.
Clear counting results.
(In Menu) Back to count screen.
Open Quick menu
Open Count mode menu
Automatic start counting On/Off
Add function On/Off
Open counting speed menu
Open detection type menu
Selected batch number
Total value of counted banknotes
Number of counted notes
B C D E F
A 1311 12

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6
First operation
1. The device starts by default with the following settings:
A. Detection type: *CUR* (Automatic currency recognition)
B. Counting mode: MIX
C. Auto start: ON
D. Add mode: Off
E. Counting speed: 900
2. Prevent unnecessary counting errors. Set the banknote hopper guide so that the sides of the banknotes are
enclosed and therefore the banknotes are centered. Organise your banknotes in a neat stack, make sure the back of
the stack is aligned straight and the notes are centered.
3. When the banknotes are placed on the hopper the machine will automatically start counting. Press [AUTO] on the
screen to switch Off this function. If AUTO is switched off, press [START/OK] to start counting.
0
AddAuto
0
pcs
Value
Mix 900 *CUR*
English

More info, articles, tutorials and videos at: support.safescan.com 7
93 1.545Total
EUR Report
Den Pcs Value
10
20
16
21
5 23
160
420
50 17 850
115
Print
1.655
AddAuto
46
pcs
Value
Mix 900 *EUR*
5. After the count has finished, the results are shown on the screen.
6. Press the [REPORT] button to view the detailed counting results specified per denomination.
Press [PRINT] on the screen to print the counting results*.
* Safescan TP-230 printer separately available
4. When the device detects a suspect banknote during counting, it will transport this note to the reject pocket.
The device will sound an alarm and the blue coloured lines in the display will turn red.
Total number of banknotes
Total counted value
Red coloured
lines
Automatic detected currency
Suspected notes
in reject pocket
Press to print*
English

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8
DETECT
1 / 3
USD GBP EUR CHF
PLN BGN CZK HUF
*CUR* Multi CHF EUR
GBP RMB USD ALL
0
AddAuto
0
pcs
Value
Mix 900 EUR
Selecting a currency/detection type
1. To select or change the current detection type press the button in the bottom right corner of the touch screen or press
the [DETECT] button on the control panel. The detection menu opens.
2. The detect menu contains multiple selection tiles. The active detection type has a blue coloured tile. Use [LEFT] &
[RIGHT] buttons to toggle between the detect menu pages. Simply press the tile corresponding to the currency or
the detection manner you require for your count.
Note: Selecting a detection type will determine the available count modes.
Detection type
BACK: Return to the count
Explanation of the available detection types
Detection Description Explanation of usage
*CUR* Counting banknotes with automatic
recognition of currencies.
With*CUR* selected there is no need
to manually select the currency before
counting. Simply place currencies on the
machine. The first detected currency will
automatically be selected as the active
currency of the count.
Multi
Mix counting the amount and
value of 3 preselected currencies
simultaneously.
Counting the amount and value of 3
mixed currencies during the same count.
Place banknotes of the preselected
currencies on the device. The results will
be shown on the screen.
Preselections of currencies can be done
in the device settings menu.
Active selection
Prev. / Next page
0
AddAuto
0
pcs
Value
Mix 900 *CUR*
AddAuto Multi
0
EUR
0
GBP
value
Mix 720
0
0
pcsCurrency
0
USD 0
English

More info, articles, tutorials and videos at: support.safescan.com 9
English
Detection Description Explanation of usage
EUR, USD, GBP and other
currencies that are available on
the device.
Counting only banknotes of one
specific currency.
Select currencies in the DETECT menu.
Banknotes of other currencies will be
considered as suspect and transported
to the reject pocket.
ALL
UV
MG
UV | MG
Sheet counting without any
counterfeit detection.
Sheet counting with UV detection.
Sheet counting with MG detection.
Sheet counting with both UV + MG
detection.
Select ALL, UV, MG, UV+MG to sheet
count currencies which are not available
on the machine.
Only the number of counted notes will be
shown on the screen.
0
AddAuto
0
pcs
Value
Mix 900 EUR
3.655
AddAuto UV|MG
pcs
Count 900

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10
MODE
1 / 2
USD GBP EUR CHF
PLN BGN CZK HUF
Mix Sort Face Orient
V-sort V-mix Cal Count
0
AddAuto
0
pcs
Value
Mix 900 EUR
Explanation of the available count modes
Selecting a counting mode
Mode Main feature Explanation of mode
Mix Value counting of unsorted
banknotes.
Counting the value and number of both
sorted and unsorted denominations of the
selected currency. If detection "MULTI" is
selected, 3 currencies can be mixed counted
simultaneously.
Sort Sort banknotes per
denomination.
Counting the number and value of banknotes
sorted per denomination. Denominations
different than the first counted banknote
denominations are rejected.
1. Press the mode type in the bottom left corner of the screen or press the [MODE] button on the control panel.
The mode menu opens.
2. The mode menu contains multiple selection tiles. The active mode type has a blue coloured tile. The available mode
types are determind by the active detection type. Simply press the mode type you require for your count.
Mode type
BACK: Return to the count
Active selection
0
AddAuto
0
pcs
Value
Mix 900 EUR
20
20
20
20
10
10
10
10
5
5
5
0
AddAuto EUR
0
pcs
Value
Sort 900
English
Prev. / Next page

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Mode Main feature Explanation of mode
Face Sort banknotes per face side. Counting the value and quantity of banknotes
sorted per face side and denomination.
Banknotes with a different face side or
denomination than the first counted banknote
are transported to the reject pocket.
0
AddAuto EUR
0
pcs
Value
Face 900
Orient Sort banknotes per orientation. Counting the value and quantity of banknotes
sorted per orientation and denomination.
Banknotes with a different orientation or
denomination than the first counted banknote
are transported to the reject pocket.
0
AddAuto EUR
0
pcs
Value
Orient 900
V-sort (version sort) Sort banknotes per denomination
version (Old / New)
Counting the value and quantity of banknotes
sorted per denomination version (divide old
and new versions). Banknotes with a different
denomination version than the first counted
banknote are transported to the reject
pocket.
0
AddAuto EUR
0
pcs
Value
V-sort 900
V-mix (value mix) Count banknotes in batches of a
preset value.
Manually set a desired value. The machine
counts banknotes until the desired value is
reached. Banknotes not useful in reaching
the desired value will be transported to the
reject pocket.
Note: This function is only available after
selecting 1 currency form the detect menu.
0
AddAuto EUR
0
1000
value-mix pcs
value
V-mix 720
Value $1000 Value $1000
English
CAL Counting the value and number of
currencies which are not available
on the device.
Select the value of the denomination you
are planning to count. The device will
automatically multiply this piece-value to the
number of counted sheets to determine the
value.
Note: The device will not filter out different
denominations.
0
AddAuto
0
pcs
Value
Cal 900 UV
den
20

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12
Count Counting the number of
banknotes.
Counting the number of banknotes without
checking banknote dimensions or value.
0
AddAuto UV|MG
pcs
Count 1200
Mode Main feature Explanation of mode
0
AddAuto EUR
0
50
batch pcs
value
Mix 900
(version sort)
Add function
ON
OFF
Count results are added to the previous result.
Previous count result is cleared when a new count
is started.
Use the add function to add the results of multiple counts to the total. Press [ADD] in the bottom-middle of the count
screen. or press the [ADD] button on the control panel. The bar above ADD will light up blue when activated.
Press to activate ADD
Batch counting
The batch function is used to create stacks of an equal number of banknotes.
5 6
2 3
8 9
CLR0
7
4
1
ESC
OK
4
0
AddAuto EUR
0
100
batch pcs
value
Mix 900
Press [BATCH] to open the Batch entry screen. By default the batch
number is set to 100.
1. Type the desired batch number on the touch screen and press [OK]
to confirm. Or repeately press the [BATCH] button to toggle between
the presetted batch numbers.
- Press [CLR] to clear the entry.
- Press [ESC] on the touch screen to exit the batch entry screen.
2. In the count screen, the batch number is shown.
Note: The batch function is not available in “Value-Mix” mode.
3. Place a stack of banknotes on the hopper. The device will now stop
counting when the batch number has been reached.
Note: When the batch number is not reached the device will sound one
audio signal.

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0
AddAuto
0
pcs
Value
Cal 900 UV
den
20
Press the count speed indication on the touch-screen to open the Speed menu. The speed menu will show the count
speeds available within the selected counting mode and detection setting.
Current count speed
Press to open The
Speed menu
Select counting speed
CZK
SPEED
720
1200
900
0
AddAuto EUR
0
50
batch pcs
value
Mix 900
(version sort)
With setting 'Auto'is activated the machine will
automatically start count when banknotes are placed
on the hopper. With Auto deactivated, the [START/OK]
button must be pressed to start counting.
Press to activate
'Auto'matic count start
Automatic count start
1. After finishing a count, press [REPORT] to
view the counting results.
2. The report screen shows the amount and
value per denomination and the total value.
3. Press -> to scroll through the next result
page(s)
4. Press 'Print' * to send the count results to a
printer.
5. Press <- to exit the report screen and return to
the count screen.
* Printing can be done with the optional
Safescan TP-230 printer.
Use the report screen to show the counting results of currency counting. If counting mode 'Multi' is selected count mode
the results of 3 currencies will be separately displayed in the count report.
Counting report
93 1.545Total
EUR Report
Den Pcs Value
10
20
16
21
5 23
160
420
50 17 850
115
Print
Print results
Prev. / Next page
Return to the count

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14
After finishing the count (when the hopper is empty), the device will repeatedly make 3 beep tones and the lines remain
red. After removing all the banknotes from the reject pocket, the red line will return to the colour blue.
To inspect the reason for rejecting the banknote, press [REPORT] and toggle with [< >] to the Reject list. Alternatively
use the [UP DOWN] buttons to scroll through the list. Inspect the suspect banknote and count it again to verify its
authenticity.
All detected suspect banknotes are transported to the reject pocket. If a suspect banknote is detected, the blue
coloured lines in the screen will become red.
1. The number on the left-hand side of the screen
indicates the location of the banknotes: Number 1 is
the first banknote that has been transported to the
reject pocket.
2. If multiple banknotes are transported to the reject
pocket, the number 1 banknote is located at the
bottom of the stack.
3. The reason for rejection is shown on the right hand
side.
Detecting suspect banknotes
3 / 3
EUR Report
Position Description
6 - 8
12
13-15
Image distorted
Denomination version difference
UV-Error
1Different denomination
Print
3.655
AddAuto EUR
95
50
batch pcs
value
Mix 900
Lines change from blue to red after
detecting a suspect banknote
#1
#1
#15
English

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Error messages
List of rejection and error messages
A variety of messages can be
displayed. These messages can
occur during start up or during
counting. The error message screen
shows the main error, the explanation
and solution and the error message
number.
When the device detects an issue with a banknote during counting, it will stop, sound an alarm and display an error
message. Read the message and follow the instructions to solve the problem.
Error Cause
- Banknote is suspect.
- The sensors may be dirty or blocked by
dust.
- The image or integrated UV & IR features
of banknotes may become weaker when a
banknote is old, heavily used or when it
has accidentally been washed.
SLANT
DIFFERENT
DENOMINATION
CHAINED,
DOUBLE
Solution(s)
- Count the banknote again to make sure if a suspected
banknote is detected.
- Follow the cleaning procedure.
- Check if the banknotes are dirty, damaged or worn
out.
- Make sure that the device is not in the vicinity of any
magnetic fields or devices transmitting any signal
since this may disrupt the integrated sensors.
- Ensure the banknotes are placed neatly and are
inserted centred on the hopper.
- Use the hopper guides to center the banknotes and
when counting a large stack of banknotes, guide the
notes also with your hands during counting. Please
refer to first operation.
- The hopper may be set too loose. Adjust the hopper
knob in clockwise direction. See chapter
maintenance and servicing.
- The banknotes are not being fed straight
through the machine.
- A banknote of a different denomination
than the first counted banknote has been
detected.
- Ensure that there are no banknotes stuck, folded or
glued together.
- Check the banknote quality.
If no obvious visible issues are found, count the
banknote again and check if the problem persists.
- The hopper may be set too loose. Adjust the hopper
knob in clockwise direction. See chapter
maintenance and servicing.
- More than one banknote is being fed
through the machine at the same time.
- Check the rejected stack for a different denomination.
UV, MG, IR,
IMAGE
INCOMPLETE,
IMAGE
DISTORTION,
IMAGE,
NOT
RECOGNIZED
OK
Slant banknotes
Banknotes has not been fed
straight through the machine. Place
banknotes neatly and centered
onto the hopper.
Error: D9
Main error
Explanation
Error message number
English

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16
Error message displayed Solution displayed
Machine error
Machine service error
The stacker is full
Top panel is open
The back panel is open
Hopper sensor blocked
Stacker sensors are blocked
Please restart the device
Contact Safescan support: support.safescan.com
Remove all banknotes from the stacker
Close the top panel
Close the back panel
Remove banknotes and clear dust from the hopper sensor.
Remove all banknotes from the stacker and clear dust from the stacker.
MACHINE ERROR MESSAGES
Error messages
WIDTH,
LENGTH
JAM
- Check the banknote quality.
If no obvious visible issues are found, count the
banknote again and check if the problem persists.
- Remove jammed banknotes. Open top or back panel
when needed to solve the jam.
- A banknote with a non-conforming
size has been detected.
- Banknotes are jammed.
HALF
BANKNOTE
- Check the banknote quality.
If no obvious visible issues are found, count the
banknote again and check if the problem persists.
- An incomplete, torn or half-size
banknote has been detected.
English

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The quick menu is a helpful tool that offers several features which are used regularly.
Open the quick menu by simply pressing the middle of the touch screen once. With the quick menu opened, press a
feature on the screen or press [ESC] to exit the quick menu.
Quick menu
USDMix
Quick menu
Batch Batch Batch
20 25 10050
Batch
Save Save
Set-1 Set-2
Verify
Use Use
Set-1 Set-2 ESC
Print
Results
Print
Serial #
1
2
3
6
4 5
Nr.
1.
2.
On the screen
Batch 20/25/50/100
Save Set-1 & Set-2
Description
Batch presets.
Save counting settings as
currently indicated on the
machine.
Usage
Instruction
1. Press the touch screen once to open the quick menu.
2. Press a batch setting.
3. The machine will return to the count screen with the
selected batch settings activated.
Note: Batch presets can be adjusted in counting
preferences in the menu.
If certain specific counting settings are often used, it can
be useful to save them on the machine. With this option,
the currency, batch number, counting mode and add
feature state, can be saved under Set-1 or Set-2.
Instruction
1. Set the machine to the preferred settings.
2. Press the touch screen once to open the quick menu.
3. Press [Save Set-1 or Set-2].
4. The machine saves the current settings and returns to
the quick menu.
5. Press [ESC] to exit the quick menu.
Note: Settings can always be saved.
Every time the [Save Set-1 or Set-2] is pressed, the
current settings will overwrite previous saved settings.
English

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18
3.655
AddAuto EUR
95
50
batch pcs
value
Verify
Mix 900
3.655
AddAuto EUR
95
50
batch pcs
value
Set-1
Mix 900
Nr. On the screen Description Usage
3.
4.
Use Set-1 & Set-2
Print
(Print Serial# if
vailable)
Use saved counting
settings.
Print current count
results.
Export count results
to the Money
Counting Software
Instruction
1. Press the touch screen once to open the quick menu.
2. Press [Use Set-1 or Set-2].
3. The count menu opens using the saved settings.
On the screen, the active indication Set-1 or /Set-2
icon appears.
Note: Changing the settings will directly disable the Use
Set-1 or Set-2. The indication icon will disappear from the
screen.
Note: For printing the count results you’ll need the
optional Safescan TP-230 printer.
Note: Safescan Money Counting Software requires
the use of the Safescan MCS cable.
5.
6.
Verify
ESC
Open verify count
function.
Exit Quick Menu.
This function can be used to recount and check any count
suspected of being wrong without adding to current batch
or day totals.
1. Press the touchscreen once to open the quick menu.
2. Press [Verify].
3. The count menu opens with the current used settings.
All totals of the previous count are stored in memory.
On the screen, the ‘Verify’ indication appears.
4. Perform 1 or more verify counts.
5. To exit the verify mode, press the touchscreen once
and press [Verify].
6. The machine will return to the saved count results of
your previous counts.
Instruction
1. Press [ESC].
2. The machine will return to the count screen.
Quick menu
English

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1. Press the [MENU] button to open the menu.
2. The menu is devided in 3 sub menu's.
- Counting preferences
- Device settings
- Versions
3. Press on a sub menu item to open or Press [<-]
to return to the count menu.
Menu
1. Current Menu/Sub menu
2. Go one level back
3. Menu item
4. Item settings
5. Function switch OFF: Switch
is grey
6. Function switch ON: Switch is
bright white and blue.
7. Page number indication
Working with the menu
MENU
Counting Preferences
Device settings
Versions
English
2 / 4
Device settings
Time & Date 5:23 PM 06 - 23 - 2020
Keep settings after restart
Round Add-Batch
2
4
5
6
3
1
7
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20
Menu items
Counting preference Setting description
Serial number scanning
Button sound
Alarm sound
Batch quantities
Currency status
Device settings
Language
Multi mix currency selection
Time format
Time and Date
Keep setting after restart
Round Add-Batch
CAL denominations
Reject pocket capacity
Default factory settings
Versions
Firmware version
Currency version
Enable or disable serialnumber scanning. Serialnumbers can be printed*.
Enable or disable beep sounds when a button is pressed sing the On/Off switch.
Enable or disable alarm sounds when an error occurs using the On/Off switch.
Change preset batch numbers in quick menu.
Activate and deactivate currencies. Deactivated currencies will not appear during
usage.
Setting description
Select language of user interface.
Select 3 currencies to use in the multi-currency mode.
Select 12 or 24 hour format.
Menu to manually enter the time and date. The current time and date is shown.
Enabled (On): The current user settings will be used after restarting.
Disabled (Off): The device will start with automatic currency detection, count mode
Mix and Batch Off.
With both this function and ADD mode activated (On), the device will only add
the count result of completed batches to the total. When the batch number isn’t
reached, the machine will ‘correct’ the total to the first multiple of the set batch
amount.
Select range for calculater mode: 1 - 1000 or 500 - 100.000
Select the maximum capacity of: 20, 30, 40 or 50 banknotes
Start reset procedure. After resetting, the device is set to default factory settings. All
user settings are cleared.
Setting description
Shows which firmware version is installed.
Shows which currency software version is installed.
* Printing can be done on the optional Safescan TP-230 printer. Serialnumber scanning may not be available for all
currencies.
English