Sagem MF5990dn User manual

TELECOM
User Manual
MF5990dn
Agoris M943dn

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MF 5990dn - Agoris M943dn
Dear Customer
For your safety and comfort, we urge you to carefully read the chapter safety [112] before attempting use.
Congratulations on your purchase of a new generation communications terminal. A multifunction device able to fax,
print, copy and scan, your machine suits even the most demanding professional requirements.
Combining power, user-friendliness and ease of use thanks to its touch screen, your machine offers the following
functions:
• copy, print, and send/receive faxes in black and white
• scan in colour
• print server with hard disk
• local network usage (LAN 10 BaseT/100 BaseTx, PC Kit Companion Suite Pro)
• secure document printing
• access protection (user account management, biometric identification, user rights and administration of appliance
resources)
• management of resources available to users (quotas, counters)
Dual-line model - Recommendations
Depending on your machine model you can use 2 telephone lines simultaneously. For example, you can reserve one
line for sending faxes and the other for receiving them. In this configuration, it is preferable to use direct telephone lines
reserved exclusively for the machine in order to maintain itconstantly in service and toreceive communicationswithout
user intervention. Contact your administrator or telephone operator for how to connect your machine to the telephone
network.
Rules for using symbols
This document makes use of symbols designed to help the reader identify the information supplied:
Symbol Definition
CAUTION Indicates important safety information.
Failure to respect these notes may lead to serious or even fatal injury. Read these
notes carefully. You will find them in the Safety section of this manual.
Warning Indicates important safety information.
Failure to respect these notes may lead to minor to moderate injury, or damage to
the apparatus or equipment. Read these notes carefully. You will find them in the
Safety section of this manual.
Important Indicates points to be read with special attention when using the device, and
explanations of probable causes of paper jams, damage to originals or loss of
data. Read these explanations carefully.
Note Indicates additional explanations about device functions, and instructions for
resolving user errors.

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MF 5990dn - Agoris M943dn
Table of contents
Dear Customer.................................................... 2
Rules for using symbols .......................................2
Presentation of the machine............................. 6
Description of the machine...................................6
Control panel description .....................................7
Installation .......................................................... 8
Packaging contents...............................................8
Installing the machine ...........................................8
Installing options ...................................................8
Additional paper tray...................................................8
Perfume diffuser..........................................................8
Installing the toner cartridge ................................8
Loading media........................................................9
Loading paper into the paper tray ...............................9
Loading paper format larger than A4.........................10
Loading transparencies into the paper tray...............11
Starting up the machine......................................12
Connecting the machine............................................12
Initial configuration of the machine............................13
Getting to know the machine.......................... 15
Navigation principles...........................................15
Using the buttons ......................................................15
Virtual editor..............................................................15
Screen scrolling.........................................................15
Navigation path .........................................................15
Presentation of specific functions .....................15
Presentation of the home screen and menus ...16
Configuration utilities and menus..............................16
Monitoring of operations and communications
in progress.................................................................17
Warning and error messages....................................17
Inserting original documents..............................17
Using the flatbed scanner..........................................17
Using the autofeed scanner......................................18
Using the Multiple Scan option correctly...................18
Logging in on the machine .................................19
Logging in or out of your user account......................19
Personalising your user account / fingerprint............19
Configuring the machine and the services.... 21
Printing out the guide to functions ....................21
Remote configuration..........................................21
General settings...................................................21
Date/Time Settings....................................................21
Geographic Settings..................................................22
Ergonomics ...............................................................22
Paper settings ......................................................24
Defining the paper format..........................................24
Defining the paper type.............................................24
Scanner / Printer Settings...................................24
Scanner / Printer paper format..................................24
Adjusting Scanner / Printer margins..........................24
PC printing parameters .............................................25
Fax Settings..........................................................25
Defining the machine name and number ..................25
Fax emission settings................................................26
Fax reception settings............................................... 28
Configuring the fax server (optional).........................30
Advanced fax settings............................................... 31
Service default settings......................................32
Copy function default settings................................... 32
Fax emission default settings................................... 32
Scan to default settings.............................................32
Local network settings........................................ 33
Configuring the Ethernet network .............................33
Configuring network security.....................................34
Configuring the SNTP server.................................... 34
Configuring the client FTP port .................................35
Configuring the SNMP service.................................. 35
Configuring the SMTP server....................................36
Active Directory configuration ................................... 36
Configuring the print server (RAW, LPR or IPP).......36
Configuring the LDAP server....................................36
Internet settings via the telephone line.............37
Configuring the internet connection .......................... 37
Email settings......................................................37
Accessing the email configuration settings...............38
Configuring the email service connection .................38
Defining a reply address ...........................................38
Defining the type of emission report..........................38
PC Management................................................... 39
Defining the default PC.............................................39
Unregistering a PC....................................................39
Remote reading and maintenance.....................39
Connecting to the server centre................................ 39
Triggering a remote reading...................................... 39
Triggering remote maintenance............................... 39
Printing / Exporting / Importing settings...........39
Printing out a list of settings......................................39
Printing out a list of fonts...........................................40
Exporting settings ..................................................... 40
Importing settings...................................................... 40
Machine monitoring and activity counters ....... 40
Communications log ................................................. 40
Activity counters........................................................ 40
Consumable status .............................................41
Hardware and software information ..................41
Creating and managing user accounts.......... 42
Activating / Deactivating user rights
management ........................................................42
Creating a user account...................................... 43
Modifying a user account...................................44
Deleting a user account......................................44
Printing the list of user accounts.......................44
User account reports and usage counters .......45
Printing an interim report........................................... 45
Sending an interim report.......................................... 45
Resetting the usage counters...................................45
Photocopying documents ............................... 46
Choosing the photocopy options correctly......46
Binding...................................................................... 46
Mosaic copy.............................................................. 46
Poster copy............................................................... 46
Zoom......................................................................... 47
Simple photocopy ...............................................47

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MF 5990dn - Agoris M943dn
Duplex photocopying ..........................................47
Photocopy with toner saving..............................47
Elaborated photocopy.........................................48
Identity card photocopy ......................................49
Faxing documents............................................ 50
Sending faxes.......................................................50
Simple emission........................................................50
Elaborate emission....................................................50
Deferred emission.....................................................52
Stopping an emission in progress.....................52
Receiving faxes....................................................53
Printing received faxes in the memory......................53
Monitoring fax emissions....................................53
Forcing an emission request.....................................53
Editing an emission request......................................53
Deleting a document awaiting emission....................53
Print out a document awaiting emission....................53
Printing documents.......................................... 54
Prerequisites ........................................................54
Choosing print options correctly .......................54
Paper tab...................................................................54
Personalised formats tab...........................................54
Print security tab........................................................54
Advanced tab ............................................................55
Watermarks tab.........................................................55
Overlays tab..............................................................55
Fonts tab ...................................................................55
Device options tab.....................................................55
Settings tab ...............................................................55
Simple printing.....................................................55
Duplex printing.....................................................56
Secure printing.....................................................56
Receiving your fingerprint..........................................56
Launching secure printing.........................................57
Recovering/Releasing secure prints..........................57
Cancelling a print in progress ............................57
Monitoring printing..............................................57
Print out the list of saved print tasks..........................58
Force a print task.......................................................58
Editing a print task.....................................................58
Deleting a print task...................................................58
Using a USB memory key................................ 59
Support compatibility..........................................59
Recommendations for using USB keys.............59
Viewing the content of a USB key......................59
Printing files from a USB key..............................59
Printing photos from a USB key................................59
Printing documents from a USB key .........................60
Saving a document on a USB key......................61
Analyzing the content of your USB key.............62
Scanning and sending documents................. 63
Scan to Key ..........................................................63
Scan to Mail..........................................................63
Scan to FTP ..........................................................65
Scan to SMB.........................................................66
Scan to PC............................................................68
Scan to Archive....................................................68
Stopping an emission in progress.....................69
Receiving emails .................................................69
Monitoring document emissions ....................... 69
Forcing an emission request.....................................70
Editing an emission request...................................... 70
Deleting a document awaiting emission.................... 70
Print out a document awaiting emission.................... 70
Address book ................................................... 71
Creating and managing contacts.......................71
Contact properties..................................................... 71
Creating a contact.....................................................71
Editing a contact .......................................................72
Deleting a contact ..................................................... 72
Creating and managing contact lists.................72
Properties of a contact list.........................................72
Creating a list of contacts..........................................73
Editing a list of contacts............................................ 73
Deleting a list of contacts..........................................73
Printing the address book ..................................73
Accessing contacts on the LDAP server ..........74
Exporting / Importing the address book ...........74
Exporting the address book ...................................... 74
Importing an address book ....................................... 74
Restoring the address book (Directory
card option).......................................................... 74
PC Functions .................................................... 75
Introduction.......................................................... 75
Required configuration....................................... 75
Installing the software.........................................75
Complete installation of the software........................ 75
Installing drivers using the Companion Suite
Pro software.............................................................. 76
Manual installation of the drivers............................... 78
Monitoring the multifunction machine ..............78
Companion Director............................................78
Graphic presentation................................................. 78
Activating utilities and applications............................ 79
Companion Monitor.............................................79
Graphic presentation................................................. 79
Peripheral management............................................ 79
Displaying the status of consumables....................... 81
Links.......................................................................... 82
Companion Suite Pro functions......................... 82
Document analysis.................................................... 82
Printing...................................................................... 83
Fax communications...........................................84
Presentation of the Fax window................................84
Sending a fax............................................................84
Receiving a fax ......................................................... 85
Monitoring fax communications................................. 85
Fax settings............................................................... 86
Cover page ............................................................... 87
Uninstalling the software....................................90
Complete uninstallation of the software.................... 90
Uninstalling the drivers.............................................. 90
Maintenance and incidents ............................. 92
Maintenance.........................................................92
General information .................................................. 92
Cleaning.................................................................... 92
Replacing consumables............................................ 94
Servicing ................................................................... 96

MF 5990dn - Agoris M943dn
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Removing paper jams..........................................96
Possible paper jam locations.....................................96
Considerations for removing paper jams...................97
Scanner paper jam....................................................97
Paper tray paper jam.................................................97
Duplex module paper jam .........................................97
Fuser unit paper jam .................................................98
Toner cartridge paper jam.........................................99
Storage................................................................100
Packing and transporting the machine............100
Firmware update ................................................100
Troubleshooting............................................. 101
Troubleshooting.................................................101
Troubleshooting paper jams.............................103
Troubleshooting print quality problems..........104
Smart card incidents .........................................109
Communication failures....................................109
Scanning failure.......................................................109
Sending failure ........................................................110
Communication failure codes..................................110
Safety............................................................... 112
Safety Instructions.............................................112
Laser Safety Information...................................112
For Europe/Asia ......................................................112
Position of safety labels on the machine ........113
Power switch symbols ......................................113
Regulatory information .....................................113
Certifications in Europe...........................................113
Location conditions...........................................114
Precautions for use ...........................................114
Operating environment............................................114
Precautions for using the machine..........................114
Precautions for using the touch screen...................115
Safety information .............................................115
Safety during operation...........................................115
Handling and moving the machine ..................117
Shocks during handling...........................................117
Moving the machine................................................117
Handling toner cartridges........................................117
Environment.......................................................118
Packaging................................................................118
Batteries and rechargeable batteries ......................118
The product.............................................................118
Energy Star .............................................................118
Software user license........................................118
Definition .................................................................118
License....................................................................119
Ownership...............................................................119
Duration...................................................................119
Warranty..................................................................119
Liability ....................................................................119
Development...........................................................119
Applicable law .........................................................119
Registered trademarks......................................120
Reproductions prohibited.................................120
Software licenses...............................................121
GNU GENERAL PUBLIC LICENSE Version 2,
June 1991................................................................121
GNU LESSER GENERAL PUBLIC LICENSE
Version 2.1, February 1999 .................................... 125
Characteristics ............................................... 138
Recommendations for the paper .....................140
Which paper formats can be used?........................141
Standard / recycled paper....................................... 141
Thick paper ............................................................. 142
Fine paper............................................................... 143
Envelopes ............................................................... 143
Labels ..................................................................... 144
Cards ...................................................................... 144
Transparencies ....................................................... 145
Index cards ............................................................. 145
Printable surface..................................................... 145
Page margins.......................................................... 146

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MF 5990dn - Agoris M943dn
1 - Presentation of the machine
Presentation of the machine
Description of the machine
1 Automatic document feeder (ADF) 10 Paper reception stop
2 Paper adjustment guide 11 Main paper tray
3 Automatic document feeder 12 On/Off button
4 Original document output 13 Secondary paper tray
5 Paper reception stop 14 Toner cartridge access button
6 Fingerprint reader 15 Smartcard reader
7 Number pad 16 Touch screen
8 Master USB connector (USB key) 17 Access handle to flatbed scanner
9Paper output
Toner cartridge access flap

MF 5990dn - Agoris M943dn
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1 - Presentation of the machine
Control panel description
18 Power cable connection 21 LAN connector
19 LINE 1 In - telephone cable connection 22 Slave USB connector (for PC)
20 LINE 2 In - telephone cable connection
(depending on the model) 23 Duplex module
Key Description
To access the machine's home screen
To activate the Send Fax function
To activate the Scan Document function
To activate the Copy Document function
To cancel the operation in progress
To exit a menu without saving the changes
To run the operation in progress (copy, fax emission, scanning)
Light indicator
Machine status indicator:
green: standby
flashing orange: starting
red: failure

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MF 5990dn - Agoris M943dn
2 - Installation
Installation
Packaging contents
The packaging contains the components listed below:
• Multifunction printer
• Duplex module
• Apron
• 1 toner cartridge
• 1 initialisation card
• 1 installation guide
• 1 User manual CD-ROM
• 1 installation CD-ROM for PC
•1mainscable
• 1 telephone cable
• 1 consumable leaflet
Installing the machine
1Unpack the machine and remove all protective
shims, as illustrated in the installation guide.
2Install the printer in a suitable place respecting the
safety instructions described in the section Safety
[112].
3Place the apron on the panel and remove the pro-
tective plastic film from the screen, as illustrated in
the installation guide.
4Unpack the duplex module, as illustrated in the in-
stallation guide.
5Install the duplex module at the rear of the ma-
chine, as illustrated in the installation guide.
Installing options
Additional paper tray
Consult the installation guide supplied with this option for
installation instructions.
Perfume diffuser
The perfume unit is an option enabling you to install a
perfume diffuser on the machine. When this option is
installed and activated, the machine diffuses perfume
every hour, and for a period of time defined by you.
Consult the installation guide supplied with this option for
installation instructions.
To activate and configure this option, consult the section
Perfume setting [23].
Installing the toner cartridge
1Stand opposite the machine.
2Press the toner cartridge access button.
3Liftuptheflatbedscannerandopentheaccessflap
to the toner cartridge.
4Unpack the new toner cartridge and shake it gently
7 to 8 times to distribute the toner evenly through
the cartridge.
Shaking the toner cartridge carefully will guarantee
the maximum number of copies per cartridge.
5Take hold of the toner cartridge by the handle,
place it on a flat surface and remove the cover by
pulling on it horizontally.
Caution
Before installing any options, the machine
and the option to be installed must be swit-
ched off and disconnected from the mains
power supply.

MF 5990dn - Agoris M943dn
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2 - Installation
6Insert the toner cartridge into its compartment,
pushing it fully in until it engages (last movement
downwards).
7Close the access flap to the toner cartridge and
lower the flatbed scanner.
Loading media
Loading paper into the paper tray
The procedure for loading paperdescribed in this section
applies to all paper trays in the machine.
1Removethepapertray from themachineandplace
it on a flat surface.
2Remove the cover from the paper tray.
3Press the paper compression flap to lock it.
4Press on the longitudinal paper guide and slide it to
the required paper format.
5Press on the right lateral paper guide and slide it to
the required paper format.
Note
Make sure you remove the toner cartridge
coverhorizontallyso asnotto breakitinside
the toner cartridge.
After removing the cover, do not shake the
toner cartridge. You may risk spilling toner.
Note
Before loading paper, consult the section
Recommendations for paper [
 140].
Note
If you are using paper format greater than
A4, see the section Loading paper format
larger than A4 [
 10].
If you are using transparencies, see the
section Loading transparencies into the
paper tray [
 11].

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MF 5990dn - Agoris M943dn
2 - Installation
6Fan the paper and even it up on a flat surface to
prevent paper jams or skewed prints.
7Load the sheets into the paper tray with the print
surface facing up.
8Make sure the paper does not exceed the fill limit.
9Replace the cover on the paper tray. Ensure that
the cover is properly closed.
10 Replace the paper tray in the machine and push it
in fully.
11 Define the paper format and type used in the ma-
chine.
>The machine automatically detects standard paper
formats. To check / define the format and type of pa-
per loaded, consult the section Paper settings [24].
Loading paper format larger than A4
The procedure for loading paper described in this section
applies to all paper trays in the machine.
1Removethepapertray from themachineandplace
it on a flat surface.
2Remove the cover from the paper tray.
3Unlockthe twocatchesby slidingthem towardsthe
outside.
4Pull the extendable part of the paper tray by taking
hold of the handle and pulling it to the required pa-
per format.
Note
Theloadingcapacitiesdependonthepaper
tray used:
- main / additional paper tray: up to 550
sheets of standard paper (80g/m² [22lb])
- secondary paper tray: up to 150 sheets of
standard paper (80g/m² [22lb])
Note
If you are using paper format smaller than
A4, see the section Loading paper in the
paper tray [  9].
If you are using transparencies, see the
section Loading transparencies into the
paper tray [
 11].

MF 5990dn - Agoris M943dn
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2 - Installation
5Press on the longitudinal paper guide and slide it to
the required paper format.
6Press on the right lateral paper guide and slide it to
the required paper format.
7Fan the paper and even it up on a flat surface to
prevent paper jams or skewed prints.
8Load the sheets into the paper tray with the print
surface facing up.
9Make sure the paper does not exceed the fill limit.
10 Replace the cover on the paper tray. Ensure that
the cover is properly closed.
11 Replace the paper tray in the machine and push it
in fully.
12 Define the paper format and type used in the ma-
chine.
>The machine automatically detects standard paper
formats. To check / define the format and type of pa-
per loaded, consult the section Paper settings [24].
Loading transparencies into the paper tray
1Removethepapertray from themachineandplace
it on a flat surface.
2Remove the cover from the paper tray.
Note
Theloadingcapacitiesdependonthepaper
tray used:
- main / additional paper tray: up to 550
sheets of standard paper (80g/m² [22lb])
- secondary paper tray: up to 150 sheets of
standard paper (80g/m² [22lb])
Caution
Only use transparenciesforblackandwhite
printing.
Never use transparencies for colour prin-
ting. You may risk damaging the machine.
Remove printed transparencies from the
output tray to prevent the accumulation of
static electricity.

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MF 5990dn - Agoris M943dn
2 - Installation
3Press the paper compression flap to lock it.
4Press on the longitudinal paper guide and slide it to
the required paper format.
5Press on the longitudinal paper guide and slide it to
the required paper format.
6Fan the transparencies in small quantities and
even them up on a flat surface to prevent paper
jams or skewed prints.
7Loadthetransparenciesinto thepapertraywiththe
print surface facing up.
8Makesure the transparencies do not exceed the fill
limit.
9Replace the cover on the paper tray. Ensure that
the cover is properly closed.
10 Replace the paper tray in the machine and push it
in fully.
11 Define the format and type of transparencies used
in the machine.
>The machine automatically detects standard paper
formats. To check / define the format and type of pa-
per loaded, consult the section Paper settings [24].
Starting up the machine
Connecting the machine
1Connect one end of the telephone cable to the ma-
chine socket and the other to the wall telephone
socket.
Note
The loading capacities depend on the thick-
ness of the transparencies used. You can
load up to 100 transparencies of standard
thickness in the paper trays.
WARNING
Before connecting the mains cable, you
must consult the Safety Instructions [
 112].

MF 5990dn - Agoris M943dn
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2 - Installation
4Connect one end of the LAN network cable (not
supplied) to the machine port and the other to your
local network port for the machine.
5Ensure that the On/Off button is on Off (position 0).
6Connect the mains cable to the machine. Connect
the mains cable to the wall socket.
7Press the On/Off button to switch the machine on
(position I).
Initial configuration of the machine
After a few seconds, when the printer preheating phase is
complete, the machine initialisation phase starts.
1Insert the initialisation card provided with the ma-
chine into the smart card reader.
2Once the analysis phase is complete, remove the
initialisation card from the smart card reader.
In this section, you will find the initial settings to be
configured to be able to use your machine's basic
functions:
• geographic settings (country, language, communica-
tion network);
• date / time settings;
• fax settings (machine name and number);
• local network settings (automatic configuration of the
Ethernet network);
• paper settings.
To configure the geographic settings:
1Press the MENU key.
2Press SETTINGS > GENERAL >
GEOGRAPHICAL > COUNTRY.
Note
If you have the dual-line model, and you
want to connect the machine to two dedica-
ted telephone lines:
a) Connect the end of the telephone
line cable 1to the L1 machine
socket.
b) Connect the end of the telephone
line cable 2to the L2 machine
socket.
c) Connecttheother ends ofthe line 1
and 2cables to the corresponding
telephone wall sockets.
WARNING
The mains cable is used to disconnect the
machine from the power supply. As a pre-
caution, the mains power socket must be lo-
cated near the machine and easily
accessible in the event of danger.
Note
This section will help you to first configure
the machine, assuming the use of a direct
telephonelineon thePSTNnetwork,andan
Ethernet configuration via a DHCP server
with automatic allocation of IP address.
Consult the section Configuring the
machine and services [
 21] if you want to
configure the machine differently.

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MF 5990dn - Agoris M943dn
2 - Installation
3Selecttherequiredcountry fromthelist. Usethe up
and down arrows to scroll through the available
countries. Press OK to confirm the new setting.
>Choosing the country automatically configures
the machine's default language and the telecom-
munications network.
4In the navigation path at the top of the screen,
press GENERAL to return to the previous menu.
To set the machine's date and time:
1In the menu GENERAL, press DATE AND TIME.
2Press TIME. Enter the time using the virtual key-
board. Press OK to confirm the new setting.
3Press DATE. Enter the date using the virtual key-
board. Press OK to confirm the new setting.
4In the navigation path at the top of the screen,
press GENERAL to return to the previous menu.
To set the machine's number and name, required for the
fax function:
1In the menu GENERAL, press FAX.
2Press NUMBER L1. Enter the number using the
virtual keyboard. Press OK to confirm the new set-
ting.
3Press NAME L1. Enter the machine's name using
the virtual keyboard. Press OK to confirm the new
setting.
4In the navigation path at the top of the screen,
press SETTINGS to return to the previous menu.
To run an automatic configuration of the Ethernet
network (automatic allocation of the IP address via the
DHCP server):
1InthemenuSETTINGS, pressCOMMUNICATION
> LOCAL NETWORK > ETHERNET > IPV4 >
CONFIGURATION.
2Select AUTOMATIC from the options available in
the list. Press OK to confirm the new setting.
>The machine will search for a DHCP or BOOTP
server on the local network that can dynamically
allocate its network settings.
>This operation may take a few minutes.
3Check that the parameters IP ADDRESS,
SUBNET MASK, GATEWAY, PRIMARY DNS,
SECONDARY DNS, WINS 1 SERVER et WINS 2
SERVER are correctly entered. If this is not the
case, you will have to configure them manually.
4Press MENU to return to the home screen.
To check and / or specify the paper type and format in
each paper tray:
1Press PAPER.
2Press FORMAT. Check that the paper format de-
tected in each tray is correctly entered. To correct
a paper format, press on the corresponding tray;
select the required format from the list and press
OK to confirm.
3Press TYPE. Check that the paper type detected in
each tray is correctly entered. To correct a paper
type,press on thecorresponding tray,select the re-
quired paper type from the list and press OK to
confirm.
4Press MENU to return to the home screen.
ConsultthesectionConfiguringthemachineandservices
[21]formoreavailableparameters,andtoconfigurethe
machine according to your specific needs.

MF 5990dn - Agoris M943dn
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3 - Getting to know the machine
Getting to know
the machine
Please read this section carefully to get to know your
machine.
In it you will find the operating principles required
whatever function you are using.
Navigation principles
Using the buttons
Navigating through the machine's functions and menus is
very intuitive.
The touch screen displays the functions, menus, actions
and parameters in the form of buttons.
Just press on a button to open a menu and access the
sub-menus, run an action or change a parameter.
A greyed-out button means the function or action is
unavailable (depends on another deactivated setting, or
an option not installed, etc.).
Virtual editor
Whenyoupressona parameterto changeit, themachine
automatically displays a virtual editor: a number pad for
entering figures (e.g.: fax number), an alphabetical
keypad for entering text (e.g.: file name). Check boxes or
lists are used for activating or selecting functions.
When changing a field, conventional text editing actions
are available: delete the character before the cursor
( ), move through the data field ( / ), switch from
upper to lower case, or display / hide punctuation marks
and special characters.
Whatever the modification to be made, the editor allows
you to carry out the following:
•OK: confirm the modification
•CANCEL: cancel the modification
Screen scrolling
When a dedicated function (e.g. copy a document) or
menu (e.g. create a contact in the address book) includes
a series of parameters on several screens, the lower
frame on the screen displays the button OTHER
COMMANDS or OTHER PARAMETERS.
You can scroll through the screens by pressing the button
OTHER COMMANDS or OTHER PARAMETERS.
Navigation path
To help know where you are in the menu arborescence,
the upper frame of the screen displays the navigation
path leading to the current menu. For example, to create
a contact in the address book, the path is as follows:
1Press the MENU key to display the home screen.
2Press the ADDRESS BOOK button.
3Press the CONTACTS button.
4Press CREATE.
>The upper frame displays the following navigation
path: icon Home > ADDRESS BOOK > CONTACTS
> CREATE CONTACT.
Use the navigation path to find your way around the
menus, but also to return to a previous menu or directly to
the home screen, by pressing directly the required button:
•CONTACTS to return to the previous menu
•Home icon to return to the home screen, etc.
The procedures described in this document use the
principles of the navigation path. Thus, access to the
creation of a contact in the address book is described as
follows:
1Press the MENU key.
2Select ADDRESS BOOK > CONTACTS >
CREATE.
The parameters that can be changed are then presented
one by one with a description of the required data and
confirmation of the modifications.
Presentation of specific functions
The machine is equipped with special keys enabling you
to access specific functions directly:
• : activates the send fax function.
In this mode, the machine displays by default the
screen for entering a fax number. You can start to
configure your fax emission.
• : activates the scan and send document
function.
In this mode, the machine displays by default the
screen to select a Scan to function. Once selected,
you can start to configure how your document is sent.
• : activates the copy document function.
In this mode, the machine displays by default the
screen for entering the number of copies to make.
You can start to configure how your document is cop-
ied.
The backlit key identifies the mode activated on the
machine.

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MF 5990dn - Agoris M943dn
3 - Getting to know the machine
Refer to the specific chapters for these functions for more
information on how they work and tips for using them:
• Photocopying documents [46]
• Faxing documents [50]
• Scanning and sending documents [63]
Presentation of the home screen and
menus
The home screen allows you to access:
• machine configuration utilities and menus
• monitoring of operations and communications in
progress
• warning and error messages
The machine displays the home screen either:
• by pressing the MENU key
• by pressing the Home icon in the navigation path
• or when a specific function is running, to display the
current operation progress (document being scanned,
fax being sent, etc.)
The home screen displays the available menus in the left
and right frames. The central frame displays the current
operations and warning or error messages in the form of
buttons.
Configuration utilities and menus
The home screen allows you to access the following
configuration utilities and menus:
Button Description
LANGUAGE Theadministratorcan define two
favourite languages to display
the machine menus.
Press this button to switch from
one language to the other.
PRINT QUEUE The print queue holds all the
documents waiting to be printed.
For more information, consult
the section Print monitoring
[57].
USB KEY This menu is specially for a USB
key and is only accessible when
a USB key is inserted in the
machine.
For more information, consult
the section Using a USB
memory key [59].
SETTINGS This menu allows you to access
the machine's configuration
parameters.
For more information, consult
the section Configuring the
machine and the services [21].
ADDRESS
BOOK Press this button to access the machine's address book and
manage contacts and contact
lists.
For more information, consult
the section Address book [71].
PAPER Use this menu to check or
specify paper formats and types
loaded in the machine's paper
trays.
For more information, consult
the section Paper settings
[24].
CONSUMABLES This utility allows you to check
the status of the machine's
consumables.
For more information, consult
the section Consumable status
[41].
STATUS This menu includes the
hardware and software
information for the machine, for
use in the event of technical
intervention.
For more information, consult
the section Hardware and
software information [41].
REPORTS This menu allows you to access
report printing (function guide,
consumable status, activity
counters, current settings,
address book entries, existing
user accounts, prints to be
released, installed fonts and
communications log).
EMISSION
QUEUE The emission queue contains all the documents waiting to be
sent (faxes, sent by the local
network, etc.).
For more information, consult
the sections Monitoring fax
emissions [53] and Monitoring
document emissions [69].
INTERNET The administrator can configure
the machine to connect to the
internet via the telephone line.
This menu allows you to
manually force a connection in
order to:
send / receive emails;
authorise technical support to
take control of the machine
(see Remote reading and
maintenance [39])
Button Description

MF 5990dn - Agoris M943dn
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3 - Getting to know the machine
Monitoring of operations and
communications in progress
The operations and communications in progress are
displayed in the central frame of the home screen in the
form of buttons.
SendingafaxisthusrepresentedbyabuttonlabelledFax
emission, receiving a fax by a button labelled Fax
reception, etc.
To help you identify the operations and communications
in progress, the possible labels are as follows:
To check or consult the operation data, just press the
corresponding button. A detailed description window is
displayed on the screen. In the event of simultaneous
actions,aselectionlistallowsyou to choosetheoperation
you require.
Once the operation or communication is complete, the
corresponding button disappears.
If a communication could not be completed and requires
sending again, the button disappears but the emission
request is reallocated to the emission queue for
subsequent emission.
To cancel the operation in progress, press the key. A
confirmation message is displayed.
Warning and error messages
When there is a problem on the machine, a warning
window is automatically displayed on the screen, with a
detailed description of the problem encountered.
Depending on the gravity of the problem, you should act
immediately to correct it (paper jam, empty paper tray,
etc.), or confirm that you acknowledge the warning (toner
nearly out).
If you ignore the message by closing the window or if the
touch screen is not touched for several seconds, the
warningorerrorwindowcloses. However,it is recordedin
the central frame of the home screen in the form of a
button.
The label is used to rapidly identify the nature of the
problem (e.g.: paper jam). A colour code is used to
identify the gravity of the problem:
•red: a serious error has occurred, rendering one or
more machine functions unusable. You must resolve
the incident immediately (e.g.: paper jam, paper out,
cover open, toner out).
•orange: a minor problem has occurred. You must re-
solve the incident as soon as possible (e.g.: toner
nearly out).
To consult the warning message or error, just press the
corresponding button. A detailed description window is
displayed on the screen.
Inserting original documents
The instructions for inserting original documents are the
same for copies, faxes or scanned documents.
Using the flatbed scanner
Accepted formats
The format of documents for scanning should respect the
following conditions:
• Maximum length: 299 mm.
• Maximum width: 219 mm.
AUTHENTICATI
ON The administrator may restrict access to certain machine
functions.
In this case, only authorised
users can use the restricted
functions after they have
identified themselves correctly.
This menu allows you to access
the options in your user account.
For more information, consult
the section Logging in on the
machine.
Label Action in progress
Copy Photocopy in progress.
Fax Scan Document scanning in progress
before fax emission.
PC Scan Document scanning in progress
before sending to a computer (Scan
to PC function).
Fax Emission Fax emission in progress on the
telephone line.
Fax Reception Fax reception in progress on the
telephone line.
Mail Emission Email emission in progress.
Mail
Reception Email reception in progress.
Print PC Document printing in progress sent
from a computer.
Print Fax Printing in progress of a fax or email
received.
Internal Print Printing in progress automatically
generated by the machine (emission
report, communication log) or
launched by a user from the machine
menu (printing of function guide,
address book, settings, etc.).
Key Scan Analysis in progress of the content of
a USB key inserted in the machine.
Button Description

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MF 5990dn - Agoris M943dn
3 - Getting to know the machine
Inserting the document
1Open the cover of the flatbed scanner.
2Place your document with the side to be copied
face down on the window respecting the indica-
tions around the window.
3Close the cover of the flatbed scanner.
Using the autofeed scanner
The autofeed scanner enables you to scan original
documents comprising one or several sheets. You can
place up to 70 sheets of 80 g/m² in the automatic feeder.
Accepted formats
A5, A4, Letter, Legal or any other format respecting the
following conditions:
• Length between 140 mm and 358 mm.
• Width between 139 mm and 219 mm.
• Weight between 60 and 105 g/m².
Recommendations for use
• Do not load documents of different sizes or weights.
• Remove staples or paper clips before inserting docu-
ments in the automatic feeder.
• Do not insert the following types of documents:
– Creased or folded paper.
– Torn paper.
– Corrugated paper
Inserting the document
1Move the paper guides apart to the maximum.
2Insert your document in the automatic feeder, side
to be copied facing upwards.
3Adjust the paper guides against the document.
4Set the limit stop on the output tray for scanned
documents to the size of the original document.
Using the Multiple Scan option correctly
To meet your scanning needs, the Scan to functions
allow you to "add" and group pages from several
documents in the same emission.
Activating the Multiple Scan option is especially useful in
the following cases:
• you are using the autofeed scanner and your docu-
ment is voluminous. The number of pages exceeds
the capacity of the document feeder (70 pages 80 g/
m²), but you want the recipient to receive a single file.
• you are using the flatbed scanner and your document
containsseveralpages thatyou wantto scan one after
the other so that the recipient receives a single file.
• you want to use the flatbed scanner and the autofeed
scanner to scan different pages, but you want the re-
cipient to receive a single file.
Use the following table to know how to configure and use
the Multiple Scan option.

MF 5990dn - Agoris M943dn
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3 - Getting to know the machine
Logging in on the machine
Depending on the machine configuration, access to
functions may require logging in with a user code or by
fingerprint reading. This information is defined in your
user account by the machine administrator.
For your login information and user rights attributed to
you, consult your machine administrator.
When a function (e.g.: copy, scan, etc.) or access to a
function requires authorisation, a login screen is
displayed.
To login in under your user account:
• enter your 4-figure user code using the virtual key-
board or the keypad.
• if you have recorded your fingerprint in your user ac-
count (see Personalising your user account /
fingerprint), place your reference finger on the finger-
print reader and slide it slowly downwards.
When identification is successful, the machine allows you
to access the function requested or performs the action in
progress.
If identification fails, the machine displays an explanatory
message (insufficient rights, unknown account, etc.). In
thiscase,consultyourmachineadministratortocheckthe
validity of your identification.
Logging in or out of your user account
When the use of or access to a function requires rights,
the machine displays the identification screen. If the
machine is unused for a certain time, defined by the
security level in your user account, you are automatically
logged out.
However, you may manually force the connection or
disconnection from your user account.
To login manually:
1Press MENU.
2Press [OTHER COMMANDS] >
AUTHENTICATION > LOGIN.
>The machine displays the identification screen.
To log out manually:
1Press MENU.
2Press [OTHER COMMANDS] >
AUTHENTICATION > LOG OFF.
>The machine disconnects you from your user ac-
count.
Personalising your user account /
fingerprint
Your user account is created by the machine
administrator, who will inform you of your 4-figure user
code.
You can personalise some information:
Setting Description
NO Multiple Scan deactivated.
The machine operates a single
scanning operation.
Before sending, the machine checks
for the presence of paper in the
document feeder.
Ifa documentis detected,the scan
is launched from the autofeed
scanner.
If no document is present in the
document feeder, the scan is
launched from the flatbed scanner.
Once the scan is complete, the
machine sends the document.
YES Multiple Scan activated.
The machine allows you to repeat
the scanning operations, and scan
several groups of documents.
Before sending, the machine checks
for the presence of paper in the
document feeder.
Ifa documentis detected,the scan
is launched from the autofeed
scanner.
If no document is present in the
document feeder, the scan is
launched from the flatbed scanner.
Once the scan is complete, a
message is displayed asking you to
accept or refuse scanning of
additional pages.
1Recover the previously
scanned document.
2Place thenext document in the
scanner of your choice.
3Accept the additional scan.
4Once the document scan is
complete, refuse the scanning
of additional pages.
The machine then sends the
scanned document.
Information Description
Code The 4-figure code for your user
account. This code is unique and
personal.
Note: only the administrator can
modify the user code.
Name This information is optional, and
may be useful to rapidly identify
your work, especially in the print
queue.

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MF 5990dn - Agoris M943dn
3 - Getting to know the machine
To personalise your user information:
1Press MENU.
2Press [OTHER COMMANDS] >
AUTHENTICATION > PERSON. DATA.
>The machine displays the identification screen.
3Enter your 4-figure user code using the virtual key-
board or the keypad.
>The consultable / customisable information in
your user account appears on the screen.
4To personalise your user account name, press
NAME. Enter the name using the virtual keyboard.
In the event of an error, use the key to delete
a character. Press OK to confirm.
5To enter your email address, press EMAIL
ADDRESS Enter your email address using the vir-
tual keyboard. In the event of an error, use the
key to delete a character. Press OK to con-
firm.
6To enter your fingerprint, press FINGERPRINT
Placethe finger youwill always use,your reference
finger, on the fingerprint reader and slide it slowly
downwards. The machine informs you when the
option is successful.
>If you have entered your email address, the ma-
chine automatically sends you your fingerprint.
7When you have made the modifications, press
MENU to return to the home screen.
Email Enter your email address if you
wish to receive your fingerprint by
email. You may then send
documents securely from your
computer for printing by attaching
your fingerprint (see Secure
printing [56]).
Each time your email is changed,
the machine automatically sends
you your fingerprint if it is
recorded.
Fingerprint This action allows you to record
the fingerprint of one of your
fingers(reference finger), and use
this identification method on the
machine.
Note: you are free to use either
your 4-figure user code or your
fingerprint to identify you.
If you have entered your email
address, the machine
automatically sends you your
fingerprint.
Each time your fingerprint is
changed, the machine
automatically sends you the
updated fingerprint if you have
entered your email address.
Information Description