Sagem MF 6990dn User manual

TELECOM
User Manual
SAGEM MF 6990dn
Agoris C935

- 2 -
MF 6990dn - Agoris C935
Dear Customer
For your safety and comfort, we urge you to carefully read the chapter safety [125] before attempting use.
Congratulations on your purchase of a new generation communications terminal. Both a multifunction black and white
and colour device able to fax, print, copy and scan, your machine suits even the most demanding professional
requirements.
Combining power, user-friendliness and ease of use thanks to its touch screen, your machine offers the following
functions:
• colour and black and white copying, scanning and faxing.
• printing and finishing of complex documents (duplex printing, optional finisher: stapling, assembling and offset work)
• print server with hard disk
• local network usage (LAN 10 BaseT/100 BaseTx, PC Kit Companion Suite Pro)
• secure document printing
• access protection (user account management, biometric identification, user rights and administration of appliance
resources)
• management of resources available to users (quotas, counters)
Rules for using symbols
This document makes use of symbols designed to help the reader identify the information supplied:
Symbol Definition
CAUTION
Indicates important safety information.
Failure to respect these notes may lead to serious or even fatal injury. Read these
notes carefully. You will find them in the Safety section of this manual.
Warning
Indicates important safety information.
Failure to respect these notes may lead to minor to moderate injury, or damage to
the apparatus or equipment. Read these notes carefully. You will find them in the
Safety section of this manual.
Important
Indicates points to be read with special attention when using the device, and
explanations of probable causes of paper jams, damage to originals or loss of
data. Read these explanations carefully.
Notice
Indicates additional explanations about device functions, and instructions for
resolving user errors.

- 3 -
MF 6990dn - Agoris C935
Table of contents
Dear Customer.................................................... 2
Rules for using symbols .......................................2
Presentation of the machine ............................. 6
Description of the machine ...................................6
Control panel description .....................................8
Installation .......................................................... 9
Packaging contents ...............................................9
Installing the machine ...........................................9
Installing options ...................................................9
Finisher........................................................................ 9
Additional paper tray ................................................... 9
Perfume diffuser .......................................................... 9
Memory extension....................................................... 9
Loading media......................................................11
Loading paper into the main paper tray..................... 11
Loading paper into the manual feeder....................... 11
Loading envelopes into the manual feeder ............... 12
Loading paper into the additional paper tray ............. 13
Starting up the machine ......................................14
Connecting the machine............................................ 14
Initial configuration of the machine............................ 15
Getting to know the machine .......................... 16
Navigation principles...........................................16
Using the buttons ...................................................... 16
Virtual editor .............................................................. 16
Screen scrolling......................................................... 16
Navigation path ......................................................... 16
Presentation of specific functions .....................17
Presentation of the home screen and
menus ...................................................................17
Configuration utilities and menus .............................. 17
Monitoring of operations and communications
in progress................................................................. 18
Warning and error messages.................................... 19
Inserting original documents..............................19
Using the flatbed scanner.......................................... 19
Using the autofeed scanner ...................................... 19
Using the Multiple Scan option correctly ................... 20
Logging in on the machine .................................21
Logging in or out of your user account ...................... 21
Personalising your user account / fingerprint ............ 21
Configuring the machine and the
services ............................................................. 23
Printing out the guide to functions ....................23
Remote configuration..........................................23
General settings...................................................23
Date/Time Settings.................................................... 23
Geographic Settings.................................................. 24
Ergonomics ............................................................... 24
Paper settings ......................................................26
Defining the paper format.......................................... 26
Defining the paper type ............................................. 26
Scanner / Printer Settings ...................................26
Scanner / Printer paper format .................................. 26
Adjusting Scanner / Printer margins.......................... 26
PC printing parameters ............................................. 27
Fax Settings ......................................................... 27
Defining the machine name and number .................. 27
Fax emission settings ............................................... 28
Fax reception settings............................................... 30
Configuring the fax server (optional)......................... 32
Advanced fax settings............................................... 33
Service default settings ...................................... 34
Copy function default settings................................... 34
Fax emission default settings................................... 34
Scan to default settings............................................. 34
Local network settings........................................ 35
Configuring the Ethernet network ............................. 35
Configuring network security..................................... 36
Configuring the SNTP server .................................... 36
Configuring the client FTP port ................................. 37
Configuring the SNMP service.................................. 37
Configuring the SMTP server.................................... 38
Active Directory configuration ................................... 38
Configuring the print server (RAW, LPR or
IPP) ........................................................................... 38
Configuring the LDAP server .................................... 38
Internet settings via the telephone line ............. 39
Configuring the internet connection .......................... 39
Email settings ...................................................... 39
Accessing the email configuration settings ............... 40
Configuring the email service connection ................. 40
Defining a reply address ........................................... 40
Defining the type of emission report.......................... 40
PC Management................................................... 40
Defining the default PC ............................................. 40
Unregistering a PC.................................................... 41
Remote reading and maintenance ..................... 41
Connecting to the server centre ................................ 41
Triggering a remote reading...................................... 41
Triggering remote maintenance ............................... 41
Printing / Exporting / Importing settings........... 41
Printing out a list of settings ...................................... 41
Printing out a list of fonts........................................... 41
Exporting settings ..................................................... 42
Importing settings...................................................... 42
Machine monitoring and activity
counters ............................................................... 42
Communications log ................................................. 42
Activity counters........................................................ 42
Consumable status ............................................. 43
Hardware and software information .................. 43
Creating and managing user accounts .......... 44
Activating / Deactivating user rights
management ........................................................ 44
Creating a user account...................................... 45
Modifying a user account ................................... 46
Deleting a user account ...................................... 46
Printing the list of user accounts....................... 47
User account reports and usage counters ....... 47
Printing an interim report........................................... 47
Sending an interim report.......................................... 47
Resetting the usage counters ................................... 47
Photocopying documents ............................... 48
Choosing the photocopy options correctly ...... 48
Binding ...................................................................... 48

- 4 -
MF 6990dn - Agoris C935
Mosaic copy .............................................................. 48
Poster copy ............................................................... 48
Zoom ......................................................................... 49
Simple photocopy................................................49
Duplex photocopying ..........................................49
Photocopy with toner saving ..............................50
Elaborated photocopy .........................................50
Identity card photocopy ......................................51
Faxing documents............................................ 53
Sending faxes.......................................................53
Simple emission ........................................................ 53
Elaborate emission.................................................... 54
Deferred emission ..................................................... 55
Stopping an emission in progress .....................55
Receiving faxes....................................................56
Printing received faxes in the memory ...................... 56
Monitoring fax emissions....................................56
Forcing an emission request ..................................... 56
Editing an emission request ...................................... 56
Deleting a document awaiting emission.................... 56
Print out a document awaiting emission.................... 56
Printing documents.......................................... 57
Prerequisites ........................................................57
Choosing print options correctly .......................57
Paper tab................................................................... 57
Personalised formats tab........................................... 57
Print security tab........................................................ 58
Advanced tab ............................................................ 58
Colour tab.................................................................. 58
Watermarks tab......................................................... 58
Overlays tab .............................................................. 58
Fonts tab ................................................................... 58
Device options tab..................................................... 59
Settings tab ............................................................... 59
Simple printing.....................................................59
Duplex printing.....................................................59
Secure printing.....................................................59
Receiving your fingerprint.......................................... 59
Launching secure printing ......................................... 60
Recovering/Releasing secure prints.......................... 60
Cancelling a print in progress ............................60
Monitoring printing ..............................................60
Print out the list of saved print tasks.......................... 61
Force a print task....................................................... 61
Editing a print task..................................................... 61
Deleting a print task................................................... 61
Using a USB memory key................................ 62
Support compatibility ..........................................62
Recommendations for using USB keys.............62
Viewing the content of a USB key ......................62
Printing files from a USB key..............................62
Printing photos from a USB key ................................ 62
Printing documents from a USB key ......................... 63
Saving a document on a USB key ......................64
Analyzing the content of your USB key.............65
Scanning and sending documents................. 66
Scan to Key ..........................................................66
Scan to Mail ..........................................................66
Scan to FTP ..........................................................68
Scan to SMB......................................................... 69
Scan to PC............................................................ 71
Scan to Archive ................................................... 71
Stopping an emission in progress..................... 72
Receiving emails ................................................. 72
Monitoring document emissions ....................... 72
Forcing an emission request..................................... 73
Editing an emission request ...................................... 73
Deleting a document awaiting emission.................... 73
Print out a document awaiting emission.................... 73
Address book ................................................... 74
Creating and managing contacts....................... 74
Contact properties..................................................... 74
Creating a contact..................................................... 74
Editing a contact ....................................................... 75
Deleting a contact ..................................................... 75
Creating and managing contact lists................. 76
Properties of a contact list......................................... 76
Creating a list of contacts.......................................... 76
Editing a list of contacts ............................................ 76
Deleting a list of contacts .......................................... 77
Printing the address book .................................. 77
Accessing contacts on the LDAP server .......... 77
Exporting / Importing the address book ........... 77
Exporting the address book ...................................... 77
Importing an address book ....................................... 77
Restoring the address book (Directory
card option).......................................................... 78
PC Functions .................................................... 79
Introduction.......................................................... 79
Required configuration ....................................... 79
Installing the software......................................... 79
Complete installation of the software ........................ 79
Installing drivers using the Companion Suite
Pro software.............................................................. 81
Manual installation of the drivers............................... 82
Monitoring the multifunction machine .............. 83
Companion Director ............................................ 83
Graphic presentation................................................. 83
Activating utilities and applications............................ 83
Companion Monitor............................................. 83
Graphic presentation................................................. 83
Peripheral management............................................ 84
Displaying the status of consumables....................... 86
Links.......................................................................... 86
Companion Suite Pro functions......................... 87
Document analysis.................................................... 87
Printing...................................................................... 88
Fax communications........................................... 88
Presentation of the Fax window................................ 88
Sending a fax ............................................................ 89
Receiving a fax ......................................................... 90
Monitoring fax communications................................. 90
Fax settings............................................................... 91
Cover page ............................................................... 92
Uninstalling the software.................................... 95
Complete uninstallation of the software .................... 95
Uninstalling the drivers.............................................. 95

MF 6990dn - Agoris C935
- 5 -
Maintenance and incidents ............................. 97
Maintenance .........................................................97
General information................................................... 97
Cleaning .................................................................... 97
Replacing consumables .......................................... 101
Calibrating colours................................................... 105
Servicing.................................................................. 105
Removing paper jams........................................105
Possible paper jam locations................................... 105
Considerations for removing paper jams................. 106
Scanner paper jam .................................................. 106
Main paper tray jam................................................. 106
Additional paper tray jam......................................... 107
Duplex module paper jam ....................................... 108
Fuser unit paper jam ............................................... 108
Manual feeder and Transfer roller paper jam .......... 110
Transfer unit paper jam ........................................... 110
Stapling unit paper jam............................................ 111
Removing staple jams .......................................112
Storage................................................................113
Packing and transporting the machine............113
Scanner part............................................................ 113
Printer part............................................................... 113
Firmware update ................................................113
Troubleshooting ............................................. 114
Troubleshooting.................................................114
Troubleshooting paper jams.............................116
Troubleshooting print quality problems..........118
Smart card incidents .........................................122
Communication failures ....................................122
Scanning failure....................................................... 122
Sending failure ........................................................ 122
Communication failure codes .................................. 123
Safety............................................................... 125
Safety Instructions.............................................125
Laser Safety Information...................................126
For Europe/Asia ...................................................... 126
Position of safety labels on the machine ........126
Power switch symbols ......................................127
Regulatory information .....................................127
Certifications in Europe ........................................... 127
Location conditions...........................................127
Precautions for use ...........................................128
Operating environment............................................ 128
Precautions for using the machine.......................... 128
Precautions for using the touch screen................... 128
Safety information .............................................129
Safety during operation ........................................... 129
Handling and moving the machine ..................130
Shocks during handling ........................................... 130
Moving the machine ................................................ 130
Handling toner cartridges ........................................ 131
Environment .......................................................132
Packaging................................................................ 132
Batteries and rechargeable batteries ...................... 132
The product ............................................................. 132
Energy Star ............................................................. 132
Software user license ........................................133
Definition ................................................................. 133
License.................................................................... 133
Ownership............................................................... 133
Duration .................................................................. 133
Warranty ................................................................. 133
Liability .................................................................... 133
Development........................................................... 133
Applicable law ......................................................... 134
Registered trademarks...................................... 134
Reproductions prohibited................................. 134
Software licenses .............................................. 135
GNU GENERAL PUBLIC LICENSE
Version 2, June 1991 .............................................. 135
GNU LESSER GENERAL PUBLIC LICENSE
Version 2.1, February 1999 .................................... 139
Characteristics ............................................... 145
Recommendations for the paper ..................... 148
Which paper formats can be used? ........................ 148
Standard / recycled paper ....................................... 149
Thick paper ............................................................. 150
Envelopes ............................................................... 150
Labels ..................................................................... 151
Headed paper ......................................................... 151
Cards ...................................................................... 152
Transparencies ....................................................... 152
Glossy ..................................................................... 153
Printable surface ..................................................... 153
Page margins.......................................................... 153

- 6 -
MF 6990dn - Agoris C935
1 - Presentation of the machine
Presentation of the machine
Description of the machine
1 Automatic document feeder (ADF) 10 Main paper tray
2 Paper adjustment guide 11 On/Off button
3 Automatic document feeder 12 Master USB connector (USB key)
4 Original document output 13 Power cable connection
5 Access handle to flatbed scanner 14 LINE In - telephone cable connection
6 Touch screen 15 LAN connector
7 Paper outlet (Finisher not installed) 16 Slave USB connector (for PC)
8 Fingerprint reader 17 Finisher (optional)
9 Access trap to toner cartridges 18 Smartcard reader

MF 6990dn - Agoris C935
- 7 -
1 - Presentation of the machine
19 Paper reception stop 21 Manual feeder
20 Duplex module 22 Number pad

- 8 -
MF 6990dn - Agoris C935
1 - Presentation of the machine
Control panel description
Key Description
To access the machine's home screen
To activate the Send Fax function
To activate the Scan Document function
To activate the Copy Document function
To cancel the operation in progress
To exit a menu without saving the changes
To run the operation in progress (copy, fax emission, scanning):
in colour
in black and white
Light indicator
Machine status indicator:
green: standby
flashing orange: starting
red: failure

MF 6990dn - Agoris C935
- 9 -
2 - Installation
Installation
Packaging contents
The packaging contains the components listed below:
• Multifunction printer
• Apron
• 1 installation guide
• 1 User manual CD-ROM
• 1 installation CD-ROM for PC
• 1 mains cable
• 1 telephone cable
• 1 consumable leaflet
Installing the machine
The machine is supplied in two boxes. Check the contents
of each box.
1Unpack the printer part and remove all protective
spacers and adhesive tapes, as illustrated in the in-
stallation guide.
2Install the printer in a suitable place respecting the
safety instructions described in the section Safety
[125].
3Place the document output tray on the printer and
remove the protective plastic film from the screen.
4Remove the protective spacers inside the printer,
as illustrated in the installation guide.
5Unpack the scanner and remove all protective
spacers and adhesive tapes, as illustrated in the in-
stallation guide.
6Take hold of the scanner by the handles and place
it on the printer, aligning the studs in their housing,
as illustrated in the installation guide.
Installing options
Finisher
Consult the installation guide supplied with this option for
installation instructions.
Additional paper tray
Consult the installation guide supplied with this option for
installation instructions.
Perfume diffuser
The perfume unit is an option enabling you to install a
perfume diffuser on the machine. When this option is
installed and activated, the machine diffuses perfume
every hour, and for a period of time defined by you.
Consult the installation guide supplied with this option for
installation instructions.
To activate and configure this option, consult the section
Perfume setting [25].
Memory extension
The machine is equipped with a 512 Mb RAM memory. It
is possible to add a 256 Mb memory extension.
Before installing the memory extension, read carefully the
instructions for antistatic protection.
Antistatic protection
• Firstly, switch off the machine by pressing the On/Off
button (position 0) and disconnect the mains cable.
• Disconnect all cables connected to the machine.
• If you are wearing an antistatic bracelet, attach one of
the straps to your wrist and the other to the bare metal
frame located at the rear of the machine.
Never attach a strap to the machine when switched
on.
Plastic, rubber, wood, painted metal surfaces and tel-
ephone jacks are not sufficient earthing materials.
• If you are not wearing an antistatic bracelet, discharge
any static electricity from your body by touching a sur-
face connected to the earth before handling the board
or any electronic components in the machine.
Try not to move around too much after earthing your-
self.
Caution
Before installing any options, the machine
and the option to be installed must be swit-
ched off and disconnected from the mains
power supply.
WARNING
The machine's electronic board must be
protected from any electrostatic damage
that may be caused by handling.

- 10 -
MF 6990dn - Agoris C935
2 - Installation
Installing the memory extension
To install the memory extension on the machine:
1Press the On/Off button to switch off the machine
(position 0) and disconnect the mains power cable.
2Disconnect all cables connected to the machine.
3Using a screwdriver, remove the screw from the
rear cover and slide the cover to the right to remove
it.
4Using a screwdriver, loosen the seven screws with-
out removing them completely.
5Slide the panel slightly to the right and lift to remove
it.
6Insert the memory extension into its connector, en-
suring it is straight, until the two locking pins click
into place.
7Replace the panel and tighten the seven screws.
8Replace the rear cover and fix it in place with the
screw.
9Reconnect all cables to the machine.
>If you are installing your machine for the first time, do
not switch it on. First, complete the configuration and
connection steps described in the sections below.
>Otherwise, connect the power cable to the mains and
press the On/Off button to switch the machine on (po-
sition I).
Once the memory extension has been installed:
1Declare the additional RAM memory in the printer
driver (Properties > Tab Configure).
2Print out a configuration page and check that the
total RAM capacity installed is shown.
WARNING
Firstly, consult the antistatic protection in-
structions (see Antistatic protection [  9]).
Notice
Locate the notch on the side of the memory
extension and align it with the connector. If
you cannot click the memory extension into
place, do not force it. Reposition it, ensuring
that its base is correctly inserted into the
connector.

MF 6990dn - Agoris C935
- 11 -
2 - Installation
Loading media
Loading paper into the main paper tray
1Open the main paper tray.
2Press the paper compression flap to lock it.
3Load the sheets into the paper tray with the print
surface facing up.
4Make sure the paper does not exceed the fill limit.
5Close the main paper tray.
6Define the paper format and type used in the ma-
chine.
>The machine automatically detects standard paper
formats. To check / define the format and type of pa-
per loaded, consult the section Paper settings [26].
Loading paper into the manual feeder
1Open the manual feeder.
2Move the paper guides apart to the maximum.
Notice
Before loading paper, consult the section
Recommendations for paper [  148].
Notice
The tray can contain up to 500 sheets of
standard paper (80g/m² [22lb]).

- 12 -
MF 6990dn - Agoris C935
2 - Installation
3Press the centre of the sheet compression flap until
the locking tabs (white) on the right and left are re-
leased.
4Load the sheets into the paper tray with the print
surface facing up.
5Make sure the paper does not exceed the fill limit.
6Adjust the paper guides against the side of the pile.
7Define the paper format and type used in the ma-
chine.
>The machine automatically detects standard paper
formats. To check / define the format and type of pa-
per loaded, consult the section Paper settings [26].
Loading envelopes into the manual feeder
1Open the right side cover by pulling on the latch.
2Turn the cursors on the fuser unit so that the enve-
lope symbol is selected.
3Close the right side cover.
Notice
The tray can contain up to 100 sheets of
standard paper (80g/m² [22lb]).

MF 6990dn - Agoris C935
- 13 -
2 - Installation
4Open the manual feeder.
5Move the paper guides apart to the maximum.
6Press the centre of the sheet compression flap until
the locking tabs (white) on the right and left are re-
leased.
7Load the envelopes into the manual feeder
8Adjust the paper guides against the sides of the en-
velopes.
9Define the paper format and type used in the ma-
chine.
>The machine automatically detects standard paper
formats. To check / define the format and type of pa-
per loaded, consult the section Paper settings [26].
Loading paper into the additional paper tray
1Open the additional paper tray.
2Press the paper compression flap to lock it.
3Move the paper guides apart to the maximum.
Notice
The tray can contain up to 10 envelopes at
the same time.

- 14 -
MF 6990dn - Agoris C935
2 - Installation
4Load the sheets into the paper tray with the print
surface facing up.
5Make sure the paper does not exceed the fill limit.
6Adjust the paper guides against the side of the pile.
7Close the additional paper tray.
8Define the paper format and type used in the ma-
chine.
>The machine automatically detects standard paper
formats. To check / define the format and type of pa-
per loaded, consult the section Paper settings [26].
Starting up the machine
Connecting the machine
1Connect one end of the telephone cable to the ma-
chine socket and the other to the wall telephone
socket.
2Connect one end of the LAN network cable (not
supplied) to the machine port and the other to your
local network port for the machine.
3Ensure that the On/Off button is on Off (position 0).
4Connect the mains cable to the machine. Connect
the mains cable to the wall socket.
Notice
The tray can contain up to 500 sheets of
standard paper (80g/m² [22lb]).
WARNING
Before connecting the mains cable, you
must consult the Safety Instructions
[
 125].
WARNING
The mains cable is used to disconnect the
machine from the power supply. As a pre-
caution, the mains power socket must be lo-
cated near the machine and easily
accessible in the event of danger.

MF 6990dn - Agoris C935
- 15 -
2 - Installation
5Press the On/Off button to switch the machine on
(position I).
Initial configuration of the machine
After a few seconds, when the printer preheating phase is
complete, the home screen is displayed.
In this section, you will find the initial settings to be
configured to be able to use your machine's basic
functions:
• geographic settings (country, language, communica-
tion network);
• date / time settings;
• fax settings (machine name and number);
• local network settings (automatic configuration of the
Ethernet network);
• paper settings.
To configure the geographic settings:
1Press the MENU key.
2Press SETTINGS > GENERAL >
GEOGRAPHICAL > COUNTRY.
3Select the required country from the list. Use the up
and down arrows to scroll through the available
countries. Press OK to confirm the new setting.
>Choosing the country automatically configures
the machine's default language and the telecom-
munications network.
4In the navigation path at the top of the screen,
press GENERAL to return to the previous menu.
To set the machine’s date and time:
1In the menu GENERAL, press DATE AND TIME.
2Press TIME. Enter the time using the virtual key-
board. Press OK to confirm the new setting.
3Press DATE. Enter the date using the virtual key-
board. Press OK to confirm the new setting.
4In the navigation path at the top of the screen,
press GENERAL to return to the previous menu.
To set the machine's number and name, required for the
fax function:
1In the menu GENERAL, press FAX.
2Press TELEPHONE NUMBER. Enter the number
using the virtual keyboard. Press OK to confirm the
new setting.
3Press NAME. Enter the machine's name using the
virtual keyboard. Press OK to confirm the new set-
ting.
4In the navigation path at the top of the screen,
press SETTINGS to return to the higher menu.
To run an automatic configuration of the Ethernet
network (automatic allocation of the IP address via the
DHCP server):
1In the menu SETTINGS, press COMMUNICATION
> LOCAL NETWORK > ETHERNET > IPV4 >
CONFIGURATION.
2Select AUTOMATIC from the options available in
the list. Press OK to confirm the new setting.
>The machine will search for a DHCP or BOOTP
server on the local network that can dynamically
allocate its network settings.
>This operation may take a few minutes.
3Check that the parameters IP ADDRESS,
SUBNET MASK, GATEWAY, PRIMARY DNS,
SECONDARY DNS, WINS 1 SERVER et WINS 2
SERVER are correctly entered. If this is not the
case, you will have to configure them manually.
4Press MENU to return to the home screen.
To check and / or specify the paper type and format in
each paper tray:
1Press PAPER.
2Press FORMAT. Check that the paper format de-
tected in each tray is correctly entered. To correct
a paper format, press on the corresponding tray;
select the required format from the list and press
OK to confirm.
3Press TYPE. Check that the paper type detected in
each tray is correctly entered. To correct a paper
type, press on the corresponding tray, select the re-
quired paper type from the list and press OK to
confirm.
4Press MENU to return to the home screen.
Consult the section Configuring the machine and services
[23] for more available parameters, and to configure the
machine according to your specific needs.
Notice
This section will help you to first configure
the machine, assuming the use of a direct
telephone line on the PSTN network, and an
Ethernet configuration via a DHCP server
with automatic allocation of IP address.
Consult the section Configuring the
machine and services [
 23] if you want to
configure the machine differently.

- 16 -
MF 6990dn - Agoris C935
3 - Getting to know the machine
Getting to know
the machine
Please read this section carefully to get to know your
machine.
In it you will find the operating principles required
whatever function you are using.
Navigation principles
Using the buttons
Navigating through the machine's functions and menus is
very intuitive.
The touch screen displays the functions, menus, actions
and parameters in the form of buttons.
Just press on a button to open a menu and access the
sub-menus, run an action or change a parameter.
A greyed-out button means the function or action is
unavailable (depends on another deactivated setting, or
an option not installed, etc.).
Virtual editor
When you press on a parameter to change it, the machine
automatically displays a virtual editor: a number pad for
entering figures (e.g.: fax number), an alphabetical
keypad for entering text (e.g.: file name). Check boxes or
lists are used for activating or selecting functions.
When changing a field, conventional text editing actions
are available: delete the character before the cursor
( ), move through the data field ( / ), switch from
upper to lower case, or display / hide punctuation marks
and special characters.
Whatever the modification to be made, the editor allows
you to carry out the following:
•OK: confirm the modification
•CANCEL: cancel the modification
Screen scrolling
When a dedicated function (e.g. copy a document) or
menu (e.g. create a contact in the address book) includes
a series of parameters on several screens, the lower
frame on the screen displays the button OTHER
COMMANDS or OTHER PARAMETERS.
You can scroll through the screens by pressing the button
OTHER COMMANDS or OTHER PARAMETERS.
Navigation path
To help know where you are in the menu arborescence,
the upper frame of the screen displays the navigation
path leading to the current menu. For example, to create
a contact in the address book, the path is as follows:
1Press the MENU key to display the home screen.
2Press the ADDRESS BOOK button.
3Press the CONTACTS button.
4Press CREATE.
>The upper frame displays the following navigation
path: icon Home > ADDRESS BOOK > CONTACTS
> CREATE CONTACT.
Use the navigation path to find your way around the
menus, but also to return to a previous menu or directly to
the home screen, by pressing directly the required button:
•CONTACTS to return to the previous menu
•Home icon to return to the home screen, etc.
The procedures described in this document use the
principles of the navigation path. Thus, access to the
creation of a contact in the address book is described as
follows:
1Press the MENU key.
2Select ADDRESS BOOK > CONTACTS >
CREATE.
The parameters that can be changed are then presented
one by one with a description of the required data and
confirmation of the modifications.

MF 6990dn - Agoris C935
- 17 -
3 - Getting to know the machine
Presentation of specific functions
The machine is equipped with special keys enabling you
to access specific functions directly:
• : activates the send fax function.
In this mode, the machine displays by default the
screen for entering a fax number. You can start to
configure your fax emission.
• : activates the scan and send document
function.
In this mode, the machine displays by default the
screen to select a Scan to function. Once selected,
you can start to configure how your document is sent.
• : activates the copy document function.
In this mode, the machine displays by default the
screen for entering the number of copies to make.
You can start to configure how your document is cop-
ied.
The backlit key identifies the mode activated on the
machine.
Refer to the specific chapters for these functions for more
information on how they work and tips for using them:
• Photocopying documents [48]
• Faxing documents [53]
• Scanning and sending documents [66]
Presentation of the home screen and
menus
The home screen allows you to access:
• machine configuration utilities and menus
• monitoring of operations and communications in
progress
• warning and error messages
The machine displays the home screen either:
• by pressing the MENU key
• by pressing the Home icon in the navigation path
• or when a specific function is running, to display the
current operation progress (document being scanned,
fax being sent, etc.)
The home screen displays the available menus in the left
and right frames. The central frame displays the current
operations and warning or error messages in the form of
buttons.
Configuration utilities and menus
The home screen allows you to access the following
configuration utilities and menus:
Button Description
LANGUAGE The administrator can define
two favourite languages to
display the machine menus.
Press this button to switch
from one language to the
other.
PRINT QUEUE The print queue holds all the
documents waiting to be
printed.
For more information, consult
the section Print monitoring
[60].
USB KEY This menu is specially for a
USB key and is only
accessible when a USB key is
inserted in the machine.
For more information, consult
the section Using a USB
memory key [62].
SETTINGS This menu allows you to
access the machine's
configuration parameters.
For more information, consult
the section Configuring the
machine and the services
[23].
ADDRESS BOOK Press this button to access
the machine's address book
and manage contacts and
contact lists.
For more information, consult
the section Address book
[74].
PAPER Use this menu to check or
specify paper formats and
types loaded in the machine's
paper trays.
For more information, consult
the section Paper settings
[26].
CONSUMABLES This utility allows you to check
the status of the machine's
consumables.
For more information, consult
the section Consumable
status [43].

- 18 -
MF 6990dn - Agoris C935
3 - Getting to know the machine
Monitoring of operations and
communications in progress
The operations and communications in progress are
displayed in the central frame of the home screen in the
form of buttons.
Sending a fax is thus represented by a button labelled Fax
emission, receiving a fax by a button labelled Fax
reception, etc.
To help you identify the operations and communications
in progress, the possible labels are as follows:
To check or consult the operation data, just press the
corresponding button. A detailed description window is
displayed on the screen. In the event of simultaneous
actions, a selection list allows you to choose the operation
you require.
Once the operation or communication is complete, the
corresponding button disappears.
If a communication could not be completed and requires
sending again, the button disappears but the emission
request is reallocated to the emission queue for
subsequent emission.
To cancel the operation in progress, press the key. A
confirmation message is displayed.
STATUS This menu includes the
hardware and software
information for the machine,
for use in the event of
technical intervention.
For more information, consult
the section Hardware and
software information [43].
REPORTS This menu allows you to
access report printing
(function guide, consumable
status, activity counters,
current settings, address book
entries, existing user
accounts, prints to be
released, installed fonts and
communications log).
EMISSION QUEUE The emission queue contains
all the documents waiting to
be sent (faxes, sent by the
local network, etc.).
For more information, consult
the sections Monitoring fax
emissions [56] and
Monitoring document
emissions [72].
INTERNET The administrator can
configure the machine to
connect to the internet via the
telephone line.
This menu allows you to
manually force a connection in
order to:
send / receive emails;
authorise technical support
to take control of the ma-
chine (see Remote reading
and maintenance [41])
AUTHENTICATION The administrator may restrict
access to certain machine
functions.
In this case, only authorised
users can use the restricted
functions after they have
identified themselves
correctly.
This menu allows you to
access the options in your
user account.
For more information, consult
the section Logging in on the
machine [21].
Button Description
Label Action in progress
Copy Photocopy in progress.
Fax Scan Document scanning in progress
before fax emission.
PC Scan Document scanning in progress
before sending to a computer
(Scan to PC function).
Fax Emission Fax emission in progress on the
telephone line.
Fax Reception Fax reception in progress on the
telephone line.
Mail Emission Email emission in progress.
Mail Reception Email reception in progress.
Print PC Document printing in progress
sent from a computer.
Print Fax Printing in progress of a fax or
email received.
Internal Print Printing in progress automatically
generated by the machine
(emission report, communication
log) or launched by a user from
the machine menu (printing of
function guide, address book,
settings, etc.).
Key Scan Analysis in progress of the
content of a USB key inserted in
the machine.

MF 6990dn - Agoris C935
- 19 -
3 - Getting to know the machine
Warning and error messages
When there is a problem on the machine, a warning
window is automatically displayed on the screen, with a
detailed description of the problem encountered.
Depending on the gravity of the problem, you should act
immediately to correct it (paper jam, empty paper tray,
etc.), or confirm that you acknowledge the warning (toner
nearly out).
If you ignore the message by closing the window or if the
touch screen is not touched for several seconds, the
warning or error window closes. However, it is recorded in
the central frame of the home screen in the form of a
button.
The label is used to rapidly identify the nature of the
problem (e.g.: paper jam). A colour code is used to
identify the gravity of the problem:
•red: a serious error has occurred, rendering one or
more machine functions unusable. You must resolve
the incident immediately (e.g.: paper jam, paper out,
cover open, toner out).
•orange: a minor problem has occurred. You must re-
solve the incident as soon as possible (e.g.: toner
nearly out).
To consult the warning message or error, just press the
corresponding button. A detailed description window is
displayed on the screen.
Inserting original documents
The instructions for inserting original documents are the
same for copies, faxes or scanned documents.
Using the flatbed scanner
Accepted formats
The format of documents for scanning should respect the
following conditions:
• Maximum length: 299 mm.
• Maximum width: 219 mm.
Inserting the document
1Open the cover of the flatbed scanner.
2Place your document with the side to be copied
face down on the window respecting the indica-
tions around the window.
3Close the cover of the flatbed scanner.
Using the autofeed scanner
The autofeed scanner enables you to scan original
documents comprising one or several sheets. You can
place up to 70 sheets of 80 g/m² in the automatic feeder.
Accepted formats
A5, A4, Letter, Legal or any other format respecting the
following conditions:
• Length between 140 mm and 358 mm.
• Width between 139 mm and 219 mm.
• Weight between 60 and 105 g/m².
Recommendations for use
• Do not load documents of different sizes or weights.
• Remove staples or paper clips before inserting docu-
ments in the automatic feeder.
• Do not insert the following types of documents:
– Creased or folded paper.
– Torn paper.
– Corrugated paper

- 20 -
MF 6990dn - Agoris C935
3 - Getting to know the machine
Inserting the document
1Move the paper guides apart to the maximum.
2Insert your document in the automatic feeder, side
to be copied facing upwards.
3Adjust the paper guides against the document.
4Set the limit stop on the output tray for scanned
documents to the size of the original document.
Using the Multiple Scan option correctly
To meet your scanning needs, the Scan to functions
allow you to "add" and group pages from several
documents in the same emission.
Activating the Multiple Scan option is especially useful in
the following cases:
• you are using the autofeed scanner and your docu-
ment is voluminous. The number of pages exceeds
the capacity of the document feeder (70 pages 80 g/
m²), but you want the recipient to receive a single file.
• you are using the flatbed scanner and your document
contains several pages that you want to scan one after
the other so that the recipient receives a single file.
• you want to use the flatbed scanner and the autofeed
scanner to scan different pages, but you want the re-
cipient to receive a single file.
Use the following table to know how to configure and use
the Multiple Scan option.
Setting Description
NO Multiple Scan deactivated.
The machine operates a single
scanning operation.
Before sending, the machine checks
for the presence of paper in the
document feeder.
If a document is detected, the scan
is launched from the autofeed
scanner.
If no document is present in the
document feeder, the scan is
launched from the flatbed scanner.
Once the scan is complete, the
machine sends the document.
YES Multiple Scan activated.
The machine allows you to repeat
the scanning operations, and scan
several groups of documents.
Before sending, the machine checks
for the presence of paper in the
document feeder.
If a document is detected, the scan
is launched from the autofeed
scanner.
If no document is present in the
document feeder, the scan is
launched from the flatbed scanner.
Once the scan is complete, a
message is displayed asking you to
accept or refuse scanning of
additional pages.
1Recover the previously
scanned document.
2Place the next document in the
scanner of your choice.
3Accept the additional scan.
4Once the document scan is
complete, refuse the scanning
of additional pages.
The machine then sends the
scanned document.