SAGEMCOM CC220R User manual

2
INTRODUCTION
Dear customer,
Congratulations on buying your SAGEMCOM telephone and thank you for placing your
confidence in us. This device has been manufactured with the utmost care. If you should have
difficulties in operating it, we recommend that you consult this user manual.
You can also find information on the following site:
http://www.sagemcom.com
To operate the device safely and easily, please read the following sections carefully:
Recommendations and safety instructions
Do not install your DECT telephone in a damp environment, such as a bathroom,
washroom, kitchen etc, and not within 1.50 metres of a source of water or outside.
This device is designed for use in temperatures of between 5 °C and 45 °C.
Do not attempt to remove screws or open the appliance. It does not contain any
user-replaceable parts.
Only use the power unit supplied and connect it to the electricity mains in
accordance with the installation instructions in this user manual and the details on
the sticker regarding voltage, electrical current and frequency. As a precaution if
there is a risk of danger, the power plug can be pulled out to disconnect the 230 volt
power supply. Therefore the sockets should be near the device and easily
accessible.
This device is designed to be used for connecting to the public telephone network.
If problems should arise, contact your nearest specialist dealer. Only use the
telephone cable supplied.
For safety reasons, never put the handset in the base station without the batteries
inserted or without the lid on the battery compartment as this could cause an electric
shock.
To avoid damaging your handset, only use certified rechargeable batteries NiMH
1.2 V 450 mAh, never use non rechargeable batteries. Insert the batteries in the
handset battery compartment (or the base one) respecting polarity.
The used batteries must be disposed of in line with the recycling regulations in this
user manual.
Your DECT telephone has a range of approx. 50 metres indoors and up to 300
metres outdoors. The range can be affected by the proximity of metal objects, such
as a television and electrical devices.
Certain medical equipment and highly-sensitive machines or security systems may
be affected by the transmission power of the telephone. In these cases we
recommend adhering to the safety information.

3
INTRODUCTION
In regions greatly affected by electrical storms we recommend that you protect your
telephone circuit with a special fixture for excess voltage.
Le marquage CE atteste de la conformité du produit aux exigences essentielles de
la directive 1999 / 5 / CE du Parlement et du Conseil Européen concernant les
équipements hertziens et les équipements terminaux de télécommunication.
The declaration of compliance may be looked up on the www.sagemcom.com
website section "support" or can be obtained from the following address :
Sagemcom Broadband SAS
250, route de l'Empereur - 92848 Rueil-Malmaison Cedex - France
Setting up/range
Place the base station somewhere central and easily accessible where you want to use it.
Depending on the ambient conditions, the range can be up to approx. 300 metres outdoors. It
has a range of up to 50 metres indoors depending on the space and structure of the building.
The structure of the building can cause signal shadows to occur. This can lead to short
interruptions when speaking due to the weak signal.
The connection breaks up temporarily when there is insufficient field strength.
Place an anti-slip mat under the base station. The feet on the device do not usually leave any
undesirable marks behind. Due to the variety of varnish and polish used on furniture, we
cannot completely rule out the possibility that marks from the feet of the device are left on any
surfaces.
SAGEMCOM does not accept any liability for this type of damage.
Operating the base station or charger outside or in areas exposed to frost is not permitted.
The recommended ambient temperature for operating the base station is +5 °C to +45 °C, the
recommended relative air humidity is 20 % to 75 %.
The installation location must have a mains socket for 230 volts for the base station or the
charger.

4
Phone overview 6
Unpacking 6
Your phone 6
Functions 7
Phone installation 9
Connecting the base 9
Setting up the handset 10
Replacing the batteries 10
Telephone installation as a wall unit 11
Installing the phone as a desktop unit 12
Pairing GAP-compatible DECT handsets on the CC220R base 13
Pairing the CC220R handset on another DECT base 13
Settings required before use 14
Browsing through the menus 14
Menu structure 15
Phone use 16
Telephoning 16
Locking the keypad 19
Handset location 19
Phonebook 19
Creating an entry 19
Calling using the phonebook 20
Editing an entry 20
Searching for a contact 20
Associating a ring tone with a phonebook entry 20
Other number 21
Deleting an entry 21
Call log 21
Display of numbers not available 21
Viewing the received and dialled call log 21
The events log 22
Accessories 22
Alarm clock 22
Timer 23
Birthday alarms 24
Backlighting 24
Ring tones 24
Changing the ring tones 24
Activating or deactivating the beeps 24
Activating/deactivating the silent mode 25
CONTENTS

5
CONTENTS
Settings 25
Modifying the date and time 25
Adjusting the contrast 25
Manage stored numbers 25
Modifying the language 26
Security 26
Advanced settings / Base settings 28
Advanced settings / Line settings 28
Messaging system number (according to operator) 30
Answering machine 30
Enabling/disabling the answering machine 30
Modifying the OGM 31
Playing messages 32
Remote access to answering machine 32
Deleting all the old messages 33
Recording a memo 33
TAM setting 33
Activating and deactivating call screening 33
Modifying the remote access code 34
Setting the message duration 34
Privileged access 34
Number of rings 35
Appendix 35
Hearing aid compatibility 35
Care and Maintenance 36
Problems 36
Technical characteristics 37
Environment 39
Packaging 39
Batteries and rechargeable batteries 39
The product 39
Guarantee 39
Terms and Conditions for United Kingdom & Ireland only 39
Terms and Conditions for other countries 41

6
CC220R
1. PHONE OVERVIEW
1.1. UNPACKING
Place the box in front of you, open it and make sure it contains the following items :
• one base
• one handset,
• two battery covers,
• two rechargeable batteries for the handset and 3 rechargeable batteries for the base
(see page 38 for the characteristics and type of batteries used)
• one telephone line cord,
• one equipped power adapter,
• wall-mounting base,
• this user guide.
1.2. YOUR PHONE
The CC220R is a very functional phone specially designed for business needs.
It has several shortcut keys and an LCD display with 4 lines controlled by softkeys and a
browser. It also has many features related to the services provided by your operator.
This guide allows you to make full use of all the features provided by the CC220R as part of
the services provided by your operator.
Navigation key up
Validating or accessing
a menu
Memory keys:
fast access to
stored numbers
Secret mode (During communication) /
Paging (find handsets)
Pair handsets: Press and hold
Redial key
Loudspeaker
Alphanumeric keypad
Indicator light
Navigation key down
Answering machine
On /Off
Key R
Confirm an entry/
Enter a menu
Access to voice messaging service
(Press and hold)
Return/Correction
Locking/unlocking the keypad
(Press and hold)
Play messages
Phonebook key

7
CC220R
CC220R’s particularity is that it has a wireless handset. It has a radio range of about 50 meters
indoors and up to 300 meters in an open space. With the handset in the range of its base, the
user can either make a call or end a call using its single button. It should be noted that the
handset is provided with a buzzer that sounds on receiving an incoming call. The handset
batteries are charged when the handset is placed on its base and the base is supplied
electrically. When off the base, the handset’s battery power provides 120 hours of standby
time and 10 hours of talk time.
1.3. FUNCTIONS
1.3.1. TOUCH KEYPAD
-Key : Scroll up /Go to the menu list.
-Key : Browse down / Go to the menu list.
-Key : Access a menu / Validate the selection.
-Key : Read answering machine messages.
-Key : Delete an entry / Return to the previous menu.
-Key : Direct access to the phonebook list.
-Memory keys , and : Automatically dial a stored phone number.
-Key : Activate the answering machine / Deactivate the answering machine.
-Key : Dial the number displayed on the screen/Enable the speakerphone
function.
-Key : Managing multiple calls*
When off the base, the handset’s battery power provides 120 hours of
standby time and 10 hours of talk time.
+
-
-
+
Hang up/ Pick up Battery compartment
Battery cover Handset
charging
contacts

8
CC220R
-Key : Call the last number dialled.
-Key : Enable/disable the MUTE function during the call/Paging (call handset
registered on the database)/Pairing on a long press (set the base to recording mode).
-Indicator light :
- Call the handset registered on the base: Flashing slowly
- Pairing: Flashing quickly
Incoming call: Flashing in time with the ring tone
- Dial tone: Continuously lit
- Call forwarding enabled: Continuously lit.
- Presence of a new event: Flashing slowly.
1.3.2. DESCRIPTIONS OF ICONS
*Subject to taking out the contract with your operator.
04/09/09
14:28
HD
N
new
888
Time
Battery low indication
Microphone off
Current call
Speakerphone on
Answering machine only enabled
Recording answering
machine on
New voice mail
Alarm on
Missed calls(s)
not viewed
Position
in the phonebook
Handset battery low
Base battery low
Date

9
CC220R
2. PHONE INSTALLATION
2.1. CONNECTING THE BASE
On the underside of the base, click the phone jack into its socket and connect the other end of
the cord to the telephone wall outlet.
Connect the end of the power supply cord on the underside of the base and connect the power
adapter to the mains socket. The phone display is turned on.
Before making any connections, please refer to the safety instructions
presented at the beginning of this user guide.
The CC220R can operate, even in the event of a power outage. The backup
batteries will thus take over to provide 4 hours of talk time on battery
power (2 hours if the call is in speakerphone mode). In the event of a
power outage, all features will remain operative except the backlighting
and the handset automatic pickup (to take the line in this mode, you have
to lift the handset and press its single button).
If a power outage occurs and the batteries are discharged, the phone is
not operative.
It should be noted that the batteries are charged when the base is
electrically powered.
+
+
+
-
Telephone socket
Power socket
Desktop position
mark
Battery compartment
Attaching slots
on the base
Wall position mark
Batteries

10
CC220R
2.2. SETTING UP THE HANDSET
The batteries are already inserted in the handset. To put the handset into use, simply remove
the tab by pulling on it firmly in the direction of the arrow.
The handset emits a double beep to indicate that it has started and then a second beep to
indicate that the handset is synchronized with the base. From then on, your handset becomes
operative and you can use it to make calls.
Place the handset on its base and fully charge the batteries.
The handset’s battery charging icons are managed as follows:
• The 2 handset’s battery charging icons are displayed on the screen as a moving
caterpillar tractor to indicate that charging is in progress:
.
• When the caterpillar tractor stops moving, this indicates that the batteries are fully
charged: .
• To indicate low battery charge when the handset is of its base, the 2 icons start to
flash.
2.3. REPLACING THE BATTERIES
Handset:
- Remove the battery compartment cover.
- Remove the old batteries, insert the new batteries one by one in compliance with the
polarity of the batteries.
- Refit the battery compartment cover.
Base:
On leaving the factory, the handset is already registered to the base.
The handset battery charging time is 10 hours. During charging, the batteries
may heat up. This is quite normal and perfectly safe.
Disconnect the telephone line from the wall outlet before opening the battery
cover.

11
CC220R
- Remove the battery compartment cover.
• Remove the old batteries, insert the new batteries one by one in compliance with the
polarity of the batteries (refer to paragraph "Connecting the base", page 9).
• Refit the battery compartment cover.
Worn out batteries must be discarded, in accordance with the recycling instructions in chapter
Environment of this booklet.
2.4. TELEPHONE INSTALLATION AS A WALL UNIT
• Swivel the grip clip. This prevents the handset from falling off its base.
• Mark the wall at the points where it is to be attached.
• Drill the holes in the wall at the points you have marked.
• Insert plugs into the holes if necessary.
• Place the phone on the wall-mounting base:
Align the arrow etched on the base (1) with the “wall position” mark etched on the
underside of the phone (refer to paragraph “Connecting the base”, page 9).
Align the slots on the underside of the base with the hooks on the base (2).
Once the base and the base station are connected, slide the hooks into the
position (3).
• Hang the phone on the wall, align the wall grip slots with screws in the wall, and then
fold down firmly.
To avoid damaging your handset, only use certified rechargeable AAA batteries
NiMH 1.2 V 450 mAh, never use non rechargeable batteries.
2
1
3

12
CC220R
• Position the phone so that it is safely secured.
2.5. INSTALLING THE PHONE AS A DESKTOP UNIT
In this configuration, the base provides ease of use through the phone’s tilted position.
Place the phone on the base
Align the arrow etched on the base (1)with the “desktop position” mark etched on the
underside of the phone (refer to paragraph “Connecting the base”, page 9).
Align the slots on the underside of the base with the hooks on the base (2).
Once the baseand the base station are connected, slide the hooks into the “ (3).
Place the unit on your desktop.
1
2
3

13
CC220R
2.6. PAIRING GAP-COMPATIBLE DECT HANDSETS ON THE
CC220R BASE
Additional GAP-compatible DECT handsets can be registered on the CC220R base.
To register an additional handset on the CC220R base:
- Set your CC220R base to pairing mode (refer to paragraph "Set the base to pairing
mode", page 28).
- Set the additional handset to registration mode.
2.7. PAIRING THE CC220R HANDSET ON ANOTHER DECT BASE
The CC220R handset can be registered on another DECT GAP compatible base.
To register the handset on another base:
- Set your base to pairing mode.
- Hold the handset key down until the handset is registered.
You can unhook/hang up by pressing .
Up to four GAP-compatible DECT handsets can be registered on the CC220R
base.
The CC220R base cannot be registered with another DECT base and thus
cannot be used as a handset.
To use all the features and characteristics of the CC220R, it is advisable to
choose the solution indicated in paragraph 2.6.
GAP (Generic Access Profile) is a standard that defines the interface
between the base and handsets. It allows handsets from various
manufacturers to be operated with the same base and calls to be dialled
on the line connected to the base. Users using different handsets can thus
talk to each other (“intercom” function). Likewise, a single handset can
work with several bases.
It should be noted that only the basic functions (dial tone, dialling and
receiving calls) are included in the GAP standard. When a handset and a
base of different makes are matched, some advanced features may not
work (call identification or shared address book, SMS).

14
CC220R
2.8. SETTINGS REQUIRED BEFORE USE
After installing your phone, set the time and contrast (if need be). It is important to perform
these settings before using your phone.
Refer to paragraph "Modifying the date and time", page 25 so as to set the phone date and
time.
If the screen display is not legible, refer to paragraph "Adjusting the contrast", page 25.
2.9. BROWSING THROUGH THE MENUS
To access the menu list, press or .
Use the browsing keys or to select the desired menu.
Press OK or key to confirm your selection.
Select the desired function by pressing the browsing keys or and then press the OK
or key.
- To return to the previous menu, press .
- To save the settings, press OK or key.
Example:
To access the menu SETTINGS /DATE/TIME :
•Useor to access the menu list.
•SelectSETTINGS using or . Press OK or Valid. key.
•SelectDATE/TIME using or . Press OK or Valid. key.
-PressOK or Valid. key to confirm the setting.
-PressReturn to cancel the setting and return to the previous menu.

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CC220R
3. MENU STRUCTURE
To access one of your phone’s menus, use key or.
RHONEBOOK
Menu
ACCESSORIES
CALLS
VIEW
DELETE
INCOMING CALLS
OUTGOING CALLS
EVENTS
ALARM
TIMER
BIRTHDAY
BACKLIGHT
EXTERNAL CALL
SILENT MODE
RING TONE
SETTINGS
Option
CALL
Edit
SEARCH
RING TONE
ADD NUMBER
NEW ENTRY
BEEPS
DATE/TIME
CONTRAST
ADVANCED SET.
SPEED DIAL.
SECURITY
ANS. MACH MESSAGES
ON/ OFF
OUTGOING MESS.
SETTINGS
VOICE BOX No
LANGUAGE

16
CC220R
4. PHONE USE
4.1. TELEPHONING
4.1.1. RECEIVING A CALL
When the phone rings, lift the handset from its base and use it just like a standard telephone.
• When a call is received, the phone rings.
• The line indicator flashes and the caller’s phone number is displayed on the
screen if you have subscribed to the “caller ID” service.
The caller’s name may also be displayed if it is included in your phone book.
Accepting a call in handset mode
• Pick up the phone handset. The line indicator turns red and the call time counter is
displayed on the screen.
• To end the call, hang up the handset.
Take a call in speakerphone mode
Press to speak in speakerphone mode (without holding the handset).
The symbol and the call time counter are displayed on the screen.
• To end the call, press again.
Toggle between handset mode and speakerphone mode
• If you are in handset mode, press and hold the key and then hang up the
handset to toggle to speakerphone mode. Press the key again to end the
call.
• If you are in speakerphone mode:
- If the handset is hung up on the base, lift the phone handset to toggle to handset
mode.
- If the handset is not hung up on the base, press the dial tone button to
toggle to handset mode.
• To end the call, hang up the handset on the base or press .
4.1.2. MAKING A CALL
The call can be made in two ways:
•Making a call in handset mode
Pick up the handset.
The line indicator comes on in red. Dial your number on the keypad.
The call time counter is displayed on the screen.
• To end the call, hang up the handset on the base or press .
Use the

and

keys to vary the earphone volume or speakerphone
volume.
The handset earphone volume or speakerphone volume can vary from 1
to 5.

17
CC220R
Making a call in speakerphone mode
Press
The icons are displayed on the screen and the line indicator comes on in red.
Dial your number on the keypad. This is displayed on the screen.
• To end the call, hang up the handset on the base or press .
4.1.3. ENDING A CALL
When you have finished your call, press or hang up the handset on the base.
The line indicator goes off.
4.1.4. DURING A CALL
Receiving a second call
During the call, a beep is transmitted to your telephone by your service provider to let you know
that you have a second call waiting.
Press then to take this new call.
Your other caller is then put on hold and you can talk with your second caller.
Making a second call
During a call, you can put your contact on hold and call a second one by pressing and
dial the number using the keypad.
The second call is then launched, with the first call still on hold.
To alternate from one call to the other
To toggle from one call to the other, press then .
The call in progress is put on hold, and you can then take the second call.
You can also dial a number in pre-dialling mode, whether in handset or
speakerphone mode: dial the number on the keypad and then lift the handset or
press .
If necessary, you can correct the number entered by pressing .
The symbol disappears if you were in speakerphone mode.
The caller on hold hears a beep emitted by the network.

18
CC220R
Ending one of the two calls
To end one call and continue with the other, press and then .
The call in progress is then permanently ended and you take the second call back.
To set up a 3 way-call (the two parties and yourself)
During a call, press then .
You can then talk to both parties simultaneously.
To end the 3 way-call, replace the handset.
4.1.5. REDIAL KEY FUNCTION
Press the key to access the list of recently dialled calls, and then pick up the handset.
4.1.6. INSERT A PAUSE
The pause time is 2.5s.
When entering the number, press to insert a pause.
4.1.7. SECRET MODE
During a call, you can switch to mute mode and your phone’s microphone will be muted. The
person you are on line with can no longer hear you.
To activate secret mode:
During a call, press .
False message will appear on the screen Your contact can no longer hear you.
To deactivate secret mode:
Press again.
False message will appear on the screen. Your correspondent will be able to hear you again.
4.1.8. HANDS-FREE/SPEAKERPHONE MODE
If you want to phone in speakerphone mode, do not lift the handset, but press the
base key, the icon is displayed on your phone’s screen. The caller can then be
heard through the loudspeaker and you speak into the base microphone. To end the call, press
the key again .
If you want to toggle to speakerphone mode during a call in handset mode, press
the key. The caller can then be heard through the loudspeaker and the handset
earphone and you speak into the handset microphone. In this mode, the microphone at the
bottom right of your phone is disabled.
If you want to make a call in speakerphone mode, press .
Select a number using the keys or and then press .

19
CC220R
You can return to speakerphone mode by holding down the key and then replacing
the handset.
4.1.9. DIAL ONE OF THE LAST NUMBERS DIALLED
Your CC220R stores the last 20 dialled numbers:
•GotoCALLS /OUTGOING CALLS.
• Select the number you want to call.
•GotoOption /CALL.
The number is dialled automatically in speakerphone mode.
4.1.10. CALL TIME DISPLAY
Once connected, the call time is displayed on the screen (minutes and seconds).
4.2. LOCKING THE KEYPAD
Press and hold down the key for 1 second. An information screen tells you that key
locking has been enabled.
To unlock the keypad, press and hold down the key . An information screen tells you
that key locking has been disabled.
4.3. HANDSET LOCATION
To find a handset registered on your base, press the base key. The handset rings.
5. PHONEBOOK
You can save up to 100 entries in your phone book, with each sheet able to contain a 24-digit
number and a name up to 12 letters long.
5.1. CREATING AN ENTRY
To enter a text, repeatedly press the required key to display the desired letter.
•GotoPHONEBOOK /New.
• Enter the name of your contact using the alphanumeric keys. Press OK.
• Enter the contact`s telephone number using the alphanumeric keys. Press OK.
• Select an icon for this number to specify the type of number. Press OK.
The name and number are then stored in your phone book.
When you call in hands-free/speakerphone mode, you can increase or
decrease the audio volume using and .
You can access the phonebook directly using the key.

20
CC220R
5.2. CALLING USING THE PHONEBOOK
•GotoPHONEBOOK.
• Select the contact you want to call using keys (refer to paragraph "Searching for a
contact", page 20).
•SelectOption / CALL.
The number is automatically dialled in speakerphone mode.
5.3. EDITING AN ENTRY
•GotoPHONEBOOK.
• Press keys or to select the contact you want to change.
•SelectOption / Edit.
• You enter the name input screen.
Press to delete characters. Enter your changes on the keypad.
After making the changes, press OK.
• You enter the number input screen.
Press to delete the numbers. Enter your changes on the keypad.
After making the changes, press OK.
• Select the icon corresponding to the type of number you entered, press OK.
5.4. SEARCHING FOR A CONTACT
5.4.1. PERFORMING A QUICK SEARCH
• Access your phonebook list, press successively on the keypad key which corresponds
to the first letter of the name you are searching.
• Once the first letter of the name is displayed, wait a moment.
The phonebook selects the first name in the list that starts with the selected letter.
• Select the correct entry, and confirm by pressing OK.
5.4.2. PERFORMING A REFINED SEARCH
•GotoPHONEBOOK /Option / SEARCH.
• Enter your contact’s first letters. Press OK.
The phonebook searches for the name nearest these characters in the list.
• Select the entry that you want to view or call, and confirm by pressing OK.
5.5. ASSOCIATING A RING TONE WITH A PHONEBOOK ENTRY
You can assign a different ring tone for each phonebook entry and thus create your own call
groups. You can assign one of 7 different ring tones to each phonebook entry.
As you need the active number presentation service on your handset, contact your operator
to find out about the conditions for obtaining the service.
•GotoPHONEBOOK.
• Select the entry with which you want to associate a ring tone.
•GotoOption / RING TONE.
• Select the ring tone of your choice. Press OK.