Samsung AF28FSSDA Series Guide

QUESTIONS OR COMMENTS?
COUNTRY CALL OR VISIT US ONLINE AT
U.A.E 800-SAMSUNG (726-7864) www.samsung.com
OMAN 800-SAMSUNG(726-7864) www.samsung.com/ae (English)
www.samsung.com/ae_ar (Arabic)
KUWAIT 183-2255 (183-CALL) www.samsung.com/ae (English)
www.samsung.com/ae_ar (Arabic)
BAHRAIN 8000-4726 www.samsung.com/ae (English)
www.samsung.com/ae_ar (Arabic)
QATAR 800-2255 (800-CALL) www.samsung.com/ae (English)
www.samsung.com/ae_ar (Arabic)
EGYPT 08000-726786 www.samsung.com
JORDAN 800-22273
065777444 www.samsung.com/Levant(English)
SYRIA 18252273 www.samsung.com/Levant(English)
MOROCCO 080 100 2255 www.samsung.com
SAUDI ARABIA 9200-21230 www.samsung.com/sa (Arabic)
TURKEY 444 77 11 www.samsung.com
INDIA 1800 3000 8282
1800 266 8282 www.samsung.com/in
SOUTH AFRICA 0860-SAMSUNG(726-7864) www.samsung.com
This product is not manufactured for Iran. SVC Warraty will not be
applicable and the user will be responsible for service
expenses when the product is used in Iran.
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AF28FSSDA Series
AF28FSZDA Series
Air Conditioner
user & installation manual
imagine the possibilities
Thank you for purchasing this Samsung product.
To receive more complete service, please
register your product at
www.samsung.com/register
DB68-03892A(2)
EN FR AR
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2
Features of your new air conditioner
Samsung Air Solution! Cool, Clean and refreshing feeling at once
Cool Air : Your air conditioner uses air flow direction control which provide direct air flow in hot days and indirect air flow
when you are cooled down.
Refreshing Air : Auto mode will provide refreshing air by selecting the operation mode automatically from Cool, Dry, Purity
depending on the indoor air environment.
4 seasons of effective cleaning
Purity mode
 Purity mode can be selected solely to save energy.
 When the air conditioner operates, Zero filter and the Virus Doctor eliminates harmful contaminants to provide us with
the cleanest air.
Smart sensor
Camera on the top of the indoor unit will detect the movement within the indoor and when there is no movement for a
certain time, air conditioner will adjust the indoor temperature or turn off power automatically to save the energy.
 Applicable to AFFSSD only
Correct Disposal of This Product
(Waste Electrical & Electronic Equipment)
(Applicable in countries with separate collection systems)
This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g.
charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life.
To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate
these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material
resources.
Household users should contact either the retailer where they purchased this product, or their local government
office, for details of where and how they can take these items for environmentally safe recycling.
Business users should contact their supplier and check the terms and conditions of the purchase contract. This
product and its electronic accessories should not be mixed with other commercial wastes for disposal.
(For India only)
For more information on safe disposal and recycling visit our website
www.samsung.com/in or contact our Helpline numbers - 18002668282, 180030008282
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3
ENGLISH
Contents
Safety precautions ....................................................................................................... 4
Checking before use .................................................................................................... 11
Checking the name of the parts ........................................................................................ 14
Checking the remote controller ......................................................................................... 17
Basic operation ......................................................................................................... 19
Turbo operation ........................................................................................................ 21
Air flow direction ....................................................................................................... 21
good'sleep operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Setting the On/Off timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Smart sensor operation ................................................................................................. 26
Lighting function ....................................................................................................... 26
Quiet operation ......................................................................................................... 27
Auto clean operation ................................................................................................... 27
Cleaning the air conditioner ............................................................................................. 28
Troubleshooting ........................................................................................................ 31
Open Source Announcement ........................................................................................... 34
Safety precautions ...................................................................................................... 42
Required tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Choosing the installation location ....................................................................................... 44
Indoor/outdoor unit installation diagram ............................................................................... 45
Accessories ............................................................................................................. 48
Drilling a hole and fixing the indoor unit ................................................................................ 49
Connecting pipes ....................................................................................................... 49
Connecting drain hose .................................................................................................. 52
Electrical work .......................................................................................................... 53
Vacuum pump .......................................................................................................... 57
Performing leak test .................................................................................................... 58
Installing the earth wire ................................................................................................. 59
Charging refrigerant .................................................................................................... 59
Check and test operation ............................................................................................... 61
Pump down procedure (When removing the product) .................................................................. 61
USING PARTS
INSTALLATION PARTS
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4
Safety precautions
Before using your new air conditioner, please read this manual thoroughly to ensure that
you know how to safely and efficiently operate the extensive features and functions of
your new appliance.
If you have any questions, call your nearest contact center or find help and information
online at www.samsung.com.
Important safety symbols and precautions:
WARNING Hazards or unsafe practices that may result in severe personal
injury or death.
CAUTION Hazards or unsafe practices that may result in minor personal
injury or property damage.
Follow directions.
Do NOT attempt.
Make sure the machine is grounded to prevent electric shock.
Cut the power at the circuit breaker.
Do NOT disassemble.
FOR INSTALLATION WARNING
Use the power line with the power specifications of the product or higher and use
the power line for this appliance only. In addition, do not use an extension line.
 Extending the power line may result in electric shock or fire.
 Do not use an electric transformer. It may result in electric shock or fire.
 If the voltage/frequency/rated current condition is different, it may cause fire.
The installation of this appliance must be performed by a qualified technician or
service company.
 Failing to do so may result in electric shock, fire, explosion, problems with the
product, or injury.
Install a switch and circuit breaker dedicated to the air conditioner.
 Failing to do so may result in electric shock or fire.
USING PARTS
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Fix the outdoor unit firmly so that the electric part of the outdoor unit is not
exposed.
 Failing to do so may result in electric shock or fire.
Do not install this appliance near a heater, inflammable material. Do not install
this appliance in a humid, oily or dusty location, in a location exposed to direct
sunlight and water (rain drops). Do not install this appliance in a location where
gas may leak.
 This may result in electric shock or fire.
Never install the outdoor unit in a location such as on a high external wall where
it could fall.
 If the outdoor unit falls, it may result in injury, death or property damage.
This appliance must be properly grounded. Do not ground the appliance to a gas
pipe, plastic water pipe, or telephone line.
 Failure to do so may result in electric shock, fire, an explosion, or other problems
with the product.
 Make sure to use a socket-outlet with ground.
FOR INSTALLATION CAUTION
Install your appliance on a level and hard floor that can support its weight.
 Failing to do so may result in abnormal vibrations, noise, or problems with the
product.
Confirm that the indoor unit fixing device has been installed by confirming this at
an installation engineer.
 If the indoor unit fixing device is not installed, the indoor unit may vibrate and fall
and this may result in injury.
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Safety precautions
FOR INSTALLATION CAUTION
Install the draining hose properly so that water is drained correctly.
 Failing to do so may result in water overflowing and property damage.
When installing the outdoor unit, make sure to connect the draining hose so that
draining is performed correctly.
 The water generated during the heating operation, by the outdoor unit, may
overflow and result in property damage. Especially in winter time, when water
freezes and if a block of ice falls, it may result in injury, death or property damage.
FOR POWER SUPPLY WARNING
When the circuit breaker is damaged, contact your nearest service center.
Do not pull or excessively bend the power line. Do not twist or tie the power
line. Do not hook the power line over a metal object, place a heavy object on the
power line, insert the power line between objects, or push the power line into the
space behind the appliance.
 This may result in electric shock or fire.
FOR POWER SUPPLY CAUTION
When not using the air conditioner for a long period of time or during a thunder/
lightning storm, cut the power at the circuit breaker.
 Failing to do so may result in electric shock or fire.
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FOR USING WARNING
If the appliance is flooded, please contact your nearest service center.
 Failing to do so may result in electric shock or fire.
If the appliance generates a strange noise, a burning smell or smoke, cut-off the
power supply immediately and contact the nearest service center.
 Failing to do so may result in electric shock or fire.
In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate
immediately without touching the power line. Do not touch the appliance or
power line.
 Do not use a ventilating fan.
 A spark may result in an explosion or fire.
To reinstall the air conditioner, please contact your nearest service center.
 Failing to do so may result in problems with the product, water leakage, electric
shock, or fire.
 A delivery service for the product is not provided. If you reinstall the product in
another location, additional construction expenses and an installation fee will be
charged.
 Especially, when you wish to install the product in an unusual location such as
in an industrial area or near the seaside where it is exposed to the salt in the air,
please contact your nearest service center.
Do not operate the appliance with wet hands.
 This may result in electric shock.
Do not strike or pull the air conditioner with excessive force.
 This may result in fire, injury, or problems with the product.
 Importantly, if the support bracket is excessively impacted, it may become
damaged.
Do not place an object near the outdoor unit that allows children to climb onto
the machine.
 This may result in children seriously injuring themselves.
Do not turn the air conditioner off with the circuit breaker while it is operating.
 Turning the air conditioner off and then on again with the circuit breaker may
cause a spark and result in electric shock or fire.
After unpacking the air conditioner, keep all packaging materials well out of the
reach of children, as packaging materials can be dangerous to children.
 If a child places a bag over its head, it may result in suffocation.
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Safety precautions
FOR USING WARNING
Do not insert your fingers or foreign substances into the outlet when the air
conditioner is operating or the front panel is closing.
 Take special care that children do not injure themselves by inserting their fingers
into the product.
Do not insert your fingers or foreign substances into the air inlet/outlet of the air
conditioner.
 Take special care that children do not injure themselves by inserting their fingers
into the product.
Do not touch the air flow blade with your hands during the heating operation.
Especially, do not put your finger into the air conditioner.
 This may result in electric shock or burns.
Do not use this air conditioner for long periods of time in badly ventilated
locations or near infirm people.
 Since this may be dangerous due to a lack of oxygen, open a window at least once
an hour.
If any foreign substance such as water has entered the appliance, cut-off the
power supply and contact the nearest service center.
 Failing to do so may result in electric shock or fire.
Do not attempt to repair, disassemble, or modify the appliance yourself.
 Do not use any fuse (such as copper, steel wire, etc.) other than the standard fuse.
 Failing to do so may result in electric shock, fire, problems with the product, or
injury.
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FOR USING CAUTION
Do not place objects or devices under the indoor unit.
 Water dripping from the indoor unit may result in fire or property damage.
Check that the installation frame of the outdoor unit is not broken at least once a
year.
 Failing to do so may result in injury, death or property damage.
Do not stand on top of the appliance or place objects (such as laundry, lighted
candles, lighted cigarettes, dishes, chemicals, metal objects, etc.) on the
appliance.
 This may result in electric shock, fire, problems with the product, or injury.
Do not operate the appliance with wet hands.
 This may result in electric shock.
Do not forcefully open the front panel while air conditioner is operating.
 This may cause damage to the product.
Do not spray volatile material such as insecticide onto the surface of the
appliance.
 As well as being harmful to humans, it may also result in electric shock, fire or
problems with the product.
Do not drink the water from the air conditioner.
 The water may be harmful to humans.
Do not apply a strong impact to the remote controller and do not disassemble
the remote controller.
Do not touch the pipes connected with the product.
 This may result in burns or injury.
Do not use this air conditioner to preserve precision equipment, food, animals,
plants or cosmetics, or for any other unusual purposes.
 This may result in property damage.
Avoid directly exposing humans, animals or plants from the air flow from the air
conditioner for long periods of time.
 This may result in harm to humans, animals or plants.
This appliance is not intended for use by persons (including children) with
reduced physical, sensory or mental capabilities, or lack of experience and
knowledge, unless they have been given supervision or instruction concerning
use of the appliance by a person responsible for their safety. Children should be
supervised to ensure that they do not play with the appliance.
Max current is measured according to IEC standard for safety and current is
measured according to ISO standard for energy efficiency.
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10
Safety precautions
FOR CLEANING WARNING
Do not clean the appliance by spraying water directly onto it. Do not use
benzene, thinner, alcohol or acetone to clean the appliance.
 This may result in discoloration, deformation, damage, electric shock or fire.
Before cleaning or performing maintenance, cut-off the power supply and wait
until the fan stops.
 Failing to do so may result in electric shock or fire.
FOR CLEANING CAUTION
Take care when cleaning the surface of the heat exchanger of the outdoor unit
since it has sharp edges.
 To avoid cutting your fingers, wear thick cotton gloves when cleaning it.
Do not clean the inside of the air conditioner by yourself.
 For cleaning inside the appliance, contact your nearest service center.
 When cleaning the internal filter, refer to the descriptions in the ‘Cleaning the air
conditioner’ section. Failing to do so may result in damage, electric shock or fire.
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Checking before use
Using indoor unit
Make sure that curtain does not block the air inlet.
 It may decrease cooling performance by blocking air circulation.
In Cool mode, set the appropriate desired temperature.
 If the desired temperature is too low, it may be harmful for human body and power
consumption will also increase. Set the desired temperature about 5°C lower than the
outdoor temperature.
Use extra heating apparatus during heat mode.
 Heating performance of the air conditioner may decrease when the indoor•outdoor
temperature drops. Therefore, use extra heating apparatus.
When cooling the room, use air conditioner and fan together to save energy.
 When the air conditioner is used with fan, cooling will be more effective and energy can
be saved.
When the air conditioner is operating, close the doors and windows.
 When the air conditioner is used with open doors and windows, cooling effect will
decrease.
 If you use the air conditioner for over an hour, open the window to ventilate the air
about once every hour.
Install the product away from sunlight or heating devices.
 Close the curtain when the sun shines.
 Do not use any heating devices during cooling operation. Cooling effect will decrease.
Storing indoor unit
 Dry the air conditioner thoroughly by operating Purity mode for 3 to 4 hours.
 Stop the operation and disconnect the power or turn off the auxiliary power switch.
• Do not move the product on your own. Pipe may get loose or pipe can get
damaged.
CAUTION
Using outdoor unit
Take away covers or barriers.
 It may cause product failure, and poor performance in cooling(heating) by blocking air flow.
Installing outdoor unit
 Install the outdoor unit in well ventilated area with no sunlight. If sunlight is unavoidable, install a sunshade.
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Checking before use
Auxiliary power switch
Turn on the auxiliary power switch which is installed separately. (Only applicable for outdoor unit with separate power
supply)
Auxiliary power switch (NFB, ELB, etc.)
• Auxiliary power switch is not included in the package. Purchase and install it separately.
• Auxiliary power switch is a device for preventing over-current or short circuit. Install it separately near the indoor
unit and turn it off when cleaning or when you don’t use it for long time.
• If NFB or ELB has already installed in the switch box of the building, you don’t need to install auxiliary power
switch.
NOTE
Operation ranges
When the air conditioner operates outside of temperature and humidity range indicated
below, protective device may activate and stop the operation.
Mode Indoor temperature Outdoor temperature Indoor humidity
Cool 21°C ~ 32°C 21°C ~ 52°C Relative humidity 80% or less
Dry 21°C ~ 30°C 21°C ~ 52°C -
Heat 0°C ~ 30°C -10°C ~ 24°C
 If the air conditioner operates in cooling mode for long period of time in high humidity area, dew may be formed.
 When the outdoor temperature goes down to -10°C, the heating capacity may decrease to 60%~70% according to the
usage condition.
Functions available for each model
Model Name Smart Sensor ZERO Filter Virus Doctor Full HD Filter Lighting
AF28FSSDAN 
AF28FSZDAN -
 The use of some function buttons on the remote controller may differ depending on the model. When pressing the
function buttons on the remote controller which are for a different model from the one purchased, the icon of the
selected function will be displayed, but cannot be used with your air conditioner.
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ENGLISH
The heating capacity of heat pump air conditioner on outdoor temperature
If the indoor or outdoor temperature is lower than the rated temperature (Indoor: 20°C, outdoor: 7°C) or the installation
condition (Pipe length over standard of 5m, installation place and insulation etc.) is different, heating capacity may decrease
even though the air conditioner performs normally. In this case, use extra heating apparatus.
Heating capacity
100% of rated capacity
80% of rated capacity
-10°C 7°C 24°C Outdoor temperature
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Checking the name of the parts
Your air conditioner may slightly look different from illustration depending on the model.
Indoor unit
Air inlet
Intake outdoor air
Remote controller
receiver
Smart sensor(Camera)
Full HD filter
Zero filter
Full HD filter
Display
Arise automatically when turning on the air
condtioner
Support bracket
Control
panel
Front remote controller holder
Fix the remote controller holder
on the front side of an indoor unit
with screws.
Air control panel
Move with selected
air direction
Air outlet
Discharge cool air
Lighting
Lighting is
turned on or off
Virus doctor
• If the support bracket is
excessively impacted, it
may become damaged.
CAUTION
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ENGLISH
Display
Cleaning
Smart
sensor
operation
good'sleep
mode
Air conditioner
operation mode
Current operation
mode is displayed.
Temperature
Outdoor unit
operation
Mute
Virus
doctor
Fan
speed
Defrost
indicator
Timer
Buttons on contorl panel
On/Off button
Individual control button
Temperature control button
Increase or decrease the
temperature by 1˚C
 The number of air outlets is different depending on the models.
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Checking the name of the parts
Operation with control panel
1. Operate the air conditioner by pressing the Power button.
 The air outlets will open in order with melody sound and the air
conditioner will operate with auto mode.
Stop Press the Power button one more time.
2. Adjust the desired temperature by pressing the [ ], [ ] buttons.
 When pressing the button first, the mode of air conditioner will change
to cool mode.
 You can adjust the desired temperature by 1˚C within the range of
18˚C ~ 30˚C by pressing the [ ], [ ] buttons.
3. Adjust fan height with the three individual air outlet control buttons.
 You can adjust the fan height by controlling the air outlet individually.
 Individual contol will be canceled when turning the air conditioner off
and on.
 The fan speed of each air outlet will differ.
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Checking the remote controller
Function may be different depending on the model.
 Point the remote controller towards the remote control receiver of the unit.
 When the button is pressed, you will hear ringing or beep sound and Transmit indicator ( ) will appear on the remote
controller display.
Remote controller buttons
Lighting
WPS Wi-Fi
Power
Turn on/off the air conditioner
Purity
Select Zero filter and Virus doctor
Smart Sensor
Select Smart sensor mode
Temp + -
Increase/Decrease the temperature
by 1˚C
Auto Clean
Activate auto clean function to dry inside
of the indoor unit (to get rid of odor)
good'sleep
Set the good'sleep mode on
Mode
Select one of the 5 operation modes
Quiet
Reduced noise is generated during
operation
Fan
Adjust how much air flows through the
air conditioner with the 4 different fan
speeds
Air Flow
Set the air flow to cool effectively
according to the surrounding
Solo/Family
Select Solo/Family mode
Turbo
Operate in maximum fan speed to
cool/warm quickly
Off Timer
Set the Off timer on
Remote controller display
Beep Off
To silence the beep sound when pressing
the button
Set/Cancel
Set/Cancel the timer/good'sleep mode
On Timer
Set the On timer on
[2ndF] button
Select the function underneath a button
Lighting
Set lighting of indoor unit
• 2ndF button: When pressing the 2ndF button, will appear on the remote controller display and you
can select the below function of a button.(e.g. When pressing 
Lighting
, you can select the Lighting
function.)
If you press the 2ndF, Power, Purity and the Set/Cancel button or don't press any buttons for 10seconds, the
display will disappear and you can select the function of the button.
NOTE
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18
Checking the remote controller
Remote controller display
Operation mode
indicator
Set temperature/Time
indicator
On/Off Time indicator Fan speed indicator
Auto
Low
Air flow direction
indicator
Low battery indicator
Transmit indicator
 Left fan and right fan will be displayed as not supported function and reception sound will be ringing.
However, the left and right fans will not operate.
Medium
High
Battery changing time
When the battery is exhausted,( )will be displayed in the
remote controller display. When the icon appears, change
the batteries. The remote controller requires two 1.5V AAA
type batteries.
Inserting the batteries
1. Open the battery cover.
 Push the ( ) part in the
direction of the arrow and lift
up the cover.
2. Insert the batteries.
 Check and match the (+),
(-) signs and insert them in
correct position.
3. Close the battery cover.
 Match the cover and bottom
part of the remote controller
and press it until you hear
click sound.
Storing the remote controller
When you do not use the remote controller for a
long time, remove the batteries from the remote
controller and store it.
Lighting
WPS Wi-Fi
• Make sure that water is not allowed to enter the remote controller.
CAUTION
• There is a possibility that the air conditioner will not operate by remote controller near strong light such as a
fluorescent lamp or neon sign. In this case, use the remote controller in front of the remote controller receiver
of the indoor unit.
• If other electrical products are operated by the remote controller, call your nearest service center.
NOTE
Correct disposal of batteries in this product
(Applicable in countries with separate collection systems)
This marking on the battery, manual or packaging indicates that the batteries in this product should not be disposed
of with other household waste at the end of their working life. Where marked, the chemical symbols Hg, Cd or Pb
indicate that the battery contains mercury, cadmium or lead above the reference levels in EC Directive 2006/66. If
batteries are not properly disposed of, these substances can cause harm to human health or the environment.
To protect natural resources and to promote material reuse, please separate batteries from other types of waste and
recycle them through your local, free battery return system.
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19
ENGLISH
Basic operation
Basic operation is an operation mode that can be selected by pressing the Mode button.
Auto
In Auto mode, the air conditioner will automatically set the operation mode in Cool/Dry/Fan mode to provide refreshing air
throughout your indoor area.
 In Auto mode, the air conditioner will automatically set the operation mode depending on the indoor surrounding.
- Display on the indoor unit will display Auto (Cool), Auto (Dry) and Auto (Purity)
 In Auto mode, Smart sensor will detect the surrounding area with the camera on the indoor unit. Therefore, air flow
direction and the fan speed may different depending on the surrounding condition.
 When selecting individual control in auto mode, the auto mode will be canceled.
Cool
Cool mode is frequently used and you can freely control the temperature, fan speed, and air flow direction in cool mode.
Dry
The air conditioner in Dry mode acts like a dehumidifier by removing moisture from the indoor air. Outdoor unit will
repeatedly and automatically turn on/off for maximum dehumidification according to the temperature difference of the
current and desired temperature. When the outdoor unit operates, cool air may come out from the indoor unit.
 As you lower the set temperature of a remote controller, the amount of dehumidification will increase.
 As you lower the set temperature of a remote controller, indoor temperature may decrease.
Purity ( )
This operation eliminates harmful contaminants within the air to provide a healthy and clean environment.
 You can select Purity mode by pressing the button while the air conditioner is on or off.
 In purity mode, will appear on the display of an indoor unit and will appear in 1 minute.
 You can press the button during Cool/Dry mode and adjust the desired temperature.
 If you select Purity function in Auto mode, operation mode will change to Cooling (Purity) mode.
 Front panel will be closed slightly when Purity mode is selected solely while the air conditioner is operating.
 When the Purity mode is selected during air conditioner operation, changes in power consumption or operation noise
will be very subtle.
 When the air conditioner and Purity mode is on at the same time, you can press the Power button to stop the
operation.
 When Purity mode is on, you can press the button to stop the Purity operation.
Heat
In heat mode, the indoor temperature, fan speed, and air flow direction can be adjusted at your desire to warm your indoor.
 Just after starting the Heat mode, fan may not operate to prevent cool breeze from coming out.
 Defrost display: When removing frost at the outdoor unit in the Heat mode, icon will be displayed on the indoor unit
display and it will be turned off after removing the frost. (When removing the frost during the defrost operation in Heat
mode, steam may be generated and the warm breeze may not come out from the indoor unit.)
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