Samsung Galaxy Core Prime User manual

Available applications and services are subject to change at any time.




i
TableofContents
Introduction 1
GetStarted 2
PhoneLayout 2
SIMCard 3
HandlingSIMCard 3
InsertSIMCard 4
SDCard 6
InsertSDCard 6
UnmounttheSDCard 8
RemoveSDCard 9
FormatSDCard 11
BatteryUse 14
InserttheBattery 14
RemovetheBattery 16
ChargetheBattery 18
TurnYourPhoneOnandOff 19
UsetheTouchscreen 21
ActivationandService 25
CompletetheSetupScreens 26
BasicOperations 31
Basics 31
HomeScreenandApplications(Apps)List 31
SelectOptionsandNavigateScreens 31
MenuOperations 32
PhoneSettingsMenu 32
PortraitandLandscapeScreenOrientation 32
CaptureScreenshots 33
Applications 33
LaunchApplications 33
AppsList 34
PhoneNumber 37
SilentMode 39
AirplaneMode 41

ii
EnterText 43
TouchscreenKeyboards 43
SamsungKeyboard 43
GoogleVoiceTyping 44
TipsforEditingText 45
GoogleAccount 46
CreateaGoogleAccount 46
SignIntoYourGoogleAccount 52
GooglePlayStore 55
FindandInstallanApp 56
RequestaRefundforaPaidApp 57
UpdateanApp 57
UninstallanApp 60
GetHelpwithGooglePlay 62
LockandUnlockYourScreen 63
UpdateYourPhone 64
UpdateYourPhoneSoftware 64
UpdateYourProfile 68
UpdateYourPRL 69
YourPhoneInterface 71
HomeScreenBasics 71
HomeScreenLayout 71
ExtendedHomeScreens 72
StatusBar 73
NotificationsPanel 76
CustomizetheHomeScreen 77
ChangetheWallpaper 77
AddShortcutstotheHomeScreen 79
AddWidgetstotheHomeScreen 80
AddFolderstotheHomeScreen 80
PhoneApp 82
PlaceandAnswerCalls 82
CallUsingthePhoneDialer 82
AnswerPhoneCalls 85
In-CallScreenLayoutandOperations 88
PlaceCallsfromContacts/CallLogs 90
PlaceaCallfromContacts 90

iii
CallfromCallLogs 92
OptionalServices 94
VoicemailSetup 95
VisualVoicemail 96
SetUpVisualVoicemail 96
ReviewVisualVoicemail 97
ListentoMultipleVoicemailMessages 98
VisualVoicemailOptions 99
ConfigureVisualVoicemailSettings 101
CallerIDBlocking 103
CallWaiting 104
ConferenceCalling 105
CallForwarding 107
CallSettings 108
Contacts 110
AddaContact 110
CheckContacts 114
ContactsScreenLayout 116
EditaContact 116
DeleteaContact 118
ShareaContact 120
ImportContactsfromanSDCardorDeviceStorage 122
BackUpContactstoanSDCard 124
MessagingandInternet 127
TextandMultimediaMessaging 127
SendaTextMessage 127
SendaMultimediaMessage(MMS) 128
SaveandResumeaDraftMessage 131
NewMessagesNotification 131
ManageMessageConversations 132
TextandMMSOptions 134
CreateandSendGmail 136
CheckReceivedGmailMessages 138
ManageGmailMessages 140
UseGmailLabels 140
ArchiveGmailThreads 142
MuteGmailThreads 143

iv
DeleteGmailThreads 144
SearchGmailMessages 145
ReportSpamorPhishingGmail 146
AddAnotherGoogle(Gmail)Account 148
SwitchingBetweenGmailAccounts 149
Email 151
SetUpanEmailAccount 151
AddanEmailAccount 151
AddanExchangeActiveSyncAccount 156
ComposeandSendEmail 158
OpenNewEmailMessages 159
OpenEmailMessages 160
DeleteanEmailAccount 162
ManageYourEmailInbox 164
ExchangeActiveSyncEmailFeatures 166
DataServicesGeneralInformation(LTEand3GNetworks) 167
SprintSparkLTE 167
YourUserName 169
DataConnectionStatusandIndicators 171
Browser 172
UsetheBrowser 172
AddaBookmark 173
ViewBrowserHistory 175
OpenNewBrowserWindows 176
BrowserSettings 178
ChromeBrowser 179
CameraandVideo 182
TakePicturesandRecordVideos 182
TakeaPicture 182
ViewfinderScreen 183
RecordVideos 184
ViewPicturesandVideos 185
EditPictures 187
SharePicturesandVideos 191
SendPicturesorVideosbyEmail 191
SendaPictureorVideobyMultimediaMessage 193
SendPicturesorVideosUsingBluetooth 195

v
ShareVideosonYouTube 197
CameraSettings 199
SwitchCameras 199
SetCameraOptions 200
UsefulAppsandFeatures 202
SprintZone 202
Calculator 202
Calendar 203
AddanEventtotheCalendar 204
ViewCalendarEvents 205
SyncCalendars 207
SynchronizeanExchangeActiveSyncCalendar 209
Clock 209
SetAlarms 211
WorldClock 213
Stopwatch 213
Timer 214
GadgetGuardian 215
GALAXYApps 215
GoogleMaps 215
GooglePlayBooks 218
GooglePlayGames 218
GooglePlayMovies&TV 218
GooglePlayMusic 218
GooglePlayNewsstand 221
GoogleSearch 221
UseGoogleSearch 221
UseGoogleVoiceSearch 223
GoogleWallet 224
Gallery 224
ViewPhotosandVideos 226
WorkingwithPhotos 229
SharePhotosandVideos 229
Memo 231
MyFiles 233
Hangouts 233
Video 236

vi
YouTube 236
SprintMoneyExpress 238
1Weather 238
Amazon 238
EurekaOffers 239
MessagingPlus 239
NASCARMobile 239
NBAGameTime 239
NextRadio 239
Uber 240
Connectivity 241
TransferFilesBetweenYourPhoneandaComputer 241
Wi-Fi 243
TurnWi-FiOnandConnecttoaWirelessNetwork 243
Wi-FiSettings 245
DisconnectWi-Fi 248
Wi-FiDirect 249
HotspotandTethering 252
Hotspot 252
BluetoothTethering 254
Bluetooth 256
BluetoothInformation 256
EnableBluetooth 257
PairBluetoothDevices 259
ConnecttoaPairedBluetoothDevice 261
ShareInformationUsingBluetooth 263
Settings 268
BasicSettings 268
TTYMode 269
Wi-FiSettings 271
BluetoothSettings 275
HotspotandTetheringSettings 278
AirplaneMode 280
DataUsageSettings 281
LocationSettings 284
Printing 287
MoreNetworksSettings 289

vii
DefaultMessagingAppSettings 290
MobileNetworksSettings 292
VirtualPrivateNetworks(VPN) 293
PrepareYourPhoneforVPNConnection 293
SetUpSecureCredentialStorage 294
AddaVPNConnection 296
ConnecttoorDisconnectfromaVPN 298
RoamingSettings 302
SoundSettings 304
DisplaySettings 305
HomeSettings 307
LockScreenSettings 308
ScreenLock 309
DisabletheScreenLock 315
LockScreenOptions 317
CallSettings 319
ApplicationManager 321
AddAccounts 322
BackupandReset 325
AccessibilitySettings 328
LanguageandInputSettings 330
DateandTimeSettings 332
UltraPowerSavingMode 334
BatterySettings 336
StorageSettings 338
microSDCard 340
SecuritySettings 345
ActivateThisDevice 348
AboutDevice 349
CopyrightInformation 351
ForAssistance 352
Troubleshooting 352
SprintAccountInformationandHelp 353
SprintAccountPasswords 353
ManageYourAccount 353
SprintSupportServices 354
Index 355

Introduction 1
Introduction
Thefollowingtopicsdescribethebasicsofusingthisguideandyournewphone.
About the User Guide
ThankyouforpurchasingyournewGALAXYCorePrime.Thefollowingtopicsexplainhowbestto
usethisguidetogetthemostoutofyourphone.
Before Using Your Phone
ReadGetStartedandBasicOperationsthoroughlyforproperusage.
Accessibleservicesmaybelimitedbysubscriptioncontractconditions.
Descriptions in the User Guide
Notethatmostdescriptionsinthisguidearebasedonyourphone'ssetupatthetimeofpurchase.
Unlessotherwisenoted,instructionsbeginfromthephone'sHomescreen,whichisdisplayedby
pressingtheHome Key .Someoperationdescriptionsmaybesimplified.
Screenshots and Key Labels
Screenshotsintheuserguidemayappeardifferentlyonyourphone.Keylabelsintheuserguideare
simplifiedfordescriptionpurposesanddifferfromyourphone'sdisplay.
Other Notations
Intheuserguide,thephonemaybereferredtoeitheras“phone,”“device,”or“handset.”A
microSD™ormicroSDHC™cardisreferredtoasan“SDCard”ora“memorycard.”

Get Started 2
Get Started
Thefollowingtopicsgiveyoualltheinformationyouneedtosetupyourphoneandwirelessservice
thefirsttime.
Phone Layout
Thefollowingillustrationoutlinesyourphone’sprimaryexternalfeaturesandbuttons.
Part Description
Earpiece Letsyouhearthecallerandautomatedprompts.
Proximity and Light Sensor Detectshowcloseanobjectistothesurfaceofthescreen.Thisis
typicallyusedtodetectwhenyourfaceispressedupagainstthe
screen,suchasduringaphonecall.
Whiletalkingonthephone,thesensordetectstalkactivityand
locksthekeypadtopreventaccidentalkeypresses.
Front Camera Takespicturesandrecordsvideoswhilefacingthescreen,and
allowsyoutovideoconference.
Power/Lock Key Letsyouturnthephoneonorofforturnthescreenonoroff,or
switchyourphonetosilentmode,vibrationmode,orairplane
mode.
Back KeyLetsyoureturntothepreviousscreen,orcloseadialogbox,
optionsmenu,theNotificationpanel,oronscreenkeyboard.

Get Started 3
Part Description
Home KeyReturnsyoutotheHomescreen.PressandholdtoopenGoogle
Search/GoogleNow.
Recent Apps Key
Accessrecentlyusedapps.
Touchscreen Displaysalltheinformationneededtooperateyourphone,suchas
thecallstatus,theContactslist,andthedateandtime.Also
providesone-tapaccesstoallofyourfeaturesandapplications.
Volume Key Allowsyoutoadjusttheringtoneormediavolumeoradjustthe
voicevolumeduringacall.
LED Indicator TheLEDindicatorblinksorglowswhencharging,toindicatelow
battery,toannouncenewnotifications,andwhenvoicerecording.
Microphone Transmitsyourvoiceforphonecallsorrecordsyourvoiceor
ambientsoundsforvoicerecordingsandvideos.
Headset Jack Allowsyoutopluginaheadsetforconvenient,hands-free
conversations.
Speaker Letsyouhearthedifferentringtonesandsounds.Thespeakeralso
letsyouhearthecaller’svoiceinspeakerphonemode.
USB Charger/Accessory
Port
AllowsyoutoconnectthephonechargerortheUSBcable
(included).
Flash Helpsilluminatesubjectsinlow-lightenvironmentswhenthe
cameraisfocusingandcapturingapictureorvideo.
Camera Letsyoutakepicturesandvideos.
CAUTION!Insertinganaccessoryintotheincorrectjackmaydamagethephone.
SIM Card
TheSIMcardcontainsyouraccountinformation.
Handling SIM Card
KeepthefollowinginmindwhenhandlingaSIMcard.
n CustomerisresponsibleforanydamagecausedbyinsertingSIMCardinanother-brandICcard
reader,etc.Thecompanyisnotresponsibleinsuchcase.
n AlwayskeeptheICchipclean.
n Wipecleanwithadry,softcloth.
n Avoidapplyinglabels.MaydamageSIMCard.
n SeeinstructionsincludedwithSIMCardforhandling.
n SIMCardisthepropertyofthecompany.

Get Started 4
n SIMCardisreplaceable(atcost)incaseofloss/damage.
n ReturnSIMCardtothecompanywhencancellingsubscription.
n ReturnedSIMCardsarerecycledforenvironmentalpurposes.
n NotethatSIMCardspecificationsandperformancemaychangewithoutnotice.
n ItisrecommendedthatyoukeepaseparatecopyofinformationthatisstoredonSIMCard.The
companyisnotresponsiblefordamagesfromstoredinformationthatislost.
n AlwaysfollowemergencyprocedurestosuspendserviceifyourSIMCardorphone(SIMCard
inserted)islost/stolen.Fordetails,contactCustomerService.
n Alwayspoweroffphonebeforeinserting/removingSIMCard.
Insert SIM Card
FollowtheseinstructionstoinsertaSIMcard.Remembertopoweroffyourphonebeforeinsertinga
SIMcard.
1. Removethebatterycover.
l Liftgentlyinthedirectionshown.
2. Removethebattery.

Get Started 5
l Liftupwardgentlyasshown.
3. InsertSIMcard.
l InsertgentlywithgoldICchipfacingdownward.
4. Insertthebattery.
l Alignthecontactsofthebatterywiththecontactsinthephone.
5. Attachthebatterycover.

Get Started 6
l Makesureallthetabsaresecureandtherearenogapsaroundthecover.
SD Card
YourphonesupportstheuseofanoptionalSDcard(notincluded)toexpanditsstoragecapacity.It
supportscardsupto64GB.Somecardsmaynotoperateproperlywithyourphone.
SD Card Cautions
Data:InformationstoredonSDCardcanbecomelostorchangedaccidentlyorasaresultof
damage.Itisrecommendedthatyoukeepaseparatecopyofimportantdata.Thecompanyis
notresponsiblefordamagesfromdatathatislostorchanged.
Reading/Writing Data:NeverpowerofforremoveBatterywhilereadingorwritingdata.
Battery Level:Alowbatterychargemaypreventreading/writingtoSDCard.
Handling SD Card:Use/storeSDCardsawayfromthereachofinfants.Maycausechokingif
swallowed.
Insert SD Card
FollowthesestepstoinsertanoptionalSDcard(notincluded).Makesuretopoweryourphoneoff
beforeinsertingorremovinganSDcard.

Get Started 7
1. Removethebatterycover.
l Liftgentlyinthedirectionshown.
2. InsertSDcard.
l InsertSDCardallthewaygentlywithoutbendingandwithterminalsfacingdown.
l InsertonlySDCards.
3. Attachthebatterycover.

Get Started 8
l Makesureallthetabsaresecureandtherearenogapsaroundthecover.
Unmount the SD Card
AlwaysunmountstheSDcardbeforeremovingitfromyourphone.
1. Fromhome,tapApps >Settings .

Get Started 9
2. TapStorage.
3. TapUnmountSD Card>OK.
ThemenuoptionnamechangesfromUnmount SD CardtoMount SD Card.Thecardis
nowunmounted.
Remove SD Card
FollowtheseinstructionstoremoveanSDcard.Alwayspowerthephoneoffbeforeinsertingor
removinganSDcard.
1. Removethebatterycover.

Get Started 10
l Liftgentlyinthedirectionshown.
2. RemoveSDcard.

Get Started 11
3. Attachthebatterycover.
l Makesureallthetabsaresecureandtherearenogapsaroundthecover.
Format SD Card
WhenyouinsertanoptionalSDcardforthefirsttime,itisrecommendedthatyouformatitonyour
phone.
1. Fromhome,tapApps >Settings .

Get Started 12
2. TapStorage.