Samsung OFFICESERV 500 Series Operating instructions

GANA-000023
Ed. 01
OfficeServ 500
Programming Guide
01. 2005

COPYRIGHT
This guide is proprietary to SAMSUNG Electronics Co., Ltd. and is protected by copyright.
No information contained herein may be copied, translated, transcribed or duplicated for any commercial
purposes or disclosed to third parties in any form without the prior written consent of SAMSUNG Electronics
Co., Ltd.
TRADEMARKS
is the trademark of SAMSUNG Electronics Co., Ltd.
Product names mentioned in this document may be trademarks and/or registered trademarks of their
respective companies.
This guide should be read and used as a guideline for properly installing and operating the product.
This guide may be changed for the system improvement, standardization and other technical reasons without prior
notice.
If you need updated guides or have any questions concerning the contents of the guides, contact our Document Center
at the following address or Web site:
Address: Document Center 2nd Floor IT Center. Dong-Suwon P.O. Box 105, 416, Maetan-3dong Yeongtong-gu,
Suwon-si,Gyeonggi-do,Korea442-600
Homepage: http://www.samsungdocs.com
©2005 SAMSUNG Electronics Co., Ltd. All rights reserved.

OfficeServ 500 Programming Guide
© SAMSUNG Electronics Co., Ltd. I
INTRODUCTION
Purpose
This guide describes a programming method for the OfficeServ 500 system users.
OfficeServ 500 allows you to utilize a digital phone to simply change the system setup.
Likewise, using a phone to change the system setup is called MMC(Man Machine
Communication) program. This guide describes how to program a digital phone.
Document Content and Organization
This guide is composed of two Chapters and one Annex. Each chapter is introduced as
follows:
CHAPTER 1. Overview Of MMC Programming
This chapter describes things to know before starting MMC programming and about the
buttons of digital phone and cautions.
CHAPTER 2. MMC Programming
This chapter describes how to use each MMC program as it was listed.
ANNEX A. Abbreviation
Acronyms frequently used in this document are described.

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Conventions
The following types of paragraphs contain special information that must be carefully read
and thoroughly understood. Such information may or may not be enclosed in a rectangular
box, separating it from the main text, but is always preceded by an icon and/or a bold title.
WARNING
Provides information or instructions that the reader should follow in order to avoid
personal injury or fatality.
CAUTION
Provides information or instructions that the reader should follow in order to avoid
a service failure or damage to the system.
CHECKPOINT
Provides the operator with checkpoints for stable system operation.
NOTE
Indicates additional information as a reference.
OPERATION PROCEDURES
Indicates the operational procedures that should be executed in sequence.

OfficeServ 500 Programming Guide
© SAMSUNG Electronics Co., Ltd. III
Reference
OfficeServ 500 Installation Guide
Introduces the installation related information for OfficeServ 500 system.
OfficeServ 500 Service Manual
Introduces circuit configuration of each section in OfficeServ 500 system, main functions,
parts list, troubleshooting, and disassembly diagram of main device.
DS-5012L Digital Phone User’s Manual
This is a user’s manual for the Large LCD Digital Phone(DS-5012L) that can be used by
connecting to the OfficeServ 500 system.
ITP-5012L IP Phone User’s Manual
This is a user’s manual for the Large LCD IP Phone that can be used by connecting to the
OfficeServ 500 system.
DS-5038D/5021D/5014D Digital Phone User Guide
This is a user’s manual for the 2 Line LCD Digital Phone(DS-5038D, DS-5012D, DS-
5014D) that can be used by connecting to the OfficeServ 500 system.
ITP-5021D/5014D IP Phone User Guide
This is a user’s manual for the 2 Line LCD IP Phone(ITP-5021D, ITP-5014D) that can be
used by connecting to the OfficeServ 500 system.
OfficeServ 500 Wireless LAN Service Manual
Introduces information needed to install the wireless device of the OfficeServ 500 system
or for its maintenance.
WIP-5000M Phone User Guide
This is a user’s manual for WIP-5000M that is designed to use wireless LAN provided
from the OfficeServ 500 system.
Revision History
EDITION DATE OF ISSUE REMARKS
00 06. 2004. First Edition
01 01. 2005. - MMC 324 added (SLI2 card interface)
- New options added to MMC 110, 210, 861
- Changed MMC descriptions relating to addition of
WLAN functions and modification of options

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OfficeServ 500 Programming Guide
© SAMSUNG Electronics Co., Ltd. V
SAFETY CONCERNS
For product safety and correct operation, the following information must be given to the
operator/user and shall be read before the installation and operation.
Symbols
Caution
Indication of a general caution
Restriction
Indication for prohibiting an action for a product
Instruction
Indication for commanding a specifically required action

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Caution
When using the auto record feature
Before using the auto record feature make sure that you are not violating any
state or federal laws. Some states require that the recorded party be notified.
SAMSUNG is not responsible for any illegal use of this feature.
Call Cost
Changing this value when there is a call in progress may result in an inaccurate
call cost. This Meter Pulse Detection(MPD) facility requires the MPD version of
the trunk card.
When changing the MMC [807], [809], [812] and [816]
MMC [807], [809], [812] and [816] should not be changed from the default levels
without the assistance of the local SAMSUNG distributor.
The DECT System Code/Register handsets Change
Only the system administrator and/or installer should be allowed access to
change the DECT System Code and Register handsets.
Compliance with the National Version Standard
For the national version, OfficeServ 500 is designed to comply with the standard
of the corresponding country. Therefore, in case the ‘Program 812 Program the
national standard change’ needs to be used, please call the service company
assigned by Samsung to get an expert’s advice.
CAUTION

OfficeServ 500 Programming Guide
© SAMSUNG Electronics Co., Ltd. VII
TABLE OF CONTENTS
INTRODUCTION I
Purpose...............................................................................................................................................I
Document Content and Organization .................................................................................................I
Conventions .......................................................................................................................................II
Reference..........................................................................................................................................III
Revision History ................................................................................................................................III
SAFETY CONCERNS V
Symbols ............................................................................................................................................ V
Caution............................................................................................................................................. VI
CHAPTER 1. Overview Of MMC Programming 1-1
1.1 Introduction to Programming.....................................................................................................1-1
1.2 Phone Buttons.............................................................................................................................. 1-2
1.2.1 DS-4000 Series phones ..................................................................................................... 1-2
1.2.2 DS/ITP-5000D Series Phones............................................................................................ 1-3
1.3 Cautions in Programming........................................................................................................... 1-5
1.4 Program List by User’s Level ..................................................................................................... 1-6
1.4.1 Station Level Programming ................................................................................................ 1-6
1.4.2 Operator Level Programming ............................................................................................. 1-7
1.4.3 Technician Level Programming ........................................................................................ 1-13
1.5 Program List by Name............................................................................................................... 1-15
1.6 Program List by Function ......................................................................................................... 1-22
1.6.1 Phone Function................................................................................................................. 1-22
1.6.2 Networking Function ......................................................................................................... 1-23
1.6.3 VoIP Function.................................................................................................................... 1-23
1.6.4 WLAN Function................................................................................................................. 1-24
1.6.5 LCR Function .................................................................................................................... 1-24
1.6.6 Auto Attendant/Voice Mail Function.................................................................................. 1-25
1.6.7 Diagnosis Function ........................................................................................................... 1-26
1.6.8 Hotel Function................................................................................................................... 1-26

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CHAPTER 2. MMC Programming 2-1
2.1 Overview of Programming Procedure........................................................................................2-1
2.2 Programming Procedure..............................................................................................................2-2
[100] STATION LOCK.....................................................................................................................2-2
[101] CHANGE USER PASSCODE ...............................................................................................2-4
[102] CALL FORWARD ..................................................................................................................2-5
[103] SET ANSWER MODE ...........................................................................................................2-7
[104] STATION NAME ....................................................................................................................2-9
[105] STATION SPEED DIAL .......................................................................................................2-11
[106] STATION SPEED DIAL NAME............................................................................................2-13
[107] KEY EXTENDER.................................................................................................................2-14
[108] STATION STATUS...............................................................................................................2-17
[109] DATE DISPLAY ...................................................................................................................2-19
[110] STATION ON/OFF ...............................................................................................................2-21
[111] PHONE RING TONE ...........................................................................................................2-23
[112] ALARM REMINDER CLOCK...............................................................................................2-24
[113] VIEW MEMO NUMBER.......................................................................................................2-26
[114] PHONE VOLUME................................................................................................................2-27
[115] SET PROGRAMMED MESSAGE .......................................................................................2-29
[116] ALARM AND MESSAGE .....................................................................................................2-30
[117] EDIT TEXT MESSAGE........................................................................................................2-32
[118] CONFERENCE GROUP .....................................................................................................2-33
[119] CALLER ID DISPLAY ..........................................................................................................2-35
[120] LARGE LCD OPTION .........................................................................................................2-37
[121] PHONE LANGUAGE...........................................................................................................2-39
[122] NEWS DISPLAY SPEED...................................................................................................2-41
[125] EXECUTIVE STATE ............................................................................................................2-42
[200] OPEN CUSTOMER PROGRAMMING ...............................................................................2-44
[201] CHANGE CUSTOMER PASSCODE ..................................................................................2-46
[202] CHANGE FEATURE PASSCODE.......................................................................................2-47
[203] ASSIGN UA DEVICE...........................................................................................................2-49
[204] COMMON BELL CONTROL ...............................................................................................2-50
[205] ASSIGN LOUD BELL ..........................................................................................................2-51
[206] BARGE-IN TYPE.................................................................................................................2-52
[207] ASSIGN VM/AA PORT ........................................................................................................2-53
[208] ASSIGN RING TYPE...........................................................................................................2-54
[209] ASSIGN ADD-ON MODULE................................................................................................2-55
[210] CUSTOMER ON/OFF PER TENANT .................................................................................2-56
[211] DOOR RING ASSIGNMENT ...............................................................................................2-61

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[214] DISA ALARM RINGING STATION...................................................................................... 2-62
[215] VOICE DIALLER OPTIONS ............................................................................................... 2-63
[216] VOICE DIALLER ASSIGNMENTS ..................................................................................... 2-64
[217] ISDN SERVICE TYPE ........................................................................................................ 2-65
[220] STATION PAIR.................................................................................................................... 2-66
[221] TRAFFIC REPORT OPTION.............................................................................................. 2-67
[222] EXTENSION TYPE............................................................................................................. 2-69
[223] FAX PAIR ............................................................................................................................ 2-71
[224] WAKE-UP ANNOUNCEMENT ........................................................................................... 2-72
[300] CUSTOMER ON/OFF PER STATION................................................................................ 2-74
[301] ASSIGN STATION COS ..................................................................................................... 2-76
[302] PICKUP GROUPS.............................................................................................................. 2-78
[303] ASSIGN BOSS/SECRETARY ............................................................................................ 2-79
[304] ASSIGN EXTENSION/TRUNK USE .................................................................................. 2-80
[305] ASSIGN FORCED CODE................................................................................................... 2-82
[306] HOT LINE/OFF HOOK SELECTION.................................................................................. 2-83
[308] ASSIGN BACKGROUND MUSIC SOURCE ...................................................................... 2-84
[309] ASSIGN STATION MOH SOURCE .................................................................................... 2-86
[310] LCR CLASS OF SERVICE................................................................................................. 2-88
[312] ALLOW CALLER ID............................................................................................................ 2-89
[313] COPY STN/TRK USE......................................................................................................... 2-90
[314] CONFIRM OUTGOING CALL ............................................................................................ 2-91
[315] BRANCH GROUP .............................................................................................................. 2-92
[316] DISTINCTIVE RINGING..................................................................................................... 2-93
[317] ASSIGN STATION/STATION USE ..................................................................................... 2-95
[318] ASSIGN TRUNK/TRUNK USE ........................................................................................... 2-96
[319] CUSTOMER SET RELOCATION....................................................................................... 2-97
[320] PRESET FWD NO ANSWER ........................................................................................... 2-100
[323] CALLING PARTY NUMBER............................................................................................. 2-102
[324] SLI2 GAIN CONTROL...................................................................................................... 2-104
[400] CUSTOMER ON/OFF PER TRUNK................................................................................. 2-105
[401] TRUNK LINE/PBX LINE ................................................................................................... 2-107
[402] TRUNK DIAL TYPE .......................................................................................................... 2-108
[403] TRUNK TOLL CLASS....................................................................................................... 2-109
[404] TRUNK NAME ...................................................................................................................2-111
[405] TRUNK CO TEL NUMBER................................................................................................2-112
[406] TRUNK RING ASSIGNMENT............................................................................................2-114
[407] FORCED TRUNK RELEASE ............................................................................................2-115
[408] ASSIGN TRUNK MOH SOURCE......................................................................................2-116
[409] TRUNK STATUS READ.....................................................................................................2-118

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[410] ASSIGN DISA TRUNK.......................................................................................................2-120
[411] ASSIGN E1 SIGNAL TYPE ...............................................................................................2-121
[412] ASSIGN TRUNK SIGNAL .................................................................................................2-124
[413] VMS CALL TYPE...............................................................................................................2-125
[414] ASSIGN CALLER ID TRUNKS (Malaysia and Israel Only) ..............................................2-126
[415] REPORT TRUNK ABANDON DATA .................................................................................2-128
[416] ASSIGN E & M/DID RINGDOWN .....................................................................................2-129
[418] R2MFC SIGNALING .........................................................................................................2-131
[419] TRUNK NIGHT GROUP....................................................................................................2-133
[420] PRS SIGNAL .....................................................................................................................2-134
[421] TRUNK GAIN CONTROL..................................................................................................2-136
[422] TRUNK TMC GAIN............................................................................................................2-138
[423] S/T MODE .........................................................................................................................2-139
[424] BRI S0 MAPPING..............................................................................................................2-140
[425] BRI AND PRI CARD RESTART ........................................................................................2-141
[426] E1/PRI CRC4 OPTION .....................................................................................................2-142
[427] PRI OPTIONS ...................................................................................................................2-143
[428] BRI OPTIONS ...................................................................................................................2-146
[429] MSN DIGIT ........................................................................................................................2-150
[430] TRUNK COS......................................................................................................................2-152
[433] COST RATE ......................................................................................................................2-154
[434] CONNECTION STATUS....................................................................................................2-155
[436] INSERT DIGIT ...................................................................................................................2-158
[500] SYSTEM-WIDE COUNTERS............................................................................................2-159
[501] SYSTEM TIMERS .............................................................................................................2-161
[502] STATION-WIDE TIMERS ..................................................................................................2-168
[503] TRUNK-WIDE TIMER .......................................................................................................2-170
[504] PULSE MAKE/BREAK RATIO ..........................................................................................2-173
[505] ASSIGN DATE AND TIME.................................................................................................2-174
[506] TONE CADENCE ..............................................................................................................2-175
[507] ASSIGN RING PLAN TIME ...............................................................................................2-177
[508] CALL COST.......................................................................................................................2-179
[509] HOLIDAY ASSIGNMENT ..................................................................................................2-180
[510] SLI RING CADENCE ........................................................................................................2-181
[511] MSG WAITING LAMP CADENCE.....................................................................................2-183
[513] HOTEL TIMER...................................................................................................................2-184
[514] TONE SOURCE ................................................................................................................2-185
[515] ASSIGN DAYLIGHT SAVING DATE .................................................................................2-186
[600] ASSIGN OPERATOR GROUP..........................................................................................2-187
[601] SIGN STATION GROUP ...................................................................................................2-188

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[602] STATION GROUP NAME ................................................................................................. 2-193
[603] ASSIGN TRUNK GROUP................................................................................................. 2-194
[604] ASSIGN STATION TO PAGE ZONE ................................................................................ 2-196
[605] ASSIGN EXTERNAL PAGE ZONE .................................................................................. 2-197
[606] ASSIGN SPEED BLOCK.................................................................................................. 2-198
[607] UCD OPTIONS ................................................................................................................. 2-200
[608] ASSIGN REVIEW BLOCK................................................................................................ 2-205
[609] CALL LOG BLOCK ........................................................................................................... 2-206
[610]ASSIGN R2 CALL TYPE (China Only).............................................................................. 2-207
[611] ALLOW TEXT MESSAGING............................................................................................. 2-208
[612] ALLOW GROUP CONFERENCE..................................................................................... 2-209
[614] STATION/TRUNK USE GROUP ...................................................................................... 2-210
[615] MGI GROUP......................................................................................................................2-211
[616] MGI USER ........................................................................................................................ 2-213
[700] COPY COS CONTENTS.................................................................................................. 2-214
[701] ASSIGN COS CONTENTS............................................................................................... 2-215
[702] TOLL DENY TABLE .......................................................................................................... 2-219
[703] TOLL ALLOWANCE TABLE.............................................................................................. 2-221
[704] ASSIGN WILD CHARACTER........................................................................................... 2-223
[705] ASSIGN SYSTEM SPEED DIAL ...................................................................................... 2-224
[706] SYSTEM SPEED DIAL BY NAME ................................................................................... 2-226
[707] AUTHORIZATION CODE ................................................................................................. 2-228
[708] ACCOUNT CODE ............................................................................................................. 2-229
[709] TOLL PASS CODE/SPECIAL CODE TABLE ................................................................... 2-230
[710] LCR DIGIT TABLE ............................................................................................................ 2-232
[711] LCR TIME TABLE ............................................................................................................. 2-233
[712] LCR ROUTE TABLE......................................................................................................... 2-234
[713] LCR MODIFY DIGIT TABLE............................................................................................. 2-236
[714] DID NUMBER AND NAME TRANSLATION..................................................................... 2-238
[715] ROGRAMMED STATION MESSAGE .............................................................................. 2-242
[717] UCD AGENT ID ................................................................................................................ 2-244
[718] MY AREA CODE............................................................................................................... 2-245
[719] IDLE DISPLAY .................................................................................................................. 2-246
[720] COPY KEY PROGRAMMING .......................................................................................... 2-247
[721] SAVE STATION KEY PROGRAMMING........................................................................... 2-248
[722] STATION KEY PROGRAMMING ..................................................................................... 2-249
[723] SYSTEM KEY PROGRAMMING ..................................................................................... 2-254
[724] DIAL NUMBERING PLAN ................................................................................................ 2-256
[725] SMDR OPTIONS ..............................................................................................................2-262
[726] VM/AA OPTIONS.............................................................................................................. 2-265

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[728] CID TRANSLATION TABLE ..............................................................................................2-271
[730] AA RECORD GAIN............................................................................................................2-272
[731] AA RAM CLEAR ................................................................................................................2-273
[732] AA TRANSLATION TABLE ................................................................................................2-274
[733] AA PLAN TABLE................................................................................................................2-278
[735] AA USE TABLE..................................................................................................................2-282
[736] AUTO ATTENDANT MESSAGE MATCH..........................................................................2-284
[739] ASSIGN AA MOH ..............................................................................................................2-285
[740] DECT SYSTEM CODE .....................................................................................................2-286
[741] DECT CLEAR REGISTRATION........................................................................................2-288
[743] DBS RESTART..................................................................................................................2-290
[744] BSI STATUS ......................................................................................................................2-292
[745] DBS STATUS.....................................................................................................................2-293
[746] DECT REGISTRATION ON/OFF ......................................................................................2-294
[747] BSI RF CARRIER..............................................................................................................2-295
[748] COSTING DIAL PLAN.......................................................................................................2-296
[749] RATE CALCULATION TABLE...........................................................................................2-298
[750] VM CARD RESTART ........................................................................................................2-300
[751] ASSIGN MAILBOX ............................................................................................................2-302
[752] AUTO RECORD ................................................................................................................2-303
[753] WARNING DESTINATION ................................................................................................2-305
[754] VM HALT ...........................................................................................................................2-306
[755] VM ALARM ........................................................................................................................2-307
[756] ASSIGN VM MOH .............................................................................................................2-308
[757] VM IN/OUT ........................................................................................................................2-310
[758] VM DAY/NIGHT................................................................................................................. 2-311
[759] CLI RINGING.....................................................................................................................2-312
[760] ITEM COST TABLE ...........................................................................................................2-315
[761] TAX RATE SETUP.............................................................................................................2-317
[762] ROOM COST RATE ..........................................................................................................2-319
[800] ENABLE TECHNICIAN PROGRAM .................................................................................2-320
[801] CHANGE TECHNICIAN PASSCODE ...............................................................................2-321
[802] CUSTOMER ACCESS MMC NUMBER............................................................................2-322
[803] ASSIGN TENANT GROUP ...............................................................................................2-323
[804] SYSTEM I/O PARAMETER...............................................................................................2-324
[805] SYSTEM VERSION DISPLAY ..........................................................................................2-327
[806] CARD PRE-INSTALL ........................................................................................................2-328
[807] PHONE VOLUME CONTROL...........................................................................................2-330
[809] LEVEL AND GAIN .............................................................................................................2-332
[810] HALT PROCESSING.........................................................................................................2-335

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[811] RESET SYSTEM ..............................................................................................................2-336
[812] SET COUNTRY CODE..................................................................................................... 2-337
[813] HOTEL OPERATION ........................................................................................................ 2-338
[814] SYSTEM MMC LANGUAGE ............................................................................................ 2-339
[815] CUSTOMER DATABASE COPY ...................................................................................... 2-340
[816] CONFERENCE GAIN....................................................................................................... 2-342
[818] PROGRAM DOWNLOAD................................................................................................. 2-344
[819] SMART MEDIA FILE CONTROL...................................................................................... 2-345
[820] ASSIGN SYSTEM LINK ID............................................................................................... 2-347
[821] ASSIGN NETWORK TRUNK ........................................................................................... 2-348
[822] SET VIRTUAL EXTENSION TYPE .................................................................................. 2-349
[823] ASSIGN NETWORK COS................................................................................................ 2-351
[824] NETWORK DIAL TRANSLATION .................................................................................... 2-353
[825] ASSIGN NETWORKING OPTION ................................................................................... 2-355
[826] ASSIGN SYSTEM REFERENCE CLOCK ....................................................................... 2-357
[829] LAN PRINTER PARAMETER........................................................................................... 2-358
[830] ETHERNET PARAMETERS............................................................................................. 2-360
[831] MGI PARAMETERS ......................................................................................................... 2-363
[832] VOIP ACCESS CODE ...................................................................................................... 2-365
[833] VoIP IP TABLE .................................................................................................................. 2-367
[834] H.323 OPTIONS ............................................................................................................... 2-369
[835] MGI DSP OPTIONS ......................................................................................................... 2-371
[836] H.323 GK OPTIONS......................................................................................................... 2-375
[837] SIP OPTIONS ................................................................................................................... 2-377
[838] PRIVATE IP ADDRESSES ............................................................................................... 2-380
[840] IP PHONE INFORMATION............................................................................................... 2-381
[841] SYSTEM IP OPTIONS ..................................................................................................... 2-384
[844] IP STATION TYPE ............................................................................................................ 2-388
[845] WLAN PARAMETER ........................................................................................................ 2-389
[846] WIP INFORMATION ......................................................................................................... 2-395
[847] WLAN RESET AND STATUS CHECK ............................................................................. 2-397
[848] WLAN IP/MAC LIST ......................................................................................................... 2-398
[849] WLAN CONFIGURATION ................................................................................................ 2-399
[850] SYSTEM RESOURCE DISPLAY ..................................................................................... 2-401
[851] ALARM REPORTING ....................................................................................................... 2-402
[852] SYSTEM ALARM ASSIGNMENTS .................................................................................. 2-404
[853] MAINTENANCE BUSY......................................................................................................2-411
[854] DIAGNOSTIC TIME.......................................................................................................... 2-413
[855] SYSTEM OPTIONS.......................................................................................................... 2-414
[856] TECH PROGRAMMING LOGS........................................................................................ 2-416

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[858] ASSIGN SYSTEM EMERGENCY ALARM .......................................................................2-417
[859] HARDWARE VERSION DISPLAY ....................................................................................2-418
[860] UCD STATUS SERVICE ...................................................................................................2-420
[861] SYSTEM OPTIONS...........................................................................................................2-421
[890] INITIALIZE PORT..............................................................................................................2-423
ANNEX A. Abbreviation A-1
A ~ G ............................................................................................................................................ A-1
I ~ Q ............................................................................................................................................ A-2
R ~ W ............................................................................................................................................ A-3
LIST OF FIGURES
Figure 1.1 DS-4028E phone ....................................................................................................... 1-2
Figure 1.2 DS-5038D phone....................................................................................................... 1-3
Figure 1.3 DS-5021D/ITP-5021D phone .................................................................................... 1-3
Figure 1.4 DS-5014D/ITP-5014D phone .................................................................................... 1-4
LIST OF TABLES
Table 2.1 Customer Set Relocation Allow Table....................................................................... 2-98

OfficeServ 500 Programming Guide
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CHAPTER 1. Overview Of MMC
Programming
In this chapter, the things to know before you start MMC programming, and the phone
buttons and cautions will be discussed.
1.1 Introduction to Programming
The MMC program means the changes on the data that is used for the system operation
program. There are 3 levels of MMC programming, such as technician, operator, and
station levels. According to the programming level, the station can program or cannot
program the data change. The technician level programming and the operator level
programming require a passcode for each level while the station level programming does
not require a passcode.
Program List by User’s Level
For information about the programming level classified by user’s level, refer to
‘1.4 Program List by User’s Level’ of this chapter.

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1.2 Phone Buttons
There are several phones that are allowed for MMC programming;
yDS-4000 series phones: DS-4028E, DS-4018E, DS-4008E
yDS-5000D series phone: DS-5038D, DS-5021D, DS-5014D
yITP-5000D series phone: ITP-5021D, ITP-5014D
1.2.1 DS-4000 Series phones
The following figure shows the shape of DS-4028E phone among DS-4000 series phones.
Figure 1.1 DS-4028E phone
Among 3 Soft buttons, the first one is called the ‘Left Soft button’, which is used to save
the modified data or to move the cursor inside the LCD display in the left direction.
Among 3 Soft buttons, the third one is called the ‘Right Soft button’, which is used to save
the modified data or to move the cursor in the right direction.
Among 8 programmable buttons, the first 6 programmable buttons are assigned as ‘A~F’ to
carry out specific functions or usage while programming. Generally, these buttons perform
specific functions that you set for each corresponding button.
When MMC programming, other functions programmed on the programmable buttons are
as follows:
yVolume buttons: Search the selected items.
yDial keypad: Confirm the status
Hold Button
Volume Buttons
Dial Buttons
LCD Dis
p
la
y
A Button
B Button
Transfer Button Speaker
Button
Left Soft Button Right Soft Button
ANS/RLS Button

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ySoft buttons: Move the cursor
ySpeaker Button: Save data and proceed to the next program
yHold Button: Erase the previously entered item
yA button: Select either a capital letter or small letter
yB button: Select either a Korean character or English character
yTransfer Button: Enter the programming code
1.2.2 DS/ITP-5000D Series Phones
There are several DS/ITP-5000D series phones, such as DS-5038D, DS-5021D, DS-5014D,
ITP-5021D, ITP-5014D as shown in the figures below:
Figure 1.2 DS-5038D phone
Figure 1.3 DS-5021D/ITP-5021D phone
Dial Buttons
Soft buttons
Scroll Button
Redial Button
Conference Button
Transfer Button
Hold Button
Speaker Button
LCD Display
Telephone Status Indicator
Microphone
Volume Buttons
Navigation Buttons
Pro
g
rammable Buttons
(
21
)
B Buttons
A Buttons
Dial Buttons
Soft buttons
Scroll Button
Pro
g
rammable Buttons
(
21
)
Redial Button
Conference Button
Transfer Button
Hold Button
Speaker Button
LCD Display
Telephone Status Indicator
Microphone
Programmable Buttons(17)
Volume Buttons
B Buttons
A Buttons

CHAPTER 1. Ошибка! Стиль не определен.
1-4 © SAMSUNG Electronics Co., Ltd.
Figure 1.4 DS-5014D/ITP-5014D phone
The DS-5000D series phones have 38/21/14 programmable buttons that a station can
register any functions he/she wants to use. Also, there are several other function buttons:
the dial buttons, the volume button for controlling a voice volume, the redial button that
allows to redial the latest phone number, the conference button that can be used during the
conference, the transfer button that is used to transfer a call received during a phone
conversation to another station, the hold button to hold a call for a while, the speaker button,
and the navigation buttons that are designed for the convenience of phone users.
And, there is the LCD display that displays the station status and various other kinds of
information. With three colors like red, green, and yellow, the station status indicator
displays the current status of station.
Dial Buttons
Soft buttons
Scroll Button
Redial Button
Conference Button
Transfer Button
Hold Button
Speaker Button
LCD Display
Telephone Status Indicator
Microphone
Volume Buttons
Navigation Buttons
Programmable Buttons(14)
B Buttons
A Buttons