Samsung QM50R User manual

© Samsung
Samsung owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung is prohibited. Trademarks other than Samsung are property of their respective owners.
QBR (QB43R QB49R QB50R QB55R QB65R QB75R QB85R QB98R)
QER (QE82R)
QMR (QM32R QM43R QM49R QM50R QM55R QM65R QM75R QM85R)
QMR-T (QM32R-T QM43R-T QM55R-T)
The colour and the appearance may differ depending on the product, and the content in the
manual is subject to change without prior notice to improve the performance.
Recommended hours of use per day for the QBR models (except for QB98R), QM32R-T, and QER
models is less than 16 hours.
If the product is used for longer than 16 hours a day, the warranty may be void.
An administration fee may be charged in the following situations:
(a) An engineer is called out at your request, but it is found that the product has no defect (i.e.,
where the user manual has not been read).
(b) You bring the unit to a repair centre, but it is found that the product has no defect (i.e.,
where the user manual has not been read).
You will be informed of the administration fee amount before a technician visits.
Smart Signage User Manual (By Model)
This manual provides information about your Smart Signage including supported types and product specications per model.

Table of contents
Preparations
Checking the Components 3
Parts 4
QM32R/Q*43R/Q*49R/Q*50R/Q*55R/
Q*65R/Q*75R/Q*85R/QE82R/QM32R-T/
QM43R-T/QM55R-T 4
QB98R 5
Anti-theft Lock 6
Ports 7
Q*43R/Q*49R/Q*50R/Q*55R/Q*65R/
Q*75R/Q*85R/QE82R 7
QM32R 8
QB98R 9
QM32R-T 10
QM43R-T/QM55R-T 11
Control menu 12
Administrator menu (Supported models:
QMR-T) 13
Precautions when handling the panel 14
Before Installing the Product (Installation
Guide) 15
Tilting Angle and Rotation 15
Ventilation 15
Installing the Wall Mount 16
Preparing before installing Wall-Mount 16
Installing the Wall Mount 16
Wall Mount Kit Specifications (VESA) 17
2
Specifications
General 22
Preset Timing Modes 25
Appendix
Licence 26
Using a touchscreen monitor
(Supported models: QMR-T)
Touchscreen monitor 18
Read below before using the product 18
Connecting the touch overlay 18
Connecting the touchscreen monitor 19
Connecting to a PC 19
Connecting to a laptop or tablet PC 19
Configuring the touchscreen monitor
settings 20
Calibration 20

3
Preparations
Chapter 01
"Contact the vendor where you
purchased the product if any
components are missing.
"The appearance of the components
may differfrom the images shown.
"A stand is not provided with the
product. To install a stand, you can
purchase one separately.
"The RS232C adapter can be used to
connect to another monitor using the
D-SUB (9-pin) type RS232C cable.
Checking the Components
Quick Setup Guide Warranty card
(Not available in some locations) Regulatory guide Power cord
Batteries (AAA x 2)
(Not available in some locations) Remote Control RS232C adapter
HOLDER-CABLE
(Supported models: Q*65R,
Q*75R, Q*85R, QB98R, QE82R)
Holder-Ring x 4
(Supported models: Q*43R,
Q*49R, Q*50R, Q*55R, Q*65R,
Q*75R, QM43R-T, QM55R-T)
TOUCH OUT cable x 2
(Supported models: QMR-T)

4
Parts
QM32R/Q*43R/Q*49R/Q*50R/Q*55R/
Q*65R/Q*75R/Q*85R/QE82R/QM32R-T/
QM43R-T/QM55R-T
2.5 m 2.5 m
30°
30°
Power button
Power indicator
Remote sensor
4 m
Speaker
"The colour and shape of parts may differ from what is shown. Specifications are subject to change without
notice to improve quality.
Parts Description
Remote sensor
Press a button on the remote control pointing at the sensor on the front of the product
to perform the corresponding function.
"Using other display devices in the same space as the remote control of this product
can cause the other display devices to be inadvertently controlled.
Power button Turns the product on or off.
Use the remote control within 2.5 m to 4 m from the sensor on the product at an angle of 30° from the left and
right.
"To enhance the IR receiver performance, connect an external IR cable (sold separately) to the IR IN port.

5
QB98R
ON/OFF
Speaker
Spacer logo
Remote sensor & Power button
"The colour and shape of parts may differ from what is shown. Specifications are subject to change without
notice to improve quality.
Parts Description
Spacer logo Do not pull on the spacer logo using force. The logo may tear or break off.
Remote sensor
Press a button on the remote control pointing at the bottom of the product face to
perform the function. The remote control sensor is located on the bottom of the product.
"Using other display devices in the same space as the remote control of this product
can cause the other display devices to be inadvertently controlled.
To use remote/eco sensor, make sure the sliding power button
is protruding from the bottom of the product.
Power button
To use the power button, make sure the sliding power button
is not protruding from the bottom of the product.
Use the remote control within 7 m to 10 m from the sensor on the product at an angle of 30° from the left and right.
"To enhance the IR receiver performance, connect an external IR cable (sold separately) to the IR IN port.

6
Anti-theft Lock
"An anti-theft lock allows you to use the product securely even in public places.
"The locking device shape and locking method depend on the manufacturer. Refer to the user guide provided with your anti-theft locking device for details.
"The following images are for reference only. Real-life situations may differ from what is shown in the images.
"Supported model: QB98R
To lock an anti-theft locking device:
1
Fix the cable of your anti-theft locking device to a heavy object such as a desk.
2
Put one end of the cable through the loop on the other end.
3
Insert the locking device into the anti-theft lock slot at the back of the product.
4
Lock the locking device.
– An anti-theft locking device can be purchased separately.
– Refer to the user guide provided with your anti-theft locking device for details.
– Anti-theft locking devices can be purchased at electronics retailers or online.

7
Ports
Q*43R/Q*49R/Q*50R/Q*55R/Q*65R/
Q*75R/Q*85R/QE82R
"The colour and shape of parts may differ from what is shown.
Specifications are subject to change without notice to improve quality.
QM43R / QM49R / QM50R /
QM55R / QM65R / QM75R /
QM85R
QE82R
QB43R / QB49R / QB50R /
QB55R / QB65R / QB75R /
QB85R
Port Description
USB 1 ¨(1.0A)
Connect to a USB memory device.
"The USB ports on the product accept a maximum constant current of 1.0A.
If the maximum value is exceeded, USB ports may not work.
RJ45
Connects to MDC and the Internet using a LAN cable. (10/100 Mbps)
"Use Cat7(*STP Type) cable for the connection.
*Shielded Twist Pair.
RS232C IN
Connects to MDC using an RS232C adapter.
DVI/MAGICINFO IN
DVI IN: Connects to a source device using a DVI cable or HDMI-DVI cable.
MAGICINFO IN: Connects to a network box using DP-DVI cable to use Magicinfo.
DVI IN
HDMI IN 1 (ARC)
Connects to a source device using a HDMI cable or HDMI-DVI cable.
HDMI IN 2
HDMI IN 2 (DAISY CHAIN IN)
•Connects to a source device using a HDMI cable or HDMI-DVI cable.
•Connects to another product using a HDMI cable.
DP IN (DAISY CHAIN IN)
Connects to a PC using a DP cable.
HDMI OUT (DAISY CHAIN OUT)
Connects to another product using a HDMI cable.
USB 2(0.5A)
Connect to a USB memory device.
"The USB ports on the product accept a maximum constant current of
0.5A. If the maximum value is exceeded, USB ports may not work.
DVI/HDMI AUDIO IN
Receives sound from a source device via an audio cable.
AUDIO OUT
Outputs sound to an audio device via an audio cable.
IR IN
Connects to an external IR cable that receives signals from the remote control.
RS232C OUT
Connects to MDC using an RS232C adapter.

8
QM32R
"The colour and shape of parts may differ from what is shown.
Specifications are subject to change without notice to improve quality.
Port Description
USB 1 ¨(1.0A)
Connect to a USB memory device.
"The USB ports on the product accept a maximum constant current of 1.0A.
If the maximum value is exceeded, USB ports may not work.
HDMI IN 1 (ARC)
Connects to a source device using a HDMI cable or HDMI-DVI cable.
RJ45
Connects to MDC and the Internet using a LAN cable. (10/100 Mbps)
"Use Cat7(*STP Type) cable for the connection.
*Shielded Twist Pair.
RS232C IN
Connects to MDC using an RS232C adapter.
HDMI IN 2 (DAISY CHAIN IN)
•Connects to a source device using a HDMI cable or HDMI-DVI cable.
•Connects to another product using a HDMI cable.
DP IN (DAISY CHAIN IN)
Connects to a PC using a DP cable.
HDMI OUT (DAISY CHAIN OUT)
Connects to another product using a HDMI cable.
USB 2(0.5A)
Connect to a USB memory device.
"The USB ports on the product accept a maximum constant current of
0.5A. If the maximum value is exceeded, USB ports may not work.
AUDIO OUT
Outputs sound to an audio device via an audio cable.
IR IN
Connects to an external IR cable that receives signals from the remote control.
RS232C OUT
Connects to MDC using an RS232C adapter.

9
QB98R
"The colour and shape of parts may differ from what is shown.
Specifications are subject to change without notice to improve quality.
Port Description
RJ45
Connects to MDC and the Internet using a LAN cable. (10/100 Mbps)
"Use Cat7(*STP Type) cable for the connection.
*Shielded Twist Pair.
USB 1 ¨(1.0A)
Connect to a USB memory device.
"The USB ports on the product accept a maximum constant current of 1.0A.
If the maximum value is exceeded, USB ports may not work.
DVI/MAGICINFO IN
DVI IN: Connects to a source device using a DVI cable or HDMI-DVI cable.
MAGICINFO IN: Connects to a network box using DP-DVI cable to use Magicinfo.
RS232C IN
Connects to MDC using an RS232C adapter.
RS232C OUT
Connects to MDC using an RS232C adapter.
DVI/HDMI AUDIO IN
Receives sound from a source device via an audio cable.
HDMI IN 1 (ARC)
Connects to a source device using a HDMI cable or HDMI-DVI cable.
HDMI IN 2 (DAISY CHAIN IN)
•Connects to a source device using a HDMI cable or HDMI-DVI cable.
•Connects to another product using a HDMI cable.
DP IN (DAISY CHAIN IN)
Connects to a PC using a DP cable.
HDMI OUT (DAISY CHAIN OUT)
Connects to another product using a HDMI cable.
USB 2(0.5A)
Connect to a USB memory device.
"The USB ports on the product accept a maximum constant current of
0.5A. If the maximum value is exceeded, USB ports may not work.
AUDIO OUT
Outputs sound to an audio device via an audio cable.
IR IN
Connects to an external IR cable that receives signals from the remote control.

10
QM32R-T
"The colour and shape of parts may differ from what is shown.
Specifications are subject to change without notice to improve quality.
Port Description
USB 1 ¨(1.0A)
Connect to a USB memory device or TOUCH OUT cable.
"The USB ports on the product accept a maximum constant current of 1.0A.
If the maximum value is exceeded, USB ports may not work.
HDMI IN 1 (ARC)
Connects to a source device using a HDMI cable or HDMI-DVI cable.
RJ45
Connects to MDC and the Internet using a LAN cable. (10/100 Mbps)
"Use Cat7(*STP Type) cable for the connection.
*Shielded Twist Pair.
RS232C IN
Connects to MDC using an RS232C adapter.
HDMI IN 2 (DAISY CHAIN IN)
•Connects to a source device using a HDMI cable or HDMI-DVI cable.
•Connects to another product using a HDMI cable.
DP IN (DAISY CHAIN IN)
Connects to a PC using a DP cable.
HDMI OUT (DAISY CHAIN OUT)
Connects to another product using a HDMI cable.
USB 2(0.5A)
Connect to a USB memory device or TOUCH OUT cable.
"The USB ports on the product accept a maximum constant current of
0.5A. If the maximum value is exceeded, USB ports may not work.
AUDIO OUT
Outputs sound to an audio device via an audio cable.
IR IN
Connects to an external IR cable that receives signals from the remote control.
RS232C OUT
Connects to MDC using an RS232C adapter.
TOUCH OUT SCREEN
Connect to a USB port on the product to use the touch function.
TOUCH OUT PC
Connect to a USB port on a PC to use the touch function.

11
QM43R-T/QM55R-T
"The colour and shape of parts may differ from what is shown.
Specifications are subject to change without notice to improve quality.
Port Description
USB 1 ¨(1.0A)
Connect to a USB memory device or TOUCH OUT cable.
"The USB ports on the product accept a maximum constant current of 1.0A.
If the maximum value is exceeded, USB ports may not work.
RJ45
Connects to MDC and the Internet using a LAN cable. (10/100 Mbps)
"Use Cat7(*STP Type) cable for the connection.
*Shielded Twist Pair.
RS232C IN
Connects to MDC using an RS232C adapter.
DVI/MAGICINFO IN
DVI IN: Connects to a source device using a DVI cable or HDMI-DVI cable.
MAGICINFO IN: Connects to a network box using DP-DVI cable to use Magicinfo.
HDMI IN 1 (ARC)
Connects to a source device using a HDMI cable or HDMI-DVI cable.
HDMI IN 2 (DAISY CHAIN IN)
•Connects to a source device using a HDMI cable or HDMI-DVI cable.
•Connects to another product using a HDMI cable.
DP IN (DAISY CHAIN IN)
Connects to a PC using a DP cable.
HDMI OUT (DAISY CHAIN OUT)
Connects to another product using a HDMI cable.
USB 2(0.5A)
Connect to a USB memory device or TOUCH OUT cable.
"The USB ports on the product accept a maximum constant current of
0.5A. If the maximum value is exceeded, USB ports may not work.
DVI/HDMI AUDIO IN
Receives sound from a source device via an audio cable.
AUDIO OUT
Outputs sound to an audio device via an audio cable.
IR IN
Connects to an external IR cable that receives signals from the remote control.
RS232C OUT
Connects to MDC using an RS232C adapter.
TOUCH OUT SCREEN
Connect to a USB port on the product to use the touch function.
TOUCH OUT PC
Connect to a USB port on a PC to use the touch function.

12
Control menu
"The power button(«) is located on the bottom of the product.
"If you press the power button on the product when the product is
turned on, the control menu will be displayed.
Power off Source
Press: Move Press & Hold: Select
Items Description
Power off
Power off the product.
•With the control menu screen displayed, briefly press the power button to
move the cursor to Power off, and then press and hold the power button to
turn off the product.
Source
Select the connected input source.
•With the control menu screen displayed, briefly press the power button to
move the cursor to Source, and then press and hold the power button to
display the input source screen.
•With the input source screen displayed, press and hold the power button to
switch to the desired input source.
"The power button can only be used for Power off and Source.
"To exit from the control menu screen, wait for 3 seconds or more without pressing the power button.

13
Administrator menu (Supported
models: QMR-T)
"Touching and holding on the screen when the product is turned on
displays the administrator menu.
"If the touchscreen control is not available, use the remote control to
go to System → Touch Control → Touch Control and select On from the
OSD menu.
"If the administrator menu is not displayed, use the remote control to
go to System → Touch Control → Admin Menu Lock and select Off from
the OSD menu.
"This menu is not displayed, when using touch mode on a connected PC.
Volume Home Menu Source Power
Buttons Description
Volume Adjust the Volume.
•Select Volume from the administrator menu.
Home Enter Home screen.
•Select Home from the administrator menu.
Menu
Display the OSD menu.
To change settings, select a menu item.
•Select Menu from the administrator menu.
Source
Select the connected input source.
Select an input source from the displayed list of input sources.
•Select Source from the administrator menu.
Power Power off the product.
•Select Power from the administrator menu.

14
Precautions when handling the panel
"The colour and the appearance may differ depending on the model.
Do not stand the product as shown in the image. The panel is fragile
and can get damaged.
Lay the product down to handle it as shown in the image. (the
packaging can be used).
"Supported models: 85 inches or more
Ensure you use the handles on the back when moving the product.
"Supported models: 85 inches or more
15 mm
Do not hold or grasp any area of the product within 15 mm from the
front.

15
Before Installing the Product (Installation
Guide)
To prevent injury, this apparatus must be securely attached to the floor/wall in accordance
with the installation instructions.
•Ensure that an authorised installation company installs the wall mount.
•Otherwise, it may fall and cause personal injury.
•Make sure to install the specified wall mount.
Tilting Angle and Rotation
"Contact Samsung Customer Service Centre for further details.
•The product can be tilted at a maximum angle of 15° from a perpendicularwall surface.
•To use the product in Portrait mode, rotate clockwise until the power indicator (Aor B) is
positioned as shown in the images below.
15°
AB
A
B
"Do not use this model installed on a ceiling, floor, or table.
Ventilation
"Contact Samsung Customer Service Centre for further details.
Installation on a PerpendicularWall
AMinimum 40 mm
BAmbient temperature: Under 35 °C
"When installing the product on a perpendicularwall, allow at least
40 mm of space between the product and wall surface for ventilation
and ensure that the ambient temperature is kept below 35 °C.
A
B
Installation on an Indented Wall
AMinimum 40 mm
BMinimum 70 mm
CMinimum 50 mm
DMinimum 50 mm
EAmbient temperature: Under 35 °C
"When installing the product on an indented
wall, allow at least the space specified above
between the product and wall for ventilation
and ensure that the ambient temperature is
kept below 35 °C.
B
D
C
D
B
C
E
A

16
Installing the Wall Mount
A
Preparing before installing Wall-Mount
To install a wall-mount from another manufacturer, use the Holder-Ring.
"For the QM32R-T, QB85R, QM85R and 82-inch models that it does not provide Holder-Ring(A).
Installing the Wall Mount
•The wall mount kit (sold separately) allows you to mount the product on the wall.
•The provided image is only for reference. For detailed information on installing the wall mount, see instructions
provided with the wall mount.
•We recommend you contact a technician for assistance when installing the wall mount bracket.
•Samsung is not responsible for any damage to the product or injury to yourself or others if you select to install
the wall mount on your own.

17
Wall Mount Kit Specications (VESA)
"Install your wall mount on a solid wall perpendicular to the floor. To
install the product on the otherwall area, contact the nearest agency.
If you install the product on a slanted wall, it may fall and result in
severe personal injury.
•Samsung wall mount kits contain a detailed installation manual and all parts necessary for assembly are
provided.
•Do not use screws that are longer than the standard length or do not comply with the VESA standard screw
specifications. Screws that are too long may cause damage to the inside of the product.
•For wall mounts that do not comply with the VESA standard screw specifications, the length of the screws may
differ depending on the wall mount specifications.
•Do not fasten the screws too firmly. This may damage the product or cause the product to fall, leading to
personal injury. Samsung is not liable for these kinds of accidents.
•Samsung is not liable for product damage or personal injury when a non-VESA or non-specified wall mount is
used or the consumer fails to follow the product installation instructions.
•Do not mount the product at more than a 15 degree tilt.
•Always have at least two people mount the product on a wall. (Four or more people for the 82-inch size and
larger models.)
•Standard dimensions forwall mount kits are shown in the table below.
Model Name VESA screw hole specs (A * B) in
millimetres Standard Screw Quantity
QB43R / QB49R / QB50R /
QB55R / QM32R / QM43R /
QM49R / QM50R / QM55R /
QM32R-T / QM43R-T / QM55R-T
200 × 200
M8 4
QB65R / QB75R / QM65R /
QM75R 400 × 400
QB85R / QM85R / QE82R 600 × 400
QB98R 900 × 600
"Do not install your Wall Mount Kit while your product is turned on. It may result in personal injury due to electric
shock.

18
Using a touchscreen monitor (Supported models: QMR-T)
Chapter 02
Touchscreen monitor
Control a PC by tapping the screen instead of using an input device such as a keyboard or
mouse. The touch screen functions by detecting a minute electric current that runs through
your body (capacitive). Make sure to use the surface of your finger tip when tapping the screen.
Read below before using the product
•Take extra care to ensure an electrical substance does not contact the screen. The screen
may not function properly if there is static.
•Do not press hard on the touchscreen with your finger tip. Do not use a sharp object when
tapping the screen. The screen may break or get damaged.
•Do not tap the screen while wearing a glove, with a dirty finger, or using something sharp
such as your fingernail or a ballpoint pen. The screen may not function properly.
•Take extra care to ensure the screen does not contact moisture. The touch sensor may not
function properly.
•Displaying a still image on the screen for an extended period of time may cause after
images (screen degradation) or stains. Switch off the screen when not in use.
Connecting the touch overlay
"Touch functions are not supported in applications other than the OSD menu and
administrator menu.
Connect the TOUCH OUT cable between TOUCH OUT SCREEN and USB 1 ¨(1.0A) or USB
2(0.5A) port on the product.
TOUCH OUT SCREEN
USB 1
(1.0A), USB 2(0.5A)

19
Connecting the touchscreen monitor
"Connecting parts may differ in different products.
Connecting to a PC
1
Connect your PC to the product using a HDMI or HDMI-DVI cable.
Connecting the devices using a HDMI cable
HDMI IN
Connecting the devices using a HDMI-DVI cable
HDMI IN
2
Connect the power cable from the product to the power outlet.
3
After the power supply is connected, the product automatically detects and switches to the
connected input source.
"If the screen appears blank, turn the product off and then on again.
4
Connect the TOUCH OUT PC port on the product to a USB port on the PC using the TOUCH
OUT cable.
TOUCH OUT PC
Connecting to a laptop or tablet PC
A laptop or tablet PC can be connected to the product using the same method when connecting
a desktop PC.
"If touchscreen control is not available after the devices are connected
– Make sure to connect the HDMI or HDMI-DVI cable before connecting the TOUCH OUT
cable.
– If touchscreen control is still unavailable after the cables are connected properly,
disconnect the TOUCH OUT cable and then connect it again.

20
Conguring the touchscreen monitor settings
To properly use the touch function of the product in Windows, go to Tablet PC Settings and calibrate the product.
"First connect the touchscreen monitor before configuring the following settings.
"The maximum number of touchscreen monitors that can be connected simultaneously varies, depending on the operating system and graphics card settings.
"If Tablet PC Settings is not found in Control Panel, search for Tablet PC Settings from Search Control Panel.
"If used in a multi-screen setup, make sure you have configured QMR-T as the main display.
Calibration
"Instructions below are for Windows 8. The same method applies to both Windows 7,
Windows 8 and Windows 10.
"After changing the Picture Size from the OSD menu, you may need to calibrate the picture
settings again.
"Upon occurrence of an error during calibration, go to Tablet PC Settings. In the Display tab,
tap Reset and calibrate again.
1
In the Display tab, select Setup under Configure.
2
Tap the page displayed on the product with your finger.
"In dual monitor mode: If the following page does not appear on the product, press the
Enter key to display the page.
Touch this screen to identity it as the touchscreen.
If this is not the Tablet PC screen, press Enter to move to the next screen. To close the tool, press Esc.