Samsung OfficeServ 7030 Operating and maintenance instructions

Every effort has been made to eliminate errors and ambiguities in the information contained in this booklet. Any ques-
tions concerning information presented here should be directed to SAMSUNG TELECOMMUNICATIONS AMERICA.
SAMSUNG TELECOMMUNICATIONS AMERICA disclaims all liabilities for damages arising from erroneous interpretation
or use of information presented in this manual.
OfficeServTM 7030
General Description
Supports Software Version 4.60 or Higher

Publication Information
SAMSUNG TELECOMMUNICATIONS AMERICA reserves the right without prior notice to revise
information in this publication for any reason.
SAMSUNG TELECOMMUNICATIONS AMERICA also reserves the right without prior notice to
make changes in design or components of equipment as engineering and manufacturing may
warrant.
Copyright 2007-2012
Samsung Telecommunications America
All rights reserved. No part of this manual may be reproduced in any form or by any means—
graphic, electronic or mechanical, including recording, taping, photocopying or information
retrieval systems—without express written permission of the publisher of this material.
PRINTED IN USA 05/12

TABLE OF CONTENTS
PART DESCRIPTION PAGE
1SYSTEM OVERVIEW
1.1 GENERAL DESCRIPTION ..........................................................................................................................1.1
1.2 SIZE AND CONFIGURATION ..................................................................................................................1.3
1.2.1 CABINET LAYOUT ..........................................................................................................................1.3
1.2.2 SYSTEM CAPACITIES ....................................................................................................................1.5
1.3 TECHNOLOGY ............................................................................................................................................1.7
1.4 PROGRAMMING ........................................................................................................................................1.7
2HARDWARE DESCRIPTIONS
2.1 SYSTEM CABINET ......................................................................................................................................2.1
2.2 EMBEDDED APPLICATIONS ....................................................................................................................2.1
2.3 DAUGHTERBOARD MODULES ..............................................................................................................2.3
2.4 OPTIONAL BOARDS ..................................................................................................................................2.4
2.5 STATION EQUIPMENT ..............................................................................................................................2.5
2.5.1 DS 5000 SERIES EQUIPMENT ....................................................................................................2.5
2.5.2 iDCS SERIES EQUIPMENT ..........................................................................................................2.7
2.5.3 DCS SERIES EQUIPMENT ............................................................................................................2.9
2.5.4 OFFICESERV™ SMT-i SERIES IP EQUIPMENT ....................................................................2.10
2.5.5 OFFICESERV™ COMMUNICATOR SOFTPHONE................................................................2.14
2.5.6 OFFICESERV™ WIRELESS..........................................................................................................2.14
2.5.7 SIP DEVICES ..................................................................................................................................2.16
3SPECIFICATIONS
3.1 ELECTRICAL SPECIFICATIONS................................................................................................................3.1
3.1a I/O VOLTAGE OF PSU ....................................................................................................................3.1
3.2 DIMENSIONS................................................................................................................................................3.1
3.3 ENVIRONMENTAL LIMITS ........................................................................................................................3.1
3.4 CABLE REQUIREMENTS............................................................................................................................3.2
3.5 RING AND TONES ......................................................................................................................................3.2
3.5.1 RING CYCLES....................................................................................................................................3.2
3.5.1a SYSTEM RING CYCLES ................................................................................................................3.2
3.5.2 RING....................................................................................................................................................3.3
3.5.3 SYSTEM TONES ..............................................................................................................................3.3
3.6 KEYSET LED INDICATIONS ......................................................................................................................3.3
OFFICESERV 7030 FEATURE CAPACITIES ........................................................................................................3.4

4BUSINESS FEATURE PACKAGE
4.1 SYSTEM FEATURES DESCRIPTIONS......................................................................................................4.3
4.2 STATION FEATURES DESCRIPTIONS ..................................................................................................4.31
4.3 DISPLAY FEATURES DESCRIPTIONS ..................................................................................................4.39
4.4 AUTO ATTENDANT FEATURE DESCRIPTIONS ................................................................................4.46
4.5 VOICE MAIL FEATURE DESCRIPTIONS ..............................................................................................4.49
4.6 SAMPLE SMDR PRINTOUT WITH CALLER ID ..................................................................................4.55
4.7 SAMPLE SMDR PRINTOUT WITH CALLER ID/ANI NUMBER ......................................................4.56
4.8 SAMPLE OF UCD EMBEDDED REPORT ............................................................................................4.57
4.9 UCD CALL STATISTICS............................................................................................................................4.58
4.10 UCD AGENT STATISTICS ........................................................................................................................4.60
4.11 SAMPLE TRAFFIC REPORT ....................................................................................................................4.61
4.12 TRAFFIC REPORT OVERVIEW ..............................................................................................................4.62
5GENERAL USER INFORMATION
5.1 RADIO FREQUENCY INTERFERENCE....................................................................................................5.1
5.2 FCC REQUIREMENTS ................................................................................................................................5.1
5.3 TELEPHONE COMPANY INTERFACES ..................................................................................................5.1
5.4 MUSIC ON HOLD WARNING ..................................................................................................................5.2
5.5 DISA WARNING ..........................................................................................................................................5.2
5.6 UNDERWRITERS LABORATORIES and CANADIAN STANDARD ASSOCIATION ....................5.2
STANDARD WARRANTY

Convergence: One Solution
(Voice, Data, Wireless)
1.1
Data Services
4 Port Switch (4LM)
Applications
OS Communicator
OS Operator
OS EasySet
OS Dataview
OS Open TSP
OS Messenger
Voice Services
TDM and
Analog sets
IP Phones Wireless
Phone
WAN
PART 1. SYSTEM OVERVIEW
1.1 GENERAL DESCRIPTION
The OfficeServ 7030 is a solution that converges LAN switching functions (LAN/WAN) with the reliability of TDM
voice processing. The OfficeServ 7030 platform supports industry standard Voice over Internet Protocol (VoIP),
Session Initiation Protocol (SIP) as well as the more robust Telephony over IP (ToIP). The integrated Layer 2 switch
module adds powerful access capabilities providing 100 base-T data network solution for your office. Combine
these technologies with Samsung’s Wireless LAN IP Handsets, embedded Voice Mail Application, a suite of
OfficeServ Computer Telephony applications, and much more,all in one powerful platform….A COMPLETE VOICE
SOLUTION FOR THE OFFICE.
FIGURE 1-1
OfficeServ 7030
Softphone
PSTN
OfficeServ Device Manager
Embedded or Standalone Application
Local or Remote Programming
LAN/WAN/MODEM Connectivity
Database Upload/Download
Offline Database Viewing
Search Engine (By MMC/Title)
Software Upgrades to SD
DSL
Access Point
SIP Devices
LAN

The OfficeServ 7030 can be wall-mounted, or set on a desktop. Its compact cabinet design, RJ-45 connectors, and
CAT 5 cabling allows it to easily integrate into any data center environment along with existing data equipment.
Installing the OfficeServ 7030 system is both economical and easy. With a single cabinet providing 2 universal
card slots, its low and high density card design allows greater flexibility when configuring a system for the right
combination of lines and stations.
The OfficeServ 7030 offers a variety of interface cards that allow connection to the public telephone network or
to private networks using either analog circuits. Proprietary digital phones, called“keysets,connect to Digital Line
Interface cards (DM). In addition to these conventional digital keyset, Samsung offers a complete line-up of IP ter-
minals.These IP terminals use the latest Voice over Internet Protocol (VoIP) technology and can be deployed over
LANs or WANs. They are ideal for distant (remote) locations providing all the benefits of the OfficeServ 7030 to
home workers and road warriors. Standard telephones, generally called “single line sets”, connect to single line
interface cards (SM). In addition, DM station ports are used to connect peripheral devices such as door phones
and add-on modules. Miscellaneous circuits are built-in to allow such optional features as external paging, music
on hold, background music, and common audible devices.
All digital and IP telephones utilize a single PCB with surface-mounted components assuring the highest prod-
uct quality and long life. Samsung’s customary large, easy-to-read displays and LEDs in the button design make
them much easier to use. In many instances, sophisticated features are made simple through the use of friendly
display prompts or push-on/push-off feature keys.
The OfficeServ 7030 includes all of this, PLUS the same, robust, time proven, market tested feature package
offered on the other OfficeServ products.
BENEFITS
• End to End Samsung components, Samsung Support and Samsung Training. The Ultimate in single source
Shopping and maintenance!
• The OfficeServ 7030 can also integrate into an existing office data network providing many solutions such as
isolating voice traffic onto the separate data network.
• The OfficeServ 7030 networks (via SPNET over IP or SIP Peering) to other 7030’s or any OfficeServ systems.
1.2

1.2 SIZE AND CONFIGURATION
The OfficeServ 7030 is a modular and flexible platform.
The cabinet has one (1) dedicated trunk slot
for the 4TM and two (2) universal slots for
the 4DM, 2DM, 4SM, or 4LM. Each of the card
slots provide 8 communication channels.
1.2.1 CABINET LAYOUT
Figure 1.3 indicates the physical card slots in the OfficeServ 7030. These physical card slots support the various
combinations of 2/4 port modules detailed in Part 2. HARDWARE DESCRIPTIONS. System configuration is very
flexible. Plug in various four port modules in the 2 locations provided by the main unit.
Physical Cabinets and Slots
Virtual Cabinet Slots
Virtual devices are stations and trunks that exist in the software database but do not require a physical connec-
tion to cards in the cabinet. The available virtual device types are listed below:
1. Single line telephone – SLT
2. Digital telephone – DGP
3. IP telephones – WIRED ITP
4. Wireless IP handsets – WLAN ITP
5. Samsung proprietary network trunk – SPNET TRK
6. SIP Trunks – SIP TRK
7. SIP Station – SIP STN
8. MOBEX Stations – MOBEX STN
9. Group Conference Stations – GCONF STN
Virtual cabinet 1 provides 2 slots, cabinet 2 provides 3 slots and cabinets 3~5 provides 5 slots each, which each
slot providing 4 virtual ports. Cabinet 1-Slot 1, and Cabinet 2-Slot 1 only provide 2 channels per slot.The total vir-
tual ports devices allowed are 80. See Figure 1.4.
FIGURE 1-2
1.3
FIGURE 1-3
Trunk Ports Expansion Ports
[NOT USED]
Ext/Data Ports
LAN Port MISC Port SLI Ports Reset
[Not Used]

1.4
Virtual Cabinet Slot Assignment
Figure 1.5 indicates what virtual stations and trunks can be assigned to each virtual cabinet and slot. Each virtu-
al slot can be assigned 4 devices of the same type.
FIGURE 1-4
*Default Selection
NOTE: Virtual cabinet 1 slots 2 and 3 can be used as physical card slot or virtual card slot depending on the
programming in MMC 857.
Cabinet 1, slots 2 and 3 are fixed slots. This means these two slots can be used for physical card or virtual cards.
These slots are set as a physical card (wired ITP) at default and will support 4DM, 2DM,4SM, 4LM cards.When these
slots are used as virtual, no hardware (physical) card should be installed in the slot(s).

1.2.2 SYSTEM CAPACITIES
When configuring a system to meet your requirements, select the appropriate number of interface cards listed in
Part 2 of this book to support the various types of switches, trunks, stations, voice mail and miscellaneous func-
tions. Combine both the physical ports of the main cabinet with the virtual ports in virtual cabinets 1 through 5
to build a system as required. Your authorized Samsung Installation and Service Company has special knowledge
and training to do this. The following table indicates the maximum number of each circuit type or device avail-
able in the OfficeServ 7030. The system architecture is designed to be extremely flexible so as to provide a myr-
iad of configurations. However, it is impossible to accommodate all the maximum numbers of each station or
trunk type into one system.
1.5
Stations
Basic Cabinet
Wireless Handsets 16
Standard SIP Phones 16
Analog Phones 10
Digital Phones 8
IP Phones / Softphones 16
AA/Voicemail 2
ALL STATIONS TYPES CANNOT EXCEED: 20
Trunks
Standard SIP Trunks 8
Analog Trunks 4
Networking Trunks 8
MGI Channels 4
MPS Channels (2 Channels Used per Call) 16
ALL TRUNK TYPES CANNOT EXCEED: 8
MAXIMUM STATIONS + TRUNKS + VOICEMAIL 30
Other Devices
Networking Nodes
■SPNet via IP
99
99
Limited by IP table
Media Gateway Ports (MGI) 4Required to connect an IP phone to a TDM
device including paging and background
music and ports used for networking or
trunking.
Mobile Extensions (MOBEX) 20
Conferencing Circuits
■5 Party Add-On
■Unsupervised
■Barge-In
■Call Record
■AME
6
6
6
6
6
Six Conference Circuits to be shared by all
these features.
Common Resources
■DTMF Receivers/Senders
■Analog Caller ID Senders/Receivers
■External Music On Hold (MOH)
■Voicemail Ports
■Executive MOBEX Resources
■Media Proxy Service Channels (MPS)
■Common Relays (Loud Bell, Common Bell,
External Paging)
4
4
1
2
4
16
2
Provides IP to IP conversations without
using MGI channels
Paging
■Audio Output
■Internal Zones
■External Zones
1
5
4
Maximum BHCA (Busy Hour Call Attempts) 720

1.6
FIGURE 1-5
ITEM MAXIMUM # AVAILABLE HARDWARE
Max # of Analog Trunk Ports 41 4TRK cards = 4
Max # of SIP Trunk Ports 82 virtual slots x 4 ports = 8
Max # of SPNet Trunk Ports 82 virtual slots x 4 ports = 8
MAX # OF TRUNKS CANNOT EXCEED 8.
Max # of Analog Sets 10 2 4SM + 2 ports = 10
Max # of Digital Sets 82 4DM = 8
Max # of Samsung IP Phone Ports 16 4 virtual slots x 4 ports
Max # of Samsung Softphone 16 4 virtual slots x 4 ports
Max # of WLAN Phone Ports 16 4 virtual slots x 4 ports
Max # of SIP Station Ports 16 4 virtual slots x 4 ports
MAX # OF STATION PORTS CANNOT EXCEED 20.
Max # of AA/VM Ports 22 AA ports (2 VM ports need license key)
MAX STATIONS + TRUNKS + VM/AA 30 20 STN + 8 TRUNKS + 2 VM = 30
Max # of MGI Ports 44 MGI Embedded (needs MGI license key)
MAX # OF MGI PORTS CANNOT EXCEED 4.
Max # of Virtual SLI Ports 20 5 virtual slots x 4 ports
Max # of Virtual DLI Ports 20 5 virtual slots x 4 ports
Max # of MOBEX 20 5 virtual slots x 4 ports
MAX # OF VIRTUAL ANALOG + DIGITAL STATION PORTS CANNOT EXCEED 20.
Max # of Network Nodes 99
Max # of Station Group Members 16
Max # of Virtual Ports Supported 80 4 channels x 20 slots x 5 cabinets = 80
Figure 1-5 indicates the physical and virtual hardware ports used to support each system device type.
NOTE: Although virtual cabinets for SLI, DLI,WIFI, ITP, SPNet and SIP channels can be assigned to exceed the num-
ber of recommended stations and trunks (80 virtual ports total), it is not advisable to expand beyond the maxi-
mum of 8 trunks and 20 stations. Limited MGI, MPS and VM resources will create limits that will make the system
unbalanced and blocking.

1.3 TECHNOLOGY
MEMORY
The system operates using stored program control.This program is stored on a NAND Flash memory.The memo-
ry also provides space for a backup customer database and approximately 14 hours of voicemail storage.The cus-
tomer database is stored indefinitely in NAND Flash. Call Logs, Alarms, UCD call statistics, program logs and traf-
fic reports are stored in NAND flash. No on/off battery switch is required for the OfficeServ 7030 main unit.
MICROPROCESSORS
OfficeServ 7030 uses distributed processing. The primary processor operates at a clock speed of 375 MHz. This
provides all the main processing necessary for the system. The tertiary level of processing is done in the keysets.
The digital keysets use a Hitachi H8 processor for data communication within the system.
1.4 PROGRAMMING
The OfficeServ 7030 is a self-configuring system. This means that immediately after applying power, the
OfficeServ 7030 reads the types and locations of all installed interface cards and keysets and assigns default data
to them. This data provides for system operation within a few minutes after applying power. All trunks and sta-
tions are assigned three digit numbers according to the default numbering plan. This numbering plan is flexible
and may be changed to suit customer requirements. The installing technician customizes this default data to
meet the end user’s requirements.The system comes up default in a 4 CO line by 8 station squared configuration,
with Caller ID enabled and 2 ports of voicemail/auto attendant.Voicemail ports require a license key.
The OfficeServ 7030 provides two methods to program the system from a personal computer. Access the system’s
embedded Device Manager programming interface using Internet Explorer 6.0 or higher for convenient web
based access to the telephone and voice mail systems. Another method is to use the stand alone proprietary ver-
sion of Device Manager application running on any PC that meets the minimum requirements. Both methods
allow programming from anywhere in the world provided there is a LAN/WAN or modem connection.
Device Manager permits a technican to access the phone system, modify the customer database, or download
(save) the entire customer database to a file. This file can be saved as a back up and can be uploaded when
required to restore the database.The DM can also be used to view the customer database offline, and to send new
loads of software upgrades to the media card in a live system.
The system also can be programmed from any IP or digital two line display keyset without interrupting system
operation. There are three levels of programming: technician, customer, and station. The technician level has
access to all programs and can allow the customer access to system programs as needed. Technician and cus-
tomer access levels are controlled by a different security pass codes and access procedure.
1.7

2.1
PART 2. HARDWARE DESCRIPTIONS
2.1 SYSTEM CABINET
This paragraph describes the configuration and the functions of the OfficeServ 7030 base unit. The Base unit is a
main control board that controls all functions of OfficeServ 7030. It performs the voice switching function, signal
processing function and Programmable Store System (PSS) management function. Base board carries out the sys-
tem booting function
The OfficeServ 7030 base cabinet
is a complete 4 lines by 8 exten-
sion phone system. It has the
main processor, automated atten-
dant and main memory contain-
ing system software and storage
embedded into the main board
along with other common
resources such as 2 built-in single
line ports, MGI channels, MPS
channels, DTMF sender/receivers,
page relays etc. The 7030 base
cabinet has 4 slots to mount
boards, and AC to DC power sup-
ply, a battery backup connector
and power on/off switch. The
cabinet is designed to be wall
mounted, or placed on a table
top. Slot 1 is exclusively used for
2 single line ports, Slot 2 and 3 are
universal and can be used for
Single line,digital stations, or LAN interface cards. Slot 4 is dedicated the 4TM (analog Trunk) card.One slot is ded-
icated for the modem card.
The base cabinet has openings for mounting the cards into the cabinet. When the cards are mounted the RJ45
connectors provides an interface to 4 CO lines, 8 extensions (digital or LAN), 2 single line ports, a MISC and a LAN
ports. See Figure 2-2.
FIGURE 2-1
FIGURE 2-2
[NOT
USED]
[Not Used]
TOP VIEW
FRONT VIEW

2.2 EMBEDDED APPLICATIONS
AUTO ATTENDANT
The OfficeServ 7030 processor has the voicemail (requires license key) and automated attendant application (2
ports standard) embedded onto the main board.The VMAA is designed to meet the demands of the sophisticat-
ed voice mail user without sacrificing simplicity. The Automated Attendant is available with two ports for
processing AA traffic routed to the Automated Attendant. The same two ports can be enabled to perform both
the voicemail and automated attendant function of answering calls and storing messages into mailboxes for each
extension. Two ports of AA comes standard in the OfficeServ 7030, however the 2 ports of voicemail require a
license key to enable the voicemail.
MEDIA GATEWAY INTERFACE
Four (4) MGI channels are embedded on the main processor, and can be enabled (licensed in 1 port increments)
to support VoIP functions such as IP phones, IP networking, and IP trunking.The embedded MGI channels can be
enabled to support the following capabilities:
• IP Phones
• IP Networking (Network multiple systems over an SPNet IP Network)*
• G.729 CODEC, G.723.1, G.711, G.729A CODECs
• IP Trunking (SIP)
• T.38 Fax CODEC
• Inband or Out-of-band signaling of DTMF tones
*The OfficeServ 7030 can network using SP-Net over IP to other Samsung OfficeServ systems.
COMMON RESOURCES
The 7030 provides common resources (standard equipment) that are shared through the system to support var-
ious system functions. These are:
MISCELLANEOUS FUNCTIONS
The 7030 provides hardware and circuits to support the following popular miscellaneous functions:
MEDIA PROXY SERVICE
Media Proxy Service (MPS) of the OfficeServ 7030 system allows IP devices (such as SIP stations, IP phones, and
SIP trunks) to be in conversation state without the need to first convert conversations to TDM. There are 16 MPS
channels embedded on the 7030 motherboard. This means that up to 8 IP-to-IP calls can be connected.
2.2
• Six 5 party conference circuits
• Eight Caller ID sender /receiver circuits
• Eight DTMF receivers/transmitters
• Eight MGI channels (licensed) for IP phones, IP
trunks and IP networking
• Sixteen MPS channels
• 2 AA ports (VM ports require License Key)
• Eight Executive Mobex DSPs (detect DTMF dialing
during Executive Mobex calls)
• One External Music on Hold / Background Music
Input
• One External Page Announcement output
• One Loud Bell audio output
• Two Programmable Relays ( to control common
bells or external page zones)

Remember that any IP device talking to any TDM device will still require an MGI channel.The below chart shows
where MPS channels can be used and where devices will peer without using any system resources:
2.3 DAUGHTERBOARD MODULES
4DM (DIGITAL PHONE MODULE)
This daughter module is a four circuit digital station interface card that provides service for the different models
of Samsung digital keyset. The 4DM can be inserted in any of the two slots 2 and/or 3 of the main unit.
2DM (DIGITAL PHONE MODULE)
This daughter module is a two circuit digital station interface card that provides service for the different models
of Samsung digital keyset. The 4DM can be inserted in any of the two slots 2 and/or 3 of the main unit.
4SM (SINGLE LINE MODULE)
This daughter module is a four circuit analog station interface for industry standard single line telephones. The
card can only be installed in slots 2 and or 3 of the main unit/expansion units.The 4SM does not contain any over-
voltage protection and is not qualified an OPX. It also does not contain DTMF receivers, but instead shares the
system DSP resources. The OfficeServ 7030 SLI ports support caller ID to single line telephones and loop open
disconnect signalling. Connecting multiple telephones to a port may result in incorrect operation or damage to
the card.
The main functions of 4SM voice station board are as follows:
• Generating the ring of 20 Hz
• Detecting Dial Tone Multi Frequency (DTMF)/dial pulse
• Detecting on/off-hook
• Generating a tone
4TM (TRUNK MODULE)
This daughterboard module contains four loop start CO lines interface circuits with CO disconnect detection. It
also contains the circuitry needed for Caller ID. The 4TM can only be inserted into slot 4 of the main unit. Each
port of this card is intended for connection to Telco. Connecting multiple telephone lines (half-tapping) to a port
may result in incorrect operation or damage to the card.
4TM voice trunk line board performs the functions below:
• Detecting ring reception
• Detecting on/off-hook
• Transmitting dial pulse
2.3
FIGURE 2-3

• CID function
• Line monitoring function that checks if the line is connected
• Caller information relay path function
4LM (DATA MODULE)
The OfficeServ 7030 can support up to 2 data modules. The 4LM can be combined in the same cabinet with the
telephone cards to provide a converged voice and data solution.The 4LM which is a data board, provides 10/100
base-T interface and performs the Layer2 switching function as the data transmission/reception board to/from a
LAN. When installed,the 4LM module provides connection for four ports of the front panel of the base unit.These
ports can be used to connect IP phones,WAPs, SPNet, LAN printers, PC programming, uplink to other data switch-
es or any other eternet devices. This module may be used in conjunction with the licensed MGI channels when
providing IP telephony services. This module can only be installed in slots 2 or 3 of the base unit. Note: The 4LM
does not support Power over Ethernet (PoE).
The main functions of the 4LM board are as follows:
• Auto detection function of 100 base-T and Full/Half duplex
• Layer 2 switch function
2.4 OPTIONAL BOARDS
Base board can mount a modem board.
The modem board has the following functions:
• A modem board can be mounted on the main unit.The modem board has a 2-Wire Full Duplex modem that
can be used with all the OfficeServ 7000 Series systems.Be careful of the direction of the modem board when
mounting/demounting the board to the Base board.
• The modem board operates in OfficeServ 7030 via V.24 interface and uses a modem chip for Central Office,
which can perform Pulse Code Modulation (PCM) highway interface. In addition, the Modem board supports
V.90 protocol. OfficeServ 7030 controls the Modem board via serial communication using standard AT com-
mands. The modem board can be used to connect the IT tool for remote programming when internet access
is not available.
HARDWARE CAPACITIES
MAXIMUM AOM CAPACITIES
2.4
Interface Card Location Total
4DM Slots 2 & 3 2
2DM Slots 2 & 3 2
4SM Slots 2 & 3 2
4LM Slots 2 & 3 2
4TM Slot 4 1
MODEM Dedicated Slot 1
FIGURE 2-4
Maximum per Station Maximum per System
TDM 64 Button AOM 2Limited by available DLI ports
IP 64 Button AOM 2Limited by available IP/Virtual Ports
FIGURE 2-5

2.5
2.5 STATION EQUIPMENT
2.5.1 DS 5000 SERIES EQUIPMENT
DS 5021D KEYSET (See Figure 2–6)
• 32 character display (2 x 16) with three associated soft
keys and a scroll key
• 21 programmable keys with tri-colored lights
• Five fixed function keys
• Terminal Status Indicator
• Built-in speakerphone
• Eight selectable ring tones
• UP/DOWN buttons for digital control of speaker, handset
and ringer volumes
• Desk- or wall-mounted
DS 5014D KEYSET (See Figure 2–7)
• 32 character display (2 x 16) with three associated soft
keys and a scroll key
• 14 programmable keys with tri-colored lights
• Five fixed function keys
• Terminal Status Indicator
• Built-in speakerphone
• Eight selectable ring tones
• UP/DOWN buttons for digital control of speaker, handset
and ringer volumes
• Desk- or wall-mounted
DS 5007S KEYSET (see Figure 2–8)
• 32 character display (2 x 16) with three associated soft
keys and a scroll key
• 7 programmable keys with tri-colored lights
• Five fixed function keys
• Terminal Status Indicator
• Built-in speakerphone
• Eight selectable ring tones
• UP/DOWN buttons for digital control of speaker, handset
and ringer volumes
• Desk- or wall-mounted
Note: The KDB-D and KDB-S Keyset daughter boards cannot be used with any keysets on the OfficeServ 7030.
FIGURE 2-6
FIGURE 2-7
FIGURE 2-8

DS 5064B AOM (See Figure 2–9)
• 64 programmable keys with red lights
• A maximum of 2 can be assigned to any keyset
to provide additional programmable keys
• The maximum number of DS 5064B AOM per
system is limited by the available DLI ports.
Note: This AOM can be used with an IP keyset. The
cosmetic design matches both the DS-5000 and
ITP-5100 keysets. A DM port is required for this AOM.
2.6
FIGURE 2-9

2.5.2 iDCS SERIES EQUIPMENT
iDCS 28D KEYSET (See Figure 2–10)
• 32 character display (2 x 16) with three associated soft keys and
a scroll key
• 28 programmable keys with tri-colored lights
• Four fixed function keys
• Terminal Status Indicator
• Built-in speakerphone
• Eight selectable ring tones
• UP/DOWN buttons for digital control of speaker, handset and
ringer volumes
• Desk- or wall-mounted
• Available in dark gray
iDCS 18D KEYSET (See Figure 2–11)
• 32 character display (2 x 16) with three associated soft keys and
a scroll key
• 18 programmable keys with tri-colored lights
• Four fixed function keys
• Terminal Status Indicator
• Built-in speakerphone
• Eight selectable ring tones
• UP/DOWN buttons for digital control of speaker, handset and
ringer volumes
• Desk- or wall-mounted
• Available in dark gray
iDCS 8D KEYSET (see Figure 2–12)
• 32 character display (2 x 16) with three associated soft keys and
a scroll key
• 8 programmable keys with tri-colored lights
• Four fixed function keys
• Terminal Status Indicator
• Built-in speakerphone
• Eight selectable ring tones
• UP/DOWN buttons for digital control of speaker, handset and
ringer volumes
• Desk- or wall-mounted
• Available in dark gray
Note: The iDCS keyset type cannot use the KDB-D/S/F keyset daughter
boards on the OfficeServ 7030 system.The iDCS 8D keyset cannot use the 14 button strip.
2.7
FIGURE 2-10
FIGURE 2-11
FIGURE 2-12

iDCS 64B AOM (See Figure 2–13)
• 64 programmable keys with red lights
• A maximum of 2 can be assigned to any keyset to provide addi-
tional programmable keys
• The maximum number of iDCS 64B AOM per system is limited
by the available DLI ports.
• Requires a DM port
• Available in dark gray
iDCS 14B STRIP (See Figure 2–14)
• 14 programmable keys with red lights
• A maximum of one can be added to any 28D or 18D keyset to provide
additional programmable keys
• Does not require a DM port
• Available in dark gray
Note:The KDB-D/KDB-S/F modules are not supported on the iDCS and DS keysets on the OfficeServ 7030 system.
2.8
FIGURE 2-13
FIGURE 2-14

2.9
DOOR PHONE INTERFACE MODULE (DPIM) & DOOR PHONE
(see Figures 2–15 and 2–16)
• The DPIM adapts any DM circuit for use with the door phone unit
• Commonly used to request entry through locked doors (interior or exterior) or as a room monitoring box
• Provides contact control to be used with customer-provided electric door lock
• Door phone is wall-mounted
• Door phone is weather resistant
2.5.3 DCS SERIES KEYSETS
Samsung’s earlier DCS model phones and AOMs (version 1.2 or higher) will work on the OfficeServ 7030 system.
• 32 character display (2 x 16) with three associated soft keys and a scroll key
FIGURE 2-16
FIGURE 2-15