Samsung OfficeServ 7030 User guide

GABD-000242
Ed.
03
OfficeServ 7030
System Description

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EEE Yönetmeliğine Uygundur (This EEE is compliant with RoHS)
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© 2008~2009 SAMSUNG Electronics Co., Ltd. All rights reserved.

OfficeServ 7030 System Description
© SAMSUNG Electronics Co., Ltd. I
INTRODUCTION
Purpose
This document introduces product overview, Hardware configuration, Specification and
functions of OfficeServ 7030, which are required to understand OfficeServ 7030 system.
Document Content and Organization
This document consists of four Chapters and Annex and Abbreviations.
CHAPTER 1. Overview of OfficeServ 7030
Describes the features and the main functions of OfficeServ 7030 over all and introduces
system configuration and interface programming.
CHAPTER 2. Hardware of OfficeServ 7030
Introduces Hardware features, cabinet composition, boards by functions and configuration
of OfficeServ 7030. In addition, this chapter describes various stations, wireless equipment
and additional equipment available for OfficeServ 7030.
CHAPTER 3. Specification of OfficeServ 7030
Introduces the detailed standards, such as system capacity, electrical standards, power
standards, ring and tone, equipment specification, of OfficeServ 7030.
CHAPTER 4. Functions of OfficeServ 7030
Describes Call, VoIP, Data, Voice Mail (VM), and Web and System management functions
provided by OfficeServ 7030.
ANNEX A. OpenSource Announcement
This chapter describes the GPL/LGPL software used in this product and the GPL/LPGL
License Agreements.
ABBREVIATION
Describes the acronyms used in this manual.

INTRODUCTION
II © SAMSUNG Electronics Co., Ltd.
Conventions
The following types of paragraphs contain special information that must be carefully read
and thoroughly understood. Such information may or may not be enclosed in a rectangular
box, separating it from the main text, but is always preceded by an icon and/or a bold title.
CAUTION
Provides information or instructions that the reader should follow in order to avoid
a service failure or damage to the system.
NOTE
Indicates additional information as a reference.
Reference
OfficeServ 7030 Installation Manual
This manual describes the prerequisite for the installation of the OfficeServ 7030 system as
well as how to install, inspect and operate the system.
OfficeServ 7030 Service Manual
This manual provides an overview, specification, hardware circuit configuration and
feature of the system.
Revision History
EDITION DATE OF ISSUE REMARKS
00 05. 2008 First Edition
01 07. 2008 - Functions of BRI/MEM/LAN LED are changed.
- Cautions are added.
• Turning off power switch after dismounting MEM
• Checking MEM LED before power off
• Checking LAN cable during lighting LAN LED on
• Caution for using extension cable
- ANNEX. A is added.
02 10. 2008 OpenSource Announcement of ANNEX. A is modified.
03 04. 2009 Added Turkey RoHS announcement

OfficeServ 7030 System Description
© SAMSUNG Electronics Co., Ltd. I
SAFETY CONCERNS
For product safety and correct operation, the following information must be given to the
operator/user and shall be read before the installation and operation.
Symbols
Caution
Indication of a general caution
Restriction
Indication for prohibiting an action for a product
Instruction
Indication for commanding a specifically required action

SAFETY CONCERNS
II © SAMSUNG Electronics Co., Ltd.
Caution
Checking MEM LED before power off
Don’t turn off the power during blinking MEM LED. It may cause malfunction of
system. If you want to turn off power, turn off power switch after dismounting
MEM with ‘Key MMC 817 MEM UMOUNT’.
Turning off power switch after dismounting MEM
You should dismount MEM before turning off power switch. Use ‘Key MMC 817
MEM UMOUNT’ when dismounting MEM.
Checking LAN cable during lighting LAN LED on
LAN LED lights on in case of being installed EPM board although LAN cable is
not connected. Check if LAN cable is connected during lighting LAN LED on.
Caution for using extension cable
Check if extension cable is connected during operation. The expansion cabinet
may malfunction if extension cable is not connected during operation. In that
case, you should connect extension cable again and restart expansion cabinet.
Caution for legal use
Before using this feature, make sure that you are not violating any state or federal
laws. Some states require that the recorded party be notified. STA is not
responsible for any illegal use of this feature.
C
AUTION

OfficeServ 7030 System Description
© SAMSUNG Electronics Co., Ltd. III
TABLE OF CONTENTS
INTRODUCTION I
Purpose ...............................................................................................................................................I
Document Content and Organization...................................................................................................I
Conventions........................................................................................................................................II
Reference ...........................................................................................................................................II
Revision History..................................................................................................................................II
SAFETY CONCERNS I
Symbols...............................................................................................................................................I
Caution ...............................................................................................................................................II
CHAPTER 1. Overview of OfficeServ 7030 1-1
1.1 Introduction to System ..................................................................................................... 1-1
1.1.1 Main Functions...................................................................................................................1-1
1.1.2 System Architecture ...........................................................................................................1-3
1.2 Interface............................................................................................................................ 1-5
1.2.1 Interfaces between Sub-modules.......................................................................................1-5
1.2.2 Interfaces between VoIP Components ...............................................................................1-5
1.3 Programming.................................................................................................................... 1-6
CHAPTER 2. Hardware of OfficeServ 7030 2-1
2.1 Features of Hardware ....................................................................................................... 2-1
2.2 Cabinet Configuration ...................................................................................................... 2-3
2.2.1 Configuration of daughter boards.......................................................................................2-6
2.3 Boards by Functions ........................................................................................................ 2-7
2.3.1 Control Board (Base)..........................................................................................................2-7
2.3.2 Voice Trunk Line Board ....................................................................................................2-10
2.3.3 Voice Station Board..........................................................................................................2-13
2.3.4 Data Board (4LM).............................................................................................................2-16
2.4 Station Phones................................................................................................................ 2-17

TABLE OF CONTENTS
IV © SAMSUNG Electronics Co., Ltd.
2.4.1 Regular Phones ...............................................................................................................2-17
2.4.2 Digital Phones ..................................................................................................................2-17
2.4.3 IP Phone ..........................................................................................................................2-19
2.4.4 AOM.................................................................................................................................2-20
2.4.5 Door Phone Interface Module ..........................................................................................2-21
2.5 Wireless LAN Device.......................................................................................................2-22
2.5.1 Wireless LAN Base Station (Basic) ..................................................................................2-22
2.5.2 Mobile Station...................................................................................................................2-22
2.6 Additional Devices ..........................................................................................................2-23
2.6.1 On Hold/Background Sound Source................................................................................2-23
2.6.2 External Broadcasting Units.............................................................................................2-23
2.6.3 Loud Bell ..........................................................................................................................2-23
2.6.4 Common Bell....................................................................................................................2-23
2.6.5 WEB Management...........................................................................................................2-24
2.6.6 SMDR ..............................................................................................................................2-24
2.6.7 CTI ...................................................................................................................................2-24
CHAPTER 3. Specification of OfficeServ 7030 3-1
3.1 System Capacity ...............................................................................................................3-1
3.1.1 Trunk Line Capacity............................................................................................................3-2
3.1.2 Station (Subscriber) Line Capacity .....................................................................................3-2
3.1.3 Line Capacity......................................................................................................................3-2
3.2 Electrical Specification .....................................................................................................3-3
3.2.1 Signal Specification ............................................................................................................3-3
3.2.2 Transmission Characteristics .............................................................................................3-5
3.2.3 Line Conditions...................................................................................................................3-5
3.3 Power Specification ..........................................................................................................3-6
3.3.1 OfficeServ 7030 System Power .........................................................................................3-6
3.4 Rings and Tones ...............................................................................................................3-7
3.4.1 Ring Cycles ........................................................................................................................3-7
3.4.2 Tones..................................................................................................................................3-7
3.5 Available Terminals...........................................................................................................3-8
3.6 IP Port Table......................................................................................................................3-9
3.6.1 OfficeServ 7000 Families IP Port Numbers........................................................................3-9
3.6.2 OfficeServ Solutions IP Port Numbers..............................................................................3-11
CHAPTER 4. Functions of OfficeServ 7030 4-1
4.1 Call Functions ...................................................................................................................4-1

OfficeServ 7030 System Description
© SAMSUNG Electronics Co., Ltd. V
4.1.1 IP Phone Configuration ......................................................................................................4-1
4.1.2 VM Function.......................................................................................................................4-1
4.2 VoIP Function.................................................................................................................... 4-2
4.2.1 VoIP Network......................................................................................................................4-2
4.2.2 VoIP Trunk Line Interface ...................................................................................................4-2
4.3 Voice Mail Function .......................................................................................................... 4-3
4.3.1 System Features ................................................................................................................4-3
4.3.2 Auto Attendant....................................................................................................................4-5
4.3.3 Access Manager ................................................................................................................4-6
4.3.4 Voice Mail Features..........................................................................................................4-10
4.3.5 Administration Features....................................................................................................4-19
4.3.6 Voice Form Questionnaire Features.................................................................................4-21
4.3.7 E-mail Gate Way Function................................................................................................4-22
4.4 Web Management ........................................................................................................... 4-23
4.4.1 Web Management............................................................................................................4-23
ANNEX A. OpenSource Announcement A-1
ABBREVIATION I
2 ~ D....................................................................................................................................................I
F ~ Q...................................................................................................................................................II
S ~ V..................................................................................................................................................III

TABLE OF CONTENTS
VI © SAMSUNG Electronics Co., Ltd.
LIST OF FIGURES
Figure 1.1 Configuration of OfficeServ 7030 Service ...........................................................1-3
Figure 2.1 Left side view of OfficeServ 7030 cabinet ...........................................................2-3
Figure 2.2 Top side view of OfficeServ 7030 cabinet ...........................................................2-4
Figure 2.3 Right side view of OfficeServ 7030 cabinet.........................................................2-5
Figure 2.4 View of Base Board...........................................................................................2-9
Figure 2.5 Board View of 2BM.......................................................................................... 2-11
Figure 2.6 Board View of 4TM..........................................................................................2-12
Figure 2.7 Board View of 4SM..........................................................................................2-13
Figure 2.8 Board View of 4DM..........................................................................................2-14
Figure 2.9 Board View of 2DM..........................................................................................2-15
Figure 2.10 Board View of 4LM ........................................................................................2-16
Figure 2.11 Regular Phone...............................................................................................2-17
Figure 2.12 DS-5014D.....................................................................................................2-18
Figure 2.13 DS-5021D.....................................................................................................2-18
Figure 2.14 DS-5038D.....................................................................................................2-18
Figure 2.15 ITP-5112L .....................................................................................................2-19
Figure 2.16 ITP-5114D.....................................................................................................2-19
Figure 2.17 ITP-5121D.....................................................................................................2-19
Figure 2.18 DS-5064B .....................................................................................................2-20
Figure 2.19 DPIM ............................................................................................................2-21
Figure 2.20 SMT-R2000...................................................................................................2-22
Figure 2.21 SMT-W5100..................................................................................................2-22
Figure 3.1 Trunk Line Loop Start Signaling .........................................................................3-3

OfficeServ 7030 System Description
© SAMSUNG Electronics Co., Ltd. VII
LIST OF TABLES
Table 1.1 Interface between Sub-Modules.......................................................................... 1-5
Table 2.1 Parts on the left side of the cabinet...................................................................... 2-3
Table 2.2 Parts on the top side of the cabinet ..................................................................... 2-4
Table 2.3 Parts on the right panel of the cabinet ................................................................. 2-5
Table 2.4 Daughter boards that can be mounted on the slots .............................................. 2-6
Table 2.5 Boards by Functions........................................................................................... 2-7
Table 2.6 Specification of Base Board ................................................................................ 2-8
Table 2.7 Ports of Base Board.......................................................................................... 2-10
Table 2.8 Ports of 2BM Board .......................................................................................... 2-11
Table 2.9 Ports of 4TM Board........................................................................................... 2-12
Table 2.10 Ports of 4SM .................................................................................................. 2-13
Table 2.11 Ports of 4DM Board......................................................................................... 2-14
Table 2.12 Ports of 2DM Board ........................................................................................ 2-15
Table 2.13 Ports and LEDs of 4LM Board......................................................................... 2-16
Table 2.14 AOM Type...................................................................................................... 2-20
Table 3.1 OfficeServ 7030 System Capacity ....................................................................... 3-1
Table 3.2 Trunk Line Capacity............................................................................................ 3-2
Table 3.3 Station Line Capacity .......................................................................................... 3-2
Table 3.4 Line Capacity ..................................................................................................... 3-2
Table 3.5 Electrical Characteristics of the BRI Trunk Line.................................................... 3-3
Table 3.6 Electrical Characteristics of the DLI Line.............................................................. 3-4
Table 3.7 Electrical Characteristics of the LAN Interface (10 BASE-T) ................................. 3-4
Table 3.8 Electrical Characteristics of the LAN Interface (100 Base-Tx)............................... 3-4
Table 3.9 I/O Voltage of PSU ............................................................................................. 3-6
Table 3.10 System Ring Cycles.......................................................................................... 3-7
Table 3.11 Cycles of the System Tones .............................................................................. 3-7
Table 3.12 OfficeServ 7030 Compatible Terminals .............................................................. 3-8
Table 3.13 OfficeServ 7000 Families IP Port Numbers ........................................................ 3-9
Table 3.14 OfficeServ Solutions IP Port Numbers ............................................................. 3-11

TABLE OF CONTENTS
VIII © SAMSUNG Electronics Co., Ltd.
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OfficeServ 7030 System Description
© SAMSUNG Electronics Co., Ltd. 1-1
CHAPTER 1. Overview of OfficeServ
7030
This chapter describes the features and the main functions of OfficeServ 7030 overall and
introduces system structure, interface and programming.
1.1 Introduction to System
OfficeServ 7030 is the most proper communication product for offices with 4 to 20 lines
and provides the complex function including voice and applications. Users can enjoy
various phone functions and applications at the various platforms such as digital phones,
IP phones, mobile phones, PCs and servers.
1.1.1 Main Functions
Main functions and features of OfficeServ 7030 are as follows:
Integrated Communication Environment
OfficeServ 7030 provides the data transmission service by using Local Area Network
(LAN) modules as well as the voice call function. Users can conveniently communicate by
using wireless/wired integration platforms (Telephones, PCs, Wireless Phones and
peripherals) function.
LAN Functions
OfficeServ 7030 supports LAN interface modules so that it can exchange data with internal
Intranet via 100 base-T interface without additional data equipment.
Wireless LAN Service
OfficeServ 7030 provides the wireless LAN solution for wireless/wired complex service in
office zone. OfficeServ 7030 uses wireless LAN base station so that OfficeServ 7030 can
serve wireless/wired voice/data communication and internet access function.
Also, an efficient and convenient working environment can be made at any time or place
because sophisticated mobile stations are used for OfficeServ 7030.

CHAPTER 1. Overview of OfficeServ 7030
1-2 © SAMSUNG Electronics Co., Ltd.
A Variety of Application Solutions
OfficeServ 7030 offers a variety of application solutions such as OfficeServ News,
OfficeServ EasySet, Internet Call Center, R-NMS, Integrated Fax Server, and Digital
Integrated Recording Systems.
Integrated and Application Solution
- ‘Integrated’ means that OfficeServ 7030 system inter-works with an external
solution server and the system and the server operates as one integrated
function.
- For detailed information about how to use each application solution, refer to the
User’s Guide for each application.

OfficeServ 7030 System Description
© SAMSUNG Electronics Co., Ltd. 1-3
1.1.2 System Architecture
OfficeServ 7030 is configured with a basic cabinet and expansion cabinet mounted on a
wall. The cabinet consists of a control part on the base board and three daughter board parts
on the base board. OfficeServ solution is established in an additional server and uses the
solution that is the same as that of OfficeServ 7100 and 7200. However, the limited
modification concerned with the system structure is allowed.
The service configuration diagram of OfficeServ 7030 system is shown in the figure below:
Figure 1.1 Configuration of OfficeServ 7030 Service
Voice Trunk Line Part
The voice trunk line part is configured with digital trunk lines and analog trunk lines.
2BM daughter board functions as Basic Rate Interface (BRI) digital trunk line on a board,
sends/receives voices through the trunk line and transmits the data information of 64 kbps
per channel. If 4TM daughter board is mounted on the Base board, it operates as a voice
trunk board and supports an analog trunk line, and provides the Caller Identification
Display (CID) & PRS.
…
.
SMT
-
W5100
Notebook
OfficeServ Solution
- OfficeServ Call
- OfficeServ Operator
- OfficeServ ACD
- OfficeServ DataView
- OfficeServ Messenger
- OfficeServ Softphone
- OfficeServ Easyset
- OfficeServ News
- OfficeServ IP-UMS
PSTN
WLAN
Regular Phone
Digital Phone
IP Phones
LAN
…
.
AP (SMT-R2000)
Basic Cabinet
OfficeServ 7030

CHAPTER 1. Overview of OfficeServ 7030
1-4 © SAMSUNG Electronics Co., Ltd.
Voice Station Part
The voice station part is configured with Digital Line Interface (DLI), which is a digital
station, and Single Line Interface (SLI), which is an analog station, and provides voice
services. Multiple station boards can be mounted depending on the combination of port
numbers and stations. The digital station has 4DM and 2DM daughter boards, and the
analog station has 4SM daughter board.
Data Transmission Part
The data module is configured with 4LM, which is a LAN interface board. 4LM is a
daughter board that supports data transmission/reception on internet and can be mounted on
the Base board. 4LM provides 100 base-T interface of 4 ports.
Voice Application Part
The voice application module supports VoIP service through data network. Data networks
can be configured by Local Area Network (LAN), Media Gateway Interface Module
converts voice into data and provides VoIP service in data network.
Application Solutions
OfficeServ 7030 provide the following application software. OfficeServ Solution and
OfficeServ Admin are constructed in additional servers.
 OfficeServ Solution (CTI, OfficeServ Operator)
 OfficeServ Admin (Web Management, Installation Tool)

OfficeServ 7030 System Description
© SAMSUNG Electronics Co., Ltd. 1-5
1.2 Interface
This section describes the interfaces between the sub-modules of OfficeServ 7030 and the
ones between the VoIP elements.
1.2.1 Interfaces between Sub-modules
Table 1.1 Interface between Sub-Modules
Categories Types Interfaces
Physical Access IEEE 802.3 10 BASE-TX, IEEE 802.3u 100 BASE-TX 4LM Interface
Connector Type RJ-45
Physical Access Foreign Exchange Office (FXO)
Connector Type RJ-45
PSTN Interface
Access Protocol Loop Start
Physical Access ISDN BRI
Connector Type RJ-45
ISDN Interface
Access Protocol ISDN BRI
Analog Phone Foreign Exchange Station (FXS)
Digital Phone SAMSUNG’s Digital Phone
Wireless LAN AP
(Access Point)
802.11a/b/g, SMT-R2000 (SAMSUNG’s Wireless LAN AP)
Voice Terminal
Interface
Access Protocol User Agent (UA) to UA
1.2.2 Interfaces between VoIP Components
OfficeServ 7030 provides various VoIP interfaces as follows:
 VoIP Networking
 Session Initiation Protocol (SIP) VoIP Gateway
 System SIP User Agent (UA)
 IP Telephone
 Standard SIP Telephone
In view of signal processing, the interface interworking standards between VoIP
components are as follows:
 Proprietary TCP Inter Process Communication (IPC)
 SIP UA-to-UA
 UA-to-Server

CHAPTER 1. Overview of OfficeServ 7030
1-6 © SAMSUNG Electronics Co., Ltd.
1.3 Programming
The Man Machine Communication (MMC) program can change the data value used for the
system operation program. The MMC program is categorized into three levels, which are
technician, operator, and subscriber. Depending on these levels, some MMCs can be
programmed by the subscribers while some MMCs cannot.
A password is required for technician level programming or operator level programming;
however, a password is not required for subscriber level programming.
Technician-Level Programming
All programs are programmable.
Programming can be made in any stations in OfficeServ system, but the programming can
be made only in a station at the same time.
Operator Level Program
The operator can program only the program specified in ‘Specification of Program 802
Operator Program Range’ by a technician. Programming can be made in any stations in the
tenant group, but the programming can be only made in a station at the same time.
Subscriber Level Program
Only subscriber programs are programmable.

OfficeServ 7030 System Description
© SAMSUNG Electronics Co., Ltd. 2-1
CHAPTER 2. Hardware of OfficeServ
7030
This chapter introduces the hardware features, cabinet configuration, and board functions
and configuration of OfficeServ 7030 system. In addition, this chapter describes terminals,
wireless LAN equipment, and additional equipment available in OfficeServ 7030 system.
2.1 Features of Hardware
The H/W of OfficeServ 7030 has the following features:
Reliability
The materials and parts used for OfficeServ 7030 hardware are robust and satisfy the
mechanical and electric features required for communication systems.
 The cabinet of OfficeServ 7030 complies with the industrial standards and is molded
plastics with flame retardant materials.
 OfficeServ 7030 hardware does not generate poisonous or corrosive gas, which might
be harmful for human bodies or affect the system operation.
 OfficeServ 7030 hardware has a failure-tolerance to protect the system from the
damage caused by over-voltage.
Modularity
OfficeServ 7030 hardware has functional modules.
 Each module can be easily installed or removed in the plug-in way.
Maintenance
OfficeServ 7030 hardware is designed to be maintained with ease and safety.
 The cabinet is designed to maintain sufficient strength.
 The installers or maintainers can connect cable easily because the ports to be
connected to outside are placed on the front panel.
 OfficeServ 7030 hardware is designed to protect electronic devices from damages
caused by external environment while installing or recovering.

CHAPTER 2. Hardware of OfficeServ 7030
2-2 © SAMSUNG Electronics Co., Ltd.
Fire Resistance and Heat Processing
OfficeServ 7030 hardware is made of fire-resistant materials and parts to protect the
hardware from fire. OfficeServ 7030 hardware is designed not to affect system
performance due to heat generated from inside of the system.
 A specific heat-generated part of the hardware is blocked in order not to affect
temperature-sensitive components.
 The parts installed into the modules are located on the basis of heat distribution.
 Heat of the inner part get out of system by convection current method naturally.