Samsung OfficeServ DS-5038S User manual

Enterprise IP Solutions
OfficeServ
User Guide for
Digital Phones
DS-5038S
DS-5014S
DS-5007S

Introduction
Reproduced by Telephone Systems Direct www.telephonesystemsdirect.co.uk
Publication Information
Samsung Business Communications reserves the right without prior notice to revise
information in this publication for any reason.
Samsung Business Communications also reserves the right without prior notice to
make changes in design or components of equipment as engineering and
manufacturing may warrant.
Disclaimer
Samsung Business Communications is not responsible for errors or problems arising
from customers not installing, programming or operating their Samsung systems as
described in this manual.
Copyright 2004
Samsung Business Communications
All rights reserved. No part of this manual may be reproduced in any form or by any
means –graphic, electronic or mechanical, including recording, taping, photocopy or
information retrieval system –without express written permission of the publisher of
this material.
Note: This manual has been reproduced by Telephone Systems Direct with Samsung’s permission
Part No.: 18934 Version 1.1

Introduction
Reproduced by Telephone Systems Direct www.telephonesystemsdirect.co.uk

Introduction
Reproduced by Telephone Systems Direct www.telephonesystemsdirect.co.uk

Introduction
Reproduced by Telephone Systems Direct www.telephonesystemsdirect.co.uk

Introduction
Reproduced by Telephone Systems Direct www.telephonesystemsdirect.co.uk

Introduction
Reproduced by Telephone Systems Direct www.telephonesystemsdirect.co.uk

Introduction
Reproduced by Telephone Systems Direct www.telephonesystemsdirect.co.uk

Introduction
Reproduced by Telephone Systems Direct www.telephonesystemsdirect.co.uk

Introduction
Reproduced by Telephone Systems Direct www.telephonesystemsdirect.co.uk
Digital Keysets
Intended Use
This digital telephone is intended to be connected to a digital extension
of a Samsung DCS-408, DCS-408i, DCS-816, iDCS100 or OfficeServ
telephone system. The connection allows voice communication between
the central processor unit and the telephone. It is not intended to be
connected to any other telephone system or the public telephone
network.
Please read the provided user instructions carefully.
1

Introduction
Reproduced by Telephone Systems Direct www.telephonesystemsdirect.co.uk
ABOUT THIS GUIDE
This User Guide provides instructions for installing and operating
Samsung’s latest DS-5038S, 5014S and 5007S 2-line LCD phones with the
Samsung DCS-816, DCS-408, DCS-408i, iDCS100 and Enterprise IP
Solutions OfficeServ keyphone systems.
Please take the time to read this guide to familiarise yourself with the
features of your phone.
SAFETY PRECAUTIONS
For your safety and to ensure correct operation of your phone, note
carefully the following important precautions.
Avoid placing objects containing water near the phone.
Do not put objects that contain water such as vases, cups, cosmetics, and
medicines near the phone. Moisture in the phone may cause fire and electric
shocks.
Do not install the phone in the following locations:
- Direct sunlight or near a heater
- Humid areas or where water flows
- Areas of extreme or volatile changes in temperature.
- Dusty or dirty areas
Use a soft dry cloth to clean the phone.
Do not use chemical solvents such as wax, benzene, alcohol, thinner, aerosol,
lubricant, or detergent to clean your phone.
Do not disassemble or attempt to repair the phone yourself.
If a repair is needed, please contact your authorised Samsung dealer.
2

Contents
Reproduced by Telephone Systems Direct www. telephonesystemsdirect.co.uk
CONTENTS
INTRODUCTION
About this Guide .............................................................................................................................. 1
Safety Precautions .......................................................................................................................... 1
PREPARATION
Main Features.................................................................................................................................. 3
Front View of the Phone .................................................................................................................. 5
Connecting Lines to the Phone........................................................................................................ 7
THINGS YOU SHOULD KNOW
Volume Adjustment.......................................................................................................................... 8
Entering Characters......................................................................................................................... 9
Button LEDs .................................................................................................................................. 12
USING THE FEATURES
Making a Call................................................................................................................................. 13
Answering a Call............................................................................................................................ 17
Features Used During a Call ......................................................................................................... 19
ANNEX
Troubleshooting ............................................................................................................................. 23
Product Specifications ................................................................................................................... 25
3

Preparation
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PREPARATION
Main Features
Speed Dial
Pickup
Automatic Redial/Retry
Hold
4

Preparation
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Conference Calls
Call Forwarding
Do Not Disturb
Paging
Caller ID
5

Views of phones
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Front View of the Phone
DS-5038S
6

Views of phones
Reproduced by Telephone Systems Direct www. telephonesystemsdirect.co.uk
DS-5014S / DS-5007S
7

Views of phones
Reproduced by Telephone Systems Direct www. telephonesystemsdirect.co.uk
Connecting Lines to the Phone
1 Connect the handset to the handset connection jack.
2 Connect the line cord to the phone line connection jack.
8

Things You Should Know
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THINGS YOU SHOULD KNOW
Volume Adjustment
The button is used for adjusting the volume of the handset, speaker, and
ringer.
Adjusting Handset/Speaker Volume
Adjusting Ring Volume
9

Things You Should Know
Reproduced by Telephone Systems Direct www. telephonesystemsdirect.co.uk
Entering Characters
Using the dial buttons, you can easily enter and edit characters, numbers and special characters.
“A” Button
The “A” button is used to toggle between uppercase and lowercase characters.
The “A” button of the DS-5038S, DS-5014S, and DS-5007S digital phone is the first button of
the bottom row of the programmable buttons below the LCD screen.
DS-5038S
DS-5014S
10

Things You Should Know
Reproduced by Telephone Systems Direct www. telephonesystemsdirect.co.uk
DS-5007S
11