Sanyo SCP-6000 User manual

Sprint PCS®
The clear alternative to cellular.SM
SCP-6000 User Guide part A

© 2001 Sprint Spectrum L.P. All rights reserved. No reproduction in whole or in part without
prior written approval. Sprint, Sprint PCS, Sprint PCS Phone, Sprint PCS Wireless Web,
Sprint PCS Wireless Web Mail, Sprint PCS Wireless Web Short Mail and the diamond logo are
trademarks of Sprint Communications Company L.P. All other trademarks are property of
their respective owners.
Printed in Japan

Table of Contents
Welcome to Sprint PCS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
1. Getting Started With Sprint PCS Service . . . . . . . . . . . . . . . . . . . . . . . .3
䊳Getting Started With Sprint PCS Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
䊳What You Should Have Handy When You Call: . . . . . . . . . . . . . . . . . . . . . . . . .5
䊳Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
䊳Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
䊳Understanding This User Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
2. Getting to Know Your Sprint PCS Phone™. . . . . . . . . . . . . . . . . . . . . .11
䊳Highlights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
䊳Front View of Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
䊳Viewing the Display Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
䊳Turning Your Phone ON and OFF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
䊳Using the KeyGuard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
䊳Using the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
3. Understanding Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
䊳Understanding How Roaming Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
䊳Setting Your Phone’s Roam Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
䊳Setting and Using Call Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
䊳Setting the Time and Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
4. Making and Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
䊳Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
䊳Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
䊳Sprint PCS Voice Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
䊳Dialing Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
䊳In-Call Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
䊳Incoming Call Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
䊳End-of-Call Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
䊳Saving a Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
䊳Finding a Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
䊳Dialing and Saving Phone Numbers With Pauses . . . . . . . . . . . . . . . . . . . . .38
䊳4-Digit Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
䊳Calling Emergency Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
䊳Using One-Touch Speed Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
䊳Redialing Last Outgoing Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

䊳Using Any Key Answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
䊳Using Auto Answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
䊳Dialing from an Internal Phone Book Memory Location . . . . . . . . . . . . . . . .40
䊳Displaying Your Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
5. Navigating Through Menus and Entering Text . . . . . . . . . . . . . . . . . .41
䊳Menu Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
䊳Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
䊳Working Within the Menu Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
䊳Viewing the Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
䊳Selecting a Character Input Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
䊳Entering Characters by Tapping the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . .47
䊳Entering Characters Using T9 Text Input . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
䊳Adding a Word to the T9 Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
䊳Using Smart Punctuation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
䊳Entering Symbols and Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
6. Adjusting Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
䊳Changing Ringer/Key Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
䊳Silencing the Ringer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
䊳Selecting Ringer Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
䊳Setting Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
䊳Adjusting Volume During a Conversation . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
䊳Muting a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
䊳Setting Melody Tempo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
䊳Setting Tone Length or Start-up/Power-off Tone . . . . . . . . . . . . . . . . . . . . . .56
7. Using Sprint PCS Service Features . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
䊳Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
䊳Responding to Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
䊳Three-Way Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
䊳Forwarding Your Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
8. Managing Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
䊳Setting Up Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
䊳Knowing When You Have Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
䊳Message Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
䊳New Voicemail Message Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
䊳Retrieving Your Voicemail Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
䊳Clearing the Voicemail Message Icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

䊳New Sprint PCS Web Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
䊳Sprint PCS Web Message Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
䊳Displaying Sprint PCS Web Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
䊳Sending Numeric Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
䊳Numeric Page Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
䊳Sending Sprint PCS Wireless Web Messages . . . . . . . . . . . . . . . . . . . . . . . . . .67
䊳Sprint PCS Wireless Web Message Options . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
䊳Extracting Phone Numbers or Email/Web Addresses
From Sprint PCS Web Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
䊳Prepending a Phone Number From a Sprint PCS Web Message . . . . . . . . . . .69
䊳Adding a Folder To the Sprint PCS Web Message . . . . . . . . . . . . . . . . . . . . . .70
䊳Moving a Sprint PCS Web Message Into the Other Folder . . . . . . . . . . . . . . . .71
䊳Changing the Displaying Font Size of a Sprint PCS Web Message . . . . . . . . .71
䊳Erasing Individual or All Old Sprint PCS Web Messages . . . . . . . . . . . . . . . . .71
䊳Classifying Sprint PCS Web Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
䊳Sprint PCS Wireless Web Update Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
䊳New Sprint PCS Wireless Web Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
䊳Displaying Sprint PCS Wireless Web Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . .74
9. Managing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
䊳Viewing a Call Log (Outgoing, Incoming and Missed) . . . . . . . . . . . . . . . . .76
䊳Call Log Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
䊳Making a Call From a Call Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
䊳Prepending a Phone Number From a Call Log . . . . . . . . . . . . . . . . . . . . . . . .78
䊳Saving a Phone Number From a Call Log . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
䊳Erasing Call Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
10. Using Your Internal Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
䊳Adding a New Internal Phone Book Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
䊳Finding Internal Phone Book Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
䊳Internal Phone Book Entry Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
䊳Adding a Phone Number or Address to an Internal Phone Book Entry . . . . .85
䊳Adding a Call Alarm From the Internal Phone Book . . . . . . . . . . . . . . . . . . .85
䊳Storing and Viewing the Long Phone Numbers . . . . . . . . . . . . . . . . . . . . . . .86
䊳Call Alarm Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
䊳Call Alarm Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
䊳Editing an Internal Phone Book Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
䊳Selecting a Ringer/Picture for an Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88

䊳Secret Internal Phone Book Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
䊳Dialing Sprint PCS Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
䊳My Sprint PCS Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
䊳Storing Special Numbers in the Phone Book . . . . . . . . . . . . . . . . . . . . . . . . .90
䊳Using Different Dialing Methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
11. Changing Your Phone’s Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
䊳Changing the Greeting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
䊳Adjusting the Ringer/Key Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
䊳Ringer Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
䊳Changing the Menu Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
䊳Changing the Backlight Time Length . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
䊳Changing the Display Color . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
䊳Changing the Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
䊳Setting Font Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
䊳Setting the Animation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
䊳Setting the Display for Incoming Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
䊳Setting the Display for the Standby Mode . . . . . . . . . . . . . . . . . . . . . . . . . . .101
䊳Displaying the Version Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
䊳Data/Fax Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
12. Setting Your Phone’s Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
䊳Accessing the Security Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
䊳Locking Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
䊳Unlocking Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
䊳Changing the Lock Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
䊳Restricting Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
䊳Unrestricting Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108
䊳Using Special Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108
䊳Erasing the Internal Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
䊳Resetting Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
䊳Resetting and Locking Your Phone through SMS . . . . . . . . . . . . . . . . . . . . .109
13. Personal Information Management . . . . . . . . . . . . . . . . . . . . . . . . . . .111
䊳Checking My Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
䊳Managing Schedules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
䊳Adding an Event to the Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
䊳Event Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115
䊳Event Alert Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115

䊳Adding a Call Alarm to the Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
䊳Viewing Events and Call Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
䊳Editing Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
䊳Editing Call Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
䊳Adding To Do Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
䊳Viewing To Do Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
䊳Editing To Do Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
䊳Viewing and Clearing Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
䊳Using the Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
䊳Playing Games . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
䊳Downloading the Data
(The download kit must be purchased for this feature.) . . . . . . . . . . . . . . . .121
䊳Using the Downloaded Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122
14. Using the Voice Services of Your Sprint PCS Phone . . . . . . . . . . . .127
䊳Using Voice Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
䊳Programming Voice Dial Tag to Your Phone . . . . . . . . . . . . . . . . . . . . . . . .128
䊳Using Voice Memo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130
䊳Using Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131
䊳Training Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131
䊳Setting Up Screen Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132
15. Experiencing Sprint PCS Wireless WebSM. . . . . . . . . . . . . . . . . . . . .135
䊳The Sprint PCS Wireless Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136
䊳The Sprint PCS Wireless Web Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137
䊳Launching a Sprint PCS Wireless Web Browser Session . . . . . . . . . . . . . . . .138
䊳Using the Sprint PCS Wireless Web Browser . . . . . . . . . . . . . . . . . . . . . . . . .140
䊳Sprint PCS Wireless Web Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146
䊳AOL Instant Messenger Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147
䊳Sprint PCS Wireless Web Short Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148
䊳Signing Up for Sprint PCS Wireless Web Updates . . . . . . . . . . . . . . . . . . . . .149
䊳Setting Up a Sprint PCS Wireless Web Connection . . . . . . . . . . . . . . . . . . . .150
16. Selecting Your Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153
䊳Accessory Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154
䊳How to Order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .155
17. Knowing Performance and Safety Guidelines . . . . . . . . . . . . . . . . .157
䊳Getting the Most Out of Your Reception . . . . . . . . . . . . . . . . . . . . . . . . . . . .158
䊳Safety Information: FCC RF Exposure Information . . . . . . . . . . . . . . . . . . .159

䊳Maintaining Safe Use of and Access to Your Phone . . . . . . . . . . . . . . . . . . .162
䊳Caring for the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .165
䊳Acknowledging Special Precautions and the FCC Notice . . . . . . . . . . . . . . .166
䊳Owner's Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .168
䊳User Guide Proprietary Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .168
18. Terms and Conditions & Warranty Information. . . . . . . . . . . . . . . . .169
䊳Terms and Conditions of Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .170
䊳Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .190
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .195

1
Understanding Roaming
Getting Started Understanding
Roaming
Getting Started Getting Started
Welcome to Sprint PCS
Sprint PCS built the only all-digital, all-PCS nationwide network from the
ground up for clearer calls, serving more than 300 major metropolitan
areas. We built our network to give you what we believe you really want
from a wireless phone: clear sound, private conversations and time-saving
features.
And Sprint Personal Communications Services®can do something even
more far-reaching – simplify your life. Our advanced technology is designed
to grow with your communications needs so that one day, you’ll be able to
rely entirely on your Sprint PCS Phone™to stay connected.
This guide will introduce you to our technology and your new
Sprint PCS Phone through simple, easy-to-follow instructions. Since you’re
probably anxious to start using your phone, we encourage you to
immediately flip to Section One – Getting Started With Sprint PCS Service.
This section provides all the information you need to quickly activate your
phone, set up your voicemail and much more. It also contains information
on how to contact Sprint PCS should you have questions about service, want
to purchase additional products or services, or just check your account
balance.
Thank you for choosing Sprint PCS.

2

Getting Started With Sprint PCS Service 3
Getting Started 11111
1
Getting Started With
Sprint PCS Service
In this Section
䊳Setting Up Your Voicemail
䊳Getting Help
䊳Understanding This User Guide
his section walks you through the step-by-step basics of setting up
service for your Sprint PCS Phone™, including activating or unlocking
your phone, selecting your Sprint PCS Service Plan, receiving your new
Sprint PCS Phone Number and setting up your voicemail.
Once you have completed this section, you’re ready to explore the advanced
features of your new phone.
T

Section 1
4 Getting Started With Sprint PCS Service
Getting Started With Sprint PCS Service
Determine If Your Phone Is Already Activated
If you received your phone in the mail or purchased it at a
Sprint PCS Center, it probably has been activated. All you
need to do is unlock your phone.
Unlocking Your Phone
Follow these steps to unlock your phone:
1. Press and hold to turn the phone on.
2. When “Locked” is displayed on the display, press
(left soft key).
3. Enter your four-digit lock code. For security purposes,
the code is not visible as you type.
Activating Your Phone
There are three ways to activate your phone:
䊳The easiest way is to visit http://activate.sprintpcs.com
and activate online.
䊳Call from your new Sprint PCS Phone™.
1. Fully charge your battery (see instructions on
page 21).
2. Turn on your Sprint PCS Phone.
3. Press to reach a Sprint PCS
Customer Advocate. You must be in a Sprint PCS
Service Area when making this call.
䊳Call Sprint PCS Customer Care from any phone other
than your Sprint PCS Phone (which isn't yet activated).
Call us toll free at 1-888-715-4588.
During this call you will be guided through the activation
process. The call typically takes approximately 30 minutes,
but could take longer during peak times. You can
streamline the process by reviewing the Clear and Simple
Facts brochure and pre-selecting your Sprint PCS
Service Plan.
Tip:
If you can’t recall your
lock code, try using the
last four digits of either
your Social Security
number or Sprint PCS
Phone Number or try
0000.
Unlock
Note:
The activation process
varies in certain affiliate
areas.

Getting Started With Sprint PCS Service 5
Getting Started 1 1 Understanding
Roaming 111
What You Should Have Handy When You Call:
䊳Your new Sprint PCS Phone
䊳The original packaging from your phone
䊳Your Social Security number or Tax ID number
䊳Your driver’s license number
䊳Pen and paper to write down your new Sprint PCS
Phone Number
Setting Up Your Voicemail
All unanswered calls to your Sprint PCS Phone are
automatically transferred to voicemail, even if your phone
is in use or turned off. To avoid missing any important
messages, you will want to set up your Sprint PCS voicemail
box and personal greeting as soon as your Sprint PCS
Phone is activated.
To set up voicemail:
1. Press and hold .
2. Follow the system prompts to create your passcode,
record your greeting, record your name announcement
and choose whether to activate One-Touch Message
Access (a feature that lets you press one key to access
messages and bypasses the need for you to enter your
passcode).
Note:
The voicemail setup
process may vary in
certain affiliate areas.

Section 1
6 Getting Started With Sprint PCS Service
Getting Help
Visit Our Web Site
Stop by www.sprintpcs.com to get up-to-date information
on Sprint PCS. You can also:
䊳Review coverage maps
䊳Learn how to use voicemail
䊳Access your customer account
䊳Purchase accessories
䊳Add additional options to your service plan
䊳Check out frequently asked questions
䊳And much more
Sprint PCS Customer Care
Sprint PCS Customer Care Advocates are available to assist
you 24 hours a day, seven days a week. Simply dial
1-888-211-4PCS (4727) from any phone or press
from your activated Sprint PCS Phone while on
the Sprint PCS Nationwide Network.
To call the Customer Care from the main menu:
1. From the Standby mode, press to display the
main menu.
2. Highlight Phone Book and press .
3. Highlight Services and press .
4. Highlight Customer Care and press .
5. Press
or
Press to display the options, highlight Call and
press .
Once you dial Sprint PCS Customer Care, you can access a
number of helpful account services through our automated
Customer Care line. By following the voice prompts, you’ll
be able to learn more about Sprint PCS Products and
Services, get Sprint PCS coverage by zip code or request a
copy of your invoice.
Tip:
If you need to reach
Sprint PCS
Customer Care
while you are off the
Sprint PCS Network,
dial 1-888-211-4PCS
(4727).
Tip:
If you have a question
regarding the
operation of your
Sprint PCS Phone, dial
1-888-211-4PCS (4727)
from another phone so
you can use your
Sprint PCS Phone
while speaking with
Customer Care.

Getting Started With Sprint PCS Service 7
Getting Started 1 1 Understanding
Roaming 111
Sprint PCS Directory Assistance
Sprint PCS Directory Assistance provides a variety of
services, including: residential, business and government
listings; assistance with local or long-distance calls; movie
listings; hotel, restaurant and shopping information and
major local event information. There is a per call charge
and you will be billed for airtime.
䊳Press .
To call the Directory Assistance from the main menu:
1. From the Standby mode, press to display the
main menu.
2. Highlight Phone Book and press .
3. Highlight Services and press .
4. Highlight Dir Assist and press .
5. Press
or
Press to display the options, highlight Call and
press .
Dialing Sprint PCS Roadside Rescue
If you need emergency service on the road, you can get help
from Sprint PCS Roadside Rescue. Follow these steps:
䊳Press .
To call the Roadside Rescue from the main menu:
1. From the Standby mode, press to display the
main menu.
2. Highlight Phone Book and press .
3. Highlight Services and press .
4. Highlight Road Assist and press .
5. Press
or
Press to display the options, highlight Call and
press .

Section 1
8 Getting Started With Sprint PCS Service
Receiving Automated Billing Information
For your convenience, your phone gives you free access to
billing information on your Sprint PCS account. This
information includes balance due, payment received,
billing cycle and the amount of minutes used since your
last billing cycle. Follow these steps to access this
information:
1. Press .
2.
Follow the voice prompts to receive the information you want.
To call the Automated Billing Information from the main menu:
1. From the Standby mode, press to display the
main menu.
2. Highlight Phone Book and press .
3. Highlight Services and press .
4. Highlight Account Info. and press .
5. Press
or
Press to display the options, highlight Call and
press .
Sprint PCS Operator Services
Sprint PCS Operator Services can provide assistance in
placing collect calls or calls billed to a local telephone
calling card or a third party.
䊳Press (or press and hold ).
To call the Operator Services from the main menu:
1. From the Standby mode, press to display the
main menu.
2. Highlight Phone Book and press .
3. Highlight Services and press .
4. Highlight Sprint Operator and press .
5. Press
or
Press to display the options, highlight Call and
press .
Note:
This service may not
be available in all
affiliate markets.
Note:
Sprint PCS
Operator Services
may not be
available in all
affiliate markets.

Getting Started With Sprint PCS Service 9
Getting Started 1 1 Understanding
Roaming 111
Sprint PCS Voice Command
Sprint PCS Voice Command lets you dial with your voice.
See pages 31-32 for detailed information.
䊳Press (or press and hold ).
To call the Voice Command menu from the main menu:
1. From the Standby mode, press to display the
main menu.
2. Highlight Phone Book and press .
3. Highlight Services and press .
4. Highlight Voice Command and press .
5. Press
or
Press to display the options, highlight Call and
press .
Understanding This User Guide
This user guide introduces you to our technology and all
the advantages of your new Sprint PCS Phone – through
easy-to-follow instructions.
䊳Sections breakdown categories of information to
progressively take you all the way from learning the
basics to using the most advanced phone features.
䊳Tips highlight special shortcuts and timely reminders
to help you make the most of your new phone.
䊳The Index helps you find specific information quickly.
We know that your time is valuable and that’s why we’ve
designed this guide to be used in a building block format or
in stand-alone sections. You’ll get the most out of your
phone if you read each section. However, if you’d like to get
right to a specific feature, you’ll be able to locate the
specific section using the colored tabs. Follow the
instructions in that section and you’ll be ready to use your
phone in no time.

10

Getting To Know Your Sprint PCS Phone 11
Understanding Roaming 2Getting to Know
Your Phone 2Understanding
Roaming 2Getting Started 2Getting Started 2
2
Getting to Know
Your Sprint PCS Phone™
In this Section
䊳Highlights
䊳Front View of Phone
䊳Viewing the Display Screen
䊳Turning Your Phone ON and OFF
䊳Using the KeyGuard
䊳Using the Battery
our Sprint PCS Phone is packed with features that simplify your life and
expand your ability to stay connected to the people and information
that are important to you. We know that you’re anxious to start using it, so
this section will give you a quick introduction to your new phone. The easy-
to-follow instructions will guide you through the basics of the most
common features of your phone and you’ll be on your way to using it in no
time.
Don’t forget the other chapters in this guide. They’re filled with information
about the capabilities and benefits of your new Sprint PCS Phone. They
include detailed step-by-step instructions that familiarize you with all the
features and explain how to customize your phone to meet your specific
needs.
Y

Section 2
12 Getting To Know Your Sprint PCS Phone
Highlights
Congratulations on the purchase of your Sprint PCS
Phone™ (SCP-6000). This phone is lightweight, easy-to-
use, reliable and offers many significant features:
䊳Digital capability provides access to other PCS CDMA
where Sprint PCS has implemented roaming
agreements (pages 24-25).
䊳Sprint PCS Wireless WebSM Browser provides access to
the wireless Internet in digital mode (page 138).
䊳Sprint PCS Wireless Web MailSM, AOL Instant
MessengerSM Service and Sprint PCS Wireless Web Short
MailSM provide quick and convenient text messaging
capabilities (pages 146-149).
䊳Sprint PCS Wireless WebSM Connection offers wireless
modem capabilities for your personal computer in
digital mode (page 150).
䊳Sprint PCS Voice CommandSM lets you dial phone
numbers by speaking someone’s name or the digits in
their phone number (pages 31-32).
䊳Voice Dialing lets you call the phone numbers of the
Phone Book entry by saying the programmed names
into the phone (pages 128-129).
䊳With your Sanyo Downloader software via your PC, you
can download the image (pictures), sound (melody),
animations and animation ringer (sound animation)
to the phone. You can enjoy using the downloaded data
for the ringer, wallpaper, etc. (pages 122-124) For
using this feature the download kit must be purchased.
The purchase information is described in Accessory
section on page 153.
䊳Screen Calls enables you to record the other party’s
message by auto-answering or manual setting while
ringing (page 132). Voice Memo function can record
your voice in the Standby mode or the other party’s
voice while talking (page 130).