
SATO GY412
3
Check the eFORMz Director log for “Out of bounds” errors. If you are running
the eFORMz Composer from the command line check the eFORMz run logs.
Alternatively, you can congure the printer to capture and display the
command errors while printing and pause the print job until addressed. See
Set Command Error Display in this document for instructions.
Setting the Command Error Display should only be enabled in testing
environments. Production printers should not be set to display command
errors.
Drivers and Firmware
Update the Firmware
eFORMz requires rmware version 42:02:00:00E or later. The current
rmware version on the printer will be displayed on the screen at start-up.
The latest rmware software can be found at:
https://www.satoamerica.com/resource-library/all-in-one-printer-utility.aspx
Specify the Printer Driver
eFORMz includes a built-in SATO printer driver. When you create the printer
in Windows, use the Generic/Text Only printer driver to let data from
eFORMz pass through unchanged.
Any issues with the All-In-One Printer Utility and/or obtaining newer rmware
should be directed to SATO support here:
https://www.satoamerica.com/master-form.aspx