Seek Thermal Reveal FirePRO User manual

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Reveal FirePRO Manual
A comprehensive guide to understanding and operating your
Thermal Imaging Camera (TIC)

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Table of Contents
Registering your product ............................................................................................................... 3
Quick Start .................................................................................................................................... 4
Charging your Battery ................................................................................................................ 4
Setting up your Device .............................................................................................................. 4
Home Screen ............................................................................................................................. 5
Temperature Color Bar .............................................................................................................. 5
Reveal FirePRO Interface ............................................................................................................. 6
Modes ........................................................................................................................................... 7
Fire Mode .................................................................................................................................. 7
Survey Mode ............................................................................................................................. 7
Color Mode ................................................................................................................................ 8
Menu ............................................................................................................................................. 9
Gallery ....................................................................................................................................... 9
Temperature .............................................................................................................................. 9
Device ...................................................................................................................................... 10
Date & Time ......................................................................................................................... 10
Language ............................................................................................................................. 10
Power ................................................................................................................................... 10
Flashlight .............................................................................................................................. 10
Watermark ........................................................................................................................... 11
Restore ................................................................................................................................ 11
About ....................................................................................................................................... 11
Capturing a Photo ....................................................................................................................... 12
Taking a Photo ........................................................................................................................ 12
Reviewing your Photos ............................................................................................................ 12
Downloading Images ................................................................................................................... 12
Cleaning the lens ........................................................................................................................ 13
Help and customer support ......................................................................................................... 14
Troubleshooting .......................................................................................................................... 15
Legal ............................................................................................. Error! Bookmark not defined.

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Registering your product
• By sharing your name, email, and serial number, you enable us to send you product
updates and tips and techniques. We can also expedite your warranty inquiries by
knowing when and where you purchased your FirePRO.
• NOTE: We do not – and will not – sell any personal data to any third-party!
• Go to thermal.com/register in your Internet browser to register your FirePRO.

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Quick Start
The Reveal FirePRO has a custom-designed interface for enabling speed and efficiency
during Fire and Rescue situations. Here is a list of steps to get you started:
Charging your Battery
For the best results, fully charge your Reveal FirePRO using the included USB cable
before each use. When the thermal camera is ‘off’, the Battery Charging screen will
appear for a short period of time, and can be refreshed by pressing and releasing ANY
button.
NOTE: Reveal FirePRO will provide up to 4 hours of imaging time with a full charge.
Setting up your Device
To turn on your device, press the CENTER button and hold until the screen lights up.
The button-function ribbon at the top of the screen defines the meaning of the three
buttons above it. For each of the setup screens, use the LEFT and RIGHT buttons to
navigate, and the CENTER button as the selector. For numerical fields, the LEFT button
subtracts from the displayed value, while the RIGHT button adds to it, as the button-
function ribbon indicates. To switch the device off, press and hold down the CENTER
button for 2 seconds until the screen goes dark.
Next you will be directed to a screen that asks you to set up some basic information,
including language, and date & time formats. Using the RIGHT and LEFT buttons, scroll
down and select the appropriate fields, using the CENTER button to select and
continue, concluding with the ‘setup complete’ screen.

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NOTE: If you need to change any of the information input in the initial setup, or settings
afterwards, you can always restore your device back to its factory settings by selecting
Restore in the Device menu. This option will reboot your device and ask you to input the
same information as when it’s first turned on. To conduct a hard reset, press and hold
the CENTER button for 30 seconds until the screen flashes on and off. The unit will
power cycle a number of times during this process. This option can be useful for
recalibrating the battery power settings if the device will not turn on.
Home Screen
Once you have completed the initial setup, you will be taken to Active Imaging, as
shown by the following screen:
Temperature Color Bar
Press and release the center button to turn ‘on’ or ‘off’ extra overlay information in the
displayed image image while you scan.
The temperature color bar visually displays a temperature range up to 1022°F (550°C).
The lower number in the temperature bar tells you at what temperature the image
begins to colorize. In Fire Mode, anything below the bottom temperature (150˚C) will
appear black and white, with high dynamic range, and anything above it will begin to
colorize in shades of yellow, orange, red, and purple. A title indicator will briefly note
which mode you are viewing the image through, and the numerical temperature located
at the focal point of the reticle. The Seek Thermal watermark is located at the left-hand
corner of the screen, and the battery life at the bottom right-hand corner of the screen.

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Reveal FirePRO Interface

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Modes
The Reveal FirePRO has three different modes which have been optimized for
Firefighters and First Responders. Press the LEFT button to cycle through the different
modes.
Fire Mode
Displays an image in shades of gray, which turn bright orange/red when areas of
extreme heat are present. This mode is specifically designed for locating active fire and
caution areas that may be about to flashover. This mode is also useful for detecting
hotspots during 360 size-ups and Overhaul.
Survey Mode
Similar to Hi, a monochromatic filter of different shades of blue which turn white around
warmer areas. This mode is optimal for helping locate downed personnel and victims
during search and rescue.

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Color Mode
This is a demonstration mode and is best-suited for the classroom, which highlights
areas of heat in red with colorful borders as the temperature decreases. While it’s
seldom used in the field, this is a useful demo mode for third-party observers.

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Menu
To access the menu, simultaneously press and hold both the LEFT and RIGHT buttons
for one second. You will then be directed to the following screen:
The Menu gives you access to your gallery of saved images, switching temperature
units from Fahrenheit to Celsius, and device settings and information.
Gallery
Entering the gallery allows you to view or delete your saved photos.
Temperature
Click on this option and use the CENTER button to choose between °F and °C for
temperature viewing.

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Device
Selecting ‘device’ opens a new screen that gives you the option of adjusting date, time
and language, accessing flashlight and power settings, enabling or disabling the Seek
Thermal watermark, and restoring the device back to factory settings.
Date & Time
This option allows you to go back and adjust formats selected when you first set up the
device. You may change time between military and standard time, preferred date
format, and set the current time.
Language
Choose between English, Spanish, French, German, Dutch, Italian, Portuguese, Polish,
Korean, Simplified Chinese, and Japanese for your cameras native language.
Power
Selecting the ‘power’ option will enable you to modify two settings, ‘auto’ & ‘display’. In
‘auto’ you can choose whether the device will turn off after no interaction has been had
for a selected period of time.
The default for ‘auto’ is set to ‘off’ to ensure the device will not trigger an automatic
power off during an emergency. When on, it’s set at a default of 15 minutes and can be
adjusted higher or lower depending on your preferences. This function can be disabled
at any time by setting to ‘off’, regardless of how much time is selected.
Display allows you to adjust the brightness of the LCD screen between 1-100%. Hold
the LEFT or RIGHT button down to adjust the brightness lower or higher.
Flashlight
While other Reveal devices are limited to ‘high’, ‘low’ and settings, the Reveal FirePRO
includes a Strobe light option. This feature has been designed for helping locate
downed firefighters in visually compromised scenarios.
In the flashlight setting, you can adjust the brightness level of the ‘high’ and ‘low’
settings, and toggle the strobe feature, which always uses 100% brightness to ‘on’ or
‘off.’

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To engage the flashlight, press the SIDE button on the right side of the camera.
Pressing it four times will toggle you through the options ‘high, ‘low’, ‘strobe’ and ‘off’.
The flashlight will work regardless of whether or not the camera is OFF.
Watermark
Press the CENTER button to turn the Seek Thermal watermark present at the bottom
left of the scanning screen ‘on’ or ‘off.’
Restore
This option will restore your device back to its factory settings. Once you complete this
step, you will need to re-enter time, date and language preferences before you return to
the scanning screen.
About
Provides information about your devices serial number and firmware, and includes
additional instructions for how to register your device on the Seek Thermal website.

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Capturing a Photo
Taking a Photo
1. To take a photo, press the RIGHT button to capture an image.
2. The camera will immediately freeze frame and form a white border around the
perimeter of the image. Because photo capture occurs instantly, the quality of the
image will not be degraded if you accidentally or abruptly move your camera
while the bar is still loading. The temperature value at the center of the screen
will be saved to the image’s metadata, which can be seen when viewed
within .PNG files on a PC.
Reviewing your Photos
1. Take a look at your photos by pressing the LEFT and RIGHT button
simultaneously to access the main menu, and pressing the RIGHT button to go
to ‘gallery’. Press the CENTER button to view the photos you have just taken.
2. Photos are displayed with the numerical temperature that was recorded at the
point of the reticle, the date and time it was taken in the footer at the lower half of
the screen, and the selected photograph number out of the entirety of photos
present in your gallery. Use the LEFT and RIGHT buttons to scroll through them.
3. To exit gallery, press the CENTER button. This gives you the option to ‘cancel’
and go back to the gallery. Return to thermal imaging by pressing the ‘exit’
button, or delete your selected photo.
Deleting Photos
1. While reviewing photos, press and release the center button for “options”
2. Use the left and right buttons to scroll down to the “Delete” option
3. Press the center button the confirm delete for the selected photo. The next saved
image will appear in the display.
Downloading Images
Images taken with Reveal FirePRO may be directly downloaded by opening the rubber
door from the end of your camera and connecting the USB cable from your computer to
the device. You can copy or drag photos to your computer (Mac or PC) for storage.

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These are located in the DCIM\100SEEKT folder. The photos are a standard (.png)
format and can be edited, annotated, and inserted into documents easily. Reveal
FirePRO will always save (.png) metadata such as temperature units, but only display
spot temperature data if the reticle is switched to ‘ON’.
NOTE: Always perform an eject or dismount on your computer before disconnecting the
USB cable to prevent corruption of the SD memory card.
Cleaning the lens
At times, thermal images may begin to look cloudy or low quality despite having a
focused camera. This may be due to particles of dirt on the lens. Cleaning your camera
lens may help to clear up images and give higher quality images.
Required materials for cleaning:
• Q-tip
• isopropyl alcohol
1. Apply a small amount of isopropyl alcohol to the clot of the Q-tip until slightly
damp.
2. Use the Q-tip to lightly rub the reflective inner lens of the camera until clean.
3. Lightly pat and dry the lens with a clean cloth and let air dry.
NOTE: Never use window cleaners, harsh chemicals, or cleaning solvents on your
Reveal FirePRO, and never spray anything directly onto the screen.

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Help and customer support
We’re here to help! If you need customer support for an issue not addressed
here with your product, you may email your request directly to
[email protected]. Your request will be answered within 3-5 business days.
Note: Please include the information from the ‘About’ screen when contacting
support if you have an issue.
For more information, visit support.thermal.com.

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Troubleshooting
The device will not power on.
• Try plugging the device in with the supplied wall charger or another 1-amp-rated
(or greater) charger to ensure there is enough battery remaining.
• Try performing a hard system reset by holding down the CENTER button for
thirty seconds, release and wait. The system should power cycle a number of
times.
• If the device gets stuck at the welcome screen, please perform a hard reset to
see if it fixes the problem. Battery power should be at least 40% to achieve
optimal performance.
• If the flashlight works but the thermal imager does not turn on, try charging the
device with a wall charger. The flashlight function can run longer than the thermal
imaging function of the device.
If the battery is completely discharged and thermal imaging won’t start.
1. Charge battery and power on your thermal camera.
2. If screen displays all black, power-cycle your Reveal.
The thermal image appears blurry.
• Check that the lens is clear and clean.
• Check that the screen is clean.
The thermal image appears noisy.
• Has your flashlight been on for a long time? The image may be noisy at elevated
temperature.
• Have you suddenly cooled or heated the device quickly? The image should
stabilize in a short period of time.
I cannot find the device on my computer when I plug it into my USB port.
Check your file system (Explorer in Windows, Finder in Mac OS) and check your
external memory devices.
The flashlight is dimmer than usual.
Is your battery charged? The flashlight is an extremely high-powered light consuming a

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considerable amount of power. When the battery voltage drops to near empty, the
flashlight will begin to dim to preserve battery life and allow the thermal imager to work.
The camera keeps making a clicking noise.
There’s no need to worry, this is perfectly normal and is simply the camera adjusting
and calibrating the image to achieve the best image quality possible.
THANK YOU!