Shark S3501 Series User manual

Steam Pocket®Mop
S3501 Series
OWNER’S GUIDE

sharkclean.comsharkclean.com
WARNING
To reduce the risk of fire, electric shock, injury, or property damage:
IMPORTANT SAFEGUARDS
PLEASE READ CAREFULLY BEFORE USE • FOR HOUSEHOLD USE ONLY
SAVE THESE INSTRUCTIONS
If the plug does not fit fully into the outlet, reverse the plug. If it still does not fit, contact a
qualified electrician. DO NOT force into outlet or try to modify to fit.
1. When in use, NEVER turn the Steam Mop
over on its side or direct steam toward
people, pets, or plants.
2. Use the system only for its intended use.
3. DO NOT use for space-heating purposes.
4. DO NOT use outdoors.
5. DO NOT leave the Steam Mop
unattended when plugged in. ALWAYS
unplug the power cord from the electrical
outlet when
not in use and beforeservicing.
6. DO NOT allow the Steam Mop to be used
by children. Close attention is necessary
when used near children, pets, or plants.
7. Use only as described in this owner’s
guide.
8. Use only manufacturer’s recommended
accessories.
9. DO NOT use with damaged cord or
plug. If Steam Mop is not working as it
should or has been dropped, damaged,
left outdoors, or dropped into water,
return it to SharkNinja Operating LLC
for examination and repair. Incorrect
reassembly or repair can cause a risk of
electrical shock or injury.
10. To protect against a risk of electric shock,
DO NOT immerse the Steam Mop in water
or any other liquids.
11. DO NOT handle the plug or Steam Mop
with wet hands or operate it without
wearing shoes.
12. DO NOT pull or carry by cord, use cord
as a handle, close a door on cord, or pull
cord around sharp edges or corners. DO
NOT run Steam Mop over cord. Keep cord
away from heated surfaces.
13. DO NOT unplug by pulling on power
cord. To unplug, grasp the plug not the
power cord. DO NOT use extension
cords or outlets with inadequate current-
carrying capacity.
14. DO NOT put any objects into the steam
nozzle openings. Discontinue use if the
steam nozzle is blocked.
15. DO NOT put hands or feet under the
Steam Mop. It gets very hot.
16. Use ONLY on flat, horizontal surfaces. DO
NOT use on walls, counters, or windows.
17. DO NOT use on leather, wax-polished
furniture, synthetic fabrics, velvet, or
other delicate, steam-sensitive materials.
18. DO NOT add cleaning solutions, scented
perfumes, oils, or any other chemicals
to the water used in the Steam Mop as
this may damage it or make it unsafe for
use. If you live in a hard-water area, we
recommend using distilled water in your
Steam Mop.
19. NEVER leave any Dirt Grip™ pad in
one spot while using or storing for an
extended period of time, as this may
damage your surfaces.
20. You can release the Dirt Grip pad after
you have unplugged the Steam Mop and
allowed it to cool.
21. When cleaning the exterior of the Steam
Mop, unplug the power cord from the
electrical outlet and clean the Steam Mop
with a dry or damp cloth. DO NOT pour
water or use alcohol, benzene, or paint
thinner on the Steam Mop.
22. Extreme caution should be exercised
when using the Steam Mop to clean stairs.
23. NEVER use Steam Mop without the Dirt
Grip pad attached.
24. Keep your work area well lit.
25. Store Steam Mop indoors in a cool, dry
place.
26. To avoid circuit overload, DO NOT
operate another appliance on the same
socket (circuit) as the Steam Mop.
27. To avoid scalding injuries, ALWAYS
unplug and allow the Steam Mop to cool
before removing or changing mop heads,
accessories, or Dirt Grip™ pads.
IMPORTANT: Your Steam Mop is designed to
clean hard-floor surfaces that will withstand
high heat. DO NOT use on unsealed wood
or unglazed ceramic floors. On surfaces that
have been treated with wax and on some
unwaxed floors, the sheen may be removed
by the heat and steam action. We recommend
testing an isolated area of the surface to
be cleaned before proceeding. We also
recommend that you check the use and care
instructions from the floor manufacturer.
WHEN USING YOUR SHARK®
STEAM POCKET® MOP, BASIC
SAFETY PRECAUTIONS SHOULD
ALWAYS BE FOLLOWED,
INCLUDING THE FOLLOWING:
READ ALL INSTRUCTIONS
BEFORE USING YOUR STEAM MOP.
WARNING:
DANGER OF SCALDING.
The steam emitted from the Steam
Mop is very hot and may cause
scalding. Please use caution when
using the Steam Mop.
WARNING: KEEP Steam Mop
AWAY FROM CHILDREN.
POLARIZED PLUG:
This Steam Mop has a polarized plug
(one blade is wider than the other).
As a safety feature, this plug will fit
into a polarized outlet only one way.
If the plug does not fit fully into the
outlet, reverse the plug. If it still does
not fit, contact a qualified electrician.
Do not attempt to defeat this safety
feature. It is not recommended
to use an extension cord with this
product.

sharkclean.comsharkclean.com
GETTING STARTED
PARTS
a Pocket Pad
b Filling Flask
c Quick Release Cord Wrap
d Cord Clips
e Mop Handle
f Telescopic Latch
g Water Tank Window
h Power Light
i Water Tank Cap
j Rectangle Mop Head
Not all accessories come with all units.
For a list of the accessories included
with this model, see the top inside
flap of the box. To order additional
accessories, visit sharkaccessories.com.
a b
c
d
e
h
g
f
i
j
USING YOUR SHARK® STEAM POCKET® MOP
1
3
2
1Insert the mop handle into the tube on the
top of the mop body, pressing until it clicks
into place.
2Select a cleaning pad. Fit one side of the
pocket onto the mop head first, then using
the lavender loop, pull the pocket over the
head. Attach the quick fasteners on the
top of the pocket to secure in place.
3Snap the mop head into the bottom of
the mop body, pressing until it clicks into
place. To remove the mop head, press the
release button near the bottom of the mop
body.
NOTE: When assembling your Steam Pocket®
Mop there may be a little water in or around
the water tank. This is because we test all
our mops before you buy them, so you get a
quality Shark Steam Pocket Mop.
ASSE MBLY

sharkclean.comsharkclean.com
USING YOUR SHARK® STEAM POCKET® MOPUSING YOUR SHARK® STEAM POCKET® MOP
4
67
Pump the handle a few times in a downward
motion. This pumping action will release
steam as you mop and allows you to
customize the amount of steam you use.
Begin mopping with a forward and backward
motion. The natural motion of mopping will
produce steam.
When one side of the pocket gets dirty, just
turn the mop head over and clean with the
other side of the pad.
When the water tank is empty, the Steam
Pocket Mop will stop producing steam. You
can refill the water tank at any time as long
as the mop is unplugged from the outlet.
TO SANITIZE* WITH THE RECTANGLE MOP
HEAD
1 Only sanitize sealed, hard-floor surfaces.
2 Plug in the Steam Mop, then wait 30
seconds for it to heat up.
3 To activate steam, pump the handle a few
times.
4 Start mopping with a forward and
backward motion. After 3 minutes, your
Steam Mop will be ready to sanitize.
5 Mop the area to be sanitized, moving
forward and backward at least 15 times."
*Sanitization studies were conducted
under controlled test conditions using
the rectangle mop head only. Household
conditions and results may vary.
4Place the mop on a stable, level surface.
Turn the water tank cap counterclockwise
to remove. Use the filling flask to add water
to the tank, making sure to not exceed the
max fill line. Replace the cap and turn it
clockwise to tighten.
5To adjust the length of the mop, lift the
latch on the tube 90 degrees to the open
position. Holding the handle, extend the
tube to the height that’s right for you and
then close the latch to the locked position.
6Pull and twist the quick release cord holder
to unwrap the power cord completely.
7Plug into an electrical outlet. The power
light will illuminate. It takes approximately
30 seconds for the mop to heat up and the
steam to be ready.
NOTE: Steam is created automatically with
the mopping motion.
CLEANING OPERATION
SANITIZING OPERATION
ASSE MBLY CO NT.
5

sharkclean.comsharkclean.com
USING YOUR SHARK® STEAM POCKET® MOPCARING FOR YOUR SHARK® STEAM POCKET® MOP
Machine wash the Pocket Pads separately
with warm water using liquid detergent.
Before washing Pocket Pads, close the hook-
and-loop fasteners so they won’t snag.
NEVER USE BLEACH, POWDERED
DETERGENT, OR FABRIC SOFTENERS as
they may damage or leave a coating on the
Pocket Pads that will reduce their cleaning
performance and absorbency. Pocket Pads
should be line-dried or tumble-dried on a
low setting, as this will extend the life of the
microfiber fabric.
Loose fibers can indicate wearing of the
microfiber fabric. DO NOT pull the loose
fibers as this can cause the weave to come
undone. Simply trim the loose fibers with
scissors. ORDERING REPLACEMENT PARTS
To order additional parts and accessories, visit sharkaccessories.com or call 1-800-798-7398.
When you have finished using the Steam
Pocket Mop, unplug the cord from the outlet
and let the unit cool 2-3 minutes. Release
steam by pumping the handle several times
before removing the Pocket Pad from the
mop head.
Remove the Pocket Pad by releasing the
quick fasteners and using the lavender loop
on the side to pull o the pad. Avoid contact
with the hot pad. Make sure to empty the
water tank before storing the Steam Mop.
NOTE: Please wait 2 to 3 minutes for the
Steam Mop to cool o before removing the
mop head or the Pocket Pad. NEVER leave
the Steam Mop with a damp/wet Pocket Pad
on any floor.
To store the steam mop, first release all
steam, and allow the unit to cool completely.
Hang the steam mop from a large hook (not
included).
NOTE: To store the Steam Mop upright,
lean it against a wall for added support and
safety. ALWAYS store your Steam Pocket
Mop with the Pocket Pad removed, away
from children or high-trac areas.
AFTER USE
POCKET PAD CARE INSTRUCTIONS PARTS AND ACCESSORIES
STORAGE
Rectangle Scrub Pocket Pad
P139W
Dirt Grip™ Pocket Pad
P186W
Triangle Mop Head
1025SO
Triangle Scrub Pocket Pad
P179W
Rectangle Mop Head
1024SO

sharkclean.comsharkclean.com
TROUBLESHOOTING
PROBLEM POSSIBLE REASONS & SOLUTIONS
The Steam Pocket
®
Mop will not
turn on.
Your Steam Pocket Mop should be securely plugged into an electrical
outlet.
Check your fuse or breaker.
If your unit still doesn’t work, please call our customer service at
1-800-798-7398.
Steam Pocket Mop will not
make steam.
Prime the pump. See Cleaning Operation section for more information.
Is there water in the water tank? If not, add water to your Steam Pocket
Mop following the instructions.
Steam Pocket Mop leaves
water on the floor.
Check to see if your Pocket Pad is too wet. Unplug the steam mop, let it
cool, and then change the Pocket Pad.
Make sure the Pocket Pad is attached correctly.
Steam Pocket Mop is hard to
push.
Make sure the Pocket Pad is attached correctly.
Try increasing the height of the pole for better leverage.
The Steam Mop might be hard to push/pull if the Pocket Pad isn’t wet
enough. It
should get easier to push/pull the Steam Mop after it’s been running for a
few minutes.
An overly dirty Pocket Pad could also result in the mop being harder to
push. Flip the pad over or use a clean pad.
ONE (1) YEAR LIMITED WARRANTY
The One (1) Year Limited Warranty applies to purchases made from authorized retailers of SharkNinja
Operating LLC. Warranty coverage applies to the original owner and to the original product only and is
not transferable.
SharkNinja warrants that the unit shall be free from defects in material and workmanship for a period
of one (1) year from the date of purchase when it is used under normal household conditions and
maintained according to the requirements outlined in the Owner’s Guide, subject to the following
conditions and exclusions:
What is covered by this warranty?
1. The original unit and/or non-wearable components deemed defective, in SharkNinja’s sole discretion,
will be repaired or replaced up to one (1) year from the original purchase date.
2. In the event a replacement unit is issued, the warranty coverage ends six (6) months following the
receipt date of the replacement unit or the remainder of the existing warranty, whichever is later.
SharkNinja reserves the right to replace the unit with one of equal or greater value.
What is not covered by this warranty?
1. Normal wear and tear of wearable parts, which require regular maintenance and/or replacement to
ensure the proper functioning of your unit, are not covered by this warranty. Replacement parts are
available for purchase at sharkaccessories.com.
2. Any unit that has been tampered with or used for commercial purposes.
3. Damage caused by misuse, abuse, negligent handling, failure to perform required maintenance, or
damage due to mishandling in transit.
4. Consequential and incidental damages.
5. Defects caused by repair persons not authorized by SharkNinja. These defects include damages caused
in the process of shipping, altering, or repairing the SharkNinja product (or any of its parts) when the
repair is performed by a repair person not authorized by SharkNinja.
6. Products purchased, used, or operated outside North America.
How to get service
If your appliance fails to operate properly while in use under normal household conditions within the warranty
period, visit sharkclean.com/support for product care and maintenance self-help. Our Customer Service
Specialists are also available at 1-888-228-5531 to assist with product support and warranty service options,
including the possibility of upgrading to our VIP warranty service options for select product categories.
Please register your product and have it with you when contacting Customer Service.
SharkNinja will cover the cost for the customer to send in the unit to us for repair or replacement. A fee of
$25.95 (subject to change) will be charged when SharkNinja ships the repaired or replacement unit.
How to initiate a warranty claim
You must call 1-888-228-5531 to initiate a warranty claim. You will need the receipt as proof of purchase.
A Customer Service Specialist will provide you with return and packing instruction information.
How state law applies
This warranty gives you specific legal rights, and you also may have other rights that vary from state to
state. Some states do not permit the exclusion or limitation of incidental or consequential damages, so the
above may not apply to you.
RECORD THIS INFORMATION
Model Number: ������������������������
Date Code: ����������������������������
Date of Purchase: ����������������������
(Keep receipt)
Store of Purchase: ����������������������
REGISTER YOUR PURCHASE
registeryourshark.com

© 2021 SharkNinja Operating LLC. SHARK and STEAM POCKET are registered trademarks of SharkNinja Operating LLC.
S3501�Series�IB�MP�Mv2
PLEASE READ CAREFULLY AND KEEP FOR FUTURE REFERENCE.
This Owner's Guide is designed to help you keep your Steam Mop running at peak performance.
SharkNinja Operating LLC
US: Needham, MA 02494
CAN: Ville St-Laurent, QC H4S 1A7
1-888-228-5531
sharkclean.com
Illustrations may dier from actual product. We are constantly striving to improve our products;
therefore the specifications contained herein are subject to change without notice.
This product may be covered by one or more U.S. patents. See sharkninja.com/patents for more
information.