Shark S3502UKJWA User manual

S3502UKJWA
OWNER’S GUIDE

2www.sharkclean.co.uk
WHEN USING YOUR SHARK®
STEAM MOP, BASIC SAFETY
PRECAUTIONS SHOULD ALWAYS
BE FOLLOWED, INCLUDING THE
FOLLOWING:
READ ALL INSTRUCTIONS BEFORE
USING YOUR SHARK® STEA M MOP.
DANGER OF SCALDING.
Please use caution when using the
steam mop. The steam emitted from the
steam mop is very hot.
IMPORTANT:
This appliance is not intended for use by
persons (including children) with reduced
physical, sensory or mental capabilities
or lack of experience and knowledge,
unless they have been given supervision
or instruction concerning the use of the
appliance by a person responsible for their
safety.
Children should be supervised to ensure
that they do not play with the appliance.
IMPORTANT SAFETY INSTRUCTIONS
For Household Use Only
WARNING:
TO REDUCE THE RISK OF FIRE,
ELECTRIC SHOCK OR INJURY:
1. Use the system only for its intended use.
2. DO NOT use outdoors.
3. DO NOT leave the appliance unattended
when plugged in. Always unplug the
power cord from the electrical outlet
when not in use and before servicing.
4. DO NOT allow the appliance to be used
by children. Close attention is necessary
when used by or near children, pets or
plants.
5. Children should be supervised to ensure
that they do not play with the appliance.
6. Use only as described in this manual.
7 . Use only manufacturer’s recommended
accessories.
8. DO NOT operate the appliance with a
damaged plug or cord, or if the unit has
been dropped or damaged. To avoid the
risk of electric shock, do not disassemble
or attempt to repair the appliance on
your own. If the supply cord is damaged,
it must be replaced by a qualified
electrician in order to avoid a hazard.
Incorrect re-assembly or repair can cause
a risk of electrical shock or injury to
persons when the appliance is used.
9. To protect against a risk of electric
shock, DO NOT immerse the steam mop
into water or any other liquids.
10. DO NOT handle plug or steam mop with
wet hands or operate appliance without
shoes.
11. DO NOT pull or carry by power cord,
use power cord as handle, close a door
on the power cord, or pull the power
cord around sharp edges or corners.
Keep power cord away from heated
surfaces.

www.sharkclean.co.uk 3
24. Never use steam mop without the
cleaning pad attached.
25. Keep your work area well lit.
26. Store steam mop indoors in a cool, dry
place.
27. To avoid circuit overload, do not operate
another appliance on the same socket
(circuit) as the steam cleaner.
28. If an extension cord is absolutely
necessary, an extension cord rated a
minimum of 15 ampere, 14 gage cord
should be used. Cords rated for less
amperage may overheat. Care should be
taken to arrange cord so that it cannot
be pulled or tripped over.
29. DO NOT leave unattended when the
system is connected to a power supply
or electrical outlet. Turn off all controls
before unplugging the unit.
30. DO NOT store unit with damp or wet
cleaning pad attached. Never leave the
steam mop in one spot on any surface
for any period of time with a damp or
wet cleaning pad attached as this will
damage your floors
31. Always unplug and allow the steam mop
to cool before removing or changing
mop heads.
32. Make sure that the water tank door
closed when using the appliance.
WARNING:Your steam mop is
designed to clean hard floor surfaces
that will withstand high heat. Do not
use on unsealed wood or unglazed
ceramic floors. On surfaces that have
been treated with wax or some no wax
floors, the sheen may be removed by
the heat and steam action. It is always
recommended to test an isolated area
of the surface to be cleaned before
proceeding. We also recommend that
you check the use and care instructions
from the floor manufacturer.
SAVE THESE
INSTRUCTIONS
12. DO NOT unplug by pulling on power
cord. To unplug, grasp the plug not
the power cord. Do not use extension
cords or outlets with inadequate current
carrying capacity.
13. DO NOT put any objects into openings.
Do not use with any opening that is
blocked.
14. DO NOT put hands or feet under the
steam mop. Unit gets very hot.
15. Use ONLY on flat, horizontal surfaces.
Do not use on walls, counters or
windows.
16. DO NOT use on leather, wax polished
furniture or floors, synthetic fabrics,
velvet or other delicate, steam sensitive
materials.
17. Liquid or steam must not be directed
towards equipment containing electrical
components, such as the interior of
ovens.
18. DO NOT add cleaning solutions, scented
perfumes, oils or any other chemicals to
the water used in this appliance as this
may damage the unit or make it unsafe
for use. If you live in a hard water area,
we recommend using distilled water in
your steam mop.
19. When in use, NEVER turn the appliance
over or on its side. NEVER DIRECT
STEAM TOWARDS PEOPLE,
ANIMALS OR PLANTS.
20. NEVER LEAVE THE STEAM MOP IN
ONE SPOT ON ANY SURFACE FOR
ANY PERIOD OF TIME WHEN THE
CLEANING PAD IS ATTACHED AS
THIS WILL DAMAGE YOUR FLOORS.
21. Carefully remove the cleaning pad
immediately after you have unplugged
and allowed the steam mop to cool.
22. When cleaning the steam mop, unplug
the power cord from the electrical outlet
and clean with a dry or damp cloth. Do
not pour water or use alcohol, benzene
or paint thinner on the unit.
23. Extreme caution should be exercised
when using this appliance to clean stairs.

FILL
4Lay the mop on the floor or on a counter top and
remove the water tank cap by turning counter
clockwise. Fill the water tank using the filling
flask. Do not overfill the water tank. Replace the
water cap and tighten.
IMPORTANT: Make sure your floors are sealed.
Before using the Steam Pocket®Mop consult
page 4 for more information.
Quick Start
2
4
When assembling your Steam Pocket®Mop there
may be a little water in or around the water tank.
This is because we test all our Steam Pocket®
Mops 100% before you buy them, so you get a
quality Shark®Steam Pocket®Mop.
3
1
ASSEMBLE
1Insert the mop handle into the pump actuator
(the tube that leads to the tank). Push the mop
handle and pump actuator together in until you
hear it click into place.
2Select a cleaning pad. Fit one side of the pocket
onto the head first, then using the lavender loop,
pull the pocket over the head. Attach the quick
fasteners on the top of the pocket to secure in
place.
3Snap the mop head into the base to secure
it. Press the release button to exchange mop
heads.
www.sharkclean.co.ukwww.sharkclean.co.uk

Quick Start
PREPARE
5For your comfort, you can adjust the height
of the mop. Just lift the latch on the tube 90
degrees to the open position. Holding the
handle, extend the tube to the height that’s
right for you and then close latch to locked
position.
6Plug in mop and wait 30 seconds or less for the
mop to heat up. Pump the handle of the mop
by pushing downward about 10 to 12 times to
create steam.
NOTE: Steam is created automatically when you
start mopping.
DIRT CAN’T HIDE ON EITHER
SIDE! All new design allows for
optimal cleaning! When one side
of the pocket gets dirty, just turn
the mop head over and clean with
the other side of the pocket.
5
6
Quick Start
QUICK TIP: For
easier pushing and
pulling, extend the
handle length.
NOTE: Do not leave your Steam
Pocket®Mop unattended during use.
IMPORTANT: Never leave the Steam
Pocket®Mop in one spot for any
period of time with a damp or wet
micro-fibre Steam Pocket®attached
as this will damage your floors.
www.sharkclean.co.uk

6www.sharkclean.co.uk
This manual covers model:
S3502UKJWA 11
TECHNICAL SPECIFICATIONS
Voltage: 220-240V~, 50/60Hz.
Power: 1550 Watts
Water Capacity: 450 ml (15 oz.)
This appliance complies with the WEEE-Directive 2002/96/EC on the disposal of electrical and electronic
equipment (WEEE).
This appliance complies with the European directives for electromagnetic compatibility (EMC) 2004/108/EC and
its revisions, as well as Low Voltage Directive (LVD) 2006/95/EC and its revisions.
This marking indicates that this product should not be disposed with other household wastes
throughout the EU. To prevent possible harm to the environment or human health from
uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material
sources. To return your used device, please use the return and collection systems or contact the
retailer where this product was purchased. They can take this product for environmental safe
recycling.
This product has no on/off switch and operates when plugged into the main supply source. Disconnect the plug
from mains after use.
Although the product is not provided with standby mode or off mode, it still fulfills the requirements of
1275/2008/EC - the directive for Eco-Design requirements since according to technical justification, it is
considered as inappropriate to provide standby and off modes when connecting to mains. To reduce energy
consumption be sure to unplug the unit after use.
Guarantee: This product is unconditionally guaranteed for one year against all defects of workmanship and
materials. This guarantee does not affect your statutory rights. If this product proves unsatisfactory please contact
our customer service department on freephone 0800 781 7831.
Not to be disposed
of with o ther
household waste.
IPX4

www.sharkclean.co.uk 1
Contents
Getting Started ................................................................................2
Using Your Steam Pocket®Mop.....................................................6
Using Your Carpet Glider ..................................................................8
Care of Your Steam Pocket®Mop ..................................................9
Ordering Replacement Parts ............................................................11
Troubleshooting Guide .....................................................................12
Thank you for
purchasing the
Shark®Steam
Pocket®Mop.

2www.sharkclean.co.uk
Getting Started
When assembling your Steam Pocket®Mop there
may be a little water in or around the water tank.
This is because we test all our Steam Pocket®Mops
100% before you buy them, so you get a quality
Shark®Steam Pocket®Mop.
dQuick Release Swivel Cord Wrap
eMop Handle
fCord Clips
gTelescopic Handle Latch
hWater Tank Viewing Window
iPower-On Blue Light
(Lights up when plugged-in)
jWater Tank Cap
kRectangle Mop Head
a4 Rectangle Cleaning Pads
bFilling Flask
cCarpet Glider
a
b
d
f
e
i
h
g
j
k
c

www.sharkclean.co.uk 3
IMPORTANT: First things first, always make sure
the mop is UNPLUGGED from the wall when not
in use. Never fill the mop, attach the mop head,
change or remove the micro-fibre pocket when
the mop is plugged into the wall. If you have hard
water you might want to use distilled water to
prolong the life of the Shark®Steam Pocket®
Mop. Make sure you only add water to the tank.
Chemicals or cleaning solution may damage the
appliance and could be unsafe for you and your
family.
2
ASSEMBLE
1Insert the mop handle into the pump actuator (the
tube that leads to the tank). Push the mop handle
and pump actuator together in until you hear it
click into place.
2Select a cleaning pad. Fit one side of the pocket
onto the head first, then using the lavender loop,
pull the pocket over the head. Attach the quick
fasteners on the top of the pocket to secure in
place.
1

4www.sharkclean.co.uk
Getting Started
IMPORTANT: Don’t use on unsealed wood or
unglazed ceramic floors. On surfaces that have
been treated with wax or some no wax floors,
the sheen may be removed by the heat and steam
action. It is always recommended to test an
isolated area of the surface to be cleaned before
proceeding. We recommend that you check the use
and care instructions from the floor manufacturer.
3
3Snap the mop head into the base to secure it. Press
the release button to exchange mop heads.
4Turn the water tank cap counter clockwise and
remove from the tank.
Use the filling flask and pour water into the tank.
Please don’t overfill. Replace the cap on the water
tank by turning clockwise and tightening.
4

www.sharkclean.co.uk 5
5For your comfort, you can adjust the height of the
mop. Just lift the latch on the tube 90 degrees to
the open position. Holding the handle, extend the
tube to the height that’s right for you and then
close latch to locked position.
5
QUICK TIP: If you find the Steam Mop difficult
to push/pull during use, then simply increase the
height of the pole.

6www.sharkclean.co.uk
Using Your Steam Pocket®Mop
IMPORTANT: Make sure you don’t use the mop
without attaching a micro-fibre pocket and adding
water to the tank first. When you are using the
mop for the first time, it might take longer than the
normal 30 seconds to start steaming. Just pump
the handle a few times in a downward motion to
prime the pump and it should be ready.
2Pump the handle a few times in a downward
motion. This pumping action will release steam as
you mop and allows you to customize the amount
of steam you want. Begin mopping with a forward
and backward motion. The natural motion of
mopping will produce steam.
NOTE: Make sure the floors are swept or
vacuumed before using the Steam Pocket®Mop.
1Pull and twist the quick release cord holder to
unwrap the power cord completely. A great time
saver!
Plug into an electrical outlet The power “On” light
will turn blue, it takes approximately 30 seconds
for the mop to heat up and the steam to be ready.
2
1

www.sharkclean.co.uk 7
3When one side of the micro-fibre pocket gets dirty,
just flip the mop head and you can quickly start
using the other side. Dirt can’t hide on either side.
IMPORTANT: Please wait 3-5 minutes for
the Steam Pocket®Mop to cool off before
switching the mop head or the micro-fibre Steam
Pocket®.
4When the water tank is empty, the Steam
Pocket®Mop will stop producing steam. You
can refill the water tank at any time as long as
the mop is unplugged from the outlet. Follow the
instructions from page 4. This goes for switching
the mop heads or micro-fibre Steam Pocket®as
well.
IMPORTANT: Never leave the Steam Pocket®
Mop with a damp/wet micro-fibre pocket on any
floor surface for any amount of time as this may
damage the floor.
3

8www.sharkclean.co.uk
7
www.lakeland.co.uk
Using Your Carpet Glider
The Steam Mop will not clean your carpeting or
area rugs. However, it is great for grooming and
freshening.
2 Move the Steam Mop back and forth across a
section of the carpet.
NOTE: Please note that the steam mop rests
on top of the carpet lider and it is not a fixed
attachment. Do not leave the steam mop with
the carpet glider in one statinary position for
any period of time.
1The Carpet Glider can be used with the
rectangular mop head to lightly steam your
carpet and area rugs. Just place the mop head
with the cleaning pad attached into the glider.
1
2

www.sharkclean.co.uk 9
Care of Your Steam Pocket®Mop
2 Remove the micro-fibre Steam Pocket®by
releasing the quick fasteners and using the
lavender loop on the side of the pocket, avoiding
contact with the hot pocket or dirt. Then empty
the water tank.
IMPORTANT: Be very careful because the Steam
Pockets®can get very hot from the steam, so use
caution when removing them. Let the unit cool 2-3
minutes.
3To store the Shark®Steam Pocket®Mop
hanging up; first remove the head (after it has
cooled and the steam has been released) then
hang on a large hook.
NOTE: If you want to store it standing upright
then make sure it’s leaning against a wall for
added support and safety. Always store your
Steam Pocket®Mop with the micro-fibre Steam
Pockets®removed, away from children or high
traffic areas.
AFTER USE AND STORAGE
1When you have finished using the Steam
Pocket®Mop, and your floors are clean, unplug
the cord from the outlet and move it into an
upright position. Let the unit cool 2-3 minutes and
release steam by pumping the handle several times
before removing the micro-fibre Steam Pocket®
from the mop head.
1
2
3

10 www.sharkclean.co.uk
Care of Your Steam Pocket®Mop - cont.
1
2
40°
DECALCIFYING YOUR STEAM MOP
Calcium and mineral deposits can build up and
impact the performance of your steam mop over time.
To extend the life of your product we recommend that
you use distilled water.
CARE OF YOUR CLEANING PAD
1We recommend washing your cleaning pad
separately from other fabrics to avoid picking up
lint. Only use liquid detergent (no powder
detergent). Do not use any fabric softeners
or bleach. Line dry. Do not tumble dry.
2If there are loose threads on the cleaning pad
carefully cut the thread with scissors. Do not pull
on them or cut at the base.
IMPORTANT: The micro-fibre cleaning pad may
be very hot from the steam. Use caution when
removing. Let the unit cool for 2-3 minutes.

www.sharkclean.co.uk 11
Ordering Replacement Parts
PART PART NO.
1 2 Micro-fibre Pockets XTSS3501UKJR
ORDERING REPLACEMENT PARTS
To order additional parts and accessories, feel free to
contact us at
JML, Unit 1 Eastside
Port of Tyne
South Shields
NE33 5SP
[e-mail]
Freephone 0800 781 7831

12 www.sharkclean.co.uk
PROBLEM POSSIBLE REASONS & SOLUTIONS
The Steam Pocket
®
Mop
will not turn on.
Your Steam Pocket®Mop should be securely plugged into an electrical outlet
only.
Check your fuse or breaker.
If your unit still doesn’t work, give us a call Freephone 0800 781 7831.
Steam Pocket®Mop will
not make steam.
Prime the pump, see page 6 for more information.
Is there water in the water tank? If not, add water to your Steam Pocket®Mop
following the instructions.
Steam Pocket®Mop leaves
water on the floor.
Check to see if your micro-fibre Steam Pocket®is too wet. We recommend you
unplug the Steam Pocket®Mop and change the micro-fibre Steam Pocket®.
Make sure the steam pocket is attached correctly.
Steam Pocket®Mop is
hard to push.
Make sure the steam pocket is attached correctly.
Check to see if your pocket is excessively dirty.
Try increasing the height of the pole for better leverage.
Floors are cloudy, streaky
or spotty after steaming.
The micro-fibre pocket might be dirty. Flip or change the pocket.
If you washed the pocket with powder detergent then the pocket might be ruined.
If you are cleaning in a kitchen area where there might be a build-up of grease
then use a degreasing agent such as an all-purpose cleaner or dish soap and
paper towels to clean the area first.
You might have left the mop in the same spot for too long.
Do you have hard water? If you do you, we recommend switching to distilled
water.
Troubleshooting Guide

www.sharkclean.co.uk 13
Notes

JML, Unit 1 Eastside
Port of Tyne
South Shields
NE33 5SP
[email protected]
Freephone 0800 781 7831
www.sharkclean.co.uk
Registered address: JML House, NW5 3EG
Technical Details
Model numbers: S3502UKJWA 11
Input: 1550 Watts
Main unit voltage: 220-240V~, 50/60 Hz
Printed in China
Illustrations may differ from actual product.
S3502UKJWA.E.121001.1
Not to be disposed
of with o ther
household waste.
IPX4