Sharp MX-M904 User manual

19/12/2012
MX-M9044
MX-M1054
MX-M1204
Technical Handy Guide
December 2012 Version 1.1 (draft)
Content
Machine Specification 2 HDD Replacement Procedure 34
Machine Options 5 MX-EB15 Mirroring Kit 36
Consumables 7 SD Card Replacement Procedure 40
Initial Set-up 9 CF Card Replacement Procedure 41
Density & Gradation Adjustment 12 Firmware & Print Driver Revision 42
Maintenance 14 Test Simulation 43
Operating System Support 20 Trouble Codes 49
Electrical 21 Sensor Location 55
Coin Vend Interface 22 Jam Cause Codes 58
Firmware Upgrade 24 Repair Hints 68
Firmware Recovery 28 Technical Bulletin Index 71
E-Manual Update 30 Document Reference 72
Watermark Update 32 Notes 73

Machine Specification
2 SHARP Document Solution Centre
MX-M904
MX-M1054
MX-M1204
General Specification
Type:
Console
Original paper size:
Max. A3
Printed Paper Size:
Tray : A3W-A5R, Bypass : SRA3-A5R
Standard Paper Capacity:
3,100 (1200 + 800 sheets, 500 sheet x 2, 100-sheet Multi bypass)
Maximum Paper Capacity:
13,500 (1200 + 800 sheets, 500 sheet x 2, 500 sheet bypass,
2500 sheet x 4 LCT)
Paper Weight:
Tray 1 & 2: 60-105 g/m2Tray 3 & 4 : 60g/m2-220g/m2
Bypass : 52g/m2-300g/m2 (except MXMF11)
Warm-up Time:
210 sec
Operation Panel:
10.1” Colour WSVGA
Resolution (Max):
600 x 600dpi, 1200 x 1200dpi, 9600 (equivalent) x 600dpi
Memory:
SD Card: 4 GB (STD), ICU Main:1 GB (STD.), ICU Sub: 1 GB,
SOC: 3 GB (STD),
HDD Capacity:
1TB
Duplex:
STD (60g/m2-220g/m2)
Dimensions (WDH):
1084 x 790 x 1237 mm
Weight:
295kg
Average Monthly Volume:
60-250K, Max 350K
100-350K, Max 500K
100-350K, Max 500K
Environmental
Power Consumption:
2.76kW
2.99kW
2.99kW
TEC Value (Measured):
12.58kWh
15.72kWh
17.31kWh
Noise (Measured):
Operating: 77db (Max)
Copier Specification
Copy Speed (Max.):
B/W: 90 ppm (A4),
48 ppm (A3)
B/W: 105 ppm (A4),
52 ppm (A3)
B/W: 120 ppm (A4),
54 ppm (A3)
E-Sort / SOPM:
Yes / Yes
First Copy Time (OC):
4.0sec
3.2sec
3.2sec
First Copy Time (DSPF):
6.3sec 5.5sec 5.5sec
Continuous Copy:
Max 9,999
Scan Resolution:
600 x 600 dpi / 600 x 400 dpi / 600 x 600 dpi
Zoom Range:
25 - 400% (DSPF 25 - 200%)
Tandem Copy:
STD (with MX-M904/1054/1204 series)
Document Feeder
Type:
STD: DSPF
Original capacity:
Max 250 sheets (80 g/m2)
Max Replacement Speed:
Copy/Image Send Mode: 120 opm (simplex), 200 (duplex).
Document Filing STD
Capacity:
10GB (Quick Folder) + 250GB (Main/Custom Folder)
Quick/Main Folder:
Max: 3,000 pages (Quick), 35,000 pages (Main/Custom) or 5,000 files
User Registrations:
1000
Preview Thumbnails:
Supported (includes Advanced Edit Mode)

Machine Specification
SHARP Document Solution Centre 3
MX-M904
MX-M1054
MX-M1204
Document Filing STD
Capacity:
10GB (Quick Folder) + 250GB (Main/Custom Folder)
Quick/Main Folder:
Max: 3,000 pages (Quick), 35,000 pages (Main/Custom) or 5,000 files
User Registrations:
1000
Preview Thumbnails:
Supported (includes Advanced Edit Mode)
Printer
Print Speed (Max.):
B/W: 90 ppm (A4),
48 ppm (A3)
B/W: 105 ppm (A4),
52 ppm (A3)
B/W: 120 ppm (A4),
54 ppm (A3)
PDL (Emulation):
STD: PCL6, Adobe® PostScript®3
Opt: XPS [MX-PUX1]
Interface:
USB2.0, 10Base-T / 100Base-TX / 1000BaseT
Protocol:
TCP/IP (IPv4, IPv6), IPX/SPX (Netware), Ether Talk
Supported OS:
Windows® XP*, Windows® Vista*, Windows® 7*
Windows® Server 2003* / 2008* / 2008R2 (*32/64bit).
Mac OS X10.4.11, 10.5 to 10.5.8, 10.6 to 10.6.8, 10.7 to 10.7.4, 10.8
XPS - Windows Vista only (Opt: MX-PUX1)
Bundled Utility Software
Status Monitor
USB Direct Print (Pull):
STD: JPEG, TIFF, PRN, PCL, PDF, Encrypted PDF & PS.
XPS: MX-PUX1 is required.
Tandem Print:
Yes (with MXM904/1054/1204 series)
Network Scanner
Requirement:
STD
Resolution:
100, 150, 200, 300, 400, 600 dpi
Format:
Mono: TIFF, XPS, PDF, PDF/A & Encrypted PDF,
Colour: TIFF, JPEG, XPS, PDF, PDF/A & Encrypted PDF,
Opt: MX-EB11 Compact PDF
Duplex:
Yes
Destination:
Desktop (Sharpdesk), FTP, E-Mail, SMB Folder, HDD,
TWAIN / WIA compliant, I-Fax (SMTP)
User Registrations:
Max 500 (one touch), 500 (group)
Bundled Utility Software:
Network Scan Tool, Sharpdesk v3.3 (1 license)
Facsimile
Requirement:
Opt : MX-FX11
Communication Formula:
Super G3
Transmission Speed:
2sec.range(Super G3/JBIG) 6sec.range(G3/ECM)
Communication Line:
PSTN
Dial Registration:
Max 2000
Document Size:
A3 - A5,
Compression:
MH,MR,MMR,JBIG
Inbound Routing:
Yes (TIFF, XPS & PDF Format)
PC Fax:
Yes (For Windows only)

Machine Specification
4 SHARP Document Solution Centre
MX-M904, MX-M1054, MX-M1204
Multi Bypass Tray
Model:
Opt: MX-MFX1 [For Main Body] Opt: MX-MF11 [For MXLC13 only]
Paper Capacity (80 g/m
2
):
100 sheets 500 sheets
Paper Size:
SRA3-A5R SRA3-A5R
Paper Weight:
52-300 g/m
2
55-220 g/m
2
Large Capacity Tray
Model:
Opt: MX-LCX3N
For MXM904 only Opt: MX-LC12 Opt: MX-LC13
Paper Capacity (80 g/m
2
):
3000 sheets 3500 sheets 2 x 2500 sheets
Paper Size:
A3W-A4R, A4, B5 SRA3-B5R,
Paper Weight:
60-220 g/m
2
60-220 g/m
2
55-300 g/m
2
Finisher – 50 sheet staple
Model:
Opt: MX-FN24
For MXM904 only
Opt: MX-FN25
For MXM904 only
Type:
Staple Finisher Saddle Finisher
Output Capacity:
250 + 3000 sheets 250 + 2000 sheets
Functionality:
50 sheet multi-staple,
A4: 50sheets / A3: 30sheets) ,
Off-set shifting,
Opt: Hole Punch [MX-PNX4]
50 sheet multi-staple
A4 : 50sheets / A3: 25 sheets) ,
Off-set shifting, Saddle stitch,
Opt: Hole Punch [MX-PNX4]
Saddle Stitch Ability:
N/A 15 sheets Max. (A3/B4/A4R)
Finisher – 100 sheet staple
Model:
Opt: MX-FN21 Opt: MX-FN22
Type:
4K Staple Finisher 4K Saddle Finisher
Output Capacity:
Max. 4250 sheets
Max. 4250 sheets
Functionality:
100 sheet multi-staple
A4 : 100 sheets / A3 : 50 sheets ,
Off-set shifting,
Opt: Hole Punch [MX-PN13]
100 sheet multi-staple
A4 : 100 sheets / A3 : 50 sheets,
Off-set shifting, Saddle stitch
Opt: Hole Punch [MX-PN13]
Opt: Trimmer [MX-TM10]
Saddle Stitch Ability:
N/A 20 sheets Max.
(A3W, A3, B4, A4R, SRA3)
High Capacity Output
Model:
Opt: MX-ST10
Type:
Stacker
Output Capacity:
Top Tray: 250 sheets; Paper Stacking Tray: 5000 sheets (80 g/m2)
Functionality:
Offset (30mm – Paper stacking tray only)
Folding Unit
Model:
Opt: MX-FD10
Type:
Folding Unit
Functionality:
Z Fold
C Fold
Accordion Fold
Double Fold
Half Fold
Paper Size:
A3, B4, A4R A4R
Tray Capacity:
A3/B4: 70 sheets
A4R: 30 sheets
Up to 60mm
(equivalent to 40 sheets)
Up to 60mm
(equivalent to
25 sheets)
30 sheets

Consumables
SHARP Document Solution Centre 5
SYSTEM CONFIGURATION:
SYSTEM CONFIGURATION - OUTPUT DEVICES:
MX-LCX3N
LCC (A3)
MX-LC12
LCC (A4)
MX-SL10
Status Indicator
MX-MF11
Multi Bypass Tray
MX-LC13
Large Capacity
Tray
MX-LC13
Large Capacity
Tray
MX-RB17
Connection
Module
MX-RB16
Paper Pass
Module
MX-KB13
Keyboard MX-MFX1 **
Multi Bypass Tray
MX-FN21
100 sheet
Finisher
MX-FN22
100 sheet
Saddle Finisher
MX-RB13
Relay Unit
MX-FD10
Folding Unit
MX-CF11
Inserter
MX-ST10 *
High Capacity
Stacker
MX-FN25
Saddle Finisher
MX-FN24
Finisher
MX-RB18
Curl Correction
Unit
MX-ST10 *
High Capacity
Stacker
MX-CA10
Paper Cart
MX-CA10
Paper Cart
** Required for MINIMUM configuration.
* Up to TWO stackers can be configured together
MX-ST10 comes standard with one MX-CA10.
Refer to page 6 for full option listing

Consumables
6 SHARP Document Solution Centre
Machine Options
MX-M904 – MX-M1204
Model
Description
Comment
MX-LCX3N 3,000 sheets large capacity tray
MXMFX1 is required
For MXM904 only
MX-LC12
A4 large capacity tray
MXMFX1 is required
MX-LC13
Large capacity tray (2 drawers with Air feed)
MXRB16 is required
MX-MFX1 Multi bypass tray Must be installed, except when
MXLC13 is required.
MX-MF11
Multi-bypass tray
For MXLC13 only
MX-RB13 Paper Pass Unit (For Inserter & 100 sheet finisher)
For MXCF11 & MXFN21 or
MXFN22 when MXFD10 is NOT
required or installed.
MX-RB16
Paper pass unit for LCT
For MXLC13 only
MX-RB17 Connection/Bridge module for LCT Only required when connecting
two MXLC13s together
MX-FN24
4K Finisher (50 sheet staple)
For MXM904 only
MX-FN25
4K Saddle Finisher
MX-PNX4
Punch module (A: 2, B: 3, C: 4, D: 4 wide)
For MXFN24 or MXFN25
MX-FN21
4K Finisher (100 sheet staple)
MXRB18 is required
MX-FN22
4K Saddle Finisher (100 sheet staple)
MX-PN13
Punch module (A: 2, B: 3, C: 4, D: 4 wide)
For MXFN21 or MXFN22
MX-TM10
Trimmer module
For MXFN22 only
MX-RB18 Curl correction unit
Must be installed when
MXCF11, MXST10, MXFN21 or
MXFN22 are required.
MX-CF11 Inserter
MXRB18, MXFD10 or MXRB13 &
MXFN21 or MXFN22 required
MX-FD10 Paper folding unit
Requires MXRB18, MXFN21 or
MXFN22.
MX-ST10
High capacity stacker (includes 1 x Paper Cart)
Requires MXRB18
MX-CA10
Paper cart (Additional)
For MXST10
MX-PUX1
XPS expansion kit
MX-PF10
Barcode font kit
MX-FX11
Facsimile expansion kit
MX-FWX1
Internet-Fax expansion kit
AR-SU1
Stamp unit
MX-EB11
PDF high compression kit
MX-EB15
Mirroring kit
MX-AM10
Web browsing kit
MX-KB13
Keyboard unit
MX-SL10
Status Indicator
MX-AMX1
Application integration module
MX-AMX2
Application communication module
MX-AMX3
External account module
MX-FR38U
Data security kit (Commercial version)
MX-USX1
Sharpdesk Additional license kit (1 license)
MX-USX5
Sharpdesk Additional license kit (5 licenses)
MX-US10
Sharpdesk Additional license kit (10 licenses)
MX-US50/A0
Sharpdesk Additional license kit (50/100 licenses)
MX-UN01A
Sharp OSA-Network Scanner Tool (1 license)
MXAMX2 is required:
MX-UN05A
Sharp OSA-Network Scanner Tool (5 licenses)
MX-UN10A/50A
Sharp OSA-Network Scanner Tool (10 licenses)
MX-UN50A
Sharp OSA-Network Scanner Tool (50 licenses)
MX-UN1HA
Sharp OSA-Network Scanner Tool (100 licenses)

Consumables
SHARP Document Solution Centre 7
Machine Options
MX-M904 – MX-M1204
Model
Description
Comment
MX-GB50A
GBC Smart Punch Unit (A4)
MX-RB13 must follow unit
MX-GBX21
Plastic Comb (21 holes, rectangular A4)
MX-GBX20
Plastic Comb (20 holes, rectangular A4)
MX-GBX47
Colour Coil (47 holes, round, A4)
MX-GBX23
Wire 2:1 (23 holes, round, A4)
MX-GBX34
Wire 3:1 (34 holes, round, A4)
MX-GBX12
VeloBind (12 holes, round, A4)
MX-GBX34PR
ProClick (34 holes, rectangular, A4)
MX-GBX2H80
2 Hole (round, 8mm pin, A4)
MX-GBX4H80
4 Hole (round, 8mm pin, A4)
MX-GBX2H65
2 Hole (round, 6.5mm pin, A4)
MX-GBX4H65
4 Hole (round, 6.5mm pin, A4)
MX-GB54
Plastic Comb (DuraGlide HD, 21 holes, rectangular,
A4)
MX-GB55
Wire 3:1 (DuraGlide HD, 34 holes, round, A4)
MX-GB56
4 Hole (DuraGlide HD, 4 holes, round, 8mm pin, A4)
MX-BM50 Plockmatic Booklet Maker Must be connected to the MF-
FN21.
MX-TM50
Trimmer Unit
MX-FD50 Square Fold Unit
MX-CF50
Cover Feeder Unit
MX-XB50 Rail Unit Must be installed with MX-
BM50
MX-BM50 Plockmatic Booklet Maker
.

Consumables
8 SHARP Document Solution Centre
CONSUMABLES MX-M904 – MX-M1204
Product Code Description / Contents Approx. Life
MX-900GT Black Toner Cartridge (A4 @ 6%) 120k
PROCESS UNIT:
MX-900GV Black Developer 1000k
MX-850GR OPC Drum 1000k
MX-900DK
Developer Maintenance Kit:-
•Doctor cover unit/DV Seal
•DV side seal F
•DV side seal R
•DV box filter
•DV toner filter
500k
MX-900CB
Cleaner Blade Kit:-
•Cleaning blade
•Side seal F
•Side seal R
•Sub blade
•Drum separation pawl x4
•Duct sheet
500k
MX-900MK
Main Charge Kit:-
•Charger wire x2
•Screen grid
•Charger cleaner
•Charger cushion
•Cleaner base guide
500k
MX-850HB Waste Toner Collector:-
•Includes CAP 500k
MX-900FL
Ozone Filter Kit:-
•Ozone filter.
•Outlet filter
500k
MX-900PD Paper Dust Removing Kit:-
•Paper dust removal unit. 500k
TRANSFER SECTION:
MX-900TT
Transfer Belt Kit:-
•Transfer belt
•Transfer roller
•Transfer cleaning blade
•Ball bearing x4
1000k

Consumables
SHARP Document Solution Centre 9
FUSING UNIT: MX-M904 – MX-M1204
Product Code Description / Contents Approx. Life
MX-950HK
Fusing Roller Kit:-
•Upper heat roller unit
•Lower heat roller unit
1000k
MX-950KC
Fuser Maintenance Kit:-
•Fusing separation pawl (upper) x6
•Fusing separation pawl (lower) x4
•Fusing front paper guide (upper)
500k
MX-950WC
Web Cleaning Kit:-
•Web roller.
•Web roller bearing x2
•Web backup roller
•Web backup roller bearing x2
•Web guide shaft
•Web guide shaft bearing x2
500k
PERIPHERALS
MX-SCX1 Saddle Staple Cartridge (for MXFN22) 5000 staples (x 3)
MX-SCX2 Staple Cartridge (for MXFN21/MXFN22) 5000 staples (x 3)
MX-SCX3 Saddle Staple Cartridge (For MXFN25) 2000 staples (x 4)
MX-SC50 Staple Cartridge (for MX-BM50 – Plockmatic) 5000 staples (x 3)
AR-SC2 Staple Cartridge (for MX-FN24/25) 5000 staples (x 3)
AR-SV1 Stamp Cartridge (for AR-SU1) 2 cartridges
SERVICE ROTATION:
MX-900TU Transfer Belt Unit
For Service Rotation
MX-900FU Fusing Unit (230v) for MX-M904 only
MX-901FU Fusing Unit (230v) for MX-M1054/1204 only
MX-900WU Web Cleaning Unit
Note:
The consumable life may vary, depending on the document density, temperature, humidity and machine
operation.

Initial Setup
10 SHARP Document Solution Centre
UNPACKING & LOCK REMOVAL
Use Skid Slopes [UKOG-0367FCZZ] to remove device from shipping pallet.
Operation Panel installation.
Remove Tray Lift Lock Plates.
Release Fusing Pressure.
DEVELOPER SET-UP
Sim 25-02 Auto Developer Adjustment - Select K.
Toner Installation must be performed after Auto Developer Adjustment is
completed.
**For optimum image quality & performance, it is recommended to setup &
install developer at the customer site.
TONER INSTALLATION & REPLENISHMENT
Install K Toner Cartridge.
PRODUCT ACTIVATION & FIRMWARE UPGRADE
Activation of Optional Product(s):- System Settings – Product Key.
Sim 22-05 Check Firmware version(s):- Upgrade to latest version.
INITIAL SETUP
Sim 21-01 Maintenance Cycle Setting:- Set PM Counter = 500k,
Sim 26-02 LCC Installation (Paper Size).
Sim 26-06 Machine Destination.
Sim 26-35 Set Multi Error Counter:- Set to 1 (Multi Count).
Sim 26-52 Non Printed Paper Counter Set-up.
Sim 40-12 Multi Purpose Tray (Tray 4) Adjustment/Calibration.
Sim 55-03 Process Mixed Original Printing for Duplex:-
SSW 3-6, 0 = Disable, 1 = Enable.
System Settings: Adjust Date/Time (Inc. Daylight Saving setting).
Set cassette size by adjusting the guides in the cassette.
Paper Size & Type Setting:- System Settings – Paper Tray Settings.
PRINT ENGINE IMAGE SKEW
Sim 64-02 Image Writing Adjustment:-
Select A=5, B=1, C=254, D=255, E=1, F=1, G=8.