Sharp FO-4500 User manual

OPERATION MANUAL
FACSIMILE
MODEL
FO-4500
QUICK REFERENCE GUIDE
1. INSTALLATION
2. INITIAL SETTINGS
3. BASIC OPERATIONS
4. SPECIAL FUNCTIONS
5. OPTIONAL SETTINGS
6. PRINTING OUT REPORTS AND LISTS
7. MAINTENANCE
8. TROUBLESHOOTING
SPECIFICATIONS
INDEX

FO4500H-CLASS-1
MAINS PLUG WIRING INSTRUCTIONS
This equipment is fitted with a moulded type mains plug which incorporates a detachable fuse cover,
under no circumstances should the plug be used without the fuse cover fitted.
In the unlikely event of the socket outlet in your home not being compatible with the plug supplied, cut
off the mains plug and fit an appropriate type observing the wiring code below.
DANGER: The fuse from the cut-off plug should be removed and the plug should be disposed of in a
safe manner. Under no circumstances should the cut-off plug be inserted into a socket outlet as a
serious electric shock may occur.
If you are not sure how to do this, get help from a qualified electrician.
IMPORTANT
The wires in this mains lead are coloured in accordance with the following code:
GREEN-AND-YELLOW: Earth
BLUE: Neutral
BROWN: Live
As the colours of the wires in the mains lead of this apparatus may not correspond with the coloured
markings identifying the terminals in your plug, proceed as follows:
The wire which is coloured GREEN-AND-YELLOW must be connected to the terminal in the plug which
is marked by the letter E, or by the safety earth symbol , or coloured green or green-and-yellow.
The wire which is coloured BLUE must be connected to the terminal which is marked with the letter N
or coloured black.
The wire which is coloured BROWN must be connected to the terminal which is marked with the letter
Lor coloured red.
This apparatus must be protected by a 13A fuse in the mains plug or distribution board.
"WARNING: THIS APPARATUS MUST BE EARTHED"
This equipment complies with the requirements of Directives 89/336/EEC and 73/23/EEC as amended by 93/68/EEC.
Dieses Gerät entspricht den Anforderungen der EG-Richtlinien 89/336/EWG und 73/23/EWG mit Änderung 93/68/EWG.
Ce matériel répond aux exigences contenues dans les directives 89/336/CEE et 73/23/CEE modifiées par la directive
93/68/CEE.
Dit apparaat voldoet aan de eisen van de richtlijnen 89/336/EEG en 73/23/EEG, gewijzigd door 93/68/EEG.
Dette udstyr overholder kravene i direktiv nr. 89/336/EEC og 73/23/EEC med tillæg nr. 93/68/EEC.
Quest’ apparecchio è conforme ai requisiti delle direttive 89/336/EEC e 73/23/EEC, come emendata dalla direttiva
93/68/EEC.
Este equipamento obedece às exigências das directivas 89/336/CEE e 73/23/CEE, na sua versão corrigida pela directiva
93/68/CEE.
Este aparato satisface las exigencias de las Directivas 89/336/CEE y 73/23/CEE, modificadas por medio de la 93/68/CEE.
Denna utrustning uppfyller kraven enligt riktlinjerna 89/336/EEC och 73/23/EEC så som kompletteras av 93/68/EEC.
Dette produktet oppfyller betingelsene i direktivene 89/336/EEC og 73/23/EEC i endringen 93/68/EEC.
Tämä laite täyttää direktiivien 89/336/EEC ja 73/23/EEC vaatimukset, joita on muutettu direktiivillä 93/68/EEC.
89/336/EEC : EMC directive 73/23/EEC : Low voltade directive 93/68/EEC : CE Mark regulation

FO4500H-QRQR
YF
<P=001>
QUICK REFERENCE GUIDE
Note: Steps which are optional are enclosed in a dotted frame:
Transmitting documents
Using extension tele-
phone
Using SPEAKER key
Direct Keypad
Dialing
Rapid Key Dialing
Speed Dialing
Redialing
RESOLUTION
RESOLUTION
SPEED DIAL
RESOLUTION
RESOLUTION
RESOLUTION
REDIAL
START
START
START
START
→→
→
→
→
→
→
→
→
→
→
→
→
→
→
→
→
→
→
RESOLUTION
START
→ →
→→
→
Load
document Lift telephone
handset Dial using
telephone
Wait for
reception tone Hang up
Press SPEAKER Dial (press
numeric keys)
Load
document
Wait for
reception tone
Load
document Dial (press
numeric keys)
Load
document
Press Rapid
Key
Load
document
Enter Speed Dial number
(press numeric keys, - if less
than 3 digits, press START
to complete entry)
Load
document Wait for
reception tone
QUICK REFERENCE GUIDE Quick-i

<P=002>
FUNCTION key menu
The following chart shows the layout of the functions and settings accessed by
pressing the FUNCTION key. First press the FUNCTION key, the appropriate numeric
key as shown, and then "#" or "*" until the desired setting appears.
Instructions for making each setting appear in the display. If you have any difficulty,
refer to the detailed instructions on the page shown below the setting.
FUNCTION
2
34
1
Reception
Mode
(3-14)
Listing Mode
Activity Report
(6-1)
Timer List (6-3)
Telephone
Number List
(6-3)
Relay Group List
(6-3)
Passcode List
(6-4)
Option Setting
List (6-4)
Program/Group
List (6-4)
Batch
Transmission List
(6-5)
Department
Usage List (6-5)
Confidential
Reception List
(6-5)
Anti Junk Fax
Number List
(6-6)
Entry Mode
Fax/Tel
Numbers for
Auto Dialing
(2-8)
Passcode
Number (4-15)
Own Number
and Name Set
(2-4)
Date and Time
Set (2-6)
ID Number
(4-16)
System Number
(4-15)
Store Junk Fax
Number (4-35)
Department
Code Mode
(4-33)
Optional Settings
Fine Resolution
Priority (5-1)
Number of Rings
Auto Reception
(5-1)
Number of Rings
Manual Reception
(5-1)
Auto Listing (5-2)
Transaction Report
Print Select (5-2)
Recall Times
(5-2)
Recall Interval
(5-2)
Security Selection
(5-2)
ECM (5-2)
Auto Cover Sheet
(5-2)
Memory Scanning
(5-3)
Copy Scanning
(5-3)
Copy Cut-off (5-3)
Receive Reduce
(5-3)
Image Memory
Print (5-3)
Cassette Selection
(5-4)
Cassette
Changeover (5-4)
Retransmission
Times (5-4)
Retransmission
Interval (5-4)
Heater Mode (5-4)
Junk Fax Check
(5-5)
Alarm Volume
(5-5)
Dial Mode (5-5)
Quick on Line
(5-5)
Multi TTI (5-5)
Beep Length (5-5)
Department Code
Digits (5-5)
PBX Recall
(5-5)
Verification Stamp
(5-6)
PC-Interface Mode
(5-6)
Receive Unit (5-6)
(Note: The last
three settings are
only available if
activated by your
dealer.)
QUICK REFERENCE GUIDE
Quick-ii QUICK REFERENCE GUIDE

7
8
9
<P=003>
Program/Group
Mode
Program Entry
Mode (4-25)
Group Entry
Mode (2-10)
Serial Polling
Mode
(4-12)
Memory
Polling
Mode
Memory Polling Set
(4-13)
Memory Polling
Clear (4-14)
QUICK REFERENCE GUIDE
QUICK REFERENCE GUIDE Quick-iii

Notes
QUICK REFERENCE GUIDE
Quick-iv QUICK REFERENCE GUIDE

FO4500H-INBU
YF <P=001>
INTRODUCTION
Welcome to the FO-4500 and thank you for choosing Sharp! In addition to providing
you with the ease and convenience of plain-paper printing, the FO-4500 features a
variety of special functions designed to increase the range and power of your
communications.
This manual gives you easy-to-follow instructions for installing and using the FO-4500.
The Table of Contents will show you where instructions for using each feature are
located. Whilst you may not need to read every section in detail at first, we
recommend you at least review them briefly.
If you have any questions or problems which cannot be solved by reading this manual,
please contact your Sharp dealer.
♦Keys, switches, and labels on the machine are indicated in BOLD print.
♦Messages appearing in the display are indicated in CAPITAL LETTERS.
Caution!!
•Use of controls or adjustments or performance of procedures other than those specified
herein may result in hazardous radiation exposure.
i

<P=002>
Your Sharp FO-4500 Facsimile Transceiver is approved for connection to the Public
Switched Telephone Network (PSTN), it is also approved for connection via a Private
Branch Exchange (PBX), and can be used with either Loop Disconnect (LD) or Dual
Tone Multi-Frequency (DTMF) signalling.
Your facsimile machine is not suitable as an extension to some payphones or for use
on shared service lines.
REN
The Ringer Equivalence Number (REN) of your fax machine is 1.
The total number of instruments that can be connected to an exclusive line is
determined by adding the REN values of each instrument. The total should not exceed
4.0. A telephone provided by BT is assumed to have a REN of 1 unless otherwise
marked.
Satisfactory ringer operation can not be guaranteed in installations consisting of mixed
apparatus types, even if the REN value does not exceed 4.
♦ Private branch exchange (PBX) connection
Your facsimile machine is approved for connection to the Public Telephone Network
(PSTN) via compatible PBX systems. Consult your supplier for a list of suitable PBX
systems. It cannot be guaranteed that this facsimile machine will operate correctly
under all possible conditions of connection to compatible PBX systems.
This facsimile machine has been approved for use of the following facilities:
Tone dialling (DTMF)
Loop disconnect (Pulse dialling)
Memory dialling
Loudspeaking (Call Progress Monitor)
On-hook dialling
Automatic answering
Automatic dialling
Automatic clearing
Last number redial
Time break or Earth recall
Series connection of extension telephone(s)
Any other usage will invalidate the approval of the facsimile if as a result it then
ceases to comply with the standards against which approval was granted.
INTRODUCTION
ii

<P=003>
Series connection
When connected via series apparatus, difficulties may occasionally be experienced
when making calls to the PSTN and by both parties during telephone conversations. If
difficulties are experienced, contact the supplier or maintainer of the series apparatus
in the first instance.
While operation may be possible initially, changes to or modernisation of the network
taking place in the normal course of events may result in the facsimile equipment
being connected to a network service with which it was not designed to be compatible.
Failure of the facsimile / series apparatus to work under these circumstances may not
be the fault of the network operator.
The voltage drop introduced by your facsimile between the PSTN and the associated
apparatus at a current of 40mA d.c. is 2 volts, therefore no additional series
equipment may be connected.
INTRODUCTION
iii

FO4500H-TCTC
YF <P=001>
TABLE OF CONTENTS
1. INSTALLATION 1-1
Unpacking Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Installing the Printer Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Assembly and Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Loading Printing Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
2. INITIAL SETTINGS 2-1
A Look at the Operation Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Entering Your Name and Fax Number . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Entering Letters for Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Setting the Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Storing Numbers for Automatic Dialing . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Volume Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11
3. BASIC OPERATIONS 3-1
Sending Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Receiving Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14
Making Copies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17
4. SPECIAL FUNCTIONS 4-1
Broadcasting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Confidential Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Relay Request . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Polling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12
Timer Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17
Batch Transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-23
Entering and Using Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-25
Department Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-33
Anti Junk Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-35
Duplex Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-36
5. OPTIONAL SETTINGS 5-1
6. PRINTING OUT REPORTS AND LISTS 6-1
7. MAINTENANCE 7-1
8. TROUBLESHOOTING 8-1
Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Messages and Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3
Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-5
SPECIFICATIONS Spec-i
INDEX Index-i
iv

FO4500H-ISUN
YF <P=001>
1 INSTALLATION
UNPACKING CHECKLIST
After unpacking your fax, make sure you have all the items shown below. If any are
missing, contact your dealer.
Telephone line
cord
Rapid key labels
Document
carrier
Operation
manual
Original document
OUT tray
Received
document tray
A4 paper
size labels
Toner cartridge
Drum cartridge
Extension telephone
socket adapter
British Telecom fax
book card
Precautions before setting up
♦The printing unit in the fax generates a small amount of ozone during operation.
The amount is not large enough to be harmful; however, the fax should only be in-
stalled in a ventilated room.
♦The fax must be installed on a level surface.
♦Keep the fax away from air conditioners, heaters, direct sunlight, and dust.
♦If your area experiences a high incidence of lightning or power surges, we recom-
mend that you install surge protectors for the power and telephone lines. Surge pro-
tectors can be purchased at most telephone specialty stores.
If the machine is moved from a cold to a warm place, it is possible that condensation
may form on the scanning glass, preventing proper scanning of documents for
INSTALLATION 1-1

FO4500H-ISPC
YF <P=001>
INSTALLING THE PRINTER CARTRIDGES
The laser printer in your fax creates printed text and images by applying toner to the
page with a photoconductive drum. Follow the steps below to install or replace the
toner cartridge and the drum cartridge.
1 Press the button on the side of the
printer compartment, and open the
printer cover.
•• Caution! The ribs on the bottom of the
inside of the printer cover become very
hot during printing. Be careful not to
touch them.
•• If you are installing the cartridges for
the first time, go to Step 4.
2 If you are replacing the cartridges,
grasp the handle on the toner
cartridge, and pull the toner cartridge
out of the compartment.
•• If you are only replacing the drum car-
tridge, place the toner cartridge on a
piece of paper on a horizontal surface.
•• If you are only replacing the toner car-
tridge, go to Step 6.
3 Pull the old drum cartridge out of the
compartment.
4 Remove the new drum cartridge from
its packaging.
1-2 INSTALLATION

<P=002>
5 Align the arrowhead on the right side
of the drum cartridge (the right side is
marked "R") with the arrowhead
pointing down which is marked on the
right side of the compartment, and
insert the cartridge into the
compartment so that the ends of the
cartridge move along the guides on
the sides of the compartment. Make
sure the cartridge is set firmly in
place.
•• Place the old drum cartridge (if you re-
moved one) in the empty drum car-
tridge bag, seal the bag, and dispose
of it in a way that conforms to any local
regulations that may exist in your area.
•• If you are not replacing the toner car-
tridge, go to Step 7.
6 Remove the new toner cartridge from
its packaging, and shake several
times as shown.
•• This ensures that the toner is well dis-
tributed inside the cartridge.
Left
L
R1
Right
7 Hold the handle of the toner cartridge
so that the "2" marked on the
cartridge is to the right, and insert the
cartridge into the compartment so
that the two knobs on each side of the
cartridge move along the two guides
on each side of the compartment.
Press the handle down so that the
cartridge sets into place.
•• Place the old toner cartridge (if you re-
moved one) in the empty toner car-
tridge bag, seal the bag, and dispose
of it in a way that conforms to any local
regulations that may exist in your area.
2
Left
Right
INSTALLING THE PRINTER CARTRIDGES
INSTALLATION 1-3

<P=003>
8 Close the printer cover.
9 If you replaced the toner cartridge,
reset the toner counter by pressing
the LIFE key (flip up the Rapid Key
overlay if necessary), the "2" key, and
the START key.
10 If you replaced the drum cartridge,
reset the drum counter by pressing
the LIFE key (flip up the Rapid Key
overlay if necessary), the "3" key, and
the START key.
Note: If you ever need to move or ship the fax, remove the toner cartridge and drum cartridge
from the fax first.
LIFE
V
2
START
LIFE
V
3
START
Replacing the cartridges
The laser printer in your fax uses the following toner cartridge and drum cartridge.
These can be obtained at your dealer or retailer.
FO-45DC TONER CARTRIDGE
FO-45DR DRUM CARTRIDGE
The sample toner cartridge provided with your fax is capable of printing approximately
3700 pages if A4 size paper is used and 4% of each page is covered with toner. The
FO-45DC toner cartridge is capable of printing approximately 5600 pages.
When the toner cartridge nears empty (about 100 pages can still be printed), the &
indicator on the operation panel will begin to blink. When the cartridge is empty, the
indicator light will remain on and REPLACE TONER will appear in the display.
Replace the toner cartridge as described above.
The drum cartridge is capable of printing approximately 20,000 pages. When the drum
cartridge nears the end of its life, the %indicator on the operation panel will begin to
blink. The indicator will continue to blink until the cartridge life is over, at which point
the indicator will remain on and DRUM LIFE OVER will appear in the display. Replace
the drum cartridge as described above.
INSTALLING THE PRINTER CARTRIDGES
1-4 INSTALLATION

FO4500E-ISAC
YF <P=001>
ATTACHMENTS AND CONNECTIONS
Power lead
Plug the power lead into a 230 V, 50
Hz, earthed (3-prong) AC outlet.
Press the power switch to turn on the
power.
•• Caution: The mains outlet (socket-out-
let) shall be installed near the equip-
ment and shall be easily accessible.
•• Important: Whenever you unplug the
power lead, disconnect the fax ma-
chine from the telephone network first.
Telephone line cord
Plug one end of the telephone line
into the socket on the fax marked
"TEL. LINE". Plug the other end into a
new plan telephone wall socket.
•• If you do not have a new plan tele-
phone socket, contact your local tele-
phone supplier. Connection to the
telephone network must not be hard
wired.
•• Eire: Only the supplied cord should be
used. If a longer cord is required,
please consult your supplier or servic-
ing agent.
TEL.
LINE
Comments:
•• Your fax is set for tone dialling. If you are on a pulse dial line, you must reset the fax for pulse
dialling. This is done by resetting Option Setting 23 as described in Chapter 5, "Optional
Settings".
•• If you are connecting the fax to a PBX, you may need to reset the fax to the appropriate recall
mode for the PBX. This is done by setting Option Setting 28 as described in Chapter 5
•• The facsimile will not ring in response to incoming calls in the absence of mains power to the
machine. For this reason it is recommended that the fax is not left as the only telephone
instrument on line when in this state.
•• Your fax cannot be used on a key system without the necessary adaptation of the system.
Please consult the installers of the system if this is required.
OFF 0
ON |
INSTALLATION 1-5

<P=002>
Connecting a telephone
If desired, you can connect a
telephone to the fax machine. Insert
the end of the line for the telephone
into the provided adapter, and then
insert the adapter plug into the "TEL.
SET" socket on the fax machine.
•• The safety status of this socket is TNV,
and is provided for the connection of
approved telephone equipment only.
To ensure continued safety compli-
ance, do not connect any other equip-
ment to this socket.
Trays
Attach the original document OUT
tray by inserting the tabs into the
holes in the fax as shown.
Attach the received document tray by
inserting the tabs into the holes in the
fax as shown.
Verification Stamp
Note: This function is available as an option. Consult your dealer if you wish to use it.
When transmitting a document, you can have your fax stamp each document page as
it is scanned. After scanning, you can check to see if all documents have been
stamped to verify that no double feeds occurred. (A double feed is when two pages
are fed through the scanner at once, which means that one of the pages is not
scanned.) To turn on this function, set Option Setting 30 as described in Chapter 5,
"Optional Settings".
TEL.
SET
ASSEMBLY AND CONNECTIONS
1-6 INSTALLATION

<P=003>
Connection to a computer
Note: This function is available as an option. Consult your dealer if you wish to use it.
If desired, you can connect the FO-4500 to the serial port of any compatible computer.
If you have the proper software, this will allow you to perform fax operations from your
computer.
Important:
•• Use only the provided PC interface cable to connect your fax to your computer.
1Insert the male end of the PC interface
cable into the port on the rear of fax
as shown. Tighten the attached
screws with a screwdriver.
2Insert the female end of the PC
interface cable into the serial
(RS-232C) port on your computer.
Tighten the attached screws with a
screwdriver.
3Set Option Setting "PC INTERFACE
MODE" to YES to enable the PC
connection. Set Option Setting
"RECEIVE UNIT" to choose whether
you want incoming documents to be
received in the computer or printed
out by the fax.
•• The procedure for making these set-
tings is described in Chapter 5, "Op-
tional Settings".
Comments:
•• For information on computer software which can be used with the PC-fax connection,
consult your dealer.
•• If the fax is connected to a computer, there may be occasions when you will not be able to
use the operation panel of the fax. On those occasions the message "COMMUNICATING
W/ PC" will appear in the fax display.
•• The safety status of the PC interface port is SELV and is provided only for connection to
compatible computer SELV ports. Do not connect any non-SELV equipment to this port.
ASSEMBLY AND CONNECTIONS
INSTALLATION 1-7

FO4500H-ISLP
YF <P=001>
LOADING PRINTING PAPER
The paper cassette and the paper tray hold the paper on which received documents
are printed. If needed, a second cassette (FO-45A4) is available as an option from
your dealer.
The paper cassette can hold 500 sheets of A4-size paper. The paper tray can hold
150 sheets of A4-size paper.
♦Your fax has been set at the factory to automatically select the source from which it
draws paper. If desired, you can change this setting to give priority to the tray, the
upper cassette, or the lower cassette (if you have one) by resetting Option Setting
16 (see Chapter 5, "Optional Settings").
♦When paper runs out in the currently used source (cassette or tray), your fax will
automatically start drawing from the other source if you have one cassette, or the
source set with Option Setting 16 if you have two cassettes. NO PAPER will appear
in the display, followed by the empty source in parenthesis. If desired, you can stop
changeover to the other source by changing Option Setting 17. In this case,
received documents will be stored in memory.
Caution!
•• Do not use paper which has already been printed on one side by a laser printer or copier.
•• The underside of the machine is fitted with a plug for connection to the optional second paper
cassette. The safety status of this plug is SELV and is provided only for connection to the
designated optional cassette unit.
Loading the paper cassette
1Grasp the hand hold on the cassette
as shown, lift the cassette slightly,
and then pull it out until it stops.
Press down on the green levers on
each side of the cassette to release it,
and then pull it completely out of the
fax using both hands.
1-8 INSTALLATION

<P=002>
2Push the pressure plate down until it
locks into position.
3Place a stack of paper in the cassette,
print side up. Make sure the two far
corners of the paper go under the
paper holders as shown.
•• Make sure the stack of paper is not
higher than the tabs at the top of the
paper guide. If it is, remove some of
the paper.
4Put the cassette back in the fax.
5If desired, attach an A4 label to the
cassette.
LOADING PAPER
INSTALLATION 1-9

<P=003>
Loading the paper tray
1Rotate the received document tray
back. Grasp the hand hold on the
original document IN tray as shown,
and open it.
2Place the paper in the tray.
3Close the original document IN tray.
4If desired, attach an A4 label to the fax
as shown.
LOADING PAPER
1-10 INSTALLATION