Sharp FO-DC500 Operating manual

FO-DC500U
FO-DC600U
No. 00ZFDC500SME2
This document has been published to be used
for after sales service only.
The contents are subject to change without notice.
SHARP CORPORATION
SERVICE MANUAL
SUPPLEMENT
Illustration: FO-DC500
MODEL SELECTION CODE DESTINATION
FO-DC500 U U.S.A./Canada
FO-DC600 U U.S.A./Canada
FACSIMILE
FO-DC500
FO-DC600
MODEL
The software for this model has been upgraded since September 2003. Refer to the additional
manual for changes in the software, specifications and parts.
LAN Network interface kit
FO-LN1
Network printer kit
FO-NP1
Network scanner kit
FO-NS2
OPTION
MODEL
MODEL
MODEL

FO-DC500U
FO-DC600U
FO-LN1 FO-NP1
Manufactured in or before Aug. Manufactured in or after Sep. Manufactured in or before Aug. Manufactured in or after Sep.
FO-DC500: TA69D or earlier O X(*1) O ∆(*3)
FO-DC600: TA70C or earlier
FO-DC500: TA69F or later X(*2) O ∆(*3) O
FO-DC600: TA70E or later
– 1 –
1. Specification changes
3. After upgrading FLASH ROM
After upgrading from version TA69D or earlier to TA69F (Sep. version) or later on FO-DC500, or after upgrading from version TA70C or earlier to TA70E
(Sep. version) or later on FO-DC600, perform the following to activate the functions 1, 2, 3, 5, 6 and 7 in “Specification changes”.
Go through MENU →9 →→8 →# →7 →START to enter the diag mode. Then holding down Z key, select “Upgrade Setting” and press START
to perform upgrade.
*After this operation, the bit is set to “1” for soft switches SW60 No.1-No.4, SW66 No.7 and SW68 No.3.
* When there is no data to save, clear the memory after upgrading. Settings return to the default and the specification changes above become effective.
No. Description Purpose Corresponding page in service manual
FO-DC500U FO-DC600U
1 REPORT key operations modified Functionality improvement 1-3 1-3
2 Max. scan length changed: 19 to 38 inches Functionality improvement 1-1, 1-4, 2-21 1-1, 2-21
3 Display thumbnails of attachments to Transaction Report Functionality improvement 2-21 2-21
4 Line monitor added Functionality improvement 2-14 2-14
5 Fax Transfer function added Functionality improvement 2-20 2-20
6 PC FAX function added Functionality improvement 2-20 2-20
7 Multicast transmission function added Functionality improvement 2-20 2-20
8 Insertion of separate page when network printing Functionality improvement 2-21, 2-23, 2-32, 2-33 2-21, 2-23, 2-32, 2-33
9 Activation switch added for activating new functions Service 2-2, 2-6 2-2, 2-6
2. Soft switch changes
SW9 8 Action when RTN received Handle to no error Handle to error 0 Change
SW22
4 Line monitor up to Phase A On Off 0 Addition
5 Monitoring dial signal up to Phase A Monitoring fax signal and dial signal Monitoring fax signal only 0 Addition
1 Reserved 1 Change
SW60
2 Reserved 1 Change
3 Reserved 1 Change
4 Reserved 1 Change
SW66 7 Maximum size of input document 38 inch 19 inch 1 Addition
SW68 3 Image length of TX transaction report Reduce image of whole 1st page 15 cm image from top of 1st page 1 Addition
SW78 4 Criterion of resolution when receiving Millimeter Not specified 0 Addition
SW86
6 Transferred fax image Printed at transferred error only Printed every time 0 Addition
7 Insertion of Adobe’s URL into E-mail No Yes 0 Addition
SW90 1 Method of detecting CI frequency Firmware Modem 0 Addition
SW
NO. DATA NO. ITEM Switch setting and function Remarks
Initial
setting
10
4. Connection between network option and FLASH ROM version
(*1) : Existing functions are supported and none of new functions are.
(*2) : PC FAX cannot be used (additional software will be made available on the Web by U.S.A.)
(*3) : See the attached manual for the printer driver installation procedure.

FO-DC500U
FO-DC600U
– 2 –
5. Part changes
CURRENT MODEL
Item Part code
FO-DC500
IC, FLASH ROM VHIF032/TA69D
(Ver.: TA69D)
FO-DC600
IC, FLASH ROM VHIF032/TA70C
(Ver.: TA70C)
FO-DC500
Operation panel case
GCASP2163XHSB
FO-DC600
Operation panel case
GCASP2163XHSC
Operation manual TINSE4302XHTC
From September Production
Item Part code Price rank Remarks
IC, FLASH ROM
(Ver.: TA69F) VHIF032/TA69F BP Upgrading FLASH ROM
IC, FLASH ROM
(Ver.: TA70E) VHIF032/TA70E BN Upgrading FLASH ROM
Operation panel case GCASP2163XHSK AZ The change of the operation panel case
display.
Operation panel case GCASP2163XHSL AZ The change of the operation panel case
display.
Revise the operation manual by adding the
Operation manual TINSE4302XHTD AS description of additional features.
→
FO-DC500/FO-DC600
* Look for stamp on the carton to distinguish before/after changed production.
SHARP
FO-DC500
SHARP
FO-DC500
FACSIMILE
FAC-SIMILE
SHARP CORPORATION
MADE IN TAILAND
C
Stamp of "C"
(Red color)
FACSIMILE
FAC-SIMILE
FO-LN1
SHARP
R
c
Stamp of "C"
(Red color)
CURRENT MODEL
Item Part code
Installation manual TCADZ3521XHZZ
CD ROM UDSKA2039XHZZ
From September Production
Item Part code Price rank Remarks
Installation manual TCADZ3620XHZZ AG Unification with FO-LN1G(For Europe and
Australia).
CD ROM UDSKA2045XHZZ AY Add. PC FAX driver software and its
instruction data.
PC FAX driver TCADH3648XHZZ AE New instruction sheet for PC FAX driver
installation manual installation.
Document admin TCADH3649XHZZ AE New instruction sheet for Document admin
setting manual function.
→
FO-LN1
* Look for stamp on the carton to distinguish before/after changed production.
CURRENT MODEL
Item Part code
Installation manual TCADZ3523XHZZ
CD ROM UDSKA2040XHZA
Operation manual TINSE4313XHTZ
From September Production
Item Part code Price rank Remarks
Installation manual TCADZ3621XHZZ AG Unification with FO-NP1G(For Europe and
Australia).
CD ROM UDSKA2040XHZB AY Change of folder name of Printer Driver for
Windows 2000/XP.
Operation manual TINSE4313XHTB AM Revise the operation manual changed by
the change above mentioned.
→
FO-NP1
From November Production
Item Part code Price rank Remarks
CD ROM UDSKA2040XHZC Multi-laguage Software and acquiring
AY WHQL and add. the operation manual
other than Englishversion into CD ROM.
Revise the operation manual by multi-
Operation manual TINSE4313XHTC AM lingualization; Add. a note that other
language version is stored in CD ROM,
Multi-lingualization of software license.
↓

FO-DC500U
FO-DC600U
–3 –
[4] Transmittable documents
1. Document Sizes
Normal size width 5.8" –10.1" (148 –256 mm)
length 5.0" –14.3" (128 –364 mm)
(Min.) (Max.)
(Max.)
128 mm
364 mm 966 mm
148 mm 256 mm
[
Normal size
]
279 mm
[
S
p
ecial size
]
Q / ! W / " E / # R / $ T / % Y / & U / ' I / ( O / ) P / =
SYMBOL A / |S D F G / { H / } J / [ K / ] L / +
Caps Lock Z / < X / > C V B N / * M / ? @ .com
SHIFT / ^ / / \ ; / : Space _- . / , DEL
Q / ! W / " E / # R / $ T / % Y / & U / ' I / ( O / ) P / =
SYMBOL A / |S D F G / { H / } J / [ K / ] L / +
Caps Lock
PAGE COUNTER CONFIDENTIAL TIMER COVER SHEET LIFE MEM.STATUS REPORT DOCUMENT
Z / < X / > C V B N / * M / ? @ .com
SHIFT / ^ / / \ ; / : Space _- . / , DEL
01 02 03 04 05 06 07 08 09 10
11 12 13 14 15 16 17 18 19 20
40 41 42 43 44 45 46 47 48 49
50 51 52 53 54 55 56 57 58 59
21 22 23 24 25 26 27 28 29 30
31 32 33 34 35 36 37 38 39
11
11
14 15 16 17 18 19 2012 13
REPORT key
Press this key before sending a fax (or a Scan to E-mail/FTP/
Desktop transmission when the network scanner option is
installed) to have a transaction report printed out after the
transmission is finished.
19
[3] Operation panel
: Change
CHAPTER 1. GENERAL DESCRIPTION
[1] Specifications
• GENERAL
Input document size: Automatic feeding:
Width: 5.8 to 10.1”(148 to 256mm)
Length: 5.0 to 14.3”(128 to 364 mm)
Manual feeding:
Width: 5.8 to 11.0”(148 to 279 mm)
Length: 5.0 to 19.0”(128 to 483 mm)
CURRENT MODEL
Item Part code
Operation manual TINSE4314XHTB
CD ROM UDSKA2041XHZA
From September Production
Item Part code Price rank Remarks
Operation manual TINSE4314XHTC AQ Revise the operation manual by expansion
of Max. scanning length.
CD ROM UDSKA2041XHZA AY No change.
→
FO-NS2
From November Production
Item Part code Price rank Remarks
Add. a note that other languge versions is
Operation manual TINSE4314XHTD AQ stored in CD ROM, Multi-lingualization of
software license.
CD ROM UDSKA2041XHZB AY Add. the operation manual other than
English version into CD ROM.
↓

FO-DC500U
FO-DC600U
–4 –
: Change/Addition
[2] Diagnostics and service soft switches
1. Operating procedure
Two kinds of diagnoses are supported.
1-1. Fax diagnosis
This diagnosis is concerned with the main body of fax which is used for
production and service support.
Entering the diagnostic mode
MENU
9 8 7
STARTA SOFT SWITCH MODE
START
B PRINT AREA
START
C ROM & RAM CHECK
START
D AUTO FEEDER MODE
START
E AGING MODE
START
F PANEL CHECK MODE
START
G OPTICAL ADJUST MODE
START
H PRODUCT CHECK
START
ISIGNAL SEND MODE
START
JCOMM. CHECK MODE
START
KMEMORY CLEAR MODE
START
LFLASH MEMORY CHECK
START
MALL FAX/TEL. ENTRY MODE
START
START
N
O CONF. PASSCODE
START
PSIGNAL SEND MODE 2
START
Q
TA69 or TA70
START
DEPT. PASSCODE
MENU 9 8 7
Press , and the following
display will appear.
START
Then press the key. Select the desired item with the key
and the key or select with the rapid key.
Enter the mode with the START key.
(Diag
• specifications)
MEMORY SET MODE
START
RSTAMP AGING MODE
START
SDIAL TEST MODE
START
T
U
COPY DIAG MODE
LCD CHECK MODE
VPERSONAL BOOK LIST
START
WFONT LIST PRINT MODE(*)
START
START
XNO FUNCTION
START
1
st
Line
2
nd
Line
3
rd
Line F/W version
4
th
Line NIC board version
5
th
Line PCL board version
6
th
Line
7
th
Line Memory size
8
th
Line GATE arrayA/B version
9
th
Line
FAX : TA69 or TA70
NIC : x.xxx
PRN : xxxx
PRN MEMORY SIZE = 16(MB)
GAA : ESx GAB : ESx
*: FONT LIST PRINT MODE can be used only when the
network function is effective.
YNO FUNCTION
START
ZUPGRADE SETTING
START
S) Dial test mode
The mode is used to inspect whether dialing is accurate in two kinds of
dial modes . All data which can be dialed in this mode are automatically
called up in both PB mode and DP mode.
[In case that 2 line optional is not mounted.]
1 Turn on CML, and dial the following in the PB mode.
1, 2, 3, 4, 5, 6, 7, 8, 9, , 0, #
2 Dial the following in the DP mode.
1, 5, 9, 0
3 After dialing, turn off CML.
NOTE:
This mode uses the ordinary auto dial. (Accordingly, the signal sending
time and minimum pause are all the same as ordinary.
The measurement result in this mode is completely all the same as in
the ordinary dial mode.)
T) Copy diag mode
This mode is for automatic mode selection of copy to reduce the time for
treatment at the time of production.
1 Set 2 sheets of document. (No problem if there are 2 sheets or
more.)
2 3 sheet continuous copy: 1st sheet in the FINE AUTO
2nd sheet and after that are copied in the
H-TONE DARK.
NOTE: Input of the image quality and the darkness keys is invalid in this
mode.
U) LCD check mode
This is an item to check that the LCD acts normally.
1 The screen for selecting the contrast adjustment mode and the “H”
display mode appears.
2 Select the mode using the “←”or “→”keys or otherwise dial keys “1”
or “2”.
[When the contrast adjustment mode is selected]
3 Adjust with the “←”or “→”keys so that both right and left halves of
the “A”can be recognized.
[When the “H” display mode is selected]
3 Turn on the backlight so that the whole screen shows “H”.
(26 letters x 9 lines)
V) Personal book list
The PASSCODE of the personal book 00 to 10 are output.
W) Font list print mode [Only when network function is mounted]
The font list that can be used in the network function is printed.
X) No function
Y) No function
Z) Upgrade setting
After upgrading from version TA69D or earlier to TA69F or later on
FO-DC500U, or after upgrading from version TA70C or earlier to TA70E
(Sep. version) or later on FO-DC600U, enter this mode to use new
functions.
HHHHHHHHHHHHHHHHHHHHHHHHHH
HHHHHHHHHHHHHHHHHHHHHHHHHH
HHHHHHHHHHHHHHHHHHHHHHHHHH
HHHHHHHHHHHHHHHHHHHHHHHHHH
HHHHHHHHHHHHHHHHHHHHHHHHHH
HHHHHHHHHHHHHHHHHHHHHHHHHH
HHHHHHHHHHHHHHHHHHHHHHHHHH
HHHHHHHHHHHHHHHHHHHHHHHHHH
HHHHHHHHHHHHHHHHHHHHHHHHHH
U:LCD CHECK MODE
1=CONT.ADJ 2=TEST DISP
CONTRAST=-9 TEMP=+25
A

FO-DC500U
FO-DC600U
CED tone signal interval 75ms 500ms 750ms 1000ms
1 No. 1 0 0 1 1 0
2 No. 2 0 1 0 1 0
3 Equalizer freeze On Off 0
SW9 4 Equalizer freeze conditions All 7200bps 0
5 CED detection time 500ms 1000ms 0
Alarm buzzer 3sec 1sec No BEEP No BEEP
6 No. 5 0 0 1 1 0
7 No. 6 0 1 0 1 0
8 Action when RTN received Handle to no error Handle to error 0
1 Reserved 0
2 Reserved 0
3 Reserved 0
SW22
4 Line monitor up to Phase A On Off 0
5 Monitoring dial signal up to Phase A Monitoring dial signal up to Phase A Monitoring fax signal only 0
6 Reserved 0
7 Reserved 0
8 Reserved 0
1 Reserved 1
2 Reserved 1
3 Reserved 1
SW60
4 Reserved 1
5 Reserved 0
6 Reserved 0
7 Reserved 0
8 Reserved 0
1 Reserved 0
2 Reserved 0
3 Reserved 1
Cassette selection of separate page None Tray 1st Cass. N/A OPTION
SW66 4 No. 4 0 0 1 1 0
5 No. 5 0 1 0 1 1
6 Reserved 0
7 Maximum size of input document STD/Fine/S-Fine=38 inch, U-Fine=19 inch 19 inch 1
8 Reserved 0
Distinctive ring pattern U.S.A. Canada Australia Hong Kong For For
U.S.A. Canada
1 No. 1 0 0 1 1 0 0
2 No. 2 0 1 0 1 0 1
SW68
3 Image length of TX transaction report Reduced image of whole 1st page 15 cm image from top of 1st page 1
4 Reserved 1
5 Reserved 0
6 Reserved 0
7 Reserved 1
8 Reserved 0
1 Reserved 1
2 Reserved 0
3 Reserved 0
SW78
4 Criterion of resolution when receiving Millimeter Not specified 0
5 Reserved 0
6 Reserved 0
7 Reserved 0
8 Reserved 0
1 Reserved 0
2 Reserved 0
3 Reserved 0
SW86
4 Reserved 0
5 Reserved 0
6 Transferred fax image Printed at transferred error only Printed every time 0
7 Insertion Adobe’s URL into E-mail No Yes 0
8 Reserved 0
1 Method of detecting CI frequency Firmware Modem 0
2 Reserved 0
3 Reserved 1
SW90
4 Reserved 0
5 Reserved 0
6 Reserved 1
7 Reserved 0
8 Reserved 1
–5 –
4. Soft switch description
•Soft switch
SW
NO. DATA NO. ITEM Switch setting and function Remarks
Initial
setting
10
: Change/Addition

FO-DC500U
FO-DC600U
•Soft switch function description
SW22 No. 1 ~ No. 3 Reserved
Set to "0".
SW22 No. 4 Line monitor up to Phase A
When set to “1”, the line sound is monitored until phase A.
SW22 No. 5 Monitoring dial signal up to Phase A
Dial signals as well as facsimile signals are set to be monitored by set-
ting soft switch SW22 No.4 to “1”when it is active.
SW22 No. 6 ~ No. 8 Reserved
Set to "0".
SW60 No. 1 ~ No. 4 Reserved
Set to "1".
SW60 No. 5 ~ No. 8 Reserved
Set to "0".
SW66 No. 1, No. 2 Reserved
Set to "0".
SW66 No. 3 Reserved
Set to "1".
SW66 No. 4, No. 5 Cassette selection of separate page
The supply origin of a separate page is set.
SW66 No. 6 Reserved
Set to "0".
SW66 No. 7 Maximum size of input document
The maximum scan length can be switched.
SW66 No. 8 Reserved
Set to "0".
SW68 No. 1, No. 2 Distinctive ring pattern
The distinctive ring patter is set for country.
SW68 No. 3 Image length of TX transaction report
The size of images can be selected to attach to Transaction Report.
SW68 No. 4 Reserved
Set to "1".
: Change/Addition SW68 No. 5, No. 6 Reserved
Set to "0".
SW68 No. 7 Reserved
Set to "1".
SW68 No. 8 Reserved
Set to "0".
SW78 No. 1 Reserved
Set to "1".
SW78 No. 2, No. 3 Reserved
Set to "0".
SW78 No. 4 Criterion of resolution when receiving
A standard resolution can be set for received images.
SW78 No. 5 ~ No. 8 Reserved
Set to "0".
SW86 No. 1 ~ No. 5 Reserved
Set to "0".
SW86 No. 6 Transferred fax image
By default, received fax images are printed by the machine. To set it to
print only when email forwarding fails, change this switch to “1”.
SW86 No. 7 Insertion of Adobe’s URL into E-mail
When sending emails with a PDF file attached, the URL of Adobe is
included in the body text. To prevent this, set this switch to “1”.
SW86 No. 8 Reserved
Set to "0".
SW90 No. 1 Method of detecting CI frequency
If CI signal detection is interrupted by noise, switch to Firmware detec-
tion.
SW90 No. 2 Reserved
Set to "0".
SW90 No. 3 Reserved
Set to "1".
SW90 No. 4, No. 5 Reserved
Set to "0".
SW90 No. 6 Reserved
Set to "1".
SW90 No. 7 Reserved
Set to "0".
SW90 No. 8 Reserved
Set to "1".
–6 –

FO-DC500U
FO-DC600U
SHARP CORPORATION
Communication Systems Group
Quality & Reliability Control Center
Higashihiroshima, Hiroshima 739-0192, Japan
Printed in U.S.A.
A0309-1100DS•IS•T
No part of this publication may be reproduced,
stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, without
prior written permission of the publisher.
COPYRIGHT © 2003 BY SHARP CORPORATION
ALL RIGHTS RESERVED.