Sharp FO-IS115N User manual

FACSIMILE
OPERATION MANUAL
FO-IS115N

Datalight is a registered trademark of Datalight, Inc.
FlashFXTM is a trademark of Datalight, Inc.
Copyright 1993 - 2004 Datalight, Inc. All Rights Reserved.
U.S. Patent Office 5.860.082/6.260.156

WARRANTY
Business Products
Congratulations on Your Purchase!
This Sharp product is warranted against faults in material and manufacture for the period
as stated in the table below.
In the event of any defect arising in the equipment during the warranty period, such
repairs should only be carried out by the Dealer from which the unit was originally
purchased or a Service Centre approved by Sharp to service this type of equipment.
These repairs would be carried out at no charge to the owner, subject to the conditions
specified herein.
The owner is responsible for any transportation and insurance costs if the product has to
be returned for repair.
This warranty does not extend to accessories or defects or injuries caused by or resulting
from causes not attributable to faulty parts or the manufacture of the product, including
but not limited to, defect or injury caused by or resulting from misuse, abuse, neglect,
accidental damage, improper voltage, liquid spillage, vermin infestation, software, use of
consumables other than those approved by Sharp or any alterations made to the product
which are not authorised by Sharp.
Please retain your sales documentation, as this should be produced to validate a
warranty claim.
This warranty is in addition to and in no way limits, varies or excludes any express and
implied rights and remedies under any relevant legislation in the country of sale. However
to the extent permitted by such legislation. Sharp excludes any liability for any indirect or
consequential damage arising from the purchase or use of the product.
To the extent permitted by law, Sharp excludes all implied warranties and conditions and
where the product is one that is not normally required for personal, domestic or
household use. Sharp limits its liability to repair or replacement (at Sharp's option) of
materials or workmanship which are found by Sharp to be defective.
WARRANTY PERIODS
Computers & Peripherals 12 months
Copiers & Ancillaries 6 months
Electronic Cash Registers 12 months
Facsimile 12 months
Projection Equipment 24 months (excluding lamps and air filters)
Information Display Panel 12 months
POS Terminals 12 months
Multi Function Device 12 months
SHARP CORPORATION OF
AUSTRALIA PTY LIMITED
ABN 40 003 039 405
1 Huntingwood Drive
Huntingwood NSW 2148
SP form015(JAN. 2007)
IMPORTANT NOTICE: This warranty applies to products sold in Australia

FOR LOCATION ENQUIRIES WITHIN
AUSTRALIA
REGARDING YOUR LOCAL
SHARP APPROVED SERVICE CENTRE
VISIT OUR WEBSITE AT
www.sharp.net.au
OR CALL SHARP CUSTOMER CARE
1300 135 022
(LOCAL CALL COST APPLY WITHIN AUSTRALIA)
SHARP CORPORATION OF AUSTRALIA PTY LTD
SPform019(JUNE 2004)

Table of Contents
1
Table of Contents 1
Introduction 4
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
A Look at the Operation Panel 10
1. Installation 14
Unpacking Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Basic Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Installing the Toner Cartridge and Drum Cartridge . . . . . . . . . . . . . . 20
Loading Printing Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Entering Your Name and Fax Number . . . . . . . . . . . . . . . . . . . . . . . 26
Setting the Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Setting the Reception Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Volume Adjustment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
2. Network Scanning 31
Setting up Network Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Storing E-mail Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Scan to E-mail Transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Scan to Folder / FTP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
3. Sending Faxes 55
Transmittable Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Loading the Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Adjusting the Resolution and Contrast . . . . . . . . . . . . . . . . . . . . . . . 58
Sending a Fax by Normal (Manual) Dialling . . . . . . . . . . . . . . . . . . . 60
Sending a Fax by Automatic Dialling . . . . . . . . . . . . . . . . . . . . . . . . 63
4. Receiving Faxes 71
Using AUTO Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Using MANUAL Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Reception to Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Table of Contents

Table of Contents
2
5. Security Functions (Administrator) 74
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Administrator Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
User Authentication. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Secure Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Authorised Transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Call Restriction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Send Hold Function (Fax Only). . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
6. Printing 105
Installing the Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Printing a Document From an Application . . . . . . . . . . . . . . . . . . . 107
Selecting Print Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
7. Making Copies 112
8. Special Functions 114
Broadcasting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Blocking Unwanted Faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Duplex Scanning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Receiving Faxes to E-mail/Folder . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Searching for an Address in a Global Address Book . . . . . . . . . . . 125
Polling (Requesting a Fax) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Timer Transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Distinctive Ring (Requires Service) . . . . . . . . . . . . . . . . . . . . . . . . 138
9. Option Settings 139
10. Checking Stored Information 143
Transaction Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
11. Maintenance 146
Cleaning the Scanning Glass and Rollers . . . . . . . . . . . . . . . . . . . 146
Cleaning the Paper Feed Roller . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Replacing the Toner Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Table of Contents
3
Replacing the Drum Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
12. Troubleshooting 156
Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Messages and Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Index 170

4
Specifications
Print specifications
*The yields may vary depending on coverage and operating conditions.
**Measured based on letter-size continuous printing (3rd through 14th page), excluding warm-up
time.
Fax specifications
Toner cartridge yield*
(continuous printing,
5% page coverage,
A4 paper)
Initial starter cartridge (included with machine):
Approx. 1500 pages
Replacement cartridge (FO-25DC):
Approx. 3000 pages
Drum cartridge yield*
(continuous printing,
5% page coverage,
A4 paper)
Initial starter cartridge (included with machine):
20,000 pages (average)
Replacement cartridge (FO-25DR):
20,000 pages (average)
Paper tray capacity Approx. 220 sheets (80 g/m2A4-size copier paper at
room temperature; maximum stack height should not be
higher than the line on the tray)
Recommended paper weight: 80 g/m2
Printer type Laser
Print resolution 600 ×600 dpi (dots per inch)
Effective printing width 202 mm max.
PC print speed** 11 ppm (pages per minute) max.
Memory capacity* Approximately 600 average pages
Modem speed 33,600 bps with auto fallback to lower speeds.
Transmission time* Approx. 3 seconds
Compatibility ITU-T (CCITT) Super G3, G3 mode
Compression scheme MR, MH, MMR
Applicable telephone line Public switched telephone network
Introduction

5
*Based on Sharp Standard Chart at standard resolution, excluding time for protocol signals (i.e.,
ITU-T phase C time only).
Network and general specifications
Reception modes AUTO, MANUAL
Scanning Resolution Horizontal: 8 lines/mm
Vertical:
Standard: 3.85 lines/mm
Fine /Halftone: 7.7 lines/mm
Super fine: 15.4 lines/mm
Halftone (grayscale) 64 levels
Contrast control Automatic/Dark selectable
Automatic document
feeder A4: 30 sheets max. (80 g/m2paper)
Input document size Automatic feeding:
Width: 148 to 216 mm
Length: 140 to 297 mm
Manual feeding:
Width: 70 to 216 mm
Length: 140 to 356 mm
Effective scanning width 208 mm max.
Storable transmission
destinations
Rapid Keys: 36
Speed Dial numbers: 114
Telephone function Yes (cannot be used if power fails)
Copy function Single/Multi/Sort (up to 99 copies per page)
Network interface 10 Base-T, 100 Base-TX
Network frame type IEEE802.2/IEEE802.3 Ethernet II
Network protocol TCP/IP
Scan to E-mail Ye s
Scan to Network Folder Ye s
Global Address Search Yes (requires LDAP server)

6
As a part of our policy of continuous improvement, SHARP reserves the right to make design and
specification changes for product improvement without prior notice. The performance
specification figures indicated are nominal values of production units. There may be some
deviations from these values in individual units.
Important: This machine is not designed for use on a line which has call waiting, call
forwarding, or certain other special services offered by your telephone company (errors
may occur during transmission and reception of faxes).
This machine is not compatible with digital telephone systems.
User authentication Ye s
File formats TIFF (G4), PDF (G4)
Supported operating
systems (printer driver) Windows®2000, XP, Server 2003, Vista
Display LCD display, 20 digits x 2 lines
Power requirements 230-240 V, 50 Hz
Power consumption Standby: 8.5 W when not connected to a network
9.0 W when connected to a network
Maximum: 750 W
Operating temperature 10 - 30°C
Humidity 20 - 85% RH
Dimensions
(without attachments)
Width: 426 mm
Depth: 410 mm
Height: 208 mm
Weight
(with attachments)
Approx. 7.1 kg

7
Important safety information
For your safety, if any of your equipment is not operating properly or should any
physical damage occur to the equipment where internal parts may become exposed,
the equipment should be immediately disconnected from the phone line and then the
power line and returned to a SHARP authorised Service Centre for inspection, repair,
or disposal.
Installing or modifying telephone lines should only be done by an ACMA licensed
serviceman.
This facsimile machine is designed for use in Australia only.
Do not disassemble this machine or attempt any procedures not described in this
manual. Refer all servicing to qualified service personnel.
Do not install or use the machine near water, or when you are wet. For example, do not
use the machine near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet
basement, or near a swimming pool. Do not spill any liquids on the machine.
Unplug the machine from the power outlet and telephone socket and consult a
qualified service representative if any of the following situations occur:
- Liquid has been spilled into the machine or the machine has been
exposed to rain or water.
- The machine produces odours, smoke, or unusual noises.
- The power cord is frayed or damaged.
- The machine has been dropped or the housing damaged.
Do not allow anything to rest on the power cord, and do not install the machine where
people may walk on the power cord.
This machine must only be connected to a 230-240 V, 50 Hz, earthed (3-prong) outlet.
Connecting it to any other kind of outlet will damage the machine.
Never insert objects of any kind into slots or openings on the machine. This could
create a risk of fire or electric shock. If an object falls into the machine that you cannot
remove, unplug the machine and consult a qualified service representative.
Do not place this machine on an unstable cart, stand or table. The machine could be
seriously damaged if it falls.
Never install telephone wiring during a lightning storm.
Never install telephone sockets in wet locations unless the socket is specifically
designed for wet locations.
Never touch bare telephone wires or terminals unless the telephone line has been
disconnected at the network interface.
Use caution when installing or modifying telephone lines.

8
Avoid using a telephone (other than a cordless type) during an electrical storm. There
may be a remote risk of electric shock from lightning.
Do not use a telephone to report a gas leak in the vicinity of the leak.
The power outlet must be installed near the equipment and must be easily accessible.
WARNING NOTICE:
NO calls can be made to or from this fax machine during a mains power failure.
WARNING: Australian Communications and Media Authority (ACMA) regulations state
that no unauthorised changes or modifications to this equipment are permitted.
Note: Complies with ACMA standard AS/NZS CISPR22 regarding emission of
electromagnetic interference.
These limits are designed to provide reasonable protection against interference in an
installation. This equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause
interference. However, there is no guarantee that interference will not occur in a
particular installation.
If this equipment does cause interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and the receiver.
- Connect the equipment to an outlet on a different circuit to that which the receiver
is connected.
- Consult the dealer or an experienced radio/TV technician for help.
The Ringer Equivalence Number (REN) for this equipment is written on the back of the
machine. The sum of all Ringer Equivalence Numbers (REN's) on your telephone line
should not exceed 3 to assure correct service from your telephone company.

9
Trademark information
• Microsoft, Windows and Internet Explorer are trademarks of Microsoft
Corporation in the U.S.A. and other countries.
• Acrobat and Adobe are trademarks of Adobe Systems Incorporated.
• OpenLDAP is a registered trademark of the OpenLDAP Foundation.
Copyright 1999 - 2003 The Open LDAP Foundation, Redwood City,
California, U.S.A. All rights reserved.
• This product includes software developed by Computing Services at
Carnegie Mellon University (http://www.cmu.edu/computing/). Copyright (c)
1998 - 2003. Carnegie Mellon University. All rights reserved.
• All other company names and product names appearing in this manual are
the trademarks of their respective owners.

A Look at the Operation Panel
10
SPEAKER key
Press to listen to the line and fax tones through the speaker when faxing
(p. 60).
Note: This is not a speakerphone. It cannot be used for speaking.
HOLD key
Press to put a phone call on hold (p. 73).
SPEED DIAL key
Press to select a fax, e-mail, or network folder destination stored in a 3-digit
Speed Dial number (pp. 39, 67).
REDIAL key
Press to automatically redial the last number dialled (p. 69). This can also be
used to enter a pause when storing a fax number for automatic dialling (p. 64).
SCAN TO E-MAIL key
Press to send a document to an e-mail recipient (p. 44).
SCAN TO FOLDER key
Press to send a document to a folder on a computer on the same network as
the machine, or to an FTP server (p. 52).
A Look at the Operation Panel
1
2
3
4
5
SPEAKER HOLD SPEED DIAL REDIAL
FUNCTION
RECEPTION
RESOLUTION
RELEASE
GLOBAL ADDRESS
SYMBOL
INFO
8
7
6
1
12 1310 14
15 17 18 19 20 21 22 23
9
11
16
2345
6
Note: Affix the Rapid Key labels as shown above.

A Look at the Operation Panel
11
Display
This displays messages and prompts to help you operate the machine.
GLOBAL ADDRESS key
Press to search for a destination in a global address book on an LDAP server
(p. 128).
LINE IN USE light
This lights up when the machine is using the phone line to send or receive a
fax.
SECURE key
Press to set up and use the security functions of the machine (p. 74).
RECEPTION key
Press to select the reception mode (AUTO or MANUAL) for receiving faxes.
The selected mode will appear in the display (p. 29).
FUNCTION key
Press this key followed by the arrow keys to select special functions and
settings.
COPY/HELP key
When a document is in the feeder, press to make a copy (p. 112). At any other
time, press to print the Help List.
STOP key
Press to cancel an operation before it is completed.
Number keys
Use these keys to dial fax numbers, and enter numbers when storing
transmission destinations.
Rapid Keys / letter keys
A fax number, e-mail address, or network folder can be stored in each of these
keys for one-touch selection (attach the Rapid Key labels). When entering
text, the keys are used as letter keys.
BROADCAST key
Press to send to multiple fax or e-mail destinations (p. 114).
INFO key
Press to check various types of machine information.
DUPLEX key
Use to scan two-sided documents for transmission and copying (p. 121).
12
11
11
10
9
13
14
8
15
16
17
18
19
7

A Look at the Operation Panel
12
RESOLUTION key
When a document is in the feeder, press to adjust the scanning resolution for
transmission (p. 58).
RELEASE key
When a fax has been received to memory instead of being printed out
because the Secure Fax function has been activated, press this key to enter
the Secure code and print out the fax (p. 87).
START key
Press after dialling to send a fax (p. 60).
Arrow keys
Use to scroll through and select settings, and to search for stored
destinations.
21
22
23
20

A Look at the Operation Panel
13
Letter keys
87
6
16 18
17
DEL
B'CAST INFO DUPLEX
1
6
2 3 54
DEL key
Press to delete the character marked by the cursor (the cursor can be moved
by pressing or ). When the cursor is to the right of a line of text,
press to backspace and clear characters. To delete all entered characters,
hold down until all characters are cleared.
Caps Lock key
Press to enter upper case letters. Press again to return to lower case letter
entry.
SHIFT key
Hold down while pressing a letter key to temporarily change case.
Letter keys
Use to enter letters.
@key, .com key
Press to conveniently enter “@” and “.com” when entering an e-mail address.
SYMBOL key
Hold down while pressing a letter key to enter the symbol that appears on the
right side of the key.
1
2
3
4
5
6

Unpacking Checklist
14
1. Installation
Unpacking Checklist
CD-ROM Setup
Guide
Toner
cartridge
Telephone
line cord
Drum
cartridge
Document
feeder tray
Paper tray
Document
exit tray
Handset
cord
Handset Received
document
tray
Rapid Key
labels
Quick
Reference
Guide
Points to keep in mind when setting up
♦Do not place the machine in direct sunlight.
♦Do not place the machine near heaters or air conditioners.
♦Keep dust away from the machine.
♦Keep the area around the machine clear.
About condensation
If the machine is moved from a cold to a warm place, condensation may form
on the scanning glass, preventing proper document scanning. To remove the
condensation, turn on the power and wait approximately two hours before
using the machine.
Adapter
Warranty
Sheet

Basic Setup
15
1. Installation
Basic Setup
Connecting the handset
Attach the document feeder tray and the received document tray.
Insert the trays
at an angle and
rotate back
Attaching the trays
Attach the paper tray.

Basic Setup
16
After inserting
the tray, flip out
the extension
Attach the document exit tray.
Connecting the power cord
Plug the power cord into a 230-240 V, 50 Hz, earthed AC outlet.