HT-CN410DVH
13
TROUBLESHOOTING
If you experience any of the following difficulties while
using the system, use troubleshooting guide to help you
remedy the problem. Should any problem persist,
consult your nearest service centre.
No power:
lIs the power cord firmly plugged into the power out-
let?
lOne of the safety mechanisms may be operating. In
this event, unplug the player from the power outlet
briefly and then plug it in again.
No picture:
lCheck that the system is connected securely.
lThe video connecting system coed is damaged.
Replace it with a new one.
lMake sure you connect the system to video input con-
nector on the TV.
lMake sure you turn on the TV.
lMake sure you select the video input on the TV so
that you can view the pictures from this system.
The picture noise appears:
lClear the disc.
lIf video from this system has to go through your VCR
to get too your TV, the copy-protection applied to
some DVD programs could affect picture quality. If
you still experience problems after checking your con-
nections, please try connecting your DVD system
directly to your TV's S-Video input, if your TV is
equipped with this input.
The aspect ratio of the screen cannot be
changed even though you set "TV DISPLAY" in
the SETUP menu when you play a wide picture:
lThe aspect rate is fixed on your DVD disc.
lIf you connect the system with the S-Video cable,
connect directly to the TV. Otherwise, you may not
change the aspect rate.
lDepending on the TV, you may not change the aspect
rate.
There is no sound or only a very low-level
sound is heard:
lCheck that the speakers and components are con-
nected securely.
lMake sure that you have selected the correct source
on the system.
lThe protective device on the system has been acti-
vated because of a short circuit. Turn off the system,
eliminate the short-circuit problem and turn on the
power again.
lThe audio connecting cord is damaged. Replace it
with a new one.
lThe system or fast reverse is performed. Press PLAY/
PAUSE 3/8to return to normal play mode.
lCheck the speaker settings.
The left and right sounds are unbalanced or
reversed:
lCheck that the speakers and components are con-
nected correctly and securely.
lAdjust front balance parameter using SELECT and
VOLUME +/-.
Severe hum or noise is heard:
lCheck that the speakers and components are con-
nected correctly and securely.
lCheck that the connecting cords are away from a
transformer or motor, and at least 3 meters away from
a TV set or fluorescent light.
lMove your TV away from the audio components.
lThe plugs and jacks are dirty, wipe them with a cloth
slightly moistened with alcohol.
lClear the disc.
The sound losses stereo effect when you play a
Video CD or a CD:
lSet the Audio mode to "STEREO" in the SETUP
menu.
lMake sure you connect the system appropriately.
lThe surround effect is difficult to hear when you are
playing a Dolby Digital sound track.
lCheck the speaker connections.
lDepending on the DVD disc, the output signal may
not be the entire 5.1 channel but monaural or stereo
even if the sound track is recorded in Dolby Digital
format.
The sound comes from the centre speaker only:
lDepending on the disc, the sound may come from the
centre speaker only.
No sound is heard from the centre speaker:
lMake sure the centre is set to "ON" in SETUP menu.
lYou may set the listening mode to Dolby Pro Logistic
Phantom.
lAdjust the speaker volume.
No sound or only a very low-level sound is
heard from the rear speakers:
lMake sure the rear is set to "ON" in SETUP menu.
lAdjust the speaker volume.
The language for the subtitles cannot be
changed when you play a DVD:
lMultilingual subtitles are not recorded on the DVD.
lChanging the language for the subtitles is prohibited
on the DVD.
The subtitles cannot turn off when you play a
DVD:
lDepending on the DVD, you may not be able to turn
the subtitles off.
The angles cannot be changed when you play a
DVD:
lMulti-angles are not recorded on the DVD.
lChange the angles when the angle mark appears on
the TV screen.
lChanging the angles is prohibited on the DVD.
The system does not operate properly:
lStatic electricity, etc., may affect the system's opera-
tion.
lPress the POWER button to turn off, then press again
to turn on.