Shining 3D Transcan-C User manual

Shining 3D Transcan-C_User Manual_V1.4.2
1
Transcan-C
User Manual
V1.4.2

Overview
General
The Manual introduces the information concerning the installation and the use of Transcan-C (hereinafter
referred to as the “Scanner”).
Safety Instructions
Signal
Meaning
Additional information for particular situation.
Improper actions or conditions that may damage the product or injury, and
consequently void your warranty or service contract or lose the customer data or
system data.
The safety instructions that you must precisely follow to avoid injury. Failure to observe
can cause damages to your product, or result in personal injuries.
About the Manual
The User Manual is related to your safety, lawful rights and responsibilities. Read it carefully before installing
and using the product.
SHINING 3D Tech Co., Ltd. (hereinafter referred to as “the Company”) owns complete intellectual property
rights for the contents of this User Manual and, without the written consent of the Company, it is not allowed
to copy, transmit, publish, reedit, compile or translate any contents of this Manual for any purpose or in any
form.
The Manual is a guidance for installing, operating, and maintaining the product, including the Device, software,
or other products provided by the Company, to which the Manual is applicable. The Manual does not serve as
the quality guaranty for the product. While the Company makes all efforts to ensure the applicability of the
content of the Manual, it reserves the right to interpret and modify the content of the Manual and possible
errors and omissions therein. The contents of the Manual are subject to changes without further notice.
Images and diagrams in the Manual are presented to provide convenience to readers. In the event that any
images or diagrams are inconsistent with the physical product, the latter shall prevail.
It is recommended that professionals or technicians shall operate and/or use relevant Products. The Company
shall not be held responsible for any damages and/or losses caused by negligence, environmental factors, or
improper maintenance and use, or any other factors other than due to the quality of the Product.
Disputes arising from the Manual and related Products thereof shall be governed by the laws of the People’s
Republic of China.
In the event of any ambiguity and/or any advice on the contents of the Manual, contact us by the contact
information provided herein.

Shining 3D Transcan-C_User Manual_V1.4.2
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Contents
Overview............................................................................................................................................I
1. Specification and System Requirements...................................................................................3
1.1. System Requirements ..............................................................................................................................3
1.2. Hardware Installation...............................................................................................................................3
2. Set Software ..............................................................................................................................8
2.1. Download the Software............................................................................................................................8
2.2. Install the Software ..................................................................................................................................8
2.3. Firmware Update .....................................................................................................................................8
2.4. Update the Software................................................................................................................................9
2.5. User Account..........................................................................................................................................10
2.6. Interface and Parameters.......................................................................................................................13
3. Equipment Regulation.............................................................................................................14
4. Calibrate the Scanner..............................................................................................................18
4.1. Precautions and Use...............................................................................................................................18
4.2. Operation ...............................................................................................................................................18
5. Scanning ..................................................................................................................................23
5.1. Preparation.............................................................................................................................................23
5.2. Before Scanning......................................................................................................................................24
5.3. Scan........................................................................................................................................................28
6. Project Group ..........................................................................................................................32
6.1. Create/Import Projects...........................................................................................................................32
6.2. Rename a Project ...................................................................................................................................32
6.3. Delete.....................................................................................................................................................32
6.4. Create/Split A Group ..............................................................................................................................33
6.5. Edit Data.................................................................................................................................................34
6.6. Global Optimization ...............................................................................................................................34
6.7. Alignment...............................................................................................................................................34
7. Post Process.............................................................................................................................36
7.1. Mesh (Watertight/Unwater tight)..........................................................................................................36
7.2. Data Post Process...................................................................................................................................38
Auto Hole Filling ..................................................................................................................................................42
Manual Hole Filling..............................................................................................................................................43
7.3. Measurement.........................................................................................................................................45
7.4. Export Data.............................................................................................................................................52
8. Other Operations.....................................................................................................................56
9. FAQ..........................................................................................................................................57
10. Safety Precautions...............................................................................................................58
Contact Us.......................................................................................................................................59

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1. Specification and System Requirements
1.1. System Requirements
Preparing a suitable computer will improve your scanning experience.
One important notice for PC configuration is the graphic card. It must be Nvidia card since certain
function from Nvidia is needed for scanning. GTX series card is the best for scanning while Quadro
series CAD card also works but you need a more expensive model comparing to the GTX series to get
a good scan experience.
Attention:
When running the software, do not turn on the power saving mode of the computer.
1.2. Hardware Installation
Unpack and set up your scanner before getting started with scanning.
1.2.1. Assemble Scanner
1) Open the tripod and place it on the ground. The three tripods can be extended and retracted. After
adjusting the height, lock and fix the tripod.
2) If the height is still too high or too low, loosen the lock [2] to adjust and fasten vertical slide rod to
an appropriate height.
3) Unscrew the quick shoe from the top of the tripod and fix it on the bottom of the scan head.
Item
Recommended
Graphics card
NVIDIA GTX serial cards higher than GTX1080
USB port
At least one USB 3.0 port
OS
Win10 64bits
Video memory
≥ 8G
RAM
≥ 32 GB
CPU
i7-8700 or higher
Screen resolution
1920*1080 DPI: 100%; 125%
3840*2106 DPI: 100%; 125%; 150%

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4) Insert the scanning head assembly into the groove on the top of the tripod. After adjusting the
direction, tighten the bolts to fix it, as shown in Figure [1].
5) Adjust the height of the device as required, and tighten the lock after the adjustment is complete.
1.2.2. Connect the Scanner
1) Connect the power cord and cables.
Confirm that power switch ④ is not pressed.
Connect the power cord port ⑦ and the adapter port ⑥ first.
Inserted adapter socket ⑤ into the device ③ port.
Insert the power cord triangular plug into the plug or socket.
Connect the computer USB 3.0 port and device socket ② with the device connection
cable.
If using a light box, plug the light box connection cable into port ①.

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USB interface next to the labeled SS is the USB3.0 interface
2) Turntable connection
Insert the turntable connection cable ⑤ into the turntable port ①.
Insert turntable connection cable ④ into computer USB port.
Insert the turntable power cable ③ into the turntable port ②.

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1.2.3. Turn on/off the Scanner
1) Press power button to turn on the device, and the switch light will be on.
2) Press power button again to turn off the device, and the switch light turns off.
After installing the software, connect the device to the computer and start it up, the following devices
are displayed in the Device Manager.

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Scanner in Device Manager
If the scanner driver is not installed properly, or the device is connected and keeps prompting "Device
offline":
Check power connection status.
Check if USB 3.0 is connected.
Install the camera driver manually if a device with a question mark or exclamation point is found
in the Device Manager.
After the device is powered off, unplug the USB cable; then re-power and plug in the USB cable.

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2. Set Software
2.1. Download the Software
Step 1: Go to https://www.einscan.com/support/download/.
Step 2: Select your scanner model.
Step 3: Download the software to your operating computer.
Note:
You are required to register before downloading.
2.2. Install the Software
1. Double click installation package, accept the modification on your computer.
2. Follow the instructions to complete the software installation.
3. After the software is installed, a shortcut will be created on your desktop. Double-click to
open the software.
2.3. Firmware Update
When the scanner firmware is incompatible, a message will appear when software is open.
Click Upgrade and follow the instruction to update the device firmware.
Firmware updating will take around 3 mins.
Power off the device after upgrading successfully.
Reconnect the device, and open the software again, the device is running under the
latest firmware.
Note before installation: Administrator rights are required for the installation of the software.

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Firmware doesn’t match
Firmware upgrading
Note:
Do not disconnect the scanner, or unplug the power during the upgrade.
Recovery will start from a failed upgrade. You can restart the firmware update after
successful recovery.
If recovery fails, turn off the power of the scanner and reconnect the scanner to restart
the software for upgrading.
2.4. Update the Software
When a new version is available, a pop-up will show when you start the software to remind you
update your software to the latest version.
Note:
After clicking Download Now, the software will be downloaded (do not close the software).
Click Yes to update.

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Update Reminder
2.5. User Account
Double-click to enter the software. Register for an account firstly if you do
not have a Shining 3D User Account.
Note:
After logging in, the login interface will no longer be displayed, and one can log
in automatically.

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2.5.1. Register
Register an account if you do not have a Shining account or access to the software interface for
the first time.
Step 1 Click Register.
Step 2 Enter account information and user information.
Step 3 Select Read and agree to Privacy Policy (Mandatory) and Read and agree our Marketing
and Promotion Agreement (Optional).
Step 4 Click Sign up.
2.5.2. Login
Use your registered account to log in. Log in by password or verification code.
2.5.3. Activate the Scanner
Device activation is required in your initial use. There are 2 ways:
1. Online activation is recommended if your computer is connected to the internet.
2. If there is an issue with network connection, use Offline Activation to complete activation.
Note:
If the activation fails, send a request for activation file to technical support staff with your serial
number.

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Offline Activation
If the computer on which the software is installed cannot be networked, you can use Activate
Offline to complete activation.
To start offline activation, you need the following:
Another computer connected to the internet
USB disk or a portable hard disk to transfer files between the computer with software and
the internet connected computer
Offline activation procedure:
1. Connect a USB disk or a portable hard disk (hereinafter referred to as “the disk”) to the computer
installed with EXScan before offline activation.
2. Click to enter offline activation interface.
3. Export C2V file: Click Export to save generated C2V file to the disk.
4. Login your user account at https://passport.shining3d.com/login using the internet connected
computer.
5. Click Offline Activation after logging in successfully.
1) Import the saved C2V file in the disk.
2) Export V2C file: Export V2C file corresponding to the account to the disk.
6. Return to the computer on which the software is installed. Click Import to save V2C file from disk to
the computer. Then the scanner is fully activated.

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2.6. Interface and Parameters
2.6.1. Navigate
Interface navigation
Function description
①Project file path ②Device adjustment ③Calibration ④Scanning
⑤Post-processing ⑥Measurement ⑦Maximize/Minimize ⑧Community
⑨Settings ⑩Help ⑪Camera Device ⑫Scan Data ⑬Fit to view ⑭Mouse operation prompts
2.6.2. Reconnect the Scanner
When the device is offline, meaning the scanner is not connected to PC, check the connection, restart
the software and click the refresh button to reconnect.
Device offline or connection loose

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3. Equipment Regulation
Before adjusting the scanner, place the calibration pad, calibration board and calibration bracket at
the appropriate position to be scanned.
Open the software and click the device adjustment button in the navigation bar to enter the
device adjustment interface.
The scanner has two scanning ranges, 150mm and 300mm, which can be selected depending on
the size of the object.
Step
Place devices according to the following figure.
1) Lay the calibration board flat on the table with the desired side facing the scanner.
2) Adjust the bracket of the calibration board to the marking angle and place it to the first
calibration position.
3) Place the calibration plate on the stand.
4) Move the scanner to the front position of the calibration board (or move the calibration
plate, bracket, and calibration pad as a whole). Adjust the scan head left and right to the basic
level. Adjust the scanning head pitch angle so that the scanning head is basically perpendicular to
the calibration board; make the scanner projection parallel to the calibration borad.

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5) Roughly adjust the height of the equipment, make the light projected on the center of the
calibration board.
6) 150mm: Ensure the projected area aligns with the left and right inner edge of the rubber cover
and the projected cross should aim at the center point. The scanner aiming direction should be
perpendicular to the calibration board.
300mm: Ensure the top and bottom edges of projected area aligns with two rows of points on
the calibration board and the projected cross should aim at the center point. The scanner aiming
direction should be perpendicular to the calibration board.
150mm
300mm
7) Face the scanner with white side of the calibration board and turn the outer ring of the optical
machine to adjust the black cross to a clear and optimal state.
150mm
300m

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8) Loosen the screws on the left and right sides of the camera, move the camera to the proper
position. After the adjustment is completed, tighten the screws.
9) Face the scanner with white side of the calibration board. Use the Allen key placed under the
camera to loosen the screws at the rear of the camera, adjust the left and right angles of the camera
so that the intersection of the black cross is basically on the red vertical line of the camera window,
and then tighten the screws.
150mm
300mm
Allen key specific location
Two sizes of Allen keys
10) Unscrew the screw on the aperture and turn the aperture to adjust the brightness of the left and
right camera windows. The recommended value is 5.6. When the adjustment is complete, tighten the
screw (or align white side of the calibration plate with the scanner and adjust the camera brightness
to the highest brightness that does not show large areas of red).

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11) Lose the screw on the focal length and double-click the left and right camera windows to zoom
in and check the clarity of the circle border. After the adjustment is completed, tighten the screw to
prevent loosening to limit the scanning effect.

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4. Calibrate the Scanner
4.1. Precautions and Use
Calibration is the process to ensure the device will scan with the optimal accuracy and scan
quality.
This customer calibration is not required daily often. Only when the first time after scanner and
software are installed. Or, when you are in the following situations, you should calibrate the device:
When the scanner is used for the first time or after long time without using.
When there is strong vibration during the transportation.
When alignment mistake or failure frequent appear during the scanning.
When scanning data is incomplete and quality is much worse during the scanning.
4.2. Operation
After installation, when you open the software for the first time, choose device type and it will
enter the calibration interface automatically. If there is no calibration data, click “quit”, the
software will prompt “No calibration data, please calibrate”.
Different calibration boards are used for scanning ranges of 300mm and 150mm. Select the
corresponding calibration board as shown in the calibration interface.
Note:
1. After the calibration is complete, put the calibration board way in its velvet bag so as not to
forget or damage it.
2. Make sure to protect the calibration board and keep it clean, no scratches or stains on the black
surface with white circles.
3. The calibration board is matched to the Device with same Serial Number. Doing the calibration
with an incorrect calibration board will fail to generate good scan data or optimum accuracy.
4. Clean with clear water only, do not use alcohol or chemical liquid to clean the calibration board.
5. To prevent damage to the calibration board, do not drop the board, and do not place heavy
objects or irrelevant objects on the board.

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Functional description.
1: Left and right camera windows.
2: Location and placement of calibration board.
3: Operation prompts.
4: Scanning range. Select 150mm or 300mm on the device adjustment interface.
4.2.1. Camera Calibration
The calibration board needs to be placed in ten positions during camera calibration, and the
positions are operated according to the software wizard. Place the calibration board according to the
software wizard prompts.
Click on the camera brightness scale and adjust until the camera windows turn slightly red.
Place the calibration board according to the following figure. Ensure that the placed position is
consistent with that shown in the figure.
The calibration board can be divided into upper, lower, left and right. In the first step, make sure
that the five big circles in the red box are placed near the bottom of the calibration pad, as shown in
the figure below.
Ensure that the calibration board is placed smoothly and facing the probe. Click Capture. Do
not move the calibration board during the collection process.
After the collection is completed, the software interface displays for the second step calibration.
The calibration board is divided into upper, lower, left and right. Please make sure that the first
step is as follows:
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