Shining 3D EinScan H User manual

Safety instructions
Signal Meaning
Additional information for particular situation.
Improper actions or conditions that may damage the product, and
consequently void your warranty or service contract or lose the customer
data or system data.
The safety instructions that you must precisely follow to avoid injury.
Failure to observe can cause damages to your product, or result in
personal injuries.
About the document
This document is related to your safety, lawful rights and responsibilities. Read it carefully
before installing and using the product.
SHINING 3D Tech Co., Ltd. (hereinafter referred to as “the Company”) owns complete
intellectual property rights for the contents of this document and, without the written
consent of the Company, it is not allowed to copy, transmit, publish, reedit, compile or
translate any contents of this document for any purpose or in any form.
The document is a guidance for installing, operating, and maintaining the product,
including the Device, software, or other products provided by the Company, to which
the document is applicable. The document does not serve as the quality guaranty for
the product. While the Company makes all efforts to ensure the applicability of the
content of the document, it reserves the right to interpret and modify the content of the
document and possible errors and omissions therein. The contents of the document are
subject to changes without further notice.
Images and diagrams in the document are presented to provide convenience to
readers. In the event that any images or diagrams are inconsistent with the physical
product, the later shall prevail.

It is recommended that professionals or technicians shall operate and/or use relevant
Products. The Company shall not be held responsible for any damages and/or losses
caused by negligence, environmental factors, or improper maintenance and use, or any
other factors other than due to the quality of the Product.
Disputes arising from the document and related Products thereof shall be governed by
the laws of the People’s Republic of China.
In the event of any ambiguity and/or any advice on the contents of the document,
contact us by the contact
For more information, please visit our support website: support.einscan.com
Please read carefully before the first time of using EinScan H (hereinafter referred to as the
"Scanner").
Appearance
Scanner

Appearance Description
1 Working distance indicator
2 Zoom in / Zoom out
3 Brighter / Darker
4 Preview / Scan / Pause
5 USB port
6 Power port
Component

Make sure you are using the correct power adapter.
Steps
1. Plug USB and DC IN into the bottom of Scanner.
Warning
Connect the cable

2. Plug the power cable into the connection cable.
3. Power on and the LED indicator should show white.

4. Plug the other side of connection cable into the USB port of computer.
Now you can see our device in your Device Manager.
To use the scanner, you need to install the EXScan software first (hereinafter referred to as
the "software").

Component Model
CPU Intel® Core™ i7-8700 or above
Graphics card NVIDIA GTX 1080 or above
Graphics memory 4GB or above
RAM 32GB or above
USB 3.0 or above
Recommended operating system: Windows 10, Windows 11 (both 64-bit only)
CPU
Improper computer configuration or hardware issues will cause CPU performance
degradation and affect the user experience, it is recommended to use the CPU-Z tool to
check CPU performance before starting scanning.
CPU-Z: https://www.cpuid.com/softwares/cpu-z.html
Install and launch CPU-Z, follow the steps in below figure to get a CPU multi thread
performance score. A score of 4000 or more is required.
Computer & Operating system requirement
Recommended computer:

OpenGL
To use the scanner, you need a graphics card (integrated or discrete) which can support
OpenGL4.3 or above.
Use OpenGL Extensions Viewer to check the OpenGL version, if it's lower than 4.3, please
update the graphics card driver and check again. If it's still lower than 4.3, it means that the
graphic card CAN NOT support the scanner.

GPU
Highly recommend to use a NVIDIA1 discrete graphics card for the scanner.
The NVIDIA discrete graphics card should support CUDA10.2 or above.
Use NVIDIA Control Panel to get the CUDA version with follow steps.
Launch NVIDIA Control Panel
Go to Help>>System information>>Components.

Use a discrete graphics card on desktop
Connect your monitor to the port of discrete graphics card on the back of your
computer, OS will use the discrete graphics card automatically.
Use a discrete graphics card on laptop
Launch NVIDIA Control Panel on your laptop.
In 3D Settings --> Manage 3D Settings --> Global Settings, select High-
performance NVIDIA processor and Apply.

Get the installation package
Please visit the following website to get the installation package.
https://www.einscan.com/support/download/
Install the software
Please follow the installation wizard to install the software.
Administrator rights are required for the installation of the software.
You need a Shining 3D User Account before activating the device.
Register for Shining 3D User Account
For new user, you need to register a Shining 3D User Account first, click Register in the
pop-up window when launching the software, or click Sign Up in our Shining 3D User
Account website: https://passport.shining3d.com/
Note
Note

You need to enter valid email or phone number to get verify code for registration.
Please enter correct user information for better service.
Please read and then check Privacy Policy and Terms of use.
Note

Log in Shining 3D User Account
Log in Shining 3D User Account from the pop-up window when launching the software.
Activate the device
Online activation
If the computer is connected to the Internet, the activation will be processed automatically
after you login Shining 3D User Account.
Offline activation
You need another computer which is connected to Internet to help you finish the offline
activation.

1. Connect scanner to the computer with no network, export C2V file.
2. Copy the C2V file to the other computer connected to Internet.
3. On the computer with network, login https://passport.shining3d.com/, upload your C2V
file in offline activation page and complete the information of activation, you can then
download the V2C file.

4. Copy the V2C file to the computer with no network, import the file into the software.

If you fail to activate the device in neither way, please contact your supplier or our support
team.
When new software is released, you will get prompted when launching the software. If the
firmware in the software is newer than that in the scanner, you will get prompted too.
Firmware upgrade
The firmware is running on the scanner, it will be upgraded for better performance, stability
or bug fixing.
Make sure that the device is powered on during the upgrade; avoid interruption of the
upgrade due to power cuts.
When the scanner is connected, the software will automatically detect the firmware. If the
firmware does not match, it will prompt you to upgrade the firmware. Click Yes to upgrade.
Software upgrade
Software upgrade is to optimize software performance, add new functions or bug fixing.
Note
Warning

The software will be closed during upgrading, please save your projects properly before
upgrading.
It is highly recommended to use the latest version of software. If not, a reminder will pop up
immediately when you launch the software.
Click Download Now will download the new installation package in the background, you
can continue using the software. Please do not close the software before the download has
finished. Once it finished, the following prompt will show.
Click Yes to start the installation of the new version.
Warning

Navigation bar
Navigation Description
Device Displays the device status: online / offline
Calibration Click to start calibration.
Scan Mode Select different scan mode: white light mode / IR mode
Scan Into scan process.
Post
Processing
Into post processing after generating the point cloud, includes mesh
and mesh editing.
Measurement Use the software to measure your model.
Settings and feedback

Social
Function Description
Official
Website
Open the official website of Shining 3D to learn about the company’s
products and information.
Facebook Enter Shining 3D’s Facebook to view product introduction and other
operations.
Support
Platform
Enter Shining 3D’s support platform to view product introduction and
other operations.
Settings
Function Description
User
Experience
To help us improve the quality and user experience of the device, we
hope to be allowed to collect usage experience information. This
information will not contain your personal information or scanned data and
will not be accessible to any third party.
Factory
Default
All settings can be restored to the initial settings, and the software will
automatically restart.
Language To select other language.
About View related software release information, contact information, etc.