Siemens SICHARGE CC AC22 User manual

SICHARGE
SICHARGE CC AC22 - ERK
SICHARGE Operating Manual ERK
Operating Manual
07/2020
A5E48572458
-AB
Introduction
1
Safety information
2
Description
3
Operation
4
Faults
5
Appendix
A
List of abbreviations
B

Siemens AG
Smart Infrastructure
Electrical Products
Postfach 10 09 53
93009 Regensburg
GERMANY
A5E48572458-AB
Ⓟ
07/2020 Subject to change
Copyright © Siemens AG 2019 - 2020.
All rights reserved
Legal information
Warning notice system
This manual contains notices you have to observe in order to ensure your personal safety, as well as to prevent
damage to property. The notices referring to your personal safety are highlighted in the manual by a safety alert
symbol, notices referring only to property damage have no safety alert symbol. These notices shown below are
graded according to the degree of danger.
DANGER
indicates that death or severe personal injury will result if proper precautions are not taken.
WARNING
indicates that death or severe personal injury may result if proper precautions are not taken.
CAUTION
indicates that minor personal injury can result if proper precautions are not taken.
NOTICE
indicates that property damage can result if proper precautions are not taken.
If more than one degree of danger is present, the warning notice representing the highest degree of danger will
be used. A notice warning of injury to persons with a safety alert symbol may also include a warning relating to
property damage.
Qualified Personnel
The product/system described in this documentation may be operated only by personnel qualified for the specific
task in accordance with the relevant documentation, in particular its warning notices and safety instructions.
Qualified personnel are those who, based on their training and experience, are capable of identifying risks and
avoiding potential hazards when working with these products/systems.
Proper use of Siemens products
Note the following:
WARNING
Siemens products may only be used for the applications described in the catalog and in the relevant technical
documentation. If products and components from other manufacturers are used, these must be recommended
or approved by Siemens. Proper transport, storage, installation, assembly, commissioning, operation and
maintenance are required to ensure that the products operate safely and without any problems. The permissible
ambient conditions must be complied with. The information in the relevant documentation must be observed.
Trademarks
All names identified by ® are registered trademarks of Siemens AG. The remaining trademarks in this publication
may be trademarks whose use by third parties for their own purposes could violate the rights of the owner.
Disclaimer of Liability
We have reviewed the contents of this publication to ensure consistency with the hardware and software
described. Since variance cannot be precluded entirely, we cannot guarantee full consistency. However, the
information in this publication is reviewed regularly and any necessary corrections are included in subsequent
editions.

SICHARGE Operating Manual ERK
Operating Manual, 07/2020, A5E48572458-AB 3
Table of contents
1 Introduction........................................................................................................................................... 4
1.1 Purpose of this documentation ............................................................................................ 4
1.2 Conventions ........................................................................................................................ 4
1.3 Open-source software.......................................................................................................... 5
2 Safety information................................................................................................................................. 6
2.1 General safety information .................................................................................................. 6
2.2 Safety during operation and charging .................................................................................. 7
3 Description............................................................................................................................................. 9
3.1 Charging station structure.................................................................................................... 9
4 Operation............................................................................................................................................. 10
4.1 Status indicators ................................................................................................................ 10
4.2 Main menu........................................................................................................................ 12
4.3 Charging ........................................................................................................................... 15
5 Faults ................................................................................................................................................... 17
5.1 Fault clearance .................................................................................................................. 17
5.2 FAQs ................................................................................................................................. 17
A Appendix ............................................................................................................................................. 22
A.1 Information on weights and measures regulations ............................................................. 22
A.2 Retrieving measured values ............................................................................................... 26
A.3 Transparency software....................................................................................................... 34
A.4 Quality documentation ...................................................................................................... 39
B List of abbreviations ............................................................................................................................ 40
B.1 Abbreviations .................................................................................................................... 40

SICHARGE Operating Manual ERK
4Operating Manual, 07/2020, A5E48572458-AB
Introduction
1
1.1 Purpose of this documentation
This operating manual contains information for operating the SICHARGE CC AC22 charging
station.
The operating manual contains information on the prescribed use of the charging station.
WARNING
Failure to comply with the information in these operating instructions may result in the
following:
•Personal injury
•Material damage
•
Dangerous situations
Follow also vehicle-specific operating instructions for the respective vehicle.
Changes compared to the previous version
Compared to the 12/2019 edition, this manual contains the following changes:
•The section on open-source software.
1.2 Conventions
The illustrations in the operating manual may differ slightly from the device supplied.
Observe the notes labeled as follows:
Note
A note contains:
•
Important product information
•
Information on how to handle the product

Introduction
1.3 Open-source software
SICHARGE Operating Manual ERK
Operating Manual, 07/2020, A5E48572458-AB 5
1.3 Open-source software
Open-source software is used in the firmware of the product described. The open-source
software is provided free of charge. We are liable for the product described, including the
open-source software contained in it, pursuant to the conditions applicable to the product.
Siemens accepts no liability for the use of the open-source software over and above the
intended program sequence, or for any faults caused by modifications to the software.
For legal reasons, we are obliged to publish the license terms and copyright notices in the
original text. Please also read the information that is supplied with the product or made
available for download on the Siemens homepage.

SICHARGE Operating Manual ERK
6Operating Manual, 07/2020, A5E48572458-AB
Safety information
2
2.1 General safety information
This section contains important and generally valid information for preventing accidents or
property damage that may occur during operation and use of the charging station. Read this
chapter carefully and follow the safety regulations. This will minimize safety risks.
The instructions in the documentation do not replace statutory safety instructions.
Target group
The following safety instructions are based on the utilization phases of the product life cycle.
The operating manual is intended for drivers of electric vehicles who want to charge their
vehicles with the SICHARGE CC AC22 charging station.
Areas of application of the device
•Charging electrically operated vehicles in public and semi-public areas
•Charging stations for depots, car parks, public parking areas, and retail
•Stations for car-to-go projects
Intended use
The device is used to charge batteries in fully electric and plug-in hybrid electric vehicles. The
charging station can be used both indoors and outdoors.
Charge electric vehicles according to IEC 61851-1 and 61851-22. If the device is used for any
other purpose, this is not intended use and constitutes a misuse of the device.
Under the Product Liability Act, you must also plan for predictable, unreasonable, and
improper use of the equipment.
You may use the charging stations conforming to the weights and measures legislation
SICHARGE for the purpose of billing electrical work in kWh.

Safety information
2.2 Safety during operation and charging
SICHARGE Operating Manual ERK
Operating Manual, 07/2020, A5E48572458-AB 7
2.2 Safety during operation and charging
The following description warns of additional hazards that must be considered when
operating the charging station. Act according to the specified operating instructions, and
observe the valid regional standards and regulations. Failure to follow safety instructions may
result in hazardous situations that could cause death or serious injury.
Risk of electric shock and fire
Touching live parts may cause electric shock or even death! Defective connectors or cables
may cause fire.
•Do not kink or squeeze the charging cable. Do not draw the charging cable over sharp
edges or hot surfaces.
•Do not use the charging station if dangerous damage or tampering is visible. Inform the
operator and keep yourself and other persons away from the charging station.
•Grip the power plug to pull the charging cable out of the socket. Do not grip by the cable
itself.
•Never touch the mains plug with wet hands.
•Do not connect or disconnect any cables during a thunderstorm.
Risk of overheating and fire
Using unauthorized accessories increases the risk of fire due to overheating.
•Only use a charging cable approved for the vehicle.
•Do not use an extension to connect the charging station to the vehicle.
•Adapter and adapter cable are not permitted.
High currents during charging can cause frequently used connectors or damaged charging
cables to heat up to extreme levels.
Hot surfaces on plugs or cables can cause serious injury and fire.
•Check the charging cable for damage before each use.
•Always avoid direct contact with hot objects or parts of the enclosure.
•Do not allow children to play on the system or with the charging cable.
Risk of accident
Ensure that the charging cable does not block any escape route or constitute a tripping
hazard. In this case, the cable can become an obstacle that can lead to injuries. The cable
could also be ripped out from the anchoring and cause damage to the vehicle or the charging
station.

Safety information
2.2 Safety during operation and charging
SICHARGE Operating Manual ERK
8Operating Manual, 07/2020, A5E48572458-AB
Charging cable and socket
Defective connectors or cables may cause fire. Qualified personnel must shut down the unit
and replace the damaged components immediately.
Do not bend or squeeze the charging cable; do not run it over sharp edges, and use it only
within the permissible temperature range.
Check the sockets and the charging cable for damage.

SICHARGE Operating Manual ERK
Operating Manual, 07/2020, A5E48572458-AB 9
Description
3
3.1 Charging station structure
①
Status light
②
RFID reader
③
Viewing window for meter
④
Charging connection type 2
⑤
Pushbutton
⑥
Maintenance door
Figure 3-1 Charging station structure

SICHARGE Operating Manual ERK
Operating Manual, 07/2020, A5E48572458-AB 10
Operation
4
4.1 Status indicators
Notes on operation
The SICHARGE CC AC22 charging station is equipped with status indicators. Different colors
and flashing signals indicate the current status of charging points 1 and 2. This signalizes to
drivers if the charging station is available and what its status is.
The display also directly shows the required information.
①
Status LED charging point 1
②
Status LED charging point 2
Figure 4-1 Status indicators of the charging station

Operation
4.1 Status indicators
SICHARGE Operating Manual ERK
Operating Manual, 07/2020, A5E48572458-AB 11
Status indicators
The following table provides an overview of status indicators of charging points:
Does not light up
If the status indicator does not light up, this indicates an
interruption to the power supply. If there is not a power
failure, check the backup fuses.
Lights up white
The controller is deactivated. The charge point is not availa-
ble.
Flashing white
Controller has been started. The charge point is not available
at the moment.
Lights up green
Charging of vehicles is possible.
Flashes green
No cable plugged in. Charging point is signing charging
process.
Lights up yellow
The charging point is connected to the vehicle.
No charging in progress.
Flashes yellow
A cable is plugged in. No authorization for charging, because
charging station is still in the signing process.
Pulsating blue light
Charging process active:
The connected vehicle is receiving power.
Lights up blue
Charging inactive:
The connected vehicle is not drawing any power.
Flashing blue
Meter data for the charging process are being signed.
Flashes red 1x
•EVSE connection error
•EV connection error
•
Excess temperature
Flashes red 2x
Main contactor
Flashes red 3x
Circuit breaker (CB) has tripped
Flashes red 4x
The residual current circuit breaker (RCCB) has tripped
Flashes red 5x
Connector lock error
Flashes red 6x
Meter error
Flashes red 7x
Vehicle error: Mode 3 unknown status
Flashes red 10x
SD card error

Operation
4.2 Main menu
SICHARGE Operating Manual ERK
12 Operating Manual, 07/2020, A5E48572458-AB
4.2 Main menu
Symbols in the main menu
When you switch on the charging station, you will see the following picture on the display.
①
Charging station and connection status
②
Display of instructions
③
Charging point indicator
Figure 4-2 Main menu

Operation
4.2 Main menu
SICHARGE Operating Manual ERK
Operating Manual, 07/2020, A5E48572458-AB 13
Table 4- 1 Symbols of the charging station and connection status
Hardware fault
Charging point status
Charging station reserved
Mobile network reception, network strength
Mobile reception, data connection (GSM, 2G, 3G, LTE)
Connection to the OCPP backend
RFID card reader
SIM card (controller)
Micro SD card

Operation
4.2 Main menu
SICHARGE Operating Manual ERK
14 Operating Manual, 07/2020, A5E48572458-AB
Table 4- 2 Symbols of the charging point indicators
Charging point number
Active meter (value/status)
Identification (meter)
Vehicle status
Plug status
Charge point cover
Charging status
Circuit breaker status
Meter status
Available power
Query to the meter
The symbols are explained in the help menu. You can access the help menu by pressing both
buttons simultaneously or by pressing one button for a long time.
Color scheme for the status bar
Green
OK / active
Yellow
Warning / issue
Red
Error
Gray
Inactive / unused
White
Availability / status

Operation
4.3 Charging
SICHARGE Operating Manual ERK
Operating Manual, 07/2020, A5E48572458-AB 15
4.3 Charging
Start charging
Proceed as follows to start charging:
1. Check if the required charging point is ready for operation: The status LED must light up
green.
2. You will see the following instruction on the display: "Press the button below the display and
follow the instructions".
3. Use the left or right pushbutton to select the desired charging point.
4. If the RFID function is activated on your device (configuration via web interface or backend),
hold your RFID card in front of the card reader.
5. Depending on the configuration (configuration via web interface or backend) of your device,
the software will now check your authorization to charge a vehicle.
6. The charging station now unlocks the cover lock.
7. Plug the plug connector of the charging cable into the power outlet of the charging station.
Make sure that the charging cable and the connecting cables are not damp or dirty. Follow
also the instructions of the vehicle manufacturer.
8. The communication connection to the vehicle is established. The status indicator changes
from yellow to blue. This process can take some time depending on the backend connection
speed and reaction speed.
9. The device locks the plug into the socket.
10.After successfully locking the connector, the charging process starts automatically and the
status indicator pulsates blue. The vehicle is now being charged. The connectors are still
protected against unauthorized removal.
11.The display informs about the current charging status.
12.The vehicle is fully charged as soon as the status indicator changes from flashing to
permanently lit.
The status LED pulsating in blue indicates that current is flowing to the vehicle and the
vehicle battery is charging. The status LED lights up permanently in blue in the following
cases:
•The vehicle is not drawing current.
–The charging station pauses, for example, because of load management
–The vehicle pauses the charging
•The charging of the vehicle battery is completed.

Operation
4.3 Charging
SICHARGE Operating Manual ERK
16 Operating Manual, 07/2020, A5E48572458-AB
Completing the charging
Your vehicle is being charged as long as the light pulsates in blue. Charging is complete when
the light of the status indicator is constant.
You can stop charging at any time.
You have three different options for ending the charging process:
Procedure with RFID card
Proceed as follows to end the charging process with the RFID card:
1. Charging point selection: Press the pushbutton below the display and follow the
instructions.
2. Place the RFID card onto the icon for the card reader.
Once the RFID card has been identified, the validity is checked.
3. The display shows: STOP CHARGING. Charging stops.
The status indicator changes from blue to yellow.
4. The charging cable is now unlocked. Remove the charging cable.
5. Also unplug the connector from the socket of your electric vehicle. Stow away the provided
charging cable. To do this, follow the instructions in the manual for your vehicle.
Procedure with operator app, hotline
Proceed as follows to end the charging process with the operator app or hotline:
1. Charging point selection: Select your vehicle or the charging point by the operator.
2. Unlock the charging cable on the charging station.
The status indicator changes from blue to yellow.
3. The charging cable is now unlocked. Remove the charging cable.
4. Also unplug the connector from the socket of your electric vehicle. Stow away the provided
charging cable. To do this, follow the instructions in the manual for your vehicle.
Procedure for unplugging from the vehicle
Proceed as follows to end the charging process by disconnecting the vehicle:
1. Unlock the charging cable on the vehicle.
2. Follow the instructions listed in your vehicle's manual.
The status indicator changes from blue to yellow.
3. Remove the plug from the socket of your electric vehicle.
The status indicator changes from yellow to green.
4. Stow away the provided charging cable. To do this, follow the instructions in the manual for
your vehicle.

SICHARGE Operating Manual ERK
17 Operating Manual, 07/2020, A5E48572458-AB
Faults
5
5.1 Fault clearance
Procedure in the event of a fault
If the charging station experiences a fault, proceed as follows:
1. Check the icons on the display. You can find an overview of the icons in the table in the
Main menu (Page 13) chapter.
2. In the FAQs (Page 17) chapter, you will find a selection of possible causes of faults.
3. If you are unable to rectify the fault yourself, contact the operator's service hotline.
5.2 FAQs
Frequently Asked Questions (FAQ)
The following table shows an excerpt of possible messages.
The symbols, their meanings and solutions are described in the three columns.
Symbol
Meaning
Solution
Vehicle not connected
Connect the charging cable to the vehicle.
Check the charging cable.
Vehicle connected
-
Vehicle is being analyzed
Wait a moment.
Vehicle accepted
(≤32 A @ 3 Ph/22 kW)
-
Vehicle accepted (i-MiEV Legacy
Mode, ≤16 A @ 1/3.7 kW)
-
Vehicle accepted (Mode 3 Simpli-
fied, ≤16 A @ 1 Ph/3.7 kW)
-

Faults
5.2 FAQs
SICHARGE Operating Manual ERK
18 Operating Manual, 07/2020, A5E48572458-AB
Symbol
Meaning
Solution
Communication error (Mode 3)
Disconnect the vehicle from the charging
station and reconnect the vehicle.
Check the vehicle.
Check the charging cable.
Check the charging station (plug and
cable).
Vehicle not connected
Connect the charging cable to the vehicle
and to the charging station.
Vehicle connected
Status message when you are logged in.
(e.g. via smart phone, RFID card, etc.)
Select the charging point. Follow the
instructions on the display.
Connection OK
-
Cable lock error
Disconnect the charging cable and recon-
nect it.
Check that the plug is not soiled (e.g. due
to snow or icing).
Check the locking mechanism (or control-
ler).
Cable release fault
Carefully plug the charging cable into the
socket.
Disconnect the cable again.
Check the locking mechanism (or EVSE
controller).
Charging inactive
-
Charging process – electric vehicle
requires power
-
Charging process – electric vehicle
requires no power
Check if the battery is full.
Check whether the vehicle cannot be
charged because of the temperature (too
hot or too cold).
Check the cable and vehicle for faults.
Check whether the station is configured
for the power output (max. rated current
too low).
Power switch fault (switch off).
Change the power switch.
Check the circuit breaker (tripped for
safety reasons).
Power switch fault (switch on).
Change the power switch.
Check the circuit breaker (tripped for
safety reasons).

Faults
5.2 FAQs
SICHARGE Operating Manual ERK
Operating Manual, 07/2020, A5E48572458-AB 19
Symbol
Meaning
Solution
Phase/line not available.
Check whether the voltage on all lines
L1 ... L3 is between 207 ... 255 V.
100% of the max. power (22 kW) is
available
-
75% or less of the max. power (22
kW) is available
-
50% or less of the max. power (22
kW) is available
-
25% or less of the max. power (22
kW) is available
-
Charging point cover OK
-
Charging point cover open. This is a
status message for type 2 sockets.
The connector blocks the cover.
Charging active
-
Charging point cover closed. This is
a status message when a SCHUKO
socket is installed. The cover pre-
vents removal of the SCHUKO plug
during charging.
Charging active
-
Charging point cover open
Before starting the charging process, close
the charging point cover.
Error in charging point cover lock-
ing
Check the locking mechanism.
Error in charging point cover re-
lease
Check the locking mechanism.
EVSE OK
Charging station inactive (inten-
tionally deactivated)
Activate again (via OCPP backend server)