Siemens VersiCharge 8EM1310-F.0 Series User manual

OPERATING INSTRUCTIONS
Edition 08/2023
(8EM1310-F.0.-...)
VersiCharge AC Wallbox - ERK
VersiCharge
www.siemens.com/versicharge

Introduction 1
Safety information 2
Description 3
Mounting / Installing /
Connecting 4
Commissioning 5
Operation 6
Faults 7
Maintenance and service 8
Service & Support 9
Disposal 10
Technical specifications 11
Appendix A
List of abbreviations B
VersiCharge AC Wallbox
Operating Instructions ERK
Operating Instructions
Valid as of revision 04.03.02
08/2023
A5E51549696-AC

Siemens AG
Digital Industries
Postfach 48 48
90026 NÜRNBERG
GERMANY
A5E51549696-AC
Ⓟ 08/2023 Subject to change
Copyright © SiemensAG 2023.
All rights reserved
Legal information
Warning notice system
This manual contains notices you have to observe in order to ensure your personal safety, as well as to prevent
damage to property. The notices referring to your personal safety are highlighted in the manual by a safety alert
symbol, notices referring only to property damage have no safety alert symbol. These notices shown below are
graded according to the degree of danger.
DANGER
indicates that death or severe personal injury will result if proper precautions are not taken.
WARNING
indicates that death or severe personal injury may result if proper precautions are not taken.
CAUTION
indicates that minor personal injury can result if proper precautions are not taken.
NOTICE
indicates that property damage can result if proper precautions are not taken.
If more than one degree of danger is present, the warning notice representing the highest degree of danger will
be used. A notice warning of injury to persons with a safety alert symbol may also include a warning relating to
property damage.
Qualified Personnel
The product/system described in this documentation may be operated only by personnel qualified for the specific
task in accordance with the relevant documentation, in particular its warning notices and safety instructions.
Qualified personnel are those who, based on their training and experience, are capable of identifying risks and
avoiding potential hazards when working with these products/systems.
Proper use of Siemens products
Note the following:
WARNING
Siemens products may only be used for the applications described in the catalog and in the relevant technical
documentation. If products and components from other manufacturers are used, these must be recommended or
approved by Siemens. Proper transport, storage, installation, assembly, commissioning, operation and
maintenance are required to ensure that the products operate safely and without any problems. The permissible
ambient conditions must be complied with. The information in the relevant documentation must be observed.
Trademarks
All names identified by ® are registered trademarks of SiemensAG. The remaining trademarks in this publication
may be trademarks whose use by third parties for their own purposes could violate the rights of the owner.
Disclaimer of Liability
We have reviewed the contents of this publication to ensure consistency with the hardware and software
described. Since variance cannot be precluded entirely, we cannot guarantee full consistency. However, the
information in this publication is reviewed regularly and any necessary corrections are included in subsequent
editions.

4
1 Introduction........................................................................................................................................ 7
1.1 Purpose of this documentation.......................................................................................... 7
1.2 Conventions..................................................................................................................... 7
1.3 Open-source software....................................................................................................... 7
2 Safety information.............................................................................................................................. 8
2.1 General safety information................................................................................................ 8
2.2 Safety during setup, installation and maintenance............................................................. 11
2.3 Safety during electrical installation.................................................................................... 12
2.4 The five safety rules for electrical work.............................................................................. 13
2.5 Safety during operation.................................................................................................... 14
2.6 Security information......................................................................................................... 14
2.7 Safety-relevant symbols.................................................................................................... 15
3 Description.......................................................................................................................................... 17
3.1 Application....................................................................................................................... 17
3.2 Structure of the Wallbox................................................................................................... 18
3.3 User interface structure..................................................................................................... 20
3.4 Scope of delivery.............................................................................................................. 21
3.5 Meter............................................................................................................................... 22
3.6 Sealing on the meter......................................................................................................... 22
3.7 Sealing on the maintenance door...................................................................................... 23
3.8 Sealing on the housing..................................................................................................... 24
3.9 Identification of the device ERK......................................................................................... 25
3.10 Display............................................................................................................................. 27
4 Mounting / Installing / Connecting..................................................................................................... 28
4.1 Safety measures during assembly...................................................................................... 28
4.2 Preparations for mounting................................................................................................ 29
4.3 Assembly procedure......................................................................................................... 29
4.4 Requirements for the electrical connection........................................................................ 32
4.5 Wiring position................................................................................................................. 33
4.6 Connecting the supply cable............................................................................................. 34
VersiCharge AC Wallbox Operating Instructions ERK
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Table of contents

4.7 Limiting the charging current............................................................................................ 39
4.8 Connecting the communication cable............................................................................... 40
4.9 Closing the Wallbox.......................................................................................................... 42
4.10 Switching on and testing.................................................................................................. 44
5 Commissioning................................................................................................................................... 45
5.1 Commissioning with PC or mobile device.......................................................................... 45
5.2 Notes on setting up the communication connection.......................................................... 47
5.2.1 Required open ports.......................................................................................................... 47
5.2.2 Wi-Fi connection............................................................................................................... 48
5.2.3 SIM card........................................................................................................................... 48
5.2.4 Overview of Modbus, RS485 and Ethernet......................................................................... 50
5.2.5 Setting communication..................................................................................................... 51
5.3 Managing and using RFID.................................................................................................. 51
6 Operation............................................................................................................................................ 55
6.1 Status displays.................................................................................................................. 55
6.2 Charging.......................................................................................................................... 58
7 Faults.................................................................................................................................................. 61
7.1 Error diagnostics............................................................................................................... 61
7.2 General Troubleshooting Guide......................................................................................... 62
7.3 Troubleshooting Guide for Technical Support.................................................................... 63
7.4 Error cases........................................................................................................................ 65
8 Maintenance and service.................................................................................................................... 67
8.1 Storage and transport....................................................................................................... 67
8.2 Cleaning and maintenance................................................................................................ 67
8.3 Maintenance.................................................................................................................... 68
8.4 Software update............................................................................................................... 69
9 Service & Support............................................................................................................................... 70
9.1 Siemens Industry Support................................................................................................. 70
10 Disposal.............................................................................................................................................. 71
10.1 Recycling and disposal...................................................................................................... 71
11 Technical specifications...................................................................................................................... 72
11.1 Technical specifications.................................................................................................... 72
A Appendix............................................................................................................................................ 74
A.1 Variants available for order............................................................................................... 74
VersiCharge AC Wallbox Operating Instructions ERK
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Table of contents

A.2 Accessories....................................................................................................................... 74
A.3 Installation and maintenance schedule.............................................................................. 75
A.4 Dimensions of the Wallbox................................................................................................ 77
A.5 Information on weights and measures regulations............................................................ 78
A.6 Retrieving measured values............................................................................................... 81
A.7 Transparency software...................................................................................................... 89
A.8 Quality documentation..................................................................................................... 92
B List of abbreviations........................................................................................................................... 93
B.1 Abbreviations................................................................................................................... 93
Index................................................................................................................................................... 94
6
Table of contents
VersiCharge AC Wallbox Operating Instructions ERK
Operating Instructions, 08/2023, A5E51549696-AC

Introduction 1
1.1 Purpose of this documentation
These operating instructions contain the information required for installing, commissioning,
and operating the VersiCharge AC Wallbox ERK.
The operating instructions contain information on the proper use of the Wallbox.
WARNING
Personal injury and damage to property when the information is not observed
Failure to comply with the information in these operating instructions may result in the
following:
• Personal injury
• Material damage
• Dangerous situations
• Loss of warranty
Also follow vehicle-specific operating instructions for the respective vehicle.
1.2 Conventions
Figures in these operating instructions may deviate from the delivered device.
Observe the notes labeled as follows:
NOTE
A note contains:
• Important product information
• Information on how to handle the product
1.3 Open-source software
Open-source software is used in the firmware of the product described. The open-source
software is provided free of charge. We are liable for the product described, including the
open-source software contained in it, pursuant to the conditions applicable to the product.
Siemens accepts no liability for the use of the open-source software over and above the
intended program sequence, or for any faults caused by modifications to the software. More
information on the Open Source Software is available on the Internet
(https://support.industry.siemens.com/cs/gb/en/view/109798470).
For legal reasons, we are obliged to publish the license terms and copyright notices in the
original text. Please also read the information that is supplied with the product or made
available for download on the Siemens homepage (https://siemens.com/versicharge).
7
VersiCharge AC Wallbox Operating Instructions ERK
Operating Instructions, 08/2023, A5E51549696-AC

VersiCharge AC Wallbox Operating Instructions ERK
Operating Instructions, 08/2023, A5E51549696-AC
8
Safety information 2
2.1 General safety information
This section provides important, general information on the following topics:
•Avoiding accidents or damage to property
•Application planning
•Mounting and installation
•Operation
•Maintaining and cleaning the Wallbox
•Disposal
Read this section carefully and follow the safety regulations. This will minimize safety risks.
Make your staff and customers aware of this section. Pass on the documentation to that
group of people.
Regulations and guidelines
The "Safety instructions" chapter describes hazards and precautions which you must follow
during planning, assembly, installation, operation and maintenance. In addition, regional and
national guidelines, directives and regulations for electrical safety and accident protection as
well as occupational safety must be observed.
Also follow these regulations and specifications:
•Regional standards and connection conditions
•Building regulations for parking spaces for electric cars including Wallbox.
•Guideline of the electricity supplier
•Equipment and foundation statics
The instructions in the documentation do not replace statutory safety instructions.
Target group
The sequence of the following safety instructions is based on the use stages of the product
life cycle. The description addresses the following persons:
•The operator responsible for the safe operation of the device
•Technicians who set up the device
•Electrically skilled personnel who connect and start up the device.
•Maintenance and cleaning staff who maintain the device
•Users who charge the vehicle
Qualified electricians are persons who can demonstrate a professional electrician
qualification. These persons are authorized to commission, ground, and label devices,
systems, and circuits in accordance with established safety practices and standards.

Areas of application of the device
•Charging electrically operated vehicles in public and semi-public areas
•Charging stations for depots, car parks, public parking areas, and retail
•Stations for car-to-go projects
Intended use
The device is used to charge batteries in fully electric and plug-in hybrid vehicles. The Wallbox
can be used indoors and outdoors.
Charge electric vehicles according to IEC61851-1. Any other use or use that goes beyond the
use described here is not intended and represents a misuse of the device.
According to the product liability act, you are obliged to prevent any predictable,
unreasonable or improper use of the device.
NOTE
The wallbox can only be used for kWh billing compliant with calibration laws.
Expiration of the manufacturer's warranty due to unauthorized modifications to the device
Modifications to the device are not permitted. Non-compliance will void the manufacturer's
warranty and invalidate the approvals.
Unauthorized opening of the device
Risk of electric shock
Only qualified personnel may open the device. Unauthorized persons risk causing
considerable property damage, serious injuries, or death.
Qualified personnel
All activities, apart from use, are to be performed by qualified personnel. Due to their
training, experience and instruction, such people have knowledge of the following topics:
•Relevant standards and regulations
•Accident prevention regulations
They are authorized to perform the necessary activities and to detect and prevent possible
dangers.
Personal protective equipment
Avoid accidents and hazardous situations. Use your personal protective equipment according
to the activity you are performing, such as safety goggles, gloves, safety shoes.
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Safety information
2.1 General safety information
VersiCharge AC Wallbox Operating Instructions ERK
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Safety equipment
To rule out hazardous conditions, it is strictly prohibited to change, remove, bypass, or
override safety devices.
Failure to follow these instructions may result in hazardous situations that could cause death
or serious injury.
Risk of explosion and fire
Do not store or use highly flammable liquids that produce flammable vapors, such as gasoline
or ethanol, in the proximity of the Wallbox. Electrostatic charge or heat generated during
charging can ignite explosive and flammable liquids.
Failure to follow these instructions may result in hazardous situations that could cause death
or serious injury.
Floodwater
Disconnect the Wallbox if there is any danger that it is or will be fully or partially submerged
in water, e.g. due to backwater, flooding or heavy rain. Water infiltration or humidity may
lead to severe damage to the Wallbox.
Only qualified personnel may dry the Wallbox and check it for suitability of safe operation.
Moisture or water in the Wallbox can lead to electric shock.
Charging cable as a tripping hazard
The charging cable can become an obstacle while it connects the Wallbox and vehicle. Ensure
that the charging cable does not block any escape route or constitute a risk of tripping in
another way.
When tripping over a charging cable, it can be unintentionally ripped out from the socket
outlet and cause damage to the vehicle or Wallbox.
Cleaning
Clean the surface of the Wallbox with a damp cloth. Protect the environment and use only
biodegradable cleaning agents.
Do not use steam jets or water jets for cleaning. Penetrating moisture can lead to severe
damage to the Wallbox. Moisture or water in the Wallbox can lead to electric shock.
Failure to observe the danger notices may lead to severe injuries that may result in death.
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Safety information
2.1 General safety information

2.2 Safety during setup, installation and maintenance
To avoid any danger, only qualified personnel may set up and mount the Wallbox. The
Wallbox must be in a deenergized state. Follow the installation and assembly instructions
provided. Observe the applicable regional standards and regulations, such as the five safety
rules (see also The five safety rules for electrical work (Page 13)). Failure to follow safety
instructions may result in hazardous situations that could cause death or serious injury.
Safety at the work site
When working on roads, construction sites and in public areas, ensure safety in line with local
requirements and regulations.
Observe the applicable guidelines and directives for proper implementation:
•Legal specifications
•On-site safety requirements
•Road traffic conditions
Note the following:
•Secure the working area in accordance with the "Guidelines for the safety of workstations
on roads" or similar regional regulations.
•Use appropriate cordoning equipment where necessary.
•Always wear a safety vest when working in the area of road traffic.
•Ensure sufficient free workspace with a diameter of at least 8 meters.
•Comply with the valid building regulations for parking spaces for electric cars including
the Wallbox.
Risk of accident in limited workspace
Leave sufficient clearance to surrounding obstacles to avoid collisions and crushing when
setting up the Wallbox.
There must be no objects on the ground in the working area to rule out the risk of tripping.
Electrical cables
There is a risk of electric shock due to exposed electrical connections and components.
Before starting the installation work, check that the supply cable has been disconnected from
the mains and secured against restart.
If damage or tampering is visible, do not operate the Wallbox.
Crushing hazard
Ensure that persons maintain sufficient distance to avoid injury when putting the Wallbox
down.
11
Safety information
2.2 Safety during setup, installation and maintenance
VersiCharge AC Wallbox Operating Instructions ERK
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2.3 Safety during electrical installation
Observe the following points for the electrical installation. The electrical connection of the
Wallbox may only be performed by skilled electricians and may only be carried out in a
deenergized state. Follow the installation and connection instructions. Observe the applicable
regional standards and regulations, such as the five safety rules (see also The five safety rules
for electrical work (Page 13)). Failure to follow safety instructions may result in hazardous
situations that could cause death or serious injury.
Risk of electric shock
The Wallbox operates with a supply voltage of 3-phase 400VAC. Touching live parts may
cause electric shock and could be fatal. To avoid any danger, only qualified and trained
electricians may open the Wallbox.
Before opening the Wallbox, switch off all power supplies for the device. Secure the Wallbox
against being switched on again.
Damage to sockets and charging cable
Inspect sockets and the charging cable for damage on a regular basis. Damaged charging
cables endanger safe operation.
If you detect damage to the charging cable, do not commission the cable or stop a running
charging process. Deenergize the charging cable without touching the cable. Ensure that the
device cannot be switched back on.
If you notice damage to the Wallbox, take it out of service. To do this, disconnect the Wallbox
from the power supply and secure it against being switched on.
Defective connectors or cables may cause fire. Decommission the system if there are defects.
Have the defective parts repaired by qualified personnel.
Condensed water
Before commissioning the Wallbox, a skilled electrician must check whether there is
condensed water in the Wallbox. Remove even small amounts of condensed water before
commissioning.
Moisture in the Wallbox can lead to electric shock.
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Safety information
2.3 Safety during electrical installation

2.4 The five safety rules for electrical work
The European standard EN50110‑1 "Operation of electrical installations" prescribes safety
rules for electrical work on and in electrical installations. To ensure the safety of persons and
property in accordance with the standards, always comply with the following safety rules.
Securing an electrical system before starting work
Before starting work on and in electrical installations, apply the following five safety rules:
1. Disconnect
2. Secure against reclosing
3. Ensure there is no voltage present
4. Ground and short-circuit
5. Cover or shield adjacent live parts
Prepare to switch on again after work is finished
After finishing and checking the work, prepare the restart as follows:
•Inform all involved persons that the work is completed and no further work is permitted.
•Remove any persons no longer involved from the work environment.
•Remove all tools, equipment and aids used
Switch on the electrical system again
After finishing the work, remove the protective measures and switch the system on again:
1. Remove short-circuit
2. Remove grounding
3. Remove covers or barriers
4. Remove fuse to prevent restart
5. Switch the system back on
13
Safety information
2.4 The five safety rules for electrical work
VersiCharge AC Wallbox Operating Instructions ERK
Operating Instructions, 08/2023, A5E51549696-AC

2.5 Safety during operation
Observe the following points when operating the Wallbox, as well as the applicable regional
standards and regulations. Failure to follow safety instructions may result in hazardous
situations that could cause death or serious injury.
Electrical hazards
The Wallbox operates with a supply voltage of 3-phase 400VAC. Touching live parts may
cause electric shock and could be fatal.
Work on the electrical installation may only be carried out by trained electricians and at zero
current.
•To disconnect, pull only on the charge coupling and not on the cable.
•Do not touch the charge coupling with moist or wet hands.
•Do not perform any installation, maintenance, or configuration work during a
thunderstorm.
•Do not connect the vehicle to or disconnect it from the Wallbox during a storm.
Charging cable and socket
Defective connectors or cables may cause fire. Decommission the system if there are defects.
Have the defective parts repaired by qualified personnel.
Do not bend or squeeze the charging cable; do not run it over sharp edges, and use it only
within the permissible temperature range.
Inspect sockets and the charging cable for damage on a regular basis.
2.6 Security information
Siemens provides products and solutions with industrial security functions that support
secure operation of plants, systems, machines, and networks.
In order to protect plants, systems, machines, and networks against cyber threats, it is
necessary to implement – and continuously maintain – a holistic, state-of-the-art industrial
security concept. Siemens’ products and solutions constitute one element of such a concept.
Operators of the Wallbox are responsible for preventing unauthorized access to their plants,
systems, machines and networks. Such systems, machines and components should only be
connected to an enterprise network or the internet if and insofar such a connection is
necessary, and only when appropriate safety measures (e.g. firewalls and/or network
segmentation) are in place.
Additional information on industrial safety measures can be found under
(https://www.siemens.com/industrialsecurity).
Siemens’ products and solutions undergo continuous development to make them more
secure. Siemens strongly recommends applying product updates as soon as they are available
and using the latest product versions. Use of product versions that are no longer supported,
and failure to apply latest updates may increase customer’s exposure to cyber threats.
To stay informed about product updates, subscribe to the Siemens Industrial Security RSS
Feed under (https://www.siemens.com/industrialsecurity).
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Safety information
2.6 Security information

Password
Assign a secure password during commissioning to protect the Wallbox against unauthorized
access.
To do this, follow the current recommendations for security in the information technology
when selecting the password.
2.7 Safety-relevant symbols
Symbols for the Wallbox
The following table explains icons than may be located on your product, on its packaging, or
in the accompanying documentation.
Symbol Meaning
General warning sign Caution/Notice
You must read the product documentation. The product documentation contains information about
the type of potential hazard and helps to recognize risks and implement countermeasures.
ISO7000 No.0434B, DINISO7000 No.0434B
Read the information provided in the product documentation.
ISO7010 M002
Ensure the device is only installed by an electrically skilled person.
IEC60417 No.6182
Adhere to the values for the mechanical load of the device.
Note that connected mains lines must be designed according to the expected minimum and maxim
um ambient temperature.
Ensure that the device is set up and connected in compliance with EMC requirements.
Note that when the device is live, it must not be installed or removed and cables must not be plugged
or pulled.
Note that a device may be exposed to electrical voltages which can be dangerous.
ANSI Z535.2
Do not dispose of the old device with household waste. Follow local, national, and international regu
lations for disposal.
The EN 17186 standard specifies the marking for charging stations for charging electric vehicles and
also defines the technical design and size of the new markings. You can find additional information
on the EN 17186 standard the following table.
15
Safety information
2.7 Safety-relevant symbols
VersiCharge AC Wallbox Operating Instructions ERK
Operating Instructions, 08/2023, A5E51549696-AC

Table 2-1Standard EN 17186
AC EN 62196-2 Type 2 Vehicle coupling
and vehicle plug
≤ 480 V AC RMS,
3-phase
AC EN 62196-2 Type 2 Plug and socket ≤ 480 V AC RMS,
3-phase
Figure 2-1EN 17186 symbols on Wallbox and charging plug
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Safety information
2.7 Safety-relevant symbols

Description 3
3.1 Application
The Wallbox is used for safe and reliable charging of electrically powered vehicles.
Use
You can operate the Wallbox as individual charging station ("standalone") or in a network
consisting of several charging stations ("Access Point Architecture").
Fields of application
•Charging electrically powered vehicles in public and semi-public space
•Charging in private areas
NOTICE
Special conditions
Charging of vehicles that require ventilation during the charging process is not possible with
the Wallbox.
Functions and properties
•Charging of electric vehicles according to IEC61851-1
•Rust-free housing made from resistant plastic
•Connectable charging socket type 2 or permanently installed charging cable with type 2
coupling according to IEC62196
•Communication via Open Charge Point Protocol (OCPP)
In conjunction with a Siemens backend system (e.g. Siemens Device Management), the
Wallbox offers additional functions:
•Connection and control via network, smartphones, and digital terminals
•Centralized monitoring, maintenance, and evaluation
•Firmware updates
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3.2 Structure of the Wallbox
The following figure shows the structure of the Wallbox from the front and the rear.
Socket variant

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Description
3.2 Structure of the Wallbox

Cable variant



① User interface
② Meter display
③ Nameplate
④ Charging socket or cable variant
⑤ Cable
⑥ Mount point of wall bracket
⑦ Entry of supply cable.
⑧ Entry of communication cable
⑨ ERK meter
⑩ SIM card slot
⑪ Connecting terminals
⑫ LAN interface
Figure 3-1Structure
19
Description
3.2 Structure of the Wallbox
VersiCharge AC Wallbox Operating Instructions ERK
Operating Instructions, 08/2023, A5E51549696-AC

3.3 User interface structure

① Wi-Fi status
② Remote control
③ Front panel locked
④ Bluetooth status (not used)
⑤ Multifunction display for charging status / RFID / time delay / error conditions
⑥ Touch button
⑦ RFID reader
⑧ Status LED Error
⑨ Status LED Charging active
⑩ Status LED Power
⑪ Status LED Vehicle connected
Figure 3-2Structure of the Wallbox
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Description
3.3 User interface structure