Siemens Hicom 300 optiset E Standard User manual

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SetT8 Operating Instructions
Hicom 300
Loudspeaker
Call Pickup
Park
Call Forward
Transfer
2nd Transfer
Programme
Transfer Return

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Hicom 300 Digital User Guide
Index
Introduction ............................................................................................4
Standard Features
Internal and External Dialling .................................................................5
Dialling the Switchboard.........................................................................5
Call Pickup .............................................................................................6
Call Park.................................................................................................7
Call Transfer ...........................................................................................8
Enquiry Call............................................................................................9
Call Queuing.........................................................................................10
Alternating between Calls.....................................................................11
Transfer a Second Caller ......................................................................12
3 Way Conference................................................................................13
Call Back ..............................................................................................14
External Line Reservation ....................................................................15
Call Diversion Features
Call Forwarding Preset.........................................................................16
Call Forwarding Variable.......................................................................18
PIN Features
Follow Me.............................................................................................19
Electronic Telephone Lock....................................................................20
Mobile Class of Service........................................................................21

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Index - cont’d
Optional Features
System Abbreviated Dialling.................................................................22
Individual Abbreviated Dialling..............................................................23
Stored Number Redial..........................................................................24
Do Not Disturb......................................................................................25
Executive Override ...............................................................................26
Call Trace .............................................................................................26
Timed Reminder...................................................................................27
Night Service........................................................................................28
Key Settings (+/–).................................................................................28

4
Introduction
This guide is designed to assist you in using all authorised features on a
Siemens Hicom 300 Communications System.
Your extension may not be authorised∗∗
∗∗
∗to use all features. The Siemens
representative can confirm features that are available to you.
Yourextensionmayalsobesubjecttotrunkbarringthusrestrictingwhereyou
may dial.
A variety of instruments are available for use on the Hicom 300. e.g.-
Siemens Set T25 - Digital Loudspeaking feature telephones
Siemens Set T24 - Digital Open Listening feature telephones
Siemens Set T8 - Digital Open Listening feature telephones
Siemens euroset - Multi-frequency Loudspeaking telephones
Venus - Analogue telephones
LED - Light emitting diode
Pleaserefertotheseparate instruction manuals fortheSetT24/25,Analogue
and euroset instruments.
TheSetT24isaDigitalfeaturetelephoneinstrumentwithon-hookdiallingand
loudspeaker facilities but no microphone.
The Set T25 is a Digital feature telephone instrument with Hands-Free
operation allowing for on-hook dialling and bothway speech.
∗∗
∗∗
∗- authorised features are those features that your company has designated
for your use and may vary from extension to extension.

5
Internal and External Dialling
Handset operation
- lift handset, listen for internal dial tone
- dial the required internal or external number (preceded by “0”) for
outside line
Handsfree operation
- do not lift your handset
- dial the required internal or external number (preceded by “0”) for
outside line
- lift handset when called party answers
NB Your telephone may have restricted dialling facilities, e.g. trunk calls
may not be permitted.
Dialling the Switchboard
Handset operation
- lift handset, listen for internal dial tone
- dial 9
Handsfree operation
- do not lift your handset
- dial 9
- lift handset when operator answers

6
Call Pickup
The call pick up feature allows you to answer any ringing extension in your
pickup group from your extension.
Activate Call Pickup
An extension within your pickup group is ringing
-Call Pickup LED flashes
- a ping ring will also alert you to an incoming call
- lift your handset, listen for internal dial tone
- press Call Pickup key
- incoming call is answered

7
Call Park
Calls may be parked on your Set T8 for retrieval from your instrument, or any
otherdigitaltelephoneinyourCallPickupgroupwhichisequippedwithaPark
key.
Only 1 call per pickup group may be parked at a time.
Park a Call
- press Park key
-Park LED flashes
- replace your handset or press Loudspeaker key
-Park LED remains flashing
Retrieve a Parked Call
-Park LED is flashing
- lift your handset, listen for internal dial tone
- press Park key
-Park LED is off
- caller is now on line

8
CallTransfer
You may transfer an internal or external call from your extension to any other
extension or to the switchboard.
Transfer to a Free Extension (Announcing the Call)
- press Transfer key, listen for internal dial tone
- dial the required extension or switchboard
- when the extension or the switchboard answers, announce
the call and replace the handset
- if called party does not answer
- press Transfer Return to reconnect to original call
Transfer to a Free Extension (Call not Announced)
- press Transfer key, listen for internal dial tone
- dial the required extension or switchboard
- when you hear ring tone, replace your handset
The call has now been transferred. If the ringing extension does not answer
within a predetermined time the call will automatically be transferred back to
your extension.
Transfer to a Busy Extension
- press Transfer key, listen for internal dial tone
- dial the required extension number
- when you hear busy tone, replace your handset
Thecallhasnowbeentransferredtothebusyextension.Ifthebusyextension
terminates the call within a predetermined time and replaces the handset the
transferred call will ring the extension. If the extension remains busy the call
will automatically be transferred back to your extension.

9
Enquiry Call
This feature allows you to hold an existing call, dial another extension or even
an external number, conduct a conversation without the original caller over-
hearing, and then return to the original caller.
Activate Enquiry Call
- press Transfer key, listen for internal dial tone
- dial the required extension number or dial “0” and then
the required external number
- conduct your conversation
- press Transfer Return key to return to the original call
Youmay use theAlternating keytoswitchbetween the original and3rdparty
calls. In each case the other party is automatically placed on hold.
YoucanonlyusetheAlternatingfeatureonaSetT8ifyouhaveanAlternating
key.
The Alternating code ∗∗
∗∗
∗27 will not function on a Set T8.

10
Call Queuing
This feature allows a 2nd call to camp on your extension when you are busy
on a call. Your telephone needs to equipped with a Call Queue key.
The caller will receive ringing tone instead of busy tone.
Activate Call Queuing
- press Call Queue key
-Call Queue LED is on
When you are busy on a call and a 2nd call arrives it will be signalled by the
flashing of your Call Pickup LED, and on all other digital instruments in your
Pickup Group. A ping ring will also alert you to the 2nd call.
If you do not use the Call Pickup feature to answer the 2nd call then the call
will be routed to your Call Forward Preset destination.