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  9. Siemens hicom 150 H optiset E standard User manual

Siemens hicom 150 H optiset E standard User manual

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These Operating Instructions describe which functions can be used with the
Hicom 150 H system in version 1.2 with commercially available ISDN telephones.
You may find that some functions you wish to use are not available on your telephone. This
may be due to one of the following reasons:
• The function has not been configured for your telephone - address any questions to
Customer Support.
• Your communication system does not support this function - contact your Siemens
sales representative to upgrade your system.
For the basic operating functions of your telephone please refer to the relevant operating
instructions.
+RZ#WR#8VH#WKHVH#2SHUDWLQJ#,QVWUXFWLRQV
6WHS#E\#6WHS You will find a graphic representation of the steps
in logical sequence in the left column. Below is an
explanation of the symbols:
Lift the handset (off-hook).
Replace the handset (on-hook).
Conduct a call.
Enter a telephone number or code.
Enter the code.
Consultaion hold key (if available).
You hear a tone.
A long tone (positive confirmation tone) confirms that
you have successfully activated a function or procedure.
A short tone (negative confirmation tone) indicates that
the function or procedure was rejected.
oi.book Seite 2 Mittwoch, 14. März 2001 3:33 15
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6
6WHS#E\#6WHS
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You can activate the functions of your system by
entering codes such as:
DND (do not disturb) on.
DND (do not disturb) off.
All codes to activate or enable functions are always
introduced with the digits , and all codes to
deactivate, disable or delete functions always begin
with the digits .
The codes themselves may contain up to three digits.
An alphabetically ordered overview of all functions and
their corresponding codes can be found in the
Appendix (Quick-Reference Operating Instructions).
Basic and Enhanced Functions
oi.book Seite 3 Mittwoch, 14. März 2001 3:33 15
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$FFHVVLQJ#)XQFWLRQV 1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#16
... With Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Ø%DVLF#DQG#(QKDQFHG#)XQFWLRQV
0DNLQJ#DQG#$QVZHULQJ#&DOOV #1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1:
Answering a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Using Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Accepting a Specific Call for Your Colleague. . . . . . . . . . . . . . . . . . . . . . 9
Using Mailboxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Using Timed Reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Turning Do Not Disturb On and Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Trace Call: Identifying Anonymous Callers . . . . . . . . . . . . . . . . . . . . . . 10
Answering Calls from the Entrance Telephone and Opening the Door. 10
0DNLQJ#&DOOV1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#145
Dialing Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Caller ID Suppression . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Talking to Your Colleague With a Speaker Call . . . . . . . . . . . . . . . . . . . 13
Activating Tone Dialing (DTMF Suffix Dialing) . . . . . . . . . . . . . . . . . . . 13
Automatic Connection Setup (Hotline) . . . . . . . . . . . . . . . . . . . . . . . . . 13
Reserve Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Assign Station Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Associated Dialing/Dialing Aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
&DOOLQJ#0XOWLSOH#3DUWLHV#
6LPXOWDQHRXVO\1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#149
Calling a Second Party (Consultation Hold; not for all ISDN Telephones) .
16
Conducting a Conference (not for all ISDN Telephones) . . . . . . . . . . . . 17
Transferring a Call (not for all ISDN Telephones). . . . . . . . . . . . . . . . . . 18
Parking a Call (not for all ISDN Telephones) . . . . . . . . . . . . . . . . . . . . . 19
Picking up (Retrieving) a Held Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
0DNLQJ#&DOOV#WR#6WRUHG#'HVWLQDWLRQV 1#1#1#1#1#1#1#1#1#1#1#153
Using Station and System Speed-Dial Numbers . . . . . . . . . . . . . . . . . . 20
&KHFNLQJ#DQG#$VVLJQLQJ#&DOO#&KDUJHV1#1#1#1#1#1#1#1#1#1#154
Dialing with Call Charge Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . 21
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,I#<RX#&DQQRW#5HDFK#D#'HVWLQDWLRQ111#1#1#1#1#1#1#1#1#1#1#1#1 55
Call Waiting (Camp-On) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
7HOHSKRQH#6HWWLQJV 1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1 56
Locking the Telephone to Prevent Unauthorized Use. . . . . . . . . . . . . . 23
Saving Your PIN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
6DYLQJ#6WDWLRQ#1XPEHUV#DQG#$SSRLQWPHQWV #1#1#1#1#1 58
Storing Station Speed-Dial Numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Saving Appointments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
&DOO#)RUZDUGLQJ#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1 59
Using Variable Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Using Night Answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
8VLQJ#2WKHU#)XQFWLRQV #1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1 5;
Sending a Message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Using Another Telephone Like Your Own . . . . . . . . . . . . . . . . . . . . . . . 29
Resetting Services and Functions
(System-Wide Cancellation for a Telephone). . . . . . . . . . . . . . . . . . . . . 29
Monitoring a Room . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Activating Functions for Another Telephone . . . . . . . . . . . . . . . . . . . . . 31
Locking Another Telephone to Prevent Unauthorized Use . . . . . . . . . . 32
Using System Functions from the Outside
(DISA: Direct Inward System Access) . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Controlling Connected Computers or
Other Programs and Telephone Data Service . . . . . . . . . . . . . . . . . . . . 34
Controlling Relays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Paging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Ø7HDP#)XQFWLRQV
7HDP#DQG#([HFXWLYH26HFUHWDU\
)XQFWLRQV#:LWK#$VVLJQHG#7UXQN#/LQHV1#1#1#1#1#1#1#1#1#1#1 6:
Forwarding Calls on Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Transferring Calls Directly to the Executive
(Only in an Executive/Secretary Group) . . . . . . . . . . . . . . . . . . . . . . . . . 38
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9
8VLQJ#2WKHU#7HDP#)XQFWLRQV#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#16<
Turning Group Call On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Accepting a Call for Another Member of Your Team . . . . . . . . . . . . . . 40
Activating and Deactivating a Ringing Group . . . . . . . . . . . . . . . . . . . . 40
Ø6\VWHP#QHWZRUNLQJ#YLD#/$1#+3&#QHWZRUN,
6SHFLDO#)XQFWLRQV#LQ#WKH#/$1#+3&#1HWZRUN,1#1#1#1#1#174
Leaving a Hunt Group/Group Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
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'RFXPHQWDWLRQ 1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#17:
Ordering Operating Instructions (Not for U.S.) . . . . . . . . . . . . . . . . . . . 47
,QGH[1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#17;
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Ø4XLFN05HIHUHQFH#2SHUDWLQJ#,QVWUXFWLRQV#
+$SSHQGL[,
oi.book Seite 6 Mittwoch, 14. März 2001 3:33 15
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:
6WHS#E\#6WHS
0DNLQJ#DQG#$QVZHULQJ#&DOOV
Special default ring signaling is set for your telephone:
• When you receive an internal call, your telephone
rings once every four seconds (single-tone se-
quence).
• When you receive an external call, your telephone
rings twice in rapid succession every four seconds
(dual-tone sequence).
• When you receive a call from the entrance tele-
phone, your telephone rings three times in rapid
succession every four seconds (triple-tone se-
quence).
• If a call is waiting, you hear a short tone (beep) every
six seconds.
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The telephone rings.
Lift the handset.
Ending the call:
Replace the handset.
8VLQJ#&DOO#:DLWLQJ
Callers can still reach you while you are engaged in an-
other call. A signal alerts you to the waiting call.
You can either ignore or accept the waiting call.
When you accept the waiting call, you can either end
the first call or place it on hold and resume the call later
on.
You can also bar call waiting or the call waiting tone
Æpage 8.
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Precondition: You are engaged in a phone call and hear
a tone (every six seconds).
Ending the first call and answering the waiting call:
Replace the handset. Your telephone rings.
Answer the second call. Lift the handset.
oi.book Seite 7 Mittwoch, 14. März 2001 3:33 15
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0DNLQJ#DQG#$QVZHULQJ#&DOOV
;
Placing the first call on hold and answering the
second call (not for all ISDN telephones)
Enter the code.
You are connected to the call waiting party immediately.
The first party is placed on hold.
Ending the second call and resuming the first one:
Press the key.
Enter the code or wait two seconds.
or (depending on the configuration)
Press the key twice.
3UHYHQWLQJ#DQG#$OORZLQJ#&DOO#:DLWLQJ#
+$XWRPDWLF#&DPS02Q,
If this function has been configured (ask your service
technician), you prevent or allow a second call Æpage 7
from being signaled by automatic camp-on during an
ongoing call.
Lift the handset.
Enter the code for "off (prevent)".
or
Enter the code for "on (allow)".
7XUQLQJ#WKH#&DOO#:DLWLQJ#7RQH#2Q#DQG#2II
You can suppress the call waiting tone (approx. every
six seconds) for external calls. A one-time special dial
tone then alerts you to the waiting call.
Lift the handset.
or
Enter code for "tone off" or "tone on".
oi.book Seite 8 Mittwoch, 14. März 2001 3:33 15
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6WHS#E\#6WHS
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You hear another telephone ring.
Lift the handset.
Enter the code.
Enter the number of the telephone that is ringing.
8VLQJ#0DLOER[HV
If there are messages waiting for you, you will hear a
special dial tone (continuous buzzing) when you lift the
handset.
Lift the handset.
Enter the code.
This connects you to the sender of the message or the
mailbox system.
8VLQJ#7LPHG#5HPLQGHUV
Precondition: You must have saved a timed reminder
Æpage 25. The current time is the time stored.
Your telephone rings.
Lift the handset and replace it again.
Accepting calls in a team Æpage 40.
If you fail to answer the timed reminder, it re-
peats five times and is then erased.
oi.book Seite 9 Mittwoch, 14. März 2001 3:33 15
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43
7XUQLQJ#'R#1RW#'LVWXUE#2Q#DQG#2II
You can activate the do not disturb function if you do not
want the receive any calls. When do not disturb is acti-
vated, internal callers hear a busy signal and external
callers are rerouted to a telephone assigned for this pur-
pose (System Support).
Lift the handset.
or Enter the code for "on" or "off".
7UDFH#&DOO=#,GHQWLI\LQJ#$QRQ\PRXV#
&DOOHUV
You can have the carrier identify malicious external call-
ers. You can save the caller’s station number during the
call or for 30 seconds after the call ends. However, it is
essential that you do not replace your handset during
this time.
You are engaged in an external call.
Enter the code.
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7HOHSKRQH#DQG#2SHQLQJ#WKH#'RRU
If an entrance telephone has been programmed, you
can use your telephone to speak to someone at the en-
trance telephone and to activate a door opener.
If you are authorized to activate a door opener (contact
System Support), visitors can open the door them-
selves by entering a 5-digit code (using a DTMF trans-
mitter or installed keypad).
When you lift the handset, a special dial tone
(continuous buzzing) reminds you that "do not
disturb" is active.
Authorized internal callers can automatically
override the do not disturb function after five sec-
onds.
After you have finished tracing the call, the data
is stored on the carrier’s system. Now contact
System Support.
oi.book Seite 10 Mittwoch, 14. März 2001 3:33 15
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6WHS#E\#6WHS
Speaking to visitors via the entrance telephone:
Precondition: Your telephone rings.
Lift the handset within thirty seconds. You are connect-
ed to the entrance telephone immediately.
or
Lift the handset after more than thirty seconds.
Dial the entrance telephone number.
Opening the door from your telephone during a call
from the entrance telephone:
Enter the code.
Dial the entrance telephone number.
Opening the door with a code (at the door):
After ringing the bell, enter the five-digit code (using the
keypad or a DTMF transmitter). Depending on how the
door opener has been programmed, a doorbell call sig-
nal may or may not be forwarded.
Activating the door opener:
Lift the handset.
Enter the code.
Dial the entrance telephone number.
Enter the five-digit code. Default code = "00000" (con-
tact System Support).
or Enter the type of door opener. 1 = enable with ring,
2 = enable w/o ring = You can also open the door with-
out a doorbell ring.
Deactivating the door opener:
Lift the handset.
Enter the code.
Dial the entrance telephone number.
Special features must be taken into consider-
ation if your telephone operates with HiPath
AllServe 150 V1.0 (system networking via PC net-
work) Æpage 46!
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45
0DNLQJ#&DOOV
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Lift the handset.
Internal calls: Enter the station number.
External calls: Enter the external code and the station
number.
The called party does not answer or is busy:
Replace the handset.
&DOOHU#,'#6XSSUHVVLRQ
You can prevent your station number or name from ap-
pearing on the displays of external parties you call. The
feature remains active until you deactivate it.
Lift the handset.
or Enter code for "suppress" or "restore".
System Support can turn caller ID suppression
on and off for all telephones.
oi.book Seite 12 Mittwoch, 14. März 2001 3:33 15
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46
6WHS#E\#6WHS
7DONLQJ#WR#<RXU#&ROOHDJXH#:LWK#D#
6SHDNHU#&DOO
You can talk to internal parties with an optiset E system
telephone directly with a speaker call without any action
on their part.
Lift the handset.
Enter the code.
Enter the station number.
$FWLYDWLQJ#7RQH#'LDOLQJ#+'70)#6XIIL[#
'LDOLQJ,#
You can transmit dual-tone multifrequency (DTMF ) sig-
nals to control devices such as an answering machine
or automatic information system.
You have set up a connection.
Enter the code.
You can use the keys "0" through "9", "*", and "#" to trans-
mit DTMF signals.
$XWRPDWLF#&RQQHFWLRQ#6HWXS#++RWOLQH,
If this function is configured (contact System Support),
the system automatically sets up a connection to a pre-
set internal or external destination.
Lift the handset.
Depending on the setting, the connection is either set
up immediately or only after a preset period of time
(hotline after a timeout).
Ending the call also deactivates DTMF suffix-dial-
ing.
Your system may be configured so that you can
start DTMF suffix-dialing immediately after set-
ting up a connection.
oi.book Seite 13 Mittwoch, 14. März 2001 3:33 15
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47
5HVHUYH#7UXQN
If this feature is configured (contact System Support),
you can reserve a busy trunk for your own use.
When the trunk is free, you receive a call.
Lift the handset.
Enter the external code. The external trunk is busy; you
hear a busy signal tone. Wait about 5 seconds until the
busy tone ends.
The trunk is reserved.
Replace the handset.
When the reserved trunk becomes free:
Your telephone rings.
Lift the handset. You hear the CO dial tone.
Enter the number of the external station.
$VVLJQ#6WDWLRQ#1XPEHU
If this function has been configured (contact System
Support), you can selectively assign a specific number
(DID number) to your telephone before making an exter-
nal call. The assigned number then appears on the
called party’s display.
Lift the handset.
Enter the code.
Enter the DID number you wish to use.
Dial the external number.
oi.book Seite 14 Mittwoch, 14. März 2001 3:33 15
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6WHS#E\#6WHS
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If this function has been configured (contact System
Support), you can use your telephone as a dialing aid for
other telephones.
Lift the handset.
Enter the code.
Enter the internal station number of the party for whom
you want to dial.
Enter the number you wish to dial (external number
with external code).
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49
&DOOLQJ#0XOWLSOH#3DUWLHV#
6LPXOWDQHRXVO\
&DOOLQJ#D#6HFRQG#3DUW\#+&RQVXOWDWLRQ#
+ROG>#QRW#IRU#DOO#,6'1#7HOHSKRQHV,
You can call a second party while engaged in a call. The
first party is placed on hold.
Press the key.
Call the second station.
Return to the first party:
Press the key.
Enter the code or wait two seconds.
or (depending on the configuration)
Press the key twice.
6ZLWFKLQJ#WR#WKH#3DUW\#RQ#+ROG#+7RJJOH>
QRW#IRU#DOO#,6'1#7HOHSKRQHV,
Enter the code.
Combine the calling parties into a three-party
conference
Enter the code.
Connecting the other parties to each other
Replace the handset.
oi.book Seite 16 Mittwoch, 14. März 2001 3:33 15
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4:
6WHS#E\#6WHS
&RQGXFWLQJ#D#&RQIHUHQFH#+QRW#IRU#DOO#
,6'1#7HOHSKRQHV,
In a conference call, you can talk to as many as four oth-
er parties at the same time. These may be internal or
external users.
Lift the handset.
Call the first party.
Press the key.
Call the second station. Announce the conference.
Enter the code.
A tone sounds every 30 seconds to indicate that a con-
ference is in progress. Contact System Support for in-
structions on how to turn it off.
If the second party does not answer:
Press the key.
Enter the code or wait two seconds.
or (depending on the configuration)
Press the key twice.
$GGLQJ#8S#WR#)LYH#3DUWLHV
WR#WKH#&RQIHUHQFH#+,QLWLDWRU#2QO\,
Press the key.
Call the new party. Announce the conference.
Enter the code.
etc.
/HDYLQJ#D#&RQIHUHQFH
Replace the handset.
(QGLQJ#D#&RQIHUHQFH#+,QLWLDWRU#2QO\,
Enter the code.
oi.book Seite 17 Mittwoch, 14. März 2001 3:33 15
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4;
7UDQVIHUULQJ#D#&DOO#+QRW#IRU#DOO#,6'1#
7HOHSKRQHV,
If the person you are speaking to wants to talk to anoth-
er colleague of yours, you can transfer the call that col-
league.
Press the key.
Enter the number of the party to which you want to
transfer the call.
Announce the call, if necessary.
Replace the handset.
111$IWHU#D#6SHDNHU#&DOO#+$QQRXQFHPHQW,#LQ#D#
*URXS
If this function has been configured (contact System
Support), you can use a speaker call (announcement,
Æpage 13) to announce a call in progress to a group of
users Æpage 40.
After a member of the group has accepted the call re-
quest, you can transfer the waiting party.
Precondition: You are conducting a call.
Enter the code.
Enter the group’s station number.
Announce the call.
When a member of the group accepts the call, you are
connected to this party.
Replace the handset.
If the connection between the two other parties
is not established within 45 seconds, the call
from the first part returns to you (recall).
oi.book Seite 18 Mittwoch, 14. März 2001 3:33 15
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4<
6WHS#E\#6WHS
3DUNLQJ#D#&DOO#+QRW#IRU#DOO#,6'1#
7HOHSKRQHV,
You can park up to ten calls, either internal, external, or
both. Parked calls can be displayed on and picked up
from another telephone. This feature is useful if you
want to continue a call at another phone.
Precondition: You are conducting a call.
Enter the code.
... Enter the number of the park slot (0 - 9) and make a note
of it.
If the park slot number you entered is already being
used, you will hear the negative confirmation tone.
Please enter another number.
Replace the handset.
5HWULHYLQJ#D#3DUNHG#&DOO
Precondition: One or more calls have been parked. The
telephone is idle.
Lift the handset.
Enter the code.
... Enter the park slot number you noted earlier.
If the park slot number you enter is not in use, you can-
not retrieve the call.
3LFNLQJ#XS#+5HWULHYLQJ,#D#+HOG#&DOO
Precondition: One or more calls have been parked. The
telephone is idle.
Lift the handset.
Enter the code.
Enter the line number you noted earlier.
If a parked call is not picked up, after a specific
period of time the call is returned to the tele-
phone from where it was parked (recall).
oi.book Seite 19 Mittwoch, 14. März 2001 3:33 15
6WHS#E\#6WHS
0DNLQJ#&DOOV#WR#6WRUHG#'HVWLQDWLRQV
53
0DNLQJ#&DOOV#WR#6WRUHG#
'HVWLQDWLRQV
8VLQJ#6WDWLRQ#DQG#6\VWHP#6SHHG0'LDO#
1XPEHUV
Precondition: You have stored station speed-dial num-
bers Æpage 25 or System Support has stored system
speed-dial numbers.
Lift the handset.
Enter the code.
Enter a speed-dial number.
"*0" to *9" = station speed-dialing.
"000" to "999" = system speed-dialing (contact System
Support).
oi.book Seite 20 Mittwoch, 14. März 2001 3:33 15

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