Sierra Wireless AirLink MP595 User manual

AirLink MP595/595W Modem
User Guide for Verizon
2130795
Rev 1.5

Preface
Rev 1.5 Jul.08 3
Important Notice Duetothenatureofwirelesscommunications,transmission
andreceptionofdatacanneverbeguaranteed.Datamaybe
delayed,corrupted(i.e.,haveerrors)orbetotallylost.
Althoughsignificantdelaysorlossesofdataarerarewhen
wirelessdevicessuchastheSierraWirelessmodemareusedin
anormalmannerwithawell‐constructednetwork,theSierra
Wirelessmodemshouldnotbeusedinsituationswherefailure
totransmitorreceivedatacouldresultindamageofanykind
totheuseroranyotherparty,includingbutnotlimitedto
personalinjury,death,orlossofproperty.SierraWireless
acceptsnoresponsibilityfordamagesofanykindresulting
fromdelaysorerrorsindatatransmittedorreceivedusingthe
SierraWirelessmodem,orforfailureoftheSierraWireless
modemtotransmitorreceivesuchdata.
Safety and Hazards DonotoperatetheSierraWirelessmodeminareaswhere
blastingisinprogress,whereexplosiveatmospheresmaybe
present,nearmedicalequipment,nearlifesupportequipment,
oranyequipmentwhichmaybesusceptibletoanyformof
radiointerference.Insuchareas,theSierraWirelessmodem
MUSTBEPOWEREDOFF.TheSierraWirelessmodemcan
transmitsignalsthatcouldinterferewiththisequipment.
DonotoperatetheSierraWirelessmodeminanyaircraft,
whethertheaircraftisonthegroundorinflight.Inaircraft,the
SierraWirelessmodemMUSTBEPOWEREDOFF.When
operating,theSierraWirelessmodemcantransmitsignalsthat
couldinterferewithvariousonboardsystems.
Note: Some airlines may permit the use of cellular phones while the
aircraft is on the ground and the door is open. Sierra Wireless
modems may be used at this time.
Thedriveroroperatorofanyvehicleshouldnotoperatethe
SierraWirelessmodemwhileincontrolofavehicle.Doingso
willdetractfromthedriveroroperatorʹscontrolandoperation
ofthatvehicle.Insomestatesandprovinces,operatingsuch
communicationsdeviceswhileincontrolofavehicleisan
offence.
Limitation of
Liability
Theinformationinthismanualissubjecttochangewithout
noticeanddoesnotrepresentacommitmentonthepartof
SierraWireless.SIERRAWIRELESSANDITSAFFILIATES
SPECIFICALLYDISCLAIMLIABILITYFORANYANDALL
DIRECT,INDIRECT,SPECIAL,GENERAL,INCIDENTAL,
CONSEQUENTIAL,PUNITIVEOREXEMPLARYDAMAGES
INCLUDING,BUTNOTLIMITEDTO,LOSSOFPROFITSOR

AirLink MP595 / MP595W Modem User Guide
4 2130795
REVENUEORANTICIPATEDPROFITSORREVENUE
ARISINGOUTOFTHEUSEORINABILITYTOUSEANY
SIERRAWIRELESSPRODUCT,EVENIFSIERRAWIRELESS
AND/ORITSAFFILIATESHASBEENADVISEDOFTHE
POSSIBILITYOFSUCHDAMAGESORTHEYARE
FORESEEABLEORFORCLAIMSBYANYTHIRDPARTY.
Notwithstandingtheforegoing,innoeventshallSierra
Wirelessand/oritsaffiliatesaggregateliabilityarisingunderor
inconnectionwiththeSierraWirelessproduct,regardlessof
thenumberofevents,occurrences,orclaimsgivingriseto
liability,beinexcessofthepricepaidbythepurchaserforthe
SierraWirelessproduct.
Patents Portionsofthisproductmaybecoveredbysomeorallofthe
followingUSpatents:
5,515,013 5,629,960 5,845,216 5,847,553 5,878,234
5,890,057 5,929,815 6,169,884 6,191,741 6,199,168
6,339,405 6,359,591 6,400,336 6,516,204 6,561,851
6,643,501 6,653,979 6,697,030 6,785,830 6,845,249
6,847,830 6,876,697 6,879,585 6,886,049 6,968,171
6,985,757 7,023,878 7,053,843 7,106,569 7,145,267
7,200,512 7,295,171 7,287,162 D442,170 D459,303
D599,256 D560,911
andotherpatentspending.
Thisproductincludes
technologylicensedfrom:
LicensedbyQUALCOMMIncorporatedunderoneormoreof
thefollowingUnitedStatespatentsand/ortheircounterparts
inothernations:
4,901,307 5,056,109 5,101,501 5,109,390 5,228,054
5,267,261 5,267,262 5,337,338 5,414,796 5,416,797
5,490,165 5,504,773 5,506,865 5,511,073 5,535,239
5,544,196 5,568,483 5,600,754 5,657,420 5,659,569
5,710,784 5,778,338
ManufacturedorsoldbySierraWirelessoritslicenseesunder
oneormorepatentslicensedfromInterDigitalGroup.
LicensedunderthefollowingNortelNetworksLimited
patents:
UnitedStatespatentnumbers:5128925,5398247
Francepatentnumbers:2665993,2653959,2659812,2745091
Copyright ©2008SierraWireless.Allrightsreserved.
QUALCOMM
®
3G

Preface
Rev 1.5 Jul.08 5
Trademarks AirCard®and“HeartoftheWirelessMachine®”areregistered
trademarksofSierraWireless.Watcher®isatrademarkof
SierraWireless,registeredintheEuropeanCommunity.
SierraWireless,theSierraWirelesslogo,theredwavedesign,
andthered‐tippedantennaaretrademarksofSierraWireless.
Windows®isaregisteredtrademarkofMicrosoftCorporation.
QUALCOMM®isaregisteredtrademarkofQUALCOMM
Incorporated.Usedunderlicense.
Othertrademarksarethepropertyoftherespectiveowners.
Contact
Information
Consultourwebsiteforup‐to‐dateproductdescriptions,
documentation,applicationnotes,firmwareupgrades,trouble‐
shootingtips,andpressreleases:
www.sierrawireless.com
Support Desk: Phone: [phone]
Hours: 5:00 AM to 5:00 PM Pacific Time,
Monday to Friday, except US Holidays
E-mail: [email protected]
Sales Desk: Phone: [phone]
1-604-232-1488
Hours: 8:00 AM to 5:00 PM Pacific Time
E-mail: [e-mail]
Post: Sierra Wireless America
39677 Eureka Drive
Newark, CA
USA 94560
Sierra Wireless
13811 Wireless Way
Richmond, BC
Canada V6V 3A4
Fax: [phone]
1-604-231-1109
Web: www.sierrawireless.com

AirLink MP595 / MP595W Modem User Guide
6 2130795
Revision History
Revision
number Release date Changes
1.1 August 2007 •RemoveddetailaboutATcommandparameters,instead
directinguserstotheMP3GModemsATCommandReference
manual.(document#2130810.)
•UpdatedregulatoryinformationforCanadaandtheUSA.(See
“RegulatoryInformation”onpage75.).
1.2 January 2008 •AddedNATandWAPinformation.
1.3 February 2008 •Addedbatterycableinformationunderpowerconnection.
1.4 March 2008 •AddedmoreRegulatoryinformation.(See“RegulatoryInfor‐
mation”onpage75.)

Rev 1.4 Draft Jul.08 1
Contents
Introducing the MP Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
About CDMA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
CDMA account and coverage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Supported CDMA radio frequencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Receive diversity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Connection methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Virtual serial port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
VPN support for RNAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
MP Modem Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Plan your MP modem installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Where do you want to install your MP modem?. . . . . . . . . . . . . . . . . . 14
What type of connection(s) do you plan to use?. . . . . . . . . . . . . . . . . . 14
Required equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Additional required equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
MP modem accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Hardware and Software
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Installation overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
MP modem housing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Connector panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
GPS and I/O options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Overview of installation steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Contents
Rev 1.4 Draft Jul.08 2
Install the MP modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Step 1—Mount the MP modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Select a location for the MP modem . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Mounting the MP modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Ground the MP modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Step 2—Mount the antennas and install the cables . . . . . . . . . . . . . . . . 23
Main RF antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
GPS antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
MP 595880W only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Antenna locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Install the antennas and cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Step 3—Install the power harness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Power connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Power connector (Molex) pinouts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Vehicle installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Ignition sense on/off wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Ignition sense options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Ground the power harness. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Power connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Correct wire splicing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Crimp terminals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Office installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Step 4—Connect the MP modem to computer cable . . . . . . . . . . . . . . . 29
Serial connector (DB9) pinouts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Install the USB, Ethernet or serial cable . . . . . . . . . . . . . . . . . . . . . . . . 30
I/O port connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Step 5—Install the software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Step 6—Activate your account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
The Activation Wizard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Manual activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Automated activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Step 7—Test the system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
MP Modem Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Turning the MP modem on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Status indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Reset the MP modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Contents
Rev 1.4 Draft Jul.08 3
3G Watcher software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
3G Watcher Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Launching 3G Watcher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Connection to MP Physical Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Changing the Physical Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
3G Watcher window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Establishing connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Auto-Connect for DUN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Configuring the Router Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Non-NAT mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
NAT mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
MP modem networking basics in NAT mode . . . . . . . . . . . . . . . . . . . . . . 41
Enable the router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
File and resource sharing over LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Static IP and TCP/UDP port forwarding in NAT mode . . . . . . . . . . . . . . . . . . 42
Set up static IP addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Set up TCP/UDP port forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Configuring the Wireless Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Unlock MP modem configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Change the password (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Enable the wireless access point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Set the SSID. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Configure the security settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Configure security on the client computers . . . . . . . . . . . . . . . . . . . . . . . . 49
Reset the MP modem to factory defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

AirLink MP595 / MP595W Modem User Guide
4 2130795
Configuring the MP Modem to Report GPS and I/O Data . . . . . . . . . . . . . . .51
GPS configuration and reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
GPS protocols and commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
GPS display in 3G Watcher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
GPS TAIP quick reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
I/O device installation and configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Connector pinouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Port specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Digital input devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Example: panic button connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Digital output devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Analog input devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Example: analog sensor connections. . . . . . . . . . . . . . . . . . . . . . . . . . . 57
I/O configuration using AT or 3G Watcher commands . . . . . . . . . . . . . . 57
Analog input setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Digital I/O setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Sending Data to Your Network Application . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Configure the MP modem to route data to a server. . . . . . . . . . . . . . . . . . . . . 61
Report frequency timers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Monitoring and Tracking configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
IP Addressing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
The problem created by Network Address Translation . . . . . . . . . . . . . . 65
Solutions to the NAT problem. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Retrieve the Unique Mobile Device ID. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Support and Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Technical support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Regulatory, radio frequency and electrical specifications . . . . . . . . . . . . . . . 69
Environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70