Simons Voss SmartIntego SmartHandle AX Series User manual

SmartHandle AX
SmartIntego
Manual
28.10.2020

Contents
1 Intended use ................................................................................................................................................4
2 General .......................................................................................................................................................... 5
3 General safety instructions..................................................................................................................... 7
4 Product-specific safety instructions.................................................................................................. 10
5 Meaning of the text formatting .............................................................................................................11
6 Versions........................................................................................................................................................12
6.1 Mechanical Override (MO).........................................................................................................................12
6.2 Profiles..................................................................................................................................................................12
6.3 Fastening.............................................................................................................................................................12
6.4 Distances and door thicknesses..............................................................................................................13
6.5 PAS24.................................................................................................................................................................. 14
6.6 SmartHandle AX without electronics.................................................................................................. 14
6.7 Spindle ................................................................................................................................................................ 15
6.8 Handle variants............................................................................................................................................... 15
6.9 Surface finishes............................................................................................................................................... 16
6.10 Reader technology ........................................................................................................................................ 16
6.11 Escape&Return function .............................................................................................................................17
7 Installation ................................................................................................................................................. 19
7.1 Installation instructions............................................................................................................................... 19
7.2 Variant A0 (vertical installation)...........................................................................................................20
7.2.1 Contents of packaging.............................................................................................................. 20
7.2.2 Tools....................................................................................................................................................21
7.2.3 Procedure......................................................................................................................................... 22
7.3 Variants A1 and A2 (suspended mounting).....................................................................................44
7.3.1 Contents of packaging.............................................................................................................. 44
7.3.2 Tools.................................................................................................................................................. 45
7.3.3 Procedure........................................................................................................................................ 46
7.3.4 Glass door fitting.......................................................................................................................... 64
7.4 Variant A3 (steel frame) ...........................................................................................................................66
7.4.1 Contents of packaging.............................................................................................................. 66
7.4.2 Tools...................................................................................................................................................67
7.4.3 Procedure........................................................................................................................................ 68
7.5 Variant A4 (Panic bar) ................................................................................................................................ 81
7.5.1 Package contents (BKS)...........................................................................................................81
7.5.2 Package contents (CISA) ....................................................................................................... 83
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7.5.3 Tools.................................................................................................................................................. 83
7.5.4 Procedure (BKS) ......................................................................................................................... 85
7.5.5 Procedure (CISA) ........................................................................................................................ 99
7.5.6 Information for panic bar.........................................................................................................110
7.6 Variants E0 and E1 (Scandinavian Oval) ......................................................................................... 110
7.6.1 Contents of packaging............................................................................................................... 111
7.6.2 Tools.................................................................................................................................................. 112
7.6.3 Procedure........................................................................................................................................ 112
8 Programming...........................................................................................................................................129
9 Configuration...........................................................................................................................................130
10 Status messages..................................................................................................................................... 131
11 Signal ......................................................................................................................................................... 132
12 Battery warning ...................................................................................................................................... 133
13 Battery replacement............................................................................................................................. 134
13.1 Instructions on battery replacement..................................................................................................134
13.2 Procedure ........................................................................................................................................................134
14 Maintenance, cleaning and disinfection......................................................................................... 137
15 Disassembly.............................................................................................................................................138
15.1 Variant A0 (vertical)...................................................................................................................................138
15.2 Variant A1/A2 (suspended short/long).............................................................................................139
15.3 Variant A3 (steel frame) ...........................................................................................................................141
15.4 Variant A4 (Panic bar) ..............................................................................................................................142
15.4.1 BKS.................................................................................................................................................... 142
15.4.2 CISA...................................................................................................................................................144
15.5 DS variant (reader on both sides) .......................................................................................................145
15.6 Variant E0 and E1 (Scandinavian Oval)............................................................................................147
16 Accessories ..............................................................................................................................................149
17 Technical specifications ...................................................................................................................... 153
17.1 Mechanical system .....................................................................................................................................154
18 Declaration of conformity ...................................................................................................................163
19 Help and other information ................................................................................................................164
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1 Intended use
Products in the SI.SmartHandle AX range consist of electronic door fittings.
Users can engage SI.SmartHandle AX and open the door onto which it is
fitted with an authorised ID medium, such as a transponder.
The corresponding authorisations need to be issued using an electronic
locking plan.
Products in the SI.SmartHandle AX range may only be used for locking and
unlocking doors. No other use is permitted.
SmartIntego is an independent product group from SimonsVoss. The
SmartIntego components can be set up using the SimonsVoss
configuration software and connected to an integrator system via the
SmartIntego interface. The integrator is usually a manufacturer of building
management software (access control software, EMEA solution, fire alarm
system, etc.), in which the SimonsVoss SmartIntego locking devices are
also managed. It develops the interface to his system independently and is
also responsible for the connected functions. The SmartIntego interface is
available in two versions:
SmartIntego WirelessOnline (WO)
SmartIntego Virtual Card Network (SVCN)
Integrator
Integrator system
Integrator
- Access control software
- Intrusion detection system
- Fire alarm system
- ...
establishesincludes functions
Connected
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2 General
The SI.SmartHandle AX is an electronic fitting that can be used to open
and close a door.
Electronic fittings in the this range are available in the following models
(also see
Versions [}12] ):
Digital SI.SmartHandle AX Description
Variant A0/B0 Electronic door handle for mounting on prepared
escutcheon holes for stationary installation
Suitable for handle locks with Euro profile (A) or
SwissRound (B)
Outer side operated with identification medium only
Inner side permanently engaged to open
Optional: Mechanical Override (MO)
Optional: FH approval
Variants A1/ A1, B1/ A2 Electronic door handle for mounting on prepared
escutcheon holes for suspended installation
Suitable for handle locks with Euro profile (A) or
SwissRound (B)
Outer side operated with identification medium only
Inner side permanently engaged to open
Optional: FH approval
Optional: PAS24 certification
Variant A3 Electronic door handle for mounting on prepared metal
frame doors
Suitable for handle locks with a Euro Profile
Outer side operated with identification medium only
Inner side permanently engaged to open
Optional: Mechanical Override (MO)
Optional: FH approval
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Digital SI.SmartHandle AX Description
DS version
Electronic door handle for mounting on prepared
escutcheon holes for stationary installation
Suitable for handle locks with Euro profile (A) or
SwissRound (B)
Outside and inside can only be operated with identification
medium
Optional: Mechanical Override (MO)
Variant A4 Electronic door handle for stationary installation with panic
bar adaptation
Suitable for handle locks with a Euro Profile
Outer side operated with identification medium only
Inner side permanently engaged to open
Optional: Mechanical Override (MO)
Optional: FH approval
Variants E0, E1
Electronic door handle for mounting on predrilled holes for
Scandinavian Oval
Outer side operated with identification medium only
Inner side permanently engaged to open
Optional: Mechanical Override (MO)
Optional: FH approval
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3 General safety instructions
Signal word (ANSI
Z535.6) Possible immediate effects of non-compliance
DANGER Death or serious injury (likely)
WARNING Death or serious injury (possible, but unlikely)
CAUTION Minor injury
IMPORTANT Property damage or malfunction
NOTE Low or none
WARNING
Blocked access
Access through a door may stay blocked due to incorrectly fitted and/or in-
correctly programmed components. SimonsVoss Technologies GmbH is
not liable for the consequences of blocked access such as access to in-
jured or endangered persons, material damage or other damage!
Blocked access through manipulation of the product
If you change the product on your own, malfunctions can occur and access through a door can
be blocked.
Modify the product only when needed and only in the manner described in the
documentation.
CAUTION
Fire hazard posed by batteries
The batteries used may pose a fire or burn hazard if handled incorrectly.
1. Do not try to charge, open, heat or burn the batteries.
2. Do not short-circuit the batteries.
IMPORTANT
Damage resulting from electrostatic discharge (ESD)
This product contains electronic components that may be damaged by electrostatic discharges.
1. Use ESD-compliant working materials (e.g. Grounding strap).
2. Ground yourself before carrying out any work that could bring you into contact with the
electronics. For this purpose, touch earthed metallic surfaces (e.g. door frames, water pipes
or heating valves).
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Damage resulting from liquids
This product contains electronic components that may be damaged by liquids of any kind.
Keep liquids away from the electronics.
Damage resulting from aggressive cleaning agents
The surface of this product may be damaged as a result of the use of unsuitable cleaning agents.
Only use cleaning agents that are suitable for plastic or metal surfaces.
Damage as a result of mechanical impact
This product contains electronic components that may be damaged by mechanical impacts of
any kind.
1. Avoid touching the electronics.
2. Avoid other mechanical influences on the electronics.
Damage due to polarity reversal
This product contains electronic components that may be damaged by reverse polarity of the
power source.
Do not reverse the polarity of the voltage source (batteries or mains adapters).
Failure of operation due to different discharged batteries
This product uses one or more batteries for power supply. The batteries are discharged at ap-
proximately the same rate.
Always replace all batteries at the same time.
Operational malfunction due to radio interference
This product may be affected by electromagnetic or magnetic interference.
Do not mount or place the product directly next to devices that could cause electromagnetic
or magnetic interference (switching power supplies!).
Communication interference due to metallic surfaces
This product communicates wirelessly. Metallic surfaces can greatly reduce the range of the
product.
Do not mount or place the product on or near metallic surfaces.
NOTE
Intended use
SimonsVoss-products are designed exclusively for opening and closing
doors and similar objects.
Do not use SimonsVoss products for any other purposes.
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Battery contact malfunction due to grease film
When touching batteries, leave a thin film of skin grease on the batteries. This film deteriorates
the contact between the electronics and the batteries.
1. Do not touch the contacts of the new batteries with your hands.
2. Use clean and grease-free gloves.
Dispose of the batteries as per local and country-specific regulations.
Function error due to poor battery contact
If the contact surface to the battery is too small, then the battery connection may not create a
stable connection to the battery.
Only use batteries that are approved by SimonsVoss.
Different times for G2 locks
The internal time unit of the G2 locks has a technical tolerance of up to ± 15 minutes per year.
Qualifications required
The installation and commissioning requires specialized knowledge.
Only trained personnel may install and commission the product.
Incorrect installation
SimonsVoss Technologies GmbH accepts no liability for damage caused to doors or compon-
ents due to incorrect fitting or installation.
Modifications or further technical developments cannot be excluded and may be implemented
without notice.
The German language version is the original instruction manual. Other languages (drafting in the
contract language) are translations of the original instructions.
Read and follow all installation, installation, and commissioning instructions. Pass these instruc-
tions and any maintenance instructions to the user.
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4 Product-specific safety instructions
IMPORTANT
Damage by drilling
You drill at your own risk. SimonsVoss Technologies GmbH is not liable for damage caused by
drilling.
Please also observe the safety instructions of the drilling machine.
Damage caused by unsuitable tools
If you try to open the case with unsuitable tools, the case may be damaged.
Use only the supplied SimonsVoss opening tool.
NOTE
Effect on the mortise lock
The SI.SmartHandle AX acts exclusively on the latch of the mortise lock.
Locking and insurances
Insurance companies place increased demands on a closure.
1. If you want to lock the door under insurance law, use a self-locking panic lock or a locking
cylinder in addition to the SI.SmartHandle AX.
2. Pay attention to the approvals according to EN 179.
SI.SmartHandle AX with self-locking panic lock
The SI.SmartHandle AX only offers full functionality with a self-locking panic lock.
1. Combine the SI.SmartHandle AX with a self-locking panic lock.
2. Pay attention to the declarations of conformity of the lock manufacturers according to EN
179.
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5 Meaning of the text formatting
This documentation uses text formatting and design elements to facilitate
understanding. The table explains the meaning of possible text formatting:
Example button
Example
Example checkbox
Example Option
[Example] Tab
"Example" Name of a displayed window
|Example| Upper programme bar
Example Entry in the expanded upper pro-
gramme bar
Example Context menu entry
▼ Example Name of a drop-down menu
"Example" Selection option in a drop-down
menu
"Example" Area
Example Field
Example Name of a (Windows) service
Example
Commands (e.g. Windows CMD
commands)
Example Database entry
[Example] MobileKey type selection
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6 Versions
NOTE
Avoidance of incorrect orders through the order placement guide
SmartIntego components offer a wide variety of combinations. Not every
combination makes sense and is actually available. A manual compilation
of the product features can lead to combinations that are not available or
to incorrect orders.
Always use the order placement guide from the partner area of the
SmartIntego website (
www.smartintego.com) ).
6.1 Mechanical Override (MO)
You can also install a mechanical locking cylinder (see Profiles [}12] ).
This enables you to open the door without using the electronics and open
the door with a mechanical key.
This allows you to set up a mechanical fire brigade lock for rescue services.
Order according to your aesthetic needs:
Cut-out for the cylinder open on both sides
Cut-out for the cylinder open on one side
Cut-out for the cylinder concealed on both sides (completely concealed
and invisible cylinder)
6.2 Profiles
Choose from the following mortise lock profiles for your SI.SmartHandle
AX:
Euro profile cylinder Swiss Round Scandinavian Oval
6.3 Fastening
You can use the following fastening types:
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Fastening
Escutcheon fastening
with (optional) mech-
anical over-locking
 Variant A0 (vertical
installation) [}20]
 Variants A1 and A2
(suspended
mounting) [}44]
DS variant (reader
on both sides)
 Variants E0 and E1
(Scandinavian Oval)
[}110]
You fix the SI.Smart-
Handle AX with drill
holes and holes in the
mortise lock.
Mortise frame fastening
with (optional) mech-
anical overlocking
Variant A3 (steel
frame) [}66]
You fix the SI.Smart-
Handle AX on adapter
plates. These adapter
plates are screwed to
the metal frame using
rivet nuts.
Escutcheon fastening
with panic bar adapter
Variant A4 (Panic bar)
[}81]
You fix the SI.Smart-
Handle AX by means of
adapter plates through
drilled holes and holes
in the mortise lock. On
the inside, you can then
mount a panic bar,
which must be ordered
separately.
6.4 Distances and door thicknesses
A* = Euro profile, B* = Swiss round, E* = Scandinavian Oval
Versions Centres distance Door thickness
A0/B0
Stationary
not relevant (stationary
installation: Handle
shaft axis and profile
cylinder axis not con-
nected at the fitting)
S: 38 - 60mm
M: 59 - 80mm
L: 79 - 100mm
X: 100–200 mm
A1/B1
Suspended, short 70 - 79mm
S: 38 - 60mm
M: 59 - 80mm
L: 79 - 100mm
X: 100–200 mm
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Versions Centres distance Door thickness
A2/B2
Suspended, long 70 - 110mm
S: 38 - 60mm
M: 59 - 80mm
L: 79 - 100mm
X: 100–200 mm
A3
Metal frames
not relevant (stationary
installation: Handle
shaft axis and profile
cylinder axis not con-
nected at the fitting)
S: 38 - 57mm
M: 58 - 77mm
L: 78 - 97mm
X: 97 - 196mm
A4
Panic bar
92mm (BKS full-leaf
door without plate)
72mm (CISA full-leaf
door, with plate or BKS
full-leaf door without
sign)
S: 38 - 60mm
M: 59 - 80mm
L: 79 - 100mm
X: 100–200 mm
DS
Reader on both sides
(double-sided)
not relevant (stationary
installation: Handle
shaft axis and profile
cylinder axis not con-
nected at the fitting)
S: 38 - 58mm
M: 59 - 78mm
L: 79 - 99mm
X: 100–200 mm
E0, E1
Scandinavian Oval 105mm
S: 38 - 60mm
M:59 - 80mm
L: 79 - 100mm
X: 100–200 mm
6.5 PAS24
SI.SmartHandle AX is also available with PAS24 certification (see https://
www.simons-voss.com/de/zertifikate.html )
This version also meets the highest security requirements, guarantees
sustainable functionality even in extreme situations and provides optimum
protection against break-ins or attempted manipulation.
6.6 SmartHandle AX without electronics
SI.SmartHandle AX is also available (for example for design purposes)
without electronics. The square is then always continuous and the door can
therefore be operated from both sides without an identification medium.
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If you want to lock the door, you need a variant with mechanical override
(MO). Here you can lock the door with an additional cylinder (see
Profiles
[}12] ).
6.7 Spindle
You can use the following square sizes:
Square size
7mm
8mm
8.5mm
with sleeve attached to 8 mm
(not included in delivery)
sold separately
9mm
Order the fire-retardant version of
the SI.SmartHandle AX or fire doors
and emergency exit locks.
10mm
With sleeve attached to 8 mm
(already included in the scope of
delivery for ordered 10 mm version
of the SI.SmartHandle AX)
6.8 Handle variants
You can personalise your SI.SmartHandle AX with the following handle
variants:
Letter Description
A
L-shaped R (rounded)
B
L-shaped G (mitred)
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Letter Description
C
U-shaped R (rounded)
D
U-shaped G (mitred)
L
U-shaped (round and offset)
0
Supplied without handle (for use
with adapter sets and third-party
handles, see
Accessories [}149] )
Images are similar.
6.9 Surface finishes
Select the upper surface for your SI.SmartHandle AX:
Silver/black grey Silver/white Brass/white
6.10 Reader technology
Depending on the product features, your SI.SmartHandle AX supports the
following reading methods:
Passive (MIFARE Classic, Plus, DESFire )
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BLE (Bluetooth Low Energy. SI.SmartHandle AX is prepared and can be
retrofitted after release)
The 2L variant is a special version of the stationary SmartHandle AX, which
can be combined with an additional stationary SmartHandle AX to form a
fitting that reads from both sides.
Alternatively, the SI.SmartHandle AX is also available without electronics
or permanently coupled.
6.11 Escape&Return function
SmartHandles with Escape&Return function allow opening without the
need to press an identification medium again, shortly after the door was
closed.
The function is activated by selecting the corresponding check box and the
specification of a time window in the integrator system. It must then be
programmed with the SmartIntego tool.
NOTE
Escape & Return: Legal situation
The Escape & Return Timeout can be between 30s and 240s (WO) re-
spectively 1s and 240s (SVCN). The use and configuration of Escape &
Return may be subject to legal regulations (e.g. Norway).
Inform yourself in advance about legal regulations.
A sensor in the SmartHandle detects that the inside handle has been
operated. The SmartHandle then engages for an adjustable time and
signals this visually and acoustically.
Disengagement takes place after the previously defined time. The user can
also disengage the locking device manually (thus canceling the escape and
return function) by holding his card two seconds in front of the lock's card
reader.
The signalling of the Escape&Return function can be switched off.
Example:
If a guest leaves their hotel room and smells smoke in the corridor, they can
go back into their room immediately.
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Example 2:
Student residence / retirement home: In many cases, the user notices that
he forgot the card immediately after he or she closed the door. With
Escape & Return the user can solve this problem himself.
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7 Installation
You can programme the SI.SmartHandle AX while it is still in the packaging
(except MP) and then install it.
You will also find information on installing the SI.SmartHandle AX in the
accompanying quick guide.
7.1 Installation instructions
The batteries are already fitted.
Do not touch electronics/components; do not allow them to come into
contact with oil, paint, moisture, alkali or acids.
Keep away from sources of interference, such as power supply units.
You must not strike the product while installing the cylinder.
Attach plan to the door. Do not install while bent or tensioned.
Use the supplied drilling template.
If required, fit the supplied dummy cylinder to comply with approval
requirements for FH variants.
Only undo the indicated screws.
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7.2 Variant A0 (vertical installation)
7.2.1 Contents of packaging
Quantity Object
1×
External fitting assembly, incl:
4× Battery (CR2450)
1× Inlay
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