Simplicity Yealink W60B User manual

Simplicity VoIP, 1129 Gaskins Rd., Suite 200 Richmond, VA 23238
Phone User Guide
Yealink W60B & W56H
www.simplicityvoip.net804.412.7283

Simplicity VoIP, 1129 Gaskins Rd., Suite 200 Richmond, VA 23238
Shortcut keys help you quickly access frequently used phone features. Check the default
shortcut keys below:
1. Press the left soft key to access the call history.
2. Press the right soft key to check the line status.
3. Press to place an internal call.
4. Press to decrease the ringer volume.
5. Press to increase the ringer volume.
6. Press to access the directory
Press , then the LCD screen lights up.
Place the handset in the charger cradle. The handset will be turned on automatically.
Long press to turn the handset off.
To turn the handset on, do one of the following:
To turn the handset off:
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W60B & W56H / Page 2
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Basic Operations
Shortcuts:
Turning Handset On/Off

Simplicity VoIP, 1129 Gaskins Rd., Suite 200 Richmond, VA 23238
Long press when the handset is idle to lock the keypad.
Long press again to unlock the keypad.
Long press when the handset is idle to witch the silent mode to On.
Long press again to switch the silent mode to Off.
Locking/Unlocking Keypad
Silent Mode
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Phone User Guide -- Yealink
W60B & W56H / Page 3
Press the OK key to enter the main menu, and then select Settings -> Audio -> Ring
Tones -> Melodies.
Press or to highlight the Intercom Call option or the desired line.
Press or to select the desired ringtone.
Press the Save soft key to accept the change.
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2.
3.
4.
Ring Tones
Handset Settings
Volume Adjustment
Press or when the handset is idle or ringing to adjust the ringer volume.
Press or during a call to adjust the receiver volume of the speakerphone, earpiece, or
earphone.
Press the OK key to enter the main menu, and then select Directory.
Press the Options soft key, and then select New Contact.
Enter the desired value in the Name, Office, Mobile and Other field, respectively.
Press the Save soft key to accept the change.
To add a contact:
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2.
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4.
Local Directory

Simplicity VoIP, 1129 Gaskins Rd., Suite 200 Richmond, VA 23238
Press the OK key to enter the main menu, and then select Directory.
Press or to highlight the desired entry.
Press the Options soft key, and then select Edit.
Edit the desired value in the Name, Office, Mobile and Other field, respectively.
Press the Save soft key to accept the change.
Press the OK key to enter the main menu, and then select Directory.
Press or to highlight the desired entry.
Press the Options soft key, and then select Delete to delete the selected entry.
Press the OK key to enter the main menu, and then select Settings -> Telephony ->
Speed Dial.
Press or to highlight the desired digit key, and then press the Assign soft key.
Press or to highlight the desired entry, and then press the OK soft key.
If both the office number and mobile number are stored, press or to highlight the
desired number, and then press the OK soft key again.
To edit a contact:
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2.
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5.
To delete a contact:
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To assign a speed dial number:
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2.
3.
4.
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W60B & W56H / Page 4
Basic Call Features
Placing Calls
Do one of the following:
Enter the desired number when the handset is idle.
Press to enter the pre-dialing screen.
Enter the desired number using the keypad.
To place a call directly:
1.

Simplicity VoIP, 1129 Gaskins Rd., Suite 200 Richmond, VA 23238
Press when the handset is idle.
Press or to highlight the desired entry, and then press or to dial out using the
default line.
Press the History soft key when the handset is idle, and then select the desired call
history list.
Press or to highlight the desired entry, and then press or to dial out using the
default line.
Press when the handset is idle.
Press or to highlight the desired entry, and then press or .
If there are multiple lines assigned to your handset as outgoing lines, press the Line soft
key to select the desired line. If you do not select a line, the handset uses the default
outgoing line to dial out.
2. Press , , or to dial out
To place a call from the local directory:
1.
2.
If multiple numbers for the contact are stored, press or to highlight the desired
number, and then press or again to dial out using the default line.
To place a call from the call history:
1.
2.
To place a call from the redial list:
1.
2.
To place a call using the speed dial key:
Long press the speed dial key to call the preset number directly.
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W60B & W56H / Page 5

Simplicity VoIP, 1129 Gaskins Rd., Suite 200 Richmond, VA 23238 www.simplicityvoip.net804.412.7283
Answering Calls
Press the Accept soft key.
Press .
Press .
Press .
To answer a call, do one of the following:
Note: You can ignore an incoming call by pressing the Silence soft
key or reject an incoming call by pressing .
Press during a call to mute the call.
Press again to un-mute the call.
Ending Calls
Call Mute
Press .
Call Hold and Resume
If there is only a call on hold, press the Resume soft key.
If there are two calls on hold, press the Resume soft key to resume the current call.
To place a call on hold:
Press the Options soft key during a call, and then select Hold.
To resume a call, do one of the following:
Press the Swap soft key to swap between calls.
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W60B & W56H / Page 6

Simplicity VoIP, 1129 Gaskins Rd., Suite 200 Richmond, VA 23238
Phone User Guide -- Yealink
W60B & W56H / Page 7
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Press the Options soft key during a call, and then select Transfer.
Enter the number you want to transfer the call to.
Press the Transfer soft key.
Press the Options soft key during a call, and then select Transfer.
Enter the number you want to transfer the call to.
Press , , or to dial out.
Press the Transfer soft key when you hear the ring-back tone.
Press the Options soft key during a call, and then select Transfer.
Enter the number you want to transfer the call to.
Press , , or to dial out.
Press the Transfer soft key when you hear the ring-back tone.
You can transfer a call in the following ways:
Blind Transfer
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2.
3.
Semi-Attended Transfer
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4.
Attended Transfer
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3.
4.
Call Transfer

Simplicity VoIP, 1129 Gaskins Rd., Suite 200 Richmond, VA 23238
Phone User Guide -- Yealink
W60B & W56H / Page 8
www.simplicityvoip.net804.412.7283
Always--------------------Incoming calls are forwarded immediately.
Busy-----------------------Incoming calls are forwarded when the line is busy
No Answer---------------Incoming calls are forwarded if not answer after a period of
time.
4. Select Enabled from the Status field.
5. Enter the number you want to forward the incoming calls to in the Target field.
For No Answer Forward, press or to select the desired ring time to wait before
forwarding in the After Ring Time field.
6. Press the Save soft key to accept the change.
Call Forward
Press the OK key to enter the main menu, and then select Call Features -> Call Forward.
Press or to highlight the desired line, and then press the OK soft key.
Press or to highlight the desired forwarding type, and then press the OK soft key
To enable the call forward feature on a specific line:
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