SMART Board M700V Series User manual

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SMARTBoard® M700V series
interactive whiteboards
USER GUIDE
SBM777V-43 |SBM787V

smarttech.com/kb/171660 2
Learn more
This guide and other resources for SMARTBoard M700V series interactive
whiteboards are available in the Support section of the SMARTwebsite
(smarttech.com/support). Scan the QRcode to view these resources on your mobile
device.
Trademark notice
SMARTBoard, SMART Notebook, SMART Ink, Object Awareness, smarttech, the SMART logo and all SMART taglines are trademarks or registered trademarks of
SMARTTechnologiesULC in the U.S. and/or other countries. Windows is either a registered trademark or trademark of Microsoft Corporation in the U.S. and/or other
countries. Mac is a trademark of Apple Inc., registered in the U.S. and other countries. Linux is a registered trademark of Linus Tovalds. Ubuntu is a registered trademark of
Canonical Ltd. All third-party product and company names may be trademarks of their respective owners.
Copyright notice
© 2020SMARTTechnologiesULC. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into
any language in any form by any means without the prior written consent of SMARTTechnologiesULC. Information in this manual is subject to change without notice and does not
represent a commitment on the part of SMART.
This product and/or use thereof is covered by one or more of the following U.S. patents: www.smarttech.com/patents. Contents are subject to change without notice.
October 22, 2020

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Important information
Before you install and use your SMARTBoard M700V series interactive whiteboard, read and understand
the safety warnings and precautions in this user guide and the included warnings document. The included
warnings document describes the safe and correct operation of your SMARTBoard interactive whiteboard
and its accessories, helping you to prevent injuries and equipment damage.
NOTE
In this document, the term “interactive whiteboard” refers to your interactive whiteboard and its
accessories and options.
Federal Communication Commission interference
statement
FCC
Supplier’s Declaration of Conformity
47 CFR § 2.1077 Compliance Information
Unique Identifier: IB777-1, IB787-1, IB797-1
Responsible Party – U.S. Contact Information
SMART Technologies Inc.
2401 4th Ave, 3rd Floor
Seattle, WA 98121
[e-mail]
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. this device must accept any interference received, including interference that may cause undesired
operation.
CAUTION
Any changes or modifications not expressly approved by the party responsible for compliance could
void the user’s authority to operate this equipment.

Important information
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NOTE
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant
to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. Operation of this equipment
in a residential area is likely to cause harmful interference in which case the user will be required to
correct the interference at his own expense.
Innovation, Science and Economic Development
Canada statement
This device complies with ICES-003 of the Innovation, Science and Economic Development Canada Rules.
Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. this device must accept any interference received, including interference that may cause undesired
operation.
Innovation, Science et Développement économique
Déclaration du Canada
Cet appareil est conforme à la norme ISED NBM-003 pour les appareils radio agréés. Son fonctionnement
est soumis aux deux conditions suivantes:
1. le dispositif ne doit pas produire de brouillage préjudiciable, et
2. ce dispositif doit accepter tout brouillage reçu, y compris un brouillage susceptible de provoquer un
fonctionnement indésirable.

Important information
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EU Declaration of Conformity
This device compliances with the applicable CE Mark Directives. For more details please contact
smarttech.com/compliance
WARNING
Operation of this equipment in a residential environment could cause radio interference.

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Contents
Important information 3
Federal Communication Commission interference statement 3
Innovation, Science and Economic Development Canada statement 4
Innovation, Science et Développement économique Déclaration du Canada 4
EU Declaration of Conformity 5
Chapter 1: Introducing the SMARTBoard M700V series interactive whiteboard 8
Introduction 8
Features 9
Computer requirements 10
How does your SMARTBoard interactive whiteboard work? 10
Installation tips 11
Replacement parts 12
Chapter 2: Connecting a computer 13
Matching your computer’s resolution to your projector’s resolution 13
Installing SMARTProductDrivers 14
Chapter 3: Orienting the interactive whiteboard 15
Orienting your interactive whiteboard 15
Chapter 4: Using your interactive whiteboard 16
Using SMARTInk 16
Using gestures 17
Updating SMART software 22
Chapter 5: Maintaining your interactive whiteboard 23
Tips for trouble-free performance 23
Cleaning your interactive whiteboard 23
Transporting your interactive whiteboard 24
Chapter 6: Troubleshooting 25
Tips for resolving issues with general behavior 25
The screen is blank or there’s a problem with the image 27
Touch isn’t working as expected 28
Using the SMART software icon as a troubleshooting tool 29
The orientation procedure isn’t working as expected 30
Contacting SMART Support 30

Contents
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Appendix A: Hardware environmental compliance 32
Waste Electrical and Electronic Equipment (WEEE) 32
More information 32

Chapter 1
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Chapter 1: Introducing the SMARTBoard M700V
series interactive whiteboard
Introduction 8
Features 9
Identifying your SMARTBoard M700V series interactive whiteboard model 9
Advanced IR with Object Awareness 9
Touch and gestures 9
Multitouch capabilities 9
Pen ledge 9
Durable surface 10
Computer requirements 10
How does your SMARTBoard interactive whiteboard work? 10
Installation tips 11
Extending your USB cable 11
Avoiding electromagnetic interference (EMI) 11
Replacement parts 12
Introduction
Your SMART product is a wall-mounted, front projection interactive whiteboard. It enables you to do
everything that you can do at your computer—open and close applications, scroll through files, hold
meetings with others, create new documents or edit existing ones, visit websites, play video clips and
more—by touching the interactive screen with your finger or the included pens. When you connect the
interactive whiteboard to a computer and a projector, your computer image displays on the interactive
screen. You can write over any application in digital ink, and then save these notes to a file in
SMARTNotebook™ collaborative learning software for future reference and distribution.
The SMARTBoard M700V series interactive whiteboard is a full-speed USB 2.0 bus powered device with
no external power supply. Because USB is the primary connectivity mode, your interactive whiteboard
receives power from the computer through the included 16' 5" (5 m) USB cable. There’s no power switch
on your interactive whiteboard. It’s always running when your computer is turned on.

Chapter 1
Introducing the SMARTBoard M700V series interactive whiteboard
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Features
The SMARTBoard M700V series interactive whiteboard is durable and reliable. It features a rugged,
hardened interactive screen, two damage-resistant pens and advanced IR (infrared) with Object
Awareness™ technology.
Identifying your SMARTBoard M700V series interactive whiteboard model
The following models of SMARTBoard M700V series interactive whiteboard are available:
Model Size (diagonal) Aspect ratio
SBM777V-43 77" 4:3
SBM787V 87" 16:10
Advanced IR with Object Awareness
Advanced IR (Infrared) technology uses light emitters and receivers mounted in the interactive
whiteboard’s frame, to track the position of your finger or the pen as it moves across the interactive screen.
The emitters create an invisible light surface, and the receivers detect the light, or more importantly, the
lack of it. With Object Awareness, the whiteboard responds automatically to the tool or object you’re using,
whether it’s a pen, finger, eraser, or palm.
Touch and gestures
Enables you to write and erase digital ink and to perform mouse functions by touching the interactive
whiteboard with your pen, palm, or a finger. Your interactive whiteboard also features gesture capability,
providing a natural and flexible way to interact with content.
NOTE
SMART Product Drivers must be installed on your Windows, Mac or Linux® computer to enable all
features in SMART software. For supported versions, see Computer requirements on the next page
Multitouch capabilities
Support for up to 20 simultaneous touches enables up to two users to interact with the interactive
whiteboard by using the included pens or other objects, or by using their fingers to perform gestures. They
can also use their palms to erase.
Pen ledge
The durable pen ledge holds the two included pens.

Chapter 1
Introducing the SMARTBoard M700V series interactive whiteboard
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Durable surface
The interactive screen is scratch-resistant, dent-resistant and optimized for projection.
Computer requirements
To successfully power your interactive whiteboard and run SMARTProductDrivers (see Installing
SMARTProductDrivers on page14), your computer must meet certain minimum requirements. The SMART
Board M700V series interactive whiteboard is supported on computers with Windows®, macOS or Linux
operating systems.
For a complete list of computer requirements, see the following release notes:
lSMART Notebook 20 software for Windows and Mac
lSMART Notebook 11.1 software for Linux (smarttech.com/kb/171706)
The SMART Board M700V series interactive whiteboard supports the following versions of SMART
software:
Windows and Mac Linux
SMART Product Drivers 12.16 (or later)1SMART Product Drivers 12.17 (or later) required for
Ubuntu® 20.042
SMART Notebook 20 (or later) including SMART
Notebook basic version
SMART Notebook 11.1 for Linux
How does your SMARTBoard interactive whiteboard
work?
Your interactive whiteboard functions as an input device for your computer, enabling you to work in any
application on your connected computer. You need two additional components to use your interactive
whiteboard: a computer and a digital projector. These components work together as follows:
1SMART Product Drivers 12.16 is available only with SMART Notebook 20 (including basic version) software downloads.
2SMART Product Drivers for Linux (Ubuntu 20.04) is included with SMART Notebook 11.1 for Linux software downloads.

Chapter 1
Introducing the SMARTBoard M700V series interactive whiteboard
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lYour computer runs an application and sends the image
to your projector.
lYour projector casts the image onto your interactive
whiteboard.
lYour interactive whiteboard detects contact with its
screen and sends each contact point, along with Pen
tool information, to the connected computer.
When you touch your interactive whiteboard’s screen, the
touch of your finger becomes a mouse click and you can
control your computer from your interactive whiteboard.
When you use a pen tool, the pointer changes to a pen, which enables you to write over your desktop or
any open application with digital ink. Dragging your palm across the interactive surface erases digital ink.
NOTE
Your interactive whiteboard determines how you are interacting with its screen by measuring the size of
the object detected close to its screen. The smallest detected object will be identified as a pen tool (tip).
A larger object will be identified as a finger and even larger object will be identified as an eraser.
When you install SMARTProductDrivers, the SMARTInk™ dynamic (floating) toolbar appears on your
desktop. You can change pen settings such as the transparency, color, and width of the ink. You can then
save your notes to a file in SMARTNotebook software. You can also customize other tools, such as the
width of the eraser tool you use to erase notes. For more information, see Using SMARTInk on page16.
Installation tips
For instructions on installing the SMARTBoard M700V series interactive whiteboard, see the SMARTBoard
M700V series interactive whiteboard installation guide (smarttech.com/kb/171659).
Extending your USB cable
The 16' 5" (5 m) USB cable included with your SMARTBoard M700V series interactive whiteboard is within
the limit defined by the USB standard for maximum length.
However, if this cable isn’t long enough to reach from your computer to your interactive whiteboard, you
can use a bus-powered hub, such as the active USB extension cable (Part No. USB-XT-1100) to extend your
USB connection.
Avoiding electromagnetic interference (EMI)
You can take some precautions to prevent EMI to your interactive whiteboard:

Chapter 1
Introducing the SMARTBoard M700V series interactive whiteboard
smarttech.com/kb/171660 12
lDon’t route USB cables parallel to power cables.
lCross USB cables over power cables at a 90º angle to reduce the risk of interference on the USB
cables.
lDon’t route USB cables close to common sources of EMI, such as electric motors or fluorescent
lighting ballasts.
lDon’t bend USB cables sharply.
lDon’t use USB plug adapters or passive USB wall plates.
Replacement parts
For a list of replacement parts for your SMARTBoard M700V series interactive whiteboard, refer to the
service parts diagram.
Contact your authorized SMARTreseller (smarttech.com/wheretobuy) to order standard replacement parts
for your SMARTBoard M700V series interactive whiteboard.

Chapter 2
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Chapter 2: Connecting a computer
Matching your computer’s resolution to your projector’s resolution 13
Installing SMARTProductDrivers 14
Your SMARTBoard M700V series interactive whiteboard’s USB interface enables you to connect your
interactive whiteboard to your computer. Because the included USB cable provides both a digital signal
and power from your computer to your interactive whiteboard, you don’t need an additional power supply.
Matching your computer’s resolution to your
projector’s resolution
Ensure that the resolution settings for your computer and projector match. If your computer’s resolution
doesn’t match the projector’s native resolution, the image on your interactive whiteboard’s surface can
appear to shimmer or be distorted.
Set the projector to its optimal image resolution by following the instructions included with your projector,
and then set your computer’s resolution to match. If you need help changing your computer’s resolution,
see the instructions included with your operating system.
To learn more, see the knowledge base article, Getting the best image quality on your SMART Board
interactive whiteboard.

Chapter 2
Connecting a computer
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Installing SMARTProductDrivers
You can install SMART Product Drivers on any computer that meets certain minimum requirements (see
Computer requirements on page10). If you have a subscription to SMART Learning Suite or will be installing
the basic version of SMART Notebook, SMART Product Drivers and SMART Ink are included with those
downloads. You can download both from here: support.smarttech.com/downloads/notebook.
SMART Product Drivers is also included with SMART Notebook 11.1 for Linux software downloads. You can
download this file here: support.smarttech.com/docs/redirect/?product=notebook11&context=linux-11-1.
NOTE
lYou must install SMART Product Drivers on your computer in order to write in digital ink and to use
touch on the interactive whiteboard’s surface.
lThe SMARTBoard M700V series interactive whiteboard does not include status lights.
SMARTProductDrivers must be installed to view the interactive whiteboard’s status.

Chapter 3
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Chapter 3: Orienting the interactive whiteboard
Orienting your interactive whiteboard
After you install SMARTProductDrivers on your computer, orient your interactive whiteboard's touch
system to the image cast by your projector. Orienting your interactive whiteboard ensures the greatest
possible level of writing and touch accuracy. Orient your interactive whiteboard any time your projector or
interactive whiteboard has been moved since you last used it, or whenever the mouse pointer isn’t
properly aligned with the pen or your finger when you touch the interactive screen.
To orient your interactive whiteboard
1. On the interactive screen, click the SMART Board icon in the notification area, and then select Orient.
The Orientation screen opens.
2. Pick up the pen from the pen tray.
3. Beginning at the first target on the screen, touch the center of the target firmly with the tip of the pen
and hold the pen steady until the target moves to the next point.
4. Repeat step 3 until you arrive at the last point.
5. At the last point, touch the center of the target, pause and release the pen.
The Orientation screen closes.

Chapter 4
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Chapter 4: Using your interactive whiteboard
Using SMARTInk 16
Using gestures 17
Single-finger gestures 17
Multi-finger gestures 19
Best practices for gestures and tools 20
Updating SMART software 22
When you touch your interactive whiteboard’s surface, the interactive whiteboard registers the horizontal
and vertical (or x and y) coordinates on the interactive surface. Your computer’s driver interprets those
coordinates and moves the pointer to the corresponding point on the projected image.
To open an application on your interactive whiteboard, press twice consecutively on the application’s icon.
When you press twice to open an application, it’s the same as double-clicking your mouse to open an
application on your computer. Similarly, each time you press once on your interactive whiteboard’s surface,
it’s the same as a single left click.
NOTE
If necessary, move the mouse, touch the interactive whiteboard’s surface, or press any key on your
keyboard to bring your computer out of standby mode.
Using SMARTInk
If SMART Ink is installed on the connected computer, the dynamic (floating)
toolbar for SMART Ink appears on the screen. You can use this toolbar to
change the pen’s color, thickness, or other properties temporarily, or to use
some of SMART Ink’s tools such as screen capture, spotlight, screen shade, and
so on.
To learn more about using SMART Ink and its toolbar, visit the SMART Ink
support page. Here are a few quick links to get you started:
lTurning SMART Ink on or off
lOpen the toolbar

Chapter 4
Using your interactive whiteboard
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lClose the toolbar (keep SMART Ink on, but hide the floating toolbar)
lUsing presentation tools, such as Spotlight, Magnifier, and Screen Shade
NOTE
SMARTNotebook software doesn’t display the SMARTInk toolbar because it includes its own ink
tools that you can use to write directly in your file.
Using gestures
Your interactive whiteboard supports multitouch gestures with a computer running a Windows, macOS or
Linux operating systems. For computer requirements, see Computer requirements on page10. (Some
gestures might not work in all operating systems.)
Multitouch gestures enable you to use pre-determined commands on your interactive whiteboard without
using the keyboard or mouse. With a series of two-finger touches on your interactive whiteboard screen,
you can navigate pages, change the look of an object and more.
Single-finger gestures
You can perform some gestures using one finger, including selecting an object and double-clicking. Single-
finger gestures include the following:
Selecting and
deselecting an
object (clicking)
Quickly press and release the interactive
screen to select or deselect an object or
option. This performs a standard mouse click.
NOTE
This gesture starts programs if your operating system is set to start applications
on a single click.

Chapter 4
Using your interactive whiteboard
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Displaying menu
options (right-
clicking)
Press and hold the screen with your finger.
In SMARTNotebook software, Windows and
Microsoft® Office programs, the right-click
menu appears.
Dragging an
object, scroll bar, or
window
Press and hold an object or scroll bar on the
screen. Keep your finger on the screen and
slowly move the object or scroll bar. When
you reach the position you want, release your
finger.
Double-clicking Quickly press and release the interactive
screen twice in the same spot. This performs
a standard double-click.
NOTE
This gesture starts programs if your operating system is set to start applications
on a double-click.
Displaying the next
page
Press the screen, and then quickly press
again directly to the right of that point to
display the next page.

Chapter 4
Using your interactive whiteboard
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Displaying the
previous page
Press the screen, and then quickly press
again directly to the left of that point to
display the previous page.
Multi-finger gestures
You can perform some gestures using two or more fingers, including scaling, scrolling, and manipulating
objects. Multi-finger gestures include the following:
Displaying
menu options
(right-clicking)
Using two fingers on the same hand, press and hold the screen with one finger and then
press the screen directly to the right of that point with a second finger.
Release the first finger from the screen, and then select a menu item with any finger.
Enlarging an
area or object
Use one finger on each hand to press in the center of
the area or object, and then drag your fingers away from
each other.
Reducing the
scale of an
object
Use one finger on each hand to press the screen
at opposite ends of the area or object, and then
drag your fingers toward each other.
This gesture either scales an object on a page, or
the entire page, depending on the application.

Chapter 4
Using your interactive whiteboard
smarttech.com/kb/171660 20
Scrolling
horizontally or
vertically
Use two fingers on the same hand to press the
screen.
Keeping your fingers on the screen, move up,
down, left or right on the page. Release your
fingers when you’re satisfied with the view.
Rotating an
object
Place one finger on either side of the object you
want to rotate. Keep one finger stationary, and
quickly move your second finger around the
object. Release your fingers from the screen when
you’re satisfied with the angle.
Best practices for gestures and tools
Follow these guidelines when you use tools and gestures with your interactive product.
Hold pens at an angle greater than 45° from the interactive screen.