SMART Board SB640 User manual

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SMART Board® 600 and D600 series
interactive whiteboards
INSTALLATION AND USER GUIDE
SB640 |SB660 |SB680 |SB685 |SB690 |SBD680 |SBD685 |SBD690

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Learn more
This guide and other resources for SMARTBoard 600 and D600 series interactive
whiteboards are available in the Support section of the SMARTwebsite
(smarttech.com/support). Scan this QRcode to view these resources on your mobile
device.
FCC warning
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the manufacturer’s instructions, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
Trademark notice
SMART Board, SMART Notebook, SMART Meeting Pro, the SMART logo, smarttech and all SMART taglines are trademarks or registered trademarks of SMART Technologies
ULC in the U.S. and/or other countries. The Bluetooth word mark is a registered trademark and is owned by the Bluetooth SIG, Inc. and any use of such marks by SMART
Technologies ULC is under license. Windows, Microsoft, Excel and PowerPoint are either registered trademarks or trademarks of Microsoft Corporation in the U.S. and/or
other countries. Apple, Finder, Mac and Mac OS are trademarks of Apple Inc., registered in the U.S. and other countries. All other third-party product and company names may
be trademarks of their respective owners.
Copyright notice
© 2011–2020SMARTTechnologiesULC. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated
into any language in any form by any means without the prior written consent of SMARTTechnologiesULC. Information in this manual is subject to change without notice and
does not represent a commitment on the part of SMART.
This product and/or use thereof is covered by one or more of the following U.S. patents:
www.smarttech.com/patents
December 15, 2020

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Important information
Before you install and use your SMART Board® 600 or D600
series interactive whiteboard, read and understand the safety
warnings and precautions in this installation and user guide.
These safety warnings and precautions describe the safe and
correct operation of your SMART Board interactive whiteboard
and its accessories,helping you to prevent injuries and equipment
damage.
NOTE
In this document, the term “interactive whiteboard” refers to
your interactive whiteboard and its accessories and options.
Safety warnings and cautions
WARNING
lFailure to follow the installation instructions included with
your interactive whiteboard, or found in this guide, could
result in personal injury or product damage.
lRead the safety warnings, precautions and other
important information published by your projector’s
manufacturer. Do not stare (or allow children to stare)
directly into your projector’s beam of light. Do not touch
(or allow children to touch) your projector because it can
become extremely hot during normal operation.
lTwo people are required to safely mount your interactive
whiteboard on a wall or floor stand because it might be
too heavy for one person to safely maneuver alone.
When you lift your interactive whiteboard, you and your
assistant should stand on either side of the screen,
supporting its weight at the bottom corners while
balancing the top with your other hands.
lDo not leave cables on the floor where they can be a
tripping hazard. If you must run a cable over the floor, lay
it in a flat, straight line and secure it to the floor with tape
or a cable management strip of a contrasting color.
Handle cables carefully and avoid excessive bending.
lTo reduce the risk of fire or electric shock, do not expose
your SMART Board interactive whiteboard to rain or
moisture.
lUse two wall-mounting brackets to install your SMART
Board 685/D685 or 690/D695 interactive whiteboard.
Using only one bracket could result in personal injury or
product damage.
lDo not mount your SMART Board 600 or D600 series
interactive whiteboard on a SMART Board 500 series
interactive whiteboard floor stand. Using an older stand
could result in personal injury or product damage. Only
FS670 stands are certified for use with 660, 680 or D680
models.
lDo not mount a SMART Board 685, D685, 690 or D690
interactive whiteboard on a floor stand. Do not modify
either your interactive whiteboard or a floor stand to
make them compatible. Using a large interactive
whiteboard with a small stand creates a tipping hazard.
lDo not mount the optional USB audio system speakers
on a SMART Board 640 interactive whiteboard mounted
on an FS640 stand. Using the speakers with the small
stand creates a tipping hazard.
lMove your floor stand-mounted SMART Board
interactive whiteboard with care. Before moving your
floor stand-mounted interactive whiteboard, lower your
interactive whiteboard to Position 2, and then proceed
with care. Quick stops, excessive force and uneven
surfaces might cause your interactive whiteboard to
overturn. Before moving a floor stand, make sure that
the anti-tip feet are retracted or locked in the up position.
lDo not stand (or allow children to stand) on a chair to
touch the surface of your SMART Board interactive
whiteboard. Instead, remount the product at the
appropriate height, or use a SMART height-adjustable
floor stand.
lDo not climb (or allow children to climb) on your wall- or
floor stand-mounted SMART Board interactive
whiteboard. Climbing on your interactive whiteboard or
projector boom, or riding on your floor stand, could result
in personal injury or product damage.
lThere are no user-serviceable parts inside the pen tray.
Only qualified personnel should disassemble the pen
tray’s printed circuit boards, and this procedure must be
done with proper electrostatic discharge (ESD)
protection.
lIf you are using an RS-232 serial expansion module, a
wireless Bluetooth® connection expansion module or a
USB audio system, use only the power supply included
with that product. These products do not use the same
power supplies. Using the wrong power supply might
create a safety hazard or damage the equipment. If in
doubt, refer to the specification sheet for your product to
verify the power supply type.

Important information
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CAUTION
lIf you need to lean your interactive whiteboard against a
wall before you mount it, make sure that it remains in an
upright position, resting on its pen tray brackets, which
are designed to sustain your interactive whiteboard’s
weight.
lDo not rest your interactive whiteboard on its side or on
the top of its frame.
lDo not add any extra weight or excessive pressure to a
wall-mounted interactive whiteboard or its pen tray.
SMART designed the brackets to support only the weight
of your interactive whiteboard during normal use.
lFor operating safety and to prevent damage to your
interactive whiteboard, connect its USB connector only to
a computer that has a USB compliant interface and that
bears the USB logo.In addition,the USB source
computer must be compliant with CSA/UL/EN 60950 and
bear the CE mark and CSA and/or UL mark(s) for CSA/UL
60950.
lIf dust or small items prevent pen tray buttons from being
pressed or cause constant button contact, remove the
obstructions carefully.
lWhen transporting your SMART Board interactive
whiteboard, repack it with as much of the original
packaging as possible. This packaging was designed
with optimal shock and vibration protection.
lDo not allow excess glass cleaner to flow into the crack
between the lower frame and the writing surface, or into
the pen tray slots.
Other precautions
If you own a SMART product other than a SMART Board 600 or
D600 series interactive whiteboard, refer to the installation
manual for your product for relevant warnings and maintenance
instructions.
To ensure operating safety and to prevent product damage,
observe the following precautions.
lDon’t set up or use your interactive whiteboard in an area
with excessive levels of dust, humidity or smoke.
lIf your SMART Board interactive whiteboard requires
replacement parts, make sure that the service technician
uses replacement parts specified by SMART Technologies
or parts with the same characteristics as the original.
lBe aware that security cable locks aren’t designed to be a
solid protection measure because the lock can be torn out.
However, potential thieves might be reluctant to try to sell a
product with a broken security cable lock hole, which would
readily identify it as a stolen item.

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Contents
Important information 3
Chapter 1: About your SMART Board 600 or D600 7
Features 8
Understanding how your interactive whiteboard works 9
Components and accessories 10
Chapter 2: Installing and securing your interactive whiteboard 12
Environmental requirements 12
Wall mounting your interactive whiteboard 13
Securing and removing the pen tray 23
Chapter 3: Connecting your interactive whiteboard to your computer 27
Power safety 27
Connecting with a USB cable 28
Installing SMART software 30
Configuring your computer settings 31
Orienting your interactive whiteboard 32
Connecting a guest laptop 35
Connecting multiple interactive products 35
Chapter 4: Using and maintaining your interactive whiteboard 37
Tips for trouble-free performance 37
Keeping the writing surface clean 38
Transporting your interactive whiteboard 39
Indicators and controls 40
Chapter 5: Troubleshooting your interactive whiteboard 43
Adjusting the projected image 43
Resetting your interactive whiteboard 44
Troubleshooting using the Ready light 45
Troubleshooting tips 50
Finding more information 52
Contacting SMART Technical Support 53
Appendix A: Hardware environmental compliance 54
Waste Electrical and Electronic Equipment regulations (WEEE directive) 54
Restriction of Certain Hazardous Substances (RoHS directive) 54
Packaging 54
China’s Electronic Information Products regulations 54

Contents
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U.S. Consumer Product Safety Improvement Act 55

Chapter 1
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Chapter 1: About your SMART Board 600 or D600
Features 8
Touch 8
Pen tray 8
Durable surface 8
Wall-mounting bracket(s) 8
Standard USB cable 9
Security cable lock feature 9
Expansion slot 9
Optional accessories 9
Understanding how your interactive whiteboard works 9
SMART software 9
Components and accessories 10
Optional accessories 11
Your SMART Board 600 or D600 series product is a touch sensitive, front projection interactive whiteboard.
It enables you to do everything that you can do at your computer—open and close applications, scroll
through files, conference with others, create new documents or edit existing ones, visit websites, play
video clips and more—by touching the screen. You can also write over any application in digital ink using a
pen tray pen or your finger, and then save these notes to a .notebook file for future reference and
distribution.

Chapter 1
About your SMART Board 600 or D600
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Features
Your SMART Board 600 or D600 series
interactive whiteboard includes many features of
earlier SMART Board interactive whiteboards,
such as a resistive touch screen and a pen tray.
Although the basic operation is the same, SMART
made many improvements to make the 600 and
D600 series look more up-to-date and easier to
use, service and install.
The following models are available:
l640—48" diagonal
l660—64" diagonal
l680/D680—77" diagonal (4:3 aspect ratio)
l685/D685—87" diagonal (16:10 aspect ratio)
l690/D690—94" diagonal (16:9 aspect ratio)
Touch
Write, erase and perform mouse functions with your finger, a pen tray pen or the eraser.
Models D680, D685 and D690 offer dual-user capabilities, enabling two users to touch or write
simultaneously at the interactive whiteboard in SMART Notebook® collaborative learning software. In dual-
user mode, SMART Notebook software switches to full screen-mode and a line divides the screen into two
separate workspaces, each with its own set of tools. For teachers, dual-user mode facilitates collaboration,
competition, one-to-one instruction and increased student participation at the interactive whiteboard.
Pen tray
Pick up a pen tray pen or the eraser, and the pen tray detects which tool you’ve selected. Buttons activate
the on-screen keyboard, right-click and help functions.
Durable surface
The hard-coated surface is tear proof, optimized for projection and easily cleaned with whiteboard cleaner,
or disinfected with a diluted bleach solution.
Wall-mounting bracket(s)
Install your SMART Board interactive whiteboard simply and securely.

Chapter 1
About your SMART Board 600 or D600
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Standard USB cable
Connect your SMART Board interactive whiteboard to your computer.
Security cable lock feature
Lock your interactive whiteboard with a security cable to help safeguard it from theft.
Expansion slot
Add optional accessories, such as a SystemOn expansion module.
Optional accessories
To view a variety of accessories for your SMART Board interactive whiteboard, go to
smarttech.com/accessories.
Understanding how your interactive whiteboard
works
Your interactive whiteboard functions as an input device for your computer, just like a mouse, enabling you
to work in any application on your computer from your interactive whiteboard’s screen.
When you touch your interactive whiteboard’s screen, your interactive whiteboard detects the contact’s
horizontal and vertical (or x,y) coordinates. Your computer’s mouse driver interprets these coordinates and
moves the pointer to the corresponding point on the screen.
Using your interactive whiteboard requires a computer and a digital projector. These components work
together as follows:
lYour computer runs an application, and then sends the image to your projector.
lYour projector casts the image onto your interactive whiteboard.
lYour interactive whiteboard acts both as your computer’s monitor and its input devices, i.e., mouse
and keyboard, enabling you to control any application by touching the screen.
SMART software
To use the features of the interactive whiteboard, you must install SMART software on your computer.
SMART software includes:

Chapter 1
About your SMART Board 600 or D600
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lSMART Product Drivers
lSMART Notebook collaborative learning software
OR
lSMART Meeting Pro® software
With SMART Product Drivers, your interactive whiteboard’s surface responds to the touch of your finger or
pen tray pen. The touch of your finger on the screen becomes a mouse click, enabling you to control your
computer from your interactive whiteboard. When you remove a pen from the pen tray, sensors detect
which tool you’re using.
SMART Product Drivers then interact with your computer’s mouse driver to change the pointer to a colored
pen, enabling you to write in digital ink on your desktop or any open application. When you replace the
pen and pick up the eraser, you can erase the digital ink from the screen.
With SMART Notebook software, you can save your notes to a .notebook file or directly into any Ink Aware
application, such as Microsoft® Word, Excel® or PowerPoint®. SMART Notebook software features
interactive tools and a library of learning resources to help you energize lessons.
Alternatively, you can install SMART Meeting Pro software.
With SMART Meeting Pro software, you can display files on your interactive whiteboard and write notes in
digital ink during collaborative work sessions. You can save your notes to a .notebook file and then
distribute notes and action items by e-mailing them or saving them to a USB drive for transfer later.
NOTE
In most cases, SMART Product Drivers is downloaded automatically when you install SMART Notebook
or SMART Meeting Pro software.
Components and accessories
Your SMART Board 600 or D600 series interactive whiteboard includes the following components. To
purchase replacement parts, contact your authorized SMART reseller.
Component Description
USB cable An included 16' 5" (5 m) USB cable enables you to connect
your SMART Board 600 or D600 series interactive whiteboard
to a USB receptacle on your computer.

Chapter 1
About your SMART Board 600 or D600
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Component Description
Pens The pens have rubberized grip areas and are colored to match
four colors of digital ink: black, red, green and blue.
You can use dry-erase markers instead of the included pens, as
long as they’re a similar shape, don’t scratch or mark your
interactive whiteboard’s surface and reflect infrared light. If the substitute isn’t reflective
to infrared light, the pen tray sensors might not detect the presence of the pen.
NOTE
Some of SMART’s older pens aren’t designed to reflect infrared light, and the pen
tray sensors might not detect them reliably.
TIP
Wrap light-colored tape around a substitute pen to improve the reflection of infrared
light, helping with tool detection.
Eraser The eraser is rectangular to mimic a traditional chalkboard eraser.
Again, you can use a substitute object, as long as it has a similar
shape, doesn’t scratch or mark your interactive whiteboard’s
surface and reflects infrared light.
SMART Board
interactive
whiteboard
wall-mounting
kit
The 32" (81.3 cm) wall-mounting bracket comes with five screws and drywall anchors,
enabling you to wall-mount your interactive whiteboard simply and securely.
NOTE
Models 685, D685, 690 and D690 come with two wall-mounting kits.
Optional accessories
You can add a variety of optional interactive whiteboard accessories to best meet your specific needs.
Purchase these items when you order your interactive whiteboard, or later from your authorized SMART
reseller. For more information about accessories, go to smarttech.com/accessories.

Chapter 2
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Chapter 2: Installing and securing your interactive
whiteboard
Environmental requirements 12
Wall mounting your interactive whiteboard 13
Recommended heights for wall-mounting 13
For children or for adults in wheelchairs 14
For adults of average height 14
For children and short adults, and for clearing obstructions to the projected image 14
Tools required to wall-mount your interactive whiteboard 15
Wall-mounting your interactive whiteboard 16
Aligning your interactive whiteboard with your projector 20
Completing your installation 20
Securing and removing the pen tray 23
Locking the pen tray to your interactive whiteboard 23
Securing the pen tray to the pen tray brackets 24
Removing the pen tray 25
Refer to these topics for information about mounting your SMART Board 600 or D600 series interactive
whiteboard on a floor stand or on a wall.
Environmental requirements
Before installing the interactive whiteboard, review the following environmental requirements.
Environmental
requirement
Parameter
Operating temperature 41°F to 95°F (5°C to 35°C)
Storage temperature -40°F to 120°F (-40°C to 50°C)
Humidity l5% to 80% relative humidity, non-condensing
lHumidity above 80% can cause slight wrinkling in the screen surface
sheet. The wrinkles disappear when the humidity lowers.

Chapter 2
Installing and securing your interactive whiteboard
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Environmental
requirement
Parameter
Water and fluid
resistance
lIntended for indoor use only. Doesn’t meet any salt-spray or water ingress
requirements.
lDon’t pour or spray liquids directly onto the interactive whiteboard or any
of its sub-components. These liquids might get into areas where they
could damage sensitive electronic components. Refer to Keeping the
writing surface clean on page38 for detailed instructions on cleaning the
interactive whiteboard.
Dust lModerate dust. Intended for use in office and classroom environments.
Not for industrial use where heavy dust and pollutants can cause
malfunctions or impaired operation.
lDesigned for pollution degree 1 (P1) as per EN61558-1, which is defined as
“No pollution or only dry non-conductive pollution.”
Electrostatic discharge
(ESD)
lDesigned to withstand electrostatic shock
lEN61000-4-2 severity level 4 for direct and indirect ESD
lNo malfunction or damage up to 15kV (both polarities) with a 330 ohm,
150 pF probe (air discharge)
lUnmated connectors meet no malfunction or damage up to 8kV for direct
(contact) discharge
Conducted and radiated
emissions
EN55022/CISPR 22, Class B
Wall mounting your interactive whiteboard
WARNING
Two people are required to safely mount your interactive whiteboard on a wall.
IMPORTANT
For information on installing your SMART Board interactive whiteboard on a floor or table stand, go to the
SMART Board 600 and D600 series Support Web page.
Recommended heights for wall-mounting
Consider the general height of your user community when you choose a location for wall-mounting your
interactive whiteboard. If you mount your interactive whiteboard too low, it might force tall people to bend
over uncomfortably. If it’s too high, other people might need to reach up too far. Also remember to leave
enough room on either side so that you can stand beside it.

Chapter 2
Installing and securing your interactive whiteboard
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Use the following guidelines to determine the optimal height for your interactive whiteboard.
For children or for adults in wheelchairs
Model Distance from floor to bottom of
bracket
Distance from floor to top of
interactive whiteboard
680/D680/685/D685/690/D690 59 1/2" (151.1 cm) 63 3/4" (161.9 cm)
660 56 1/2" (143.5 cm) 60 3/4" (154.3 cm)
640 51 1/2" (130.8 cm) 55 3/4" (141.6 cm)
For adults of average height
Model Distance from floor to bottom of
bracket
Distance from floor to top of
interactive whiteboard
680/D680/685/D685/690/D690 77 1/2" (196.9 cm) 81 3/4" (207.6 cm)
660 69 1/2" (176.5 cm) 73 3/4" (187.3 cm)
640 69 1/2" (176.5 cm) 73 3/4" (187.3 cm)
For children and short adults, and for clearing obstructions to the projected image
If SMART Board 640 interactive whiteboard users are of shorter stature, you might want to mount your
interactive whiteboard lower on the wall, while keeping it high enough that furniture or other objects don’t
obstruct the projected image.

Chapter 2
Installing and securing your interactive whiteboard
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Model Distance from floor to bottom of
bracket
Distance from floor to top of
interactive whiteboard
640 59 1/2" (151.1 cm) 63 3/4" (161.9 cm)
Tools required to wall-mount your interactive whiteboard
To wall-mount your interactive whiteboard you’ll need the following tools, which
aren’t included:
lA Phillips No. 2 screwdriver (all screws must be tightened by hand)
lA ruler or measuring tape
lA carpenter’s level
lA pencil or other marking device
lA stepladder
WARNING
lFailure to follow these instructions could result in personal injury and product damage.
lTwo people are required to safely mount your interactive whiteboard because it might be too
heavy for one person to safely maneuver onto the wall-mounting brackets. When you lift your
interactive whiteboard, you and your assistant should stand on either side of the screen, supporting
its weight at the bottom corners while balancing the top with your other hands.

Chapter 2
Installing and securing your interactive whiteboard
smarttech.com/kb/001414 16
CAUTION
lIf you need to lean your interactive whiteboard against a wall before you mount it, make sure that it
remains in an upright position, resting on its pen tray brackets, which are designed to sustain your
interactive whiteboard’s weight.
lDo not rest your interactive whiteboard on its side or on the top of its frame.
NOTES
lTo take full advantage of all the interactive features of your SMART product, you must connect a
digital projector (not included).
lSome steps in the following procedure look different than illustrated if you have a SMART Board
685/D685 or 690/D690 interactive whiteboard.
Wall-mounting your interactive whiteboard
Follow this procedure to mount your SMART Board interactive whiteboard on a wood or metal framed wall
surfaced with gypsum or drywall. Some notes are provided for concrete wall installations.
IMPORTANT
If you need to install your interactive whiteboard system on certain masonry wall types, including
concrete or cinder block, reinforced concrete walls, walls with plaster lath finishing, walls of unusual
construction or other types of walls, refer to your local building authority for instructions,
recommendations and safe work practices.

Chapter 2
Installing and securing your interactive whiteboard
smarttech.com/kb/001414 17
To wall-mount your interactive whiteboard
1. Using a pencil, a carpenter’s level and a ruler or measuring tape, draw a horizontal line on the wall,
centered on the mid-point of your interactive whiteboard’s future position. If your projector is already
mounted on the ceiling, this is roughly the center of your projected image.
IMPORTANT
The illustration shows a common height for adult users of SMART Board 680, D680, 685, D685, 690
and D690 interactive whiteboards. Refer to Recommended heights for wall-mounting on page13 for
recommendations for other models and audiences.

Chapter 2
Installing and securing your interactive whiteboard
smarttech.com/kb/001414 18
2. Using the mounting bracket as a template, mark the location of the five mounting holes on the wall.
OR
If you’re installing a SMART Board 685/D685 or 690/D690 interactive whiteboard, space your wall-
mounting brackets’ innermost screw holes 4" (10.2 cm) or 6" (15.3 cm) apart respectively, and then
mark the location of the 10 mounting holes on the wall, as illustrated.
WARNING
Use two wall-mounting brackets to install your SMART Board 685/D685 or 690/D690 interactive
whiteboard. Using only one bracket could result in personal injury or product damage.

Chapter 2
Installing and securing your interactive whiteboard
smarttech.com/kb/001414 19
3. Use the Phillips No. 2 screwdriver to secure an included self-tapping wall anchor at each mark.
CAUTION
Do not use a hammer to secure these anchors.
If you’re unable to screw an anchor flush to the wall, you might have encountered a stud. If this is the
case, you don’t need to use an anchor in this location. The stud will provide adequate support for the
screw that secures the bracket to the wall.
NOTES
oFor a concrete wall, drill holes at the marks, and then insert concrete anchors (not included) into
the holes.
oIf necessary, stand on a stepladder so that you can secure these wall anchors flush to the wall.
4. Using the screwdriver, secure the wall-mount bracket to the self-tapping wall anchors with the
included screws.
5. With the help of another person, temporarily hang your interactive whiteboard on the center of its wall-
mounting bracket.

Chapter 2
Installing and securing your interactive whiteboard
smarttech.com/kb/001414 20
Aligning your interactive whiteboard with your projector
If your projector is installed in a fixed location, align your interactive whiteboard to the projected image
before you secure the L-shaped brackets. A correctly aligned image fits squarely on your interactive
whiteboard’s screen. Each side of the projected image should extend almost to the edge of the display
surface.
IMPORTANT
For SMART Board D600 series interactive whiteboards, it is important to align your interactive
whiteboard and projector correctly so that the projected image divider in dual-user mode in SMART
Notebook software aligns with the physical center of your interactive whiteboard. The actual divider will
always be in the physical center of your interactive whiteboard, regardless of where your projected
image falls.
To align your interactive whiteboard with your projector
1. Install or position your projector on a projector platform or stand if necessary, and then turn it on and
point the lens of your projector at the center of your interactive whiteboard’s screen.
2. Make fine adjustments to the image size, level and focus of the projected image, following your
projector manufacturer’s instructions.
3. Slide your interactive whiteboard sideways on its bracket to align it with the projected image.
4. Repeat steps 2 and 3 until your interactive whiteboard is properly aligned.
Completing your installation
Refer to the following procedure to finish installing your interactive whiteboard.