PolyVision Webster TS User manual

Part Number 370-0125-02
© 2002 PolyVision Corporation
All rights reserved
Printed in the USA
USER GUIDE
Webster_draft2.book.mif Page 1 Friday, October 11, 2002 10:07 AM

Information in this document is subject to change without notice.
Reproduction in any manner without written permission of
PolyVision Corporation is forbidden.
PolyVision Corporation reserves the right to make changes in
product design, or detail, and to discontinue any product or
material without notice.
Webster is a trademark of PolyVision Corporation, a Steelcase
Company. All other registered trademarks and trademarks used
herein are the property of their respective owners.
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I
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
What is Webster? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Many Ways to Use Webster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Installing the Webster TS Whiteboard . . . . . . . . . . . . . . . . . . . . . . . . . . 4
What Comes in the Box (TS Models Only). . . . . . . . . . . . . . . . . . . . 5
Mounting Your Webster TS Whiteboard on a Wall . . . . . . . . . . . . . 6
Connecting Your Webster TS Whiteboard . . . . . . . . . . . . . . . . . . . . 7
Installing the Webster LT Whiteboard . . . . . . . . . . . . . . . . . . . . . . . . . . 9
What Comes in the Box (LT Models Only) . . . . . . . . . . . . . . . . . . . 10
Mounting Your Webster LT Whiteboard on a Wall . . . . . . . . . . . . 11
Connecting Your Webster LT Whiteboard . . . . . . . . . . . . . . . . . . . 15
LT Whiteboard Automatic Power Down . . . . . . . . . . . . . . . . . . . . . 17
Installing Webster Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Whiteboard System Requirements . . . . . . . . . . . . . . . . . . . . . . . . 18
Installing Webster Software in Windows. . . . . . . . . . . . . . . . . . . . 19
Installing Webster Software on a Macintosh . . . . . . . . . . . . . . . . 19
Starting Webster Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
LT Whiteboard Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Establishing Communication between the Board and Computer 20
Uninstalling Webster Software . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Using Multiple Whiteboards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Multiple Whiteboards in Windows . . . . . . . . . . . . . . . . . . . . . . 22
Multiple Whiteboards on a Macintosh . . . . . . . . . . . . . . . . . . . 22
Register Webster. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Webster Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
How Webster Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Writing on the Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Erasing the Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Printing the Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Capturing a Snapshot of the Board. . . . . . . . . . . . . . . . . . . . . . 26
Getting Started with Webster Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Webster Whiteboard Icons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
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II
Sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Sounds on Webster TS Whiteboards . . . . . . . . . . . . . . . . . . . . 29
Sounds on Webster LT Whiteboards. . . . . . . . . . . . . . . . . . . . . 29
Getting to Know the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
The Webster Software Main Window . . . . . . . . . . . . . . . . . . . . 30
The Webster Command Toolbar in Windows . . . . . . . . . . . . . . 31
The Webster Annotation Toolbar. . . . . . . . . . . . . . . . . . . . . . . . 32
The Annotation Toolbar in Full Screen View . . . . . . . . . . . . . . 33
Showing, Hiding, and Moving the Toolbars . . . . . . . . . . . . . . . 34
Whiteboard Pens and Eraser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Writing and Erasing with Webster TS Models. . . . . . . . . . . . . . 35
Writing and Erasing with Webster LT Models . . . . . . . . . . . . . . 35
Writing and Erasing with Webster IPD and IRP Models . . . . . . 36
Using Webster with a Projector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Getting Started in Projection Mode . . . . . . . . . . . . . . . . . . . . . . . . 37
Alignment If You are Already in Projection Mode. . . . . . . . . . . 39
Using Webster in Projection Mode . . . . . . . . . . . . . . . . . . . . . . . . 39
The Projection Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Projection Mark-Ups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Snapshots in Other Applications . . . . . . . . . . . . . . . . . . . . . . . 42
Snapshots When Webster is the Active Application . . . . . . . . 43
Toggling Between Webster and Other Applications. . . . . . . . . . . 44
Using the On-Screen Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Using Projection with PowerPoint . . . . . . . . . . . . . . . . . . . . . . . . . 45
Printing in Projection Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Working with Snapshots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Creating a Snapshot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Taking Automatic Snapshots. . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Viewing Snapshots. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Selecting Snapshots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Working with Webster Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Creating a File. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Saving a File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Opening a File. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Closing a File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Password Protecting a File in Windows . . . . . . . . . . . . . . . . . . 52
Playing Back Snapshots. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
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III
Copying and Moving Snapshots . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Exporting Snapshots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Renaming Snapshots. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Deleting Snapshots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Editing Snapshots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Printing Snapshots in Windows . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Printing Colors in Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Customizing Headers and Footers in Windows . . . . . . . . . . . . 59
Printing Resolution. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Printing Snapshots on a Macintosh . . . . . . . . . . . . . . . . . . . . . . . 63
Adding a Backdrop to a Snapshot. . . . . . . . . . . . . . . . . . . . . . . . . 64
Creating a Backdrop File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Adding a Backdrop File to a Snapshot . . . . . . . . . . . . . . . . . . . 65
Inserting a Screen Shot as a Backdrop in Windows . . . . . . . . 66
Changing or Removing a Backdrop. . . . . . . . . . . . . . . . . . . . . . 67
Backdrops Provided with Webster . . . . . . . . . . . . . . . . . . . . . . 67
Sending a Snapshot via E-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Publishing a Snapshot as HTML or Adobe PDF. . . . . . . . . . . . . . . 70
NetMeeting and Webster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
NetMeeting Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Using Webster in a NetMeeting Conference . . . . . . . . . . . . . . . . . 72
Sharing the Webster Software in NetMeeting . . . . . . . . . . . . . 72
Using Webster with the NetMeeting Whiteboard. . . . . . . . . . . 73
Using the Conference Control Center . . . . . . . . . . . . . . . . . . . . 74
Conference View Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Using Webster Projection Mode with NetMeeting . . . . . . . . . . . . 76
Scrolling While Shared . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Troubleshooting NetMeeting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Webster Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Customizing General Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Customizing Pens and Erasers . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Customizing Sounds (TS Models Only). . . . . . . . . . . . . . . . . . . . . 82
Customizing Image Export . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Customizing Projection Mode Settings. . . . . . . . . . . . . . . . . . . . . 85
Customizing Playback Options . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Customizing Backdrops on a Macintosh . . . . . . . . . . . . . . . . . . . 87
Changing Colors in Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
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IV
Troubleshooting, Care, and Maintenance . . . . . . . . . . . . . . . . . . . . . . 90
Getting On-Line Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Troubleshooting Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Troubleshooting TS Whiteboard Hardware. . . . . . . . . . . . . . . . 91
Troubleshooting LT Whiteboard Hardware . . . . . . . . . . . . . . . . 92
Hardware Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
TS Whiteboard Calibration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
LT Hardware Calibration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Troubleshooting Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Care and Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Caring for the TS Whiteboard. . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Caring for the LT Whiteboard. . . . . . . . . . . . . . . . . . . . . . . . . . 100
Caring for the Markers, Stylus and Eraser . . . . . . . . . . . . . . . 100
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
What is Not Covered. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
How to Get Warranty Service . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Limitation of Damages and Implied Warranties. . . . . . . . . . . 102
How State Law Relates to the Warranty . . . . . . . . . . . . . . . . . 103
FCC Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
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1
Overview
Welcome to the Webster  Interactive Whiteboard. This manual
provides instructions for installing Webster TS (touch sensitive) and
LT (laser tracking) electronic whiteboards, and for operating the TS,
LT, IRP (interactive rear projection), and IPD (interactive plasma
display) systems.
What is Webster?
The Webster board is an interactive electronic whiteboard that
connects to your Windows PC or Macintosh PC. Capture anything you
write or draw on the board by printing it or by saving it on the
computer. The Webster software records all whiteboard activity for
you to save, use in other applications, print, or distribute.
Many Ways to Use Webster
Use Webster during a presentation or meeting to capture notes and
ideas. You can remain at the whiteboard; Webster gives you the tools
you need to write, erase, print, or capture a copy of the board.
GreenPen
BluePen
NarrowErase
WideErase
RedPen
BlackPen
EraseAll
Snapshot
Print
Snapshot
Tools
Back
Forward
Projection
ShowBoard
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2
The most basic way to use Webster is to print copies of the board
during your meeting using a printer that is also connected to the
computer.
In addition, the Webster software records what you write or draw, so
you can capture your whiteboard notes on the connected computer.
This enables you to add or erase, save, print, or distribute the
captured image using the features of the Webster software at any
time, even when the whiteboard is not turned on or connected to the
computer.
If you connect a projector to your system, the whiteboard becomes a
giant, interactive touch screen that enables you to operate your
computer while standing at the whiteboard. For instance, you can
control a presentation (using software such as PowerPoint) on your
computer while standing at the whiteboard simply by using a finger
or stylus as the mouse.
Since you can operate your computer and any software on it from the
whiteboard, you can write on the whiteboard to make notes next to
the projected computer image, and capture everything on the board
(both notes and projected image) using the Webster software.
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3
In Microsoft Windows, Webster is also compatible with Microsoft
NetMeeting, giving you fully interactive teleconferencing capabilities
from your Webster board.
About This Manual
This manual describes how to install and operate the Webster TS and
LT interactive whiteboards. This manual also describes operation of
Webster IRP and IPD interactive systems, although installation is
described separately.
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4
Installing the Webster TS Whiteboard
To install the Webster TS (touch sensitive) whiteboard models, follow
the steps in this section. If you have the Webster LT (laser tracking)
whiteboard, refer to “Installing the Webster LT Whiteboard” on
page 9. If you have one of the IRP or IPD models, the installation
instructions are provided separately.
Three installation options are available for the Webster TS
whiteboards, depending on your model.
•You can hang the TS 400 from a cubicle divider using the hang-
ers provided.
•You can mount it to a mobile stand available from your Webster
dealer. Installation instructions are provided with the mobile
stand. If you use this option, follow the mounting instructions
provided with the mobile stand, then proceed to “Connecting
Your Webster TS Whiteboard” on page 7.
•You can also mount any Webster TS whiteboard to a wall using
the instructions provided here.
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5
What Comes in the Box (TS Models Only)
11 Webster TS whiteboard
21 Webster TS whiteboard stylus
31 box of four dry-erase markers
41 Webster round eraser
51 AC power cord
61 serial port cable (12’ or 25’, depending on your model)
74 self-tapping sheet rock anchors (vary by model)
82 mounting brackets
94 Phillips screws
10 2 Velcro strips
11 1 Webster software CD (Mac/Windows)
12 1 user guide
13 1 peel-off quick start
14 2 cubicle hanging hooks (for some models)
1
2
5
6
7
8
9
10
11
12
14
3
4
1
2
3
56
4
13
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6
Mounting Your Webster TS Whiteboard on a Wall
You will need a tape measure, Phillips screwdriver, and drill.
To mount the Webster TS whiteboard on a wall:
1Choose a location with convenient access to your computer, an
AC power outlet, and any network connections or projectors you
are using.
2Carefully mark two drill hole locations as indicated below, based
on your Webster TS whiteboard model:
3Using the mounting plates as a template, mark two additional
drill hole locations that are 3/4
"
(19 mm) from the original hole.
4For sheet rock walls, screw the self-tapping sheet rock anchors
into the wall using a power driver, if available. Wall anchors for
Model Distance from the
floor to the holes
Distance between
hole locations
TS 400 74"
(1880 mm)
42"
(1070 mm)
TS 600 77”
(1950 mm)
62"
(1575 mm)
TS 800 77"
(1950 mm)
92"
(2335 mm)
92"
(2335 mm)
77" (1950 mm)
77" (1950 mm)
62"
(1575 mm) 42"
(1070 mm)
74" (1880 mm)
TS 800 TS 600 TS 400
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7
the TS 400 are plastic. Wall anchors for TS 600 and TS 800 are
metal.
note:NOTE:
If you are not installing on a sheet rock wall, you must provide your
own fasteners.
5Attach the mounting bracket to the wall anchors on the wall
using the four Phillips screws provided. Assure that the screws
are snug.
6With the help of an assistant, lift the board and hang it on the
mounting plates using the slots at the top corners of the board.
7Peel the backing off the front and back of the two Velcro strips.
8Attach Velcro strips to lower right and left corners on the back of
whiteboard and press against the wall.
To mount your whiteboard on an optional stand or easel, see the
instructions included with your stand or easel, or visit
www.polyvision.com.
Connecting Your Webster TS Whiteboard
Ensure that both your computer and whiteboard are powered off
before you make connections.
Velcro
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8
To connect the whiteboard to your computer:
1Plug the AC power cord into the power connector on the bottom
of the whiteboard, next to the serial port.
2Twist the cord behind the cable bracket.
3Plug the power cord into an electrical outlet.
4Plug the 9-pin male end of the serial port cable into the
whiteboard and tighten the screws.
5Plug the other end into your computer’s serial port (if necessary,
use a USB to 9-pin serial adapter available from your Webster
dealer).
note:NOTE:
The maximum serial port cable length is 25 feet (7.5 meters). For
greater distances, a serial amplifier is required (available at
computer networking suppliers).
AC power cord
9-pin serial cable
cable bracket
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9
Installing the Webster LT Whiteboard
To install the Webster LT (laser tracking) whiteboard models, follow
the steps in this section. If you have the Webster TS (touch sensitive)
whiteboard, refer to “Installing the Webster TS Whiteboard” on
page 4. If you have the IRP or IPD models, the installation
instructions are provided separately.
Any of the Webster whiteboards can be mounted on a wall using the
instructions provided here. The LT 4000 and LT 5000 models fit on a
mobile stand, enabling it to be easily moved from one room to
another. If you use that option, follow the instructions provided with
the mobile stand and then skip to “Connecting Your Webster LT
Whiteboard” on page 15.
The LT whiteboard is a combination of high-precision mechanical,
optical, and electronic components. If not installed properly, it may
not operate reliably, or it may not operate at all.
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10
What Comes in the Box (LT Models Only)
11 Webster LT whiteboard
21 magnetic whiteboard icon strip
31 Webster LT whiteboard stylus
41 box of four dry-erase markers
51 Webster small eraser
61 Webster large eraser
72 studded brackets
82 lower mounting spindles
92 upper mounting spindles
10 4 wall anchors
11 4 wall screws
12 1 serial port cable
13 1 AC power cord
14 1 user guide
15 1 Webster software CD (Mac/Windows)
16 2 V-slotted spacers
17 1 peel-off quick start
1calibration kit (inside the header cover; not shown)
15
14
117
2
3
4
65
7
16
8
9
11
10
13
12
1
2
3
56
4
EraseAll
Snapshot
Print
Snapshot
Tools
Back
Forward
Projection
ShowBoard
570-0183-00
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11
Mounting Your Webster LT Whiteboard on a Wall
You will need a tape measure, Phillips screwdriver, and drill.
To mount the Webster LT whiteboard on a wall:
1Choose a wall with convenient access to your computer, an AC
power outlet, and any network connections or projectors you are
using. Ensure that the selected wall is of solid construction, flat
and vertical to within 1/4
"
(6 mm) over the entire mounting area,
and free of any significant vibrations that might result from the
operation of nearby heavy equipment.
note:NOTE:
If you are not installing on a sheet rock wall, you must provide your
own fasteners.
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12
2Carefully mark four drill hole locations as indicated below,
based on your Webster LT whiteboard model.
3Drill the holes as marked, using an 11/32
"
or 3/8
"
(9 mm or
9.5 mm) drill bit.
4Insert the wall anchors into the holes and tap them into place
flush with the wall.
5Insert the screws into the wall anchors and tighten them firmly,
taking care not to let the wall anchors turn in the wall while
tightening the screws. Remove the screws prior to the next step
and discard the black washers used to help tighten the screws.
Model
Distance from the
floor to the top
holes
Horizontaldistance
between holes
Vertical distance
between holes
LT 4000 76"
(1930 mm)
49 5/16"
(1252 mm)
31 15/16"
(811 mm)
LT 5000 80"
(2025 mm)
56 1/2"
(1435 mm)
37 3/8"
(949 mm)
LT 6000 80"
(2025 mm)
65 5/16"
(1660 mm)
43 13/16"
(1112 mm)
80"
(2025 mm)
65 5/16"
(1660 mm)
LT 6000
31 15/16" (811 mm)
56 1/2"
(1435 mm)
LT 5000 LT 4000
49 5/16"
(1252 mm)
37 3/8" (949 mm)
43 13/16" (1112 mm)
76"
(1930 mm)
80"
(2025 mm)
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13
6Insert two screws through the two upper mounting spindles and
into the upper holes in the wall. Tighten the screws to the wall.
7Insert the remaining two screws through the two studded
mounting brackets and into the lower holes in the wall. Tighten
the screws to the wall.
8Thread the two lower mounting spindles onto the studded
mounting brackets and tighten until 1/2
"
(12 mm) of thread
shows between the mounting brackets and the spindles.
9By sight, or by using a carpenter’s level or plumb line, vertically
align the upper and lower spindles.
Webster_draft2.book.mif Page 13 Friday, October 11, 2002 10:07 AM

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10 With the help of an assistant, lift the board and position it so
that the slotted holes in the back of the board are directly in
front of the spindles on the wall.
First push the lower slotted holes over the lower spindles. Then
push the upper slotted holes over the upper spindles and ease
the board down onto all the spindles at once. The board should
come to rest, without force, on the top spindles. The two bottom
spindles should be floating about halfway up in their slotted
holes.
11 Check that the board is flat by sighting across the front of the
board or using your carpenter’s level or plumb line. If the board
is not flat, ensure all spindles are properly located in their
slotted holes and turn the lower spindles in or out to make the
board vertical.
12 Check both lower mounting spindles for end-play by pressing
with the heel of your hand against each lower corner of the
board. If there is noticeable end-play, slip one of the provided
mounting spindle spacers between the back of the board and
side view
Webster_draft2.book.mif Page 14 Friday, October 11, 2002 10:07 AM