Smart scoop Smartstart fresher litter box User manual

Printed in China 2010/8/v8 Please Recycle

SmartStart Guide for a

Fresher Litter Box

2www.smartscoop.com 19www.smartscoop.com

No-Touch Waste Bags

• Simply place No-Touch Waste Bags over the

waste tray – when it’s full, just toss!

• Seal away waste, clumps and odors

• Contains 24 biodegradable bags

Activated Carbon Filters

• Continuously absorbs odors and is easy to

discard along with a lled waste bag

• Safe, natural and non-toxic

• Individually wrapped to maintain

maximum effectiveness

Litter Catching Ramp

• Allows cats to easily access box

• Traps litter in grooves when cat exits

to reduce tracking

• Fits snugly in place for a secure t

Other Great SmartScoop® Products

For a Fresher Litter Box

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Customer Care

For more detailed information on setup, including pictures, instructions

and videos, please visit www.smartscoop.com.

If you have any questions that cannot be answered by visiting our

website, please contact our Customer Care Department.

Web: www.smartscoop.com

Email: customercare@smartscoop.com

Phone: 1-877-SCOOP44 (1-877-726-6744)

Please allow at least one business day to receive an answer via email.

SmartScoop is committed to your satisfaction, and we want you to

be happy with your purchase. We will do our best to resolve any

assembly, operation or performance issues with SmartScoop, but

we cannot accept returns or refund purchases made at retail stores.

All returns and refunds must go through the store, website or

catalog from which you purchased SmartScoop and are subject to

their return and refund policy.

Table of Contents

Introduction to SmartScoop® .................................................4

How It Works.........................................................................4

Safety Features and Precautions .........................................5

Unpacking Components .......................................................6

SmartScoop Parts List ..........................................................7

Setting Up SmartScoop ........................................................7

Indicator Light .....................................................................10

Using No-Touch Waste Bags & Activated Carbon Filters ...10

Using SmartScoop .............................................................. 11

Introducing Your Cat to SmartScoop .................................. 11

A Word About Litter .............................................................12

Care and Cleaning ..............................................................13

Warranty .............................................................................14

FAQ .....................................................................................15

Troubleshooting ..................................................................17

Customer Care ...................................................................18

Other Great SmartScoop Products ....................................19

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Introduction to SmartScoop®

Thank you for purchasing the SmartScoop Self-Scooping Litter Box!

SmartScoop was created to meet the challenge of litter box odor and

mess. We knew there was a need for a more effective automatic litter

box, so we designed an innovative solution to make your life easier.

Now you can spend more time with your cat and less time with the box!

This guide will help you set up the SmartScoop Self-Scooping Litter Box,

help your cat adjust to using the box, and provide care and cleaning

tips to keep it working smoothly and efciently.

If at anytime you need detailed information on setup, such as pictures,

instructions and videos, please visit www.smartscoop.com. You can also

give us feedback or suggestions by emailing comments@smartscoop.com

Enjoy your Fresher Litter Box!

Dr. Steve Tsengas

President and CEO

SmartScoop, an OurPet’s brand

How It Works

The SmartScoop Self-Scooping Litter Box features a sensor that detects

when your cat is in the box. Once the cat leaves the box, it begins a

15-minute countdown. After the countdown, SmartScoop begins a

cleaning cycle and scoops the box clean of waste and clumps.

Clumps and waste are deposited in the waste bin and the motor unit

returns to the “ready” position at the back of the box.

Troubleshooting

Issue Resolution

Mode light is blinking red or

Unit has encountered excessive resistance.

solid red Power off unit. Unlock clutch. Remove

obstruction. Move unit back to ready

position. Power unit back on.

Unit will not operate Make sure motor unit cord is connected

to power cord, and power cord is

plugged in to a functioning outlet.

Clutch may not be engaged.

Move motor / waste unit to the “ready”

position and engage clutch.

Be sure that the unit is powered on.

The MODE light will be solid green to

indicate it is in automatic mode.

Cleaning cycle doesn’t start Dirty sensor.

Clean sensor lens with a soft, dry cloth.

Waste unit and/or motor unit Make sure the motor unit and waste unit

binds and gets stuck are fully engaged. You should hear a

“CLICK” when assembling if they are

assembled properly

Close the rake safety door.

Unit struggles through a Litter level may be too high.

cleaning cycle

Litter may be built up near the edge of

the pan. Even out litter in the pan.

Waste is stuck behind rake Stop unit, lift rake and clear obstruction.

Waste lid isn’t closing The waste unit may be full.

Remove waste.

I can’t remove waste unit. Litter may have fallen into latch area

It seems to be stuck.

preventing latch from operating properly.

Vacuum litter from latch area.

More help can be found by

visiting www.smartscoop.com

or by calling

1-877-SCOOP44 (1-877-726-6744).

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?How often do I need to change the No-Touch Waste Bags?

All cats are different, but in a one-cat household, the No-Touch Waste

Bags should be replaced about once a week. If there is more than one

cat in your household, they may need to be changed more frequently.

?How often do I need to change the Activated Carbon Filters?

We recommend changing the lter every time you replace the waste

bag for maximum odor control.

?I have more than one cat. Can I still use SmartScoop?

Absolutely! SmartScoop features more usable litter area than most other

self-cleaning litter box which makes it ideal for multiple cat households.

?Are the electronics safe for use around my cat?

Yes. All electronics are safely enclosed in the motor unit where cats

cannot reach them.

?How often do I need to clean SmartScoop?

Self-cleaning litter boxes alleviate the daily chore of scooping the box,

but every self-cleaning litter box still needs routine maintenance. That’s

something that other litter box makers don’t want to tell you, but this is

where the SmartScoop really shines. Its simple design allows the unit to

be disassembled into easily-cleanable sections.

Every few days, you may need to remove small clumps that are too

small for the litter rake to pick up. We recommend a once-a-month

cleaning for the entire litter pan and waste unit, and replacement of

litter, for a one-cat household. If clumps are stuck to the litter

pan, remove using the provided scraper. For multiple cat homes,

maintenance may need to occur more frequently.

?How do I clean the litter pan and waste unit?

Cleaning SmartScoop’s components couldn’t be easier! Simply remove

the waste unit and motor unit from the litter pan and clean pan with

warm, soapy water. The litter rake can be removed from the waste unit

so that it can be cleaned as well.

Safety Features and Precautions

Do not use SmartScoop® until you have read and understand these

instructions, or damage may result.

NOTE: The safety features listed below are not all-inclusive. They are

meant to inform you of the major safety features and to warn you of

typical safety issues. IT IS NOT AN ABSOLUTE GUARANTEE OF

SAFETY.

• The SmartScoop Self-Scooping Litter Box features a sensor that detects

when your cat is in the box. Once your cat leaves the box, a 15-minute

countdown begins. If your cat goes back into the box during the

countdown, or if another cat enters, the countdown stops and resets.

• The motor unit will stop if it encounters excessive resistance.

• Avoid contact with moving parts. Do not insert your hand into the box if

the motor unit is moving.

• For added safety, SmartScoop comes with a breakaway power cord

that separates if someone trips over the cord. Keep the cord away from

areas where it could become a trip hazard. Do not operate the product

if the cord becomes frayed or damaged.

• Do not let small children play around the litter box. Closely supervise

any child that is assisting you in the care and operation of this product.

• Pregnant women, small children and those with reduced immune

systems should avoid coming into contact with cat waste to reduce the

risk of exposure to potentially dangerous organisms.

•

Always remember to wash your hands after handling used cat litter.

• NEVER clean SmartScoop with water, or disassemble unit, while

it is plugged in. Always unplug before use. Use care in cleaning

SmartScoop; some cleaning products may be harmful to your cat.

• This product is meant for indoor use only. Do not use in a wet

environment or harsh environment such as a garage, patio or attic.

• Not intended for kittens under 6 months of age.

• Use of accessories or attachments that are not recommended by the

manufacturer have not been tested for safety and could hinder the

operation of the product.

This product is intended for the safe elimination of cat waste.

DO NOT USE THIS PRODUCT FOR ANY OTHER PURPOSE.

WARNING: The power cord on this product contains lead, a chemical

known to the State of California to cause cancer, and birth defects or

other reproductive harm. Wash hands after handling.

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The SmartScoop® Self-Scooping Litter Box is packaged to provide

protection during shipping. Please remove all components from packing

material very carefully.

Please familiarize yourself with the contents of the package. If any

components are missing or damaged, please contact our customer care

professionals.

Packing bags are not toys! Please dispose of properly and keep

them away from children and pets!

Unpacking Components

POWER MODE

(1) Waste Unit

(1) Litter Pan

(1) Motor Unit

(1) Litter Rake

(1) Waste Tray

(1) Power Supply

(1) Litter Rake Comb

(1) Waste Deflector

Activated

Carbon Filters

(1) Green Unit

(6) Charcoal Unit

No-Touch

Waste Bags

(4) Green Unit

(24) Charcoal Unit

(1) Litter Catching Ramp

Charcoal Unit only

(1) Litter Catching Mat

Charcoal Unit only

FAQ (Frequently Asked Questions)

?What kind of litter can I use?

SmartScoop was designed to use clumping litters so you do not have

to switch cat litter (which can be very traumatic to a cat). We DO NOT

recommend using non-clumping clay litter, pine or newspaper based

litter. Using a clumping litter ensures that liquid waste will form solid

clumps that the unit can remove from the box.

?Can my kitten use SmartScoop?

We do not recommend SmartScoop for kittens under 6 months old or

when kittens under 6 months old are in the house.

?How much litter do I use?

Fill the SmartScoop with litter being careful not to exceed the

“Maximum” line on the inside of the litter pan. DO NOT OVERFILL

with litter. Overlling will cause damage to the motor unit.

?How often do I need to empty and reﬁll my litter?

In a one-cat household, the litter should be emptied and the box cleaned

and re-lled with fresh litter about once a month. If there is more than one

cat in your household, it may need to be changed more frequently.

?Will I ever need to add litter?

Since litter is removed daily, you may need to add a small amount of

litter every few days.

THE WARRANTIES AND REMEDIES CONTAINED HEREIN ARE EXCLU-

SIVE AND IN LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESS,

IMPLIED OR STATUTORY, INCLUDING ANY LIABILITY ARISING UNDER

ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A

PARTICULAR PURPOSE, STATUTORY OR OTHERWISE. THIS WARRANTY

GIVES YOU SPECIFIC LEGAL RIGHTS, WHICH MAY VARY FROM STATE

TO STATE.

For instructions regarding repair or replacement, please email

customercare@smartscoop.com or call 1-877-SCOOP44 (1-877-726-6744).

SmartScoop is committed to your satisfaction, and we want you to be

happy with your purchase. We will do our best to resolve any assembly,

operation or performance issues with SmartScoop, but we cannot

accept returns or refund purchases made at retail stores. All returns and

refunds must go through the store, website or catalog from which you

purchased SmartScoop and are subject to their return and refund policy.

Be sure to register your product online at www.smartscoop.com.

14 www.smartscoop.com 7www.smartscoop.com

• Disengage clutch (A) by

turning lever to the right

and slide motor unit (B)

off of litter pan.

•

To remove deector for cleaning, simply pull

tabs and pull deector upward, away from

litter box.

• Waste unit, waste tray, litter rake, waste deector

and litter pan can be washed with mild soap and water.

Rinse and dry components before reassembling unit.

• DO NOT SUBMERGE MOTOR UNIT IN WATER OR GET MOTOR WET.

If motor unit needs to be cleaned, wipe with a damp cloth and dry

immediately. Do not wash any components in a dishwasher.

It is important to keep the sensor lens clean and free of dust. After

adding or changing litter, wipe the sensor cover with a soft, dry cloth

to keep the sensor operating properly.

We have included a SmartScoop® litter rake comb that can be used to

remove any small litter clumps that may adhere to the rake. Simply

scrape the tines of the rake with the comb.

Warranty

Important: KEEP YOUR RECEIPT OF PURCHASE! You will need to

provide proof of purchase for any and all warranty claims.

SmartScoop, an OurPet’s brand, warrants that this Self-Scooping Litter

Box is free from defects due to faulty materials or workmanship. The

warranty period is for one (1) year and commences on the Date of

Purchase which is the date on your sales receipt. If your SmartScoop

Self-Scooping Litter Box does not function as warranted during the

warranty period, OurPet’s Company will, at its sole option, repair or

replace any components which fail in normal use. Such repairs or

replacement will be made at no charge to the customer for part(s),

provided that the customer shall be responsible for any transportation

cost(s). This warranty does not cover failures due to abuse, misuse,

accident or unauthorized alterations or repairs.

SmartScoop® Parts List

Detailed instructions, including pictures and videos, are available

online at www.smartscoop.com.

1 Locate motor unit - turn clutch handle

clockwise to the “unlocked” position.

2 Align motor unit with litter pan edge as shown, slide forward until

leading edge is aligned with line on litter pan (an arrow points to

the line (A)).

Align

Top Rail

POWER MODE

Setting Up SmartScoop

Description 1070011342 Part No. 1070011346 Part No.

(Green) (Charcoal)

Motor Unit 11342027 11347027

Waste Unit 11342028 11347028

Latch Cover 11342029 11347029

Waste Unit Lid 11342030 11347030

Litter Pan 11342031 11347031

Litter Rake 11342032 11342032

Waste Tray 11342033 11347033

Power Supply 11342034 11342034

Litter Rake Comb 11342035 11347035

Litter Catching Ramp N/A 11347037

Waste Deector 11342036 11347036

Litter Catching Mat N/A 11347038

POWER MODE

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3 Engage clutch by turning the lever

counterclockwise to the “locked” position

4 Lift the plastic latch cover, and align waste unit vertically above

motor unit, push down lightly until waste unit aligns and latches

engage (you will hear a “CLICK”).

! Make sure the waste unit

and motor unit are fully

engaged and there is no

gap between them (A).

! Make sure that latch is

engaged (B).

Next, place the straight end of the litter rake into the hole in the waste

unit (A). Then insert the curved end into the rake slot with the end

pointing upward (B). Note: you will need to hold the rake safety door

open to assemble the litter rake properly. When you release the rake

safety door, it will spring closed.

6 Close the latch cover (A). The rake safety door should always be

closed (B).

POWER MODE

CORRECT

INCORRECT

POWER MODE

OPEN

CLOSED

RAKE SAFETY DOOR

Care and Cleaning

We do not recommend turning off the SmartScoop® Self-Scooping

Litter Box at night. In order to operate efciently, the unit must be

able to clean the box after a cat has used it. If the unit is off all night,

extremely large clumps can develop which could keep the unit from

operating properly. Cats are most active at night so SmartScoop needs

to remain powered on to take care of their nighttime trips to the litter box.

Let’s be honest. Self-Scooping litter boxes alleviate the daily chore

of scooping the box, but every litter box needs routine maintenance.

SmartScoop has been designed with ease of cleaning in mind. Its

simple design allows the unit to be disassembled into easily-cleanable

sections. All of the sensitive electronics are contained in the motor

unit, which must never get wet. All other parts of the litter box can be

submerged in warm, soapy water for cleaning.

To disassemble for routine cleaning and maintenance:

• Unplug unit from power source.

• Disconnect power cord.

• To clean metal rake, open plastic latch cover (1), open rake safety door

(2) and pull rake up and away from waste unit (3).

• To remove waste unit, ip up latch cover (1), depress black latch (2)

and lift waste unit straight up and away from motor unit (3).

POWER MODE

123

POWER MODE

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A Word About Litter

We know changing litters can be traumatic for your cat, so we made

sure that the SmartScoop Self-Scooping Litter Box could use any

clumping litter. Using your regular litter will also help your cat quickly

adjust to using a new litter box. Fill the box with clumping litter, and it’s

ready to go!

Only clumping cat litter should be used with SmartScoop. We DO NOT

recommend using non-clumping clay litter, pine or newspaper based

litter. SmartScoop relies on a litter’s clumping properties to help pick up

and dispose of waste, and these types of litter do not clump.

If you are currently using a pine or paper litter, you can easily transition

to using a clumping litter. For the rst few days, use the old litter in the

SmartScoop box without plugging in the unit. Next, create a layer in the

bottom of the pan with the old litter and create a layer of clumping litter

on top. Every few days add more clumping litter and remove more of

the old litter until the box is entirely clumping litter. This will make the

litter transition less stressful for your cat.

Caution - DO NOT overll with litter!

Do not exceed the “Maximum” line

indicated inside litter pan. Overlling will make it much harder for the

unit to operate and will cause premature failure of the motor unit.

SmartScoop® is relatively quiet when operating, but it will help to leave

the unit unplugged for a few days so your cat begins using it just like an

ordinary litter box.

Once your cat has become comfortable with SmartScoop, do not clean

the old litter box because cats will choose a clean box over a dirty one.

7 To install the waste deector, snap it into the

groove located at the end of the litter box. The

smooth side of the deector should face the

inside of the litter box.

8 Locate AC power supply. Connect

breakaway power supply cord to

cord originating from motor unit.

9 Fix power supply cord collar from

motor unit into the slot located on

the underside of the litter pan.

10 Fill with clumping litter.

Do not exceed the

“Maximum” line

indicated inside

litter pan.

Overlling will

damage the motor unit.

11 Plug AC power supply into outlet.

12 Press POWER button on motor unit to

power-on SmartScoop (Clutch lever must be

rotated into “locked” position to turn on power).

When SmartScoop is on, the MODE light will

be solid green.Your litter box is now ready to go and will automatically

complete a cleaning cycle 15 minutes after your cat leaves the box.

CLUMPING

LITTER

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Mode Indicator Light

The MODE indicator light shows the status of

SmartScoop® Self-Scooping Litter Box:

Green, solid: Unit is powered on and monitoring

for cat activity.

Green, blinking: Unit has detected a cat and is wait-

ing 15 minutes to begin cleaning cycle.

Red, solid: Unit has encountered excessive re-

sistance. Turn off the unit, unlock the clutch, remove obstruction, slide

waste unit back into “ready” position, lock clutch and turn it back on.

Red, blinking: Last cleaning cycle failed to complete. Unit has detected

a cat and is waiting 15 minutes to begin cleaning cycle.

Using No-Touch Waste Bags

and Activated Carbon Filters

To install SmartScoop No-Touch Waste Bags, simply slide bag over

waste tray and push it down so bag hugs walls and creates a place for

waste to accumulate. Tuck bag excess under waste tray handle. Lightly

push tray into waste unit so it ts snugly.

To remove No-Touch Waste Bags when they are full, simply peel back

the bag over the waste tray and tie it closed. Disposing of litter is easy,

clean and you never have to come in contact with clumps and waste.

To install Activated Carbon Filter, simply place lter

in square located on waste tray lid and press lter

onto pin. We recommend replacing the activated

carbon lter every time you replace the waste bag

to keep odors to a minimum.

Before powering on SmartScoop, make sure the following are in order:

• Clutch is in the “locked” position

• Waste unit is securely fastened to the motor unit (you’ll hear a “CLICK”)

• Rake is properly installed and rake safety door is closed

• Power cord is properly fastened to underside of pan and the unit is

plugged in

Do not manually force motor unit while moving or stationary; this may

damage gears or motor.

To begin operation, press the POWER button. SmartScoop is in

automatic mode. The MODE light will be solid green, indicating power is

on. SmartScoop will be at rest until a cat is detected. Upon detecting a

cat leaving, SmartScoop will begin a 15-minute countdown before begin-

ning a cleaning cycle. This countdown will be indicated by the MODE

LED blinking green. To avoid injury and ensure proper waste removal,

any further cat activity in the box will reset this countdown.

If the MODE LED is red, something may be disturbing the path of

travel. If this is the case, turn off the unit, unlock the clutch, remove

obstruction, slide waste unit back into “ready” position, lock clutch and

turn it back on.

Using SmartScoop®

Introducing Your Cat to SmartScoop®

Here are some tips: