SMART KAPP42 User manual

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USER’S GUIDE
FOR MODEL KAPP42

smarttech.com/kb/170769
Product registration
If you register your SMART product, we’ll notify you of new features and software upgrades.
Register online at smarttech.com/registration.
Keep the following information available in case you need to contact SMARTSupport.
Serial number:
Date of purchase:
Trademark notice
DViT, kapp, smarttech, the SMART logo and all SMART taglines are trademarks or registered trademarks of SMARTTechnologiesULC in the U.S. and/or other
countries. Apple, App Store, iPhone and iPad are trademarks of Apple Inc., registered in the U.S. and other countries. Android and GooglePlay are trademarks
of Google Inc. The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative
Commons 3.0 Attribution License. The Bluetooth word mark is owned by the Bluetooth SIG, Inc. and any use of such marks by SMARTTechnologiesULC is under
license. All other third-party product and company names may be trademarks of their respective owners.
Copyright notice
© 2015SMARTTechnologiesULC. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or
translated into any language in any form by any means without the prior written consent of SMARTTechnologiesULC. Information in this manual is subject to change
without notice and does not represent a commitment on the part of SMART.
This product and/or use thereof covered by one or more of the following U.S. patents.
www.smarttech.com/patents
01/2015

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Important information
WARNING
lYour SMART product includes instructions for installation on metal and wood stud walls and
certain masonry wall types only. A SMART hardware kit is available for these types of
installation (Part No. 1024563). In the event that you need to install your SMART product on
reinforced concrete walls, walls with plaster lath finishing or other types of walls, refer to
your local building authority for instructions, recommendations and safe work practices.
lDo not open or disassemble the SMART product. You risk electrical shock from the high
voltage inside the casing. Opening the casing also voids your warranty.
lEnsure that any cables extending across the floor to your SMART product are properly
bundled and marked to avoid a trip hazard.
lEnsure your installation complies with local building and electrical codes.
lFailure to follow the installation instructions shipped with your SMART product could result in
personal injury and product damage which may not be covered by your warranty.
lTo reduce the risk of fire or electric shock, do not expose the SMART product to rain or
moisture.
lUse SMART supplied mounting hardware or hardware that is designed to properly support
the weight of your product.
lUse the power cable provided with this product. If a power cable is not supplied with this
product, please contact your supplier. Use only power cables that match the AC voltage of
the power outlet and that comply with your country’s safety standards.
lDo not place any heavy objects on the power cable. Damage to the cable could cause
shock, fire or product damage which may not be covered by your warranty.

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Contents
Important information i
Chapter 1: Welcome 1
About your capture board 1
About this guide 3
Supported browsers 3
Other documentation and resources 4
Chapter 2: Using your capture board 7
Writing on your capture board 8
Connecting your mobile device to your captureboard 8
Sharing and saving your notes 13
Chapter 3: Using a premium subscription 19
Upgrading to a premium subscription 19
Setting premium subscription sharing preferences 20
Cancelling your premium subscription 21
Chapter 4: Maintaining your capture board 23
Cleaning your capture board 23
Transporting your capture board 25
Replacing the markers and eraser 25
Chapter 5: Troubleshooting your capture board 27
Resolving hardware issues using the indicatorlights 27
Resolving app issues 29
Appendix A: Hardware environmental compliance 31
Waste Electrical and Electronic Equipment (WEEE) 31
More information 31

Chapter 1
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Chapter 1: Welcome
About your capture board 1
Capture board 2
Dry erase markers and eraser 2
Mounting bracket and hardware 2
SMARTkapp app 3
About this guide 3
Supported browsers 3
Mobile devices 3
Android devices 3
Apple devices 3
Desktop 3
Other documentation and resources 4
Specifications 4
Installation instructions 4
Tutorial and Help 4
Training 4
Frequently asked questions 4
Support center and knowledge base 5
This chapter introduces you to your SMARTkapp™ capture board and this guide.
About your capture board
The SMARTkapp capture board enables you to collaborate with others in a simple but powerful
way. Write and draw on the capture board like you would a regular dry erase board. You can then
connect a Bluetooth®-enabled mobile device to the capture board by scanning a QuickResponse
(QR) code or by tapping the NearField Communication (NFC) tag. When you first connect your
mobile device, you’re directed to the AppleAppStore or GooglePlay™ store to download the
SMARTkapp app. After you download and install the app, you can use it to connect to your
capture board and share content with others.

CHAPTER 1
WELCOME
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The SMARTkapp capture board product consists of the following components:
lCapture board
lDry erase markers and eraser
lMounting bracket and hardware
lSMARTkapp app
Capture board
The capture board features SMART’s proprietary DViT® (DigitalVisionTouch)
technology on a 42" (107cm) writing surface. DViT technology captures the
notes you make on the capture board using the dry erase markers and eraser.
The capture board’s Bluetooth® 4.0 wireless technology (for Apple mobile
devices) or Bluetooth 2.1 + EDR wireless technology (for Android™ mobile
devices) then transfers your notes as a digital image to a connected mobile
device. Alternatively, you can save your notes to a FAT-formatted USB drive by
connecting it to the capture board’s USB 2.0 Type-A receptacle. You can also
use the capture board’s standard 500 mA USB 2.0 Type-A receptacle to charge
your smart phone.
Dry erase markers and eraser
Your capture board comes with three dry erase markers and an eraser that are specially designed
to work with the captureboard.
The capture board includes holders for one marker and the eraser as well as a storage area (on the
back of the capture board) for the other two markers.
Mounting bracket and hardware
You can mount your capture board on a wall using the supplied mounting bracket and hardware.
Alternatively, you can mount the capture board using a standard VESA® 400 mm × 400 mm
mounting bracket.

CHAPTER 1
WELCOME
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SMARTkapp app
The SMARTkapp app enables you to connect your Apple or Android mobile device to your
capture board and then do the following:
lView notes you write on your capture board on your mobile device
lShare your notes with others
lSave your notes
About this guide
This guide explains how to use your capture board. It includes the following information:
lHow to use your capture board and the SMARTkapp app
lHow to maintain your capture board for years of use
lHow to troubleshoot issues with your capture board
This guide is intended for individuals who use and maintain capture boards. Other documentation
and resources are available for individuals who install capture boards.
Supported browsers
Mobile devices
Android devices
GoogleChrome™ for Android 39.0.2171.93 or later
Apple devices
Safari 8 or later
Desktop
lSafari 8.0 or later
lGoogle Chrome 39.0.2171.95 or later
lMozilla Firefox® 34.0.5 or later
lInternet Explorer® 10 or later

CHAPTER 1
WELCOME
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Other documentation and resources
SMART provides an extensive library of documentation and resources for your capture board.
Specifications
The SMARTkapp 42" capture board specifications (smarttech.com/kb/170770) define the
captureboard’s dimensions, weight, recommended operating and storage temperatures, power
specifications and other important information.
Installation instructions
Your capture board comes with installation instructions that explain how to mount the
captureboard using the supplied mounting bracket and hardware.
If you misplaced the installation instructions, you can download them from
smarttech.com/kb/170768.
Tutorial and Help
When you first start the SMARTkapp app on your mobile device, a tutorial opens. This tutorial
explains how to connect your mobile device to your capture board and share and save your notes
(see Installing the app and starting it for the first time on page10).
You can view the tutorial subsequent times. You can also view troubleshooting and support
information in the Help.
For Android devices, you can open the tutorial by pressing Menu > Settings on the app home
screen and then pressing Tutorial.
For Apple devices, you can open the tutorial by pressing Settings on the app home screen and
then pressing Tutorial.
Training
The SMART training website (smarttech.com/trainingforbusiness) includes an extensive library of
training resources you can refer to when learning how to use your capture board.
Frequently asked questions
For answers to common questions about the capture board, see SMARTkapp capture board
frequently asked questions (smarttech.com/kb/170793).