SMART KAPP42 User manual

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USER’S GUIDE
FOR MODEL KAPP42

smarttech.com/kb/170769
Product registration
If you register your SMART product, we’ll notify you of new features and software upgrades.
Register online at smarttech.com/registration.
Keep the following information available in case you need to contact SMARTSupport.
Serial number:
Date of purchase:
Trademark notice
DViT, kapp, smarttech, the SMART logo and all SMART taglines are trademarks or registered trademarks of SMARTTechnologiesULC in the U.S. and/or other
countries. Apple, App Store, iPhone and iPad are trademarks of Apple Inc., registered in the U.S. and other countries. Android and GooglePlay are trademarks
of Google Inc. The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative
Commons 3.0 Attribution License. The Bluetooth word mark is owned by the Bluetooth SIG, Inc. and any use of such marks by SMARTTechnologiesULC is under
license. All other third-party product and company names may be trademarks of their respective owners.
Copyright notice
© 2015SMARTTechnologiesULC. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or
translated into any language in any form by any means without the prior written consent of SMARTTechnologiesULC. Information in this manual is subject to change
without notice and does not represent a commitment on the part of SMART.
This product and/or use thereof covered by one or more of the following U.S. patents.
www.smarttech.com/patents
01/2015

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Important information
WARNING
lYour SMART product includes instructions for installation on metal and wood stud walls and
certain masonry wall types only. A SMART hardware kit is available for these types of
installation (Part No. 1024563). In the event that you need to install your SMART product on
reinforced concrete walls, walls with plaster lath finishing or other types of walls, refer to
your local building authority for instructions, recommendations and safe work practices.
lDo not open or disassemble the SMART product. You risk electrical shock from the high
voltage inside the casing. Opening the casing also voids your warranty.
lEnsure that any cables extending across the floor to your SMART product are properly
bundled and marked to avoid a trip hazard.
lEnsure your installation complies with local building and electrical codes.
lFailure to follow the installation instructions shipped with your SMART product could result in
personal injury and product damage which may not be covered by your warranty.
lTo reduce the risk of fire or electric shock, do not expose the SMART product to rain or
moisture.
lUse SMART supplied mounting hardware or hardware that is designed to properly support
the weight of your product.
lUse the power cable provided with this product. If a power cable is not supplied with this
product, please contact your supplier. Use only power cables that match the AC voltage of
the power outlet and that comply with your country’s safety standards.
lDo not place any heavy objects on the power cable. Damage to the cable could cause
shock, fire or product damage which may not be covered by your warranty.

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Contents
Important information i
Chapter 1: Welcome 1
About your capture board 1
About this guide 3
Supported browsers 3
Other documentation and resources 4
Chapter 2: Using your capture board 7
Writing on your capture board 8
Connecting your mobile device to your captureboard 8
Sharing and saving your notes 13
Chapter 3: Using a premium subscription 19
Upgrading to a premium subscription 19
Setting premium subscription sharing preferences 20
Cancelling your premium subscription 21
Chapter 4: Maintaining your capture board 23
Cleaning your capture board 23
Transporting your capture board 25
Replacing the markers and eraser 25
Chapter 5: Troubleshooting your capture board 27
Resolving hardware issues using the indicatorlights 27
Resolving app issues 29
Appendix A: Hardware environmental compliance 31
Waste Electrical and Electronic Equipment (WEEE) 31
More information 31

Chapter 1
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Chapter 1: Welcome
About your capture board 1
Capture board 2
Dry erase markers and eraser 2
Mounting bracket and hardware 2
SMARTkapp app 3
About this guide 3
Supported browsers 3
Mobile devices 3
Android devices 3
Apple devices 3
Desktop 3
Other documentation and resources 4
Specifications 4
Installation instructions 4
Tutorial and Help 4
Training 4
Frequently asked questions 4
Support center and knowledge base 5
This chapter introduces you to your SMARTkapp™ capture board and this guide.
About your capture board
The SMARTkapp capture board enables you to collaborate with others in a simple but powerful
way. Write and draw on the capture board like you would a regular dry erase board. You can then
connect a Bluetooth®-enabled mobile device to the capture board by scanning a QuickResponse
(QR) code or by tapping the NearField Communication (NFC) tag. When you first connect your
mobile device, you’re directed to the AppleAppStore or GooglePlay™ store to download the
SMARTkapp app. After you download and install the app, you can use it to connect to your
capture board and share content with others.

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The SMARTkapp capture board product consists of the following components:
lCapture board
lDry erase markers and eraser
lMounting bracket and hardware
lSMARTkapp app
Capture board
The capture board features SMART’s proprietary DViT® (DigitalVisionTouch)
technology on a 42" (107cm) writing surface. DViT technology captures the
notes you make on the capture board using the dry erase markers and eraser.
The capture board’s Bluetooth® 4.0 wireless technology (for Apple mobile
devices) or Bluetooth 2.1 + EDR wireless technology (for Android™ mobile
devices) then transfers your notes as a digital image to a connected mobile
device. Alternatively, you can save your notes to a FAT-formatted USB drive by
connecting it to the capture board’s USB 2.0 Type-A receptacle. You can also
use the capture board’s standard 500 mA USB 2.0 Type-A receptacle to charge
your smart phone.
Dry erase markers and eraser
Your capture board comes with three dry erase markers and an eraser that are specially designed
to work with the captureboard.
The capture board includes holders for one marker and the eraser as well as a storage area (on the
back of the capture board) for the other two markers.
Mounting bracket and hardware
You can mount your capture board on a wall using the supplied mounting bracket and hardware.
Alternatively, you can mount the capture board using a standard VESA® 400 mm × 400 mm
mounting bracket.

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WELCOME
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SMARTkapp app
The SMARTkapp app enables you to connect your Apple or Android mobile device to your
capture board and then do the following:
lView notes you write on your capture board on your mobile device
lShare your notes with others
lSave your notes
About this guide
This guide explains how to use your capture board. It includes the following information:
lHow to use your capture board and the SMARTkapp app
lHow to maintain your capture board for years of use
lHow to troubleshoot issues with your capture board
This guide is intended for individuals who use and maintain capture boards. Other documentation
and resources are available for individuals who install capture boards.
Supported browsers
Mobile devices
Android devices
GoogleChrome™ for Android 39.0.2171.93 or later
Apple devices
Safari 8 or later
Desktop
lSafari 8.0 or later
lGoogle Chrome 39.0.2171.95 or later
lMozilla Firefox® 34.0.5 or later
lInternet Explorer® 10 or later

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WELCOME
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Other documentation and resources
SMART provides an extensive library of documentation and resources for your capture board.
Specifications
The SMARTkapp 42" capture board specifications (smarttech.com/kb/170770) define the
captureboard’s dimensions, weight, recommended operating and storage temperatures, power
specifications and other important information.
Installation instructions
Your capture board comes with installation instructions that explain how to mount the
captureboard using the supplied mounting bracket and hardware.
If you misplaced the installation instructions, you can download them from
smarttech.com/kb/170768.
Tutorial and Help
When you first start the SMARTkapp app on your mobile device, a tutorial opens. This tutorial
explains how to connect your mobile device to your capture board and share and save your notes
(see Installing the app and starting it for the first time on page10).
You can view the tutorial subsequent times. You can also view troubleshooting and support
information in the Help.
For Android devices, you can open the tutorial by pressing Menu > Settings on the app home
screen and then pressing Tutorial.
For Apple devices, you can open the tutorial by pressing Settings on the app home screen and
then pressing Tutorial.
Training
The SMART training website (smarttech.com/trainingforbusiness) includes an extensive library of
training resources you can refer to when learning how to use your capture board.
Frequently asked questions
For answers to common questions about the capture board, see SMARTkapp capture board
frequently asked questions (smarttech.com/kb/170793).

CHAPTER 1
WELCOME
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Support center and knowledge base
The Support center (smarttech.com/support) includes documentation and a knowledge base that
you can refer to when performing maintenance on your capture board or troubleshooting issues
with your captureboard.

Chapter 2
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Chapter 2: Using your capture board
Writing on your capture board 8
Connecting your mobile device to your captureboard 8
About QR codes and NFC 9
Installing the app and starting it for the first time 10
Connecting your mobile device using the app 11
Viewing notes on your mobile device 12
Disconnecting your mobile device 13
Sharing and saving your notes 13
Sharing your notes 14
Saving snapshots of your notes using the app 14
Saving snapshots 15
Viewing and changing the order of snapshots 15
Exporting snapshots 16
Deleting snapshots 17
Saving snapshots of your notes to a USB drive 18
This chapter explains how to use your capture board. Using your capture board involves three
high-level steps:
Step Description Reference
Writing on your capture board Page8
Connecting your mobile device to your
captureboard
Page8
Sharing and saving your notes Page13

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Writing on your capture board
You can write and erase notes on your capture board like you do on a
traditional dry erase board.
lUse the markers provided with your capture board to write or draw.
lUse the eraser provided with your capture board to erase notes.
lEnsure your hands, arms and any loose clothing don’t touch your capture
board’s surface as you write or erase notes.
For information on replacing the capture board’s markers and eraser, see
Replacing the markers and eraser on page25.
Connecting your mobile device to your
captureboard
Before you can share the notes you have written on your capture board with others, you need to
connect your mobile device to the capture board.
You can connect the following types of mobile devices to your capture board:
Device type Requirements Connection options
Apple liOS 7.1 or later operating system
software
l50 MB of storage
liPhone 4S or later
lThird generation iPad or later
lFirst generation iPad mini or later
lFifth generation iPodtouch or
later
Scan the capture board’s unique
QR code

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Device type Requirements Connection options
Android lAndroid 4.1 (Jelly Bean) or later
operatingsystem
l50 MB of storage (internal or
SDcard)
l1024 MB of RAM
l720p or better screen resolution
lBluetooth 2.1 + EDR1
lNFC (recommended)
l3 megapixel or better rear-facing
camera (recommended)
lScan the capture board’s unique
QR code
lTap the capture board’s NFC tag
NOTE
Most of the SMARTkapp app’s features are identical across iOS operating system software and
Android operating systems. However, some features are available for only one of these
operating systems. The remainder of the user’s guide highlights these features with the following
icons:
iOS operating system software Android operating systems
When you first connect a mobile device, you’re prompted to install an app. You can then use the
app to share notes you have written on your capture board with others.
About QR codes and NFC
As noted in the previous section, you can connect your mobile device to your capture board by
scanning the capture board’s QR code or by tapping the capture board’s NFC tag.
lA QR code is a type of bar code. If your mobile device has a rear-facing camera and a
QRcode scanning app, you can scan QR codes like the one on your capture board. Your
mobile device then executes the QR codes’ commands. Typically, QR codes’ commands
display messages or open web pages.
1Compatible with Bluetooth 3.0 and dual-mode Bluetooth 4.0

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lNFC is a wireless technology that enables you to connect your mobile device and another
device, such as your capture board, by holding your mobile device a short distance from (or
“tapping”) the other device.
NOTE
Currently, you are unable to connect the capture board to an iPhone 6 using the mobile
device’s NFC support.
TIP
Refer to your mobile device’s documentation for the location of its NFC radio. When
connecting your mobile device to the capture board, you might need to move the mobile
device back and forth until its NFC radio detects the capture board’s NFC tag.
Installing the app and starting it for the first time
The SMARTkapp app enables you to connect your mobile device to your capture board, view
notes you write on your capture board on your mobile device and share and save your notes. You
can install the app on your mobile device by scanning your capture board’s QR code or by tapping
its NFC tag.
To install the app
1. Do one of the following:
a. Start the QR code scanning app on your mobile device,
and then hold your mobile device’s rear-facing camera
over your capture board’s QR code to scan it.
b. Enable NFC in your mobile device’s settings (if it isn’t
already enabled), and then hold your mobile device near
your capture board’s NFC tag .
The Apple AppStore or GooglePlay opens.
2. Download and install the app.
To start the app for the first time
1. Start the SMARTkapp app on your mobile device.
The app tutorial appears.

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2. Use the swipe gestures to progress through the screens of the tutorial.
Previous screen Next screen
3. Press Done when you have completed the tutorial.
The app home screen appears.
TIP
If you want to view the tutorial again, press Settings on the app home screen and then
press Tutorial.
Connecting your mobile device using the app
After you install the SMARTkapp app, you can use it to connect your mobile device to your
capture board by QR code or by NFC.
NOTE
Some Android mobile devices require you to accept a pairing request to connect to the capture
board. Swipe down on the screen to access the notification drawer and accept the pairing
request.
To connect your mobile device by QR code
1. Start the SMARTkapp app on your mobile device.

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2. Hold your mobile device’s rear-facing camera still over your capture board’s QR code so that
the QR code appears in the center of the app screen.
The app connects your mobile device to your capture board.
NOTE
If the app doesn’t connect your mobile device to your capture board, move your mobile
device closer to or further away from the capture board so that the app can capture the QR
code.
To connect your mobile device by NFC
1. Enable NFC in your mobile device’s settings (if it isn’t already enabled).
2. Hold your mobile device near your capture board’s NFC tag .
The SMARTkapp app starts and connects your mobile device to your
capture board.
Viewing notes on your mobile device
When your mobile device and capture board are connected, you can view the notes you’ve
written on your capture board on your mobile device. As you write or erase notes, the changes
appear on your mobile device automatically.
By default, your mobile device displays your capture board’s entire writing surface. You can zoom
in, zoom out and pan using gestures:
Zoom in Zoom out Pan

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NOTE
As you zoom in or out, grid lines appear on the writing surface to indicate the level of
magnification.
Disconnecting your mobile device
Your mobile device disconnects from your capture board automatically in the following situations:
lYou close the app.
lThe app closes automatically after a period of non-use.
lYour capture board is outside of your mobile device’s Bluetooth communication range, which
is approximately 33' (10 m).
To manually disconnect your mobile device:
lIn the SMARTkapp app, press Close at the top left corner on your mobile device
OR
lHold Bluetooth on your capture board until it turns solid red.
NOTE
When you connect an Android mobile device to your capture board, an icon appears in the
notification area. This icon indicates when the mobile device is connected to your
captureboard:
Connected Disconnected
Sharing and saving your notes
Unlike a traditional whiteboard, your capture board
enables you to share your notes with others and save them
for later reference. Specifically, you can do the following:
lShare your notes with others as you write them on
your capture board
lSave snapshots of your notes using the app
lSave snapshots of your notes to a USB drive

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Sharing your notes
After you connect your mobile device to your capture board, you can use the SMARTkapp app to
invite up to five others to view your notes on their mobile devices or computers. When others
receive your invitation to view your notes, they press or click a link to view your notes in their
Internet browsers; they don’t need to install additional software or otherwise configure their mobile
devices or computers.
As you make changes to your notes, others see these changes in real time. They can also zoom in
or out, and save, view and export snapshots.
NOTE
You can share your notes only as long as the SMARTkapp app is running on your mobile device
and your mobile device is connected to your capture board. However, you can export saved
snapshots of notes without connecting your mobile device to your capture board (see Sharing
your notes above).
To share your notes
1. Connect your mobile device to your capture board (see Connecting your mobile device using
the app on page11).
2. Press Invite > Send Link.
3. Select the app you want to use to send the invitation.
4. Use the selected app to send the invitation.
Saving snapshots of your notes using the app
As you write notes on your capture board, you might want to save snapshots on occasion to
capture how your notes change during your note-taking session.
After you save snapshots, you can do the following:
lView the snapshots
lChange the order of the snapshots (Apple mobile devices only)
lShare the snapshots as JPEG or PDF files to share with others
lDelete the snapshots