Snap-On PRO-LINK EDGE Instructions for use

PRO-LINK®EDGE EEHD959001
HARDWARE AND SOFTWARE
USER’S MANUAL

PRO-LINK® Edge Hardware and Software User’s Manual
IDSC Holdings LLC retains all ownership rights to the PRO-LINK® Edge and its documentation. The PRO-LINK®
Edge source code is a confidential trade secret of IDSC Holdings LLC. You may not decipher or decompile PRO-
LINK® Edge software, develop source code for the PRO-LINK® Edge, or knowingly allow others to do so. ThePRO-
LINK® Edge and its documentation may not be sublicensed or transferred without the prior written consent of IDSC
Holdings LLC.
This guide, as well as the software it describes, is furnished under license and may only be used or copied in
accordance with the terms of such license. The content of this guide is furnished for informational use only, is subject
to change without notice, and should not be construed as a commitment by IDSC Holdings LLC. IDSC Holdings LLC
assumes no responsibility or liability for any errors or inaccuracies that may appear in this guide.
Except as permitted by such license, no part of this publication may be reproduced, or transmitted, in any form or by
any means, electronic, mechanical, or otherwise, without the prior written permission of IDSC Holdings LLC.
PRO-LINK is a registered trademark of IDSC Holdings LLC.
Snap-on is a trademark of Snap-on Incorporated.
©2019 Snap-on Incorporated. All other marks are trademarks or registered trademarks of the respective holders.
Pictures for illustration purposes only. Specifications are subject to change without notice.
Snap-on
2801 80th St.,
Kenosha, WI 53143
www.snapon.com
EEHD959001 Revised: 11/15/2019

PRO-LINK
®
Edge Hardware and Software User’s Manual iii

Chapter 1:
Using this Manual ..................................................1
Manual Overview ...........................................................................2
Conventions ...................................................................................3

Chapter 2:
Hardware and User Interface Overview ...................5
Component Checklist ....................................................................6
Product Specifications ...................................................................7
Hardware Overview .......................................................................9
Front View ............................................................................................9
Top View ............................................................................................10
Back View ...........................................................................................11
Back View Showing Battery Pack .......................................................12
Monitoring Battery Power ................................................................13
Disposing of the Battery Pack .........................................................14
User Interface Overview ..............................................................15
The Main Menu ..................................................................................15
Vehicle Scan ......................................................................................20
The Diagnostics Menu ....................................................................21
The Drop-down Menu: Connected Status .......................................22
The Vehicle History Menu ..................................................................23
The Settings Menu .............................................................................24
The Applications Menu .......................................................................25
The Support Menu ..............................................................................26
Navigational Features ........................................................................27
Screen Icons ...................................................................................27

iv PRO-LINK
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Edge Hardware and Software User’s Manual

Chapter 3:
Getting Started ...................................................29
Supplying Power to the PRO-LINK® Edge .................................30
Connecting to a Vehicle ..............................................................31
Scanning a Vehicle ......................................................................33
Heavy Duty Scan ................................................................................34
Light and Medium Truck Scan ............................................................38
Introduction to Tab Functions ......................................................41
The Faults Tab ...................................................................................41
The Parameters Tab ..........................................................................42
The Calibrations Tab ..........................................................................44
The Tests Tab ....................................................................................49
Viewing Vehicle Specifications ....................................................51
Monitoring Battery Power ............................................................53

Chapter 4:
Using the Diagnostics Menu .................................57
The Diagnostics Menu .................................................................58
Faults ..................................................................................................59
Viewing Active and Inactive Faults ..................................................59
Viewing More Info ...........................................................................60
Clearing Inactive Faults ...................................................................62
Parameters .........................................................................................63
Viewing Parameters ........................................................................64
Managing Quick Lists ......................................................................65
Graphing Data .................................................................................74
Calibrations ........................................................................................76
Select a Calibration Category .........................................................77
Calibrating a Datapoint ....................................................................80
Tests ...................................................................................................85

PRO-LINK
®
Edge Hardware and Software User’s Manual v
Features Available from the Drop-Down Menu ...........................94
Viewing Vehicle Specifications ...........................................................94
Creating a Report ...............................................................................96
Changing Units of Measure ..............................................................104
Play Recording .................................................................................105
Logout Repair-Connect ....................................................................107
Support .............................................................................................109
Ending Your Diagnostics Session ....................................................111
About PRO-LINK® Edge ..................................................................114

Chapter 5:
Using the Vehicle History Menu ...........................117
Managing Saved Reports ..........................................................118
Deleting a Report .............................................................................120
Moving a Report ...............................................................................121
Printing a Report ..............................................................................122
Previewing a Report .........................................................................125

Chapter 6:
Using the Settings Menu ....................................127
The Settings Menu ....................................................................128
Managing Wireless Networks ...........................................................130
Connecting to a Network ...............................................................130
Adding a Wireless Network ...........................................................132
Changing Wireless Settings ..........................................................134
Check Wireless Status ..................................................................137
Configure Proxy ............................................................................138
Managing Printers ............................................................................141
Adding a Printer and Printing a Test Page ....................................142
Set as Default ................................................................................145
Delete ............................................................................................145
Change Settings ............................................................................145
Setting the Date and Time ................................................................146
Calibrating the Touchscreen .............................................................148

vi PRO-LINK
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Edge Hardware and Software User’s Manual

Chapter 7:
Using the Applications Menu ............................... 151
Introduction to the Applications Menu .......................................152
Available Upgrades ..........................................................................153
Available Apps ..................................................................................154
Coming Soon ....................................................................................154
Installed Apps ...................................................................................155
Register Apps ...................................................................................157

Chapter 8:
Using the Support Menu .................................... 159
Introduction to the Support Menu ..............................................160
System .............................................................................................161
Get Support ...................................................................................162
Device Registration and Device Information .................................162
Network .........................................................................................164
Enabling Remote Access ..............................................................165
Installed Applications ....................................................................165
Updating Your Account Information .................................................166
Creating a New Account ...................................................................167
Tutorials ............................................................................................170
Troubleshoot ....................................................................................171
Scan Vehicle Logging ...................................................................172
Manual Scan .................................................................................172
User Interface Logging ..................................................................175
Demo Scan ...................................................................................175
Bus Diagnostics ............................................................................176

Chapter 9:
Using Record and Playback ................................ 177
Utilities Overview .......................................................................178
Record ..............................................................................................178
Playback ...........................................................................................185

PRO-LINK
®
Edge Hardware and Software User’s Manual vii

Chapter 10:
Using PRO-LINK®Repair-Connect .......................188
PRO-LINK® Repair-Connect Overview .....................................189
Logging In ..................................................................................190
The Description Tab ..................................................................194
The Testing Tab ........................................................................196
The Specs Tab ..........................................................................198
The Wiring/Locator Tab .............................................................201
The Remove & Install Tab .........................................................205

Appendix A:
Warranty & Service ...............................................1
Exclusive Warranty ........................................................................2
Exclusive Remedy .........................................................................3
Troubleshooting .............................................................................4
Scheduling a Repair ......................................................................5
Return Instructions ...............................................................................6
Return of Goods Policy ..................................................................7

PRO-LINK
®
Edge Hardware and Software User’s Manual 1
1
Using 
this Manual

Manual Overview, page 2

Conventions, page 3
This chapter provides an overview of this manual’s organization and the conventions
used throughout.
NOTE:
iScreen shots used throughout this manual are for illustrative purposes only. All data
shown is fictitious in nature.

2PRO-LINK
®
Edge Hardware and Software User’s Manual
Chapter 1• Using this Manual
Manual Overview
This manual provides basic and detailed information to support you in using the
PRO-LINK® Edge. This manual is composed of the following sections:
•Table of Contents—helps you to find the information you are looking for
quickly and easily.
•Chapter 1: Using this Manual—provides an overview of this manual.
• Chapter 2: Hardware and User Interface Overview—provides an over-
view of the PRO-LINK® Edge hardware, including detailed product
specifications. It also includes an overview of the PRO-LINK®Edge user
interface and navigational features.
•Chapter 3: Getting Started—explains the process of connecting the
PRO-LINK® Edge to a vehicle and scanning the vehicle for faults. It also
includes an introduction to the various tabs on the Diagnostic Menu, as
well as information on monitoring battery power.
•Chapter 4: Using the Diagnostics Menu—provides detailed instructions
onusingtheDiagnosticsMenuwhen the PRO-LINK®Edge is connected
to a vehicle, including its various tabs and features.
• Chapter 5: Using the Vehicle History Menu—provides detailed instruc-
tions for using the Vehicle History Menu to manage reports.
•Chapter 6: Using the Settings Menu—provides detailed instructions for
using the features of the PRO-LINK® Edge Settings Menu.
• Chapter 7: Using the Applications Menu—provides an overview of the
Applications Menu. It also provides detailed instructions for registering
applications and for installing updates.
• Chapter 8: Using the Support Menu—provides an overview of the Sup-
port Menu, including account information, tutorials, and troubleshooting
information.
•Chapter 9: Using Record and Playback—provides information on using
the Record and Playback utilities.
•Chapter 10: Using PRO-LINK®Repair-Connect—provides detailed in-
structions for using the features of PRO-LINK®Repair-Connect. A
subscription to Repair-Connect is required.
Each chapter begins with an “at-a-glance” list of the chapter contents, along with
corresponding page numbers.

- Conventions
PRO-LINK
®
Edge Hardware and Software User’s Manual 3
Conventions
This section provides descriptions of the conventions used throughout this guide.
Special Messages
Note
NOTE provides an explanation, comment, or tip related to the subject matter that
is being discussed.
Example:
NOTE:
iRefer to the page number provided for each described component for fur-
ther details.
Important
IMPORTANT indicates a situation which, if not avoided, may result in damage to
the test equipment or vehicle.
Example:
IMPORTANT:
äKeep all cables clear of moving or hot engine parts.
Caution
CAUTION indicates a potentially hazardous situation which, if not avoided, may
result in moderate or minor injury to the operator or to bystanders.
Example:
CAUTION:
äDo not use the unit to perform tests on household or industrial sources.

4PRO-LINK
®
Edge Hardware and Software User’s Manual
Chapter 1• Using this Manual
Warning
WARNING indicates a potentiallyhazardous situation which,if not avoided, could
result in death or serious injury to the operator or bystanders.
Example:
WARNING:
äUse appropriate hand protection when handling hot engine components.
Troubleshooting
Information intended to help you to address or anticipate potential issues are pre-
sented in the following manner:
Specialized Text
The following specially formatted text is used to help you to differentiate certain
elements discussed within this manual:
•Emphasis: Used to draw your attention to particularly important
information.
•FEATURE:Used to highlight the name of a specific feature.
Example: “Use COPY to save the report to a USB memory stick.”
•Field/Line:Used to highlight the name of a field or a line of text from a
display.
Example: “A check mark is placed in the check box next to the Total
Fuel Used parameter.”
• Menu Items: Used to highlight a series of menu selections.
Example: “From the Main Menu select Vehicle Scan HD Scan (Auto
Scan) HDS J1708.”
• Screen titles: Used to highlight the title of a screen displayed.
Example: “The Manage Reports screen is displayed.”
If the “No ECMs detected” message is displayed, check to make
sure that the PRO-LINK® Edge is connected to the vehicle and the
key is in the on position.

PRO-LINK
®
Edge Hardware and Software User’s Manual 5
2
Hardware and 
User Interface
Overview

Component Checklist, page 6

Product Specifications, page 7

Hardware Overview, page 9

User Interface Overview, page 15

The Main Menu, page 15

Vehicle Scan, page 20

The Vehicle History Menu, page 23

The Settings Menu, page 24

The Applications Menu, page 25

The Support Menu, page 26

Navigational Features, page 27

Screen Icons, page 27
This chapter provides an overview of the PRO-LINK® Edge hardware, including
detailed product specifications. It also includes an overview of the user interface and navi-
gational features.
NOTE:
iScreen shots used throughout this manual are for illustrative purposes only. All data
shown is fictitious in nature.

6PRO-LINK
®
Edge Hardware and Software User’s Manual
Chapter 2• Hardware and User Interface Overview
Component Checklist
Thefollowing components areincluded with your PRO-LINK®EdgeStarterKit.Be
sure you have all the items before using the device:
PRO-LINK®Edge Scan Tool
10.8 V Li-ion Battery
AC/DC Adapter
Data Cable
6-pin Deutsch Adapter
9-pin Deutsch Adapter (non-locking)
16-pin J1962 Adapter
PRO-LINK®Edge HDS Start Kit Software
PRO-LINK®Edge Carrying Case
NOTE:
iThe HDS Starter Kit Software is registered automatically when you start
using your device. No product key is required. The trifold includes instruc-
tions for registering additional software titles and for registering the PRO-
LINK®Edge.
NOTE:
iYou don’t need to Register the Installed Applications to start using PRO-
LINK® Edge. You have 10 free trials for each application. During the free
trial period, you have access to both fault code information and vehicle
data.
NOTE:
iFor access to Special Tests and Calibrations (or, if you run out of free 
trials), please contact your Snap-on franchisee to purchase a Product
Key for any of the software application suites. Once you have the Product
Key, touch Applications on the PRO-LINK® Edge Main Menu. Then
touch Installed Apps. Touch Register to install the app of your choice.

- Product Specifications
PRO-LINK
®
Edge Hardware and Software User’s Manual 7
Product Specifications
The PRO-LINK®Edge is configured with the following specifications:
Feature Data
Physical Dimensions, 
inches (cm) 11 x 7.64 x 2.1  (27.94 x 19.405 x 5.334)
Weight (with standard battery), lb (KG) 3.10 (1.40)
Operating Temperature, Fahrenheit
(Celsius) 14 to 122 °F (-10 to 50 °C)
Storage Temperature, Fahrenheit
(Celsius) -4 to +158 °F (-20 to +70 °C)
Screen Size, inches (cm) 10.1 (25.654); 1280x800 Daylight-
readable Capacitive Touchscreen
Battery Lithium-Ion, 10.8V, 3.2 Ah
AC Adapter 100/240 VAC 50/60 Hz 1.0 A Max
Vehicle Power Input 6 to 30 VDC, 4A Max, 24 W Max
Port Types HDMI Mini, USB-A (5 V DC, 500mA),
USB-Micro B, Micro SD Card, 3mm
Audio Jack
Operating System Windows® Embedded Compact 7
Storage 8 GB Solid State Drive
Processor NXP iMX6 Dual Core
Vehicle Network Protocols Supported • CAN / J1939 / ISO15765 – 250K,
500K
• 1M b/s with Autobaud (3 channels)
• J1708,
• 1850 VPW
• J1850 PWM
• ISO9141
• KWP2000, ISO14230
•ALDL
•ATEC
• J2411 SW-CAN
•FT-CAN

8PRO-LINK
®
Edge Hardware and Software User’s Manual
Chapter 2• Hardware and User Interface Overview
Certifications UL, cUL
Wireless Module Certifications FCC/IC, CE. MIC
Battery Certifications UL 2054, IEC 62133, 2nd Edition, UN
38.3
Warranty 1 Year
Repair Phone Number [phone], Option 3
Feature Data

- Hardware Overview
PRO-LINK
®
Edge Hardware and Software User’s Manual 9
Hardware Overview
This section introduces the PRO-LINK®Edge hardware, its ports, and
connections.
Front View
Figure 2.1 Front View of the PRO-LINK®Edge

10 PRO-LINK
®
Edge Hardware and Software User’s Manual
Chapter 2• Hardware and User Interface Overview
Top View
Figure 2.2 Top View of the PRO-LINK®Edge

- Hardware Overview
PRO-LINK
®
Edge Hardware and Software User’s Manual 11
Back View
Figure 2.3 Back View of the PRO-LINK®Edge
WARNING:
äThe stand on the back of the PRO-LINK®Edge makes it possible to hang
the device from the steering wheel. We recommend strongly that you
refrain from doing this while the vehicle is in motion.

12 PRO-LINK
®
Edge Hardware and Software User’s Manual
Chapter 2• Hardware and User Interface Overview
Back View
Figure 2.4 Back View Showing the Battery Compartment Open
Showing Battery Pack
Toremovethebatterypack, you must first remove the screwthat holds the battery
pack in place.

- Hardware Overview
PRO-LINK
®
Edge Hardware and Software User’s Manual 13
Monitoring Battery Power
The PRO-LINK®Edge obtains power from any of the following source:
• Its own internal battery pack
• The vehicle (when in a connected state)
• AC/DC power adapter (when plugged into a power source)
Figure 2.5 Main Menu Showing the Battery Icon
The Battery icon has two states:
When the device is either connected to a vehicle or plugged into a
power a power source via the AC/DC power adapter.
When the device is fully charged and obtaining power from the battery
pack.
Use the icon to monitor remaining battery power (as power diminishes the slider
moves to the left.
Battery
Icon