
SonicAire XT200
Owner’s Manual
18
Troubleshooting
Problem Cause Solution
Fan blade rotation
is reversed/
fan is blowing
backwards
Fan is field wired
incorrectly
1. Turn off and LOTO the power to the fan at the main disconnect.
2. Switch off Local Disconnect and open enclosure.
3. Disconnect the L1 & L3 conductors.
4. Reverse the L1 & L3 conductor connections on the load side of the
switch and reconnect.
5. Close local disconnect and power on fan and check for proper fan
blade rotation.
Fan is not
oscillating
correctly/Fan is
not oscillating at
the chosen angle
Connecting link
is improperly
attached
1. Verify that the connecting link is attached properly by referring to the
iDrive instructions in your fan manual (Pg 4-5).
2. Review the instruction on the driven disc decal for “hanging” and
“standing” mounts and verify that you have the correct setting
depending on your mount option.
Note: Review Fan Discharge Direction decals for proper orientation.
Fan will not start Power is not
reaching the fan
1. Check building supply.
2. Check all three phases to the fan for power.
3. Check to ensure the conductor insulation has not been clamped within
the terminal block.
Fan oscillates but
does not rotate or
free spins
Broken drive
chain or loose set
screws
1. Check the iDrive chain located behind the driven disc.
2. If chain is broken, call SonicAire for a replacement.
3. If chain is intact, check the set screws on the sprockets and top gear to
for proper tightness.
4. If set screws are tight, check top gear to jackshaft idler gear
engagement.
5. If top gear does not engage jackshaft idler gear, loosen set screws and
adjust top gear to engage idler gear.
6. Tighten top gear set screws.
Fan rotates but
does not oscillate
Connecting link
is improperly
attached/loose set
screws or missing
shaft keys
1. Check the connecting link to make sure it is properly attached. Please
refer to the iDrive section of your fan manual for instructions on
attaching the connecting link (Pg 4-5).
2. Check the set screws on the driven disc for tightness.
3. If you are missing shaft keys, please contact SonicAire for a
replacement.
Fan does not
oscillate or rotate
Gear motor issue
or damaged drive
disc
1. Check the gear motor for tripping/conductivity.
2. If no issue is found with the gear motor, inspect the drive disc for
damage.
3. If drive disc is not damaged, check for tripping of open motor
protection equipment.
4. If motor protection equipment does not need to be reset, contact
SonicAire Tech Support.
If the above solutions do not correct or address the problem, please contact SonicAire Parts & Service at
1.336.712.2437
or
email
[email protected] Please
have
the
model
and
serial
number
available
when contacting Parts & Service.