Sonos ZonePlayer 120 User manual

SONOS CONNECT:AMP
(Formerly ZonePlayer 120)
Product Guide

THIS DOCUMENT CONTAINS INFORMATION THAT IS SUBJECT TO CHANGE WITHOUT NOTICE.
No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including but not limited to photocopying, recording,
information retrieval systems, or computer network without the written permission of SONOS, Inc.
SONOS, THE WIRELESS HI-FI SYSTEM, PLAY:3, PLAY:5 and all other Sonos product names and slogans are trademarks or registered trademarks of Sonos, Inc. SONOS Reg. U.S.
Pat. & Tm. Off.
The SONOS PLAY:3 and PLAY:5 are protected by patents including: U.S. Patents US7,696,816 and US7,378,903. Other patents are pending.
The SONOS BRIDGE is protected by U.S. patent number D575,800.
The SONOS CONNECT is protected by U.S. patent numbers: D559,197 and D582,429.
The SONOS CONNECT AMP is protected by U.S. patent numbers: 7,378,903; 7,696,816; 7,792,311; D559,197; D575,801.
The SONOS CONTROL is protected by U.S. patent numbers: 7,571,014; 7,805,682; D559,197; D582,429.
Other patents are pending.
iPhone®, iPod®, iPad® and iTunes® are trademarks of Apple Inc., registered in the U.S. and other countries.
Windows® is a registered trademark of Microsoft Corporation in the United States and other countries.
Android® is a trademark of Google Inc.
MPEG Layer-3 audio decoding technology licensed from Fraunhofer IIS and Thomson.
SONOS uses MSNTP software, which was developed by N.M. Maclaren at the University of Cambridge.
© Copyright, N.M. Maclaren, 1996, 1997, 2000; © Copyright, University of Cambridge, 1996, 1997, 2000.
All other products and services mentioned may be trademarks or service marks of their respective owners.
© 2004-2011 by SONOS, Inc. All rights reserved.

The SONOS CONNECT:AMP
The SONOS CONNECT:AMP (formerly ZonePlayer 120) includes a built-in state-of-the-art digital amplifier that can power large
or small speakers, allowing you to enjoy superior audio quality in every room.
• Includes a multi-port Ethernet switch to enable direct connections to routers, computers, or other Sonos components.
• Includes analog audio inputs with digital encoding so that music from an external audio source (such as a CD player or
portable MP3 player), can be connected to one CONNECT:AMP and played by all the other Sonos components in your
system.
New to Sonos?
It takes just a few steps to get your Sonos system up and running. The steps below are fully explained in the Quick Start
Guide packaged with your CONNECT:AMP —
• Connect one Sonos component (BRIDGE, CONNECT:AMP, PLAY:3, PLAY:5, CONNECT) to your broadband router using an
Ethernet cable (supplied).
• Place other Sonos components in the rooms of your choice.
• Install the software and follow the prompts to add the Sonos components and set up access to your music files.
• Add a Sonos controller to your music system.
See "Your Home Network" on page 2 to make sure your home network is ready for Sonos, and then pick up the Quickstart
Guide packaged with your CONNECT:AMP to follow the installation instructions. Once you’ve set up your music system, you
can add additional Sonos components any time.
Adding to an existing Sonos system?
Sonos can be easily expanded room by room. If you are adding this CONNECT:AMP to an existing Sonos system, you can turn
directly to "Adding to an Existing Sonos System" on page 5.

User Guide
2
Your Home Network
To play the digital music files stored on your computer, your computer network must meet the following requirements:
Network requirements
• High-speed DSL/Cable modem, or fiber-to-the-home broadband connection for proper playback of Internet-based mu-
sic services. (If your Internet service provider only offers Satellite Internet access, you may experience playback issues
due to fluctuating download rates.)
• If your modem is not a modem/router combination and you want to take advantage of Sonos' automatic online up-
dates, or stream music from an Internet-based music service, you must install a router in your home network. If you
do not have a router, purchase and install one before proceeding.
• If you are going to use a Sonos controller application on an Android™ smartphone, iPhone ® , iPod Touch ® , iPad ® or oth-
er tablet, you may need a wireless router in your home network. Please visit our Web site at
http://faq.sonos.com/apps for more information.
• Connect at least one Sonos component to your home network router using an Ethernet cable, and then you can add
other Sonos components wirelessly.
• For best results, you should connect the computer or NAS drive that contains your personal music library collection to
your home network router using an Ethernet cable.
Compatible operating systems
• Windows® XP and higher
•Macintosh®OSX
Sonos Controllers
You can use any Sonos controller with the SONOS CONNECT:AMP, including:
• The Sonos Controller for Android — Touch the Market button on your smartphone to download the free Sonos appli-
cation from the Android Market™
• The Sonos Controller for iPhone or the Sonos Controller for iPad — Tap the App Store button on your iPhone, iPod touch
or iPad to download the free Sonos application, or you can download the application from iTunes
® . (If you download
from iTunes, you will need to sync before you see the Sonos logo display on your device)
• The SONOS CONTROL
• The Sonos Controller for Mac or PC (install using the CD-ROM packaged with your Sonos component)
Important: Your network must have a high-speed Internet connection, as Sonos is designed
to provide you with online software updates. Your Sonos system must be registered to receive
these updates, so be sure to register during the setup process. We do not share your e-mail
address with other companies.
Note: Please visit our Web site at http://faq.sonos.com/specs for the latest system
requirements, including supported operating system versions.

SONOS CONNECT:AMP 3
Sonos is always working on new ways to help you control the music any way you want. For the latest list of Sonos controllers,
please visit our Web site at www.sonos.com/products.
SONOS CONNECT:AMP Front
On / off
• Using a handheld Sonos Controller, select Pause
All from the Zone menu.
• Using the Sonos Controller for Mac or PC, select
Pause All from the Play menu.
Your Sonos system is designed to be always on; the system uses minimal electricity
whenever it is not playing music. To stop streaming music in all zones, you can use the
Pause All feature.
Status indicator
• Flashes white when powering up or connecting to
your Sonos system.
• Solid white when powered up and connected to
your Sonos system (normal operation).
• Flashes amber when a fault condition is detected.
Indicates the current status of the Sonos component. When this Sonos component is in
normal operation, you can turn the white status indicator light on and off.
For a complete list of status indications, please go to http://faq.sonos.com/led.
Mute button
• Lights solid green when sound is muted.
• Flashes green rapidly when household mute or
unmute is about to take place.
• Flashes green slowly when the Sonos component
is connecting to your music system.
To mute/unmute this Sonos component: Press the Mute button to mute or unmute.
To mute/unmute all Sonos components: Press and hold the Mute button for 3 seconds to
mute all Sonos components in your household. Press and hold for 3 seconds to unmute
all.
Volume up (+)
Volume down (-)
Press these buttons to adjust the volume up and down.

User Guide
4
SONOS CONNECT:AMP Back
Ethernet switch connectors (2) Use Category 5 Ethernet cable to connect to a router, computer, or additional network
device such as a network-attached storage (NAS) device.
LED indicators:
• Green (link connection)
• Flashing Yellow (network activity)
Right speaker terminals Use high-quality speaker wire to connect the right speaker to the CONNECT:AMP.
Left speaker terminals Use high-quality speaker wire to connect the left speaker to the CONNECT:AMP.
Voltage select 115V/230V
Select the appropriate voltage setting for your country.
AC power (mains) input Use the supplied power cord to connect to power outlet.
Analog audio in You may use a standard RCA audio cable to connect the CONNECT:AMP’s analog audio
inputs to the audio outputs from a separate audio component, such as a CD player or a
portable music player.
Subwoofer output
Note: If you disconnect your subwoofer, make sure to
also disconnect the subwoofer’s cable from the
CONNECT:AMP output.
You may connect a powered subwoofer to this output using a standard RCA cable. The
system will detect when a cable is connected to the subwoofer output and adjust the
crossover frequency automatically.

SONOS CONNECT:AMP 5
Adding to an Existing Sonos System
Once you’ve got your Sonos system set up, you can easily add more Sonos components any time (up to 32 zones).
If your house has structured (built-in) wiring, you can make a wired connection to the additional Sonos components. If you
don’t, our built-in wireless technology is ideal for you.
1. Attach desired speakers to the CONNECT:AMP (power rating should be at least 75W for 8 Ohm speakers and at least
150W for 4 Ohm speakers.)
2. If you are making a wireless connection, skip this step and continue on to step 3. If you are making a wired connection,
connect a standard Ethernet cable from your router or another Sonos component to one of the Ethernet switch
connections on the back of the new CONNECT:AMP.
3. Attach the power cord and plug in the CONNECT:AMP — make sure the Voltage switch on the back is set to the proper
position for your country before applying power.
4. Choose one of the following options:
• Using a handheld Sonos Controller, select Settings -> Add a Zone from the Music Menu and follow the on-screen
prompts to add this component to your Sonos system.
• Using the Sonos Controller for Mac or PC, select Zones -> Add a Zone and follow the prompts to add this component
to your Sonos system.
Important: If you are replacing the Sonos component that is currently attached to your
router, first add the new SONOS CONNECT:AMP to your music system (steps below.) You can
then unplug the wired Sonos component from your router, replace it with the CONNECT:AMP,
and move the original Sonos component to a new location.
If you are using speaker wire, use your finger to firmly push the
spring-loaded speaker posts inward to reveal the connection hole.
If your speakers have banana connectors, you can insert the plugs
directly into the banana jacks on the back of the CONNECT:AMP
(available in North America only.)

User Guide
6
Playing Music
You can use any Sonos controller to select music— simply touch to select from the Music Menu on a handheld controller, or
click to select from the Music Library pane within the Sonos Controller for Mac or PC.
Radio
Sonos includes a radio guide that provides immediate access to thousands of free Internet radio stations and broadcast
programs. You can easily find radio from all over the world—music, news, and variety programming, including archived
shows and podcasts.
To select an Internet radio station, simply touch Radio.
Music services
A music service is an online music store or online service that sells audio on a per-song, per audiobook, or subscription basis.
Sonos is compatible with several music services - you can visit our Website at www.sonos.com/howitworks/music/partners
for the latest list. (Some music services may not be available in your country. Please check the individual music service’s Web
site for more information.)
If you are currently subscribed to a music service that’s compatible with Sonos, simply add your music service user id and
password information to Sonos and you’ll have instant access to the music service from your Sonos system.
1. To add a music service, touch More Music.
2. Select the Sonos-compatible music service you would like to add.
3. Select I already have an account. Type your music service user name and password, and then touch Done. Your user
name and password will be verified with the music service.
Once your credentials have been verified, this music service will display on the Music Menu so any time you want to listen to
this music service, simply touch Music Menu, select the music service, and touch a selection.
Free music service trials are available in some countries. (Please check the individual music service’s Web site for more
information.) If there is a music service trial visible on your More Music menu, simply touch it to select.
Touch I’m new to [music service], and then follow the prompts to activate the music trial. After the trial period is up, you
will need to subscribe to the music service to keep the music playing.
Music folders
Sonos can play music from any computer or network-attached storage (NAS) device on your home network where you have
shared music folders. During the setup process, you are guided through the process of accessing these shared music folders.
Over time, you may wish to add or remove folders from this list.
• To add new music folders to Sonos, touch Settings -> Music Library Management -> Music Library Setup -> Add New
Share.
• To remove music folders, touch Settings -> Music Library Management -> Music Library Setup. Touch the share you
wish to remove and then select Remove Share.

SONOS CONNECT:AMP 7
Sonos indexes your music folders so you can view your music collection by categories (such as artists, albums, composers,
genres, or tracks.) If you add new music to a folder that is already indexed, simply update your music index to add this music
to your Sonos music library.
• To update your music index, touch Settings -> Music Library Management -> Update Music Index Now. If you’d like
your music index to update automatically each day, select Schedule Music Index Updates and then select a music index
update time.
Using Line-In
You can easily stream an external source such as a CD player or portable music player through your Sonos system using the
audio-in connections on your SONOS CONNECT:AMP. The device will be automatically detected as soon as you plug it in.
• Use a standard RCA cable to plug an external source like a CD player into the analog Audio In connections on the back
of your CONNECT:AMP.
•If you are connecting a portable music player to the CONNECT:AMP, you will need a 1/8 inch mini-stereo to RCA audio
cable instead. Plug the mini-stereo end into the portable device and the RCA end into the Audio In connection on the
CONNECT:AMP.
Using a handheld Sonos Controller:
• To play music from this line-in source, select Line-In from the Music menu, select the source, and select Play Now.
• To change the name of this device, select Settings -> ZonePlayer Settings. Select the Sonos component this source
is connected to, and then touch Line-In Source Name. Select a new name from the list, or type a unique name.
• To change the line-in level, select Settings -> ZonePlayer Settings. Select the Sonos component this source is con-
nected to, and then touch Line-In Source Level. Select a new level.
Using the Sonos Controller for Mac or PC:
• To play music from this line-in source, select the Line-In tab from the Music Library,select the source, and click Play
Now.
• To change the settings for this device, select the Line-In tab from the Music Library,select the source, and click Setup.
Select the Line-In tab to make changes.
A default (typical) line-in level is automatically assigned when you select a source name, but if the volume sounds too low,
you can select a higher line level for this device. (You may experience sound distortion at higher volume levels if you set the
level too high.)
Line-in encoding settings
When you have line-in music sources attached to a Sonos component, line-in encoding determines how the Sonos system
will encode the data coming in from these sources. For multi-room audio, we recommend using the Compressed setting. For
the highest quality sound, you can select Uncompressed encoding, but this selection requires more network bandwidth than
compressed audio. For TV or DVD audio, we recommend using the Uncompressed setting.
To change the line-in encoding setting, select one of the following options:
• Using a Sonos Controller 200 or 100, select Settings -> Advanced Settings -> Line-In Encoding.
• Using the Sonos Controller for Mac or PC, select File (PC) or Sonos (Mac) -> Preferences and then click the Advanced
tab.
For additional information on connecting audio devices, you can go to our Web site at http://faq.sonos.com/cables.

User Guide
8
Basic Troubleshooting
If a problem occurs, you can try the troubleshooting suggestions listed below. If one of these doesn’t remedy the problem, or
you are not sure how to proceed, please contact the Sonos Customer Support team and we’ll be happy to help.
•Website
• Visit our Web site at www.sonos.com/support. There you can visit our Forums, browse our Frequently Asked Ques-
tions (FAQ) pages, or request assistance.
•Email: [email protected]m
•Text-Chat and Phone: www.sonos.com/support/contact
• Please visit the Text-Chat and Phone link to find the correct telephone number for your country.
Sonos component not detected during setup
A network or a firewall issue may be preventing the Sonos component from connecting to your Sonos system. If this is a
wireless Sonos component, try moving the Sonos players closer together, or wire them temporarily to see if the problem is
related to wireless interference.
If you encounter this message when installing the first Sonos component (wired to your router), you can try the steps below
to resolve this issue. If you are still experiencing problems, please contact the Sonos Customer Service Center.
1. Check the firewall
Firewall software installed on the computer may be blocking the ports that Sonos uses to operate. First, disable all your
firewalls and try to connect again. If this resolves the problem, you should configure your firewall to work with the Sonos
Controller for Mac or PC. Please go to our Web site at http://faq.sonos.com/firewall for additional information. If this does not
resolve the problem, you can try step 2 below.
2. Check the router
You can bypass your router’s switch to determine whether there are any router configuration issues by connecting Sonos as
depicted in the following illustration (note that the Sonos component and the computer still have Internet access in this
configuration):
Warning: Under no circumstances should the product be repaired by anyone other than an
authorized Sonos repair center, as this will invalidate the warranty. Please contact Sonos
Customer Support for more information. Do not open the system as there is a risk of electric
shock.

SONOS CONNECT:AMP 9
• Be sure that your cable/DSL modem is connected to the router’s WAN (Internet) port.
• Temporarily remove any other components that are wired to your network.
• Connect an Ethernet cable from the computer directly to the back of the Sonos component, and then connect another
Ethernet cable from the Sonos component directly to one of the LAN ports on your router.
• When you make a change to your network configuration, you may need to power cycle the Sonos component by un-
plugging the power cord, and then plugging it back in.
• If you are not using a router, you can visit our Web site at http://faq.sonos.com/norouter for more information.
3. Check the wiring
Check the link/activity lights on both the router and the Sonos component. The link lights should be lit solid and the activity
lights should be blinking.
• If the link lights are not lit, try connecting to a different port.
• If the link lights still do not light, try connecting a different Ethernet cable.
When adding a SONOS CONTROL, it fails to detect the Sonos component(s)
Wireless interference or a network problem may be preventing the controller from joining your Sonos system.
1. Verify that this is not a DHCP or network problem.
• Disconnect the Ethernet cable from the back of the Sonos component that’s connected to your home network.
• Unplug this Sonos component’s power cord and then plug it back in.
• When the status indicator light on the front of the Sonos component stops blinking white, try adding your controller
again.

User Guide
10
If it works, your router's DHCP server may have run out of available IP addresses to assign to the controller. In most cases you
can log into your router by typing http://192.168.1.1 into your browser’s address line (the IP address of your router may be
different). Check the DHCP settings and increase the number of IP addresses available in the DHCP scope.
If your Controller still does not recognize the Sonos component after completing this step, you can try step 2 below.
2. Turn off any 2.4GHz cordless phones.
Some 2.4GHz cordless telephones can cause wireless interference. If turning off your 2.4GHz cordless phone resolves the
problem, you should consider switching to a 5.8Ghz or 900Mhz phone (or change the wireless channel your Sonos system is
operating on - see "The Controller is acting sluggish, or not all zones are visible" on page 10 for help with this step.)
3. Put 108 Mbps wireless routers into 54 Mbps mode.
Sonos cannot function properly when a router is operating in turbo mode. In order to double the speed from 54 Mbps to 108
Mbps, the router goes into a wide bandwidth mode which utilizes most of the 2.4 GHz spectrum that the FCC has set aside for
802.11b/g devices. This means that interference (RF noise) will occur with any other 2.4 GHz device that is not operating on
the same channel as the 108 Mbps device (usually channel 6). While it is possible to put all of your wireless devices on
channel 6, it is unwise. The devices will have to compete for available bandwidth, and your entire wireless network will
become sluggish.
4. Change the wireless channel your Sonos system is operating on.
You can follow the steps below to change the wireless channel.
The Controller is acting sluggish, or not all zones are visible
You are probably experiencing wireless interference. Change the wireless channel your Sonos system is operating on by
following the steps below. If this does not resolve the problem, please contact the Sonos Customer Support team and we’ll be
glad to help.
• Using a SONOS CONTROL, select Music Menu -> Settings-> Advanced Settings. Select Wireless Channel and choose
another wireless channel from the list.
• Using the Sonos Controller for Mac or PC, select Preferences from the File (PC) or Sonos (Mac) menu. Click the
Advanced tab, and select another wireless channel.
It may take several seconds for the switch to take effect. If you have music playing, a short music dropout may occur during
the wireless channel change.

SONOS CONNECT:AMP 11
Important Safety Information
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry soft cloth. Household cleaners or solvents can damage the finish on your Sonos components.
7. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus that produce heat.
8. Protect the power cable from being walked on or pinched, particularly at plugs, convenience receptacles, and the point
where they exit from the apparatus.
9. Only use attachments/accessories specified by the manufacturer.
10. Unplug this apparatus during lightning storms or when unused for long periods of time.
11. Refer all servicing to Sonos qualified service personnel. Servicing is required when the apparatus has been damaged in
any way, such as power-supply cable or plug is damaged, liquid has been spilled or objects have fallen into the
apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
12. The Mains plug should be readily available to disconnect the equipment.
13. Warning: To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture.
14. Do not expose apparatus to dripping or splashing and do not place objects filled with liquids, such as vases, on the
apparatus.