Sonos ZonePlayer100 User manual

Sonos ZonePlayer 100
Product Guide

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The SONOS PLAY:3 and PLAY:5 are protected by patents including: U.S. Patents US7,696,816 and US7,378,903. Other patents are pending.
The SONOS BRIDGE is protected by U.S. patent number D575,800.
The SONOS CONNECT is protected by U.S. patent numbers: D559,197 and D582,429.
The SONOS CONNECT AMP is protected by U.S. patent numbers: 7,378,903; 7,696,816; 7,792,311; D559,197; D575,801.
The SONOS CONTROL is protected by U.S. patent numbers: 7,571,014; 7,805,682; D559,197; D582,429.
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All other products and services mentioned may be trademarks or service marks of their respective owners.
© 2004-2011 by SONOS, Inc. All rights reserved.

Sonos ZonePlayer 100 1
The Sonos ZonePlayer 100
• The ZonePlayer 100 has a high-performance, built-in amplifier that can power large or small speakers, allowing you to
enjoy superior audio quality in every room.
• The ZonePlayer 100 has a 4-port Ethernet switch to enable multiple direct connections to routers, computers, and
other ZonePlayers.
• The ZonePlayer 100 has analog audio inputs with digital encoding so that music from an external audio source (such
as a CD player or portable MP3 player) can be connected to one ZonePlayer, and played by all the other ZonePlayers in
the system.
New to Sonos?
It takes just a few steps to get your Sonos system up and running. The steps below are fully explained in the Quick Start
Guide packaged with your ZonePlayer 100 —
• Connect one Sonos component (BRIDGE, CONNECT:AMP, PLAY:3, PLAY:5, CONNECT, ZonePlayer 100) to your broadband
router using an Ethernet cable (supplied).
• Place other Sonos components in the rooms of your choice.
• Install the software and follow the prompts to add the Sonos components and set up access to your music files.
• Add a Sonos controller to your music system.
See "Your Home Network" on page 2 to make sure your home network is ready for Sonos, and then follow the instructions on
page 3. Once you’ve set up your music system, you can add additional Sonos components any time.
Adding to an existing Sonos system?
Sonos can be easily expanded room by room. If you are adding this ZonePlayer 100 to an existing Sonos system, you can turn
directly to "Adding to an Existing Sonos System" on page 6.

User Guide
2
Your Home Network
To play the digital music files stored on your computer, your computer network must meet the following requirements:
Network requirements
• High-speed DSL/Cable modem, or fiber-to-the-home broadband connection for proper playback of Internet-based
music services. (If your Internet service provider only offers Satellite Internet access, you may experience playback
issues due to fluctuating download rates.)
• If your modem is not a modem/router combination and you want to take advantage of Sonos' automatic online
updates, or stream music from an Internet-based music service, you must install a router in your home network. If
you do not have a router, purchase and install one before proceeding.
• If you are going to use a Sonos controller application on an Android™ smartphone, iPhone ® , iPod Touch ® , iPad ® or
other tablet, you may need a wireless router in your home network. Please visit our Web site at
http://faq.sonos.com/apps for more information.
• Connect at least one Sonos component to your home network router using an Ethernet cable, and then you can add
other Sonos components wirelessly.
• For best results, you should connect the computer or NAS drive that contains your personal music library collection to
your home network router using an Ethernet cable.
Compatible operating systems
• Windows® XP and higher
•Macintosh®OSX
Important: Your network must have a high-speed Internet connection, as Sonos is designed
to provide you with online software updates. Your Sonos system must be registered to receive
these updates, so be sure to register during the setup process. We do not share your e-mail
address with other companies.
Note: Please visit our Web site at http://faq.sonos.com/specs for the latest system
requirements, including supported operating system versions.

Sonos ZonePlayer 100 3
1-2-3 Setup
Connect Speakers and Apply Power
Speakers: Power rating should be at least 75W for 8 Ohm speakers and at least 150W for 4 Ohm speakers.
• Use your thumb or finger to firmly push the spring-loaded speaker connector post inward to reveal the connection hole.
• Insert the stripped end of the speaker wire into the hole, then release. Repeat for the other speaker connections.
• Attach the power cable and plug in your ZonePlayer.
Important: Be sure to connect the red ( + ) and black ( - ) terminals from each
speaker to the corresponding terminals on the ZonePlayer. Mismatching of polarities
will result in weak central sound, and a distorted sense of sound direction.
Important Note:Make sure the voltage switch is set to the proper position for your
household before plugging in your ZonePlayer ZP100.
1
Voltage
Switch

User Guide
4
Connect First ZonePlayer 100
Connect a standard Ethernet cable (supplied) from any of the four (4) Ethernet switch connectors on the back of your
ZonePlayer to an open port on your router (see Ain the diagram below). Do not connect the ZonePlayer directly to your cable
or DSL modem unless your modem has a built-in router.
• If you don’t have a router, go to http://faq.sonos.com/norouter for instructions.
• If you don’t have an open port on your router, you can disconnect your computer from the router and connect it to the
ZonePlayer instead. Then connect the ZonePlayer into the router port the computer was previously plugged into.
Proceed to step 2 when the Status indicator on the ZonePlayer’s
front panel flashes white and the Mute button flashes green.
Important: The first Sonos component you install must connect to your home
network using a standard Ethernet cable (supplied). If you prefer to use this
ZonePlayer wirelessly, you can connect a SONOS BRIDGE to your router instead.
Mute button (green)
ZonePlayer Status
Indicator (white)
2

Sonos ZonePlayer 100 5
Install Software
• Insert the Sonos System Setup CD-ROM (included with your ZonePlayer), and follow the prompts to connect your
ZonePlayer(s) and set up access to your music files.
Important: Firewall software such as Norton Internet Security™, McAfee™ Personal
Firewall, Windows® Firewall, or Mac OS X Firewall, can block the operation of your
Sonos Desktop Controller software. During installation, you may see prompts from
your firewall software indicating that the Sonos application is attempting to perform
certain operations. You should always allow full access to the Sonos application. You
may also need to change the settings of your firewall software to ensure that
Windows file sharing is not blocked. Please go to our Web site at
http://faq.sonos.com/firewall for detailed instructions.
3

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Now you’re ready to add a Sonos controller to your Sonos system.
Sonos Controllers
You can use any Sonos controller with the Sonos ZonePlayer 100, including:
• The Sonos Controller for Android — Touch the Market button on your smartphone to download the free Sonos
application from the Android Market™
• The Sonos Controller for iPhone or the Sonos Controller for iPad — Tap the App Store button on your iPhone, iPod touch
or iPad to download the free Sonos application, or you can download the application from iTunes ® . (If you download
from iTunes, you will need to sync before you see the Sonos logo display on your device)
• The SONOS CONTROL or Sonos Controller 100
• The Sonos Controller for Mac or PC (install using the CD-ROM packaged with your Sonos component)
Sonos is always working on new ways to help you control the music any way you want. For the latest list of Sonos controllers,
please visit our Web site at www.sonos.com/products.
Adding to an Existing Sonos System
Once you’ve got your Sonos system set up, you can easily add more Sonos components any time (up to 32 zones).
If your house has structured (built-in) wiring, you can make a wired connection to the additional Sonos components. If you
don’t, our built-in wireless technology is ideal for you.
1. Attach desired speakers to the ZonePlayer 100 (power rating should be at least 75W for 8 Ohm speakers and at least
150W for 4 Ohm speakers.) If you need help with this step, see page 3.
2. Attach the power cord and plug in the ZonePlayer 100 — make sure the Voltage switch on the back is set to the proper
position for your country before applying power.
3. Choose one of the following options:
• Using a handheld Sonos Controller, select Settings -> Add a Zone from the Music Menu and follow the on-screen
prompts to add this component to your Sonos system.
• Using the Sonos Controller for Mac or PC, select Zones -> Add a Zone and follow the prompts to add this component
to your Sonos system.
Important: If you are replacing the Sonos component that is currently attached to your
router, first add the new Sonos ZonePlayer 100 to your music system (steps below.) You can
then unplug the wired Sonos component from your router, replace it with the ZonePlayer 100,
and move the original Sonos component to a new location.

Sonos ZonePlayer 100 7
Playing Music
You can use any Sonos controller to select music— simply touch to select from the Music Menu on a handheld controller, or
click to select from the Music Library pane within the Sonos Controller for Mac or PC.
Radio
Sonos includes a radio guide that provides immediate access to thousands of free Internet radio stations and broadcast
programs. You can easily find radio from all over the world—music, news, and variety programming, including archived
shows and podcasts.
To select an Internet radio station, simply touch Radio.
Music services
A music service is an online music store or online service that sells audio on a per-song, per audiobook, or subscription basis.
Sonos is compatible with several music services - you can visit our Website at www.sonos.com/howitworks/music/partners
for the latest list. (Some music services may not be available in your country. Please check the individual music service’s Web
site for more information.)
If you are currently subscribed to a music service that’s compatible with Sonos, simply add your music service user id and
password information to Sonos and you’ll have instant access to the music service from your Sonos system.
1. To add a music service, touch More Music.
2. Select the Sonos-compatible music service you would like to add.
3. Select I already have an account. Type your music service user name and password, and then touch Done. Your user
name and password will be verified with the music service.
Once your credentials have been verified, this music service will display on the Music Menu so any time you want to listen to
this music service, simply touch Music Menu, select the music service, and touch a selection.
Free music service trials are available in some countries. (Please check the individual music service’s Web site for more
information.) If there is a music service trial visible on your More Music menu, simply touch it to select.
Touch I’m new to [music service], and then follow the prompts to activate the music trial. After the trial period is up, you
will need to subscribe to the music service to keep the music playing.
Music folders
Sonos can play music from any computer or network-attached storage (NAS) device on your home network where you have
shared music folders. During the setup process, you are guided through the process of accessing these shared music folders.
Over time, you may wish to add or remove folders from this list.
• To add new music folders to Sonos, touch Settings -> Music Library Management -> Music Library Setup -> Add New
Share.
• To remove music folders, touch Settings -> Music Library Management -> Music Library Setup. Touch the share you
wish to remove and then select Remove Share.

User Guide
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Sonos indexes your music folders so you can view your music collection by categories (such as artists, albums, composers,
genres, or tracks.) If you add new music to a folder that is already indexed, simply update your music index to add this music
to your Sonos music library.
To update your music index, touch Settings -> Music Library Management -> Update Music Index Now. If you’d like your
music index to update automatically each day, select Schedule Music Index Updates and then select a music index update
time.
Using Line-In
You can easily stream an external source such as a CD player or portable music player through your Sonos system using the
audio-in connections on your Sonos ZonePlayer 100. The device will be automatically detected as soon as you plug it in.
• Use a standard RCA cable to plug an external source like a CD player into the analog Audio In connections on the back
of your ZonePlayer 100.
•If you are connecting a portable music player to the ZonePlayer 100, you will need a 1/8 inch mini-stereo to RCA
audio cable instead. Plug the mini-stereo end into the portable device and the RCA end into the Audio In connection on
the ZonePlayer 100.
Using a handheld Sonos Controller:
• To play music from this line-in source, select Line-In from the Music menu, select the source, and select Play Now.
• To change the name of this device, select Settings -> ZonePlayer Settings. Select the Sonos component this source
is connected to, and then touch Line-In Source Name. Select a new name from the list, or type a unique name.
• To change the line-in level, select Settings -> ZonePlayer Settings. Select the Sonos component this source is
connected to, and then touch Line-In Source Level. Select a new level.
Using the Sonos Controller for Mac or PC:
• To play music from this line-in source, select the Line-In tab from the Music Library,select the source, and click Play
Now.
• To change the settings for this device, select the Line-In tab from the Music Library,select the source, and click Setup.
Select the Line-In tab to make changes.
A default (typical) line-in level is automatically assigned when you select a source name, but if the volume sounds too low,
you can select a higher line level for this device. (You may experience sound distortion at higher volume levels if you set the
level too high.)
Line-in encoding settings
When you have line-in music sources attached to a Sonos component, line-in encoding determines how the Sonos system
will encode the data coming in from these sources. For multi-room audio, we recommend using the Compressed setting. For
the highest quality sound, you can select Uncompressed encoding, but this selection requires more network bandwidth than
compressed audio. For TV or DVD audio, we recommend using the Uncompressed setting.
To change the line-in encoding setting, select one of the following options:
• Using a SONOS CONTROL or a Controller 100, select Settings -> Advanced Settings -> Line-In Encoding.
• Using the Sonos Controller for Mac or PC, select File (PC) or Sonos (Mac) -> Preferences and then click the Advanced
tab.
For additional information on connecting audio devices, you can go to our Web site at http://faq.sonos.com/cables.

Sonos ZonePlayer 100 9
Using Line-Out
You can easily connect your home theater, stereo, or powered speakers to a ZonePlayer ZP100.
To connect to a home theater
If you have analog inputs on your receiver, use a standard RCA audio cable to connect the ZonePlayer ZP100's analog audio
output to the audio inputs on your home theater receiver. Select the proper input channel on your home theater system.
Line-out level setting
If you want to control the volume exclusively from your home theater, change the line-out level on this ZonePlayer to Fixed.
(When the line-out level is set to Variable, you can use the Sonos Controller to control the volume on the line-out
connection.)
To change the line-out level setting, choose one of the following options:
• Using the Sonos Controller, from the Music menu, select System Settings. Select ZonePlayer Settings, and use the
scroll wheel to highlight the ZonePlayer attached to your home theater. Select Line-Out Level, and choose Fixed.
•UsingtheDesktop Controller software, select Set Up Zones from the Zones menu. Select the ZonePlayer attached to
your home theater, and then click Settings. Click the Line-Out tab, and choose Fixed.
To connect to your computer
You will need a stereo mini to RCA Y-adapter audio cable (one 1/8-inch stereo miniplug to dual RCA male connectors) to
connect the ZonePlayer’s analog audio output to the computer’s audio input.
To connect to powered speakers
You may need a Y-adapter audio cable (one 1/8-inch stereo miniplug to dual RCA male connectors) to connect the
computer’s speakers to the audio outputs on the ZonePlayer. If your speakers have a male 1/8-inch stereo plug, you can use
a Y-adapter audio cable (one 1/8-inch Female connector to dual RCA male connectors).
For additional information on connecting audio devices, you can go to our Web site at
http://faq.sonos.com/cables. For additional guidance on the use of this feature, please go to the online help system
included with your Desktop Controller software.
Important: When you change the line-out level to Fixed on a ZonePlayer, you will not
be able to adjust the volume or the equalization settings using your Sonos Controller.

User Guide
10
ZonePlayer ZP100 Front
On/Off
• Using a Sonos controller, select Pause All from the
Zone menu.
• Using the Desktop Controller software, select
Pause All from the Play menu.
Your Sonos system is designed to be always on; the system uses minimal electricity
whenever it is not playing music. To stop streaming music in all zones, you can use the
Pause All feature.
ZonePlayer status indicator
• Flashes white when powering up or connecting to
your Sonos system.
• Solid white when powered up and connected to
your Sonos system (normal operation).
Indicates the current status of the ZonePlayer. When the ZonePlayer is in normal
operation, you can turn the white status indicator light on and off. For additional
information, see the online help system included with your Desktop Controller software.
For a complete list of status indications, please go to http://faq.sonos.com/led.
Mute button
• Lights solid green when sound is muted.
• Flashes green rapidly when household mute or
unmute is about to take place.
• Flashes green slowly when ZonePlayer is
connecting to your music system.
To mute/unmute this ZonePlayer: Press the Mute button to mute or unmute this
ZonePlayer.
To mute/unmute all ZonePlayers: Press and hold the Mute button for 3 seconds to
mute all ZonePlayers in your household. Press and hold for 3 seconds to unmute all
ZonePlayers.
Volume up (+)
Volume down (-)
Press these buttons to adjust the volume up and down.

Sonos ZonePlayer 100 11
ZP100 Rear Panel Connectors
Ethernet switch connectors (4) Use Category 5 Ethernet cable to connect to a router, computer, or additional network
device such as a network-attached storage (NAS) device.
LED indicators:
•
Green (link connection)
• Flashing Yellow (network activity)
Right speaker terminals Use high-quality speaker wire to connect the right speaker to the ZonePlayer.
Left speaker terminals Use high-quality speaker wire to connect the left speaker to the ZonePlayer.
Voltage select 115V/230V
Select the appropriate voltage setting for your country.
AC power (mains) input Use the supplied power cord to connect to power outlet.
Analog audio out (fixed/variable) You may use a standard RCA audio cable to connect the audio inputs on a separate audio
component such as an amplifier or your home theater receiver, to the ZonePlayer’s
analog audio outputs.
Analog audio in You may use a standard RCA audio cable to connect the ZonePlayer’s analog audio inputs
to the audio outputs from a separate audio component, such as a CD player or a portable
music player.
Subwoofer output
Note: If you disconnect your subwoofer, make sure to
also disconnect the subwoofer’s cable from the
ZonePlayer output.
You may connect a powered subwoofer to this output using a standard RCA cable. The
system will detect when a cable is connected to the subwoofer output and adjust the
crossover frequency automatically.

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Basic Troubleshooting
If a problem occurs, you can try the troubleshooting suggestions listed below. If one of these doesn’t remedy the problem, or
you are not sure how to proceed, please contact the Sonos Customer Service Center and we’ll be happy to help.
•Website
Visit our Web site at www.sonos.com/support.There you can visit our Forums, browse our Frequently Asked
Questions (FAQ) pages, or request assistance.
•Telephone
Visit our Web site at www.sonos.com/support and click Phone Support to find the correct telephone number for your
country.
ZonePlayer not detected during setup
A network problem may be preventing the ZonePlayer from associating with the Desktop Controller software. If this is a
wireless ZonePlayer, try moving the your Sonos components closer together, or wire the ZonePlayer temporarily to see if the
problem is related to wireless interference.
If you encounter this message when installing the first wired Sonos component, you can try the steps below to resolve this
issue:
1. Check the firewall
Firewall software installed on the computer may be blocking the ports that Sonos uses to operate. First, disable all your
firewalls and try to connect again. If this resolves the problem, then you should configure your firewall to work with the
Sonos music system. You can go to our Website at http://faq.sonos.com/firewall for additional information. If this does not
resolve the problem, you can try step 2.
Warning: Under no circumstances should the product be repaired by anyone other
than an authorized Sonos repair center, as this will invalidate the warranty. Please
contact the Sonos Customer Service Center to locate an authorized repair center in
your area. Do not open the system as there is a risk of electric shock.

Sonos ZonePlayer 100 13
2. Check the router
You can bypass your router’s switch to determine whether there are any router configuration issues (note that the
ZonePlayer and the computer still have Internet access in this configuration):
• Be sure that your cable/DSL modem is connected to the router’s WAN (Internet) port.
• Temporarily remove any other components that are wired to your network.
• Connect an Ethernet cable from the computer directly to the back of the ZonePlayer, and then connect another
Ethernet cable from the ZonePlayer directly to one of the LAN ports on your router.
• When you make a change to your network configuration, you may need to power cycle the ZonePlayer by unplugging
the power cord, and then plugging it back in.
• If you are not using a router, see http://faq.sonos.com/norouter.
3. Check the wiring
Check the link/activity lights on both the router and the ZonePlayer. They should be green, and there should be blinking
activity lights.
• If the green link lights are not lit, try connecting to a different port.
• If the link lights still do not light, try connecting a different Ethernet cable.
If you are still experiencing problems, please contact the Sonos Customer Service Center.
When adding the handheld Sonos Controller, it fails to detect the
ZonePlayer(s)
Wireless interference or a network problem may be preventing the Controller from joining your Sonos Wireless HiFi System.
1. Verify that this is not a DHCP or network problem.

User Guide
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• Disconnect the Ethernet cables from the back of the ZonePlayer so that it is not connected to your network.
• Unplug the ZonePlayer's power cord and then plug it back in.
• Once the status indicator light stops blinking white, try adding your Controller again.
If it works, your router's DHCP server may have run out of available IP addresses to assign to the Controller. In most cases you
can log into your router by typing http://192.168.1.1 into your browser’s address line (the IP address of your router may be
different). Check the DHCP settings and increase the number of IP addresses available in the DHCP scope.
If your Controller still does not recognize the ZonePlayer after completing this step, you can try step 2.
2. Turn off any 2.4GHz cordless phones.
Some 2.4GHz cordless telephones can cause wireless interference. If turning off your 2.4GHz cordless phone resolves the
problem, you should consider switching to a 5.8Ghz or 900Mhz phone (or change the wireless channel your Sonos system is
operating on - see step 4 below.)
3. Put 108 Mbps wireless routers into 54 Mbps mode.
Sonos cannot function properly when a router is operating in "turbo" mode. In order to double the speed from 54 Mbps to 108
Mbps, the router goes into a wide bandwidth mode which utilizes most of the 2.4 GHz spectrum that the FCC has set aside for
802.11b/g devices. This means that interference (RF noise) will occur with any other 2.4 GHz device that is not operating on
the same channel as the 108 Mbps device (usually channel 6). While it is possible to put all of your wireless devices on
channel 6, it is unwise. The devices will have to compete for available bandwidth, and your entire Wi-Fi network will become
sluggish and bogged down.
4. Change the wireless channel your Sonos system is operating on.
• Using the Desktop Controller software for Windows: From the File menu, select Preferences. Click the Advanced tab,
and then select another wireless channel from the Wireless Channel list.
• Using the Desktop Controller software for Macintosh: From the Sonos menu, select Preferences. Click the Advanced
tab, and then select another wireless channel from the Wireless Channel list.
It may take several seconds for the switch to take effect. If you have music playing, a short music dropout will occur during
the wireless channel change.

Sonos ZonePlayer 100 15
Important Safety Information
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry soft cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer´s instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus that produce heat.
9. Do not defeat the safety purpose of the grounding-type plug. A grounding-type plug has two blades and a third grounding prong. The
third prong is provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the
obsolete outlet.
10. Protect the power cable from being walked on or pinched, particularly at plugs, convenience receptacles, and the point where they
exit from the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Unplug this apparatus during lightning storms or when unused for long periods of time.
13. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as
power-supply cable or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been
exposed to rain or moisture, does not operate normally, or has been dropped.
14. The Mains plug should be readily available to disconnect the equipment.
15.Warning: To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture.
16. Do not expose apparatus to dripping or splashing and do not place objects filled with liquids, such as vases, on the apparatus.
Important: Household cleaners or solvents can damage the finish on your
ZonePlayers or Controllers. Clean only with a dry soft cloth.