Sonova Phonak Audeo B User manual

User Guide
Phonak AudéoTM B
(B90/B70/B50/B30)

3
Your hearing aid details
Model
cAudéo B-10 (B90/B70/B50/B30)
cAudéo B-312 (B90/B70/B50/B30)
cAudéo B-312T (B90/B70/B50/B30)
cAudéo B-13 (B90/B70/B50/B30)
Earpiece
cDome
cSlimTip
ccShell
Battery type
10
312
312
13
Your hearing care professional:
If no box is checked and you do not know the
model of your hearing aid, please ask your hearing
care professional.Wireless models
Phonak Audéo B90-10
Phonak Audéo B90-312
Phonak Audéo B90-312T
Phonak Audéo B90-13
Phonak Audéo B70-10
Phonak Audéo B70-312
Phonak Audéo B70-312T
Phonak Audéo B70-13
Phonak Audéo B50-10
Phonak Audéo B50-312
Phonak Audéo B50-312T
Phonak Audéo B50-13
Phonak Audéo B30-10
Phonak Audéo B30-312
Phonak Audéo B30-312T
Phonak Audéo B30-13
CE mark applied
2016
2016
2016
2016
2016
2016
2016
2016
2016
2016
2016
2016
2016
2016
2016
2016
This user guide is valid for:

4
Your hearing aids have been developed by Phonak – the
world leader in hearing solutions based in Zurich,
Switzerland.
These premium products are the result of decades of
research and expertise and are designed to keep you
connected to the beauty of sound! We thank you for
making such a great choice and wish you many years of
listening pleasure.
Please read the user guide carefully to make sure that you
understand and get the best out of your hearing aids. For
more information about features and benets, simply
contact your hearing care professional.
Phonak - life is on
www.phonak.com
Contents
Your hearing aid
1. Quick guide
2. Parts of the hearing aid
Using the hearing aid
3. Left & right hearing aid markings
4. On/O
5. Batteries
6. Putting on the hearing aid
7. Removing the hearing aid
8. Push button
9. Volume control
Further Information
10. Care and maintenance
11. Exchanging the earwax protection
12. Wireless accessories
13. Service and warranty
14. Compliance information
15. Information and description of symbols
16. Troubleshooting
17. Important safety information
6
8
10
11
12
14
15
16
17
18
21
26
28
30
35
40
42

6 7
On/O
Push button
Volume control
The push button on your hearing
aid can have various functions.
The function for your hearing aid is
indicated in your individual
instructions.
To increase the volume, press the
volume control upwards. To decrease
the volume, press the volume control
downwards.
OOn
1. Quick guide
Left & right hearing aid markings
Changing batteries
1 2 3
Blue marking for left hearing aid.
Red marking for right hearing aid.
Remove the
sticker from the
new battery and
wait two minutes.
Audéo B-10, B-312,
B-312T
Audéo B-13 Audéo B-10, B-312,
B-312T, B-13
Open the
battery door.
Place battery in
the battery door
with the “+” symbol
facing upwards.

8 9
Anchor (optional)
Anchor (optional)
Push button
Push button
Audéo B-312 & B-312T
Audéo B-13
Battery door
Anchor (optional)
Speaker (without earpiece attached)
Push button
Audéo B-10
Tube
Tube
Tube
Speaker (without earpiece attached)
Speaker (without earpiece attached)
Battery door
Battery door
Volume control
2. Parts of the hearing aid
The pictures below show the models described in this user
guide. You can identify your personal model by:
• Checking “Your hearing aid details” on page 3.
• Or comparing your hearing aid with the following
shown models. Pay attention to the shape of the
hearing hearing aid and if a volume control is present.
Possible earpieces for dierent models
cShell
SlimTipDome

10 11
4. On/O
The battery door is also the on/o switch.
1
2
Closed battery door =
hearing aid is on
Open battery door =
hearing aid is o
When you switch on the hearing aid you may hear a
start-up melody.
3. Left & right hearing aid markings
1
2
Open the battery door. To do
this, pull down on the ridge at
the bottom of the hearing aid.
There is a red or blue marking inside the battery door and
on the speaker. This will tell you if it is a left or a right
hearing aid.
Audéo B-10, V-312,
B-312T
Audéo B-13 Audéo B-10, B-312,
B-312T, B-13
Blue marking for left hearing aid.
Red marking for right hearing aid.

12 13
Model
Phonak Audéo
B-10
B-312, B-312T
B-13
Zinc air
battery
size
10
312
13
Color
marking on
package
yellow
brown
orange
IEC
code
PR70
PR41
PR48
ANSI
code
7005ZD
7002ZD
7000ZD
Replacement battery
This hearing aid requires zinc-air batteries. Identify the
correct battery size (10, 312 or 13) by:
• Checking “Your hearing aid details” on page 3.
• Checking the marking on the inner side of the
battery door.
• Or checking the following table.
Please ensure you use the correct type of battery in
your hearing aids (zinc-air). Please also read chapter
17.2 for further information on product safety.
5. Batteries
1 2 3
Remove the
sticker from the
new battery and
wait two minutes.
Open the
battery door.
Place battery in
the battery door
with the “+”
symbol facing
upwards.
If it is dicult to close the battery door:
Check that the battery is inserted correctly and the
“+” symbol is facing the “+” label inside the battery
compartment. If the battery is not inserted
correctly, the hearing aid will not work and the
battery door can be damaged.
Low power: You will hear two beeps when the battery
is low. You will have approximately 30 minutes to
change the battery (this can vary, depending on the
hearing aid settings and battery). We recommend that
you always have a new battery on hand.

14 15
7. Removing the hearing aid
1
Pull on the bend of the tube
and remove the hearing aid
from behind the ear.
In very rare cases, your earpiece can remain in your
ear canal when removing the hearing aid from the
ear. In the unlikely case that the earpiece does get
stuck in your ear canal, it is strongly recommended
to see a medical specialist for safe removal.
6. Putting on the hearing aid
1
2
3
Place the hearing aid behind
your ear.
Insert the earpiece into your
ear canal.
If there is an anchor attached
to the earpiece, tuck it into
the bowl of your ear to secure
your hearing aid.

16 17
9. Volume control
To increase the volume,
press the volume control
upwards. To decrease the
volume, press the volume
control downwards.
The volume control can
be disabled by the hearing
care professional.
8. Push button
The push button on your
hearing aid can have
various functions or is not
active. This depends on
the programming of the
hearing aid, which is
indicated in your
individual “Hearing aid
instructions”. Please ask
your hearing care
professional for this
printout.

18 19
Your hearing aids are resistant to water, sweat and dust
under the following conditions:
• The battery door is fully closed. Ensure that no foreign
object such as hair is caught in the battery door when it
is closed.
• After exposure to water, sweat or dust, the hearing aid
is cleaned and dried.
• The hearing aid is used and maintained as described in
this user guide.
Hearing aids with the design-integrated Roger
receiver are also water resistant.
Hearing aids with an audio shoe and Roger X are
not water resistant.
Use of your hearing aid around water can restrict
air ow to the batteries causing it to stop working.
Should your hearing aid stop working after coming
into contact with water, refer to the
troubleshooting steps in chapter 16.
10. Care and maintenance
Diligent and routine care of your hearing aid contributes
to outstanding performance and a long service life.
Please use the following specications as a guideline.
Further information regarding product safety, see
chapter 17.2.
General information
Before using hair spray or applying cosmetics, you should
remove your hearing aid from your ear, because these
products may damage it.
When you are not using your hearing aid, leave the
battery door open so that any moisture can evaporate.
Make sure that you always completely dry your hearing
aid after use. Store the hearing aid in a safe, dry and
clean place.