Sonova Phonak Lyric 4 User manual

The contact lens for your ear™
Phonak LyricTM4
User Guide

This user guide is valid for the following hearing aid
model:
Non wireless model CE mark applied
Lyric4 2020

Your hearing aid
1. Introduction to Lyric 5
2. Adjusting and removing Lyric 9
3. Follow-up care and replacement 18
Further information
4. Frequently asked questions 20
5. Service and warranty 26
6. Compliance information 27
7. Information and explanation of symbols 28
8. For the US market only, complies 33
with the FDA regulations
9. Privacy Notice 39
10. Important safety information 41
Contents

4
Lyric. The contact lens for your ear.
Thank you for choosing Lyric, the rst extended wear
hearing aid that is 100% invisible. Lyric requires a lot
less interaction and handling compared to conventional
hearing aids. We are convinced that your Lyric will
provide valuable benets to your daily life.
Your hearing aids have been developed by Phonak – the
world leader in hearing solutions based in Zurich,
Switzerland.
Please read this user guide carefully in order to safely
operate your Lyric hearing aids and to benet from all
the possibilities they have to oer.
If you have any questions, please consult your hearing
care professional.
Phonak – life is on
www.phonak.com

5
1. Introduction to Lyric
aInsertion handle
bMicrophone protection
c“This side up” indication
dMicrophone and
signal processor
eReceiver
fBattery
gMedial seal
hLateral seal
iRemoval loop
i
a
b
cd
e
g
h
f

6
1.1 What makes Lyric dierent
Lyric is comfortably placed in the ear canal by a Lyric
trained hearing care professional and can be used
24 hours a day, seven days a week, for months at a time.
No surgery or anesthesia is required. Unlike many
other hearing aids, Lyric is positioned totally inside the
ear canal and uses your ear’s anatomy to provide
natural sound quality.
1.2 What you can expect with your new Lyric
Adjusting to your new hearing aid
Like all hearing aids, Lyric requires an adjustment period.
For most people, Lyric becomes comfortable within
a few days. Others may take up to two weeks to adjust
to Lyric.
You may notice some initial discomfort when sleeping.
Try to sleep with as little direct pressure on your ears
as possible. Sleeping on your back is ideal.

7
If your ear is itchy, do not scratch or pull at the ear.
Instead, gently massage the side of your face near
your ear.

8
Getting used to new sounds and sound quality
Usually, hearing loss progresses slowly over years. So it
is not unusual for things to sound a bit loud or strange
when you rst wear Lyric. The voices of your friends and
loved ones – and perhaps even your own voice – may
sound dierent for a while.
At rst, you may also notice normal environmental
sounds such as the refrigerator running, road noise from
the tires on the car and heels clicking on the oor while
walking. Within a short period of time, you will notice
such sounds less as they become part of your everyday
hearing world.

9
The following chapter provides instructions on how to
use your Lyric. Please read it carefully.
2.1 Using the SoundLync
The SoundLync contains a small black magnet that
functions like a remote control to change the settings
of your Lyric (see instructions chapters 2.2 – 2.5).
SoundLync
aKeychain housing
bMagnet
cRemoval tool
dCap
2. Adjusting and removing Lyric
a
b
c
d

10
To be able to use the SoundLync, unscrew the magnet
from the keychain housing and hold it inside the ear
canal without touching the hearing aid.
Attached to one end of the magnet is a small tool
that can be used to safely remove Lyric from your
ear in urgent situations.
Note: Please be aware that Lyric is muted for one
second after a beep is played. It is also muted during
the beep series when changing the volume.
IC

11
2.2 Putting Lyric in SLEEP mode
While the hearing aid is ON, hold the magnet inside
the ear canal without touching the hearing aid.
You will hear 2 beeps.
Remove the magnet from your ear.
Note: Sleep mode is a setting for acoustic transparency.
In this setting, Lyric compensates the damping caused
by the hearing aid itself. It sounds like you are not
wearing a hearing aid.
2.3 Turning Lyric OFF
While the hearing aid is ON, hold the magnet inside
the ear canal without touching the hearing aid.
Wait until you hear 2 beeps.
Continue to hold the magnet in place until you
hear 4 more beeps. (There is a short pause between
the rst 2 and the last 4 beeps).

12
Remove the magnet from your ear.
Note: Be aware when Lyric is OFF, it acts as an earplug.
2.4 Turning Lyric ON
To switch Lyric ON, from either SLEEP mode or OFF,
hold the magnet inside the ear canal without touching
the hearing aid.
Wait until you hear 1 beep.
Remove the magnet from your ear.
2.5 Adjusting the volume
Put the hearing aid in SLEEP Mode – 2 beeps. Remove
the magnet from the ear canal.
Wait until Lyric unmutes.
Insert the magnet into the ear canal again and turn
the hearing aid ON – 1 beep. Keep the magnet
inside the ear canal.

13
Continue to hold the magnet inside your ear canal.
Lyric will start to increase the volume one step from
where it was set previously. Each step is indicated
by a beep. Once you reach the maximum level, Lyric
will play a double beep. If you leave the magnet in
place, Lyric will continue to cycle to your lowest
volume setting and increase the volume steps from
the softest to the loudest level.
Remove the magnet from your ear when you reach
the desired volume level.
Note: Whenever you turn Lyric ON or take the hearing
aid out of SLEEP mode, the volume will be set auto-
matically at the last volume level chosen.
2.6 SoundLync quick reference
ON 1 beep
SLEEP 2 beeps
OFF 2 beeps (hold)
4 beeps
Volume 2 beeps (remove magnet)
1 beep (hold & wait)
Beep sequence
Double beep (highest volume level)

14
IC
2.7 Self-removal instructions
Removing Lyric
You should not have to remove Lyric between routine
oce visits. If you do need to remove the hearing
aid for any reason and a Lyric trained hearing care
professional is not available, you may remove the
hearing aid yourself, or a family member or friend can
help you remove it. Once you remove Lyric from your
ear, it cannot be reinserted.
Step 1: If Lyric is still working, turn it OFF using the
magnet (see the instructions in chapter 2.3).

15
IC
Step 2: Unscrew the cap on the magnet to expose
the removal tool. Firmly hold the removal tool as you
would hold a pencil, with your hand braced against
your cheek. Slowly and gently insert the removal tool
into the ear canal until it lightly touches the hearing
aid.

16
Step 3: Use a gentle circular motion to engage the
removal loop. You should feel a slight resistance when
you tug on it. Gently remove the hearing aid using a
gradual circular motion.
Step 4: When the hearing aid is out of the ear, place it
into its container. See your Lyric trained hearing care
professional as soon as possible to have your ear canal
examined. Please return the used hearing aid to your
hearing care professional.
IC

17
Note: Lyric can be removed using a blunt-nosed
tweezer if the removal tool is not available. Use the
tweezer to grasp the handle on the hearing aid
and gently remove the hearing aid using a circular
motion. This requires the help of a family member
or friend. Please be especially careful if you are not
removing the hearing aid yourself and advise the
person helping you to work slowly in a circular motion
when removing Lyric.
Warning: If the device or part of the device cannot be
removed, contact your hearing care professional for
help.
IC

18
After Lyric is placed in your ear(s), your Lyric trained
hearing care professional may schedule a follow-up
appointment to make any necessary programming
adjustments or to answer any questions you may have.
For hearing aid replacements, your Lyric trained hearing
care professional will either instruct you to call the
oce for an appointment when the hearing aid stops
functioning or will schedule an appointment for retting
your Lyric at a predetermined time interval. When
the hearing aid ceases to function, it should be removed
within 24 hours.
If removal by your Lyric trained hearing care professional
is not possible within 24 hours, you may remove the
hearing aid yourself, or a family member or friend may
remove it for you. Please see chapter 2.7 for instructions
on removal of Lyric.
3. Follow-up care and replacement

19
Caring for Lyric
Lyric may be worn 24/7, for months at a time,
even while showering. Lyric is water resistant,
not waterproof, and should not be completely
submerged underwater. Do not submerge your
head unless you wear a custom made earplug to
protect Lyric from water exposure.
You can protect Lyric by minimizing its exposure to
hairspray, conditioners, gels, cologne, hair dyes,
or any corrosive liquid. To protect the SoundLync, avoid
dropping it on hard surfaces, exposing it to heat, or
subjecting it to any other activities that may demagnetize
it.
For more information, contact your Lyric trained
hearing care professional.
Maximizing battery life
In normal use, the battery will last for months at a
time. Putting Lyric in SLEEP mode when going to sleep
will extend wear time.

20
4. Frequently asked questions
You can watch the Lyric Patient Counseling Video
online at www.lyrichearing.com/new-patient-video for
more tips on how to operate your Lyric hearing aid.
Can I use headsets / earbuds with Lyric?
External headphones and external hearing protection
can be used. Do not use inserted headsets, earbuds,
or earplugs, because they may dislodge the hearing
aid. Standard iPod earphones can be used.
Will an MRI scan, X-ray, or CT scan damage Lyric
or place my ear at risk?
Lyric must be removed before you have an MRI scan
because the hearing aid contains metallic parts.
Unlike an MRI scan, an X-ray or CT scan will not damage
or dislodge the hearing aid because a magnet is not
used. However, you should inform the physician and/or
technician about the hearing aid. If an X-ray or CT
scan of the ear or head is needed, the hearing aid may
need to be removed. Let your physician know that you
are wearing Lyric if you are having surgery of any kind.