
lllll
l
lllll
111
11
111
11111
1
1111
4-698-500-
73
SONY@
LIMITED
WARRANTY
U.S. and Canada only - 1 year
Camcorder,
Digital
Still
Camera,
Digital
Camera,
Interchangeable
Lens
Camera,
Interchangeable
Lens,
Accessory
Sony Electronics Inc. solely for purchases made
in
the United States and Sony of Canada
Ltd.
solely for purchases made
in
Canada (collectively "Sony") warrants this product
against defects
in
material or workmanship for the original owner and any subsequent end user owner(s)
("You"
or
''Your")
for the time period set forth above as set forth herein.
Pursuant to this Limited Warranty, Sony will, at
its
option,
(i)
repair the product using new or refurbished parts or (ii) replace the product with a new or recertified/refurbished
product of the same (or similar) model. For purposes of this Limited Warranty, "recertified" or "refurbished" means a product or part that has been returned to its original
specifications.
In
the event of a defect, these are
Your
exclusive remedies. Sony does not warrant that the operation of the product will
be
uninterrupted or error-free.
Term: For the time period set forth above from the original date of purchase of the product when purchased directly from Sony or Sony authorized dealer
(To
determine if a dealer is
in
the Sony authorized dealer network, please visit US: www.sony.com/retailers; Canada: https://dealerlocator.sony.ca/locator; or contact
Sony directly), Sony will, at its option, repair or replace with a new, recertified or refurbished product or part, any product or part determined to be defective.
This Limited Warranty covers only the hardware components packaged with the product.
It
does not cover separate accessories, technical assistance for hardware
or software usage and it does not cover any software products whether or not contained
in
the product, and other included content; any such software or other included
content is provided "AS IS" unless expressly provided for in any enclosed software Limited Warranty or End User License Agreement. Please refer to the End User
License Agreement(s) included with the product for Your rights and obligations with respect
lo
the software or other included content.
If
You
purchased
an
extended
service plan, please refer
to
the service plan for the coverage, duration and terms
of
service. Extended service plans are not governed by this Limited Warranty.
To obtain warranty service,
You
mu
st deliver the
produ
ct,
in either
its
original packaging or packaging affording
an
equal
c!eQree
of protection to a Sony authorized service center
together with a dated purchase receipt
in
order
to
obtain warranty servi
ce.
Sony cannot guarantee that it
will
be
abl
e to
repai
r any product under this warranty or make a product
exchange without risk
to
or
loss
of software or data. It isYour responsibility
to
remove
or
backup any removable media
or
parts, data, software
or
other materialsYou may
have
stored or preserved
on
Your
product.
It
is
likely
that any media or
parts,
data,
software,
or other materials (like
pictures,
music,
videos, etc.)
will
be lost or
reformatted
during service
and
Sony
will
not
be responsible
for
any
such damage or
loss.
Contact
the
following
for specific instructions
on
how
to
obtain warranty service for
Your
product:
For purchases made
in
the UNITED STATES: Visit Sony's Website: www.sony.com/support
Or
call the Customer Experience Center: 1-800-222-SONY (7669)
To
registerYour product or for contact information to purchase accessories or parts go to Sony's Website
For purchases made
in
CANADA: Visit Sony's Website: www.sony.ca/support
Or
call the Customer Experience Center: 1-877-899-SONY (7669)
To
register Your product or for contact information to purchase accessories or parts go to Sony's Website
On-site service for televisions of certain dimensions may be available to a customer living within a 50km radius of an authorized Sony service facility, provided the
residence can be accessed
by
an on-road service vehicle.
Repair/Replacement Warranty: This Limited Warranty shall apply to any repair, replacement
part
or replacement, recertified or refurbished product for the
remainder of the original Limited Warranty period or for ninety (90) days, whichever is longer. Any parts or product replaced under this Limited Warranty will become
the property of Sony. Any replacement, recertified or refurbished product provided under this Limited Warranty
may,
at Sony's option, vary in color and/or cosmetic
design from the original product and may not include any original engraving or similar customization/personalization.
Sony is not responsible
for,
and this Limited Warranty does not cover, any damage arising from a failure
to
operate the product within its intended uses, or otherwise follow the
owner's manual and safety instruciions relating to the product's
us
e and Installation. Sony is not responsible for any labor or parts costs you incur relating
to
repairs or services
from provlders/servlcers other than
from
a Sony aulhorized service cen
ter.
This Limited Warranty only covers product issues caused by defects
in
material or workmanship
during ordinary consumer
use.
This Limited Warranty does not cover products purchased from sources other than Sony or a Sony authorized dealer (including non-authorized
online auctions), or issues due to:
(i)
outdoor exposure and other acts of nature;
(ii)
powersurges;
(Iii)
accidental damage;
(iv)
abuse;
(v)
limitations of technology;
(vi)
cosmetic
damage; (vii) contact with liquid, heat, humidity orperspiration, sand, smok
e,
orforeign materia
ls;
(v
ii
i) damage, malfunction and/or failure to product
resulHng
from use of parts
or supplies not sold or authorized
by
Sony; (ix) damage, malfunction and/or!allure
to
product resulting from servicing not authorized or performed
by
Sony or a Sony authorized
service center;
(x)
computer or Internet viruses, bugs, worms, or Trojan Horses;
(xi)
malfunctions due to peripherals/accessories; (xii) modifications of or
to
any part of the
product, including "rooting" or other modifications to control the behavior of the product or any factory installed operallng system;(xiii) consumable parts such as batteries: or (xiv)
any product where the factory-appl
ied
se
rial
number has been altered or removed from the produc
t.
Further,to the extent this product incorporates use of a display, please note
that a display contains hundreds of
U1ousands
of individual pixels, and displays typically contain a small number of pixels that
do
not function properly. This Limited Warranty
does not cover up to
.01
%pixel outages (small dot picture
el
ements !hat are dark or incorrectly illumlnated).
This Limited Warranty does not cover Sony products sold "AS IS" or "WITH ALL FAULTS" or consumables (such as fuses or disposable batteries). Sony will not
replace missing components from any package purchased "Open Box" or "AS IS". This Limited Warranty is valid only
in
the United States and Canada (as applicable).
LIMITATION ON DAMAGES: SONY SHALL NOT BE LIABLE FOR
ANY
INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH
OF
ANY EXPRESS OR
IMPLIED
WARRANTY
OR CONDITION ON THIS PRODUCT. NOR SHALL RECOVERY OF
ANY
KIND AGAINST SONY BE GREATER THAN THE ORIGINAL
PURCHASE PRICE OF THE PRODUCT FROM SONY OR AN AUTHORIZED SONY DEALER.
DURATION
OF
IMPLIED WARRANTIES OR CONDITIONS: EXCEPT TO
THE
EXTENT PROHIBITED BY APPLICABLE LAW,
ANY
IMPLIED WARRANTY
OF
MERCHANTIBILITY
OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN DURATION TO
THE
DURATION
OF
THIS LIMITED
WARRANTY.
Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations on how long
an
implied warranty lasts, so the above
limitations or exclusions may not apply to
You.
This Limited Warranty gives
You
specific legal rights and
You
may have other rights which vary from jurisdiction to jurisdiction.
For purchases made
in
the U.S.: Read the following Dispute Resolution/Arbitration provision carefully. It details Your rights and instructions should a
dispute related to the product arise.
What Happens If We Have A Dispute: Should a dispute or claim arise related to the product, Your purchase and/or use of the product, the terms of this Limited
Warranty, or any service provided under the terms of this Limited Warranty (including any repair or replacement) ("Dispute"),
You
and Sony agree that the Dispute
shall be resolved exclusively through binding arbitration.
YOU
UNDERSTAND AND ACKNOWLEDGE THAT BY AGREEING TO ARBITRATION, YOU ARE
GIVING UP THE RIGHT TO LITIGATE (OR PARTICIPATE IN AS A PARTY OR CLASS MEMBER) IN ANY DISPUTES IN COURT.
You
also agree that ANY
DISPUTE RESOLUTION PROCEEDING WILL ONLY CONSIDER YOUR INDIVIDUAL CLAIMS, AND BOTH PARTIES AGREE NOT TO HAVE ANY DISPUTE
HEARD AS A CLASS ACTION, REPRESENTATIVE ACTION, CONSOLIDATED ACTION, OR PRIVATE ATTORNEY GENERAL ACTION. Despite the above,
You
have the right to llllgate any Dispute on an individual basis in small claims court or other similar court of limited jurisdiction, to the extent the amount at issue does
not exceed $15,000, and as long as such court has proper jurisdiction and all other requirements (including the amount in controversy) are satisfied.
Arbitration
Instructions.
To
begin Arbitration, either
You
or
Sony must make a written demand
lo
the otherfor arbitration.The Arbitration will lake place before a single
arbitrator. The arbilralion
WIii
be administered
In
keeping with the Expedited Procedures of the Commercial Arbitration Rules and the Supplementary Proceedings
for Consumer-Related disputes ("Rules") of the American Arbitrallon Association (''AAA"), when applicable and
tn
effect w~en the claim is filed.
You
may
get
a copy
of AAA's Rules by contacting AAA at (800) 778-7879
or
visiting www.adr.org. The filing fees to begin and carry out arbitration
will
be
shared between
You
and Sony,
but in no even! shall
Your
fees ever exceed
th
e amount allowable by
th
e special rules for Consumers Disputes provided for
by
AAA. at which point Sony wlll cover
all additional administrative lees and expenses. This does not prohibit the Arbitrator from giving the winning party their fees and expenses of the arbitration when
appropriate pursuant to the Rules. Unless
You
and Sony agree differently, the arbitration will take place
in
the county and state where
You
live, and applicable federal
or state law shall govern the substance of any Diseute during the arbitration. However, the Federal Arbitration Act, 9 U.S.C. §
1,
et seq., will govern the arbitration itself
and not any slate
law
on arbi!ralion.1l1e Arbitrators decision will be binding and final, except for a limited right of appeal under the Federal Arbitration Act.
Opt-Out
Instructions.
IF YOU DO NOT WISH TO
BE
BOUND
BY
THE
BINDING ARBITRATION PROVISION,THEN: (1)
You
must notify Sony
in
writing within 30
days of the date that
You
purchased the product; (2) Your
wrillen
notification must be malled to Sony Electronics Inc.. 16535 Via Esprillo,
MZ
1105, San Diego CA
92127, Attn: Legal Department;
AND
(3) Your written notification must include {a)
Your
NAME, (b) Your ADDRESS, (c) lhe DATE
You
purchased the product, and (d)
a clear statement that "
YOU
DO NOT WISH TO RESOLVE DISPUTES WITH ANY
SONY
ELECTRONICS ENTITY THROUGH ARBITRATION AND/OR BE BOUND
BY
THE
CLASS ACTION WAIVER."
Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty
in
any
way,
and
You
will continue to enjoy the benefits of the Limited Warranty.
Printed in Thailand