Sota LightWorks LW1 Operating instructions

Page 1 of 2
Troubleshooting
LW1
Orange Auto Light
does not light up when
Power is turned on.
Ensure Wall Adaptor is
fully plugged into the
unit and the wall outlet.
Try another wall
outlet.
Try a different Wall
Adaptor -
12 Volts DC with a
Center Positive Pin
that supplies
at least 1.5 Amps.
There may be a fault with the
unit. Contact Customer Care at
1.800.224.0242
or [email protected]
Mode light on, but no
Hand Paddle Lights.
Ensure both ends of the
LightWorks Cord are
securely plugged into the
unit and the Hand Paddle.
No
Yes
Lights are burnt out
on either side of the
Hand Paddle.
Are the
Hand Paddle
lights on?
The unit
appears to be
working properly.
There may be a fault with the
unit. Contact Customer Care at
1.800.224.0242
or [email protected]
The Hand Paddle
will need to be sent in.
Contact Customer Care at
1.800.224.0242
or [email protected]

Page 2 of 2
Troubleshooting
LW1
Cannot switch the
operational side of the
Hand Paddle.
Ensure both ends of the
LightWorks Cord are
securely plugged into
the unit and the
Hand Paddle.
The unit
appears to be
working properly.
Cannot switch
modes.
There may be a fault with the
unit. Contact Customer Care at
1.800.224.0242
or [email protected]
No
Yes
Are the
Hand Paddle
lights on?
Can the side in
use be changed by
pushing the Hand
Paddle button? No
Yes
There may be a fault with the
unit. Contact Customer Care at
1.800.224.0242
or [email protected]
The On/Off Power Button
appears to be stuck.
Gently loosen the
screws on the back
of the unit by turning
them a 1/2 turn at a
time using a Phillips
head screw driver.
During manufacturing
the back of the unit can
sometimes get screwed
on too tightly, which
interferes with the Power
Button working correctly.
If the button still
appears to be stuck,
repeat the steps 1 - 3
more times.
Unplug the Wall Adaptor.
Plug in the Wall Adaptor and
test the On/Off Power Button.
If the button continues to stick there
may be a fault with the unit. Contact
Customer Care at 1.800.224.0242 or
[email protected]