Sound Leisure VenueHub User manual

! ! 1
!
!
!
"
VenueHub"Wi+Fi"Setup"Guide"
Program"Version"v2.3"and"below"
!
!
"#$!%&'$()*!+,-!($!.)//$.0$1!0)!0#$!2/0$3/$0!45,!,/!5/6#)&7$!85695!/$0:)3'!;3)451$1!0#,0!
0#$3$!57!7&<<5.5$/0!(,/1:510#!,/1!75=/,>!703$/=0#!,0!0#$!%&'$()*!>).,05)/?!@!7&50,(>$!:53$>$77!
1)/=>$!:5>>!($!3$A&53$1?!8$!3$.)++$/1!0#$!&7$!)<!0#$!B15+,*!B86CCDDEF/!)3!0#$!G$0=$,3!
8HDDD4I!1$45.$!,7!0#$!1354$37!<)3!0#$7$!,3$!,>3$,1-!;3$>),1$1!)/!0#$!J$/&$K&(?!20!57!/)0!
;3,.05.,>!0)!,00$+;0!0)!.)//$.0!0#$!%&'$()*!0)!,!/$0:)3'!:50#!;&(>5.!,..$77!)3!0)!,!7-70$+!
0#,0!3$A&53$7!,!1,5>-!.)1$!.#,/=$!,7!0#$!%&'$()*!:5>>!/)0!<&/.05)/?!
"#$!85695!/$0:)3'!7#)&>1!,>:,-7!($!.#$.'$1!0)!$70,(>57#!0#,0!,/!2/0$3/$0!.)//$.05)/!+,-!
($!$70,(>57#$1!,0!0#$!5/0$/1$1!%&'$()*!>).,05)/?!"#$!$,75$70!:,-!)<!1)5/=!0#57!57!0)!&7$!,!856
95!$A&5;;$1!7+,30;#)/$!)3!>,;0);!<3)+!:#$3$!0#$!%&'$()*!57!0)!($!5/70,>>$1!,/1!7$,3.#!<)3!
0#$!>).,>!85695!/$0:)3'?!
"
Wi+Fi"may"not"be"used"in"a"location"where"a"daily"code"is"required"to"access"the"internet."
"
"
"
Configuring"a"Wi+Fi"Connection..................................................................................page"2"
"
Configuring"a"Wi+Fi"Connection"that"DOES"NOT"require"a"password...........................page"4"
"
Changing"from"one"Wi+Fi"network"to"another"at"the"same"Site/Location....................page"7"
"
No"Wireless"Dongle/Card"Found"Issue"with"Edimax"Dongle......................................page"10"
"
Connection"Problems"–"Blocked"Ports......................................................................page"12"
"

! ! 2
Configuring"a"Wi+Fi"Connection"
"#$!;3).$1&3$!)/!0#$!/$*0!;,=$!+&70!($!<)>>):$1!)/!750$!$*,.0>-!,7!:3500$/?!
8$!#,4$!;3$!>),1$1!0#$!1354$37!<)3!0#$!B15+,*!B86CCDDEF/!,/1!0#$!G$0=$,3!8HDDD4I!
:53$>$77!1)/=>$7!)/!0)!0#$!J$/&$K&(!%&'$()*?!L)&!:5>>!0#$3$<)3$!3$A&53$!0#$!B15+,*!)3!
G$0=$,3!1)/=>$!($<)3$!=)5/=!0)!750$?!L)&!+,-!,>7)!3$A&53$!,/!$*0$/75)/!EFM!>$,1!,7!50!+,-!
/)0!($!;)775(>$!0)!)(0,5/!,!7&<<5.5$/0!75=/,>!:50#!0#$!1)/=>$!5/751$!0#$!%&'$()*!.,7$?!"#$!
1)/=>$!,/1!,/!@MF!1)/=>$!.)4$3!+,-!($!)(0,5/$1!<3)+!F)&/1!N$57&3$!70)3$7!5<!3$A&53$1?"
"
Stage"1:!
Engineers"Menu>Jukebox"Setup>Page2>Wireless"Network"Setup"
Engineers"Menu>Add"On"Features>Wireless"Network"Setup"
Managers"Menu>Page2>Wireless"Network"Setup!
!
D? "&3/!)/!0#$!%&'$()*!,/1!,>>):!50!0)!())0!&;?!
!
O? H)!0)!853$>$77!G$0:)3'!F$0&;!5/!0#$!B/=5/$$37!P$/&?!
!
I? Q3$77!R2/70,>>!G$:!853$>$77!K,31:,3$!S354$37T?!
!
U? 2<!0#$!1354$3!<)3!-)&3!:53$>$77!1)/=>$!57!,>3$,1-!5/70,>>$1!50!:5>>!7,-!R2/70,>>$1T!
/$*0!0)!50V!5/!:#5.#!.,7$!-)&!.,/!7'5;!0)!Stage"2!)/!0#$!/$*0!;,=$?!
!
5. Edimax"EW+7711USn"
!
Do"Not";>&=!5/!0#$!1)/=>$!-$0?!
!
F$>$.0!0#$!B15+,*!1354$3?!
!
@..$;0!0#$!>5.$/7$!0$3+7!0#$/!0)&.#!RG$*0T?!
!
F$>$.0!R2/70,>>!S354$3!W/>-T!0#$/!RG$*0T?!
!
F$>$.0!R2/70,>>T!0#$/!R95/57#T?!
!
Q>&=!5/!0#$!:53$>$77!1)/=>$!,/1!:,50!,;;3)*!OX7$.7?!
!
")&.#!RY$70,30!Z&'$()*T?!
!
W/.$!3$())0$1!=)!0)!Stage"2")/!0#$!/$*0!;,=$?"

! ! 3
6. Netgear"WG111v3"
!
Q>&=!5/!0#$!1)/=>$?!
!
F$>$.0!0#$!G$0=$,3!1354$3?!
!
Q>&=!5/!0#$!:53$>$77!1)/=>$!,/1!<)>>):!0#$!)/7.3$$/!5/703&.05)/7?!
!
Q3$77!RY$70,30T?!
!
W/.$!3$())0$1!=)!0)!Stage"2.!
!
"
"
Stage"2:!
Engineers"Menu>Jukebox"Setup>Page2>Wireless"Network"Setup"
Engineers"Menu>Add"On"Features>Wireless"Network"Setup"
Managers"Menu>Page2>Wireless"Network"Setup"
"
Note:"If"you"are"connecting"to"a"network"that"does"not"require"a"password,"please"go"to"
page"4""
D? Y$0&3/!0)!853$>$77!G$0:)3'!F$0&;?!
!
O? ")&.#!RF$0&;!853$>$77![)//$.05)/T?!@>>!)<!0#$!,4,5>,(>$!G$0:)3'7!:5>>!/):!($!
7#):/?!
!
I? ")&.#!0#$!/$0:)3'!5/!0#$!>570!0)!($!&7$1?!
!
U? ")&.#![)//$.0!0)!F$>$.0$1!G$0:)3'?!
G)0$\!2<!-)&!,3$!.)//$.05/=!0)!,!#511$/!/$0:)3'!-)&!/$$1!0)!7$>$.0!
R[)//$.0!0)!K511$/!G$0:)3'T!,/1!$/0$3!,>>!0#$!3)&0$3!5/<)3+,05)/?!
!
]? ")&.#!R[#,/=$T!,/1!$/0$3!0#$!;,77:)31!<)3!0#$!7$>$.0$1!/$0:)3'?!Q,77:)317!,3$!
.,7$!7$/75054$?!")&.#!0#$!B/0$3!'$-!0)!,;;>-?!
!
^? ")&.#!RF,4$!F$005/=7!,/1![)//$.0T?!
!
C? "#$!.)//$.05)/!7$005/=7!:5>>!/):!($!157;>,-$1?!")&.#!RP,5/!P$/&TV!0#$!%&'$()*!
:5>>!/):!3$())0?!"#57!:5>>!0,'$!,!<$:!+5/&0$7?![)/05/&$!0)!Stage"3!)/!0#$!/$*0!
;,=$?!

! ! 4
Stage"3:!
Engineers"Menu>Internet"Features>Server>Continue>Setup"the"Internet>OK"
!
"#$!/$*0!;3).$1&3$!57!0)!.#$.'!0#,0!0#$!%&'$()*!57!,.0&,>>-!.)//$.0$1!0)!0#$!5/0$3/$0?!
!
D? 95/1!RF$0&;!"#$!2/0$3/$0T!);05)/!,0!0#$!,()4$!>).,05)/?!
O? ")&.#!R[#$.'!2/0$3/$0![)//$.05)/T?!2<!-)&!#,4$!.)+;>$0$1!0#$!,.05)/7!.)33$.0>-!
-)&!:5>>!/):!7$$!0#$!H))=>$!#)+$;,=$?!
I? [>)7$!0#$!:5/1):!,/1!3$0&3/!0)!0#$!+,5/!+$/&?!
!
"#$!85695!7$0!&;!;3).$1&3$!57!/):!.)+;>$0$?!
!
!
"
Configuring"a"Wi+Fi"Connection"that"DOES"NOT"require"a"password"
2<!-)&!:57#!0)!.)//$.0!0#$!J$/&$K&(!0)!,/!&/7$.&3$!/$0:)3'!_/)0!3$.)++$/1$1`!0#,0!1)$7!
/)0!#,4$!,!;,77:)31!-)&!+&70!.&33$/0>-!1)!0#57!+,/&,>>-!5/!85/1):7?!
W/.$!-)&!#,4$!5/70,>>$1!-)&3!85695!1)/=>$V!:#5.#!57!.)4$3$1!5/!Stage"1!)/!;,=$7!O!,/1!I!)<!
0#57!=&51$V!-)&!+&70!<)>>):!0#$!5/703&.05)/7!($>):!0)!.)//$.0!0)!,!/$0:)3'!:50#!/)!
;,77:)31?!
!
!
!
D? Q>&=!5/!,!'$-(),31!,/1!+)&7$!5/0)!,/-!,4,5>,(>$!EFM!;)307?!2<!-)&!:,/0!0)!&7$!
)>1$3!QFaO!'$-(),31!,/1!+)&7$!-)&!+&70!.)//$.0!0#$7$!($<)3$!;):$35/=!)/!0#$!
%&'$()*?!
!
O? Q3$77![03>b@>0bS$>!0)!);$/!&;!",7'!P,/,=$3V!0#$/!.>5.'!)/!95>$!0#$/!G$:!",7'?!
!
!
!
!
!
!!!!!!!

! ! 5
I? S$>$0$!,/-!0$*0!0#,0!+,-!($!5/!0#$!()*!0#$/!0-;$!explorerV!0#$/!.>5.'!Wc?!
!
U? [>5.'!)/!95>$!0#$/!G$:!",7'!,=,5/V!0#57!05+$!0-;$!5/!ncpa.cpl!0#$/!.>5.'!Wc?!
!
]? "#$!G$0:)3'![)//$.05)/7!:5/1):!7#)&>1!);$/?!Y5=#0!.>5.'!)/!R853$>$77!G$0:)3'!
[)//$.05)/T!0#$/!.>5.'!RJ5$:!@4,5>,(>$!853$>$77!G$0:)3'7T?
^? L)&!7#)&>1!/):!7$$!0#$!>570!)<!:53$>$77!/$0:)3'7!,4,5>,(>$?![>5.'!)/!0#$!
&/7$.&3$1!/$0:)3'!-)&!:,/0!0)!.)//$.0!0)V!0#$/!.>5.'!0#$!R[)//$.0T!(&00)/?!

! ! 6
!
!
!
C? [>5.'!R[)//$.0!@/-:,-T!:#$/!0#$!:,3/5/=!,;;$,37?
!
!
d? W/.$!.)//$.0$1V!-)&!.,/!.>)7$!,/-!);$/!:5/1):7!,/1!&/;>&=!0#$!'$-(),31!,/1!
+)&7$?!L)&!/):!/$$1!0)!7,4$!0#$!7$005/=7?!W/!0#$!%&'$()*!=)!0)!
Engineers"Menu>Maintenance>Maintenance"
!
Q3$77!0#$!RF,4$!F$005/=7T!(&00)/!0#$/!:,50!<)3!0#$!%&'$()*!0)!3$())0?!
!
8#$/!0#$!%&'$()*!#,7!3$70,30$1!-)&!.,/!=)!0)!Stage"3!0)!.#$.'!-)&3!5/0$3/$0!
.)//$.05)/V!:#5.#!.,/!($!<)&/1!)/!;,=$!U!)<!0#57!=&51$?!

! ! 7
Changing"from"one"Wi+Fi"network"to"another"at"the"same"
Site/Location"
2<!-)&!:57#!0)!7:50.#!0)!,!15<<$3$/0!:53$>$77!/$0:)3'!,0!0#$!7,+$!4$/&$V!50!57!,1457$1!0)!
1$>$0$!0#$!)>1!)/$!($<)3$!.)//$.05/=!0)!0#$!/$:!)/$!0)!,4)51!.)+;>5.,05)/7?!@/!$,75$3!
+$0#)1!0)!1)!0#57!:5>>!($!,11$1!0)!,!<&0&3$!;3)=3,+!&;1,0$V!(&0!<)3!/):!0#57!/$$17!0)!($!
1)/$!+,/&,>>-?!
!
D? Q>&=!5/!,!'$-(),31!,/1!+)&7$!5/0)!,/-!,4,5>,(>$!EFM!;)307?!2<!-)&!:,/0!0)!&7$!
)>1$3!QFaO!'$-(),31!,/1!+)&7$!-)&!+&70!.)//$.0!0#$7$!($<)3$!;):$35/=!)/!0#$!
%&'$()*?!
!
O? Q3$77![03>b@>0bS$>!0)!);$/!&;!",7'!P,/,=$3V!0#$/!.>5.'!)/!95>$!0#$/!G$:!",7'?!
!
!
!
!
I? Delete any text that may be in the box then type explorer, then click OK.

! ! 8
U? Click on File then New Task again, this time type in ncpa.cpl then click OK.
!
]? Y5=#0!.>5.'!)/!R853$>$77!G$0:)3'![)//$.05)/T!0#$/!.>5.'!RQ3);$305$7T?
!
!
!
!
!
!
^? [>5.'!0#$!R853$>$77!G$0:)3'7T!0,(!0#$/!7$>$.0!0#$!/$0:)3'!-)&!:,/0!0)!1$>$0$!
<3)+!0#$!RQ3$<$33$1!G$0:)3'7T!>570?![>5.'!0#$!RY$+)4$T!(&00)/!0)!1$>$0$!50?
!

! ! 9
!
C? [>)7$!,/-!);$/!:5/1):7!,/1!&/;>&=!0#$!'$-(),31!,/1!+)&7$?!L)&!/):!/$$1!0)!
7,4$!0#$!7$005/=7?!W/!0#$!%&'$()*!=)!0)!!
Engineers"Menu>Maintenance>Maintenance!!
!
Q3$77!0#$!RF,4$!F$005/=7T!(&00)/!0#$/!:,50!<)3!0#$!%&'$()*!0)!3$())0?!
!
G):!-)&!.,/!.)//$.0!0)!-)&3!/$:!/$0:)3'!,7!1$7.35($1!5/!Stage"2!)/!;,=$!I!)<!
0#57!=&51$?!

! ! 10
No"Wireless"Dongle/Card"Found"Issue"with"Edimax"Dongle"
8#$/!5/70,>>5/=!0#$!B15+,*!1)/=>$V!5<!0#$!&7$3!1)$7/e0!7$>$.0!RS354$3!W/>-T!1&35/=!0#$!1354$3!
5/70,>>!;3).$77!50!:5>>!5/70,>>!0#$!B15+,*!F)<0:,3$!:#5.#!:5>>!70);!0#$!%&'$()*!<3)+!1$0$.05/=!
0#$!1)/=>$?!2/!0#$!853$>$77!G$0:)3'!F$0&;!+$/&!&/1$3!K,31:,3$!S$45.$!50!:5>>!7,-!RG)!
853$>$77!S)/=>$a[,31!9)&/1T?!
"#$3$!:5>>!($!,/!);05)/!5/!0#$!B/=5/$$37!P$/&!0)!1$,>!:50#!0#57!)/!,!>,0$3!;3)=3,+!4$375)/V!
(&0!<)3!/):!50!/$$17!0)!($!1$,>0!:50#!+,/&,>>-?!
!
")!<5*!0#57!;3)(>$+!<)>>):!0#$!5/703&.05)/7!($>):?!
!
!
D? Q>&=!5/!,!'$-(),31!,/1!+)&7$!5/0)!,/-!,4,5>,(>$!EFM!;)307?!2<!-)&!:,/0!0)!&7$!
)>1$3!QFaO!'$-(),31!,/1!+)&7$!-)&!+&70!.)//$.0!0#$7$!($<)3$!;):$35/=!)/!0#$!
%&'$()*?!
!
O? Q3$77![03>b@>0bS$>!0)!);$/!&;!",7'!P,/,=$3V!0#$/!.>5.'!)/!95>$!0#$/!G$:!",7'?!
!
!
!
!
I? S$>$0$!,/-!0$*0!0#,0!+,-!($!5/!0#$!()*!0#$/!0-;$!services.mscV!0#$/!.>5.'!Wc?!
!
!