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  9. TouchTunes ANGELINA User manual

TouchTunes ANGELINA User manual

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Angelina Quick Start Guide
901031-001 Rev 00 January 2018
This guide is an overview of the Angelina jukebox installation process. For a complete copy of the Angelina Installation
and Setup Guide (P/N 901029-001 for payment models and P/N 901072-001 for the Free to Patron model), visit the
TouchTunes Tempo site at https://tempo.touchtunes.com.
About this Guide
This manual refers to the following models:
•Angelina 700784-002 (US payment model)
•Angelina 700789-001 (“Free to Patron” model)
•Angelina 700791-001 (CA payment model)
IMPORTANT SAFETY INFORMATION
Read this important safety information before proceeding
with product installation.
•READ THESE INSTRUCTIONS.
•KEEP THESE INSTRUCTIONS.
•HEED ALL WARNINGS.
•FOLLOW ALL INSTRUCTIONS.
The Lightning Flash with arrow head symbol within an
equilateral triangle is intended to alert the user to the
presence of uninsulated “dangerous voltage” within
the product enclosure that may be of sufficient
magnitude to constitute a risk of shock to persons.
The exclamation point within an equilateral triangle is
intended to alert the user to the presence of important
operating and maintenance (servicing) instructions in
the literature accompanying the product.
WARNING: Do not defeat the safety purpose of the
polarized or grounding-type plug. A polarized plug has
two blades with one wider than the other. A grounding
type plug has two blades and a third grounding prong.
The wide blade or the third prong are provided for your
safety. If the provided plug does not fit into your outlet,
consult an electrician for replacement of the obsolete
outlet.
WARNING: TO REDUCE THE RISK OF FIRE OR
ELECTRIC SHOCK, DO NOT EXPOSE THIS
APPARATUS TO RAIN OR MOISTURE AND
OBJECTS FILLED WITH LIQUIDS, SUCH AS
VASES, SHOULD NOT BE PLACED ON THIS
APPARATUS.
DO NOT USE THIS APPARATUS NEAR WATER.
WARNING: TO REDUCE THE RISK OF FIRE OR
ELECTRIC SHOCK, THIS APPARATUS SHALL BE
CONNECTED TO A MAINS SOCKET OUTLET WITH
A PROTECTIVE EARTHING CONNECTION.
TO COMPLETELY DISCONNECT THIS APPARATUS
FROM THE AC MAINS, DISCONNECT THE POWER
SUPPLY CORD PLUG FROM THE AC
RECEPTACLE.
THE MAINS PLUG OF THE POWER SUPPLY CORD
OR APPLIANCE COUPLER SHALL REMAIN
READILY ACCESSIBLE.
WARNING: The speaker output of this unit can exceed
10 Watts and could cause a shock injury. Connection
to speakers should be performed by a skilled person in
compliance with local building codes. Class 2 wiring is
required for speaker cables. Use of external speakers
outside the ratings stated at the speaker jack may
result in a shock injury or damage to the unit, or
equivalent.
CAUTION: Do not use Angelina immediately after
transferring the unit from a cold place to a warm place
as condensation may have occurred on internal
components. Wait for the unit to reach room
temperature before using it.
IMPORTANT: See product enclosure for safety-
related markings.
No serviceable parts inside, please contact
TouchTunes Customer Support for service.
Clean only with dry cloth.
Do not block any ventilation openings. Install in
accordance with the manufacturers instructions.
Do not install near any heat sources such as radiators,
heat registers, stoves, or other apparatus (including
amplifiers) that produce heat.
Protect the power cord from being walked on or
pinched particularly at plugs, convenience
receptacles, and the point where they exit from the
apparatus.
Only use attachments/accessories specified by the
manufacturer.
Unplug this apparatus during lightning storms or when
unused for long periods of time.
CAUTION
Danger of explosion if battery is incorrectly replaced.
Replace only with the same or equivalent type.
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Steps
•Step 1: Move Angelina to its mounting location
(page 2)
•Step 2: Unpack Angelina (page 2)
•Step 3: Wall Mount Angelina (page 2)
•Step 4: Install the Hard Drive (page 4)
•Step 5: Access the Cable Channel (page 4)
•Step 6: Connect Angelina to the Wired Broadband
Network (page 4)
•Step 7: Connect Audio Speakers to Angelina (page 5)
•Step 8: Connect Power to Angelina (page 5)
•Step 9: Activate the Angelina Screen (page 5)
•Step 10: Activate Angelina (page 5)
•Step 11: Update Software with Call Now (page 6)
•Step 12: Set Up the Remote Control (page 7)
•Step 13: Configure Bill Acceptors (page 8)
•Step 14: Test Payment Acceptors (page 8)
•Step 15: Reapply Filters and Credit Rules (page 9)
Note: Locations where an Angelina jukebox is installed
are required to comply with general Americans with
Disabilities Act (ADA) guidelines, including those
governing accessible routes and protruding objects.
Because locations have different floor plans,
TouchTunes does not address these issues in this
Guide.
Step 1: Move Angelina to its mounting location
Move the crate as close as possible to the intended
mounting location.
Do not slide or drag an uncrated Angelina along the
floor!
Step 2: Unpack Angelina
a) Remove the top cover.
b) Remove the wall bracket package and set it aside.
c) Remove the Accessory kit.
d) Remove the top halves of the foam packaging.
e) Open the top of the bag protecting Angelina and pull
down until the back of the jukebox is fully uncovered.
Step 3: Wall Mount Angelina
Important: When installing in a location where there is an
intersecting wall to the left, ensure that you allow at least
15 inches of clearance between the wall and the Angelina
jukebox to allow free movement of the door and prevent it
from being damaged. Never install Angelina in a recessed
area, as this will interfere with the natural airflow for
cooling the unit.
TouchTunes recommends installing a sheet of plywood
(16"W x 16"H x ½"D) behind the drywall directly behind the
area for Angelina's wall bracket. This will ensure adequate
support for the jukebox.
1. On the wall where Angelina is to be installed, measure
62 inches from the floor and mark the measurement.
Refer all servicing to qualified service personnel.
Servicing is required when the apparatus has been
damaged in any way, such as power-supply cord or
plug is damaged, liquid has been spilled or objects
have fallen into the apparatus, the apparatus has been
exposed to rain or moisture, does not operate
normally, or has been dropped.
WARNING: To reduce the risk of fire or electric shock,
do not expose this apparatus to rain or moisture.
To disconnect this apparatus unplug from the mains
plug, access to the mains plug should be readily
accessible after the installation.
Care should be taken when disposing of batteries to
ensure there is no environmental impact. Refer to your
federal guidelines for the proper disposal methods.
WARNING: Batteries (battery pack or batteries
installed) shall not be exposed to excessive heat such
as sunshine, fire, or the like.
Use only with the bracket specified by the
manufacturer or sold with the apparatus.
IMPORTANT: Additional electrical and safety
requirements appear on the Angelina product labels
located at the bottom of the rear enclosure and on the
back of the payment model jukebox.
IMPORTANT: Additional electrical and safety
requirements appear on the Angelina product labels
located inside the door near the locking mechanism
and on the back of the “Free to Patron” model jukebox.
WARNING: The console is not secured to the wall until
the pivot latches are in the vertical (locked) position.
WARNING
To prevent injury, this apparatus must be securely
attached to the wall in accordance with the installation
instructions.
A Top of foam packaging
B Wall bracket package
C Accessory kit
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2. Install the wall bracket:
3. Cut an access hole in the drywall / plywood. This
access hole is used to run the AC (C13 to 5-15P)
cable, speaker wires, and network cable to the inside
of the jukebox. Note that the AC cable comes
pre-routed.
4. Identify the receptacles on the rear of the Angelina
jukebox. The receptacles fit onto the flange hooks on
the wall bracket.
5. Make sure that the 2 pivot latches located at the
bottom of the wall bracket are in the horizontal
(unlocked) position.
6. Using at least two people, lift Angelina so that its top is
slightly higher than the top of the wall bracket.
7. Align the receptacles (highlighted in red below) on
Angelina with the flange hooks on the wall bracket
ensuring that the pivot latches on the bottom of the
wall bracket also align with the corresponding
openings (highlighted in green below) on the back of
the jukebox.
8. Hang the Angelina jukebox on the wall bracket
allowing the weight of the unit to set it into position.
9. Locate the key for Angelina and then unlock and open
its door.
10.Turn the wall bracket pivot latches to the vertical
(locked) position to completely secure the Angelina
jukebox to the wall bracket. The holes for the pivot
latches are circled in red below.
a) Install a screw on the wall, at 62 inches from the
floor, in the horizontal center of the area where you will
install Angelina. With enough of the screw protruding
from the wall, hang the wall bracket onto the screw
using the top-center hole.
b) Using the spirit level located on the top part of the
bracket, ensure that the bracket is level, then fasten it
to the wall using screws and washers according to
your local regulations ensuring that the wall bracket
will be able to support Angelina’s weight. The following
is an example only.
IMPORTANT: The Angelina jukebox can cause
injury if lifted incorrectly. TouchTunes
recommends at least two people perform the
following steps.
CAUTION: Angelina is not secure until the wall
bracket pivot latches are set to the vertical
(locked) position.
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Step 4: Install the Hard Drive
Note: Angelina uses a SATA hard drive with a red tray. Do
not attempt to swap your Angelina’s hard drive with an
IDE drive from another TouchTunes jukebox model, as
you can incur damage to the jukebox.
1. Ground yourself by touching an exposed piece of
metal in the Angelina case.
2. Ensure that the computer is powered OFF at the
switch on the power supply.
3. Locate the hard drive for Angelina.
The hard drive and its enclosure are shipped
separately from the main Angelina hardware.
4. Align the hard drive enclosure with its slot on the left-
side under-panel of the computer.
5. Insert the hard drive enclosure in the slot and then
gently push the enclosure in until it is completely
seated.
6. Using your fingers, push in and then tighten the thumb
screw (clockwise) on the hard drive tray until the
thumb screw is securely tightened.
7. Test whether the hard drive is firmly seated by pulling
out firmly on the handle of the hard drive tray.
The hard drive is secured properly when:
•The thumb screw is completely compressed
and covered by the cowl head of the thumb
screw.
•There is no gap between the edge of the hard
drive tray and the computer.
•There is no play between the hard drive and
the computer when you pull outward on the
handle of the hard drive tray.
Step 5: Access the Cable Channel
The Angelina jukebox is designed with cable channels
that let you route outside cables, such as for
telecommunications, to internal jukebox components.
To prepare for cable routing for Angelina:
1. Identify the cable channels along the back of
Angelina.
Note: Route cables into and out of Angelina only through
the provided cable channel openings. Do not route
cables through any other openings in Angelina, such as
air vents. Otherwise it can overheat and shut itself down.
Step 6: Connect Angelina to the Wired
Broadband Network
1. Unlock and open Angelina, if it is not already open.
2. Locate the RJ-45 Ethernet cable for the broadband
connection.
3. Connect either end of the cable to the broadband
modem or router.
4. Route the free end of the cable into Angelina through
the cable channel.
5. Connect the free end of the cable to the port labeled
LAN at the top of the computer.
You will later configure the communications settings for
the broadband network so that Angelina can contact the
TouchTunes server using this connection.
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Step 7: Connect Audio Speakers to Angelina
1. Prepare your speaker wires by stripping the ends of
the 4 connector wires, exposing approximately 1/4” of
wire.
2. Locate the supplied four-slot Euroblock connector.
3. Loosen the screws along the top of the connector
using a flat-head screwdriver, if necessary.
4. Wire the ends of the speaker wires to the Euroblock
connector using the following figure as a guide.
5. Using a flat-head screwdriver, tighten the screws of
the slots to secure the speaker cable to the connector.
6. Attach the Euroblock connector to the connector on
the Zone 1 or Zone 2 amplifier.
7. Route the free end of the cables out of Angelina
through the cable channel.
8. Connect the other end of the cables to the speakers,
ensuring that proper polarity is respected. Incorrect
connection can result in poor imaging and thin sound.
Step 8: Connect Power to Angelina
1. Ensure that the AC power cord from the Power Supply
Unit (PSU) is plugged into the power strip.
2. Route the female end of the AC power cord from the
accessories kit through the right cable channel, and
connect that end of the cable to the male power
socket on the power bar inside Angelina. Connect the
other end of the AC power cord to a properly
grounded (3-prong) electrical outlet.
3. Set the rocker switch on Angelina’s power supply unit
to on (O).
Step 9: Activate the Angelina Screen
When you power up an Angelina for the first time, it
automatically goes into night mode: the computer and
other internal components of Angelina are running, but the
touchscreen, audio system and lights for Angelina are
disabled. Bring Angelina out of night mode and activate its
screen before setting it up.
1. Locate and press the MNGR button on the I/O Board.
When you press this button, the touchscreen, lights and
audio system for Angelina are activated. The Software
initialization screen appears indicating that Angelina is
starting the initialization process.
You can now use the touchscreen to activate Angelina
and configure its settings using the system software.
Step 10: Activate Angelina
Booting the system with a new hard drive can take up to
ten minutes, and the screen can be blank for up to 90
seconds during the initialization procedure.
Activating Angelina involves calibrating the touchscreen,
and configuring its settings by following the on-screen
instructions.
Overhead view
WARNING: It is extremely important that you do
not power down or attempt to reboot Angelina
during this procedure, or you risk corrupting the
hard drive and rendering it unusable.
Rocker switch
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Calibrate the Touchscreen
After the software installation process completes, the first
calibration screen appears.
Touch the center of the targets that appear on screen until
the Settings screen appears.
Select Your Settings
In the settings screens, you select the settings for
Angelina, such as primary language, calling window, and
type of broadband connection.
After you specify the settings, a Communications Network
status LED indicator with activity messages appears.
What the network status LEDs indicate:
•Local Ethernet: Indicates whether an Ethernet cable is
properly connected to the jukebox and if the jukebox
is receiving a signal from it.
•Host Resolving: Indicates whether the jukebox is
connected to the Internet.
•Logged In: whether the jukebox is logged into the
TouchTunes server. The jukebox must be able to log
into the TouchTunes server to receive activation
information and perform transactions, such as
returning daily sales information.
•Music Access: Indicates whether the jukebox can
access music from the TouchTunes server. The
jukebox must have music access to download new
songs.
•Data Access: Indicates whether the jukebox can
communicate with TouchTunes server to receive
updates from the TouchTunes Tempo site (https://
tempo.touchtunes.com). The jukebox must have data
access to receive any new settings you may have
made to it via the TouchTunes Tempo site.
For installation and activation, the jukebox needs the
Logged In, Music Access, and Data Access LED
indicators to be green. When the jukebox is fully initialized,
the Attract screen of the Customer interface appears.
Step 11: Update Software with Call Now
After you activate Angelina, TouchTunes recommends
you perform a Call Now to ensure that your jukebox is
equipped with the most up-to-date software.
To do so, access the Diagnostic menu of the Operator
interface.
1. Press and release the MNGR button on the I/O Board.
The Operator interface main menu appears.
2. Press the DIAGNOSTIC button.
3. Press the Call now button at the bottom of the menu.
Angelina communicates with the TouchTunes server
and downloads the most recent software build.
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Step 12: Set Up the Remote Control
The remote control is powered by two 1.5V AAA batteries.
Insert the batteries in the compartment on the rear of the
remote. Use only high-quality alkaline batteries.
By default, the remote control ID is set to 000. To change
the remote control ID:
1. Press and hold the POWER and F4 keys at the same
time until the red indicator light blinks twice.
2. Enter the new three-digit code to use. The new code
must be in the range 000 to 255.
3. The red indicator light will light up for three seconds to
confirm your selection. If you enter an invalid code,
the light will blink five times.
Learn the Remote ID
1. On the Operator interface, open the HARDWARE >
Options screen.
2. Press the LEARN button.
3. Watch the display. When prompted, press the MIC
VOL UP key on the remote control.
The screen displays a success message and returns
to the Options screen.
4. Test the remote by raising and lowering the jukebox
volume as it is playing.
Use the mounting bracket to install
the remote control on a wall for easy
access.
Fasten the bracket to the wall with
two screws as illustrated.
Press and hold
to set remote
control ID.
Pre-programmed Remote Control Keys
Key Function
Power Press to turn the jukebox
monitor and audio
subsystem on or off. The
jukebox computer remains
on. Equivalent to pressing
the Night Mode button on
the jukebox.
Pause Pauses the jukebox.
Numeric keys - Used to program the
remote and for future use.
MIC VOL Raises and lowers the
volume of the microphone
within the limits set on the
Mixer Settings screen.
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Step 13: Configure Bill Acceptors
Note: Perform this procedure if you have an optional
second bill acceptor installed on an Angelina US
payment model jukebox.
1. On the Operator interface, open the HARDWARE >
Options screen.
From this menu, you can configure Angelina to use two bill
acceptors or one. By default, this option is turned ON.
•If Angelina has a single bill acceptor, you must turn
this option OFF.
•If Angelina has dual bill acceptors, you must ensure
that this option is turned ON.
Step 14: Test Payment Acceptors
Note: The following applies to payment model jukeboxes
only.
To test the bill and coin acceptors:
1. On the Operator interface, open the MONEY >
Options screen.
2. In the COIN & BILL ACCEPTOR area, press the
TEST button.
3. Insert a bill into the bill acceptor.
The screen refreshes, showing the denomination of
the bill that was inserted, and the origin of the bill (first
or second bill acceptor).
P1 Give promotional credit:
Press and release this
button to add a credit to the
jukebox. Credits are
deducted from the
promotional credit count.
The promotional credit
feature is enabled/disabled
on the Credit Settings
screen.
P2 For future use.
P3/Skip
Skip song: Quickly press
and release to stop playing
the current song and
immediately skip forward
to the next song in the
queue. The skip song
feature is enabled/disabled
on the System Settings
screen.
Flush play queue: Press
and hold this button for four
seconds to flush the entire
play queue.
VOLUME ZONE 1, 2, 3 Raises and lowers the
volume of the selected
zone within the limits set on
the Sound Mixer screen.
F1, F2, F3, F4 For future use.
Left-arrow, right-arrow,
OK
For future use.
Pre-programmed Remote Control Keys
Key Function
Denomination
Source
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Copyright © 2018 The Octave Music Group, Inc. (formerly known as TouchTunes Interactive Networks, Inc.)
The Octave Music Group, Inc.
7250 Mile End, Suite 202
Montreal, Quebec,
Canada, H2R 3A4
The Octave Music Group, Inc.
850 Third Ave, 15th Floor
New York, NY 10022
USA
Technical Support
888-338-5853
www.touchtunes.com
4. For the Canadian payment model only, insert a coin
into the coin acceptor. The screen refreshes, and
shows the value of the coin.
Step 15: Reapply Filters and Credit Rules
If you are replacing an existing TouchTunes jukebox with
an Angelina jukebox, you must manually apply music
filters and credit rules from the old jukebox to the Angelina
jukebox if you want such filters and rules to apply to
Angelina.
•To configure music filters, select the MUSIC Operator
menu and then press the Filters button.
•To configure credit rules, select the MONEY Operator
menu and then press the Credit rules button.
Configure your settings as required.
Note About Affixing Stickers to Angelina
Angelina’s touch screen’s bezel-less design means that
the entire glass is touch-sensitive — not just the user
interface area — and must be kept clear of objects that
can interfere with patron interaction and the proper
operation of the jukebox.
Never affix stickers, decals, or transfers to the
Angelina touchscreen . Doing so can adversely affect
jukebox behavior.
If you must apply stickers of a promotional nature or if you
want to provide company contact information,
TouchTunes recommends that you affix them to the left or
right side of the enclosure in order to preserve the
aesthetics of Angelina’s facade.
You can professionally display the location and your
contact information on the Angelina screen by adding it to
the Owner profile page and enabling the Owner Profile
page to display from Angelina’s Operator menu under
SOFTWARE > Location Info.
Contact Technical Support
If you need help or have questions about this guide, call
the TouchTunes 24/7 Service Hotline at 888-338-5853.
To help us assist you more effectively with problem
reports, the following information may be required when
contacting TouchTunes support:
•Jukebox model and ID
•Operator ID
•Serial number of the component you believe to be
defective
•Date/time of the problem
•Actions performed immediately before the problem
occurred
•Any additional comments relevant to the problem

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