Spectra nTier Verde Array User manual

SpectraLogic.com
Spectra nTier Verde Array
Boot Drive Replacement

October 2013 Boot Drive Replacement—Spectra nTier Verde Array 2
Copyright Copyright©2013SpectraLogicCorporation.Allrightsreserved.Thisitemandthe
informationcontainedhereinarethepropertyofSpectraLogicCorporation.
Notices Exceptasexpresslystatedherein,SpectraLogicCorporationmakesitsproductsand
associateddocumentationonan“ASIS”BASIS,WITHOUTWARRANTYOFANY
KIND,EITHEREXPRESSEDORIMPLIED,INCLUDINGBUTNOTLIMITEDTO
THEIMPLIEDWARRANTIESOFMERCHANTABILITYORFITNESSFORA
PARTICULARPURPOSE,BOTHOFWHICHAREEXPRESSLYDISCLAIMED.Inno
eventshallSpectraLogicbeliableforanylossofprofits,lossofbusiness,lossofuseor
data,interruptionofbusiness,orforindirect,special,incidentalorconsequential
damagesofanykind,evenifSpectraLogichasbeenadvisedofthepossibilityofsuch
damagesarisingfromanydefectorerror.
Informationfurnishedinthismanualisbelievedtobeaccurateandreliable.However,no
responsibilityisassumedbySpectraLogicforitsuse.Duetocontinuingresearchand
development,SpectraLogicmayrevisethispublicationfromtimetotimewithoutnotice,
andreservestherighttochangeanyproductspecificationatanytimewithoutnotice.
Trademarks BlueScale,Spectra,SpectraGuard,SpectraLogic,TeraPack,T‐Finity,andTranScaleare
registeredtrademarksofSpectraLogicCorporation.ArchiveGradeandnTierVerdeare
trademarksofSpectraLogicCorporation.Allrightsreservedworldwide.Allother
trademarksandregisteredtrademarksarethepropertyoftheirrespectiveowners.
Part Number 90990089RevisionD
Revision
History Revision Date Description
AMay2013 Initialrelease
BJune2013 UpdatedforStrataView1.1release
CAugust2013 UpdatedforStrataView1.2release
DOctober2013 UpdatedforStrataView1.3release

October 2013 Boot Drive Replacement—Spectra nTier Verde Array 3
Contacting Spectra Logic
To Obtain General Information
Spectra Logic Website: www.spectralogic.com
United States Headquarters European Office
SpectraLogicCorporation
6285LookoutRoad
Boulder,CO80301
USA
Phone: [phone]or1.303.449.6400
International: 1.303.449.6400
Fax: [phone]
SpectraLogicEuropeLtd.
VentureHouse
ArlingtonSquare,DownshireWay
Bracknell,RG121WA
UnitedKingdom
Phone: 44(0)870.112.2150
Fax: 44(0)870.112.2175
Spectra Logic Technical Support
Technical Support Portal: support.spectralogic.com
United States and Canada
Phone:
TollfreeUSandCanada: 1.800.227.4637
International: 1.303.449.0160
Email: [email protected]
Europe, Middle East, Africa
Phone: 44(0)870.112.2185
Email: [email protected]
Deutsch sprechende Kunden
Phone: 49(0)6028.9796.507
Email: [email protected]
Mexico, Central and South America, Asia, Australia, and New Zealand
Phone: 1.303.449.0160
Email: [email protected]
Spectra Logic Sales
Website: www.spectralogic.com/shop
United States and Canada
Phone: [phone]or1.303.449.6400
Fax: [phone]
Email: [email protected]
Europe
Phone: 44(0)870.112.2150
Fax: 44(0)870.112.2175
Email: [email protected]
To Obtain Documentation
Spectra Logic Website: www.spectralogic.com/documents

4
BOOT DRIVE REPLACEMENT
Thisdocumentprovidesinstructionsforreplacingabootdriveinthe
Spectra®nTier™Verde4Uor2Umasternodes,whicharereferredtoasthe
arrayintheseinstructions.Thebootdrivesprovidestorageforthe
operatingsystemandStrataViewwebinterface.
Theprocedureisdifferentforeachsizeofmasternode.Usethe
instructionsinoneofthefollowingsections:
ReplaceaBootDriveintheVerde4UMasterNodeonpage 5
ReplaceaBootDriveintheVerde2UMasterNodeonpage 16
Note: Thescreencaptureimagesinthisdocumentmaybedifferent
thanwhatappearsintheStrataViewwebinterface.

Replace a Boot Drive in the Verde 4U Master Node Before you Begin
October 2013 Boot Drive Replacement—Spectra nTier Verde Array 5
REPLACE ABOOT DRIVE IN THE VERDE 4U MASTER NODE
UsetheinstructionsinthissectiontoreplaceabootdriveSATADOM
(DataOnModule)inthenTierVerde4Umasternode.
Estimated Time = 30 minutes
Before you Begin
Beforereplacingabootdrive,makesurethatyouhaveaddressedthe
requirementsinthissection.
Gather Materials and Tools
Required
Agroundedanti‐staticwristband
A#1Phillipsscrewdriver
A#2Phillipsscrewdriver
AreplacementcomponentfromSpectraLogic(PN90999692)
Note: Keepallshippingmaterialstoreturnthefailedcomponentto
SpectraLogic.
Recommended
Ananti‐staticmat
Figure 1 A replacement boot drive.

Replace a Boot Drive in the Verde 4U Master Node Identify the Failed Boot Drive
October 2013 Boot Drive Replacement—Spectra nTier Verde Array 6
Ensure ESD Protection
Therepairenvironmentforthelibrarymustbefreeofconditionsthat
couldcauseelectrostaticdischarge(ESD).ToprotectthelibraryfromESD,
followtheseprocedureswhenrepairingortestingthelibrary:
Placeastaticprotectionmatontheworksurfaceusedwhileremoving
andinstallinglibrarycomponents.Usea1‐megohmresistortoground
thestaticprotectionmat.
Wearastaticprotectionwristbandorgroundingfootstrapwhenever
youhandlelibrarycomponentsthathavebeenremovedfromtheir
anti‐staticbags.Connectthewristbandtothestaticprotectionmatorto
othersuitableESDgrounding.
Note: Keepallelectroniccomponentsinanti‐staticbagswhennotin
use.
Discontinue Storage Operations
Nofilestorageoperationscanoccurwhilereplacingabootdriveinthe
nTierVerdemasternode.Useyoursoftwaretostopallfilestorage
operationstothearray.
Identify the Failed Boot Drive
1. Ifnecessary,logintotheStrataViewwebinterfaceasdescribedinthe
SpectranTierVerdeUserGuide.
2. Fromthemenubar,selectStatus > Hardware.TheHardwarescreen
displays.
3. ClickSystem.Thescreenrefreshestoshowthestatusfortheprocessors,
memory,andbootdrivesinthearray.Thefaileddriveisindicatedbyan
erroricon(anXinaredcircle).
4. Recordthefaileddriveserialnumberonapieceofpaper.
Figure 2 The Hardware screen showing a failed boot drive.

Replace a Boot Drive in the Verde 4U Master Node Power Off the Array
October 2013 Boot Drive Replacement—Spectra nTier Verde Array 7
Power Off the Array
ThenTierVerdearraymustbepoweredoffbeforereplacingabootdrive.
Usethefollowinginstructionstopoweroffthearray.
1. Clickthepowericoninthelowerright‐handcornerofanyscreeninthe
StrataViewwebinterface.ThePowerscreendisplays.
2. OnthePowerscreen,clickShutdown.
3. Aconfirmationscreendisplays.Confirmtheselectiontoshutdownthe
nTierVerdearray.
4. Oncethearrayfinishespoweringoff,disconnectthepowercordsfrom
thepowersupplies.
5. DisconnectallEthernetandSAScablesfromthearray.Itmaybehelpful
tolabelthecablestoensuretheyarere‐connectedtothecorrectportat
theendoftheprocedure.
Figure 3 The Power icon.
Power icon
Caution
Disconnecting the power cords is necessary to take the array out of Standby power
mode. While in Standby, the motherboard can be damaged by a dropped screw or
electrostatic discharge.

Replace a Boot Drive in the Verde 4U Master Node Replace a Boot Drive
October 2013 Boot Drive Replacement—Spectra nTier Verde Array 8
Replace a Boot Drive
ToreplaceabootdriveinthenTierVerdearray,thearraymustbetaken
outofitsrack.Ifthearrayisnotmountedinarack,skiptoReplaceaBoot
Driveonpage 10.
Remove the Front Bezel
Youneedtoremovethefrontbezelpriortoremovingthearrayfroma
rack.Thebezelisheldinplacewithmagnets.Graspthesidesofthebezel
andpullitstraightoffthearray.
Remove the Array From a Rack
Usetheseinstructionstoremovethearrayfromarack.
1. Usinga#2Phillipsscrewdriver,removethescrewoneachsideofthe
frontofthearray.
Warning
The Spectra nTier Verde array weighs between 57 lb (25.8 kg) and 136 lb (61.9 kg)
depending on how many drives are installed. Use extreme caution when moving it.
Always use two people, one on each side, when lifting or moving it.
WARNUNG Die Spectra nTier Verde wiegt zwischen 25,8 kg und 61,9 kg je
nachdem, wie viele Laufwerke installiert sind. Seien Sie besonders vorsichtig, wenn
Sie es bewegen. Immer zwei Personen, eine auf jeder Seite, beim Heben oder
Bewegen.
Figure 4 Remove the screw on each side of the front of
the array.
Screw

Replace a Boot Drive in the Verde 4U Master Node Replace a Boot Drive
October 2013 Boot Drive Replacement—Spectra nTier Verde Array 9
2. GraspbothhandlesofthefrontpanelofthenTierVerdearrayandpull
thearrayoutoftherackuntiltheouterrailsarefullyextendedandthe
self‐lockinglatchesengageoneachrackrail.
3. Whilesupportingthefrontofthechassiswithonehand,pressandhold
theself‐lockinglatchesonbothinnerrailsdownward.While
supportingthearray,pullthechassistherestofthewayoutoftherack.
4. Movethearraytoasturdyworksurface.
Figure 5 Pull the array out of the rack to extend the outer
rails.
Figure 6 Press the self-locking latch downward.
Extended outer rail
Locking latch

Replace a Boot Drive in the Verde 4U Master Node Replace a Boot Drive
October 2013 Boot Drive Replacement—Spectra nTier Verde Array 10
Replace a Boot Drive
Usetheinstructionsinthissectiontoreplaceabootdriveinthearray.
1. Usinga#1Phillipsscrewdriver,removethefourscrewsthatsecurethe
coverofthearraytothechassis.Threescrewsarelocatedonthesidesof
thearray,whileoneislocatedonthetop.
2. Setthecoveraside.
Caution
Any damage to the Spectra nTier Verde caused by failure to protect it from
electrostatic discharge (ESD) voids the Spectra nTier Verde warranty. To protect the
Spectra nTier Verde drives from damage:
Wear an anti-static wristband, properly grounded, throughout the procedure. If
a wristband is not available, touch a known grounded surface, such as the
unpainted metal chassis.
Leave the SATA DOM in its anti-static bag until you are ready to install it.
Do not place the un-bagged SATA DOM on any metal surfaces.
Figure 7 Remove the screws on the left-hand
side of the array.
Figure 8 Remove the screws on the
right-hand side and top of the array.
Screws
Screws

Replace a Boot Drive in the Verde 4U Master Node Replace a Boot Drive
October 2013 Boot Drive Replacement—Spectra nTier Verde Array 11
3. Locatethefailedbootdriveinthearray.Bootdrive1istowardthecenter,
closesttothesystemmemory,whilebootdrive2isclosesttothechassis
wall.
Note: Toremovebootdrive2,youmustfirstremovebootdrive1.
4. Locatetheclipsecuringthebootdrivetothemotherboard.Figure 10
showstheclipholdingthedrive.Youwillnotbeabletoseetheclip
fromyourviewingangle;thispictureisintendedtogiveyouaframeof
reference.
Figure 9 Locate the boot drive to remove.
Figure 10 The clip securing the boot drive to the
motherboard.
Boot drive 2
Boot drive 1
Front of chassis
Clip

Replace a Boot Drive in the Verde 4U Master Node Replace a Boot Drive
October 2013 Boot Drive Replacement—Spectra nTier Verde Array 12
5. Whilepressingtheclipintowardthebootdrivemodule,liftthe
moduleoffthemotherboard.
6. Ifyouarereplacingbootdrive2,repeatStep 4onpage 11andStep 5to
removebootdrive2.
7. Locatetheserialnumberonthebackofthefailedmodule.Comparethe
moduleserialnumbertothenumberyourecordedinIdentifythe
FailedBootDriveonpage 6andconfirmthenumbersmatch.
8. Disconnectthepowercablefromthefailedmodule.
9. SetthefailedmoduleasideforreturntoSpectraLogic(seeReturnson
page 22).
10. Connectthepowercabletothereplacementmodule.Theconnectoris
keyedtoonlyfitoneway,donotforceit.
11. OrientthemodulewiththeSATAconnectorfacingdownandtheclip
facingtowardtheinsideofthechassis.
12. Pressthemoduledownintothesockettosecureittothemotherboard.
Theconnectoriskeyedtoonlyfitoneway,donotforceit.
13. Ifyoureplacedbootdrive2,repeatStep 11andStep 12toinstallboot
drive1.
Caution
Make sure you press in on the clip when removing the boot drive. The clip can break
off easily and damage the motherboard socket.
Figure 11 Disconnect the power cable from the failed drive.
Power
cable

Replace a Boot Drive in the Verde 4U Master Node Replace a Boot Drive
October 2013 Boot Drive Replacement—Spectra nTier Verde Array 13
14. Orientthearraycoveroverthechassiswiththetabsfacingtowardthe
frontofthearray.
15. Insertthetabsintotheslotsinthechassisandrotatethecoverdown.
16. Usinga#1Phillipsscrewdriver,installthefourscrewstosecurethe
covertothearray(seeFigure 7andFigure 8onpage 10).
Reinstall the Array in a Rack
Usetheinstructionsinthissectiontoreinstallthearrayinarack.
1. Pullthecentersectionoftheouterrailsoutoftherackuntiltheyare
fullyextended(seeFigure 13onpage 14).
Figure 12 Orient the cover with the tabs facing to the front of
the array.
Front of array
Warning
The Spectra nTier Verde array weighs between 57 lb (25.8 kg) and 136 lb (61.9 kg)
depending on how many drives are installed. Use extreme caution when moving it.
Always use two people, one on each side, when lifting or moving it.
WARNUNG Die Spectra nTier Verde wiegt zwischen 25,8 kg und 61,9 kg je
nachdem, wie viele Laufwerke installiert sind. Seien Sie besonders vorsichtig, wenn
Sie es bewegen. Immer zwei Personen, eine auf jeder Seite, beim Heben oder
Bewegen.

Replace a Boot Drive in the Verde 4U Master Node Replace a Boot Drive
October 2013 Boot Drive Replacement—Spectra nTier Verde Array 14
2. Positionthechassisinfrontoftherackrailsandliftitsothattheinner
railsareatthesameheightastheextendedsectionsoftheouterrails
attachedtotherack.
3. Slidethechassisintotherackuntiltheself‐lockinglatchesengage.
4. Whilesupportingthefrontofthechassiswithonehand,pressthe
self‐lockinglatchesonbothinnerrailsdownward.Pushthechassisthe
restofthewayintotherackuntilthemountingbracketsonthefrontof
thechassisareflushwiththefrontpostsoftherack.
Figure 13 Extend the outer rails and slide the chassis into the rack.
Figure 14 Press the self-locking latch downward.
Extended outer rail Inner rail
Locking latch

Replace a Boot Drive in the Verde 4U Master Node Replace a Boot Drive
October 2013 Boot Drive Replacement—Spectra nTier Verde Array 15
5. Usinga#2Phillipsscrewdriver,securethechassistotherackusingone
screwthrougheachmountingbracketonthesidesofthechassis.
6. Connectallpower,Ethernet,andSAScablesthatyoudisconnected
beforeremovingthearrayfromtherack.
7. PoweronthenTierVerdearraybypressingthepowerbuttononthe
frontpanel.ThepowerLEDilluminatesindicatingthatpowerison.
Waitwhilethearraycompletesitspower‐onsequence,whichtakes
approximatelyfourminutes,dependingontheconfiguration.
8. Installthefrontbezel.
9. SkiptoCompletetheReplacementonpage 21.
Figure 15 Secure the chassis to the rack.
Figure 16 Press the power button.
Screw
Mounting
bracket
Power
Power LED
button

Replace a Boot Drive in the Verde 2U Master Node Before You Begin
October 2013 Boot Drive Replacement—Spectra nTier Verde Array 16
REPLACE ABOOT DRIVE IN THE VERDE 2U MASTER NODE
UsetheinstructionsinthissectiontoreplaceabootdriveinthenTier
Verde2Umasternode.
Estimated Time = 15 minutes
Before You Begin
Beforereplacingabootdrive,makesurethatyouhaveaddressedthe
requirementsinthissection.
Gather Materials and Tools
Required
Agroundedanti‐staticwristband
AreplacementcomponentfromSpectraLogic
Note: Keepallshippingmaterialstoreturnthefailedcomponentto
SpectraLogic.
Recommended
Ananti‐staticmat
Figure 17 A replacement boot drive.

Replace a Boot Drive in the Verde 2U Master Node Identify the Failed Boot Drive
October 2013 Boot Drive Replacement—Spectra nTier Verde Array 17
Ensure ESD Protection
Therepairenvironmentforthelibrarymustbefreeofconditionsthat
couldcauseelectrostaticdischarge(ESD).ToprotectthelibraryfromESD,
followtheseprocedureswhenrepairingortestingthelibrary:
Placeastaticprotectionmatontheworksurfaceusedwhileremoving
andinstallinglibrarycomponents.Usea1‐megohmresistortoground
thestaticprotectionmat.
Wearastaticprotectionwristbandorgroundingfootstrapwhenever
youhandlelibrarycomponentsthathavebeenremovedfromtheir
anti‐staticbags.Connectthewristbandtothestaticprotectionmatorto
othersuitableESDgrounding.
Note: Keepallelectroniccomponentsinanti‐staticbagswhennotin
use.
Discontinue Storage Operations
AlthoughthebootdrivesinthenTierVerde2Umasternodecanbe
replacedwhilethearrayispoweredon,thearraymustberebootedatthe
endoftheproceduretoincorporatethereplacementbootdrive.Itis
recommendedyouuseyoursoftwaretostopallfilestorageoperationsto
thearraybeforereplacingabootdrive.
Identify the Failed Boot Drive
1. Ifnecessary,logintotheStrataViewwebinterfaceasdescribedinthe
SpectranTierVerdeUserGuide.
2. Fromthemenubar,selectStatus > Hardware.TheHardwarescreen
displays.
3. ClickSystem.Thescreenrefreshestoshowthestatusfortheprocessors,
memory,andbootdrivesinthearray.Thefaileddriveisindicatedbyan
erroricon(anXinaredcircle).
Figure 18 The Hardware screen showing a failed boot drive.

Replace a Boot Drive in the Verde 2U Master Node Replace a Boot Drive
October 2013 Boot Drive Replacement—Spectra nTier Verde Array 18
Replace a Boot Drive
ThebootdrivesusedinanSpectranTierVerde2Umasternodeare
mountedondrivesledsthatensureproperdataandelectricalconnection
withthebackplaneinsidethearray.Onlyinstalldrivesthatyoupurchase
fromSpectraLogic.
1. Ifnecessary,openthereardooroftherackwherethenTierVerde2U
masternodeisinstalled.
2. Locatethebootdriveyouwanttoreplace.Drive1isontheleftand
drive2isontheright.
Caution
Any damage to the Spectra nTier Verde caused by failure to protect it from
electrostatic discharge (ESD) voids the Spectra nTier Verde warranty. To protect the
Spectra nTier Verde drives from damage:
Wear an anti-static wristband, properly grounded, throughout the procedure. If
a wristband is not available, touch a known grounded surface, such as the
unpainted metal chassis.
Leave the drive in its anti-static bag until you are ready to install it.
Do not place the un-bagged drive on any metal surfaces.
Figure 19 The boot drives in the Verde 2U master node.
Boot drive 1 Boot drive 2

Replace a Boot Drive in the Verde 2U Master Node Replace a Boot Drive
October 2013 Boot Drive Replacement—Spectra nTier Verde Array 19
3. Pressdownonthemaroonlatchtoreleasethehandle.
4. Graspthehandleandslidethebootdrivehalfwayoutofthearray.
Withthedriveinthisposition,waitapproximately20secondstoallow
thedriveplatterstostopspinning.Then,slidethedrivecompletelyout
ofthearray.Thisdelayavoidscausingadditionaldamagethatmight
interferewithfailureanalysis.
5. Orientthereplacementdrivewiththelabelsidefacingtotheright.
6. Slidethedriveintothearray,androtatethehandledownuntilitlocks
inplace.Thebootdriveonlyfitsoneway,donotforceit.
Figure 20 Press down on the latch to release the handle.
Figure 21 Slide the boot drive out of the array.

Replace a Boot Drive in the Verde 2U Master Node Replace a Boot Drive
October 2013 Boot Drive Replacement—Spectra nTier Verde Array 20
7. Tocompletethereplacement,youmustrebootthenTierVerde2U
masternode.Usethefollowinginstructionstorebootthearray.
a. FromanyscreenoftheStrataViewinterface,clickthePowericonin
thelowerright‐handcorner.ThePowerscreendisplays.
b. ClickReboot.Aconfirmationscreenappears.ClickRebootinthe
confirmationscreentorebootthearray.
8. Waitapproximately5minutesforthearraytoinitialize,thencontinue
toCompletetheReplacementonpage 21.
Figure 22 The Power icon.
Power icon