SpectraLink SCA408 User manual

Link 150 M3 MCU
Open Applications Interface (OAI) Gateway
Installation and Setup
Link Wireless Telephone System
Part Number: 72-0075-07
Issue D

SpectraLink Corporation Open Application Interface Gateway Installation and Setup
Link WTS – Link 150 M3 MCU
Notice
SpectraLink Corporation has prepared this document for use by SpectraLink personnel and customers. The
drawings and specifications contained herein are the property of SpectraLink and shall be neither reproduced in
whole or in part without the prior written approval of SpectraLink, nor be implied to grant any license to make,
use, or sell equipment manufactured in accordance herewith.
SpectraLink reserves the right to make changes in specifications and other information contained in this
document without prior notice, and the reader should in all cases consult SpectraLink to determine whether
any such changes have been made.
The terms and conditions governing the sale of SpectraLink hardware products and the licensing of
SpectraLink software consist solely of those set forth in the written contracts between SpectraLink and its
customers. No representation or other affirmation of fact contained in this document including but not limited
to statements regarding capacity, response-time performance, suitability for use, or performance of products
described herein shall be deemed to be a warranty by SpectraLink for any purpose, or give rise to any liability of
SpectraLink whatsoever.
In no event shall SpectraLink be liable for any incidental, indirect, special, or consequential damages
whatsoever (including but not limited to lost profits) arising out of or related to this document, or the
information contained in it, even if SpectraLink has been advised, knew, or should have known of the
possibility of such damages.
Trademark Information
SpectraLink
The SpectraLink logo
LinkPlus
Link
NetLink
SVP
Are trademarks and registered trademarks of SpectraLink Corporation.
All other trademarks used herein are the property of their respective owners.
SpectraLink Corporation
5755 Central Avenue
Boulder, CO 80301
303 440 5330 or
800 676 5465
www.spectralink.com
Copyright © 1998 to 2006 SpectraLink Corporation. All rights reserved
Information in this document is subject to change without notice and does not represent a commitment on the
part of SpectraLink Corporation. The software described in this document is furnished under a license and/or
copyright and may only be used with the terms of SpectraLink’s software license agreement as found in this
manual or at http://www.spectralink.com/consumer/resources/software_updates.jsp. The software may be
used only in accordance with the terms of the agreement. No part of this manual, or the software described
herein, may be reproduced or transmitted in any form or by any means, electronic or mechanical, including
photocopying and recording, for any purpose except for the sole intent to operate the product or without the
express written permission of SpectraLink Corporation.
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SpectraLink Corporation Open Application Interface Gateway Installation and Setup
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WARNING: Changes or modifications to this equipment not approved by SpectraLink
Corporation may cause this equipment to not comply with part 15 of the FCC rules and
void the user’s authority to operate this equipment.
WARNING: SpectraLink products contain no user-serviceable parts inside. Refer
servicing to qualified service personnel.
IMPORTANT SAFETY INFORMATION
Follow these general precautions while installing telephone equipment:
•Never install telephone wiring during a lightning storm.
•Never install telephone jacks in wet locations unless the jack is specifically designed for
wet locations.
•Never touch uninsulated telephone wires or terminals unless the telephone line has
been disconnected at the network interface.
•Use caution when installing or modifying telephone lines
•When installing Base Stations outside or in buildings other than the one containing the
System Controller, take the following precaution:
If wiring for a Base Station exits a building—whether to reach an outdoor Base
Station location or to reach a Base Station in another building—the wiring must be
protected at both ends by a Quick Clip Fuse from Illinois Tool Works, Linx Division,
model number SCP-2X2. The Quick Clip Fuse replaces the bridging clips on the 66
blocks for all four connections to the non-internal Base Station.
Please visit Spectralink.com to view regulatory declarations.
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SpectraLink Corporation Open Application Interface Gateway Installation and Setup
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Table of Contents
1. About This Document 5
1.1 SpectraLink Corporation Model Numbers 5
1.2 Related Documents 5
1.3 Customer Support Hotline 5
1.4 Icons and Conventions 5
2. Installation Overview 6
3. OAI Overview 7
3.1 System Diagram 7
3.2 The OAI Gateway’s Front Panel 8
4. Installing the OAI Gateway 9
4.1 Mount OAI Gateway to Wall 9
4.2 Conduct Power On Test 9
4.3 Connect the OAI Gateway to the MCU 10
4.4 Connect the OAI Gateway to the Application Server 11
5. Assign OAI Function Key 12
6. Certification Test 13
7. Troubleshooting 14
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SpectraLink Corporation Open Application Interface Gateway Installation and Setup
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1. About This Document
SpectraLink’s Open Application Interface (OAI) enables third-party computer
applications to communicate with SpectraLink’s Wireless Telephones. This
document explains installation of the Link 150 Open Applications Interface (OAI)
Gateway (MOG 500) by SpectraLink Corporation. The installation process connects
the OAI Gateway to an existing Link 150 M3 MCU.
1.1 SpectraLink Corporation Model Numbers
This document covers the following registered model numbers:
SCA416, SCA408, SCA516, SCC408, SCC416, SCD408, SCD416, SCE408, SCE416,
SCF4089, SCF416, SCI408, SCI416, SCJ408, SCJ416, SCK408, SCK416, SCL408,
SCL416, SCM408, SCM416, SCN408, SCN416, SCO408, SCO416, SCS416,
SCT416, SCX416 RCC400, RCO400, RCU100, RCU200, RCU201, MOG400
1.2 Related Documents
Link 150 M3 MCU: Installation and Operation (72-0075-01)
Link 150 M3 MCU: Quick Reference (72-0075-02)
Link 150 M3 MCU: Open Application Interface (OAI) Gateway Installation and
Setup (72-0075-07)
Installing the Outdoor Base Station (72-0050-01)
Available at http://www.spectralink.com/consumer/resources/manuals.jsp.
LinkPlus Interface Guide (72-0171-xx where xx indicates a number corresponding to
the type of PBX)
Available at http://www.spectralink.com/consumer/resources/interface_guides.jsp.
1.3 Customer Support Hotline
SpectraLink wants you to have a successful installation. If you have questions please
contact our Customer Support Hotline at [phone]. The hotline is open
Monday through Friday, 6 a.m. to 6 p.m. Mountain time.
1.4 Icons and Conventions
This manual uses the following icons and conventions.
Caution! Follow these instructions carefully to avoid danger.
Note these instructions carefully.
NORM This typeface indicates a key, label, or button on the MCU, OAI Gateway,
or Link Wireless Telephone (handset).
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SpectraLink Corporation Open Application Interface Gateway Installation and Setup
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2. Installation Overview
Installation has three phases. In some cases, a separate person is responsible for each
phase. It is important to coordinate the activities among the persons involved.
1. Site Preparation: Done by the customer or a wire technician/contractor.
2. OAI Gateway Installation: Done by the customer or SpectraLink.
3. System Certification: Done after installation to confirm the system is working
properly.
For more information about Link system architecture and components, please see
Link 150 M3 MCU: Installation and Operation .
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SpectraLink Corporation Open Application Interface Gateway Installation and Setup
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3. OAI Overview
The OAI Gateway (MOG 500) allows the Link 150 M3 MCU to interface with an
application server as shown in the diagram below. This enables third-party
applications to communicate directly with the Link 150 M3 MCU, allowing users to
retrieve and respond to information using Link Wireless Telephones, or handsets. A
single OAI Gateway is connected to a Link 150 M3 MCU using an inter-processor
communication (IPC) cable (8-conductor cable with RJ-45 connectors)..
3.1 System Diagram
M
aste
r
Control
U
ni
t
Link
Wireless
Telephones
B
ase
Stations
Analog or
Digital
Interface
PBX
Application
Server
OAI
Gateway
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SpectraLink Corporation Open Application Interface Gateway Installation and Setup
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3.2 The OAI Gateway’s Front Panel
The OAI Gateway’s front panel has the following status indicators.
•ERROR: Indicates an internal error
•STATUS LEDS:
LED 1: Future use
LED 2: Future use
LED 3/IPC: Indicates the status of the communication between the OAI
Gateway and the other MCUs.
LED 4/RD: Indicates the OAI Gateway is receiving data on the RS-232 port.
LED 5/SD: Indicates the OAI Gateway is sending data on the RS-232 port.
PWR: Indicates status of DC power connection.
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SpectraLink Corporation Open Application Interface Gateway Installation and Setup
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4. Installing the OAI Gateway
If this is a new system installation, secure the OAI Gateway to the wall, power up
and test the OAI Gateway when the MCUs are tested. Connect the OAI Gateway to
the MCU after the Base Stations are installed.
If you are adding the OAI Gateway to an existing system, the system will need to be
shut down and re-set after installation of the OAI Gateway. Notify users that the
system will be out of service during the installation.
4.1 Mount OAI Gateway to Wall
Like the MCU, the OAI Gateway is designed to be mounted on a backboard of 3/4”
plywood, securely fastened to the wall. Mount the OAI Gateway vertically, adjacent
to the last MCU. Do not stack the MCUs or OAI Gateway on top of one another.
To mount the OAI Gateway:
1. Using a 1/8” drill bit, drill four pilot holes, on 2” x 12.1” centers.
2. In each pilot hole, sandwich a star washer between the ESD bonding strap and
the backboard, then insert the screw (#8 panhead wood screw, 3/4” long) and
tighten it, leaving approximately 1/8” to 1/4” gap from the wall.
3. Slide the OAI Gateway over the screw until it drops in place.
4. Tighten screws fully.
4.2 Conduct Power On Test
Use only the provided Class II AC Adapter with output 24Vdc, 1A, 24W.
Use an outlet strip with a built-in power switch to allow the MCU(s) and
OAI Gateway to be turned on and off together.
1. Connect the power plug from the OAI Gateway’s power adapter to the jack
labeled PWR on the OAI Gateway box.
2. Plug the power adapter into an 110VAC outlet or outlet strip.
3. Apply power to the OAI Gateway. The PWR LED on the front panel should
come on. All other LEDs should be off.
If the ERROR LED comes on at any time, there is a hardware problem. Note
which other LEDs are on (if any) and contact SpectraLink Customer Service.
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SpectraLink Corporation Open Application Interface Gateway Installation and Setup
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4.3 Connect the OAI Gateway to the MCU
1. The OAI Gateway must be connected as the last box in the MCU chain.
Connect the OAI Gateway to the OUT port on the MCU, using the IPC cable
supplied.
2. Double-check that the IN and OUT ports are correctly connected on all MCUs.
The first MCU will have no connection to the IN port; the last MCU is connected
to the OAI Gateway. The diagram below shows a chain of four MCUs and the
OAI Gateway.
Do NOT stack the MCUs and OAI Gateway on top of each other. Units
should be placed side by side physically touching the adjacent unit.
3. Power up the entire system.
•The PWR and IPC LEDs on front panel of the OAI Gateway should be on.
If the IPC LED remains off, try replacing the IPC cable. If this does not
correct the problem, or if the ERROR LED is on, contact SpectraLink
Customer Service.
•All the MCUs should go through their usual diagnostic routine, and a unique
Box ID should display on the STATUS LEDs of each MCU. If this does not
happen, recheck the IPC wiring.
PWR
CONN
B
CONN
A
S
T
A
T
U
S
L
I
N
E
S
S
T
N
S
B
A
S
E
!
ADMIN
NORMAL
REGISTER
STEP
DEL / ENTER
IPC IN
IPC OUT
5
PWR
CONN
B
CONN
A
S
T
A
T
U
S
L
I
N
E
S
S
T
N
S
B
A
S
E
!
ADMIN
NORMAL
REGISTER
STEP
DEL / ENTER
IPC IN
IPC OUT
5
PWR
CONN
B
CONN
A
S
T
A
T
U
S
L
I
N
E
S
S
T
N
S
B
A
S
E
!
ADMIN
NORMAL
REGISTER
STEP
DEL / ENTER
IPC IN
IPC OUT
5
PWR
CONN
B
CONN
A
S
T
A
T
U
S
L
I
N
E
S
S
T
N
S
B
A
S
E
!
ADMIN
NORMAL
REGISTER
STEP
DEL / ENTER
IPC IN
IPC OUT
5
PWR
S
T
A
T
U
S
!
IPC IN
RS-232
5
OAI Gateway
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SpectraLink Corporation Open Application Interface Gateway Installation and Setup
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4.4 Connect the OAI Gateway to the Application Server
Using a standard 9-pin female D-type connector, connect the serial port on the front
panel of the OAI Gateway to the PC, application server, or modem that will be used
to interface with the application.
The OAI Gateway uses the following pins on the connector:
Pin Function
2 Data OAI receives
3 Data OAI transmits
5 Ground
If the application is up and running, the RD and SD LEDs on the front panel of the
OAI Gateway should be lit or blinking, indicating that the OAI Gateway is sending
and receiving data to or from the PC.
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SpectraLink Corporation Open Application Interface Gateway Installation and Setup
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5. Assign OAI Function Key
To access the OAI application, the user presses FCN and an assigned number key.
Follow these steps to assign a function key to initiate the OAI application.
1. Make sure a handset is registered to LINE 2. This is the only port with
administration access.
2. With the system up and running and within range of a Base Station, move the
mode switch on the MCU to the ADMIN position.
3. Press START on the handset registered to LINE 2. You should hear a steady tone.
4. Press the FCN key followed by the key you want to assign for OAI access.
5. Press ##555, then press END. This assigns OAI to the specified key.
6. Return the MCU mode switch to the NORMAL position.
The OAI macro can be programmed to more than one key sequence to support
multiple OAI functions within the same application. The application must then be
able to distinguish which key sequence is assigned to which function.
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SpectraLink Corporation Open Application Interface Gateway Installation and Setup
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6. Certification Test
When the OAI Gateway is properly connected to the application server, the LEDs
should look like this:
PWR On
ERROR Off
LED 1
LED 2
LED3/IPC On
LED4/SD On when sending data to server
LED5/RD On when receiving data from server
To test the handsets:
•If this is a new installation, continue with handset registration and PBX
programming, and perform the usual voice and coverage tests when handset
installation is complete.
•If you added the OAI Gateway to an existing system, place a call and test the
features on each handset to be sure the system is working properly.
•Test the application on each handset. The SD and RD LEDs should be on when
the OAI Gateway is communicating with the server (at least every 30 seconds).
Consult your application provider for specific functional test procedures.
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SpectraLink Corporation Open Application Interface Gateway Installation and Setup
Link WTS – Link 150 M3 MCU
7. Troubleshooting
When an alarm is detected, the ERROR LED will light and the OAI Gateway STATUS
LEDs will display an alarm code.
Contact SpectraLink Customer Support at [phone] (Monday through Friday,
6 a.m. to 6 p.m. Mountain time) for additional assistance in troubleshooting your
system.
The following STATUS LEDs are displayed in combination with the ERROR LED.
STATUS LED Description Action
3+2+1 Flash
Stuck in Erase Mode.
Flash
Stuck in Program Mode.
Flash
Fails to CRC.
Config readback fails.
FPGA download fails.
For any of these errors, reset and try again. If the error
occurs repeatedly, contact SpectraLink Customer
Support. RMA (Return Material Authorization) may be
necessary.
4+3+2+1 Queue overflow software
error.
Never got config version.
Reset and try again. If the error occurs repeatedly,
contact SpectraLink Customer Support. RMA may be
necessary.
4+3 Duplicate/bad logical num. Correct the source of the configuration conflict.
5+4 OAI Major # != MPC Major # Erase/re-download at least 1 box.
Bad board ID. Check software version. Re-download. If the error occurs
repeatedly, contact SpectraLink Customer Support.
RMA may be necessary.
Beta S/W cannot provide DL. Don’t connect Beta boxes to non-Beta boxes.
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